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ServiceNow Technical Architect (Manager / Associate Manager)Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive, dependent on experience?? Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role.About the companyOur client is a leading global professional services company, offering a broad range of services across strategy and consulting, interactive, technology and operations underpinned by digital capability throughout. They combine industry expertise, diverse skill sets and next-generation technology to solve complex business challenges, and are recognised globally not just for business performance, but for their culture of inclusion and diversity.As a trusted partner to the world's major cloud providers, our client is recognised as the No.1 Service Partner globally for delivering complex, innovative and impactful ServiceNow solutions. Their platform-led approach brings together industry and technology transformation expertise to help clients thrive in the cloud, reimagine service and customer operations, and unlock the full potential of the platform including significant investment in AI and GenAI capability within the ServiceNow ecosystem.As a ServiceNow Technical Lead/Architect, you will:Understand business challenges and architect system solutions with ServiceNowWork with global clients across industries in a trusted advisor capacity, designing and delivering new solutionsProvide leadership and technical design authority oversight on critical ServiceNow programmes for Fortune 500 clientsInfluence and consult presenting options with pros, cons and risks while providing thought leadership to sponsors and stakeholders on governance, programme/project management, business process and technical challengesContinuously learn, including pursuing new certifications such as Certified Master ArchitectStay up to date on new ServiceNow applications and offerings, with access to robust training and certification opportunitiesIdentify opportunities to add further value for clients, working with account teams to progress themHelp drive continuous improvement of implementation methodology and service offerings based on client experienceManage and lead teams of ServiceNow Developers in a technical management and mentorship capacityBring a process-oriented mindset, and be comfortable seeking input from peers and subject matter experts when neededDraw on a strong background working with enterprise software and/or consulting companiesWe're looking for experience in:Development and technical architecture experience with ServiceNowExperience leading teams of ServiceNow Developers as a technical manager and mentor, implementing quality standards such as code and architectural reviewsMinimum of 5+ ServiceNow CIS certificationsExperience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.)Advanced scripting and integration skills JavaScript, SQL, API Web ServicesExperience integrating ServiceNow with cloud infrastructure (e.g. AWS, Azure, GCP)What's in it for youCompetitive basic salary plus an extensive benefits packageUp to 30 days' holiday per yearPrivate medical insurance3 extra days' leave per year for charitable work of your choiceTPBN1_UKTJ

About the RoleWe are looking for a proactive and detail-oriented Conveyancer to join our growing team in Manchester. This is an excellent opportunity for an experienced conveyancing professional to manage residential property transactions from instruction through to completion on behalf of mortgage lenders dealing with repossessed properties.You will play a key role in progressing matters efficiently, ensuring exceptional client service, regulatory compliance, and adherence to service level agreements while working closely with solicitors, lenders, asset managers, estate agents, and buyers.Key ResponsibilitiesManage residential conveyancing transactions from instruction through to completion and post-completion activities.Prepare and draft legal documentation, including contracts, transfer deeds, title reports, auction packs and completion statements.Deal with enquiries raised by buyers and their solicitors, ensuring timely progression of transactions.Identify legal, regulatory and operational risks within cases and escalate appropriately to the Team Leader, Client or Asset Manager in accordance with procedures.Prepare files for exchange and completion, ensuring all requirements have been satisfied.Manage completion monies and ensure accurate financial reconciliations in line with client and regulatory requirements.Liaise effectively with solicitors, buyers, lenders, estate agents, asset managers and internal stakeholders to progress matters efficiently.Submit Land Registry applications and manage post-sale matters, including the distribution of surplus funds where applicable.Maintain accurate records and case management systems.Complete client MI and attend client and Asset Manager review meetings.Ensure compliance with Anti-Money Laundering (AML), Data Protection, Information Security and Financial Crime procedures.Maintain high levels of accuracy, productivity and service delivery while meeting client SLAs and internal quality standards.Essential Skills & ExperiencePrevious experience within a conveyancing, legal assistant or paralegal role.Strong understanding of residential conveyancing processes and legal terminology.Excellent written and verbal communication skills.Ability to manage a busy caseload and prioritise effectively.High attention to detail with strong organisational skills.Experience using case management systems and Microsoft Office applications.Ability to work under pressure and meet deadlines while maintaining quality standards.Strong stakeholder management skills with the confidence to liaise with clients, solicitors, lenders and third parties.DesirableExperience working within lender services, repossession sales or volume conveyancing environments.Knowledge of FCA-regulated environments and relevant regulatory frameworks.Experience handling completion funds and financial reconciliations.What We're Looking ForThe successful candidate will be customer-focused, resilient and highly organised, with the ability to work independently while maintaining positive relationships with colleagues and external stakeholders. You'll be someone who takes ownership of your work, demonstrates integrity, and consistently delivers a high standard of service.Why Join Us?Opportunity to work within a specialist and growing conveyancing team.Exposure to a varied and fast-paced caseload.Supportive team environment with opportunities for development and progression.Competitive salary and benefits package.The CompanyPart of the Lantern Group, Ascent is one of the UKs largest specialist debt recovery law firms, widely recognised as a market leader in the provision of high-quality, ethically-led services, and in customer engagement and rehabilitation.What We Offer:A friendly, team-focused workplaceOpportunities for career progression and professional developmentA competitive benefits package, including: Company pension schemeGenerous holiday allowance, plus bank holidays (with the option to purchase additional days)Health cash planLife AssuranceCritical illness coverEmployee Assistance Programme (EAP)Discounts on online shopping and gym membershipsCycle-to-work schemeRefer a friendFeedback recognition SchemeTPBN1_UKTJ

Estimator (HVAC/Building Services)Manchester, EnglandUp to £70,000 + Training + Progression + Pension + BenefitsAre you an Estimator or similar coming from a background within the Building HVAC/Services/MEP/Facilities Management industry or a related field, with prior experience in an Estimator role or a related position, looking to join a well-established, highly-impressive company, providing a variety of full turnkey solutions, quickly making a name for themselves as leaders within the Building Services sector?Do you want to become a key member in a team of highly skilled sector specialists, joining a well-respected, highly-impressive company, recognised for their premium quality service and best-in-class-workmanship in every project they undertake?On offer for the successful Estimator or similar is the exciting opportunity to join a rapidly-growing company, offering top-of-the-line training both in house and externally, as well as best-in-class personal and professional development opportunities. Presenting itself is chance to join a highly-regarded company, known for their top quality service and best-in-class workmanship in every project they undertake.In this role, the successful Estimator or similar will be responsible for the oversight of projects from initial conception through to handover, covering all commercial and estimating aspects. In addition, you will also be responsible for reviewing and producing both tender documentation and quotes in line with design criteria, ensuring solutions meets client requirements, alongside attend site to survey both existing and proposed installations. On top of this, you will be responsible for both bid submissions and negotiations, as well as creating a presentation document including not only designs and specifications, but also equipment schedules, materials, labour hours, and summary of costs alike. Finally, you will be responsible for customer, client, supplier, subcontractor and interdepartmental liaison alike, to ensure a smooth acquisition process and eventual handover to the project team.The ideal Estimator or similar will have a background within the HVAC/Building Services/MEP/Facilities Management industry or a related field, with prior experience in an Estimator position or a similar role. In addition, you will also have a strong technical knowledge of HVAC systems. On top of this, you will be responsible for attending client sites to survey existing and proposed instillations, with the ability to address client queries, tenders, quotations and bids alike Finally, you will have strong organisational, communicational and analytical skills, with the ability to work well both as part of a team and autonomously, as well as a full, valid UK driver's license.The Role:Oversight and Management of Pre-Construction phaseCustomer and Client LiaisonCo-ordinating with cross-functional teams to ensure project successThe Person:Have a background within the Building Services/MEP/Facilities Management/Construction or a related fieldPrevious working experience in a Pre-Construction Manager position or a similar roleStrong organisational, communicational and analytical skillsReference: BBBH26483Keywords: Estimator, Estimation, Construction, Pre-Construction, Pre-Construction Manager, Estimator, Estimating, Quotations, Bids, Tenders, Technical, HVAC, Building Service, MEP, Facilities Management, Training, Progression, Manchester, EnglandIf you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.TPBN1_UKTJ

We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You’ll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability. \n Our service focuses on developing skills and confidence for independent living and an active lifestyle. We empower service users, encouraging self-management, resilience, and strength-based approaches rooted in respect and positive regard. \n In this role, you’ll support the Service Manager in line-managing the team, meeting service user goals, conducting holistic assessments, and creating support plans with accurate records on our ECCO system. Strong customer care and proactive communication skills are essential for managing risk and ensuring service user welfare. \n You’ll demonstrate warmth, compassion, and build trusting relationships based on empathy and respect. Engage service users in meaningful planning and therapeutic activities, working collaboratively with their families and mental health professionals and agencies. An up-to-date understanding of recovery principles, mental health legislation, and interventions is required, along with knowledge of the MHA, MCA, DOLs, and care standards. \n Ensure safe management and administration of medicines. Excellent written and verbal communication skills are required to plan and organise care delivery, with flexibility to work shifts on a rota system. Be well-organised, professional, and credible with multidisciplinary team members, demonstrating leadership and management competencies. \n At least 2 years of practitioner experience is essential for this role. \n Supervisory or management experience as well as relevant qualifications are desirable for this role. \n If you’re hardworking, resilient and reflective with a commitment to safeguarding vulnerable individuals, we encourage you to apply. \n Vacancy Reference Number: 93727 \n Applications for this role must be submitted via the Creative Support website using the above vacancy reference number \n Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. \n We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. \n We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship, and we are unable to accept applicants with Skilled Worker Visas.

We are seeking an experienced and proactive Housing Manager to join our small housing team for a minimum six-month assignment.Salary - £35,000 - £40,000THIS IS A 6 MONTH FIXED TERM CONTRACTThe successful candidate will play a key role in improving performance, reducing the number of empty homes, strengthening tenancy management, and supporting the development of sustainable communities for new tenants.The post holder will work closely with the outsourced housing management provider, local authority colleagues, technical teams, and partner organisations to ensure high-quality housing services are delivered to residents.Key ResponsibilitiesWork collaboratively with the outsourced housing management provider to improve service delivery and performance.Support initiatives to reduce void properties and improve the turnaround of empty homes.Promote successful tenancy sustainment and help new tenants establish thriving communities.Build and maintain effective partnerships with local authorities, housing associations, contractors and other key stakeholders.Contribute to the continuous improvement of housing management systems, processes and service standards.Respond professionally and effectively to complex tenancy issues, resident concerns and community challenges.Use tenant feedback to inform service improvements and enhance customer experience.Work collaboratively within a small team, supporting colleagues and contributing positively to shared objectives.Maintain accurate records and ensure compliance with relevant housing legislation, policies and procedures.Identify opportunities to improve operational efficiency and deliver positive outcomes for tenants and stakeholders.Essential RequirementsCIH Level 4 qualification (or above), or currently working towards achieving it.Minimum of three years' experience in housing and tenancy management.Proven experience of working confidently in partnership with local authorities and housing associations.Strong understanding of housing management principles, tenancy management and resident engagement.Excellent communication, influencing and relationship-building skills.Ability to manage complex situations with professionalism, empathy and sound judgement.Strong organisational skills with the ability to prioritise a varied workload and work independently.Effective problem-solving skills and a proactive approach to service improvement.Experience of reviewing and improving housing systems, processes and service delivery.Ability to work collaboratively within a small team and alongside external service providers.If you have experience within the social housing or maintenance sector and enjoy delivering exceptional customer service, we'd love to hear from you. Please give Danielle from Building Careers a call on 07897 069130.INDCTPBN1_UKTJ

We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You'll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability.Our service focuses on developing skills and confidence for independent living and an active lifestyle. We empower people through encouraging self-management, resilience, and strength-based approaches rooted in respect and positive regard.In this role, you'll support the Service Manager in line-managing the team, meeting goals, conducting holistic assessments, and creating support plans with accurate records on our ECCO system. Strong customer care and proactive communication skills are essential for managing risk and ensuring the welfare of the people we support.You'll demonstrate warmth, compassion, and build trusting relationships based on empathy and respect. Engage individuals in meaningful planning and therapeutic activities, working collaboratively with their families and mental health professionals and agencies. An up-to-date understanding of recovery principles, mental health legislation, and interventions is required, along with knowledge of the MHA, MCA, DOLs, and care standards.Ensure safe management and administration of medicines. Excellent written and verbal communication skills are required to plan and organise care delivery, with flexibility to work shifts on a rota system. Be well-organised, professional, and credible with multidisciplinary team members, demonstrating leadership and management competencies.At least 2 years of practitioner experience is essential for this role.Supervisory or management experience as well as relevant qualifications are desirable for this role.Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. We may support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development we offer good conditions of service and a supportive management culture.Creative Support has a corporate commitment to enabling people with caring and family responsibilities to apply for senior roles, part time applicants will be considered for this role.If you're hardworking, resilient, reflective, with a strong ethical duty of care and a commitment to safeguarding vulnerable individuals, we encourage you to apply.Vacancy Reference Number: 93714Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.We can only accept applications from candidates who are located in and eligible to work within the UKAt Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth and long-term career progression.TPBN1_UKTJ

Store Manager Manchester | Fashion Retail | Salary Up to £55,000 + Amazing Benefits! \n Are you a dynamic and passionate leader with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous store where you'll drive performance, inspire your team, and deliver an unforgettable shopping experience for your customers. \n This is your chance to be part of a thriving brand, with an incredible salary of up to £50,000 and a fantastic benefits package. Plus, there's plenty of room for career progression - the sky's the limit! What You'll Be Doing:\n\n • Lead and Inspire: Manage, motivate, and develop a team that shares your passion for fashion and customer service.\n, • Drive Sales & Performance: Lead by example, setting the standard for excellence in both sales and customer service.\n, • Create a Fantastic Shopping Experience: Ensure every customer leaves your store feeling delighted with exceptional service and a great shopping experience.\n, • Manage Budgets & KPIs: Take charge of store budgets and performance metrics, driving results and maintaining high standards within a fast-paced environment.\nWhat We're Looking For:\n\n, • Retail Management Experience: You've managed a store or a senior team in a fashion or accessory environment.\n, • Proven Track Record: You've successfully driven sales, managed KPIs, and boosted store performance.\n, • Leadership Skills: You're a natural leader with the ability to inspire and motivate your team to achieve greatness.\n, • Customer-Focused: You're passionate about delivering an outstanding customer experience.\n, • Ambitious & Fun: You've got the drive to succeed, and you love bringing a positive, energetic vibe to everything you do.\nWhat's in It for You?\n\n, • Competitive Salary: Up to £55,000 + an amazing benefits package!\n, • Career Progression: The opportunity to grow and develop within a successful and expanding brand.\n, • Exciting Challenges: Lead a store that's always moving forward, with new targets, goals, and opportunities to shine!\n, • Company Benefits : Lot's of added extras\n, • Uniform and amazing discount\n\n If you're ready to take your retail career to the next level, apply now with your most up-to-date CV! We can't wait to see how you can help us continue to deliver outstanding results and inspire greatness in your team! \n BH35204

PROPERTY MANAGERRendall & Rittner £Competitive, aligned to experience and portfolio size Hybrid ManchesterROLE OVERVIEWWe need a Property Manager who can take ownership of an allocated portfolio of developments and deliver an efficient, accurate and professional property management service.Youll manage a Manchester-based portfolio directly, overseeing the day-to-day operations and working collaboratively with residents, clients, contractors and onsite teams to deliver a high standard of service. This is a hybrid role, with one day per week in the office.The portfolio is designed to stay manageable, allowing focus on service quality, site standards and client relationships.ROLE EXPECTATIONSThis role requires an experienced property management professional who can handle a diverse range of responsibilities across an allocated portfolio.You will need to manage budgets, oversee maintenance and inspections, handle onsite staff and ensure Health & Safety requirements are met across your developments.You will be expected to take personal responsibility for your portfolio, adopt a proactive approach to identifying and resolving issues, and uphold Rendall & Rittners policies, procedures and values at all times.WHAT SUCCESS LOOKS LIKEYoull be successful in this role if:Your developments are stable, compliant and well managedClients trust you and see you as their go-to point of contactBudgets, forecasts and expenditure are controlled and transparentSection 20 consultations and major works are delivered smoothlyHOW YOULL SPEND MOST OF YOUR TIMEMost weeks, youll be:Managing the day-to-day performance of your residential portfolioBuilding strong relationships with clients, residents and contractorsPreparing and controlling service charge budgets and forecastsOverseeing major works projects and Section 20 consultationsCarrying out regular site inspections and ensuring H&S complianceInterpreting leases, legislation and best practice to give clear adviceYoull be trusted to manage your portfolio and your time effectively, maintaining a proactive approach to continuous improvement. Youll receive great support from the wider team, with real opportunity for progression as your career develops.WHO THIS ROLE IS FORThis role suits someone who:Has proven experience managing residential block portfoliosIs confident handling budgets, major works and client relationshipsUnderstands leasehold legislation and industry best practiceCommunicates clearly and professionally with a wide range of stakeholdersTakes pride in delivering a high-quality serviceEXPERIENCE THAT HELPSResidential property management experienceStrong knowledge of the Landlord & Tenant Act and leasehold legislationFamiliarity with RICS and ARMA guidelinesExperience overseeing Section 20 consultations and major worksTPI Associate membership (or willingness to obtain within 12 months)WHAT WE OFFERCompetitive salary, aligned to experienceDiscretionary bonusHome-based working with portfolio travel25 days holiday plus bank holidaysPrivate medical insurance, life assurance and enhanced family leaveFully funded training and professional developmentPaid sabbaticals as a loyalty rewardPension scheme and employee assistance programmeDiscounts across travel, retail, fitness and entertainmentABOUT RENDALL & RITTNERRendall & Rittner is one of the UKs most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.HOW WE HIREInitial conversation with our talent teamInterview focused on experience, judgement and approachWe aim to complete the process within two to three weeks and communicate clearly throughout.INTERESTED?Apply with your CV.All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.TPBN1_UKTJ

About Delice De France:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.Location: Based in the North of England , this is a field-based role offering the opportunity to work across a varied customer base throughout the region. Regular travel is an essential part of the position.Purpose of a Sales Manager:As a people manager within DDF, it is your role to establish and maintain the performance of your team utilising management skills to deliver the required business results.You will be expected to display certain key behaviours such as being an effective role model who has high performance expectations of yourself and your team along with the ability to offer individual support and coaching.The purpose of the Sales Manager role is to support, direct and coach team members to deliver their KPIs through developing their skills and competencies.You will ensure that the team, have all the tools and information required to achieve their targets.Reporting & Key Contacts of a Sales Manager:Managing a team of Sales Development Representatives (SDR), the team size will vary by geography (broadly split between North & South) with a maximum of 12 direct reports.Reporting to the Sales Operations Director, this role will need to work closely with Channel Managers, Channel Executives, Customer Engagement, Marketing & Hardware to ensure consistent and seamless service delivery to maximise all opportunities.Other Key Contacts:Sales Data Admin, HR, Business Insights, AR, Technical, Product Team, Operations & Supply Chain.Duties & Responsibilities of a Sales Manager: Lead, engage & motivate field sales team members to ensure KPIs are met.Support & manage the field sales team to win new business and to maintain their territory ledger & develop year on year growth.Working with the Sales Operations Director, develop an annual plan for the field sales team to deliver their KPIs.Work within the Channel Teams to deliver account plans at a sold to level on accounts which receive field coverage.Deliver in person coaching through field accompaniments & audits to develop the teams skills and knowledge. Minimum 3 coaching accompaniments per week. Minimum 1 field audit per period.Ensure that all Team members have the required skill & product knowledge levels to deliver against KPIs.Organise further training where required to support skill & product knowledge development.Working with the Field Sales Controller, ensure all team members have objectives, appraisal & development plans in place.Complete a full induction for all SDR new starters.Run a team meeting every Quarter, ensure that all objectives for the forward Quarter are briefed & the Team have a clear KPI action plan.Support with weekly Teams catch ups as required.Promptly respond to all customer enquiries to make sure all issues are addressed & resolved as quickly as possible.Ensure team have plans in place for maintaining ledger.Ensure all team members have appropriate presentation materials & presenters to be used in every call.Support team members on the creation & implementation of effective journey planners.Lead field sales team on group prospecting days for agreed DDF focus areas.Support individuals on developing their prospecting skills.Conduct reviews of team member performances Actuals v. TargetsIdentify & manage poor performers through development plans & personal improvement plans.Manage absence through RTW interviews.Carry out investigations where appropriate.Ensure half year, full year reviews as well as individual development plans are completed within published deadlines.Apply all HR policies and processes as required and appropriate.Skills & Experience of a Sales Manager:Knowledge and experience of foodservice & retailMinimum of 3 years people management experienceField Sales & Account Management experienceExperience of managing, training & coaching field-based teamsStrong organisational, planning & time management skillsStrong negotiation skills with ability to influence at all levelsConfident communication skills; verbal, written & numericalDemonstrable drive, enthusiasm & commitmentBenefits of a Sales Manager: Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksDDF Values & Behaviours: Level 2Entrepreneurial SpiritEvolveBuilding BondsBeam with Pride and Love What You DoInnovative ExcellenceAim HighCommit to Action & OwnershipThis role would suit someone with experience in Foodservice and/or Retail Sales and Field Sales Management.TPBN1_UKTJ

Job Title: Store ManagerLocation: LongridgeSalary: £25,506.00 per annumWeekly Hours: 37.5Reference: YMC1221710Are you an experienced retailer?Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Longridge store.Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.Why join YMCA England & Wales?Well give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.Youll also get a package that includes:Pension28 days annual leave including bank holidays (pro rata for part time staff)Regular salary reviewsSick pay (after a qualifying period)Services to support your physical, mental and financial wellbeing, including an Employee Assistance ProgrammeHealth shield cash planThis is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we dont sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.If you are passionate about improving young lives, this will be the role for you.Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.BenefitsGenerous holidayAnnual season ticketGym membershipFlexible working policyCompany pensionHealth care schemeTPBN1_UKTJ

\n \n About Us \n At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business. \n The Role \n We are currently seeking a Field Manager to join our team. You will be a... \n \n \n \n ZIPC1_UKTJ \n \n

The University of Salford is looking to appoint a skilled and reliable Electrician to join its in-house Estates Maintenance team. This is an excellent opportunity to work within a large, diverse university estate, helping to keep buildings safe, compliant and fully operational for staff, students and visitors. Estates & Facilities provides a comprehensive service across the University, covering maintenance, compliance, capital projects, cleaning, security and caretaking. The maintenance team plays a critical role in ensuring the campus is safe, welcoming and fully functional every day.There is no specified closing date for this advert, it will close when a suitable candidate is identified.The RoleAs qualified electrician with a strong practical background and a positive, customer-focused approach, you will carry out a wide range of planned preventative and reactive electrical works across a varied and interesting estate, including teaching, research, residential and specialist facilities. The role is varied, covering everything from routine inspections, fault finding, repairs and minor installation projects. You will be part of a professional in-house maintenance team consisting of plumbers, electricians and joiners and supported by handypersons, as and when necessary.Typical duties include:Planned preventative maintenance of electrical systems and equipment 415v/230v, including visual substation inspections.Reactive electrical repairs and fault diagnosis across electrical systems (predominantly small power and lighting).Minor installation works such as new electrical supplies, single phase/ 3 phase circuitry.Supporting the wider University with regards to electrical safety & controls through safe maintenance practicesWorking independently or as part of a wider trades team, depending on the taskCollaborating with plumbers, joiners, handypersons and external contractors where requiredParticipating in the trades out-of-hours emergency call-out rotaEssential requirements:City & Guilds NVQ Level 3 in Electrical InstallationsSuccessfully completed AM2 assessmentAbility to work competently on both planned and reactive maintenance tasksAbility to carry out installation works on single and three phases electrical systemsGood understanding of Health and Safety practicesWillingness to undertake and support minor joinery and plumbing tasks where requiredAbility to work independently, manage workloads and prioritise tasks effectivelyStrong communication skills and a professional, courteous approach when dealing with building usersYou will be required to present your qualification certificates or a CSCS Gold Card at application stage and interview.BenefitsCompetitive salaryExcellent pension schemeBenefit from generous 32 days annual leave, plus bank holidays, plus complementary leave over Christmas, plus the option to purchase additional annual leaveOngoing training and professional developmentOn-site leisure centre with discounted staff ratesCycle-to-work and travel schemesDiscounted on campus staff parking and lifestyle benefitsEquality, Diversity & InclusionThe University of Salford is committed to creating an inclusive and welcoming environment. We encourage applications from all backgrounds and expect all staff to contribute positively to an inclusive culture where everyone feels respected and supported.Further information on this roleIf you are interested in this role and would like to discuss it in more detail, please contact the Hiring Manager, Neil Lancaster Building Services Manager (Electrical).One of these vacancies will be predominantly based over at Media City UK. If you are interested in this role and would like more information please contact Karen Kelly-Facilities Manager MCUKJob DescriptionTPBN1_UKTJ

Job titleQuality ManagerFunctionInternal SalesLocationManchester or Ripponden OfficeReports toQuality & Compliance ManagerResponsible for staffN/AAbout our businessJLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.Role overviewThe Quality & Sales Enablement Specialist is responsible for improving sales performance, customer outcomes, and compliance standards by using quality assurance insights to drive coaching, development, and continuous improvement across the sales function.The role involves supporting call quality, managing queries from customers and the wider business, and carrying out due diligence checks. It also includes working closely with sales executives and managers to deliver a live call audit status whilst promoting a strong culture of compliance across the business.Key tasks• Review and assess customer interactions against defined quality frameworks.• Maintain quality scorecards, audit records, and performance reports.• Provide clear and constructive feedback to sales colleagues and management teams.• Maintain a live status on workload and sales activity delegated from the Quality Manager.• Supporting the effective implementation and ongoing development of the quality framework.Insight, Reporting & Continuous Improvement• Prepare and analyse quality, customer, and sales performance data.• Produce regular quality and sales insight reports.• Identify risks, trends, and development opportunities.• Recommend and support continuous improvement initiatives.• Support the delivery of a positive quality, compliance, and sales culture.Other tasks include:• Tracking coaching effectiveness and improvement outcomes.• Working closely with Sales Managers, Team Leaders, Training Teams, and operational stakeholders.• Supporting onboarding and ongoing capability development of sales teams.• Acting as a key contact for sales quality and performance, insights.• Maintaining an understanding of sales processes, customer needs, and upcoming business changes.• Supporting complaint investigations and root-cause analysis.• Any other tasks delegated by management as requiredCriteriaEssential (attributes required for candidate to be considered)Desirable (attributes can be trained or developed)Knowledge and Skills (what you know and what you can do)• Experience conducting audits, interaction reviews, or quality assessments.• Ability to analyse data and identify trends.• Experience engaging with managers and stakeholders.• Strong computer literacy with moderate/ intermediate knowledge of Microsoft 365 applications and CRM navigation• Experience within a telephony-based contact centre or sales support environment.• Proficiency with Microsoft Excel, SharePoint and Power BI.• Experience providing feedback, coaching, or performance support.• Knowledge of compliance, customer experience, or continuous improvement methodologies.Personal qualities(the way you think and act)• A positive, proactive attitude.• Strong attention to detail.• Excellent communication and coaching skills.• Analytical and problem-solving abilities.• Commercial awareness and customer focus.• A passion for continuous improvement and developing others.QualificationsTPBN1_UKTJ

About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for? Role: Lifecycle CRM ManagerBrand / Business Unit: CRM | Myprotein Reporting to: Head of Retention & LoyaltyLocation: THG ICON 1, 7-9 Sunbank Lane, WA15 0AF (Fully office based)THG Nutrition: THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, and its family of brands, Myvegan, Myvitamins and MP Activewear. Our brands and people exist to break boundaries; to power and empower those who want more. Role OverviewThe Lifecycle Campaign Manager is responsible for owning and optimising the full customer lifecycle across CRM channels for Myprotein within THG Nutrition, driving retention, repeat purchase, and lifetime value through data-led, multi-channel marketing at scale.Key ResponsibilitiesLifecycle OwnershipOwn the end-to-end customer lifecycle across acquisition, onboarding, retention and reactivationDefine and optimise key lifecycle moments that drive engagement, loyalty and repeat purchase behaviourIdentify opportunities to improve customer lifetime value across the full funnelSegmentation & PersonalisationDevelop and refine customer segmentation strategies using behavioural, transactional and lifecycle dataDeliver highly personalised and targeted communications to improve engagement and conversionContinuously optimise targeting strategies to increase relevance and performance Multi-Channel Campaign Delivery & Commercial AlignmentPlan and execute CRM campaigns across email, SMS, push notifications and on-site messaging aligned to trading calendars and product launchesBuild and optimise automated lifecycle journeys including welcome, abandonment, post-purchase, replenishment and win-back flowsPartner with brand, marketing and ecommerce teams to ensure CRM activity supports commercial priorities and revenue targetsExperimentation & OptimisationLead structured A/B testing across content, timing, incentives & creative executionAnalyse test results to identify performance drivers & customer behaviour insightsApply learnings to continuously improve retention, conversion rates & CLTV Data & Performance ReportingMonitor and analyse CRM performance across key metrics including open rate, CTR, conversion rate, revenue per send and retentionTranslate performance data into actionable insights and strategic recommendations·Report on campaign effectiveness and lifecycle performance to key stakeholders across the businessRole RequirementsProven experience in CRM, lifecycle marketing, or retention-focused roles within ecommerceStrong understanding of customer segmentation, behavioural marketing and lifecycle strategyExperience working with CRM and marketing automation platforms (e.g. Braze, Bloomreach, Klaviyo etc)Commercial mindset with ability to link CRM activity to revenue and customer lifetime valueStrong analytical skills with confidence interpreting campaign performance dataExperience working in fast-paced, performance-driven digital or D2C environmentsExcellent communication and stakeholder management skillsWhat’s in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Develop your expertise through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12 months Wellbeing Support Access face-to-face and virtual appointments with our in-house GP. Access our 24/7 Employee Assistance Programme (EAP), which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to 1,000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. We are an equal opportunities employer. We’re committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply. Please email talent@thg.com if you require any additional support or need to make any adjustments to our recruitment process. You don’t need to disclose your disability or condition; you just need to let us know what support you need or changes you need to make. If you’re not sure, we can work with you to explore the available options. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for? Job Title: Senior Influencer Executive - GermanyBrand: MyproteinCompany: THG Nutrition Location: THG HQ (WA15 0AF) Office based About THG Nutrition:THG Nutrition is home to some of the best-loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, and its family of brands: Myvegan, Myvitamins, and MP Activewear. With Myprotein's slogan, Fuel your ambition, at the heart of everything we do, we’re on a mission to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more.Why be a Senior Influencer Executive for Germany Myprotein?At Myprotein, we’re more than just a sports nutrition brand, we’re a global movement driven by passion, innovation and our mission to Fuel your ambition. As Senior Influencer Executive for Germany, you’ll have the opportunity to shape the way our brand connects with an influential and growing fitness community. You’ll work alongside a passionate, high-performing marketing team and play a pivotal role in scaling our influencer strategy in one of our fastest-growing markets. This is a unique chance to blend creativity, strategic thinking, and cultural insight, all while working with some of the most exciting talent in the German fitness and wellbeing space.Responsibilities include:Own and drive the day-to-day operations of the German influencer programme, ensuring consistent growth and performance, while maintaining strong working relationships with creators and talent agents in the region.Support the Senior Influencer Manager – EU in shaping and executing the German influencer strategy, aligning with overall EU and global objectives for the Myprotein brand.Deliver detailed performance reporting on a weekly, bi-weekly, and monthly basis, analysing key KPIs including engagement, reach, conversions and ROI, and presenting insights and recommendations to internal stakeholders.Manage programme maintenance, ensuring influencer tracking links, discount codes, and promotional offers are accurate, live, and performing optimally across all communications.Actively source and recruit new German influencer talent, with a focus on brand alignment, commercial potential, and cultural fit – from micro creators to emerging macro talent – to support customer acquisition and brand awareness.Collaborate cross-functionally with key stakeholders including content, brand, commercial, paid media and product marketing teams to plan, brief, and execute integrated influencer campaigns tailored to the German market.Own the full campaign process for German influencer activations – from planning and briefing, to execution, approvals, content collection, analysis and learnings.Ensure influencer content is on-brand, high quality and aligned with current German social media trends, fitness culture and seasonal campaigns, maintaining relevance and authenticity.Lead on German influencer payments and budget tracking, ensuring accurate and timely invoicing and monthly purchase order (PO) processes are completed in line with internal finance procedures.Encourage collaboration across influencer tiers, nurturing an engaged community through creative activations, collaborative content opportunities and connections with wider marketing channels (e.g., events, social, CRM).Support brand-led events, campaigns and content creation, ensuring German influencer presence and involvement is maximised to generate impact and reach.Stay ahead of industry trends in Germany , identifying emerging platforms, content formats, and creator trends to future-proof Myprotein’s influencer approach and maintain brand relevance.We're looking for:Native level German language skills both written and spokenBusiness level English language skills both written and spokenDegree Qualified (Preferred)2+ year experience in Influencer marketing (preferred)A genuine interest in health, wellbeing, fitness and an ambition to be at the forefront of German influencer marketingAn understanding of how influencers can play a key role in building brand awareness, affinity, content creation and driving commercial value for brandsDeep knowledge of current and emerging German social media platforms including but not limited to Instagram, Facebook, YouTube, TikTok etc.Outstanding communication, negotiation and organisational skillsA proactive self-starter with a problem-solving attitude and the ability to meet deadlinesKnowledge of the German fitness industry and social media trendsBenefits:Career DevelopmentAccess bespoke development programmes that have been designed and developed by our in-house L&D team.Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.Enhanced Leave25 days annual leave plus bank holidays.Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!Enhanced maternity and paternity pay, depending on length of service.Up to 10 days compassionate leave.Buy back up to 3 days each year.Unlock 2 days volunteer leave after 12-months.Wellbeing SupportAccess face-to-face and virtual appointments with our in-house GP.Access our in-house CBT therapist.Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.State-of-the-art on-site gym.Access to our on-site physio.Other PerksSave up to 12% on the cost of personal tech through our salary sacrifice scheme.Subsidised bus pass from Manchester City Centre to our ICON office.Up to 50% staff discount on THG brands.On-site staff shop.Access to on-site barber.Know someone who would be perfect for THG? Refer them and get up to 1000 when they pass their probation.Anniversary gifts when you hit 5 and 10 years of service#LI-ONSITETHG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

About the RoleWe are seeking a dynamic and experienced Transport Manager to lead our Logistics team in Manchester. You’ll lead a high-performing team, drive continuous improvement, and ensure compliance with all legal and safety standards.Location: Manchester Depot – Trafford Park (M17 1TU)Contract: Full Time/PermanentShift: Monday-Friday (40 hours)Transport Manager Key Responsibilities;Lead and develop a high-performing logistics team.Ensure compliance with Health & Safety and Environmental Management Systems.Manage depot operations, including rota planning, staffing, and cost control.Deliver against KPIs and OGSM targets.Drive customer service excellence for both internal and external stakeholders.Identify and implement cost-saving initiatives.Ensure legal compliance for drivers and vehicles.Conduct performance reviews, training, and disciplinary procedures.What We’re Looking For;Proven experience in senior-level transport operations.Strong leadership, coaching, and people management skills.Excellent communication and interpersonal abilities.Analytical mindset with a proactive approach to problem-solving.Knowledge of haulage legislation and employment law.ICT proficiency and data-driven decision-making skills.QualificationsEssential:Minimum 5 GCSEs (A–C or equivalent)Licence CPC CertificationIOSH CertificationDesired:Experience in milk or food logisticsFamiliarity with unionized environments (e.g., USDAW)Why Join Us?You’ll be part of a forward-thinking logistics team within a leading dairy business, where innovation, teamwork, and excellence are at the heart of everything we do. If you’re ready to take ownership, inspire others, and make a real impact—this is the role for you.In return for your dedication and leadership, we offer a range of benefits designed to support your wellbeing and professional growth;Up to 15% annual bonus4 x Life Assurance policy550 Car Allowance or Company CarPartner Private Medical Insurance25 days holiday plus bank holidays (rising with service) Enhanced Maternity & Paternity Family LeaveEnhanced Bereavement LeavePension Employer Contribution Scheme (matched up to 8%)Exclusive access to Müller Rewards, offering a variety of online and in-store discountsBusiness Supplied IT EquipmentConcessionary productsCareer Progression and Development OpportunitiesFree parking Ready to lead the way in tanker logistics?Apply now and help shape the future of milk supply logistics.#hiringYou can find out more about Müller and what it’s like to work for us by clicking here Careers at Müller UK & Ireland

Job ID: 37606650944Posted: 2026-08-11Location: Manchester, England, United KingdomCategory: Claims & UnderwritingCompany: Munich ReResponsibilities: Working on site with intermediary/customers, undertaking end-to-end handling of straight forward cases for the allocated portfolio to deliver the agreed joint business development plans in line with the Company’s overall trading strategy. Make effective on site decisions, within delegated authority, for allocated intermediaries so that work is completed efficiently. Working with the Cyber Underwriting Manager, and the underwriting team, develop strong relationships with allocated intermediaries, balancing intermediary needs with the Company’s trading objectives in a way that will deliver profitable and balanced training growth. Plan and process own work so that the relevant part of the team’s workload is handled efficiently and effectively. Make a positive input into the team’s effectiveness, suggesting ways in which work systems and processes can be amended and improved. Respond to and take ownership of customer enquiries and allocated mail. Identify, define and close business opportunities, seeking the input of other members of staff. Act as a reference point on all issues for the allocated intermediary/customer referring complex issues where necessary, so that a high level of customer service is delivered. Ensure open communication and collaboration across all lines of business and the sales and development function. Undertake other duties as directed within the level of the job function. Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders. Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders.Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC) , ExCo and Board for Conduct Risk.Knowledge and Skills Build and maintain strong internal relationships with other team members, the Claims Department, the Syndicate and the Leadership team.Build and maintain strong external relationships with a range of contacts within the allocated intermediaries and customers. Appropriate level of underwriting knowledge. Ability to interpret and effectively use management information. Ability and willingness to learn and understand established systems and processes. Good interpersonal and communication skills. Passionate about excellent customer service . Ability to prioritise own work and manage workload.If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

Reed is partnering with a fast-growing company looking for an experienced Field Installation Manager to oversee kitchen installations across Manchester, Liverpool and the surrounding area. You will manage the installation process from start to finish, ensuring projects are completed safely, on time, and to the highest quality standards while delivering an excellent customer experience. \n Salary circa. £45,000-£50,000 + car + bonus \n Key Responsibilities \n\n • Manage kitchen installations from initial handover through to completion.\n, • Maintain clear and proactive communication with customers throughout the installation journey.\n, • Support and guide installers on-site, ensuring quality, compliance, and best practice standards are met.\n, • Recruit, onboard, and develop installers, ensuring they meet company expectations.\n, • Plan, schedule, and monitor installation activities to achieve agreed deadlines and performance targets.\n, • Conduct site audits to ensure quality workmanship and health and safety compliance.\n, • Assess new installers for technical ability, workmanship, and suitability.\n, • Resolve installation issues and customer concerns promptly and professionally.\n, • Carry out technical site visits for escalated cases and provide detailed findings and recommendations.\n\n About You \n\n • Previous experience in installation management, ideally within the kitchen sector.\n, • Strong understanding of installation, carpentry, and construction practices.\n, • Knowledge of relevant industry regulations and health and safety requirements.\n, • Proven ability to manage projects from planning through to completion.\n, • Experience assessing, selecting, and managing Installers.\n, • Strong leadership skills, with the ability to manage multiple installers and projects simultaneously.\n, • Excellent communication and customer service skills.\n, • Flexible approach with a willingness to travel across the region.\n\n This is an excellent opportunity to join a growing business where quality, customer satisfaction, and teamwork are at the heart of everything they do.

Catch 22 are working with a leading property management organisation who are seeking an experienced Senior Building Manager to take responsibility for a prestigious commercial property in Manchester, near Trafford Centre. \n This is an outstanding opportunity to manage a landmark, multi-occupancy asset, taking ownership of all hard and soft FM services, contractor performance, occupier engagement, health & safety compliance and operational excellence. The successful candidate will also play a key role in driving service improvements, supporting strategic FM initiatives and leading on-site service partners to ensure the property continues to operate to the highest standards. Key Responsibilities\n\n • Lead the delivery and ongoing performance of all hard and soft FM services across the building.\n, • Manage specialist contractors through KPI-led performance management, contract reviews and monthly supplier meetings.\n, • Oversee planned preventative maintenance programmes and ensure statutory compliance across the property.\n, • Manage service charge expenditure, invoice approvals and budget monitoring, identifying and reporting any significant variances.\n, • Lead minor works projects from inception through to completion, ensuring works are delivered safely, on time and to a high standard.\n, • Conduct regular building inspections, audits and health & safety reviews.\n, • Provide leadership and oversight of cleaning, security and maintenance providers, chairing regular operational meetings and driving service excellence.\n, • Build strong relationships with occupiers, stakeholders, local businesses and service partners to enhance the customer experience.\n, • Drive occupier engagement initiatives, community events and sustainability-focused activities across the property.\n, • Support business continuity planning, emergency preparedness and wider regional FM projects.\nIdeal candidate\n\n, • At least 4 years' experience within Facilities Management, with a strong understanding of managing agent responsibilities.\n, • Experience managing a large-scale, trophy commercial building or estate.\n, • Strong knowledge of both hard and soft FM services and contractor management.\n, • Proven experience managing teams and leading service providers to deliver exceptional standards.\n, • Excellent understanding of landlord and tenant relationships within commercial property.\n, • Strong commercial awareness, service charge budget management and contract management experience.\n, • Excellent stakeholder management and communication skills.\n, • Knowledge of health & safety legislation and compliance requirements within commercial property.\n, • NEBOSH General Certificate (essential).\n, • IWFM membership or working towards membership (highly desirable).\nRole details\n\n, • Salary up to £50,000.\n, • Monday to Friday working pattern.\n, • Opportunity to manage a flagship commercial asset within a leading property management organisation.\n, • Join a business renowned for delivering exceptional customer service and operational excellence.\n, • Genuine career development opportunities within a highly respected property consultancy.\n\n If you're an experienced Building Manager, Senior Facilities Manager or Facilities Manager looking for your next challenge, we'd love to hear from you.

Reed is partnering with a fast-growing company looking for an experienced Field Installation Manager to oversee kitchen installations across Manchester, Liverpool and the surrounding area. You will manage the installation process from start to finish, ensuring projects are completed safely, on time, and to the highest quality standards while delivering an excellent customer experience. \n Salary circa. £45,000-£50,000 + car + bonus \n Key Responsibilities \n\n • Manage kitchen installations from initial handover through to completion.\n, • Maintain clear and proactive communication with customers throughout the installation journey.\n, • Support and guide installers on-site, ensuring quality, compliance, and best practice standards are met.\n, • Recruit, onboard, and develop installers, ensuring they meet company expectations.\n, • Plan, schedule, and monitor installation activities to achieve agreed deadlines and performance targets.\n, • Conduct site audits to ensure quality workmanship and health and safety compliance.\n, • Assess new installers for technical ability, workmanship, and suitability.\n, • Resolve installation issues and customer concerns promptly and professionally.\n, • Carry out technical site visits for escalated cases and provide detailed findings and recommendations.\n\n About You \n\n • Previous experience in installation management, ideally within the kitchen sector.\n, • Strong understanding of installation, carpentry, and construction practices.\n, • Knowledge of relevant industry regulations and health and safety requirements.\n, • Proven ability to manage projects from planning through to completion.\n, • Experience assessing, selecting, and managing Installers.\n, • Strong leadership skills, with the ability to manage multiple installers and projects simultaneously.\n, • Excellent communication and customer service skills.\n, • Flexible approach with a willingness to travel across the region.\n\n This is an excellent opportunity to join a growing business where quality, customer satisfaction, and teamwork are at the heart of everything they do.

We are delighted to be partnering with a progressive commercial real estate investment company that is experiencing an exciting period of growth and has built an impressive portfolio of commercial assets across the UK. They are seeking an experienced Senior Building Manager to take responsibility for a busy business park in South Manchester, comprising three commercial buildings. This is an excellent opportunity to join a growing real estate investment company, offering a competitive salary of up to £50,000 alongside a market-leading benefits package, including a generous pension and performance bonus. \n This is a fantastic opportunity for an experienced real estate professional to take ownership of a prominent multi-tenanted estate, driving operational excellence and delivering an exceptional occupier experience. As the Senior Building Manager, you will oversee the day-to-day management of the three buildings, ensuring the seamless delivery of both hard and soft services while leading on health & safety, compliance, contractor performance, and tenant engagement. \n You will be responsible for managing key service partners, developing strong relationships with occupiers, and identifying opportunities to enhance the customer experience and improve operational performance. With full ownership of the service charge budget, you will also be supported by a Facilities Coordinator who will report directly into you. \n We are keen to speak with experienced Building Managers who have a strong background within a managing agent environment and have a proven track record managing large, multi-tenanted commercial properties. You will have demonstrable experience overseeing service charge budgets, managing contractors, maintaining high compliance standards, and delivering exceptional levels of service to occupiers. Strong knowledge of hard services, health & safety, and statutory compliance is essential, with IOSH or NEBOSH qualifications highly desirable.

Hexagon Group is delighted to be partnering with a highly respected managing agent that continues to expand its impressive portfolio, securing some of the most sought after commercial assets across the UK. Due to continued growth, they are now looking to appoint a Building Manager to take responsibility for a Grade A, commercial building in the heart of Manchester City Centre. The salary for this role is up to £43,000 plus company benefits. \n Comprising over 100,000 sq ft of Grade A office space, this prestigious asset is home to a number of globally recognised brands and offers an exceptional working environment. This is a fantastic opportunity to join a forward-thinking organisation that places a strong emphasis on delivering best-in-class property management and outstanding occupier experience. \n As Building Manager, you will have full responsibility for the day-to-day operational management of the property, ensuring the asset is maintained to the highest standards and that any issues are resolved efficiently. You will be responsible for producing and managing the service charge budget, ensuring statutory compliance is maintained at all times, and leading on all health & safety matters across the building. You'll develop strong relationships with occupiers, responding proactively to their requirements while collaborating with external partners to deliver engaging tenant events and initiatives. You will play a key role in continually enhancing operational performance, driving innovation and delivering exceptional customer experience. \n We are keen to speak with Building Managers who have previously managed a high-profile commercial property on behalf of a managing agent or experienced Assistant Building Managers seeking the next step in their career. \n You'll be an engaging and customer-focused individual, confident building relationships with occupiers, contractors and senior stakeholders alike. Experience managing service charge budgets, contractors and statutory compliance is essential. An IOSH or NEBOSH qualification, together with membership of a recognised industry body such as IWFM or RICS, would be advantageous. \n In return, you'll be joining an organisation with an outstanding reputation within the property industry, offering genuine opportunities for career progression and the chance to manage one of Manchester's premier commercial buildings. \n Our client is keen to move quickly with this appointment and will be interviewing suitable candidates as soon as possible.

FACILITIES COORDINATORLocation: Various locations - South ManchesterSalary: £37,550 - £39,526(Starting salary £37,550)Full Time / 35 hours per weekFixed Term Contract - 12 monthsAgile working within a minimum of days per week in the Office/site (Fully office-based throughout the training period) \n About UsSouthway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. \n By 2030, it aims to grow to 10,000 homes and invest £5 million in its communities to help people to live well and independently. \n Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. \n The RoleAn exciting opportunity has arisen in the Asset Management and Sustainability team for the post of a Facilities Coordinator and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. \n CandidatesWe are looking for an organised, proactive and customer focused Facilities Coordinator to ensure the smooth, safe and compliant day to day operation of Southway Homes, offices, community buildings, Age friendly schemes and general needs communal blocks. The postholder will lead the effective management of our buildings, ensuring they stay clean, secure and well maintained for residents, visitors and colleagues. Working closely with building compliance, health & safety and housing management teams, you will carry out regular property inspections, support statutory compliance, and contribute to long term asset planning. You will be responsible for preparing and checking budgets, coordinating contractor appointments, managing servicing and maintenance programmes, and keeping accurate facilities information systems to support high quality service delivery. \n The ideal candidate will bring strong communication skills, excellent organisation, and the ability to work both independently and as part of a team. You will be confident applying sector best practice, solving problems proactively, responding calmly to urgent issues, and ensuring buildings run efficiently and safely. Experience in facilities management, particularly within housing, age friendly or property settings is essential, along with an understanding of core building safety requirements, including Health & Safety, COSHH and compliance processes. A full, clean UK driving licence and access to your own vehicle is essential. \n Closing Date: 17 August 2026Interview Date: TBC \n For an informal discussion please contact Helen Honeybone, Facilities Manager via email \n Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. \n The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. \n Strictly no agencies. \n We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. \n All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. \n We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. \n All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

We are delighted to be working with a highly successful MGA business who are now in control of over £100m GWP. They are looking for an Existing Business Trading Underwriter to work on a hybrid basis from their Manchester City Centre office. \n The Role: \n\n • To build and maintain effective broker relationships by offering a high level of customer service, trading and delivering renewals within SLA's.\n, • Work closely and effectively with your team and team manager, to create and develop the new Manchester Centre of Excellence.\n, • Review, trade and invite renewals for all products within our underwriting appetite and strategy adhering to the agreed service levels.\n\n\n, • Action any renewal queries, mid-term adjustments and cancellations for your brokers and clients.\n, • Work closely and effectively with your team to ensure that all work is completed within SLA's and maintain broker relationships by offering a high level of customer service.\n, • Answer phone calls in a professional and friendly manner to develop and maintain strong relationships with external and internal customers.\n, • Large case management for renewals over £5,000 and above.\n, • Act as a referral point for Underwriting Assistants within the Team, supporting development and training where appropriate.\n\n The Candidate: \n\n • A minimum of 2 years Property & Casualty Underwriting experience within a commercial environment.\n, • Excellent relationship buildings skills and a friendly and approachable manner\n, • An ability to prioritise and ensure deadlines are met.\n, • Excellent communication and organisational skills.\n, • Proficient in Microsoft Office products.\n, • Strong problem solving ability with a solutions focused approach to Underwriting.\n\n The Reward: \n\n • Salary up to £48,000 for the right candidate.\n, • Generous private health care\n, • Pension scheme\n, • Extensive Company Benefits package\n

External Sales ManagerField-Based | Cable & Electrical ProductsCompetitive Salary + Bonus + BenefitsAre you a driven sales professional with experience in electrical distribution or cable products? We are seeking a proactive Externl Sales Manager to oversee and grow sales across the East Midlands for our industry-leading range of cable solutions. Although the role is field-based, you will be joining a well-established and supportive team headquartered in Cheshire.This position is ideal for a motivated individual who excels in customer engagement, new business development, and representing a respected brand within the cable and electrical sector.Key ResponsibilitiesManage and develop an existing portfolio of accounts across the East Midlands , ensuring high levels of customer satisfaction and retention.Identify new business opportunities with distributors, contractors, OEMs, and project stakeholders.Promote the company's full cable product range, providing technical guidance and support to customers.Create and deliver regional sales plans aligned with company targets and growth objectives.Conduct regular customer visits, site meetings, and technical product presentations.Negotiate pricing, contract terms, and agreements in line with company policy.Work closely with internal departments in Cheshire-including customer service, technical, and logistics-to ensure efficient order processing and after-sales support.Monitor market trends, competitor activity, and regional developments, reporting insights to management.Attend trade shows, industry events, and networking functions.Preferred AttributesEstablished client network within the cable or electrical industry.Experience selling to electrical wholesalers, contractors, or OEMs.Strong understanding of the UK construction and infrastructure sectors.Ability to support financial planning and assist with annual budget development.Flexible and willing to take on additional duties as required.Qualifications & RequirementsProven experience in sales or account management within the cable, electrical, or industrial distribution sectors.Strong technical knowledge of electrical cable products and applications (highly desirable).Excellent communication, negotiation, and interpersonal skills.Self-motivated and target-driven, with the ability to work independently in the field.Competent with CRM systems and Microsoft Office (Excel, Outlook, PowerPoint).Full UK driving licence.Based in the East Midlands, with regular travel throughout the region.If you are interested in this opportunity please send an updated cv over to or call 01582 878839.TPBN1_UKTJ

Job Title: Medical Agency File Handler \n Location: Sharston, Manchester M22 4SN \n Salary: £23,400 to £27,411.66 per annum, dependent on age \n Job type: Full Time, Permanent \n About Us: \n Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. \n We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. \n Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. \n Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. Our specialist team make a real difference to injured peoples' lives, through our passion for client care. \n The Role: \n We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 64, providing excellent customer service in a fast-paced environment. \n Your role will be to liaise with legal professionals, our injured clients and various experts/suppliers to arrange appointments, obtain reports and invoices. We also obtain medical records and arrange treatments and investigations. You will be responsible for ensuring all obtained documents are compliant and meet our high standards. Once fully trained, you will take ownership of your own client files, ensuring the cases are progressed effectively. \n Responsibilities: \n\n • Instructing experts to provide reports on behalf of a Solicitor and keeping open and effective communication regarding appointments, reports, and information.\n, • Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers.\n, • Sourcing suppliers, arranging rehabilitation appointments and investigations.\n, • Obtaining quotations and invoices from experts and rehabilitation providers.\n, • Providing breakdowns of agency work and anticipated disbursements to Express Solicitors in-house cost team obtaining invoices and chasing payments.\n, • Quality checking, processing incoming mail and expert reports into our case management systems.\n, • Accurate recording of time expended in various activities on our case management system.\n\n \n Person Specification: \n\n • GCSE English & Maths at Grade C or above, or equivalent\n, • Knowledge of Microsoft Office packages including Word and Outlook.\n, • Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail.\n, • Ability to always maintain client confidentiality and commitment to customer service.\n, • Ability to deal with high volumes of work and manage conflicting priorities.\n, • Energy, passion, and a desire to achieve.\n, • Experience of working in a medical setting, law or legal services firm would be of a distinct advantage.\n, • Knowledge of Proclaim or other case management systems is desirable.\n, • Highly dedicated, idea-generating individuals who are committed to providing excellent customer service.\n\n Salary & Hours: \n\n • Salary of £23,400 to £27,411.66, dependent on age\n, • Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday\n\n Benefits: \n\n • Hybrid Working - 3/2 hybrid working pattern after probation.\n, • 23 Days Holiday - Rising to 26 days, plus bank/public holidays.\n, • Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.\n, • Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.\n, • Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.\n, • Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.\n\n Recruitment Process: \n Interviews will be conducted by MS Teams and will include scenario-based questioning. \n Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. \n Please click APPLY to be redirected to our website to complete your application. \n Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role.

Client Account Manager (property services) \n Salary: £26-28,000 + comms \n Career development \n Excellent working environment \n No weekends \n \n \n \n Our client is looking to grown and add to it’s well established team. This business is a well-established brand positioned at the forefront of the property sector. As they grow, they are looking for a high-energy, organised strong communicator to join their team. If you're great with people and want to work somewhere that values talent being part of a team this could be for you. The business invests in people, and has a great social aspect. This is a 9-5pm role with no weekend work. \n \n \n\n • You’ll be the key point of contact for buyers, vendors, solicitors, and brokers—keeping everything on track and delivering a seamless client experience.\n, • Progress property sales from reservation through to completion\n, • Proactively chase updates and manage timelines\n, • Keep accurate records and update internal systems\n, • Provide outstanding customer service at every stage\n\n \n Experience requirements. \n \n\n • Previous experience in property or an interest in getting into the sector\n, • Strong communication and relationship-building skills\n, • Highly organised with excellent attention to detail\n, • Proactive, target-driven mindset\n\n

Water Hygiene Operations Manager \n Salary: £38,000 - £40,000 \n Location: North East / North West (Field-Based) \n We are currently seeking an experienced Technical Operations Manager to join a growing water treatment team. This is a field-based leadership role, responsible for overseeing complex water treatment projects, supporting engineers on-site, and ensuring the successful delivery of technical services to clients. \n Benefits \n\n • Competitive salary of £38,000 - £40,000\n, • Strong focus on technical development and team leadership\n, • Working with a growing and established water treatment business\n, • Annual leave 22 days plus BH\n, • Day off on Birthday\n, • One extra day for every year worked to maximum of 5\n, • Overtime available\n, • Vehicle, uniform PPE\n\n Duties \n\n • Lead the delivery of water treatment projects, remedial works, installations, and technical service activities\n, • Provide technical support and guidance to engineers and site teams\n, • Attend customer sites to oversee complex works, audits, and quality inspections\n, • Manage project mobilisation, delivery, and completion, ensuring deadlines and quality standards are met\n, • Coordinate engineers, subcontractors, materials, and resources\n, • Support troubleshooting across closed systems, cooling towers, boiler water treatment, dosing systems, and associated plant\n, • Maintain strong client relationships and ensure effective communication throughout projects\n, • Promote safe working practices and ensure compliance with industry standards\n\n Requirements \n\n • Strong experience within the water treatment industry\n, • Previous experience managing field-based engineers or technical teams\n, • Knowledge of closed systems, cooling towers, boiler treatment, disinfection, and remedial works\n, • Experience delivering complex projects from start to finish\n, • Understanding of ACOP L8, HSG274, and water hygiene regulations\n\n Apply now or contact Mollie Caswell at Penguin Recruitment for more information.

An opportunity has arisen for a Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations. \n As a Shopping Centre Manager, you will oversee the daily operations of a shopping centre, ensuring high standards across facilities, compliance, customer experience, and retailer relationships. \n This role offers a salary range of £70,000 - £90,000 and benefits. \n You will be responsible for: \n\n • Managing the day-to-day operations of the shopping centre and ensuring smooth running of all site activities.\n, • Leading and supporting on-site teams across operations, security, cleaning, and maintenance functions.\n, • Developing strong relationships with retailers, tenants, contractors, and key stakeholders.\n, • Managing service charge budgets and monitoring operational costs.\n, • Ensuring compliance with health and safety requirements, statutory regulations, and risk management procedures.\n, • Overseeing facilities management contracts and monitoring contractor performance.\n, • Maintaining high standards across centre presentation, cleanliness, and customer experience.\n, • Supporting operational delivery of marketing activities, events, and community initiatives.\n, • Working with senior stakeholders to support the commercial success of the centre.\n\n What we are looking for: \n\n • Previously worked as a Shopping Centre Manager, Retail Centre Manager, Centre Manager, Shopping Mall Manager, Operations Manager, Retail Operations Manager, Centre Operations Manager, Retail Property Manager, Deputy Centre Manager, Senior Operations Manager or in a similar role.\n, • Prior experience managing a shopping centre, retail destination, or large commercial property environment.\n, • Experience leading operational teams and managing facilities-related activities.\n, • Strong knowledge of health and safety, compliance, and risk management requirements.\n, • Background managing service charge budgets and external contractor relationships.\n, • Strong understanding of shopping centre operations and stakeholder management.\n, • A proactive approach with strong organisational and problem-solving skills.\n\n What's on offer: \n\n • Competitive Salary\n, • 25 days holiday.\n, • Opportunity to manage a leading shopping centre within an established property group.\n, • Supportive working environment with opportunities for career development.\n\n This is a great opportunity for a Shopping Centre Manager to take ownership of a prominent retail environment and make a genuine impact. \n Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. \n Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Roles like this really are few and far between. And what makes this one particularly special, is the fact that it sits within what is arguably the most exciting commercial insurer in the UK market right now. \n As a result of an internal promotion, this Trainee Business Development Manager opportunity has arisen within the Sales & Distribution team of this highly prestigious insurer. \n Our client operates in over 20 countries, and is very much renowned as a world-leader within its chosen markets. The company arranges insurance for some of the most fascinating risks on the planet, and has a reputation for excellence, innovation and formidable customer service. \n This Trainee BDM opportunity is extremely refreshing because our client is seeking someone who they can mould and nurture, and as such, it is not essential that you have previous experience within an official business development role. In fact, the person who did this role very successfully (before being promoted into a more senior BDM role), came from an underwriting background. \n You will be responsible for promoting the company’s suite of commercial insurance products to a panel of brokers all over the UK. Your duties will include, but certainly not be limited to, making Discovery telephone calls to brokers in order to find out what kind of business they are writing, and which of this insurer’s products will be relevant to them. In addition, you’ll identify specific risks for which the underwriting team can quote, and then follow the sales process through to the inception of cover. You’ll build strong relationships with your broker panel, ensuring that you are at the forefront of their mind when they are looking for quotes, and you will work closely with the regional business development team to ensure that sales objectives are met. Much of your work will be conducted over the telephone, but you will be encouraged to attend some face-to-face broker visits. \n When it comes to career development opportunities, this opportunity has them in abundance. The previous incumbent was promoted into a more senior BDM role within 12 months and there are many different areas of the business that you could move into down the line. \n It is absolutely essential that you have previous general insurance experience, either from an insurer or broker background. Ideally, this experience will have included commercial insurance products, although we will consider exceptional candidates from a personal lines / high net worth background. Just as importantly, you will be engaging, inquisitive, and good at spotting opportunities. You’ll have superb communication skills, as well as the ability to build strong rapport with brokers. Given the nature of the role, you will enjoy working to targets. \n Many people who join this company cite, “this is the best place I have ever worked at”. It is genuinely difficult to find a company that invests so heavily in its staff because they want them to benefit from “proper careers, where every member of staff has a mentor.” \n Our client operates a hybrid-working arrangement, allowing you to work 2 days from home. The team are well-renowned in the industry for their friendly, supportive and collaborative environment, and there are lots of sports and social events available, including an incredible annual summer ball! \n You’ll be rewarded with a generous basic salary (Negotiable depending on experience), plus a highly lucrative bonus scheme and impressive corporate benefits, which include substantial pension contributions and financial bonuses for passing CII qualifications. \n Aston Charles - a personalised service from industry experts \n General Insurance and Financial Services Recruitment \n For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website

We are seeking a proactive Building Manager to provide excellent building and facilities services in the Greater Manchester area, ensuring smooth day-to-day operations and exceptional customer service. This role involves managing the building facilities, liaising with clients, and maintaining high standards throughout the property and will suit candidates based in the West or South area of Greater Manchester \n Client Details \n Our client is one of the largest providers of commercial property in the UK, and are proud to provide high quality modern retail, industrial and office space across the Greater Manchester region. \n Description \n The Building Manager will: \n\n • Operate the reception area and welcome visitors and staff.\n, • Liaise daily with building clients and senior management.\n, • Book meeting rooms and manage amenity areas.\n, • Monitor cleaning standards across the facility.\n, • Maintain building check sheets and ensure presentation of internal and external areas.\n, • Coordinate with the Facilities Manager for minor maintenance tasks.\n, • Close down the building and amenity areas at the end of the day, ensuring readiness for the next day.\n\n Profile \n A successful Building Manager should have: \n\n • Experience in facilities/building management.\n, • Strong hospitality and client relationship skills.\n, • Strong communication and interpersonal skills.\n, • Highly organised with attention to detail.\n, • Ability to work independently and manage multiple tasks.\n, • A background in real estate and property management.\n\n Job Offer \n The role of Building Manager benefits from: \n\n • Competitive salary.\n, • Comprehensive pension scheme to support your future.\n, • Opportunities for career growth and development.\n, • Supportive and professional company culture.\n\n If you are ready to take the next step in your real estate and property career, apply today to become a Building Manager in Manchester.

You Company:A growing, and highly successful HVAC engineering business is seeking a Sales Manager to join the team in the Manchester area. Proud to be delivering a comprehensive range of solutions to their varied customer base, this business has built its successful from engaging thoroughly with its customers, understanding their needs and tailoring their offerings to suit these requirements, thus earning them a reputation as being a valued and reliable partner for new and ongoing HVAC needs.The position holder will be joining the team in the North of England, based out of the Manchester area predominantly with further travel expected. This will be a highly important position to create and deliver a dynamic sales plan alongside senior managers and directors, supporting the engineering team to ensure that excellent customer service is provided and building exceptionally strong relationships with customers to promote further opportunities for business.Role and ResponsibilitiesWhile in this position your duties may include but are not limited to:\n\n • Collaborating with Sales Directors and other regional managers to create sales plans and targets, setting out clear resource planning, ensuring objectives are well communicated and that progress is monitored closely\n, • Developing sales results and analytics of market trends, using sales metrics and quarterly and monthly results against targets, to support opportunities for further growth\n, • Successful delivering the growth sales plan, addressing any issues that arise on the way, consistently seeking ways to improve and ensuring that targets are met\n, • Managing a portfolio of accounts, developing strong working relationships with these accounts which should prove profitable to the business, and utilising these relationships to increase sales in maintenance, repair and installation work\n, • Working alongside a team of engineers to support this delivery to clients, seeking solutions to resolve technical issues which may arise from engineering callouts, which may include warranty matters, and ensuring that quality is maintained by attending site visits where it is required\n, • Overseeing large and complex repair jobs, from inception to when the job is completed, ensuring that quality is maintained, that issues are mitigated and addressed and that the client is happy at all times\nWhat You Will Need To Apply:Applicants must have proven experience in sales and account management, of many years. Also, applicants should possess excellent technical knowledge of HVAC related sales and engineering, and it would be beneficial to possess previous experience working within the HVAC industry. Exquisite communication skills are key to this role, and applicants should be confident delivery high levels of customer service, whilst solving problems as they arise and be able to negotiate to result in a beneficial outcome for both parties. Good knowledge of Microsoft Office and other software, including field service management software is desired.What You Will Get In Return:For the successful candidate, a competitive salary is on offer, to accompany a fantastic remuneration package including a generous bonus scheme, related to sales, a company car or allowance, excellent holiday and pension allocations and additional employee programs and incentives.Alongside this there will be strong opportunities for targeted development in both skills, knowledge and experience. There will be a steady and actionable growth plan in place with clear objectives to advance the successful candidates’ career, whilst also having periodical reviews to address training needs when needed. This will be an exciting and career defining move, allowing the successful candidate to flourish within a supportive environment and progress within their career.To enquire further about this great opportunity, please contact our specialist recruiter:Alexander Booth - Talent Acquisition SpecialistM: 07525 238567E:

The VacancyLet us tell you about the opportunityWe're looking for an experienced operational leader to join our Savings Operations team as a Savings Operations Manager. This is a pivotal leadership role responsible for overseeing the day-to-day performance of our Savings Operations function, spanning Personal Savings, SME Savings and Corporate Savings.You'll lead a team of direct reports, ensuring we continue to deliver outstanding customer outcomes while driving efficiency, managing risk and embedding change across the function. At an exciting time of growth and transformation, we're looking for someone who can balance operational excellence with strategic thinking. Someone who thrives in a changing environment, builds strong stakeholder relationships and can lead teams through continuous improvement and transformation initiatives.What you'll be doingLeading and developing your teams, creating a high-performing and engaged culture.Overseeing operational performance across the Savings business, ensuring service levels, customer outcomes and KPIs are consistently achieved.Managing operational risk, controls, governance and incident management activities.Using data and MI to identify opportunities for improvement and drive operational efficiencies.Partnering with stakeholders across Operations, Commercial, Technology, Risk and Compliance to deliver business priorities.Supporting and leading transformation projects that improve customer experience, productivity and scalability.Ensuring operational readiness for change and driving successful adoption across teams.Working effectively with offshore and third-party operational partners to maximise service performance.Remaining flexible and adaptable, supporting wider operational priorities as the business continues to evolve.What we're looking forProven leadership experience within a banking operations environment.Strong stakeholder management and influencing skills, with the ability to build effective relationships at all levels.Experience leading operational teams, managing service delivery, KPIs, SLAs, risk and governance.A track record of driving operational excellence, continuous improvement and delivering strong customer outcomes.Comfortable working with offshore delivery models and cross-functional teams.Experience leading or supporting transformation, change or process improvement initiatives.Experience working within Savings operations is desirable, though not essential What you can expect from usHybrid working policy (3 days onsite)Competitive salary and a great range of core benefits including; annual bonus, 10% employer contribution pension, private medical with BUPA and 38 days holiday (inc. bank holidays)A friendly and flexible culture, the same as how we work with our customersA growing organisation that means there’s lots of opportunities to progressA drive for continuous improvement, which you will be empowered to get behind from day oneStill curious? Join us and we’ll make the same promises to you as a colleague, as we do to each of our customers. We’re committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.Please note: we have a thorough screening and referencing process, which includes criminal record checksThe CompanyWe champion equality by supporting the exceptions to the rule and getting finance to where it’s needed.We lend the money people save with us, to people who want to get on in life; build businesses and create employment, buy property for people to live and work in, and purchase vehicles to move families and goods around.Behaviour FrameworkOur behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we’ll ask you to talk through some examples where you’ve demonstrated these behaviours in your previous roles.The BenefitsAs you would expect, we offer a competitive basic salary and reward package, and you’ll also benefit from our commitment to investing in your professional development throughout your journey with us.Benefits vary across the business depending on the role you do, but these will give you an idea of what to expect: .rotateDown { } .rotateBack { } Discretionary bonus schemeAviva Digital GPBus And Tram BenefitEmployee Assistance ProgrammeEyecare Voucher & Display Screens/Desk Set-UpFlu Jab VouchersGroup Income ProtectionLife AssuranceMetrolink Annual Pass & Clipper TicketMicrosoft DiscountsPrivate Medical Insurance Shopping DiscountsToothfairyYour Workplace PensionHybrid Working .rotateDown { } .rotateBack { } Critical IllnessCycle To WorkDental InsuranceGive As You EarnGovernment Tax-Free Childcare SchemeOctopus Electric VehiclesSave Our PlanetSeason Ticket LoanSpouse Or Partner Life AssuranceTechnologyWearable TechnologyWellbeing AppWill WritingDocuments

At MSV Housing, we're committed to providing our customers with safe, high-quality homes, and our Multi Skilled Operatives play a vital role in achieving this. Reporting to the Repairs Team Leader, you'll deliver a wide range of repairs and maintenance services, including carpentry, minor plumbing, plastering, tiling, and painting and decorating. \n We're looking for a skilled, customer-focused professional, or an enthusiastic individual with strong maintenance and repair experience, who takes pride in delivering high-quality work. You'll be a proactive team player with excellent problem-solving skills, capable of managing a varied workload independently while maintaining high standards of health and safety and customer service. A recognised trade qualification (or equivalent experience), a full UK driving licence, and confidence using digital systems are essential. \n What do our Multi Skilled Operatives do; \n\n • \n Install, repair and maintain a wide range of building components and fixtures, including carpentry, doors, windows, kitchens, fencing, roofing, and associated property repairs \n\n\n • \n Carry out multi-skilled maintenance works including minor plumbing, plastering, tiling, brickwork, decorating and other general repairs to domestic and commercial properties \n\n\n • \n Deliver high-quality work safely, ensuring compliance with health and safety procedures, asbestos regulations, risk assessments and company policies \n\n\n • \n Provide excellent customer service by liaising professionally with residents, completing work within agreed timescales and budgets, and ensuring properties are left clean, safe and tidy \n\n\n • \n Manage materials, equipment and company vehicles responsibly, maintain accurate records, support apprentices where required, and participate in the out-of-hours emergency call-out rota. \n\n \n To be successful in this role, you will ideally have: \n\n • \n A City & Guilds Craft qualification or NVQ Level 2 in a relevant trade (or significant equivalent practical experience) \n\n\n • \n A full UK driving licence and willingness to travel across the North West \n\n\n • \n Experience delivering high-quality repairs and maintenance work within agreed timescales \n\n\n • \n Experience working collaboratively as part of a busy, multi-disciplinary team \n\n\n • \n Strong problem-solving skills with the ability to work independently and manage competing priorities \n\n\n • \n A customer-focused approach with excellent communication skills and a commitment to delivering outstanding service \n\n\n • \n Confidence using digital devices and systems to record work activities and manage jobs \n\n\n • \n A flexible, reliable and self-motivated approach, with a commitment to safety, professionalism and MSV's values. \n\n \n This is a hands-on role at the heart of the services we deliver to our customers. You'll work within the communities we serve, using your strong communication skills, customer focus, and ability to understand and respond to a wide range of customer needs with empathy. Working both independently and as part of a team, you'll take a flexible approach while operating with minimal supervision. \n MSV Housing is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. As this role involves entering customers' homes, a basic DBS check (at no cost to you) is required. Having a criminal conviction will not automatically prevent employment, with all disclosures considered on a case-by-case basis.Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy’s candidate pack. \n \n We offer a range of great benefits including: \n\n • \n Company vehicle \n\n\n • \n 33 days holiday per year plus bank holidays, and a holiday a buy scheme \n\n\n • \n Company pension scheme with up to 10% matched contributions \n\n\n • \n Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more \n\n\n • \n Enhanced sick pay with up to 3 months full pay and 3 months half pay \n\n\n • \n Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives \n\n\n • \n Life assurance subject to being a member of our company pension scheme \n • \n Learning and development to support you to develop the skills you need to fulfil your role and progress in your career \n • \n Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. \n\n \n MSV is committed to equality, inclusion, and creating a diverse workforce. All applications are assessed against the essential criteria for the role, and we welcome applications from people of all backgrounds. If you're unsure whether you meet every requirement, we encourage you to apply. \n We also support colleagues to balance work and personal commitments through flexible working options and wellbeing support. For full details and to apply, please visit our careers page: \n For an informal discussion about the role, please contact Nichola Jackson, Operations Manager, at . \n Interviews will be held throughout the recruitment process, and the vacancy may close once a suitable candidate is appointed, so early applications are encouraged.

Senior Account Manager - £40,000 - £45,000 per annum \n We are Mantra Learning, one of the UK’s leading logistics learning and development organisations. We are an Ofsted grade 2 independent training provider who have specialised in providing training within the sector for over 58 years. The Manchester site is well established as one of the largest specialist logistics training facilities in the UK. \n Through our two key brands, The Job Gym and The National Logistics Academy we help thousands of individuals each year to gain new skills. This enables our learners to obtain employment within the logistics sector and drives the long-term growth of the industry. \n We work with some of the biggest brands in the country, including ALDI, GXO and Travis Perkins, delivering approximately 400 Apprenticeships and over 1000 HGV licences each year. The organisation is dedicated to deliver programmes that develop the ‘Skills, Knowledge and Behaviours to enable learners to thrive in life and work’. \n Wehave an exciting opportunity for a Senior Account Manager to join our friendly team. The position is full-time, working 37.5 hours a week based in Middleton, Greater Manchester. \n \n Duties include but will not be limited to: \n Strategic Account Leadership \n\n • Lead and grow complex national accounts, building trusted relationships with senior and executive stakeholders.\n, • Drive customer success through cross-functional collaboration, escalation management, and long-term partnership development.\n, • Identify opportunities for account growth, retention, and strategic expansion.\n\n Sector Expertise \n\n • Apply knowledge of logistics, transport, supply chain, and workforce development to address employer challenges.\n, • Leverage expertise in apprenticeships, skills, training, and funded learning to design effective workforce solutions.\n, • Develop talent pipelines and workforce strategies that support employer growth and skills needs.\n\n Business Development & Market Engagement \n\n • Generate new opportunities through networking, industry engagement, and strategic relationship building.\n, • Represent the organisation at industry events and employer forums to enhance market presence and commercial growth.\n, • Identify employer needs and deliver commercially viable training and workforce solutions.\n\n Leadership & Influence \n\n • Mentor colleagues, share best practice, and support high-performing sales and account management teams.\n, • Apply strategic account planning and stakeholder management to strengthen relationships and maximise growth.\n, • Influence stakeholders at all levels to achieve positive business and customer outcomes.\n\n Commercial & Operational Excellence \n\n • Manage strategic accounts, ensuring service delivery, contractual compliance, and sustainable growth.\n, • Use data and insights to monitor performance, mitigate risks, and drive continuous improvement.\n, • Deliver exceptional customer experiences while expanding employer partnerships across multiple services.\n\n Education & Knowledge \n Educated to Level 3 or above (or equivalent experience). \n Knowledge of the logistics, transport, or supply chain sectors, including workforce challenges and skills needs. \n Understanding of apprenticeships, employer-funded training solutions, and workforce planning. \n Experience of strategic account management, stakeholder engagement, and account planning. \n Strong commercial awareness and ability to identify business development opportunities. \n Proficient in CRM systems, Microsoft Office, and digital communication tools. \n Company Benefits \n Generous time off – 31 days’ holiday including bank holidays, giving you plenty of time to recharge \n Free eye care vouchers – because your health matters \n Great social scene – enjoy subsidised team events, from summer celebrations to festive Christmas parties \n Grow your career – access to a structured training package, including support for teaching qualifications \n Hassle-free travel – free on-site parking available \n Employee Car Repair Scheme – access reduced-cost car maintenance to keep you moving \n Pension scheme – helping you plan for your future \n Rewarding your success

As an Operations and Relationship Manager in Manchester, you'll ensure the smooth running of facilities management operations while building strong partnerships with key stakeholders. This role in the public sector is all about keeping things on track and fostering positive relationships to support the organisation's goals. \n Client Details \n We're partnering with a highly respected organisation responsible for managing a portfolio of healthcare and community-focused properties across the UK. They are seeking an Operations & Relationship Manager to play a pivotal role in ensuring their buildings remain safe, compliant, welcoming, and at the heart of the communities they serve \n Description \n\n • Manage the operational performance of a portfolio of healthcare and community facilities.\n, • Conduct building inspections, health and safety reviews, audits, and compliance checks.\n, • Monitor hard and soft FM service delivery and drive continuous improvement.\n, • Lead tenant engagement activities and act as the first point of contact for building users.\n, • Organise and facilitate stakeholder meetings, inductions, and communication programmes.\n, • Support fire safety, water hygiene, PAT testing, and wider compliance obligations.\n, • Coordinate minor works, contractor activities, and operational project support.\n, • Drive customer satisfaction initiatives and manage feedback, complaints, and service improvements.\n, • Support sustainability programmes and environmental initiatives.\n, • Work with local groups and stakeholders to maximise community use and social value across the portfolio.\n\n \n Profile \n\n • Experience within Facilities Management, Estates Management, Property Management, Building Management, or a similar operational environment.\n, • Strong customer service and stakeholder management skills.\n, • Knowledge of health and safety and property compliance requirements.\n, • Experience managing relationships with tenants, customers, contractors, or service providers.\n, • Excellent organisational and communication skills.\n, • A proactive, solutions-focused approach with the ability to manage multiple priorities.\n, • Confidence presenting information and leading meetings with stakeholders.\n, • Strong IT and administrative skills, including Microsoft Office and digital systems.\n\n \n Job Offer \n\n • Join an organisation delivering essential infrastructure that supports local healthcare services.\n, • Enjoy a broad role with a mix of operational management, compliance, stakeholder engagement, and community-focused initiatives.\n, • Work within a collaborative and values-driven environment.\n, • Contribute to sustainability and social value programmes that make a real impact.\n, • Benefit from regional responsibility with exposure to a diverse property portfolio.\n, • Be part of an organisation committed to professional development and continuous improvement.\n\n \n If you're interested in this role, apply now. \n People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for? Job Title: Ecommerce Manager – France Reporting to: General Manager Company: THG Nutrition Location: THG HQ (WA15 0AF) – Fully office based About THG Nutrition THG Nutrition is home to some of the best loved and most trusted names in Nutrition & wellbeing, including Myprotein, the world’s largest online sports nutrition brand, and its family of brands including Myvegan, Myvitamins and MP Activewear. We want to be the world’s most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, power and empower those who want more. Why be an Ecommerce Manager at Myprotein? Own the French market. Drive real growth. Make decisions that matter. As Ecommerce Manager – France, you’ll take full ownership of one of Myprotein’s key European markets, with P&L responsibility and end-to-end control of ecommerce trading. Based at our Manchester HQ, you’ll sit at the centre of a global ecommerce business, shaping strategy, performance, and growth at scale. You’ll lead trading for France, manage a high-performing direct report, and use industry-leading data, technology, and insight to drive revenue, profitability, and new customer growth. Working closely with senior regional stakeholders and expert central teams, you’ll localise strategy, move fast, and see the direct impact of your decisions every day. This is a role for someone who wants ownership, pace, and visibility — and the opportunity to build something big in a high-growth, global brand. Key Responsibilities Include: Full ownership of Myprotein France P&L, sales performance, and ecommerce growth strategy. Delivering annual budgets and producing a detailed annual operating plan for the French market. Leading Ecommerce Trading to maximise revenue, gross profit, and new customer growth. Ensuring the French territory works collaboratively with wider marketing and commercial channels to measure productivity and performance through data. Partnering closely with marketing teams to ensure all trading and growth plans are fully supported, communicating changes and pivots clearly and effectively. Leveraging THG’s in-house data and technology platform, with access to over 30 million customers and 500 million unique visitors per annum, to identify customer insights and market trends. Working in synergy with other country and regional ecommerce managers to help define and deliver optimal growth strategies across Europe. Collaborating cross-functionally with compliance, logistics, finance, and other central teams to ensure smooth execution of plans. Monitoring the competitive landscape in France, identifying key competitors, and evaluating their strategies to inform decision-making. Ensuring operating objectives, KPIs, and performance standards are clearly understood and owned across the team. Managing and developing the France trading team through coaching, mentoring, and performance management. Producing regular commercial reporting, including revenue, gross profit, and new customer metrics. Supporting recruitment activity and completing ongoing skill-gap analysis within the team. What experience do I need: Minimum 4+ years’ experience in online retail or ecommerce trading. French market experience and fluency in French are essential. Proven experience managing ecommerce teams. Strong track record of P&L ownership and commercial decision-making. Excellent understanding of digital marketing channels and ecommerce performance levers. Strong communication and influencing skills, with the ability to work cross-functionally. Commercially astute, ambitious, and highly driven, with a genuine appetite for responsibility. Entrepreneurial mindset, comfortable operating in a fast-paced, agile, and high-growth environment. What’s in it for me? Career Development Access to bespoke development programmes designed by our in-house L&D team. Upskilling opportunities delivered in partnership with industry-leading training providers. Enhanced Leave 25 days annual leave plus bank holidays. Your birthday off – on us. Enhanced maternity and paternity pay (subject to length of service). Up to 10 days compassionate leave. Option to buy back up to 3 days annually. 2 days paid volunteer leave after 12 months’ service. Wellbeing Support Face-to-face and virtual appointments with our in-house GP. 24/7 Employee Assistance Programme (EAP) provided by Bupa. State-of-the-art on-site gym and physio services. Other Perks Save up to 12% on personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to the ICON office. Up to 50% staff discount across THG brands. On-site staff shop and barber. Refer-a-friend scheme with rewards up to 1,000. Anniversary gifts at 5 and 10 years’ service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for? Location: Icon 1, WA15 0AFAbout Nutrition & WellnessTHG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, and its family of brands, Myvegan, Myvitamins and MP Activewear. Our brands and people exist to break boundaries; to power and empower those who want more.About Finance at THGTHG’s Finance department is a rapidly growing and evolving team, covering all areas of central functions such as Accounts Receivable and Payable, Treasury, Tax and Group Finance, to specific Commercial teams for each of THG’s divisions.With the company’s global presence increasing at an unprecedented rate, the Finance team continues to drive change while remaining agile; keeping pace with the business while never compromising on financial control or sales performance.THG Finance is helping to deliver rapid growth for THG’s fast-moving, global brands. It’s an incredibly exciting time to be joining the team.About the Role Reporting into the OTC Manager, the Credit Controller role is accountable for the day to day Credit Control of Sales Ledgers within THG.The role is cross-functional with AR, AP, Finance and other THG internal functions and requires the ability to fully support OTC functions, ensuring all monthly and weekly schedules are completed on time, including any reporting information that may be required.Responsibilities:Proactively taking ownership of weekly and month end reporting of designated customer ledgers. This includes but not limited to: Month End Dashboards, creation of new weekly ledgers, credit limit reports, stop over reports. Working collaboratively with OTC Manager to ensure reports are completed to a required standards and deadlines met.Daily, pro-active ledger managementOrder management workflow controlTaking appropriate actions to clear stop-over report and follow escalation process when neededProactively working with the relevant Sales Divisions to provide Key Customer support and excellent Customer Relationship Account ManagementComplete weekly/ monthly audit when requiredEffectively analyse process workflows and proactively engage in process improvements when neededProvide Excellent Customer ServiceWorking to Team and Individual TargetsEffectively communicate with Team Leaders and provide support to the Team Leader Group when neededRequirements:Proven track record of credit control experience gained from fast paced environment – preferably Finance Shared Service CentreOffice IT literate, preferably with intermediate MS Excel skillsSage or other ERP system’s knowledgeUnderstanding of Credit Control PracticesConfident of communicating by Telephone or emailMeticulous approach and attention to detailExcellent attention to detailPositive ‘Can-Do’ AttitudeFluent in English, verbal and writtenWhat's in it for me?Career DevelopmentAccess bespoke development programmes that have been designed and developed by our in-house L&D team.Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.Enhanced Leave25 days annual leave plus bank holidays.Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!Enhanced maternity and paternity pay, depending on length of service.Up to 10 days compassionate leave.Buy back up to 3 days each year.Unlock 2 days volunteer leave after 12-months.Wellbeing SupportAccess face-to-face and virtual appointments with our in-house GP.Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.State-of-the-art on-site gym.Access to our on-site physio.Other PerksSave up to 12% on the cost of personal tech through our salary sacrifice scheme.Subsidised bus pass from Manchester City Centre to our ICON office.Up to 50% staff discount on THG brands.On-site staff shop.Know someone who would be perfect for THG? Refer them and get up to 1000 when they pass their probation.Anniversary gifts when you hit 5 and 10 years of service.THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

Location: Edinburgh, UK; Glasgow City, Glasgow, UK; Manchester, UK; Worthing, UKSalary: 45,544 - 49,523 per yearEmployment: FlexibleCategory: ManagementPosted: 2026-07-31Valid to: 2026-08-14Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.HMRC is one of the UK's largest government organisations, delivering critical services that support millions of customers and businesses. Our digital services and technology platforms enable the effective collection of revenues that fund public services across the UK.As a Service Manager, you will play a key role in ensuring that digital services remain secure, resilient, user-focused and aligned to business objectives. You will work across multidisciplinary teams and suppliers to support and improve live services, helping ensure they meet customer needs and performance expectationsJob descriptionThis is an exciting opportunity to join HMRC CDIO Business Tax as a Service Manager, responsible for the live operation, performance, and continuous improvement of digital services.Working in a multi-disciplinary environment, you will collaborate with Product Managers, Delivery Managers, architects and operational colleagues to ensure services are stable, compliant and delivering value.You will contribute to the effective running of services across the lifecycle, supporting governance, managing risk, and embedding continuous improvement based on user insight and data. Key Responsibilities:Manage and maintain live service performance, including monitoring KPIs and SLAs.Manage incidents, problems, and risks, ensuring timely resolution and mitigation.Support service governance and assurance processes.Collaborate with product, delivery and technical teams to maintain service quality.Engage with stakeholders to ensure alignment with business and policy outcomes.Drive continuous improvement using service data and user feedback.Support release and change management, minimising service disruption.Contribute to service lifecycle decisions, including readiness and transition.Person specificationProven experience in managing or supporting live digital or IT services, including handling incidents, risks, and service issues, with familiarity in service management frameworks such as ITIL.Strong stakeholder engagement and communication abilities, with experience collaborating in multidisciplinary teams.Skilled in leveraging data and metrics to drive improvements in service performance.Essential CriteriaApplicants must demonstrate:Demonstrated experience in supporting or managing live operational, business, or digital services, including monitoring performance and reporting on service metrics.Proven ability to identify, track, and manage risks, issues, and actions, while driving service improvements and operational efficiencies.Strong stakeholder engagement and communication skills, alongside collaborative working across multiple teams.Skilled in prioritising tasks and consistently delivering outcomes within fast-paced environments. Desirable CriteriaIt would be beneficial if you have:Experience in government or regulated sectors, with knowledge of service standards and the service lifecycle.Proven ability in continuous improvement and service optimisation, including familiarity with Agile, DevOps, and ITIL4 practices.Understanding of modern service management methodologies and approaches within regulated environments.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.BehavioursWe'll assess you against these behaviours during the selection process:Changing and ImprovingCommunicating and InfluencingMaking Effective DecisionsManaging a Quality ServiceBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history, qualifications and previous skills and experiences.. We would like to see your title and employment/study details and dates included. Feel free to provide success after each role section you list, showing us what you achieved in this role. Please keep it recent and to be relevant to the Responsibilities and Person Specification part of this advert.Please keep this experience to no more than 500 wordsA 500-word personal statement. Your personal statement should show how you meet the person specification and essential criteria.Separate 250 word statements for the following behaviours:-Changing and ImprovingCommunicating and InfluencingMaking Effective DecisionsManaging a Quality Service Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.Further details around what this will entail are listed on the application form.SiftIn the event of a large number of applications being received, an initial sift may be held on the CV.At full sift all behaviour statements, your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, you will be assessed on Experience and Behaviours.Interviews will take place via video link.Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account. Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Merit ListAfter interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkers:This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UKFeedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Adekunle AdeniyiEmail : adekunle.adeniyi@hmrc.gov.ukRecruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Location: 19 Holliday St, Birmingham B1 1HH, UK; 3 Glass Wharf, Bristol BS2 0EL, UK; 6 Central Square, Cardiff CF10 1EP, UK; 1 Sibbald Walk, Edinburgh EH8 8FT, UK; Atlantic Sq, Glasgow G2, UK; Wellington Pl, Leeds LS1, UK; Water St, Liverpool, UK; New Bailey St, Salford M3 5AX, UK; London Borough of Newham, UK; Central, Overdale, Telford, UK; Teville Gate House, Teville Rd, Worthing BN11 1TY, UK; Reading, UK; United KingdomSalary: 45,544 - 55,157 per yearEmployment: FlexibleCategory: ProcurementPosted: 2026-08-02Valid to: 2026-08-15Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.HMRC is transforming the UK’s tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work — allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC’s wider customs strategy and policies. We design, manage and maintain a wide range of other IT services and systems that support customs and international trade activities and beyond. Our teams are made up of specialists in delivery, business analysis, engineering, and live service support. We collaborate closely with stakeholders across HMRC to ensure our IT systems meet their needsJob descriptionAs a Supplier Manager within CDIO Borders and Trade, you will manage a portfolio of supplier contracts, ensuring strong performance, value for money and delivery against agreed outcomes. You will oversee key aspects of supplier management including relationships, risks and issues, budgets, and continuous improvement, aligned to HMRC standards and ways of working. Working with a wide range of stakeholders across Commercial, Finance, Security and Programme teams, you will support the effective delivery of critical services across Borders and Trade. You will also play a key role in ensuring compliance with security and onboarding/offboarding requirements, maintaining a clear understanding of contractual obligations and supporting improvements to processes and ways of working. This is a fast-paced and collaborative environment where you will be expected to build strong relationships, resolve challenges and contribute to a high-performing Supplier Management community. Do you have a strong background in Supplier Management, with experience in managing strategic suppliers within a large and complex organisation? If so, we have an exciting opportunity for a Supplier Manager to join HMRC’s Chief Digital & Information Office (CDIO), supporting some of the most ambitious change programmes in government. We offer a unique opportunity to work with cutting-edge technologies, influence large-scale digital programmes, and make a meaningful, lasting impact on millions of people and businesses across the UK.For further information please sign up for our Webinar on the 11th August starting at 2:30pm. Please register here Supplier Manager - Information Session – Fill in formPerson specificationWe’re looking for a proactive and collaborative Supplier Manager who enjoys working in a fast-paced environment and building strong, effective relationships across a wide range of stakeholders. You will be confident engaging with colleagues at all levels and able to influence, challenge and support others to achieve the right outcomes. You’ll bring a curious and improvement-focused mindset, with the confidence to question existing ways of working and help drive positive change. You will have experience managing supplier or commercial relationships, with a good understanding of performance, risk and contract management. Strong organisational skills, attention to detail, and the ability to balance multiple priorities are essential. Above all, you will be a team player who is adaptable, open to change and committed to delivering high-quality outcomes as part of a professional and supportive Supplier Management community. Responsibilities: Manage strategic supplier relationships and ensure delivery against contractual obligations, including day-to-day service delivery management.Lead supplier performance reviews, including monitoring and managing operational performance service improvement plans, and issue resolution.Understand and interpret KPIs, SLAs and critical metrics to effectively measure supplier performance and drive operational improvements.Support contract governance, including reporting, business continuity planning, risk management, and compliance.Collaborate with internal stakeholders across commercial, finance, and delivery teams to support effective service delivery and contract outcomes.Contribute to contract renewals, variations, and re-procurements in line with internal governance requirements and public procurement regulations.Drive innovation and continuous improvement through supplier engagement and identify opportunities to enhance operational performance.Support budget management activities, including purchase orders and invoice approvals, working closely with Finance.Support mobilisation and transition of new or changing supplier arrangements.Essential CriteriaRecent experience in managing multiple suppliers in a large, complex organisation.Strong understanding of contract management principles and supplier performance frameworks.Ability to analyse performance data and drive service improvements.Excellent stakeholder engagement, relationship building and communication skills.Knowledge and experience of engaging suppliers via Statements of Work (SoWs), including defining deliverables, milestones, and performance measures.A solution-focused mindset, with the ability to identify issues, challenge existing ways of working and implement improvements. Understanding of contract management principles and supplier performance frameworks, including KPIs, SLAs and risk/issue management.Desirable CriteriaPractitioner level in Contract Management & Capability Programme (CMCP).Experience working in Agile or IT environments.Office ClosuresIf your location preference is for the following site, it’s important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)This site is:Telford Plaza, Telford - moving to Parkside Court, Telford.You will be given more information about what this means at the job offer stage.Leeds LocationMoves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.BenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsHow to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles. The word limit for each role is 100 words. You should outline the key responsibilities and any significant achievements. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience from your career reflect the Essential Criteria of the role. Please use specific instances of achievement from your career to detail suitability and alignment. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.Please note: Applications exceeding the prescribed word count will only have the prescribed word count assessed. To ensure your application is considered in full, it is in your best interest to adhere strictly to the word count guideline. Further details around what this will entail are listed on the application form.SiftIn the event of a large number of applications being received, an initial sift may be held on your CV.At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, your Experience will be assessed, you will be asked Experience-based questions to explore in detail what you are capable of.Interviews will take place via video link. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online servicesReserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkersThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Paul MasonEmail : paul.mason1@hmrc.gov.ukTelephone : 03000 590614Recruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Location: Salford, UK; Stanley St, Preston PR1 4AT, UK; Suffolk, UKSalary: 45,544 - 49,523 per yearEmployment: Full timeCategory: FacilitiesPosted: 2026-07-29Valid to: 2026-08-17Employer: HM Revenue and CustomsJob summaryExplore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK's largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC.Key Role within Estates Operating Model. This post is central to the Estates operating model, overseeing Total Facilities Management Services and ensuring all buildings remain safe, secure, compliant, and operational at all times. The role is vital in maintaining an excellent customer experience throughout the estate.Deputy to the G7 Head of Estates (HOE). Acts as deputy to the G7 HOE, taking on safeguarding and upholding operational standards as required.- Health and Safety . Ensure safety, security and compliance of all buildings by meeting fire and health and safety standards, creating safe environments for staff and visitors.- Incident Control and Business Continuity. Monitor business continuity, assist in leading the Command and Control Team during BCP incidents, ensuring effective responses.- Supplier Relationship Management. Lead supplier relationship management to ensure services meet contract standards and promote customer-focused improvements.- Contractor Delivery. Oversee contractor delivery across the region, manage NGFM and PFI contract performance, and drive continuous improvement for a diverse property portfolio.- Team Leadership. Lead and support your team, encouraging collaboration with Workplace Operations and the wider Estates function.- Communications. Maintain clear and consistent communication with customers and stakeholders to ensure transparency and engagement.- Stakeholder Engagement. Act as Estates lead for HMRC business units and Government Departments, ensuring effective delivery of Estates services in line with departmental needs.Job descriptionThe post holder is responsible for delivering customer-focused accommodation services and ensuring safeguards in key areas, including: - Incident and Business Continuity Planning: Provide the G7 Head of Estates (HOE) with assurance on Health and Safety, Incident Planning, and Business Continuity. Manage a small team of experts, ensure Business Continuity Plans are tested and followed, and act as interim Command and Control Team Leader during incidents until the HOE is available.- Fire Safety Plans: Ensure comprehensive fire safety plans meet all departmental and legal standards.- Customer Service: Maintain a strong presence to deliver excellent service and communication. Act as Estates SPOC for HMRC and stakeholders, managing feedback and complaints.- Customer Engagement: Monitor and address customer concerns, engage with high-profile customers, support colleagues, and facilitate migration to new sites.- Property Strategy: Help deliver objectives in line with the HMRC Property Strategy.- Collaboration: Work with others to integrate local customer services, supporting functions such as security, utilities, and IT.- Service Providers and Landlords: Liaise with TFM suppliers and landlords, ensure integrated services, resolve issues, and support mobilisation/demobilisation of providers.- Risk and Management Information: Collate information for estate management, identify risks, and escalate unresolved issues.- Committees: Sit on Regional Health and Safety and Building House Committees, supporting the HOE.- H&S Risk Management: Support risk management and escalate unresolved building issues.- Building Security: Support daily security matters with the Regional Security Manager and respond to threat changes or industrial action.Person specificationTo be successful in this position the post holder must be able to demonstrate significant recent experience of; - Senior Facilities Management Experience. The successful candidate will have a minimum of two years’ recent experience in a senior facilities management or contract management role. This experience should demonstrate responsibility for overseeing key aspects of facilities operations and contract delivery at a site level.- Property and Facilities Management Expertise. The role requires a property professional with a proven track record in delivering Total Facilities Management services. This includes demonstrable experience in health and safety management, building operations, and business continuity planning within a complex environment.- Stakeholder Engagement. Applicants must clearly demonstrate strong facilities management skills, particularly in meeting customer requirements and effectively managing relationships with service providers. The ability to balance customer needs with operational delivery is essential.- Contract and Supplier Management. Significant experience in contract and supplier management is necessary. Candidates must show evidence of successful stakeholder engagement, strong customer relationship management, and a commitment to delivering excellent customer service throughout their work.- Performance Management and Compliance. An understanding of key performance indicators (KPIs) and service level agreements (SLAs) within facilities management contracts is essential. The candidate should be able to demonstrate assurance and monitoring of contractual performance through these metrics.- Statutory Compliance. Strong working knowledge of statutory compliance, especially in relation to SFG20 schedules, is required. The post holder must ensure that all facilities management activities adhere to relevant statutory obligations and industry best practice.Working PatternDue to operational needs, these posts are full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We cannot guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office ClosuresIf your location preference is for the following site, it’s important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)This site is:Trinity Bridge House, Salford - moving to an alternative office in Manchester/ SalfordYou will be given more information about what this means at the job offer stage.QualificationsHolds or Actively Working Towards within 24 months of starting in the role/appointment:- Asbestos Awareness- BSRIA Fire Safety Management- CDM 2015 Regulations Awareness- Emergency Response Procedures- IOSH Managing Safely Certificate- L3 Award Passive Fire Protection- L3 Certificate in Fire Risk Assessment- Legionella Control & Management- Legionella AwarenessIf the individual doesn't hold the above qualifications HMRC will fund the qualifications as part of mandatory training/qualifications within 24 months of starting in the role/appointment. Desirable:- NEBOSH General Certificate- NEBOSH Construction Certificate- Contract Management FoundationDesirable qualifications will be funded on a need’s bases, subject to department funding.MembershipsEssential to Develop to:Holds or Actively Working Towards IWFM Member Certification (Manager to Senior) L4/5, Member IWFM (MIWFM) within 24 months of starting in the role/appointment.BehavioursWe'll assess you against these behaviours during the selection process:Making Effective DecisionsWorking TogetherDelivering at PaceTechnical skillsWe'll assess you against these technical skills during the selection process:You will be asked technical questions based on the Government Property Profession Career Framework. Please see the link in the Interview section for more details regarding this framework.BenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences. Your CV should cover up to your last 3 roles, detailing your responsibilities and key achievements (max 100 words per role).A 1000-word Personal Statement. Your Personal Statement should clearly demonstrate how your skills and experience meet the person specification.Further details around what this will entail are listed on the application form.SiftAt full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, your behaviours and strengths will be assessed, in order to determine your suitability for the role, as well as explore what you enjoy, and what motivates you.You will also be asked technical questions based on the Government Property Profession Career Framework. Please see this link for more details regarding this framework.This is an example of a strengths-based question“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place face to face at Three New Bailey, New Bailey Street, Salford, Greater Manchester, M3 5FS. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Additional Security InformationPlease note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkers:Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Andrew ScottEmail : andrew.scott1@hmrc.gov.ukTelephone : 03000 575 496Recruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Location: Manchester, UK, Hybrid Working Option \n Job Type: Permanent Employment, Full Time \n Reporting Line: Head of Product Management, UK \n Languages Required: English \n \n ABOUT MIDEA GROUP \n Midea Group is a publicly listed Global Fortune 500 company and is the world’s leading manufacturer of home appliances. Committed to bringing innovation to life, Midea Group goes beyond smart home appliances and comprises business pillars like HVAC and Building Technologies, Robotics and Automation, Electro-Mechanical and Digital Innovation. Being ranked #246 in the 2025 Global Fortune 500 List, Midea is proud of its 190,000+ employees and presence in 200+ countries, including several subsidiaries in the European market. \n \n\n • 64.3 Billion USD Total Revenue in 2025\n, • 5.4 Billion USD Net Profit in 2024\n, • Global Fortune 500 #246 in 2025\n, • Forbes 2025 GLOBAL 2000 #184\n\n \n ABOUT MIDEA EUROPE \n Midea's commitment to Europe goes beyond expanding its market reach. It’s also building a sustainable and innovative presence in the Europe market through localized operations, technological advancements, and an emphasis on energy-efficient solutions. CLICK VIDEOS HERE and some key M&A activities in the region (e.g. Teka, KUKA and ARBONIA climate). \n \n ABOUT MIDEA UK \n\n • MIDEA UK is a subsidiary of Midea Group, registered at UK Office Location: Ground Floor, 12 Blackfriars Street, Manchester, M3 5BQ UK.\n, • We deliver leading MDA and SDA consumer electronics alongside comprehensive HVAC solutions.\n\n \n POSITION OVERVIEW \n In this exciting Product Manager – SDA role at Midea UK, you’ll take full ownership of the small domestic appliances’ portfolio, leading key categories sourced from Midea Group’s global manufacturing network. This includes microwaves alongside the floorcare range, with scope to expand into additional categories as the business grows. You will define and deliver innovative product strategies that position Midea for sustained success in the UK market. Working cross-functionally, you’ll drive alignment across the business to support brand growth, while collaborating closely with global factories to shape a competitive and commercially optimized product roadmap. With guidance from the Head of Product Management, you’ll be responsible for setting clear short-, mid-, and long-term plans that unlock growth and elevate performance across your categories. \n \n Key relationships: External customers/retailers, Sales, Logistics, Finance, Service & Aftersales, External Agencies, Factories/Product divisions. \n \n KEY RESPONSIBILITIES \n\n • Take ownership of the microwave and floorcare product roadmaps across multiple categories to define Midea UKs future success over the next 1, 3 and 5 years.\n, • Develop and implement the sub-category line ups to meet the needs of the local market to achieve growth targets.\n, • Manage the product lifecycle from ideation to launch including pricing (GM% and mix), positioning, promotion as well as feedback on product development.\n, • Work closely with MUK’s logistics and finance departments to ensure up to date and accurate costs are captured in the product teams commercial calculations.\n, • Negotiate on product costs with Midea Groups factories to ensure MUK financial targets are met and in-line with our product strategy.\n, • Use internal and external data to inform and drive strategic product decision making.\n, • Work with the regional product managers to ensure product KPIs are proactively managed, such as SKU productivity and strategic category sales.\n, • Collaborate with MUK sales team to implement the product strategy in conjunction with MUKs channelisation strategy, providing support when necessary, sharing knowledge and assisting with the presentation of product and market information.\n, • Support MUKs marketing function, along with Midea Groups product division marketing departments to ensure marketing content is created in line with UK requirements.\n, • Maintain a strong understanding of the competitive landscape for your designated product groups.\n, • Leverage and build a strong knowledge base of competitors and their activities.\n, • Identify new opportunities within the customer base and formulate clear strategies to help grow Midea share within each account.\n, • Using their knowledge of the market, work with the sales-team to create and develop new business streams.\n, • Be the expert and champion for their categories building credibility with internal and external partners.\n, • Broaden business opportunities by investigating and developing, as appropriate, all options for products to bring to market.\n, • Consider and implement initiatives in conjunction with business planning to ensure budgeted gross sales and net profit is delivered for each category.\n, • Provide effective and timely reports of product performance and analysis, to help the steer product strategy and performance.\n, • Keep abreast of developments in the industry (technology and otherwise) and identify potential new business opportunities.\n, • Managing the process of constant product improvement, enhancing the user experience.\n\n \n KEY QUALIFICATIONS \n\n • Experience in consumer electronics product management (preferably SDA/Floorcare) within the UK market.\n, • Experience of working with OEM/OBM manufacturers.\n, • Strong commercial knowledge, comfortable analysing and working with complex data (sales data, margins, pricing etc).\n, • Proven track record of product and promotional category management.\n, • Ability to understand key drivers of category P&L.\n, • Experience of working with international Factories and a larger matrix organisation, as well as external partners & agencies.\n, • Track record in achieving budgets/business plans and demonstrating good business and strong financial acumen.\n, • Relationship builder, able to win the trust and respect of all internal and external customers. Ability to develop existing and new relationships.\n, • Strong presentation and communication skills, both verbal and written.\n, • A excellent standard of PC literacy (Microsoft Office including proficient use of excel)\n, • A critical thinker and problem solver.\n\n \n WHAT WE OFFER \n\n • UK is a strategic pillar of Midea’s global expansion, offering exceptional professional growth opportunities.\n, • An international, goal-oriented, and collaborative work environment.\n, • Robust training and career development programs.\n, • Competitive, country-specific employee benefits tailored to local markets.\n\n \n Midea Group is an Equal Opportunity Employer where diversity & inclusion matters. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. \n

Boden Group are recruiting a Regional Facilities Manager on behalf of a leading service provider, supporting a prestigious FTSE 100 law firm account across a key UK and Ireland regional portfolio. \n \n This is a high-profile opportunity for a confident, service-led FM professional who can lead teams, drive standards and support the delivery of a premium workplace experience across multiple corporate sites. \n \n It would certainly suit someone from a customer service/hospitality background with FM experience. \n \n The role \n You will: \n\n • Lead regional FM delivery across Manchester, Leeds, Edinburgh, Glasgow and Dublin\n, • Manage and support five Facilities Managers across the portfolio\n, • Act as a senior regional lead and key support to the Account Director\n, • Oversee hard and soft services across a TFM contract\n, • Drive statutory compliance, audit readiness, PPM performance and risk management\n, • Use MI, KPIs and service data to improve operational performance\n, • Build strong relationships with the client, suppliers, contractors and internal teams\n, • Support a positive workplace experience, including guest services and workplace events\n, • Promote a strong culture around health, safety, service quality and team engagement\n\n \n What we are looking for \n You will bring: \n\n • Strong Facilities Management experience, ideally across a regional or multi-site portfolio\n, • Good all-round TFM knowledge, including hard and soft services\n, • Proven experience managing hard services compliance across multiple sites\n, • Strong leadership skills, with the ability to influence, coach and support FM teams\n, • A customer-focused, workplace experience mindset\n, • Commercial awareness, including budget, supplier and contractor management\n, • IOSH Managing Safely or a higher health and safety qualification\n, • Strong communication skills and the confidence to manage senior stakeholders\n\n \n Desirable experience \n\n • Corporate, professional services, legal or premium workplace environment\n, • CAFM experience, ideally Concept Evolution or similar\n, • Engineering and cleaning service knowledge\n, • P&L or large-budget management experience\n\n \n Why apply? \n\n • Join a major service provider on a prestigious law firm account\n, • Take ownership of a visible regional FM portfolio\n, • Operate as a senior support to the account leadership team\n, • Work across high-quality corporate environments\n, • Play a key role in service improvement, compliance and workplace experience\n\n \n Package: £55,000 to £65,000, Monday to Friday working hours and fully expensable travel across the regional portfolio.

HR Advisor – 6 months FTC, possibility of going perm \n Manchester - onsite \n £40-45k+ Excellent Benefits \n \n Are you an experienced HR Advisor with a background in manufacturing? Do you enjoy working in a fast-paced, hands-on environment where no two days are the same? \n \n Medlock Partners are partnering with a well-established global manufacturing business that is looking to appoint an experienced HR Advisor to join its growing HR team. This is an excellent opportunity for a proactive HR professional who enjoys building strong relationships, supporting managers and delivering a first-class HR service across the employee lifecycle. \n \n The Role \n Reporting to the HR Business Partner, you'll provide generalist HR support across a busy manufacturing site, working closely with managers and employees to deliver practical HR solutions while ensuring compliance with employment legislation and company policies. \n This is a varied role offering exposure to all aspects of HR, including employee relations, HR administration, manager coaching and continuous improvement projects. \n \n Key Responsibilities \n\n • Provide HR support across the full employee lifecycle, including onboarding, contractual changes and leavers.\n, • Maintain accurate HR records and employee data using the HR system.\n, • Produce HR reports and prepare contracts, letters and other documentation.\n, • Act as the first point of contact for HR and employee relations queries.\n, • Manage first-line employee relations cases, including absence management, disciplinary, grievance, capability and conduct matters.\n, • Coach and support managers on HR policies, procedures and best practice.\n, • Coordinate probation reviews and ensure all documentation is completed accurately and on time.\n, • Support HR projects and process improvement initiatives.\n, • Ensure HR practices remain compliant with UK employment legislation.\n\n \n About You \n To be successful in this role, you'll have: \n\n • Previous experience working as a HR Advisor within a manufacturing environment (essential).\n, • CIPD Level 3 or Level 5 qualification, or currently working towards it.\n, • Strong generalist HR experience across the employee lifecycle.\n, • Experience managing first-line employee relations cases.\n, • A good understanding of UK employment law.\n, • Experience using HR systems and Microsoft Office.\n, • Excellent communication and relationship-building skills.\n, • Strong organisational skills with the ability to manage multiple priorities.\n, • A proactive, approachable and customer-focused attitude.\n\n \n What's on Offer? \n\n • Opportunity to join a successful, global manufacturing organisation.\n, • A varied and hands-on generalist HR role.\n, • Supportive and collaborative working environment.\n, • The chance to develop your HR career within an established business.\n, • Competitive salary and benefits package.\n\n \n If you're an experienced HR Advisor looking for your next challenge within manufacturing and want to join a business where you can make a real impact, we'd love to hear from you. \n To find out more or apply, please get in touch today with Evette van Est. \n \n \n Medlock Partners are a professional services recruitment specialist operating across the North West of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion. \n

The Company: \n Found is the exclusive in-house operator of market leading UK developer FEC… so you just know it’s gotta’ be good right? \n \n And we are on a mission… to be the no.1, experience led, brand-centric 360 lifestyle operator in the UK. Not just for a ‘time in life’, but for a lifetime. If you aren’t up for that, no problem, but now is the time to stop reading. \n \n Still with us? Great. Let’s get into it. \n \n The Role: \n We are looking for someone who embodies our brand values, wants to get stuck in, and help make the magic happen. \n We are searching for an experienced Building Services Operative to join our growing team. If you love being hands on and keeping things looking top-notch, this role is for you. \n \n So what’s the gig? \n \n The remit of the Building Services Operative will include the following, but as a business we are about mucking in, pushing forward and making great things happen, although this list of responsibilities should give you a great idea of the opportunity. \n \n\n • Get hands-on with tasks using both hand and power tools, whether it’s cleaning, painting, or replacing light bulbs, you’ll help keep the building looking its best.\n, • ·Take care of minor repairs across the property, from fixing doors to furniture, you will take a proactive approach to keeping things in top shape.\n, • You’ll have a sharp eye for detail, reporting any health and safety concerns like icy pathways, loose balcony furniture, or fire risks. If you see it, you sort it.\n, • It’s not always glamorous, be ready to manage waste bins, jet-wash common areas, clear blockages in bin chutes, and keep the bin store clean and tidy.\n, • Conduct regular building inspections including weekly, monthly, quarterly, and annually checks, as directed by the Resident Experience Manager.\n, • Support health and safety standards by carrying out inspections and producing clear, detailed reports.\n, • Work closely with residents, visitors, contractors, and local authorities to help the building run smoothly day to day.\n, • Take part in team briefings and toolbox talks to stay informed, up-to-date, and safe.\n, • You’ll need to be organised and tech-savvy to manage our digital reporting systems but don’t worry, full training and support will be provided.\n, • Responsibility is key: whether it’s wearing PPE, following risk assessments, or sticking to Founds policies and procedures, your focus will be on keeping yourself, your team, and our residents safe.\n\n \n Personal Specifications: \n We need someone who has passion and experience in delivering exceptional customer service for a range of customers above all else, ideally within the residential sector. \n Having the experience is important - but being the right fit is crucial, bring your personality, but hold the ego, these are the traits we wanna’ see in you. \n \n\n • You communicate clearly and professionally.\n, • Self-motivated with a sharp eye for detail.\n, • Comfortable working outdoors, come rain or shine.\n, • Tech-savvy with tablets and MS Office, and you’re a report-writing whiz.\n, • Physically able to move loads (you’ll have specialist equipment to help)\n, • Well versed in Health and Safety.\n, • Great with customers\n, • You’re someone who shows up on time and sticks to the schedule. While some flexibility is needed, including occasional weekend shifts, we believe in fairness and work-life balance. You'll always receive your rota well in advance so you can plan ahead.\n\n \n As much as we want you to love working with us, we don’t expect you to do it for nothing, here is what’s in it for you. \n \n\n • Competitive salary\n, • 25 days annual leave\n, • Pension Scheme\n, • Family friendly policies\n, • Gym membership discounts, cycle2work, health cash plans and more\n\n \n Equal Opportunities \n It is the Company's policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. Furthermore, the Company will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds.

General Manager | High Volume Restaurant | Manchester | Up to £45,000 + Bonus \n Salary: Up to £45,000 + Performance Bonus \n \n Are you an experienced General Manager who thrives in a fast paced, high energy hospitality environment? We're working with one of the UK's most recognised premium burger brands, looking for an exceptional leader to take ownership of a high-volume restaurant in Manchester. \n This is an opportunity to join a business that invests heavily in its people, promotes from within and genuinely empowers its General Managers to run their restaurant like their own business. \n You'll be an experienced General Manager with a proven background in high volume hospitality or quick service restaurants. \n \n Your responsibilities as a General Manager will include: \n • Leading, coaching and developing a large management and restaurant team. \n • Creating a culture focused on people, quality and operational excellence. \n • Delivering outstanding customer experiences every day. \n • Driving sales, profitability and labour performance through strong commercial decision making. \n • Managing all financial controls, stock, food safety and compliance. \n • Recruiting, developing and retaining top talent, building a strong succession pipeline. \n • Working closely with your Area Manager to deliver business objectives and long term growth. \n \n What's On Offer \n • Salary up to £45,000 \n • Performance related bonus \n • Excellent training and structured career development \n • Clear progression opportunities within a growing national brand \n • A supportive and people focused culture \n • Staff perks and additional company benefits \n \n If you're looking for your next General Manager opportunity with a fast-growing branded hospitality business that values leadership, people development and operational excellence, we'd love to hear from you. \n

⭐BUILDING MANAGER \n 💎MANCHESTER \n 💸Upto £43,000k \n \n Are you an experienced Building Manager looking to take ownership of a prestigious multi-tenanted commercial office building in Manchester? \n \n We are seeking a proactive and customer-focused Building Manager to oversee the day-to-day operational management of a high-quality office asset, ensuring the highest standards of service delivery, compliance and tenant satisfaction. \n \n THE ROLE... \n \n Reporting into the Senior Property Manager, you will be responsible for the smooth operation of the building, managing contractors, maintaining statutory compliance and delivering an exceptional experience for occupiers. \n \n YOUR KEY RESPONSIBILITIES... \n \n\n • Day-to-day management of a multi-tenanted commercial office building.\n, • Managing all hard and soft service contracts, ensuring high standards of performance and value for money.\n, • Service charge budget management, including monitoring expenditure, forecasting and financial reporting.\n, • Ensuring full statutory compliance across all areas including health & safety, fire safety and building maintenance.\n, • Managing planned preventative maintenance (PPM) programmes and reactive works.\n, • Conducting regular contractor audits and performance reviews.\n, • Building strong relationships with tenants, clients and service partners.\n, • Supporting health & safety initiatives, risk assessments and compliance documentation.\n, • Identifying opportunities to improve building performance, sustainability and occupier experience.\n\n \n ABOUT YOU... \n \n\n • Previous experience managing a multi-tenanted commercial office building.\n, • Strong contract management experience across hard and soft services.\n, • Experience managing service charge budgets.\n, • Excellent knowledge of statutory compliance and health & safety legislation.\n, • IOSH qualification (essential).\n, • NEBOSH qualification (desirable).\n, • Previous experience working for a managing agent (desirable).\n, • Excellent communication and stakeholder management skills.\n, • A proactive, organised and customer-focused approach.\n\n \n WHAT'S ON OFFER... \n \n\n • Opportunity to manage a prestigious commercial office building in Manchester.\n, • Join a well-established and highly regarded managing agent.\n, • Excellent career development opportunities.\n, • Competitive salary and benefits package.\n, • Work within a collaborative and professional property management team.\n\n \n On-site - Monday - Friday standard working hours. \n \n If you're an experienced Building Manager looking to join a leading property management business and further your career within commercial real estate, we'd love to hear from you. \n \n Please apply to sally.ridgway@foundationrecruitment.com

Vacancy: Bid Writer \n Location: Greater Manchester \n Business area: Bethell Construction \n Positions: 1 \n \n Job Overview: \n Coordination of case study evidence, through liaison with operational management, ensuring a strong awareness and knowledge of the “Bethell story” underpinning a structured approach to planning, drafting, writing, and coordinating responses to bids and technical briefs set by clients and prospective clients. Develop ideas shared by the bid team into work-winning tender proposals that differentiate Bethell above our competitors. \n \n Principal Accountabilities \n \n SAFETY \n\n • Employ safe working practices at all times and maintain a positive safety image\n, • Positively portray Bethell’s excellent health and safety record in all tender bid\n, • Visually promote the safety culture of the organisation highlighting key performance metrics across the HSQE aspects of the business\n\n \n CUSTOMER \n\n • The ability to grasp a good understanding / technical knowledge with the assistance of the business to meet and deliver the Client’s requirements for each tender bid\n, • • Assess and differentiate the associated points structure within any tender quality assessment, targeting maximum potential marks based on the response assessment criteria\n, • • Demonstrate an approachable demeanour and always present a professional attitude towards the Client\n, • • Ensure that we can demonstrate that we not only meet our Client’s expectations, but also exceed them whilst engaging with a wider stakeholder demographic, supporting Social Value initiatives\n, • Communicate with the client to question ambiguity and seeking clarification to underpin accurate and achievable quality / technical commitment within tender submissions\n\n \n PEOPLE \n\n • Working closely with the wider Estimating team whilst developing relevant answer material and agile storyboarding that clearly answer a brief’s requirements and portray the Company appropriately, embedding the organisation’s values across all responses\n, • Building internal and external relationships with individuals in order to create high quality bids that best represent the Company culture and manner of operation across our core discipline\n, • Presenting information in a meaningful, structured, accurate and understandable way to both internal and external stakeholders\n, • Working relentlessly to acquire relevant information from personnel within the business to support bid proposals, indexing case study material, holding an accurate library of evidence that will support tender submissions across a wide client spectrum\n\n INTEGRITY \n\n • Ensuring all written documentation relating to bids and tenders is of high quality and accuracy\n, • Timely planning, management and completion of allocated selection questionnaires and tender submissions through the various stages of procurement processes\n, • Maintain a professional approach positively reflecting the company image at all times\n, • Strong conviction to work as necessary to meet deadlines whilst maintaining the highest standards of bid content and presentation\n, • Undertake all other duties as deemed appropriate and assigned by your line manager\n\n SUSTAINABLE \n\n • Research publicly available information on our clients’ policies and compile bid responses that mirror our Clients’ approach to Sustainability issues\n, • Promote imaginative ways to demonstrate our approach to recycling and re-use of materials whenever suitable opportunities arise\n, • Promote the Company as a champion of Environmental matters with underpinning knowledge of sustainable practices operated across the organisation\n, • Promote and elaborate on the Company’s approach to Corporate Responsibilities and Social Value\n, • Supporting innovative thinking with value added planning approach whilst documenting operational activities\n\n EXCELLENCE \n\n • Critical attention to detail, proof-reading and editing documents to eliminate errors, controlling the associated review process for tender adjudication\n, • Propose imaginative and eye-catching proposals to promote the Bethell brand and differentiate from our competitors, graphic design proposals etc.\n, • Reviewing and evaluating each unsuccessful bid to share constructive feedback and lessons learned with colleagues transposing into appropriate action plan for continuous improvement\n, • Secure prestige work with key Clients through successful bids won with score margins attributable to innovative bid writing\n\n \n Skills and Knowledge \n \n • Excellent and confident communication skills, both verbal and written \n • Ability to interrogate effectively to gain detail from operational leads \n • Excellent attention to detail with solid editing and proofing ability \n • Good knowledge of the construction industry \n • Researching expertise \n • High level of proficiency in all Microsoft Office - Word/Excel/Outlook/Teams/Visio \n • Basic knowledge of Microsoft Project would be an advantage \n • Ability to interpret information from Tender drawings, schedules, documents \n • Ability to persuade others using logic and reason \n • Strong analytical skill, being able to read between the lines \n • Excellent organisational skills \n • Client focussed with regular dialogue and interaction – internal and external \n • Understanding the importance of Company image and promoting the Bethell brand \n \n Qualifications and Experience: \n \n • Bachelor degree or Diploma in a subject with emphasis on written works in English language \n • Preferably 2 years’ experience of working as part of a team to develop bids for large contracts or the proven ability to demonstrate effective bid writing skills \n • Previous experience in the construction industry would be an advantage \n • Desirable experience of written technical submission within a contracting environment \n • Full clean driving licence \n \n Personal Qualities: \n \n • Positive commitment to safety \n • The ability to multitask and prioritise workload and work well under increasing pressure \n • Flexibility of approach \n • Problem solver - considers a range of options and their effects \n • Commitment to business success \n • An approach to work that is deadline driven with effective time management skills \n • Team player \n • Achievement driven, motivated by results \n • Strong commitment to customer service excellence \n • Well-presented appearance \n • Conscientious, trustworthy, open and reliable \n • Committed to continuous improvement and innovation \n \n Benefits: \n • Company pension \n • Employee discount \n • Free parking \n • Health & wellbeing programme \n • Life insurance \n • On-site parking \n • Referral programme