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Our Technical Support Consultants are knowledgeable and customer-focused colleagues working in a 2nd line support team. Be a Subject Matter Expert and attend walk throughs of Technical Specification / QA handover. Previous technical support experience.

WHAT'S THE ROLE? As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability. WHO I...

WHAT'S THE ROLE? As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability. WHO I...

WHAT'S THE ROLE? As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability. WHO I...

Head of Customer Success / Director of Customer Experience. Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prior...

Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. Lead and support the Customer Support team, ensuring high-quality service delivery. Job Title: Customer Support Team Lead.

Our award-winning customer support team do not work on commission, and so all their interactions with customers and prospective customers have no agenda to sell, and customers feel no pressure to buy. It’s how you’ll help us deliver the unparalleled support that our customers love. Based in Malt

Customer Support Technician – Faults A bit about us At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. What will you be doing day-to-day?

We are supporting a growing organisation to recruit for a Customer Support Administrator. Key Responsibilities for the Customer Support Administrator:. Supporting customers, predominantly via email, with the removal process from their portfolio.

TSR are currently recruiting on behalf of a new build housing developer for a Customer Liaison Manager covering developments across the Warrington The main function of the role is responsibility for the handover of homes to customers, working with all departments to ensure the homes are defect fr...

As part of the organisation's strategic growth plans, we are recruiting an experienced Sales Leader to manage a global sales team (currently 4/5 people) and to grow new business for Customer Support services to major companies in the video gaming industry. You will need proven experience in manag...

As the Customer Delivery Team Leader, you will lead and manage the administrative functions, including overseeing planning validations, pre-planning applications, complaint handling, performance reporting, planning appeals, support hearings and the development of internal processes. You will mana...

Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. Lead and support the Customer Support team, ensuring high-quality service delivery. Job Title: Customer Support Team Lead.

Lead and support the Customer Support team, ensuring high-quality service delivery. Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. This role is pivotal in ensuring an efficient and professional support experience, handling inquiries,...

Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prioritization, and support go-to-market planning for new feature...

As a Customer Support Advisor, youll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. With a relaxed and supportive work culture, this is an exciting opportunity to join the support team permanently. Guide customers through their servic...

Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when...

Reporting into the Customer Support Team Leader, you will embody our core values of customer focus, innovation, and teamwork. Taking inbound calls from customers and providing 1st line support on calls/tickets. You'll provide exceptional service to our small business customers customers, enhance ...

Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. Proven work experience as a TechnicalSupport Engineer, Application Support Engineer or similar role. To directly and positi...

This role will be responsible for their customer support and supporting their engineering teams ensuring an excellent customer experience in order to support their field-based installation team (x 4) install and service Intruder systems, Fire alarm systems, CCTV, Access Control and Gates and Barr...

We are supporting a growing organisation to recruit for a Customer Support Administrator. Supporting the sales team and attending customer meetings. Key Skills for the Customer Support Administrator:.

With a team of over 180 employees spread across seven offices and remote locations in the UK and Ireland we support nearly 2,000 customers, including the largest Sage 200 customer base in the UKI. Customer Support operations at Pinnacle. End to end processes for the Customer Support team.

Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when...

Responsibilities: Lead and support the Customer Support team, ensuring high-quality service delivery Act as the first point of contact for customer inquiries via Freshdesk, web chat, and telephone Oversee escalations and collaborate with resolver groups to resolve complex cases Support testing of...

Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Head of Customer Success / Director of Customer Experience. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prior...

As a Customer Support Executive, you will join our busy team of insurance specialists based in our friendly Altrincham office. Analyse customer feedback and trends to improve service delivery and enhance the customer experience. This position offers an exciting opportunity for individuals looking...

Our award-winning customer support team do not work on commission, and so all their interactions with customers and prospective customers have no agenda to sell, and customers feel no pressure to buy. Based in Malton, North Yorkshire, our dedicated, friendly team strive to provide the best qualit...

Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. This role is pivotal in ensuring an efficient and professional support experience, handling inquiries, overseeing escalations, and maintaining service quality.

Support in account management where required, managing relationships and participating in customer review meetings. Strong experience in selling Customer Support/Engagement services. As part of the organisation's strategic growth plans, we are recruiting an experienced Sales Leader to manage a gl...

An opportunity exists to join our Customer Support Team at our Manchester HQ as a Customer Support Service Engineer with frequent travel (~50%) to continental Europe, occasionally further afield. Providing customer technical support. Supporting continuous improvement initiatives with close intera...

Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Head of Customer Success / Director of Customer Experience. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prior...

Customer Support Technician – Faults. We're looking for someone who loves working with great customers and great colleagues! We're a telecoms business, so our solutions are naturally pretty technical.

Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. Lead and support the Customer Support team, ensuring high-quality service delivery. Experience in SaaS or IT-related customer support roles.

You will be dealing with all aspects of face-to-face interaction with customers visiting our site. The successful candidate will be required to input data into our internal ordering system, deal with incoming telephone enquiries, and provide administrative support to ensure efficient running of a...

Contribute to the development of and updates to customer support documentation to assist customers in finding answers to common queries independently. Minimum 2+ years experience working within a Customer Success or Customer Support role, ideally within a tech/software-as-a-service business. Cust...

Reporting into the Customer Support Team Leader, you will embody our core values of customer focus, innovation, and teamwork. Up to £28,000 depending on experience, with benefits including enhanced leave, Perkbox discounts, hybrid working support, loyalty points, health and well-being support, ho...

Proven experience in customer support, preferably within the renewable energy sector. Senior Customer Support Specialist. We are seeking an experienced Senior Customer Support Specialist to join our dynamic team.

The faults CST role is responsible for end-to-end customer ownership of customer issues/faults through to resolution. Provide exceptional customer support by resolving issues using diagnostic tools and seeking help when needed. The drive, curiosity, and determination to resolve customer issues on...

The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Our client, a leading Software Vendor, is currently hiring for a Customer Support Engineer. Be able to work in a technical customer-facing r...

Their UK-based central support team has been doing this for a long time and provide outstanding customer service and quick turnaround times for their customers. One of the UK’s leading online trade printers has an exciting opportunity for an ambitious and outgoing Customer Support Executive to jo...

The drive, curiosity, and determination to resolve customer issues on their behalf, making it easy for our customers to deal with us. Customer Support Technician – Faults. The faults CST role is responsible for end-to-end customer ownership of customer issues/faults through to resolution.

Supporting new starters and helping customers get the best from iSAMS. Apply now and be the support expert our international customers count on. Get notified about new Customer Support Specialist jobs in.

This position offers an exciting opportunity for individuals looking to develop their career in customer support while making a significant impact on client satisfaction. As a Customer Support Executive, you will join our busy team of insurance specialists based in our friendly Altrincham office....

Adding value to the customer experience at receptions within the civic complex by greeting and pro-actively engaging with customers assessing wants and needs, providing information, signposting to services as well as supporting and coaching customers using computers and other systems to ensure ac...

Reporting into the Customer Support Team Leader, you will embody our core values of customer focus, innovation, and teamwork. You'll provide exceptional service to our small business customers customers, enhance their journey, and ensure timely resolution of their queries while achieving monthly ...

Senior Customer Support Agent - Bookkeeping/Accountancy software exp. Customer Support Executive (Remote within the UK). Get notified about new Customer Support Executive jobs in.

Experience in customer success, customer service, or commercial roles with strong relationship focus. Customer Success Manager – Support Smarter Farming Across the UK. You’ll be the first full-time Customer Success hire in the UK and a key voice in shaping how we support farmers in the years ahe

An opportunity exists to join our Customer Support Team at our Manchester HQ as a Customer Support Service Engineer with frequent travel (~50%) to continental Europe, occasionally further afield. Strong Customer Service skills and a professional manner in customer facing environments (E). Providi...