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Are you passionate about law but looking for a role outside the pressures of traditional legal practice?.We have an exciting opportunity for a Legal Coach to play a key role in developing the next generation of legal professionals through work-based learning.In this rewarding position, youll use you

Monthly catch ups and business mentorship from your Fitness Manager. Receive a discounted rate on your Personal Training Rent whilst employed as a Fitness Coach. Work for the UK's fearless and most ground breaking fitness brand.

From Sports Coach to Cover Supervisor - Step into Secondary Schools! Are you a confident Sports Coach looking to take the next step in your career? Secondary schools are looking for enthusiastic and adaptable individuals to work as Cover Supervisors - an ideal role for sports coaches ready to broa

Title: Optical Practice Manager Location: Trafford centre, Manchester Hours: 40 hours per week Salary: Competitive plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the Uk’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. If you’re looking to work for a market leader, then read on as we are looking for a Practice Manager to manager our Optical store in the Trafford centre, Manchester, where you’ll have responsibility for managing the team. Key Responsibilities You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of purchasing glasses or contact lenses from Optical Express to patients instead of their current optical provider. You may come from a retail background where world class customer service comes naturally to you. You will have strong management experience within a store or clinical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. Day to day • Effectively and efficiently manage resources to meet customer demands, • Ensure the clinic is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express, • Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence, • Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs What’s in it for you? • Competitive salary, • Free or discounted optical products and procedures, • Career progression, • Modern working environment with superb technological support, • Optics experience is desirable Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Job title: Coach Builder Job location: Miles Platting, Manchester Basic Salary: £33,280 per year (£16.Shifts: Monday to Friday, 07;00 - 15:30 Hours per week: 40 hours a week + Overtime Start date: ASAP Duration: Permanent What's in it for you? * Work for a growing business - Huge o

Retail Training Manager | North West | Athleisure The Retail Training Manager will be the driving force behind delivering exceptional service and turning every store visit into a sale. You'll set the standard for how we connect with customers, train our teams to sell with confidence, and make sure every store is smashing its service and conversion goals. Experience with service-first, experiential retailers is highly valued, as these environments demand the perfect blend of brand storytelling, customer engagement, and commercial focus. Retail Training Manager Key Responsibilities Service Excellence • Define and roll out the service standards across all stores, ensuring every customer gets a best-in-class experience., • Partner with Area and Store Managers to embed service behaviours that reflect our streetwear culture and brand identity., • Carry out service audits and in-store observations to spot opportunities and coach on the spot., • Lead service training and refreshers for retail teams, keeping delivery authentic and relevant to our customers., • Analyse store KPIs (conversion, ATV, UPT, and footfall) to identify performance gaps., • Work with merchandising and retail operations to remove barriers to selling - whether that's stock flow, product presentation, or staff deployment., • Lead conversion uplift projects for underperforming stores and track the results., • Coach teams on effective selling skills inspired by premium retail techniques, from active listening to upselling and cross-selling in a way that feels natural., • Oversee a retail excellence team whose aim is to deliver industry leading service, • Be a visible presence in the field, supporting Store and Assistant Managers with hands-on coaching., • Work with Retail Operations to ensure service and selling are built into daily store routines., • Experience working with some of the highstreets best, fast paced, customer centric environments where sales and service quality are paramount to creating great customer experiences., • Background in athleisure or trainers is desired, • Strong analytical skills to interpret performance data and take decisive action., • A confident coach with the ability to inspire and influence at all levels., • Experience delivering measurable improvements in service, conversion, and customer loyalty. BBBH34397

Estimating Manager - Major Infrastructure Projects - Toronto, CANADA If you're an experienced Estimator and have always wanted to take your construction career to the beautiful country of Canada, then this is for you... This is an exciting opportunity to join this leading Canadian employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. They deliver lasting value for their clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, their passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. With over nine decades of experience, they have the resources, capacity and expertise to undertake projects of every scope, scale and complexity. Join their team to deliver a better tomorrow. They are now seeking top-tier talent to join their Infrastructure division and build innovative projects in the transit and transportation sectors, such as roads, highways/freeways, bridges, interchanges, LRTs, BRTs, and airports. As a member of this collaborative team, you can expect a safe, diverse and inclusive environment, and on-going learning and career development opportunities. About the Role: The Estimating Manager reports directly to the Pre-Construction Director and will have an in-depth knowledge of conceptual estimating, budgeting, tendering, proposal submission, and construction methodology. The Estimating Manager will have oversight of large projects, and transit estimating teams while being mentored by the Director and/or Chief Estimator to further develop their leadership skills and approach to pursuit activities. As an Estimating Manager you will: • Provide coaching and mentorship to the estimating team throughout all aspects of the estimating process, • Oversee project scope of work reviews to ensure completeness of estimates and that all technical specifications, subcontractor scopes, and general condition items have been quantified and costed, • Identify and develop constructability requirements for orders of magnitude and high level budgeting, • Propose and approve project risk and cost mitigation as well as the potential for project opportunities and cost savings, • Propose and approve potential bid strategies, constructability requirements, and advantages or innovations to increase bidding success, • Review and confirm labour and equipment productivities are based on historically correct values through analytics and other sources, • Confirm subcontractor bids as selected are clear of irregularities and ensure the full scope of work is included, • Participate in or lead the bid close of larger sized or more complex projects, • Oversee bid closings of mid to large projects led by more junior team members, • Review requirements, delegate work and assemble overall conceptual and budget costs using past project analytics, benchmarking, and historical data, • Develop scopes of work for subcontractors to provide budgeting assistance on larger and more complicated projects, • Engage in subcontractor post award scope clarification and negotiation, • Conduct market testing or benchmark costing to ensure estimates / budgets reflect current construction values, • Assess manpower planning and allocation throughout the estimate lifecycle, including operations personnel where required, • Lead the estimating team on large or more complex projects pursuit, • Manage the Kick-Off Meeting and weekly strategy meetings, and chair any formal meetings for large complex projects, ensuring the estimating process will meet the milestone dates established, • Instil and guide autonomy in the team to prioritize the work, set deliverables, and select the appropriate work execution methods, • Develop strategic planning skills, including workforce / succession planning and medium-term business planning, • Provide input to the business development process, assuring potential projects and clients are tracked and monitored regularly, • Monitor the estimating work business plan and update / integrate with the operations overall business plan, • Encourage and track best practices within the estimating group towards continuous improvement of the estimating process, • Build effective relationships with clients, consultants, subcontractors, suppliers, and internal stakeholders (operations staff) that reflect and support the core values and brand image, • Develop skills to manage, mentor, and coach the estimating team, while developing talent pools when required and ensuring an understanding and accuracy of tasks are achieved and objectives are met, • Lead a team for an estimate and review support Estimators’ work, • Collaborate effectively with operations personnel – Operations Managers and Project Qualifications/experience: • Gold Seal Certified, LEED Accredited, LEAN experience, MRICS, and CIQS are all assets, • 10+ years of a combination of field and estimating experience, with senior estimating/leadership experience of at least 5 years, • Experience with different procurement methods, • Ability to collaborate with operations, different business units, internal and external clients, and stakeholders, • Thorough understanding and proficiency in design-build, IPD and Construction Management is an asset, • Proficiency in MS Excel, scheduling software (Primavera preferred), quantification software (such as OnScreen Takeoff, Bluebeam, Agtek), and BIM modelling is an asset, • Proficiency in conceptual estimating, benchmarking, market testing, and knowledge of analytics related to project pursuits, • Full understanding of all subcontractor scopes of work with the ability to develop scopes of work and Requests for Proposal / Requests for Quotation. If you are seriously considering a move to Canada and feel confident you meet the criteria listed in this exciting role, then please get in touch now as interviews will be held shortly and opportunities like this do not come along very often.

Location: Metroline Manchester Head Office + flexibility to travel to all depots (Ashton, Sharston and Wythenshawe) Contract: Permanent, full time 38 hours per week Monday - Friday Do you love all things people, strategy, and making a real difference? Join us at Metroline Manchester as our HR Business Partner and help shape the future of our growing Dream team! As part of the Bee Network family, we're on an exciting journey and we’re looking for someone who’s ready to turn great HR ideas into meaningful action with a dash of fun along the way. If that sounds like you, we’d absolutely love to hear from you! We’re on the hunt for a HR Business Partner to bring energy, insight and expertise to Metroline Manchester and be the trusted expert on all things people. From shaping organisational design and workforce planning to driving data-led decisions and embedding best-in-class HR practices, you'll be at the heart of building a high-performing, people-first culture. As a HRBP you will be reporting to our Head of HR and work closely with the SLT, Talent Acquisition Partner and depot based management teams. Responsibilities • Support managers in dealing with complex casework, performance, attendance, and employee relations issues., • Coach, support and offer guidance to all stakeholders on the application of HR policies and procedures in line with current legislation through briefings and ER workshops reducing reliance on External legal support., • Implement and maintain performance processes that drives organisational excellence, including objective setting and the use of organisational performance metrics., • Support the Head of HR on the implementation of learning initiatives that support the company’s objectives and enhance employee competencies (including utilisation of the apprenticeship levy where applicable to support employee development)., • Work closely with Managers and the Talent Acquisition Partner with regards to workforce planning and the development of resource plans., • Draw on patterns and issues that emerge from ER cases and analyse trends from people metrics to influence decision-making across the business, which will lead to improved people practices. About you • Proven experience as an HR business partner with thorough knowledge and experience of generalist issues. (essential), • Knowledge of employment legislation and its application in the workplace, in a commercial manner. (essential), • Exposure to a wide range of complex employee relations cases including disciplines, grievances, long term sickness, flexible working requirements and bullying and harassment. (essential), • MCIPD or equivalent (essential), • Experience of working with Trade Unions and understanding of TUPE (desirable) Why us? Metroline Manchester is a recently formed subsidiary of ComfortDelGro which is a multi-national Transport Group based in Singapore. In March 2024 we were awarded contracts to operate four franchises and join the Bee Network in Greater Manchester by Greater Manchester Combined Authority (GMCA). Metroline was formed in 1989, fourth largest bus operator in London running about 17 percent of the city’s scheduled bus services and has been a part of the largest private land transport company Comfort Del Gro since 2000. Here at Metroline we are 6,000 colleagues strong across the UK and help carry over one million of our customers every day, whilst Comfort Del Gro operates in 12 countries with a global fleet of over 40,000 vehicles and more than 22,000 colleagues. So, if you believe you have what it takes and are up for the challenge please apply now! We would love to hear from you! Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

Bailey Partnership is an award winning consultancy practice looking to recruit a Senior Quantity Surveyor to contribute to our continued growth in our Manchester office. Established in 1971 and operating from 11 offices across the South of England, East Midlands, Scotland & Manchester, we are a Building Top 150 consultancy offering Architectural, Interior Design, Building Surveying, Quantity Surveying, Fire Engineering, Project Management, Civil & Structural Engineering, Building Services Engineering, and Town Planning services. Our ethos is based on efficiency, flexibility, accessibility and being passionate about what we do, always striving to build meaningful enduring relationships with our clients and industry partners. Our ongoing success is built on our relentless pursuit of excellence. Our experience alongside our highly motivated, well trained and professionally qualified staff ensures the very best service. About the Role: The successful candidate should be Chartered or have suitable experience with an understanding of the commercial aspects of construction. We are looking for an enthusiastic and highly motivated individual. Main Duties & Responsibilities: • Generally working within the strong QS team reporting to the Associate QS., • Manage key local commissions independently., • Chair and attend site meetings, providing clients with reports and advice, and actively participate in design team meetings., • Document management in accordance with QA procedures., • Prepare and present cost advice in accordance with RICS guidance notes (including order of cost estimates, viability reports, reinstatement cost assessments, formal cost plans, cash-flow forecasts, life cycle and whole life costs, etc.)., • Prepare various documents, including contracts and tender documentation, and manage the tender process., • Manage all aspects of post-contract report, such as valuing variations for progress payments, assessing contractors claims, post contract cost reports, and final accounts., • Coach, mentor and develop more junior staff. Benefits: • Join a dynamic consultancy with excellent progression opportunities, • Regular and committed training and CPD opportunities, • Up to 27 days holiday (increasing with length of service), • Regular sports & social events - BBQ’s, boat trips, bowling nights!, • Private Healthcare, • Excellent enhanced pension scheme, • Cycle to Work Scheme Bailey Partnership (Group) Ltd is committed to providing a workplace free from all forms of discrimination and harassment, and we expect all employees to be welcoming, inclusive and respectful to their colleagues. We actively promote equal opportunities, and continuously strive to value our diverse workforce.

Are you passionate about law but looking for a role outside the pressures of traditional legal practice?.We have an exciting opportunity for a Legal Coach to play a key role in developing the next generation of legal professionals through work-based learning.In this rewarding position, youll use you

Club Manager - Soul Padel Greater Manchester 35-40K basic +25% Bonus Soul Padel is not just a club; it’s a community. As we expand our movement to make padel more accessible, social, and inclusive, we’re on the lookout for a Club Manager to launch our new club in Greater Manchester. You’ll be part of a fast-growing brand redefining how people connect through sport. With support from an experienced leadership team and a vibrant community of players, this is a chance to help shape the future of padel in the UK from the ground up. As club manager you will lead with heart, operate with precision, and build a club culture people want to return to again and again. Key responsibilities include: • Oversee day-to-day operations ensuring a seamless and welcoming experience for all players and visitors., • Manage rotas, booking systems, court availability, and customer communications., • Coach and host Intro to Padel Sessions and join members on court for matches on a regular basis., • Champion our Soul Mates loyalty program and build local relationships that promote retention and referrals., • Have full commercial accountability for the club’s profit and loss performance., • Monitor and drive cost control measures and efficiency improvements across all club operations., • Lead and inspire the on-site team of coaches and casual staff ensuring excellent service standards., • Deliver a diverse programme of social, competitive, corporate, and community-driven sessions and events., • Collaborate with the central team on brand campaigns, community, and engagement strategies., • Lead on risk assessments and ensure the club operates in line with all relevant health and safety standards., • Will work a combination of shifts during the week and 1 in 2 weekends. We are keen to hear from candidates who: • Have a strong passion for padel and a deep understanding of how it is played., • Can play padel or another racquets sport to an intermediate level., • Previous operational managerial experience in a leisure, retail, or hospitality business., • A natural people-person with strong communication and team-building skills., • A hands-on approach and willingness to roll up your sleeves when needed. In addition to a basic salary of £35-40K dependent on experience there is an annual performance bonus of up to 25% of the basic that is paid out on a quarterly basis. Holiday entitlement is 28 days holiday per annum. There will be significant opportunities to develop your career as we open new centres throughout the UK. This search is managed on our behalf by David Peacock, at our retained recruitment partners – Leisure People.

It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in? Job Summary: As an Account Director, you will be responsible for excellence in delivery across the entire programme of work for your client accounts. As a client account lead you will provide strategic counsel to clients, autonomously lead a cross-functional internal team and proactively seek opportunities to grow the account. Stepping up from the Associate Account Director role will see you take more of a defined leadership role within your accounts and across the MedEd team, with an increasing focus on the growth and development of your team members and maintaining wider client team satisfaction, and proactively seeking opportunities to grow accounts. Responsibilities: Client delivery • Go-to for clients, managing relationships and setting their expectations of the agency, • Accountable for the delivery of the entire programme of client work on at least two medium-to-large client accounts, with sponsor support, • Ensure work is delivered to the highest standard and within agreed timeframes and budgets, • Coach others to build/maintain positive client relationships and challenge your junior team to provide solutions to client challenges before you offer input, • Support your junior team to manage challenging client conversations as required, • Challenge clients as needed – ensuring only the best work is delivered, • Maintain knowledge of clients' business and external factors impacting it, providing counsel and shifting programme direction as needed, • Confidently formulate objectives and strategies for new client work, ensuring that programme strategy is pulled through, • Facilitate client meetings/workshops and manage challenging client conversations when required, • Be fearless and flexible in your approach – leading and executing a project, regardless of prior experience (or lack of) Business development • Identify areas for organic growth within existing accounts (evolving existing programmes and/or additional tactics) and confidently sell new ideas to clients, • Identify new business opportunities outside of existing accounts, with the support of the internal cross-functional team, • Support the ongoing new business process, leading in the production of 1-2 credentials and/or RFP responses per year, • Lead development of content for the annual internal account planning process Team management • Develop your own authentic leadership style, instilling professional values and good working habits in your teams, • Inspire, motivate, and empower your team on a daily basis, leading by example and setting the standard for junior accounts team members, • Protect and promote our team culture, ensuring it is lived at every level through the Medical Communications team, • Facilitate and encourage cross-learning and sharing of best practices between team members, • Promote clear and free-flowing communication lines between accounts, MW, PM, creative, strategists and any other business functions active within your client accounts; support troubleshooting where issues arise, along with account Sponsors as required, • Provide coaching and mentoring to junior team members and manage their performance, • Support interviewing for new AAs – SAMs, • Line manage at least one accounts team member AA – SAM, providing day-to-day support and longer-term career development guidance Financial management • Take responsibility for financial management of your client business and participate actively in the monthly financial process, • Develop accurate budgets for clients and track resource use against available budget throughout the month, • Accurately forecast and proactively alert senior leadership to any changes/potential slowing down of business, • Ensure the profitability of your accounts, addressing any problems such as over-service or scope creep Agency environment • Participate in internal initiatives which contribute to the culture or development of the Medical Communications team, or Real Chemistry more broadly (e.g., compliance/socials/inspiration), • Keep abreast of award-winning work and insights from other industries, sharing as appropriate, • Regular involvement in new business opportunities Required skills and experience: • Must have a degree in a scientific subject, and a strong scientific background, • Excellent business communication skills, including informal/formal presentation and writing skills, • Skilled in data communication and able to develop final documents and presentations, • Able to develop solutions to client needs and problems, with a strong work ethic and a track record of high-quality deliverables on schedule and on budget, • Leadership skills, with experience and capability to lead and develop junior staff (formal line management experience expected), • Ability to support and drive new business operations alone and as part of bigger team, • High energy, able to effectively operate in a fast-paced, growing and evolving environment Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, and pension contributions. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: ___. *Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more ___.

About HONOR HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high-quality smartphones, tablets, laptops, and wearables to suit every budget, HONOR’s portfolio of innovative, premium, and reliable products enables people to become the better version of themselves. For more information, please visit HONOR online at ___ Job Title: Call Centre Manager Job Location: Manchester / Liverpool (North-West) Frequent business trips to various customer locations (including some international travel) Contract Type: 1 year Fixed-term Contract(Renewal) About the Role In this exciting role, you will play a pivotal role in shaping the success of our brand's call center partners. You will be responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and behaviors to provide exceptional customer service that reflects our brand values but ultimately to drive sell out of our focus models. This role will require extensive travel to various locations across the UK and internationally as some of our UK customers call centers are based abroad. Our Head office is based in London where you will also be required to attend for important meetings and business updates. Responsibilities • Design, develop, and deliver comprehensive training programs on brand-specific products, services, policies, and procedures., • Own the call center targets by retailer as your own KPI’s, • Build and design incentives with our internal departments to then own and drive with the retailers call center’s, • Facilitate interactive training sessions, incorporating a variety of methods such as classroom instruction, role-playing exercises, and e-learning modules., • Coach and mentor new hires during their onboarding process, ensuring they are comfortable and confident in their ability to handle customer inquiries., • Provide ongoing support and development opportunities for existing call center representatives, helping them improve their performance and stay up-to-date on the latest brand information with offers., • Identify skill gaps within the team and develop targeted training initiatives to address them., • Collaborate with call center management across multiple retailers in the UK and internationally who support the UK market, and leadership to ensure training programs align with overall business objectives and customer service goals., • Stay current on brand developments, industry best practices, and customer service trends to continuously improve training content., • Evaluate the effectiveness of training programs and make adjustments as needed., • Minimum 5 years of experience in call center training or a related field., • Proven ability to develop and deliver engaging, interactive training programs., • Strong understanding of adult learning principles and instructional design methodologies., • Excellent communication, presentation, and interpersonal skills., • Passion for our brand and a commitment to providing exceptional customer service., • Experience working in a fast-paced, customer-service oriented environment (a plus). We offer a competitive compensation and benefits package, including: • Friendly atmosphere and teamwork spirit, • Interesting and challenging international work environment, • Flexible, open-minded management and a dedicated team, • Opportunity for self-realization in a company with great potential Why You'll Love Working Here • Opportunity to make a real impact on the success of our brand's customer service experience., • Dynamic and fast-paced work environment., • Opportunity to develop your training and development skills. If you are a passionate and experienced trainer who is excited to make a difference, we encourage you to apply! Please, send resume in ENGLISH version, thank you. Start a new journey with HONOR to go beyond! At Honor, we celebrate diversity & Inclusion and are committed to build teams that represent a variety of backgrounds, perspectives, and skills. Please send your CV and cover letter to . Please, send us your resume in English. Start a new journey with HONOR to go beyond! Please Read the Privacy notice:

Recruiter: Jayson Coley-Wynters Career Grade: Team Member Closing Date: 22nd September 2025 Locations: Manchester & Birmingham Why this job matters As the role holder, you will manage a Service Desk/Workloads to ensure delivery against associated product service level agreements (SLAs). This includes detailed analysis of customer requirements, taking ownership to ensure effective solutions for service delivery are in place. The necessity for right-first-time delivery and delighting our customers is simply what we do. The role holder will ensure delivery of service to large internal and external customers, managing expectations professionally and ensuring all statutory and regulatory requirements are met as the norm. You will have the skills and experience associated with processes, products, and systems essential to progress customer orders and Small Cell maintenance in a quality and professional manner. The Advisor will adhere to commercial and regulatory parameters within our processes, ensuring successful progression of orders and faults to meet the customer delivery date. The role holder will take full end-to-end ownership and be able to respond with solutions to complex queries both internally and externally originated. The role holder will manage day-to-day relationships with their manager, team members, customers, and suppliers, providing a professional interface at all times. What you'll be doing • Work with the field teams, as well as various products in the Mobile estate. This involves being deeply engaged in the fault-finding and resolution journey, managing product faults, analysing performance, liaising with suppliers and addressing any issues that arise to ensure the service remains consistently operational. This will require producing reports, presenting to stakeholders and senior managers., • Work on Mobile technical projects and operational support tasks to provide products and/or a service., • Attend customer delivery meetings, have professional interpersonal skills, and be able to use a variance of multi-media applications for presentation., • Have excellent IT skills, including knowledge and experience of a broad range of applications and packages such as Word, Excel, PowerPoint, Teams, and the Office 365 suite. The role holder will also be highly proficient on a range of service delivery systems such as OCS, One Siebel, ECO X, Sitetracker, Remedy, MEAS, SFS and others appropriate to products., • Understanding the end-to-end process for providing a customer’s requested service and actively contributing to making it better for the customer and the business is essential. This will be achieved by adopting the job standards below, plus an excellent understanding of the associated competition rules. T, • Understand and participate in achieving the team objectives/goals and how the business evolves through the practice of CI. Skills required for the job • Understand what the customer really wants from BT (not just your own part in delivering service), • Understand how your work fits into delivering service, and which teams are responsible for what; From start to finish of an order, • Communicate in ways that customers understand, knowing the responsibility you have in giving a great service to our customers, • You take an active role in developing and implementing change, • You understand the different types of waste there are in the process and how they affect our business and customers, • You work out where the waste is in your processes, what's causing it and you work to remove waste and fix problems, • You work with everyone else both inside and outside your team to help improve how we deliver service, • You follow the correct working, booking, security and safety practices as detailed in job descriptions, process documentation and instructions, • You understand your role, your targets, and what you must do to hit the objectives of the team, • You ensure interactions with customers and colleagues are respectful and courteous and represent BT in a professional way, • You are self-motivated (i.e. you do not need to be told to do something), • You coach your team mates to help them improve what they do, and you share what you know about the best way of doing things, • You ask for feedback so you can perform better yourself and respond to all feedback constructively and with appropriate action Experience you will need to do the job • Advanced Knowledge of Telecom Networks i.e. familiar with 4G and 5G technologies (Mandatory), • Knowledge of Vendors, Nokia , Huawei , Cisco, • Basic knowledge of Qlick and Tableau, • Basics python Skill set (Mandatory), • Be able to work excel to an advance Level (Mandatory), • You take ownership for learning new things (Mandatory) With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

London or Bristol - Hybrid working 3 days in the office, 2 wherever. The People & Culture Partner role involves strategically consulting with leaders and employees, using empathy, constructive challenge, curiosity, and a growth mindset to influence decisions, negotiate outcomes, and drive positive organisational change. -Develops a deep understanding of the business unit’s strategy, goals, and challenges to deliver relevant, impactful HR solutions. Provides proactive, data-driven insights to shape business decisions and drive the people strategy. -Builds and maintains strong relationships across all levels of the organisation, acting as a trusted advisor to business leaders. Translates business objectives into actionable HR initiatives and facilitates seamless communication, decision-making, and resolution of people-related issues impacting business success. -Acts as a consultant and coach to managers, providing expert guidance on HR policies, processes, and compliance, ensuring alignment with business practices and legal requirements. -Partners with line managers and People & HR Services to effectively manage employee absence, ensuring policy compliance, analysing trends to identify root causes, and implementing proactive strategies to minimise disruption and promote employee well-being. -Provides strategic support on talent initiatives aligned with business objectives, collaborating with Centres of Expertise and managers to attract, develop, and retain a diverse, high-performing workforce. -Contributes to organisational effectiveness initiatives, ensuring successful implementation of new structures, roles, and processes that meet business needs. -Serves as an HR expert, continuously enhancing knowledge and staying informed on industry trends and best practices. Embraces HR technology to streamline processes, improve efficiency, and enhance the employee experience. -Leverages data and analytics to measure the effectiveness of HR programmes, inform strategic decisions, and provide business leaders with data-driven recommendations. -As part of an agile People & Culture function, participates in cross-functional projects, contributing expertise beyond primary specialisation to deliver value across multiple HR domains. -Proven experience as a trusted advisor, building strong relationships with leaders and teams to influence decisions, navigate complexity, and drive business performance. -Strong understanding of business strategy and commercial drivers, using insight to shape people decisions. -Ability to inspire, set clear expectations, and communicate actions with clarity and impact. -Skilled in designing, delivering, and embedding change initiatives that add business value. -Experience coaching leaders and employees to enhance performance and achieve personal or professional goals. -Understanding of pay structures and benefits, ensuring fair and competitive reward practices. -Skilled in maintaining positive relationships and resolving issues constructively. -Ability to interpret people data, balance competing priorities, and make clear, evidence-based recommendations. -Aligns people plans with future business needs and long-term goals. -Creates an environment that supports high performance through regular feedback and alignment with strategy. -Values diverse perspectives, ensuring inclusion is embedded in teams, policies, and practices. At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. -10% on target bonus -BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% -From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. -Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. -25 days annual leave (not including bank holidays), increasing with service -24/7 private virtual GP appointments for UK colleagues -2 weeks carer’s leave -World-class training and development opportunities -Option to join BT Shares Saving schemes. Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Job Description Are you passionate about law but looking for a role outside the pressures of traditional legal practice? We have an exciting opportunity for a Legal Coach to play a key role in developing the next generation of legal professionals through work-based learning.In this rewarding posit

Technical Lead Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: • Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the wider business., • Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team., • Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices., • Work with our Architects and Principal Engineers on new tech choices and architecture evolution., • Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD., • A deep love of technology with a customer centric approach!, • A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things., • A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key)., • Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS., • Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach., • You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail., • 1st stage: 1 hour interview with our Head of Technology, • 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions., • 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager., • Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What’s in it for you?: • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work., • And much more; See a full overview of our benefits here ___ We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

The Northwest Professional Support and Wellbeing Service (PSW) are recruiting Case Managers. Case managers will work with postgraduate multi-professional trainees referred to the PSW for support. The case manager will work as a coach, therefore previous experience and an ongoing interest in coaching

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Job Description Are you passionate about law but looking for a role outside the pressures of traditional legal practice? We have an exciting opportunity for a Legal Coach to play a key role in developing the next generation of legal professionals through work-based learning.In this rewarding posit

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This role offers an exciting opportunity to work in a fast-paced and rewarding environment, where you will play a crucial role in sourcing and attracting top talent for our clients. You will learn how to utilise various sourcing techniques, such as job boards, social media platforms, and networking

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Salary;* Negotiable £26,000-£30,000 Per Annum* High achiever bonus Scheme up to 30%* Modern Contemporary offices that allow for social distancing and a safe working environment. Flexibility to work from home where necessary. Dynamic and flexible working environment.

Completing candidate Inductions, workarounds and assessments.

They've fostered a culture that values camaraderie and hard work in equal measure.

We're Hiring: 360 Recruitment Consultants (FM & Maintenance Temps) - Manchester, Brighton, Edinburgh Are you an ambitious recruiter ready to take the next step in your career? Do you thrive in a fast-paced, high-performing environment? We're growing and looking for three dynamic 360 Recruit

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Confidence managing your own time and workload.

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Our consultants work at the heart of the global energy industry, connecting the world’s most successful companies with the skilled professionals they need to thrive.

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Network with CEOs and directors at global tech companies.

Senior Recruitment Consultant - Trades & Labour - Manchester £30k-£35K per annum (DOE) OTE £70K-£80K first year, set to increase after one year of billing Daniel Owen is looking for an experienced recruitment consultant or sales professional to join the team in our office b