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  • MCR Injury Clinic
    Office Manager
    Office Manager
    2 days ago
    £12.5–£13 hourly
    Part-time
    Swinton

    Overview of Role To oversee the day-to-day administrative operations of our busy sports therapy clinic. This role is essential to ensuring smooth clinic operations, exceptional patient experience, and efficient business processes. The role is the operational backbone of our clinic, managing everything from patient bookings to facility maintenance. Role Description Patient Management & Customer Service · Manage patient bookings, scheduling, and appointment co-ordination across multiple practitioners. · Handle patient enquiries via phone, email, and in-person with professionalism and empathy. · Maintain accurate patient records and ensure that confidentiality standards and Data Protection requirements are met. · Co-ordinate with clinic staff to optimise appointment schedules. Customer Relationship Management & Data Management · Maintain and update the Customer Relationship Management (CRM) system to ensure data accuracy. · Generate reports on patient attendance, revenue, and clinic performance metrics. · Implement CRM best practices to improve patient retention and communication. Financial Operations · Process and settle supplier invoices, client payments and maintain accurate financial records. · Monitor clinic expenses and assist with budget management. · Handle purchase orders and supplier relationship management. Facility Management · Ensure clinic rooms and common areas are clean, well-maintained, and properly equipped. · Coordinate with maintenance contractors. · Manage inventory of clinical supplies, office materials, and equipment. · Oversee health and safety compliance, including equipment servicing and safety checks. · Maintain professional clinic environment that reflects our brand standards. General Administrative Support · Provide administrative support to clinical staff and management. · Manage clinic communications, including phone systems and email correspondence. · Coordinate staff schedules and cover arrangements. · Assist with social media and marketing initiatives and patient communication campaigns. Professional · To demonstrate effective time management and organisational skills during management of own workload · To act as an ambassador for the MCR Injury Clinic at all times. · To be aware of, keep up to date with and adhere to all MCR Injury Clinic policies and procedure at all times. · To participate in the appraisal system and be responsible for fulfilling your own agreed objectives and personal development plan. Person Specification Qualifications (Desirable) Relevant admirative qualification (NVW Level 3 or equivalent) First aid certification Book-keeping qualification (Level 2 or equivalent) Experience (Essential) Minimum 2 year’s experience in an administrative or operations role, preferably in healthcare, fitness, or service industry Experience with CRM systems and database management Experience with social media and digital marketing platforms Basic bookkeeping or finance administration experience Customer service experience in a professional environment Skills (Essential) Excellent organisational skills with strong attention to detail Exceptional communication skills, both written and verbal Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to learn new software systems quickly Strong problem-solving abilities and initiative Ability to work independently and manage multiple priorities Professional telephone manner and customer service skills Basic understanding of health and safety regulations Personal Attributes (Essential) Discretion and ability to handle confidential information Empathetic and patient-focused approach Reliable, punctual, and trustworthy Flexible and adaptable to changing priorities Team player with positive attitude Professional appearance and demeanour ADDITIONAL INFORMATION The following supplementary information will form part of your job description. Codes of Professional Conduct: Staff are required to abide by all relevant Company policies and procedures. Confidentiality: Information relating to employees and business of the Company must be treated in the strictest confidence. Under no circumstances should such information be discussed with any unauthorised person(s) or organisations. All staff must operate within the requirements of the Whistleblowing Policy. Health & Safety: Employees are required to ensure they are aware of, and comply with, policies and procedures relating to Health & Safety (whether statutory or Company), and assist in ensuring the compliance of other staff. Equality & Diversity: The Company is committed to ensure that no job applicant or employee receives less favorable treatment on the grounds of age, disability, gender, race, religion or belief, sexual orientation, marital status, gender reassignment or pregnancy/maternity. We fully support the right of all staff to equal opportunities and are committed to the development of a diverse workforce. Policies: It is the responsibility of staff to be familiar with Company policies that affect them, and work within the scope set out in them. Managers are responsible for ensuring staff know about, and work within the Company’s policies, procedures and protocols. This job description and person specification are neither exhaustive nor exclusive and the responsibilities and tasks may change during the life of the role.

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  • Glam
    Nail Technician
    Nail Technician
    17 days ago
    Full-time
    Stretford

    We are excited to welcome a skilled and passionate Nail Technician to join our brand-new ladies-only salon! Who We Are: We are a professional ladies hair, beauty, and training academy committed to delivering exceptional service. Our salon is more than just a workplace — it’s a family. We take pride in our work and believe in building a warm, cosy, and supportive environment for both our team and clients. Who We’re Looking For: We are seeking a Nail Technician with experience in nail services (manicures, pedicures, extensions, nail art, etc.) who Provides high-quality work and excellent customer service Aligns with our core values of integrity, teamwork, and professionalism Wants to grow with us and be part of a positive, women-only team Is reliable, friendly, and passionate about the beauty industry What We Offer: A friendly, family-like work environment Ladies-only salon with a supportive all-female team Opportunity to grow with a new and exciting brand A cosy and welcoming workplace where your skills are valued Interested? If you are an experienced female nail technician and want to join a beautiful new salon that feels like home, we’d love to hear from you

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  • Target Strategies
    Trainee Sales Assistant
    Trainee Sales Assistant
    2 months ago
    £26000–£28000 yearly
    Full-time
    Manchester

    Manchester City Centre | Immediate Start Are you eager for a fresh start or ready to steer your career in a new direction? We've got great news! Our dynamic team is on the lookout for goal-oriented, motivated individuals to join us. About Us: Based in the heart of Manchester City Centre, we're an outsourced sales and marketing company dedicated to promoting and representing renowned brands. Key Responsibilities: Elevate our clients brands Engage with customers daily, understanding their needs, offering solutions, and delivering top-notch customer service Serve as brand ambassadors Uphold and enhance the public perception of our brands Ideal Candidates: Driven to achieve goals While previous customer service experience is beneficial, it's not a requirement Excellent communication skills Dedication to ensuring high levels of customer and client satisfaction Ability to collaborate effectively within a team Benefits: Unlimited commission potential, alongside additional incentives and bonuses Comprehensive product training and ongoing coaching provided by dedicated mentors Access to all necessary sales and marketing tools Opportunities for career advancement Regular team-building social events Organised domestic and international events, including networking opportunities Requirements: Strong communication abilities Customer-centric mindset Positive outlook Dependable and accountable Strong work ethic Team player We offer competitive compensation and ample opportunities for professional growth. If you're driven and passionate about delivering exceptional customer service, we invite you to apply. Please submit your CV outlining relevant experience. Only qualified candidates will be contacted for initial interviews.

    Immediate start!
    No experience
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  • HOP Vietnamese
    Host / Hostess- Weekends Only- 20hrs - Friday- Saturday- Sunday
    interview badgeInterviews today
    Host / Hostess- Weekends Only- 20hrs - Friday- Saturday- Sunday
    6 hours ago
    £12.75 hourly
    Part-time
    Trafford Park, Stretford

    About Us: We are HOP! We exist to bring the intoxicating colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand, it’s a way of life! We are looking for dedicated, thoughtful, and joyful Team Members to join us! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food then HOP is where it’s at! Benefits: Paid breaks, free food on shift, extra holiday day for your birthday, paid training and development and seasonal night out! About the role: As a restaurant host, you're the first point of contact for guests, responsible for greeting guests to ensure a smooth and enjoyable dining experience. You will be the face of HOP! Be the friendly face of the restaurant, welcoming, creating moments of joy and creating a positive first impression. Help guest with queries about our menu, guide them to placing orders. Develop good menu knowledge to support guests. Handing menus and other promotional materials to the passing by potential customers. Samplings food items to the passing by potential customers. Bringing your creative flare and charisma to the role and always being approachable to ensure a fantastic guest experience. MUST BE AVAILABLE from Friday to Sunday . GOOD LEVEL OF ENGLISH IS A MUST Friday 5pm to 9pm Saturday 12pm to 9pm Sunday 12pm to 5pm

    Immediate start!
    Easy apply

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