Customer advisor jobs in RadcliffeCreate job alerts

Customer Service Advisor - Housing Repairs.Customer Service Advisor - Housing Repairs & EnquiriesLocation: Bury (with some home working).We are looking for experienced and motivated Customer Service Advisors to join our team, providing front-line support on housing repairs and general housing enquir

Position Title: Business Development Representative Location: United Kingdom Employment Type: Full-Time Onsite, Remote or Hybrid: Remote/Flexible Department: Marketing Hiring Manager: Manager of Business Development Travel: Minimal COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like AT&T, National Park Foundation, Laborie, and Bank of America work, create, collaborate, and learn in order to deliver exceptional brand experiences at scale. Aprimo helps enterprises unleash the power of their content by providing a marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution all in one place, store content and media in a shared repository, and receive in-depth insights into how content performs. Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy. Named a Leader in Digital Asset Management (DAM) and Marketing Resource Management by Forrester and winner of the 2021 Tech Cares Award for our work with Aprimo HELPS, we build on the power of our people to make an impact both in our industry and in our communities. POSITION SUMMARY: At Aprimo, the Business Development Representative (BDR) will work with Demand Generation to assist Account Executives (AE) to drive new business revenue. You will be required to utilise leading sales technology to meet activity and opportunity quotas per month. WHAT YOU WILL BE RESPONSIBLE FOR: • Work with Demand Generation to identify target prospects/stakeholders to engage with, • Work with marketing and Account Executives to create and drive a nurture program to support pipeline development, • Build targeted lists for your outreach using ZoomInfo, Cognism and Salesforce, • Work with prospects to identify business challenges through structured discovery conversations, with a ‘solution first’ mindset to align their challenges with the values and outcomes Aprimo can provide, • Generate high-quality first-time appointments per month for your Account Executive to attend, • Continue development and maintain a qualified opportunity pipeline that exceeds 3x of the team annual quota, • Identify any gaps in KPI’s against strategic territory plan, • Utilise existing networks and relationships to build new business, • Accurately document information on each opportunity through Aprimo’s SFDC CRM tool while always recording/maintaining next steps/actions, • Share inputs and collaborate with other departments in preparing sales materials, presentations, and driving new initiatives, • Develop and maintain market knowledge and competitor positioning to be a credible advisor in this space, • Identify and attend relevant industry events that support pipeline creation, • Additional responsibilities and duties may be assigned as required CANDIDATE QUALIFICATIONS & WHY YOU’RE A GREAT FIT FOR THE ROLE: The Essentials • A minimum of 1-year experience in a similar role within a software provider, SaaS, digital or technical sales environment, • 1-2 years of related experience (marketing, sales, consulting, business process), • Fluency in English, French, and German are required, • Previous history meeting target goals, • Proven track record of generating opportunities in a purely new business BDR/MDR role – strong performance against target Additional Successful Qualities • Self-starter mentality with the ability to work independently, • The ability to focus on identifying and selling to business challenges, not just the technology, • The ability to demonstrate understanding of digital landscape and importance of multi-channel communications, • An agile mind and a person who thrives in a fast moving sales environment, • Aptitude to manage numerous requests and time demands concurrently, while achieving goals from assigned territory, • Proven business development success through effective use of core sales tools: Salesforce, Intent, LinkedIn SalesNav, ZoomInfo, Microsoft Office etc, • Demonstrated ability to collaborate with a distributed sales team, • Capability of understanding customer pain points, requirements and correlating potential business to value that can be provided, • Promotes a strong sense of urgency for reaching goals and key deliverables. Acts without being told what to do. Brings new ideas to the company APRIMO CULTURE & WHY YOU’LL LOVE WORKING HERE: • Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both collaboration and flexibility with team members who are friendly, intelligent and enthusiastic people that are committed to the product and mission here at Aprimo., • With 5 offices worldwide and teams spread throughout the US, EMEA and Philippines, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal., • We offer a diverse environment that promotes DEI efforts, values multiple perspectives and fresh thinking and which includes Aprimo HELPS, an employee resource group (ERG) that is dedicated to giving back to our local communities, • Through its relaxed environment, Aprimo embodies a more casual “Silicon Valley” atmosphere., • We have a casual dress code that allows employees to express themselves as individuals and which fosters a creative and free-thinking approach to problem solving and business solutions. And it also allows us to wear hoodies and shorts during internal meetings., • Flexible work schedules and all positions allowing for either entirely remote or hybrid working arrangements create a deeply rewarding work-life balance., • With flexible work schedules, employees can attend to personal matters, such as stepping away to pick up their children from school or to get a much-needed haircut., • In a recent internal survey, 89% of staff cited work-life balance as being one of the most rewarding aspects of working at Aprimo!, • Part of the key to our success is that team members are not only successful at collaboration and open communication, but that they are also given a great deal of autonomy and freedom in their own individual roles., • Our culture is not a micro-managing environment – rather, employees are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles., • As such, individual team members can leave a lasting impact and footprint within the organization – in fact, our average employee tenure is 7.7 years., • Aprimo employs a “choose your own adventure” approach to career advancement., • Staff members are not siloed into roles and for many of our teams there is no set ladder that one needs to climb to achieve growth and promotion., • Rather, we emphasize an organic approach to career development in which employees can and do frequently transition into newly created roles within their own teams or transition into other departments based on their interests in exploring new skills and responsibilities., • For additional learning and development, we recently rolled out Udemy, which is an online learning platform that employees have access to and which features over 200,000 courses on a wide variety of business topics., • Ranked #1 in AI Metadata & Search by Forrester, Aprimo sits on the cutting-edge of technology and is paving new paths forward by incorporating AI (artificial intelligence) into our product offerings., • We offer generative AI in a secure environment built for brand safety and governance. Our AI-powered content operations platform, with industry leading digital asset management (DAM) software at its core, helps to optimize the creative process and improve the user experience with better search, recommendations, categorization and summarization., • Our AI empowers marketing teams to automate tasks, analyze data, and personalize content, ensuring scalability without sacrificing productivity., • AI automatically identifies asset characteristics and transforms them into words a human would search for. Translation, image alterations, personalization, and more are all streamlined by AI., • With our platform, marketers can efficiently produce a larger volume of content, engage customers on a personalized level, curate relevant materials, and make data-driven decisions to drive their content strategies forward., • Our AI offers up to 72% increase in discoverability and productivity, up to 61% reduction in production time, and up to 66% faster time to market. APRIMO BENEFITS WE OFFER: • Target Compensation: Annual base salary target of the British pound equivalent of $55,000 USD and commissions target of $30,000 USD, depending on job related knowledge, skills, and level of experience. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills and abilities, as well as internal equity, alignment with market data, or other law., • Competitive benefits coverage that begins on the first day of employment

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission We Live by Our Values - we role model our values 100% of the time We Expect High Performance - we set a high standard and we’re not satisfied with being average This Role We’re looking for a Customer Success Consultant (CSC) to join our UK Customer Success team and take ownership of a portfolio of customers, helping them achieve meaningful business outcomes through Employment Hero solutions. In this role, you’ll build strong customer relationships, drive product adoption, and deliver proactive engagement that supports customer retention, satisfaction, and growth. You’ll act as a trusted advisor throughout the customer lifecycle, ensuring customers consistently realize value from our platform while contributing to a scalable, high-quality customer experience. What You’ll Be Doing Customer Portfolio Ownership • Manage relationships across an assigned portfolio of customers, • Deliver proactive, value-led engagement throughout the customer lifecycle, • Act as a trusted advisor, aligning Employment Hero solutions to customer business goals, • Maintain structured engagement plans tailored to customer needs Customer Engagement & Adoption • Conduct regular success conversations, reviews, and check-ins, • Drive product adoption, feature use, and customer maturity, • Deliver customer training sessions, webinars, and enablement activities, • Support customers in maximizing value from their Employment Hero platform Retention & Customer Health • Monitor customer health metrics and identify early risk indicators, • Take ownership of retention outcomes within your portfolio, • Partner with internal teams to resolve customer challenges, • Contribute to regional churn prevention initiatives Growth & Expansion • Identify opportunities for deeper product adoption and expansion, • Partner closely with Account Executives to progress qualified opportunities, • Support customers as their organisations grow and evolve Customer Advocacy & Voice of the Customer • Build strong relationships that encourage advocacy and positive sentiment, • Support development of customer references, testimonials, and success stories, • Share customer insights and feedback with Product and internal teams to drive continuous improvement Collaboration & Continuous Improvement • Work cross-functionally with Sales, Product, Support, and Customer Success teams, • Contribute to scalable engagement programs and customer success initiatives, • Use customer data and feedback to improve lifecycle strategies and customer experience Who you are This role could be a great fit if you: • Enjoy building long-term customer relationships, • Are motivated by improving customer outcomes, • Thrive in a fast-paced SaaS environment, • Take proactive ownership and collaborate effectively across teams, • Want to develop your commercial and customer success career What You Bring • Experience in a customer-facing role such as Customer Success, Account Management, Implementation, or Support, • Strong communication and stakeholder management skills, • Ability to manage priorities across multiple customers, • A proactive, solutions-focused mindset, • Experience working with SaaS platforms or technology products, • Experience in a B2B SaaS environment, • Client training or onboarding experience, • Understanding of HR, payroll, or workforce management solutions, • Experience using CRM or customer success platforms (e.g., Salesforce, Zendesk, Vitally), • Experience working with customer satisfaction metrics such as NPS, health scoring, or lifecycle analytics What We Can Offer At Employment Hero, we don’t just talk about a better way to work - we live it.Joining Employment Hero means • You will work remotely, with the flexibility to own your time and impact, • You will access cutting-edge tools to amplify your work, knowledge and outputs

In 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running. Job Title: People Advisor Location: Hybrid - Bolton (2 days in office per week) Hours: 37.5 hours per week | Monday–Friday | 9am - 5pm Salary: Up to £32,000 per annum (dependent on experience and qualifications) Contract: 12 Month FTC | Full Time UK applicants only | No sponsorship About us: Outcomes First Group is the largest independent provider of high-quality special needs education and care in the UK. We deliver research-led, personalised education that helps every child thrive. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, work together, and hold each other accountable to make the remarkable happen. About the Role The People Advisor plays a key role within the People Services function, working closely with colleagues to deliver a high-quality, customer-focused service to managers and employees. The role provides expert advice and practical support across a range of people-related matters, ensuring consistency, compliance and professionalism in line with organisational policies and procedures. This position is responsible for managing employee relations cases, supporting line managers through people processes, and responding to employee enquiries with sensitivity and accuracy. What You’ll Be Doing • Monitor and manage short-term and long-term absence, including long-term sickness cases, • Support the People Administration team by advising on escalated or complex issues, • Implement and administer employee policies and procedures consistently, • Contribute to the delivery of a high-performing operational People Service, • Support the Senior People Manager with continuous improvement initiatives aligned to the People Strategy, • Act as a trusted advisor to stakeholders across the organisation, delivering an excellent customer experience, • Provide end-to-end case management of employee relations matter Essential experience & skills • Experience working on complex ER matters at high volume, • Strong organisational skills with the ability to manage high volumes of casework and meet deadlines, • Proficient in Microsoft Word and Excel; numerate, accurate and efficient, • Flexible, proactive and solution-focused approach, • Strong stakeholder management and relationship-building skills, • Ability to manage sensitive situations that may involve strong emotional responses, • Knowledge of GDPR and confidentiality requirements, • CIPD Certificate in Personnel Practice. Desirable • Experience in education or education-adjacent settings., • Experience enabling non-communications professionals., • Background in corporate, internal or stakeholder communications. Why Join Us? Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scotland, and Wales. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect. By joining our central teams, you’ll help shape strategy, provide expert support, and drive continuous improvement across a growing organisation renowned for quality, impact, and innovation. We value collaboration, professionalism, and creativity, offering the opportunity to influence change at scale while staying true to our core values of care, aspiration, and inclusion. Benefits • Life Assurance, • Pension scheme with flexible contribution options, • “Your Wellbeing Matters” – mental and physical health support, • Family Growth Support, including enhanced maternity and paternity leave, • Flexible benefits via Vista, including discounts, Cycle to Work, Electric Car Scheme, critical illness cover, and more We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We are an Equal Opportunities Employer. We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. All stages are subject to safeguarding checks and statutory requirements, which may affect timescales.

Sales Advisor / Appointment Setter\n\nBolton, Greater Manchester\n Part-time | Monday-Friday | 9am-3pm (flexible)\n £Competitive + performance opportunity\n\nHelp grow a successful and expanding specialist service business.\n\nAn established and growing property services company in Bolton is looking to recruit a confident and organised Sales Advisor / Appointment Setter to help convert enquiries into booked work and support continued business growth.\n\nWith strong demand across residential and commercial clients, this role plays a key part in ensuring new opportunities are followed up professionally and efficiently.\n\nThis is not a call centre role, it's a varied position where your conversations directly contribute to revenue generation.\n\nThe Role\n\nYou'll be the first point of contact for many new customers, helping them understand available services and arranging appointments for specialist teams.\n\nTypical responsibilities include:\n\nMaking outbound calls to potential customers and warm leads\nResponding to incoming enquiries from homeowners and businesses\nBooking appointments for surveys and repair visits\nFollowing up quotations and previous enquiries\nGenerating opportunities from existing client databases\nMaintaining accurate CRM records and communication logs\nLiaising with internal teams to ensure smooth service deliveryYou'll play a direct role in helping the business secure new work and maintain strong customer relationships.\n\nWhat We're Looking For\n\nThis role would suit someone confident on the phone who enjoys building rapport and spotting opportunities.\n\nWe're particularly interested in candidates with experience in:\n\nappointment setting\ninternal sales\ncustomer service with a commercial focus\nproperty, construction, insurance or home improvement environments (helpful but not essential)You'll likely bring:\n\nExcellent telephone manner and written communication skills\nStrong organisational skills and attention to detail\nConfidence speaking with customers and qualifying enquiries\nExperience using CRM systems or similar tools\nA proactive, self-motivated approach\nGood Microsoft Office skillsMost importantly, you'll enjoy speaking with people and helping turn enquiries into confirmed work.\n\nWhy Apply?\n\nJoin a growing and ambitious local business\nFlexible weekday hours that fit around other commitments\nSupportive office-based working environment\nA role where your contribution directly impacts business performance\nOpportunity to grow with the organisation over timeThis is an excellent opportunity for someone looking for a part-time commercial role with genuine responsibility and variety

Customer Service Resolution Specialist (1 Year FTC) - Potenital to go Permanent**\n\nBolton (Hybrid Working Available)\n£27,000 – £29,000 + Attractive Bonus\nMonday – Friday\n\nThe Opportunity\n\nWe’re looking for a proactive and solutions-driven Customer Service Resolution Specialist to join a growing and dynamic organisation within the renewable energy sector.\n\nThis is a fantastic opportunity for someone who thrives on problem-solving, enjoys ownership of customer cases, and wants to build a long-term career with excellent progression opportunities.\n\nThe Role\n\nAs a Resolution Specialist, you’ll be the go-to expert when customer issues arise. You’ll take full ownership of cases, investigate problems, and deliver effective solutions while maintaining a first-class customer experience.\n\nKey responsibilities include:\n\n * Managing and triaging incoming customer queries and ensuring timely responses\n\n * Handling returns processes and coordinating with internal teams\n\n * Speaking directly with customers to resolve issues and de-escalate concerns\n\n * Investigating complaints to identify root causes and prevent recurrence\n\n * Logging and tracking cases accurately using internal systems\n\n * Working to SLA targets and ensuring cases are resolved efficiently\n\n * Acting as the main point of contact for customers throughout the resolution process\n\n * Escalating complex or high-risk issues where necessary\n\nAbout You\n\nWe’re looking for someone who is confident, organised, and customer-focused, with a natural ability to solve problems.\n\nYou’ll ideally have:\n\n * Strong experience in a customer service or complaints/resolutions role\n\n * Excellent communication skills (both written and verbal)\n\n * The ability to manage multiple cases and prioritise effectively\n\n * Confidence dealing with challenging situations and finding solutions\n\n * A proactive and detail-oriented approach\n\n * Good IT skills (Microsoft Office and CRM systems)\n\nWhat’s in it for You?\n\n * Competitive salary of £27,000 – £29,000\n\n * Attractive bonus structure\n\n * Monday to Friday working (no weekends)\n\n * Hybrid working options\n\n * Clear progression and career development opportunities\n\n * Supportive and collaborative team environment

Job Title: Temporary Supporter Care Administrator/Customer Service Advisor\nLocation: Salford (Office-Based)\nHours: Monday to Friday, 9:00 AM - 5:00 PM\nSalary: £12.71 per hour\n\nMy client is currently seeking x2 Temporary Supporter Care Administrator's to join their team in Salford. This role is ideal for someone with strong communication skills and an eye for detail, looking to make a positive impact while supporting the business.\n\nMain Duties & Responsibilities:\n\nRespond to inquiries from supporters, ensuring accurate and timely recording of details on the system.\nProvide exceptional customer service to enhance the service offered.\nHandle sensitive information with confidentiality, ensuring appropriate data protection.\nShare inspirational stories with supporters to encourage continued support.\nMake outbound calls to engage with supporters and promote campaigns.\nManage administration of supporter requests, donation queries, and update personal details.\nProvide administrative support to the Supporter Care Team, including assistance with team projects and purchasing activities.\nCollect and input data, producing basic reports as needed.\nHandle sensitive legacy-related correspondence and assist with troubleshooting minor system issues.\nGreet visitors and ensure security protocols are followed.This is a great opportunity to contribute to a meaningful cause in a supportive office environment. If you're proactive, organised, and have a commitment to safeguarding, please apply!\n\nThis is ideal for any candidate who has previously worked within a similar role or contact centre-based customer service roles.\n\nApply now!\n\nBrook Street NMR is acting as an Employment Business in relation to this vacancy

£12.71 per hour plus monthly bonus\n\n25 hours per week\n\n3 shifts available - All require Monday to Sunday flexibility (7am-1.30pm, 11am-8pm, 6pm-11.30pm)\n\nBased in Manchester (Media City)\n\nWe are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train\n\nRole:\n\nWe are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues.\n\n-Answering inbound calls from customers \n\n-Answering any customer questions and providing high levels of customer service\n\n-Resolving customers' vehicle issues via phone call\n\n-Keeping the customer updated at all times\n\nRequirements:\n\nTo work in the RAC Customer Service department, we are looking for people who have exceptional Customer Service, Communication and people skills. You may be dealing with customers who are distressed from a roadside breakdown and as such, you will need to show empathy and a calming nature to ensure their safety and accuracy of information gathered:\n\n-Previous customer service experience (essential)\n\n-Excellent timekeeping and punctuality (essential)\n\n-Excellent communication skills (essential)\n\n-Professional telephone manner (essential)\n\n-Call centre experience (useful)

Service Advisor – Bolton - £30,000 + Bonus – Main Dealership \n\nOur client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Bolton\n\nThe Service Advisor role comes with a competitive salary of 30,000 with an OTE of £35,000 with an excellent benefits package.\nCompany Benefits Scheme,\n\nCompany Pension,\nPerformance BonusKey Service Advisor Roles and Responsibilities:\n\nEnsure customers are aware of service and repair work required to their vehicles in a professional manner\nAdvise on estimated costs of repairs and work to be undertaken\nSell additional products as appropriate to customers’ needs\nAdvise on timescales and collection arrangements\nProduce job cards on the in-house computer system\nUpdate customer and vehicle records\nDocument all warranty work in accordance with manufacturer policy\nPreparation and completion of invoicesMinimum Service Advisor Requirements:\n\nExperience in a similar role, as a Service Admin / Service Advisor or similar\nAn ability to sell additional products and services to customer\nExperience in using commercial databases\nExcellent communication skills and the ability to deliver outstanding customer service\nThe ability to manage multiple tasksService Advisor – Bolton- £30,000 + Bonus – Main Dealership

Customer Service Advisor (Optical Experience Required).We are seeking a confident and knowledgeable Customer Service Advisor with experience in the optical sector.The ideal candidate will have a strong understanding of optical products and services,.This role is perfect for someone who enjoys helpin

I am pleased to be working with a market-leading, Bolton-based client who are looking to add to their well-established team.They are looking for an attentive and proactive Customer Service Advisor to join their operation on a full-time, permanent basis.My client is looking for a proactive and custom

BUPA is looking for a Customer Service Advisor in Salford Quays to handle customer inquiries with empathy and care.

As a Customer Service Advisor in our Contact Centre, you'll be the friendly voice that helps our customers when they need us most – whether it's something small or something serious, we're here to make sure they feel cared for. Call Centre - Customer Service Advisor. Be confident and comfortable d

B&Q plc in Bolton is seeking a Showroom Advisor to enhance customer experiences by helping them realize their kitchen and bathroom ideas.

FNZ in Bolton is seeking a motivated Customer Service Representative to engage with customers and help them with financial product inquiries. The role includes managing calls, providing accurate information, and ensuring a positive customer experience.

An automotive service provider in Bolton seeks a dedicated Service Advisor to be the primary contact for customer communication during vehicle maintenance. Responsibilities include keeping customers updated, promoting services based on technician input, scheduling appointments, and maintaining custo

Vertu Motors plc is offering an exciting opportunity for a Senior Service Advisor at Vertu Land Rover Bolton.This role is essential in managing customer interactions and ensuring satisfaction during vehicle servicing.Candidates should have a minimum of 2 years' experience in a similar role at a deal

Deliver exceptional customer service across the board by achieving on‑time delivery, product excellence and adherence to customer requirements. Answer all inbound calls to the Customer Service Centre within KPI. Keep customer informed at all times of status of repair of vehicle and adhere to any q

Hillingdon Manor School is seeking a People Advisor to provide high-quality, customer-focused service to managers and employees.

In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers.As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail

Join us at Phillips & Cohen Associates (UK) Ltd as a Customer Service Advisor, which we call ‘Estate Care Specialist’ in our Manchester contact centre. On a day-to-day basis you will be engaging with our clients and customers to provide a ‘Best in Class’ service whilst adhering to our core v

A beauty retail company in England is seeking a team member to support store management in driving sales and providing exceptional customer service. Candidates should have strong interpersonal skills and a genuine passion for beauty and the retail industry.

Reporting to the Service Manager working in a team of 5 Service Advisors and 4 support Administrators, the purpose of this role is to deliver exceptional customer service, ensuring the smooth and efficient operation of the service department and a high level of customer satisfaction. Service Advisor

A leading automotive dealer in Bolton is looking for a Service Advisor to join their team.

A recruitment agency is seeking a Temporary Supporter Care Administrator/Customer Service Advisor in Salford.This office-based role requires strong communication skills and attention to detail to support enquiries and administration within a supportive office environment.Key responsibilities include

A leading automotive service provider in Bolton is searching for a Service Advisor to enhance customer satisfaction and streamline service processes.In this role, you will be the first point of contact for customers, ensuring a smooth service experience.Candidates should possess proven experience in

If you’re a Customer Service Advisor who has experience in a Call Centre or Customer Service Centre, or can demonstrate working in a customer service environment, apply today!. As a Customer Service Advisor in our Bolton Call Centre, you’ll be the first point of contact for customers, providing

A prominent automotive brand in Bolton seeks a Service Advisor to enhance customer satisfaction in their service department.

Lloyds Bank plc is hiring for a part-time Customer Support role in Bolton, requiring 31. This position focuses on providing face-to-face assistance to customers, helping them navigate their banking needs with care and empathy. Ideal candidates should have at least 12 months of customer service exper

A leading home appliance brand in the UK is looking for a Customer Service Advisor based in Bolton.You'll provide exceptional service to customers, resolving queries and arranging engineer visits as needed.With a base salary of £25,150, other benefits include hybrid working, discounted gym membersh

We are seeking a passionate Customer Service Advisor who enjoys assisting customers, building genuine connections, and progressing their career within a company that truly champions its people. Customer service experience (even a few months – we value your potential!). Engage with existing busines

Marshalls PLC in Ramsbottom is seeking an Internal Sales Advisor to join their Sales team.You'll handle customer inquiries and sales requests, ensuring excellent service and timely resolution.Ideal candidates will possess strong communication skills and ideally some sales experience.This role offers

Customer Service Advisor – Insurance Career Opportunity Bolton | £24,479 | Monday–Friday | 35 Hours Are you an experienced Customer Service professional looking to build a long-term career rather than move between front-line roles? Were recruiting a Customer Service Advisor to join our growing

Customer Service Advisor – Insurance Career Opportunity Bolton | £24,479 | Monday–Friday | 35 Hours Are you an experienced Customer Service professional looking to build a long-term career rather than move between front-line roles? Were recruiting a Customer Service Advisor to join our growing

Customer Service Advisor – Insurance Career Opportunity Bolton | £24,479 | Monday–Friday | 35 Hours Are you an experienced Customer Service professional looking to build a long-term career rather than move between front-line roles? Were recruiting a Customer Service Advisor to join our growing

Customer Service Advisor - Housing Repairs & EnquiriesLocation: Bury (with some home working) Hours: 37 hours per week Salary: £14.82 per hour About the Role We are looking for experienced and motivated Customer Service Advisors to join our team, providing front-line support on housing repairs and general housing enquiries. In this role, you will act as a key point of contact for residents, delivering high-quality, customer-focused service over the phone. You will primarily support our busy housing repair lines, while also assisting with a range of general housing-related queries. This is a fast-paced environment, so we are seeking individuals who can hit the ground running and make an immediate impact. Key Responsibilities *Handle inbound calls relating to housing repairs and general housing enquiries *Accurately log repair requests and ensure timely escalation where required *Provide clear, helpful advice and information to residents *Deliver excellent customer service, resolving queries efficiently *Work collaboratively with colleagues and service teams to meet customer needs About You *Proven experience working within a housing environment (essential) *Experience in a contact centre or customer service role *Strong communication and customer service skills *Ability to manage a high volume of calls in a busy setting *Confident in using systems to record information accurately *A proactive attitude and the ability to start contributing quickly What you need to do now If you're interested in this role, please forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you an experienced and customer-focused Service Advisor looking to advance your career within a prestigious automotive environment? We are currently seeking a skilled Service Advisor to join our client's dynamic service team in Bolton. This full-time, permanent position offers a rewarding opportunity for professionals passionate about delivering exceptional customer service and working with high-quality vehicles. As a Service Advisor, you will be the vital link between customers and the workshop, ensuring a smooth and efficient service experience. Your welcoming approach and organisational skills will help drive customer satisfaction and support the success of the service department. Benefits: Up to 27 days holiday plus bank holidays Employee assistance programmes and wellbeing courses Medicash Healthcare plan Pension scheme and life assurance cover Employee reward and recognition schemes Annual staff and children’s Christmas parties Staff discounts on products and services Generous £1,000 referral reward Comprehensive training leading to manufacturer accreditation Opportunity to earn an OTE of up to £40,000 including bonusesDuties: Act as the first point of contact for customers, providing exceptional service from arrival to vehicle handover as a Service Advisor Build strong customer relationships by understanding their needs and offering accurate estimates Maintain precise records of service appointments, repairs, and customer interactions Identify opportunities for upselling additional services and products to enhance the customer experience Liaise closely with the workshop and other departments to ensure timely and high-quality service delivery Keep customers informed on vehicle progress and manage any concerns effectivelyRequirements: Proven experience as a Service Advisor or in a similar automotive position is highly desirable Excellent communication and customer service skills Full UK driving licence with a clean driving record Genuine passion for the motor trade and a professional work ethic Strong organisational skills and attention to detail Ability to work efficiently in a fast-paced environment and collaborate with colleagues Problem-solving skills to address customer concerns and resolve issues swiftlyIf you are ready to take your career to the next level as a Service Advisor in Bolton, this is your chance to join an industry-leading team dedicated to excellence. We encourage you to find out more about this exciting opportunity. Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Bolton and Greater Manchester today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today

Sales Advisor Rhino Greenhouses | RHS Garden Bridgewater, Manchester £30,000-£35,000 + Commission (OTE £40,000-£45,000) Enjoy sales, but want something a bit more consultative? Interested in gardening, outdoor living, or helping customers create something long-term? This is a brilliant opportunity to join Rhino Greenhouses at an exciting stage of growth, based at their new retail site within RHS Garden Bridgewater. This isn't typical retail. You'll be guiding customers through a considered purchase, helping them invest in a greenhouse that becomes part of their lifestyle. Just as importantly, Rhino have built a culture defined by Kindness, Team Spirit and a Passion for Excellence. That means no hard sell, no pressure tactics, just genuine conversations, pride in what you do, and a team that supports each other to succeed. What's on offer? £30,000-£35,000 basic salary (depending on experience). Potential OTE of £40,000-£45,000 Progression opportunities as the team grows Be part of a new and growing retail concept within RHS Strong support from Rhino's well-experienced team Work with a premium product What's the job? You'll be based at Rhino's display site within RHS Bridgewater, engaging with visitors and guiding them through a consultative sales journey. This is about understanding what the customer wants to achieve and helping them choose the right solution; whether that's growing their own food, creating a lifestyle space, or investing in their garden. Day to day, you'll be: Speaking with customers and building rapport Demonstrating products and explaining their quality and design Understanding customer needs and recommending the right greenhouse Working towards sales and revenue targets Capturing enquiries and supporting follow-up conversations Keeping the display area looking professional and welcoming Working closely with the wider team to ensure a smooth customer journey What do you need? Experience in retail sales or a customer-facing sales role Confidence speaking to customers and building relationships A proactive, driven approach to hitting targets Comfortable working independently Happy working weekends as part of a retail setup An interest in gardening, outdoor living or growing is a big plus Just as importantly, you'll be someone who naturally aligns with how Rhino operate: You treat customers with kindness and respect You take pride in your work and strive for high standards You enjoy being part of a team and contributing positively What's next? For an informal chat, call me on (phone number removed), email (url removed), or drop me a message on LinkedIn

Customer Service Advisor (Complaints Handling) £32,000 - £33,500 + Package/Bonus - Middleton About the Client We are recruiting on behalf of a well-established and fast-growing UK-based online car servicing provider. The business connects customers with a nationwide network of trusted garages through a simple and efficient digital platform, with a focus on making car servicing transparent, accessible, and hassle-free. Due to continued growth, our client is expanding their Customer Service team and is seeking a Senior Customer Service Advisor to support the delivery of high-quality customer care and complaint resolution. This is an excellent opportunity for an experienced complaints handler who enjoys problem-solving and thrives in a fast-paced, customer-focused environment. The Role As a Senior Customer Service Advisor, you will be responsible for managing complex customer enquiries and complaints, ensuring each case is handled professionally, efficiently, and in line with company procedures. You will take ownership of cases from initial contact through to resolution, working closely with internal teams and a network of partner garages to deliver fair and timely outcomes. This role requires strong communication skills, sound judgement, and the ability to remain calm and solutions-focused when dealing with challenging situations. Key Responsibilities • Manage customer complaints via phone and email with professionalism and empathy, • Investigate complex cases, gathering information from customers, garages, and internal systems, • Provide clear, fair, and timely resolutions in line with company policies, • Take full ownership of cases from start to finish, • Maintain accurate records of all customer interactions, • Support the wider team in managing complaint volumes and reducing backlogs, • Identify recurring issues and share insights to help improve processes and customer experience, • Build strong relationships with customers through excellent service delivery Requirements • Minimum of 2 years’ experience in complaints handling or dispute resolution, • Strong communication skills with confidence in handling difficult conversations, • Excellent problem-solving and investigative skills, • Customer-focused approach with a commitment to high service standards, • Ability to remain calm under pressure, • Strong organisational skills and attention to detail, • Ability to work independently and collaboratively within a team, • Comfortable working in a fast-paced and evolving environment Benefits • Performance-based bonus scheme, • Company pension, • Casual dress, • On-site parking Opportunity for career progression within a growing organisation

Location: Office-Based Reports To: Engineering Manager Salary: starting from £27,000 per year depending on experience Role Overview The Technical Support Advisor is responsible for delivering high-quality technical support across systems, hosted services, and network infrastructure. The role focuses on logging, diagnosing, and resolving customer issues remotely where possible, while ensuring clear communication and adherence to defined service level agreements (SLAs). We maintain a range of hosted systems including Universe, Gamma, HV Select, Wildix, 3CX, 8x8 & Bicom. This position plays a key role in maintaining customer satisfaction, supporting field engineers, and ensuring operational efficiency across support processes. Key Responsibilities Log, track, and manage all customer-reported faults via the CRM system, ensuring accuracy and completeness Provide first-line and second-line technical support to customers via phone, email, and remote access tools Diagnose and resolve system, network, and hosted service issues remotely wherever possible Access and maintain customer systems remotely for troubleshooting and maintenance purposes Maintain consistent and proactive communication with customers, providing regular updates on fault status and resolution progress Collaborate with internal departments to ensure efficient fault resolution and information sharing Liaise with third-party suppliers and vendors to escalate and resolve technical issues when required Verify customer maintenance contracts and account status before scheduling engineer visits Coordinate and manage field engineer schedules, including booking and organising site visits Ensure all fault-related activities are accurately recorded and updated within the engineering system/app Order necessary equipment for fault resolution and maintain accurate records of parts and usage Manage the return of faulty equipment to suppliers in line with company procedures Maintain accurate and up-to-date records across CRM systems and internal tracking tools (e.g. faults board) Prepare and deliver regular reports (weekly/monthly) and ad hoc updates as required Maintain a strong working knowledge of company products, services, and supported technologies Identify process improvement opportunities and contribute to continuous service enhancement Build and maintain effective working relationships across departments Adhere to company Health & Safety policies and procedures at all times Maintain a clean, organised, and professional working environment Skills & Experience Essential: Previous experience in a technical support or helpdesk environment Strong troubleshooting and problem-solving skills Experience using CRM or ticketing systems Good understanding of hosted systems, VoIP, or network infrastructure and remote support tools Excellent communication and customer service skills Ability to prioritise workload and manage multiple tasks effectively Desirable: Experience with hosted systems, VoIP, or network infrastructure Familiarity with SLA-driven environments Knowledge of engineering coordination or field service operations Key Competencies Customer-focused with a proactive approach Strong attention to detail and organisational skills Effective team player with the ability to work independently Clear and confident communicator Adaptable and able to work in a fast-paced environment TPBN1_UKTJ

Motor Vehicle Service Advisor £28,000 – £70,000 OTE | Full-Time | Middleton Ready to accelerate your career in the automotive industry? If you’re a results-driven sales professional who thrives on hitting targets and delivering outstanding customer experiences, this is your opportunity to join a high-performing, forward-thinking team. We’re looking for a confident and motivated Service Advisor who can take full ownership of the customer journey while maximising sales opportunities and building lasting client relationships. What You’ll Be Doing • Delivering a first-class customer experience from start to finish, • Taking full ownership of each customer interaction and service journey, • Identifying opportunities to upsell products and services, • Driving revenue growth through strong sales performance, • Building trust and long-term relationships with customers What We’re Looking For • Proven sales experience (telesales or similar – minimum 3 years), • A natural communicator with strong interpersonal skills, • A proactive, target-driven mindset with a hunger to succeed, • Excellent organisation and attention to detail, • Motor industry experience is a bonus, but not essential What You’ll Get • Competitive base salary with uncapped earning potential (OTE up to £70,000), • A role within a respected and growing automotive business, • Supportive team environment with real career progression opportunities, • Casual dress and on-site parking Location Middleton – must be able to reliably commute or relocate before starting If you’re ambitious, customer-focused, and ready to take your earnings—and career—to the next level, we want to hear from you

CUSTOMER SERVICE CO-ORDINATOR – OLDHAM £27,000 – £28,000 Oldham Supporting a busy, fast-paced manufacturing business This is not just “answer the phone and log a ticket.” This is for the people who: actually care when something goes wrong take ownership and don’t pass problems around like a hot potato If you’re the one who sorts it, fixes it, and makes the customer feel like they’ve been looked after properly… you’ll fit straight in. THE ROLE You’ll be at the centre of everything customer-related — keeping orders moving, solving problems, and making sure customers actually enjoy dealing with the business (rare, but we love to see it). Day to day, you’ll be: Processing customer orders accurately and on time Handling calls and emails — keeping communication clear, professional, and helpful Resolving customer queries and complaints properly (not just ticking a box) Providing updates on stock, pricing, and lead times Working closely with internal teams to make sure everything runs smoothly Building strong relationships with customers and stakeholders Getting involved in improving processes and customer experience This is a role where you’ll be busy… but in a good, time goes fast kind of way. WHAT YOU’LL NEED Previous customer service / coordination / admin experience Strong attention to detail (orders need to be right) Confident communicator — phone, email, face-to-face Organised and able to prioritise in a fast-paced environment Good IT skills (Microsoft Office as a minimum) A solutions-focused mindset — you fix things, not avoid them Bonus points if you’ve used CRM or order systems (Orderwise etc.) WHY THIS ROLE? Because this isn’t one of those “sit quietly and answer calls” jobs. You’ll be: * A key part of the business * Trusted to manage customer relationships properly * Involved in making things better, not just maintaining the status quo If you’re the kind of person who: enjoys being busy likes helping people and takes pride in doing things right You’ll thrive here. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Ad

As a Customer Support Advisor, you will be providing excellent customer service to both external and internal customers being the first point of contact to assist in orders, via phone and email. Ensure that all customer Comments/complaints/correspondence is processed in accordance with Fresh Direc

Customer Advisor with Azerbaijani. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. In this role, you will be the first point of contact for customers, assisting them via.

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor. To join us in this role, you’ll have experience of working in a cus

As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Ad

RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich. As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice