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Our client is a well-established Managed Service Provider, CRM, and Software Development business, and they’re looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where you’ll oversee day-to-day IT operations, service delivery, and project execution, while also acting as the go-to escalation point for more complex issues. You’ll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management • Take ownership of the day-to-day delivery of IT services, ensuring SLAs and KPIs are consistently met, • Act as the senior escalation point for both operational and technical issues, • Keep processes, documentation, and standards up to date and continuously improving, • Oversee incident, problem, and change management, • Lead and support technical support and project teams, • Coach, mentor, and develop team members, • Clearly communicate company direction, team goals, and priorities, • Oversee the full lifecycle of IT projects—from planning through to delivery and handover, • Ensure projects are delivered on time, within scope, and to the right technical standards, • Provide technical oversight before, during, and after project delivery, • Build strong, trusted relationships with key stakeholders, • Act as a senior technical advisor, helping customers align IT with their wider business goals, • Support Directors with pre-sales input and solution design, • Maintain oversight across customer environments, including:, • Windows Server and Active Directory, • Cloud platforms (Azure, Microsoft 365), • Virtualisation (VMware, Hyper-V), • Networking, firewalls, and security solutions, • Ensure best practice across backup, disaster recovery, security, and patching, • Stay hands-on when needed, particularly for complex issues or critical incidentsEssential, • 5+ years’ experience in a customer-facing IT role within an MSP environment, • Proven experience managing IT operations, service delivery, or technical teams, • Strong background in Microsoft 365, Azure, Windows Server, and Active Directory, • Solid understanding of networking, security, and virtualisation technologies, • Excellent communication skills and the ability to build confidence at all levels, • Strong organisational skills with great attention to detail, • Microsoft 365, Teams, Exchange, SharePoint, Intune, Autopilot, • VMware ESX, vCenter, and/or Hyper-V, • Backup solutions and enterprise firewalls (Sophos XGS), • Email security platforms (Mimecast, Symantec), • LAN, WAN, VLAN, VPN, enterprise wireless, and MFA, • Sophos, Egnyte, and Ubiquiti, • IT certifications or formal technical qualifications, • Strong documentation and reporting skills

Take ownership of excellent customer service delivery. Respond to customer and vendor enquiries via portal, telephone and email in a friendly, efficient and timely manner.

The Company: Our client is a European leader in finance that has supported businesses for over 70 years.The organisation works with a wide range of sectors, including agriculture, food production and construction, as well as businesses delivering clean-energy, water and waste technologies.They partn

The Company:Our client is a European leader in finance that has supported businesses for over 70 years.The organisation works with a wide range of sectors, including agriculture, food production and construction, as well as businesses delivering clean-energy, water and waste tech

This key role involves supplying parts efficiency, managing customer enquiries, and maintaining stock control, requiring strong organisational skills and a valid UK driver's licence. A professional dealership in Basingstoke is looking for an organised Parts Advisor to join their aftersales team.

As a Customer Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. In particular, my client is looking for someone with strong customer service skills who has excellent customer rapport and can deliver great C

A leading infrastructure services company is seeking a Customer Service Advisor to join its team in Basingstoke. This role offers the flexibility to work remotely, with occasional travel to the office. You will support various teams by managing work orders and ensuring efficient service delivery.

Communicating effectively with customers and colleagues, monitoring inboxes and providing phone cover to ensure seamless service delivery. Supporting contract managers with performance reporting, resolving system issues, and maintaining excellent working relationships with all stakeholders. Excellen

Job role: Parts Advisor [Automotive] Location:- Basingstoke Salary: £33,000 OTE Holt Recruitment are recruiting on behalf of one of the UK's top Premium Dealership Groups, offering an exciting opportunity for a Parts Advisor in Basingstoke. As the first point of contact, you'll represent an iconic franchise, serving retail customers and keeping the workshop running smoothly with the parts they need. From handling stock replenishment and customer calls to navigating the parts catalogue like a pro, you’ll be the backbone of our day-to-day operations. What’s in it for you? £30,000 basic with a bonus adding up to £33,000 OTE Monday to Friday schedule with only 1 in 3 Saturdays. Comprehensive training with a globally recognised brand. Clear pathways for progression and opportunities for further training across the business. What makes this role fulfilling? You won’t just be moving parts—you’ll be building relationships. Many of our customers have been loyal for generations, and your exceptional customer service will be key to keeping them coming back. Every day will bring a new challenge, whether it’s sourcing hard-to-find parts or having a chat with a familiar face. What are we looking for? A passion for delivering outstanding customer service. A knack for building strong relationships with both customers and colleagues. A keen eye for detail and the ability to juggle admin tasks with ease. Does this sound like you? If you’re ready to accelerate your Motor Trade career, hit 'apply' below with your CV. Or, for a more detailed conversation about the role, contact Eric Duxbury at (phone number removed) or email your CV to (url removed). Don’t wait—shift gears and start your next challenge with us today

Job Title – Project Manager Role Overview My client is a global leading provider in facilities management and they are looking for a project manager to join the team on a permanent basis. With the continued expansion, they are looking to strengthen their team to appoint a Projects Manager, with experience in commerical fitout and M&E, to deliver a variety of projects. The manager will have full accountability and responsibility for managing and the delivery of project works. These works will be a mixture of M&E, fitout and capital projects. Job Purpose • Be responsible for delivering a variety of project work on our customer sites, • Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor., • Work with developers, designers and sub-contractors to define and document scope(s) of work(s)., • Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins., • Manage, run and draw up tenders on behalf of the customer as required. Carry out full tender analysis of all sub-contractor returns., • Work within the current CDM process. In the main taking on the role of principle contractor., • Identify, reduce and manage all statutory and commercial risks associated with the project they are leading., • Ensure QHSE practices and processes are fully embedded in each project., • Ensure full compliance with project management policies and procedures., • Manage the day-to-day operational aspects of the project(s) “end to end”. Activities to include but not be limited to estimating, business development, quantity surveying, sub-contractor management and site manager duties., • Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s)., • Ensure customer acceptance is adhered to, in writing and in line with the project plans., • Mutually agree payment schedules and applications for payment to the benefit of the project and the business., • Ensures project documents are complete, current and appropriately stored., • Provide timely monthly reports to the Head of Projects/Business Unit Director in an agreed format. Person Specification • Recognised technical qualification within the Construction Industry, • Minimum of 5 years proven Project Management experience, • MOD experience (Advantageous but not essential), • IOSH Managing Safely and/or SMSTS, • Client relations & management experience

Service Advisor Location: Basingstoke Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor ·Arranging Service Department bookings. ·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. ·Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor ·Must have previous experience as a Service Advisor ·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System ·Previous experience Upselling ·Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 52439...

The Role: Silcom Recruitment are pleased to be supporting a valued client of ours in Basingstoke, who are looking to appoint an organised Parts Advisor to join their established aftersales team. This is a key position within the dealership’s parts department, acting as the link between the workshop, suppliers, and customers. The successful candidate will play a vital role in ensuring the smooth and efficient supply of parts, contributing directly to workshop productivity and overall customer satisfaction. This is a fantastic opportunity to join a professional and well-run dealership environment, where attention to detail, teamwork, and customer service are paramount. Responsibilities & Requirements of a Parts Advisor: Supply parts to the workshop efficiently, ensuring technicians have the correct parts at the right time. Manage parts enquiries from retail and trade customers via telephone, email, and face-to-face interaction. Accurately identify, source, and order vehicle parts using manufacturer systems. Maintain effective stock control, including receipting deliveries, stock rotation, and regular stock checks. Process invoices, returns, and warranty parts in line with company procedures. Build and maintain strong working relationships with suppliers and customers. Ensure the parts department operates in line with manufacturer and dealership standards. Previous experience as a Parts Advisor not essential. Strong organisational skills, excellent attention to detail, and the ability to work in a fast-paced environment. Must possess a valid UK driver’s licence. The Package: Salary: Up to £30,000 (dependent on experience) + bonus opportunity. Hours: Monday – Friday: 07:30am – 5:00pm 1 in 4 Saturday's rota: 8:00am - 14:00pm Stable and supportive dealership environment with opportunities for long-term career development. If you believe you have the experience, organisation, and drive to succeed as a Parts Advisor, then we would like to hear from you. **Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest

Service Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group.working with a market leading brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Basingstoke area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a market leading brand, who will provide you with excellent support • Market leading £40,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more

Our client is a well-established Managed Service Provider, CRM, and Software Development business, and they’re looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where you’ll oversee day-to-day IT operations, service delivery, and project execution, while also acting as the go-to escalation point for more complex issues. You’ll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management • Take ownership of the day-to-day delivery of IT services, ensuring SLAs and KPIs are consistently met, • Act as the senior escalation point for both operational and technical issues, • Keep processes, documentation, and standards up to date and continuously improving, • Oversee incident, problem, and change management, • Ensure customer environments are stable, secure, and aligned with best practice Team Leadership & Development • Lead and support technical support and project teams, • Coach, mentor, and develop team members, • Clearly communicate company direction, team goals, and priorities, • Identify skills gaps and support ongoing training and development Project & Change Delivery • Oversee the full lifecycle of IT projects—from planning through to delivery and handover, • Ensure projects are delivered on time, within scope, and to the right technical standards, • Provide technical oversight before, during, and after project delivery, • Carry out site surveys and ensure accurate documentation is produced Customer & Stakeholder Management • Build strong, trusted relationships with key stakeholders, • Act as a senior technical advisor, helping customers align IT with their wider business goals, • Support Directors with pre-sales input and solution design, • Ensure smooth handovers into support teams Technical Oversight • Maintain oversight across customer environments, including:, • Windows Server and Active Directory, • Cloud platforms (Azure, Microsoft 365), • Virtualisation (VMware, Hyper-V), • Networking, firewalls, and security solutions, • Ensure best practice across backup, disaster recovery, security, and patching, • Stay hands-on when needed, particularly for complex issues or critical incidents Essential 5+ years’ experience in a customer-facing IT role within an MSP environment Proven experience managing IT operations, service delivery, or technical teams Strong background in Microsoft 365, Azure, Windows Server, and Active Directory Solid understanding of networking, security, and virtualisation technologies Excellent communication skills and the ability to build confidence at all levels Strong organisational skills with great attention to detail Comfortable working under pressure and managing competing priorities Desirable Experience with: Microsoft 365, Teams, Exchange, SharePoint, Intune, Autopilot VMware ESX, vCenter, and/or Hyper-V Backup solutions and enterprise firewalls (Sophos XGS) Email security platforms (Mimecast, Symantec) LAN, WAN, VLAN, VPN, enterprise wireless, and MFA Sophos, Egnyte, and Ubiquiti IT certifications or formal technical qualifications Strong documentation and reporting skills

Senior Security Engineering Consultant (121lw) Remote - £90,000- £100,000pa + Benefits Are you an experienced cyber professional from a military or defence background looking to step into a more consultative, project-led role? We’re supporting a rapidly growing cyber security organisation that is actively investing in ex-military talent and building a high-performing Security Operations capability. This role is ideal for someone who has already transitioned (or is close to transitioning) and wants to move into a client-facing, engineering-focused consultancy position. DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. This is not a traditional SOC role. You’ll work across a range of customer environments, helping design, build, and improve Security Operations capabilities - from SIEM and SOAR implementations through to automation, detection engineering, and cloud security assessments. Roughly, 50% project delivery (client-facing consultancy) 50% internal engineering, innovation, and capability development. A remote role with occasional travel to South East office. You do not need experience with every commercial tool - training is provided. This role suits either ex-military candidates who have already gained some commercial or advanced technical exposure, OR service leavers with strong cyber/SOC experience and the confidence to step into a consultative role What You’ll Be Doing Delivering security engineering projects across SIEM, SOAR, and XDR platforms Designing and building automation playbooks and integrations Conducting cloud (Azure-focused) security health checks Developing detection rules, log parsing, and correlation logic Supporting vulnerability and exposure management programmes Working closely with internal engineering teams to improve tooling and processes Acting as a trusted technical advisor to customers Essential Experience working in a SOC or CDOC (Cyber Defence Operations Centre) environment Strong understanding of - Security monitoring & incident response and Threat behaviours (e.g. MITRE ATT&CK) Hands-on experience with at least one - SIEM / SOAR / XDR platform Ability to take a problem and engineer a solution end-to-end Strong communication skills and ability to engage with stakeholders Ideal (but not essential) Experience with cloud security (Azure preferred) Exposure to automation or scripting (e.g. Python, APIs) Experience in advisory, design, or project-based work For military candidates: Experience at commissioned / supervisory level OR Exposure to advisory or capability development work You’ll likely align well if you have, worked in a SOC, CDOC or cyber operations environment Experience analysing threats, logs, or incidents Exposure to secure networks or defence systems A mindset focused on problem-solving, adaptability, and ownership This is a fast-paced, collaborative, “people first” culture, where people genuinely support each other Clear progression pathways, funded certifications and structured training plans. Interested? Please send a copy of your CV with a note outlining why this would be the ideal opportunity for you to Liz Walsh at Ex-Mil Recruitment Ltd

Customer Service / Sales Administrator. Working as part of a busy sales and customer service function, your responsibilities will include:. Processing customer orders via phone, email and online portals.

Customer Service Advisor - 12 month FTC. Do you enjoy being the voice of support and enabling customer success? Maxwell Bond is partnered with a Saas Edtech business who are looking for a Customer Success Administrator to join their growing team!. Support Customer Success Associates with administrat

Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for xsrmqjs customers, providing 1st line IT support and.

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE.

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers acro

As a Customer Sales Advisor you will be working within the already established Customer Service Team, acting as key contact for the companies clients. You will have previous telesales/ internal sales or a customer-facing (wholesale, retail or B2B) background. A professional telephone manner with str

The role of our Customer Services Advisor is critical to the success of our business. The defining characteristics of our Customer Services Advisors are that they’re organised and efficient. To update customer records and liaise with customer relatives as required.

The role involves providing outstanding service, managing customer inquiries, and promoting digital channels. Ideal candidates will have a passion for customer experiences, strong communication skills, and the ability to work in a fast-paced environment. A leading insurance provider in the UK is see

German speaking Customer Service Advisor. Sign in to set job alerts for “Customer Service Advisor” roles. German speaking Customer Service Advisor.

A growing financial services firm in Milton Keynes seeks a Customer Service Advisor / Collections Advisor. This hybrid role demands strong experience in financial services customer service, although training will be provided for collections tasks. Responsibilities include managing customer accounts,

A leading beauty brand in Bicester Village is seeking a Part-time Senior Sales Advisor to drive sales and create exceptional customer experiences. As a Senior Sales Advisor, you will achieve retail targets, support events, and maintain brand standards in a vibrant environment.

A leading commercial vehicle dealership in Derby is seeking a Parts Advisor to drive sales of seasonal products and deliver outstanding customer service.

A prominent automotive group in the UK is seeking a motivated Parts Advisor to join their team. The role requires managing stock levels, ordering vehicle parts, and providing excellent customer service. Candidates should have experience in the motor industry, strong organizational skills, and the ab

Candidates should have experience in customer service, ideally in retail sales, and be proactive in assisting customers.

A leading infrastructure company is seeking an Apprentice Customer Service Advisor to join their team in Worsley. Key responsibilities include providing excellent customer service, learning to manage tasks, and maintaining clear communication. This role offers hands-on training in customer service a

Proven ability to communicate technical information clearly to customers. Experience in customer-facing or telephone-based roles preferred. Handling inbound and outbound calls with customers and trade partners.

Interest in connecting with customers to drive customer engagement. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan pro

We are looking for a Customer Service Advisor who will provide general and technical advice to customers as required either over the telephone, e‑mail or fax. Deal with a range of customers on a daily basis and handle general enquiries, provide technical advice and handle customer complaints with

A leading beauty retailer in the Metropolitan Borough of Solihull is seeking a dedicated team member to support the store management in driving sales and delivering exceptional customer service. Responsibilities include assisting customers, upholding company values, and maintaining adherence to poli

We are always here to help as every customer gets access to 24/7 customer support through a quick call, social media, emails and our app. Analytical problem solving skills to help get the customer to a logical solution in the scenario based questions, whilst being customer centric and empathetic. Pr

A leading healthcare solutions provider in Greater London seeks a Customer Service Advisor to efficiently handle customer enquiries and issues.

A luxury jewellery boutique in London seeks a dynamic Client Advisor to provide exceptional client service and build lasting relationships. The successful candidate will have previous experience in luxury retail or client advisory, preferably in Jewellery, and possess strong interpersonal and commun

Our Customer Service Advisors (known locally as a Property Manager), play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. Providing a first-class service to our customers is at the heart of your role,

Contribute as a valued member of our specialist Customer Service team. Confidence on the phone, with the ability to build rapport with customers. Previous experience in a customer service environment.

The role of a Customer Service Advisor is to ensure that their day-to-day tasks are completed accurately and efficiently and to enhance customer relations with a “happy to help & go the extra mile” attitude. The Service Desk operates 6am till 8pm and lines are open to customers 8am to 8pm 7 days

Due to expansion within this company, we are seeking a Customer Service Advisor to join our team. Update and maintain customer records on internal systems. Call Centre and Customer Service City of London, London £20 per hour Temporary.

The Customer Service Advisor will manage work orders, liaise with engineers and subcontractors, and provide administrative support to Contract Managers. Monitor inboxes, answer calls, capture service requests, and provide updates to customers and stakeholders.

Job Posting TitleCustomer Service Advisor### Description & RequirementsBe part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. We are more than just a contact centre; we are a vital support line an

A leading service provider is seeking a Customer Banking Agent in Preston, offering competitive compensation including a base salary of £27,032. The role involves assisting customers through inbound calls, crafting personalized solutions while adhering to regulatory standards.

Customer Service Advisor - Purfleet. Meet and greet all customers on arrival in a professional and friendly manner. Provide timely updates to customers.

Peoples Ford is looking for a Parts Advisor in the United Kingdom, England. The ideal candidate has a minimum of 2 years experience in an automotive role and a passion for customer service.

As a Customer Service Advisor, you will be responsible for providing professional, efficient, and courteous support to customers across multiple channels, ensuring queries are resolved promptly and accurately. Previous experience in a customer service or customer facing role is desirable. Four Squar

This role focuses on helping customers leverage the SAP Business Technology Platform through proactive partnership and technical advisory. Join SAP to enable customer success and digital transformation. SAP SE is seeking a BTP Customer Success Partner based in Greater London.