Trabajos customer advisor en BoltonCrear alertas

Position Title: Business Development Representative Location: United Kingdom Employment Type: Full-Time Onsite, Remote or Hybrid: Remote/Flexible Department: Marketing Hiring Manager: Manager of Business Development Travel: Minimal COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like AT&T, National Park Foundation, Laborie, and Bank of America work, create, collaborate, and learn in order to deliver exceptional brand experiences at scale. Aprimo helps enterprises unleash the power of their content by providing a marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution all in one place, store content and media in a shared repository, and receive in-depth insights into how content performs. Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy. Named a Leader in Digital Asset Management (DAM) and Marketing Resource Management by Forrester and winner of the 2021 Tech Cares Award for our work with Aprimo HELPS, we build on the power of our people to make an impact both in our industry and in our communities. POSITION SUMMARY: At Aprimo, the Business Development Representative (BDR) will work with Demand Generation to assist Account Executives (AE) to drive new business revenue. You will be required to utilise leading sales technology to meet activity and opportunity quotas per month. WHAT YOU WILL BE RESPONSIBLE FOR: • Work with Demand Generation to identify target prospects/stakeholders to engage with, • Work with marketing and Account Executives to create and drive a nurture program to support pipeline development, • Build targeted lists for your outreach using ZoomInfo, Cognism and Salesforce, • Work with prospects to identify business challenges through structured discovery conversations, with a ‘solution first’ mindset to align their challenges with the values and outcomes Aprimo can provide, • Generate high-quality first-time appointments per month for your Account Executive to attend, • Continue development and maintain a qualified opportunity pipeline that exceeds 3x of the team annual quota, • Identify any gaps in KPI’s against strategic territory plan, • Utilise existing networks and relationships to build new business, • Accurately document information on each opportunity through Aprimo’s SFDC CRM tool while always recording/maintaining next steps/actions, • Share inputs and collaborate with other departments in preparing sales materials, presentations, and driving new initiatives, • Develop and maintain market knowledge and competitor positioning to be a credible advisor in this space, • Identify and attend relevant industry events that support pipeline creation, • Additional responsibilities and duties may be assigned as required CANDIDATE QUALIFICATIONS & WHY YOU’RE A GREAT FIT FOR THE ROLE: The Essentials • A minimum of 1-year experience in a similar role within a software provider, SaaS, digital or technical sales environment, • 1-2 years of related experience (marketing, sales, consulting, business process), • Fluency in English, French, and German are required, • Previous history meeting target goals, • Proven track record of generating opportunities in a purely new business BDR/MDR role – strong performance against target Additional Successful Qualities • Self-starter mentality with the ability to work independently, • The ability to focus on identifying and selling to business challenges, not just the technology, • The ability to demonstrate understanding of digital landscape and importance of multi-channel communications, • An agile mind and a person who thrives in a fast moving sales environment, • Aptitude to manage numerous requests and time demands concurrently, while achieving goals from assigned territory, • Proven business development success through effective use of core sales tools: Salesforce, Intent, LinkedIn SalesNav, ZoomInfo, Microsoft Office etc, • Demonstrated ability to collaborate with a distributed sales team, • Capability of understanding customer pain points, requirements and correlating potential business to value that can be provided, • Promotes a strong sense of urgency for reaching goals and key deliverables. Acts without being told what to do. Brings new ideas to the company APRIMO CULTURE & WHY YOU’LL LOVE WORKING HERE: • Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both collaboration and flexibility with team members who are friendly, intelligent and enthusiastic people that are committed to the product and mission here at Aprimo., • With 5 offices worldwide and teams spread throughout the US, EMEA and Philippines, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal., • We offer a diverse environment that promotes DEI efforts, values multiple perspectives and fresh thinking and which includes Aprimo HELPS, an employee resource group (ERG) that is dedicated to giving back to our local communities, • Through its relaxed environment, Aprimo embodies a more casual “Silicon Valley” atmosphere., • We have a casual dress code that allows employees to express themselves as individuals and which fosters a creative and free-thinking approach to problem solving and business solutions. And it also allows us to wear hoodies and shorts during internal meetings., • Flexible work schedules and all positions allowing for either entirely remote or hybrid working arrangements create a deeply rewarding work-life balance., • With flexible work schedules, employees can attend to personal matters, such as stepping away to pick up their children from school or to get a much-needed haircut., • In a recent internal survey, 89% of staff cited work-life balance as being one of the most rewarding aspects of working at Aprimo!, • Part of the key to our success is that team members are not only successful at collaboration and open communication, but that they are also given a great deal of autonomy and freedom in their own individual roles., • Our culture is not a micro-managing environment – rather, employees are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles., • As such, individual team members can leave a lasting impact and footprint within the organization – in fact, our average employee tenure is 7.7 years., • Aprimo employs a “choose your own adventure” approach to career advancement., • Staff members are not siloed into roles and for many of our teams there is no set ladder that one needs to climb to achieve growth and promotion., • Rather, we emphasize an organic approach to career development in which employees can and do frequently transition into newly created roles within their own teams or transition into other departments based on their interests in exploring new skills and responsibilities., • For additional learning and development, we recently rolled out Udemy, which is an online learning platform that employees have access to and which features over 200,000 courses on a wide variety of business topics., • Ranked #1 in AI Metadata & Search by Forrester, Aprimo sits on the cutting-edge of technology and is paving new paths forward by incorporating AI (artificial intelligence) into our product offerings., • We offer generative AI in a secure environment built for brand safety and governance. Our AI-powered content operations platform, with industry leading digital asset management (DAM) software at its core, helps to optimize the creative process and improve the user experience with better search, recommendations, categorization and summarization., • Our AI empowers marketing teams to automate tasks, analyze data, and personalize content, ensuring scalability without sacrificing productivity., • AI automatically identifies asset characteristics and transforms them into words a human would search for. Translation, image alterations, personalization, and more are all streamlined by AI., • With our platform, marketers can efficiently produce a larger volume of content, engage customers on a personalized level, curate relevant materials, and make data-driven decisions to drive their content strategies forward., • Our AI offers up to 72% increase in discoverability and productivity, up to 61% reduction in production time, and up to 66% faster time to market. APRIMO BENEFITS WE OFFER: • Target Compensation: Annual base salary target of the British pound equivalent of $55,000 USD and commissions target of $30,000 USD, depending on job related knowledge, skills, and level of experience. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills and abilities, as well as internal equity, alignment with market data, or other law., • Competitive benefits coverage that begins on the first day of employment

Job Title: ER Advisor (Employment Relations Advisor) Duration: 12 month FTC Hours: Full Time / 37.50 hours per week Salary: Circa £40k Type: Remote (Travel to offices in Northampton/London if required) Purpose of the Role Supports managers and employees by providing expert guidance on workplace issues, ensuring compliance with employment law and company policies. Collaborates with HR Business Partners, Legal team, Senior Managers and Line Managers. Key Tasks and Responsibilities • Provide expert advice on effective handling of employee relations including investigations, disciplinaries, performance management, grievance, absence, HR policies, and processes, • Coach and develop managers to manage ER issues confidently and fairly, • Ensure compliance with employment law, internal policies, and procedures, • Support organisational change such as restructures, redundancies, and redeployments, • Use HR KPI data proactively to focus attention on priority issues within settings to mitigate risk, • Manage cases by ensuring prompt and effective resolution or triaging to the relevant HR area of expertise, • Collaborate with HR teams to align ER practices with broader people strategies. Responsible For: • Providing advice and guidance to managers and employees in line with policies procedures and legislation, • Support with training and coaching Operations teams in ensuring high quality implementation of policies and procedures., • Tracking and closing all cases in line with agreed Service Level Agreements, • Identify trends and suggest process improvements and or additional training and coaching requirements., • Taking responsibility for own personal and professional development and keep current on legislative changes. Essential Experience • Managing a high volume and complex employee relations caseload, • Strong knowledge of UK employment law, and HR best practices, • Handling complex cases independently or with minimal supervision., • Multi-site experience, • Significant experience of diverse employee relations cases, • Coached managers on HR processes and in particular investigations, grievances, disciplinaries, performance improvement, and health and wellbeing, • Translated policy into sound advice to keep the business safe and compliant (reworded to be experience not an attribute), • Evidence of continuous professional development e.g. HR Qualification / CIPD Desirable Experience • Have insight into the industry., • HR advisory role in nursery sector, • Business Coaching Qualification Personal Attributes • Analytical thinking to assess risk and recommend solutions., • Excellent influencer and effective communicator (oral and in writing), • Highly motivated and driven, achieving positive impact and meeting deadlines, • Works well under pressure and able to prioritise workload, • Thrives in a fast-paced, dynamic environment - a calm approach and ‘can-do’ attitude, • Ability to manage sensitive situations with discretion and professionalism., • Excellent customer service skills, • Able to use data to effectively identify trends, risks, to inform decisions and measure impact, • Ability to travel within the UK; flexibility to work at home or from a Support Centre office as required, with overnight stays as necessary Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all backgrounds to apply. We will consider reasonable adjustments required by applicants. If you share our passion, values, and have most of the skills listed, we encourage you to apply – as you may be just what we are looking for!

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission We Live by Our Values - we role model our values 100% of the time We Expect High Performance - we set a high standard and we’re not satisfied with being average This Role We’re looking for a Customer Success Consultant (CSC) to join our UK Customer Success team and take ownership of a portfolio of customers, helping them achieve meaningful business outcomes through Employment Hero solutions. In this role, you’ll build strong customer relationships, drive product adoption, and deliver proactive engagement that supports customer retention, satisfaction, and growth. You’ll act as a trusted advisor throughout the customer lifecycle, ensuring customers consistently realize value from our platform while contributing to a scalable, high-quality customer experience. What You’ll Be Doing Customer Portfolio Ownership • Manage relationships across an assigned portfolio of customers, • Deliver proactive, value-led engagement throughout the customer lifecycle, • Act as a trusted advisor, aligning Employment Hero solutions to customer business goals, • Maintain structured engagement plans tailored to customer needs Customer Engagement & Adoption • Conduct regular success conversations, reviews, and check-ins, • Drive product adoption, feature use, and customer maturity, • Deliver customer training sessions, webinars, and enablement activities, • Support customers in maximizing value from their Employment Hero platform Retention & Customer Health • Monitor customer health metrics and identify early risk indicators, • Take ownership of retention outcomes within your portfolio, • Partner with internal teams to resolve customer challenges, • Contribute to regional churn prevention initiatives Growth & Expansion • Identify opportunities for deeper product adoption and expansion, • Partner closely with Account Executives to progress qualified opportunities, • Support customers as their organisations grow and evolve Customer Advocacy & Voice of the Customer • Build strong relationships that encourage advocacy and positive sentiment, • Support development of customer references, testimonials, and success stories, • Share customer insights and feedback with Product and internal teams to drive continuous improvement Collaboration & Continuous Improvement • Work cross-functionally with Sales, Product, Support, and Customer Success teams, • Contribute to scalable engagement programs and customer success initiatives, • Use customer data and feedback to improve lifecycle strategies and customer experience Who you are This role could be a great fit if you: • Enjoy building long-term customer relationships, • Are motivated by improving customer outcomes, • Thrive in a fast-paced SaaS environment, • Take proactive ownership and collaborate effectively across teams, • Want to develop your commercial and customer success career What You Bring • Experience in a customer-facing role such as Customer Success, Account Management, Implementation, or Support, • Strong communication and stakeholder management skills, • Ability to manage priorities across multiple customers, • A proactive, solutions-focused mindset, • Experience working with SaaS platforms or technology products, • Experience in a B2B SaaS environment, • Client training or onboarding experience, • Understanding of HR, payroll, or workforce management solutions, • Experience using CRM or customer success platforms (e.g., Salesforce, Zendesk, Vitally), • Experience working with customer satisfaction metrics such as NPS, health scoring, or lifecycle analytics What We Can Offer At Employment Hero, we don’t just talk about a better way to work - we live it.Joining Employment Hero means • You will work remotely, with the flexibility to own your time and impact, • You will access cutting-edge tools to amplify your work, knowledge and outputs

Service Advisor – Bolton - £30,000 + Bonus – Main Dealership \n\nOur client, a main dealership is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Bolton\n\nThe Service Advisor role comes with a competitive salary of 30,000 with an OTE of £35,000 with an excellent benefits package.\nCompany Benefits Scheme,\n\nCompany Pension,\nPerformance BonusKey Service Advisor Roles and Responsibilities:\n\nEnsure customers are aware of service and repair work required to their vehicles in a professional manner\nAdvise on estimated costs of repairs and work to be undertaken\nSell additional products as appropriate to customers’ needs\nAdvise on timescales and collection arrangements\nProduce job cards on the in-house computer system\nUpdate customer and vehicle records\nDocument all warranty work in accordance with manufacturer policy\nPreparation and completion of invoicesMinimum Service Advisor Requirements:\n\nExperience in a similar role, as a Service Admin / Service Advisor or similar\nAn ability to sell additional products and services to customer\nExperience in using commercial databases\nExcellent communication skills and the ability to deliver outstanding customer service\nThe ability to manage multiple tasksService Advisor – Bolton- £30,000 + Bonus – Main Dealership

Service Advisor - Volkswagen Bolton\n\nGood, honest, rewarding work. It's how we're built\n\nIn the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.\n\nAs part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.\n\nWhat we can offer you\n\n * Enjoy 33 days of annual leave (including bank holidays) to rest and recharge\n\n * Save money every day with our exclusive retail discounts\n\n * Drive a great deal with discounts on new and used cars, plus servicing offers\n\n * Plan for the years ahead with our company pension scheme\n\n * Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter\n\n * Commute for less with our cycle-to-work scheme\n\n * Prioritise your wellbeing with dedicated support for you and your family\n\n * 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily\n\n * Make a difference with a paid day to volunteer in your community\n\n * Invest in your future with our company share purchase plan\n\n * Earn financial rewards when you refer a friend to join the team\n\n * Keep learning and growing with our training and development opportunities for everyone.\n\n * Life assurance with the option to increase cover\n\n * We’re open to flexible working options – just ask\n\nWhat you’ll do day to day\n\n * Warmly welcome and engage customers in a friendly and professional manner throughout the day\n\n * Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust\n\n * Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training\n\n * Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue\n\n * Schedule vehicles for appointments in the workshop efficiently and accurately\n\n * Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions\n\n * Maintain precise and up-to-date customer records within our systems for effective service management\n\nHelpful skills and qualifications\n\nDon’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.\n\n * Excellent communication skills, with the ability to engage effectively with customers and colleagues\n\n * Demonstrated experience in delivering exceptional customer service\n\n * Skilled at identifying customer needs and opportunities for upselling\n\n * Excellent time management skills and the ability to work under pressure\n\n * Previous experience in a target driven role, demonstrating the ability to meet goals\n\n * Must hold a valid UK driving licence\n\nWe value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.\n\nBe part of something big\n\nGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.\n\nBut you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.\n\nOur Values\n\nAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.\n\nRespect - Integrity - Transparency - Teamwork – Professionalism\n\nThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team

Sales Advisor / Appointment Setter\n\nBolton, Greater Manchester\n Part-time | Monday-Friday | 9am-3pm (flexible)\n £Competitive + performance opportunity\n\nHelp grow a successful and expanding specialist service business.\n\nAn established and growing property services company in Bolton is looking to recruit a confident and organised Sales Advisor / Appointment Setter to help convert enquiries into booked work and support continued business growth.\n\nWith strong demand across residential and commercial clients, this role plays a key part in ensuring new opportunities are followed up professionally and efficiently.\n\nThis is not a call centre role, it's a varied position where your conversations directly contribute to revenue generation.\n\nThe Role\n\nYou'll be the first point of contact for many new customers, helping them understand available services and arranging appointments for specialist teams.\n\nTypical responsibilities include:\n\nMaking outbound calls to potential customers and warm leads\nResponding to incoming enquiries from homeowners and businesses\nBooking appointments for surveys and repair visits\nFollowing up quotations and previous enquiries\nGenerating opportunities from existing client databases\nMaintaining accurate CRM records and communication logs\nLiaising with internal teams to ensure smooth service deliveryYou'll play a direct role in helping the business secure new work and maintain strong customer relationships.\n\nWhat We're Looking For\n\nThis role would suit someone confident on the phone who enjoys building rapport and spotting opportunities.\n\nWe're particularly interested in candidates with experience in:\n\nappointment setting\ninternal sales\ncustomer service with a commercial focus\nproperty, construction, insurance or home improvement environments (helpful but not essential)You'll likely bring:\n\nExcellent telephone manner and written communication skills\nStrong organisational skills and attention to detail\nConfidence speaking with customers and qualifying enquiries\nExperience using CRM systems or similar tools\nA proactive, self-motivated approach\nGood Microsoft Office skillsMost importantly, you'll enjoy speaking with people and helping turn enquiries into confirmed work.\n\nWhy Apply?\n\nJoin a growing and ambitious local business\nFlexible weekday hours that fit around other commitments\nSupportive office-based working environment\nA role where your contribution directly impacts business performance\nOpportunity to grow with the organisation over timeThis is an excellent opportunity for someone looking for a part-time commercial role with genuine responsibility and variety

Customer Service Resolution Specialist (1 Year FTC) - Potenital to go Permanent**\n\nBolton (Hybrid Working Available)\n£27,000 – £29,000 + Attractive Bonus\nMonday – Friday\n\nThe Opportunity\n\nWe’re looking for a proactive and solutions-driven Customer Service Resolution Specialist to join a growing and dynamic organisation within the renewable energy sector.\n\nThis is a fantastic opportunity for someone who thrives on problem-solving, enjoys ownership of customer cases, and wants to build a long-term career with excellent progression opportunities.\n\nThe Role\n\nAs a Resolution Specialist, you’ll be the go-to expert when customer issues arise. You’ll take full ownership of cases, investigate problems, and deliver effective solutions while maintaining a first-class customer experience.\n\nKey responsibilities include:\n\n * Managing and triaging incoming customer queries and ensuring timely responses\n\n * Handling returns processes and coordinating with internal teams\n\n * Speaking directly with customers to resolve issues and de-escalate concerns\n\n * Investigating complaints to identify root causes and prevent recurrence\n\n * Logging and tracking cases accurately using internal systems\n\n * Working to SLA targets and ensuring cases are resolved efficiently\n\n * Acting as the main point of contact for customers throughout the resolution process\n\n * Escalating complex or high-risk issues where necessary\n\nAbout You\n\nWe’re looking for someone who is confident, organised, and customer-focused, with a natural ability to solve problems.\n\nYou’ll ideally have:\n\n * Strong experience in a customer service or complaints/resolutions role\n\n * Excellent communication skills (both written and verbal)\n\n * The ability to manage multiple cases and prioritise effectively\n\n * Confidence dealing with challenging situations and finding solutions\n\n * A proactive and detail-oriented approach\n\n * Good IT skills (Microsoft Office and CRM systems)\n\nWhat’s in it for You?\n\n * Competitive salary of £27,000 – £29,000\n\n * Attractive bonus structure\n\n * Monday to Friday working (no weekends)\n\n * Hybrid working options\n\n * Clear progression and career development opportunities\n\n * Supportive and collaborative team environment

We are hiring a Customer Success Manager to drive adoption, retention, and growth across a portfolio of customers. The role is part trusted advisor, part project manager — making sure customers get value from the product and renew because of it.

Proficiency in Customer Satisfaction, Customer-focused Service, and general Customer Service. The Service Advisor will be responsible for providing exceptional customer service, ensuring customer satisfaction, and addressing aftersales enquiries. As a primary point of contact, the Service Advisor wi

A leading sports retailer is seeking a Customer Service Assistant in Horwich, UK.The role involves providing exceptional customer care through phone, email, and social media.Key responsibilities include assisting customers with product knowledge and collaborating with a team to enhance the customer

Build a career that believes customer service is key to personal and business goals – our future is yours to grasp.Join the UK’s number one home appliance brand as a Customer Service Advisor at our Bolton Call Centre.You’ll be the friendly voice helping customers with queries, delivering excep

A leading home appliance brand in the UK is looking for a Customer Service Advisor based in Bolton. You'll provide exceptional service to customers, resolving queries and arranging engineer visits as needed. Join a growing business that values customer service and provides opportunities for your per

Deliver exceptional customer service across the board by achieving on‑time delivery, product excellence and adherence to customer requirements. Answer all inbound calls to the Customer Service Centre within KPI. Keep customer informed at all times of status of repair of vehicle and adhere to any q

This part-time role offers an exciting opportunity for career growth in a welcoming environment. A luxury retail brand is looking for a Sales Advisor for its new store in Horwich. Candidates should have retail or hospitality experience, a strong customer-service mentality, and skills in decision mak

Miller’s Vanguard are proud to have been supporting all the UK’s Supermarket chains for over 40 years, in brief, we are the people in the background ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay

A leading automotive service provider in Bolton is seeking a dedicated Service Advisor to facilitate excellent customer experiences.

A property services company in Bolton seeks a confident Sales Advisor / Appointment Setter for a part-time role, Monday to Friday, with flexible hours from 9am to 3pm. Ideal candidates will have experience in appointment setting, internal sales, or customer service, alongside strong telephone skills

Are you an experienced and customer-focused Service Advisor looking to advance your career within a prestigious automotive environment? We are currently seeking a skilled Service Advisor to join our client's dynamic service team in Bolton. This full-time, permanent position offers a rewarding opportunity for professionals passionate about delivering exceptional customer service and working with high-quality vehicles. As a Service Advisor, you will be the vital link between customers and the workshop, ensuring a smooth and efficient service experience. Your welcoming approach and organisational skills will help drive customer satisfaction and support the success of the service department. Benefits: Up to 27 days holiday plus bank holidays Employee assistance programmes and wellbeing courses Medicash Healthcare plan Pension scheme and life assurance cover Employee reward and recognition schemes Annual staff and children’s Christmas parties Staff discounts on products and services Generous £1,000 referral reward Comprehensive training leading to manufacturer accreditation Opportunity to earn an OTE of up to £40,000 including bonusesDuties: Act as the first point of contact for customers, providing exceptional service from arrival to vehicle handover as a Service Advisor Build strong customer relationships by understanding their needs and offering accurate estimates Maintain precise records of service appointments, repairs, and customer interactions Identify opportunities for upselling additional services and products to enhance the customer experience Liaise closely with the workshop and other departments to ensure timely and high-quality service delivery Keep customers informed on vehicle progress and manage any concerns effectivelyRequirements: Proven experience as a Service Advisor or in a similar automotive position is highly desirable Excellent communication and customer service skills Full UK driving licence with a clean driving record Genuine passion for the motor trade and a professional work ethic Strong organisational skills and attention to detail Ability to work efficiently in a fast-paced environment and collaborate with colleagues Problem-solving skills to address customer concerns and resolve issues swiftlyIf you are ready to take your career to the next level as a Service Advisor in Bolton, this is your chance to join an industry-leading team dedicated to excellence. We encourage you to find out more about this exciting opportunity. Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Bolton and Greater Manchester today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today

CUSTOMER SERVICE CO-ORDINATOR – OLDHAM £27,000 – £28,000 Oldham Supporting a busy, fast-paced manufacturing business This is not just “answer the phone and log a ticket.” This is for the people who: actually care when something goes wrong take ownership and don’t pass problems around like a hot potato If you’re the one who sorts it, fixes it, and makes the customer feel like they’ve been looked after properly… you’ll fit straight in. THE ROLE You’ll be at the centre of everything customer-related — keeping orders moving, solving problems, and making sure customers actually enjoy dealing with the business (rare, but we love to see it). Day to day, you’ll be: Processing customer orders accurately and on time Handling calls and emails — keeping communication clear, professional, and helpful Resolving customer queries and complaints properly (not just ticking a box) Providing updates on stock, pricing, and lead times Working closely with internal teams to make sure everything runs smoothly Building strong relationships with customers and stakeholders Getting involved in improving processes and customer experience This is a role where you’ll be busy… but in a good, time goes fast kind of way. WHAT YOU’LL NEED Previous customer service / coordination / admin experience Strong attention to detail (orders need to be right) Confident communicator — phone, email, face-to-face Organised and able to prioritise in a fast-paced environment Good IT skills (Microsoft Office as a minimum) A solutions-focused mindset — you fix things, not avoid them Bonus points if you’ve used CRM or order systems (Orderwise etc.) WHY THIS ROLE? Because this isn’t one of those “sit quietly and answer calls” jobs. You’ll be: * A key part of the business * Trusted to manage customer relationships properly * Involved in making things better, not just maintaining the status quo If you’re the kind of person who: enjoys being busy likes helping people and takes pride in doing things right You’ll thrive here. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

Customer Service Advisor / Fleet Advisor Bolton, 4 on and 4 off, (12 midday to 12 midnight £30-31.5k, own transport required to get to site Are you a proactive problem-solver with a passion for the automotive industry? Do you thrive in a fast-paced environment where customer satisfaction is the top priority? We are looking for an experienced Customer Service Advisor / Fleet / Service Advisor to join a growing team in Bolton. Acting as the vital link between customers, suppliers, and internal teams, you will play a key role in keeping our customers on the move and maintaining our reputation for excellence. The Role As a Customer Service Advisor / Fleet Service Advisor, you aren't just answering phones—you are managing logistics, making decisions, and ensuring that the customers are kept in the loop and enquiries are handled from start to finish. What You'll Be Doing: Frontline Excellence: Handling inbound calls and delivering world-class service to meet customer requirements. Incident Management: Coordinating the movement of broken-down vehicles and organising replacement "spares" to minimise downtime. Supplier Coordination: Building strong relationships with suppliers to ensure repairs are completed on time and within cost parameters. Expert Decision Making: Making fast, accurate calls on vehicle placement and warranty issues. Record Keeping: Maintaining meticulous notes on our systems (IFS/Kerridge/R2C)/1link to ensure customers are kept informed at every stage of their repair journey. What We're Looking For: Experience: You have a background in customer service, ideally within a service centre or the automotive industry. Technical Savvy: You are comfortable with technology; experience with Kerridge or R2C is a major plus. Knowledge of vehicle parts is also an advantage. Communication: You can communicate clearly and professionally, whether over the phone or in writing. Drive: You are highly self-motivated, detail-oriented, and confident enough to make independent decisions under pressure You will be working on 4 x 12 hour shifts over an 8 day period, which will include weekends, 12 midday to 12 midnight. Qualifications: GCSE level or equivalent (Essential). Customer Service qualification (Desirable). Why Join Us? This is a fantastic opportunity to build a career in a dynamic business unit where your work has a direct impact on our success. We value work ethic, flexibility, and a proactive "can-do" attitude

Customer Service / Sales Administrator. Working as part of a busy sales and customer service function, your responsibilities will include:. Processing customer orders via phone, email and online portals.

Customer Service Advisor - 12 month FTC. Do you enjoy being the voice of support and enabling customer success? Maxwell Bond is partnered with a Saas Edtech business who are looking for a Customer Success Administrator to join their growing team!. Support Customer Success Associates with administrat

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE.

Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for xsrmqjs customers, providing 1st line IT support and.

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers acro

This role focuses on helping customers leverage the SAP Business Technology Platform through proactive partnership and technical advisory. SAP SE is seeking a BTP Customer Success Partner based in Greater London. Join SAP to enable customer success and digital transformation.

A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform. Ideal candidates should have 5+ years in customer-facing roles

A leading fashion retailer in Greater London seeks a passionate Style Advisor to enhance customer experiences. Responsibilities include greeting customers, providing tailored advice, and ensuring smooth store operations.

Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams* Raises manual notes for permitted scenarios and updates Manual Log* Raises credit notes adhering to the credit note request procedure* Takes payments from customers and reconc

Loan Officer in Greater London to handle customer inquiries and support loan processing. Responsibilities include responding to customer concerns and maintaining accurate interaction records.

A customer engagement organization is seeking a Customer Loyalty Advisor in Warrington, UK. Ideal candidates will have previous contact center experience and strong customer service skills. This is an opportunity to be part of a dynamic team focusing on customer satisfaction in the travel sector.

A leading motor dealer group in Torbay is seeking a Senior Parts Advisor to assist customers, identify the correct parts, and maximize sales opportunities.

We are looking for a passionate and customer-focused Customer Service Advisor to join our team. Deliver outstanding customer service via telephone and face-to-face interactions. Work towards achieving customer service, quality, and operational KPIs.

Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams* Raises manual notes for permitted scenarios and updates Manual Log* Raises credit notes adhering to the credit note request procedure* Takes payments from customers and reconc

Here at GXO, we're looking for a dedicated Customer Service Advisor to join our friendly and professional team based in our Maidstone DC, supporting our NHS Supply Chain contract. In this role, you'll be the first point of contact for our customer, helping to ensure they receive the highest standard

Ideal candidates will have 1-2 years of experience in customer service, strong problem-solving skills, and the ability to handle high call volumes with a focus on customer satisfaction. A recruitment agency is looking for a Customer Service Advisor in the Greater London area. Responsibilities includ

As an Apprentice Customer Service Advisor, you’ll be supporting the Customer team on our United Utilities contracts of work. Working as part of the team, you will get hands‑on experience answering customer and client enquiries by phone, website and email, as well as meeting customers face to fac

As a Customer Experience Advisor within our Customer Excellence Teams no two days will be the same, but you’ll always strive to provide the best customer service experience to all internal and external customers calling into the Contact Centre. What You’ll be Doing as Customer Experience Advisor

A leading telecommunications provider is seeking a Retail Advisor in Derry/Londonderry to deliver exceptional customer service. The role focuses on welcoming customers, understanding their needs, and showcasing innovative products.

In addition, experience of working in an appropriate customer‑orientated environment is essential as well as working on a variety of ICT systems to record, monitor and extract customer service information. We are looking for a focused individual who is interested in being part of our busy Customer

A leading customer service provider in the United Kingdom seeks a Customer Service Advisor to join their team. The role involves answering customer queries across all digital marketplaces and ensuring exceptional service. The ideal candidate must have strong customer service and IT skills, a confide

A beauty retail company in England is seeking a team member to support store management in driving sales and providing exceptional customer service. This role offers flexible shifts, including evenings and weekends, ensuring that team members can cater to customer needs effectively while reflecting

The individual within this role is responsible for managing customer accounts, ensuring excellent communication and service levels, resolving issues efficiently and maintaining strong customer relationships. A key role within the Manchester Branch, working closely with the Customer Solutions Supervi

A progressive automotive company is seeking a Customer Engagement Advisor for their Customer Experience team in Bicester. This role involves handling customer inquiries, addressing complaints, and providing top-notch support. Candidates should have at least 6 months of customer service experience, s

A leading motor retailer in the UK is seeking a Service Advisor for their Skoda Dealership in Coventry. The role requires delivering excellent customer service, managing vehicle maintenance bookings, and coordinating with various departments. Candidates should possess strong communication and organi

Hexagon Recruitment is seeking a Customer Service Advisor / Sales Advisor based in Wirral. This full-time permanent role involves handling inbound customer enquiries, processing orders, and upselling. The ideal candidate will have prior experience in customer service and sales, along with strong com

What you’ll be doing *** Supporting customers with amendments, cancellations, servicing bookings and membership account queries* Handling customer interactions across voice and other service channels, delivering a consistent, high-quality experience* Creating new travel bookings including flights,

Handling all customer requests within agreed SLAs and supporting any logistics queries. Making recommendations to customers and supporting the ordering process. Handling customer payment issues.