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We're looking for a Commercial, customer-focused Customer Success Manager to own a high-volume portfolio of UK & EMEA customers, acting as their trusted advisor, your role will be focused on finding growth opportunities and ensuring a high retention rate across the portfolio, reporting into the Di

We're an award-winning team, so you'll need to be dedicated to providing top-notch customer service and ready to go the extra mile for our customers. We value people and want to give our customers the best experience possible, and that reflects so strongly in how everyone in this team supports each

Job title: Customer Service advisor.Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ.Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story.Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private compani

After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes:. As a Senior Customer Success Manager for the EMEA region, you’ll serve as a trusted advisor to enterprise customers across t

Waracle is looking for a Head of InfoSec for an exciting new role with our world-class digital technology consultancy and a diverse, smart, curious, and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a hybrid role and can be based in Dundee, Edinburgh or Glasgow Are you a forward-thinking security professional who loves empowering teams, protecting critical infrastructure, and bringing modern tech solutions to life? As our Head of InfoSec, you’ll play a pivotal role in shaping our security landscape. You will collaborate with cross-functional partners to keep our platforms resilient, guide our clients through complex security decisions, and ensure our continuous compliance. If you thrive in a collaborative, supportive environment where your technical expertise directly drives business impact, we would love to welcome you to the team. Security Testing & Education: Drive internal security awareness, run phishing simulations, and proactively identify and work to resolve vulnerabilities across the business ecosystem. AI Tooling Ownership: Own the commercial and security lifecycle of internal AI tools. Monitor consumption, control throttling, manage API costs, and ensure teams are using AI platforms cost-effectively. AI Enablement & Selection: Act as a key advisor to the business on AI adoption. Evaluate use cases, select the right AI tools for the job, and establish safe-use guidelines to protect data pipelines and prevent leakage. Independent Audit & Compliance: Lead technical audit preparations and continuous evidence gathering for Cyber Essentials Plus and ISO 27001, acting as an independent assessor to our internal IT support team. Incident & Threat Management: Act as the lead first responder during cybersecurity incidents—guiding containment, recovery, and clear reporting while proactively adapting our defences against emerging threats. Leading and evolving our Security Operations Centre (SOC). Commercial Pre-Sales Support: Advise on client security questionnaires and demonstrate our robust cyber and AI security posture to prospective partners. Research shows that underrepresented groups tend to apply only for roles they believe they meet 100% of the criteria for. At Waracle, we want to buck that trend. We hire for passion, potential and mindset as much as credentials. If you think you’d be incredible in the role, even if you don’t think you tick every box. Hybrid Security Background: Solid experience in Information Security and IT infrastructure, backed by a strong understanding of how to safeguard networks, secure coding practices, and cloud environments. AI & Cloud Commercial Awareness: Hands-on experience or a strong interest in AI governance, SaaS vendor management, supplier management, and managing API costs or usage throttling. Compliance Familiarity: Proven experience preparing for technical audits and working with industry frameworks such as Cyber Essentials Plus and ISO 27001. Communication: Strong communication skills with the ability to demystify and confidently articulate complex security and AI concepts to clients, sales teams, and internal engineers. Incident Response: A cool-headed, collaborative approach to threat hunting, incident response, containment, and post-incident reporting. Enablement Mindset: You enjoy working directly with teams to help them adopt modern technology safely and efficiently, using security frameworks to enable business growth First Hello: An informal chat with your dedicated Talent Attraction Partner to talk about Waracle, what you want out of your next move, salary, benefits, and office hybrid working model. Talking Impact: A collaborative deep dive into how you solve problems, work with others, and raise the bar, guided by our core values and competency framework. Craft Showcase: A chance to demonstrate your real-world expertise through a practical presentation. Your Talent Attraction Partner will be in your corner through every step right up to your Welcome Ritual on day one #J-18808-Ljbffr

About the role As a Field Sales Advisor, you'll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k–£70k. Day to day, you'll: Work independently in your allocated patch, speaking with customers door to door Build rapport quickly and confidently with a wide range of people Understand customer needs and recommend the right broadband, mobile and TV entertainment packages Clearly explain pricing, deals and benefits Manage your own workload from first conversation through to close Take ownership of your results, targets and earning potential You'll be supported from day one. You'll start with a two-week, full-time induction (Monday–Friday, 9am–5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once you're out in the field. "The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales." — Jack Caird, Field Sales Advisor Our ways of working This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so you'll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us – and everyone thinking about joining us – to feel seen, heard and supported. When you work with us, you'll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business. Who we are At Virgin Media O2, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles. We're proud to be named one of the Financial Times Top 500 Best Employers for 2026 . The must haves To be successful in this role, you'll bring: A full UK driving licence Confidence starting conversations and working face to face with customers Resilience, motivation and comfort working towards targets Flexibility to work afternoon and evening shifts A positive, self-driven approach to work The other stuff we are looking for Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If you're confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression. What's in it for you Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday – plus your birthday off. You'll also have access to: Discounts on broadband, TV and mobile Cycle2Work schemes Dental insurance and neurodiversity assessments The Virgin Family platform and O2 Priority Next steps If this sounds like a place where you could belong, we'd love to hear from you. The next steps are: Complete our quick online application and video assessment. If successful, chat with one of our friendly recruiters to learn more. Attend a video interview with an assessor to see if we're a great match. TPBN1_UKTJ

Waracle is looking for a Principal Data & AI Consultant to join our world-class digital technology consultancy. We are home to a diverse, collaborative, and forward-thinking community of specialists in technology-driven transformation. We partner with ambitious clients to help them solve their most meaningful business and customer challenges. Together, we innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design, and delivery to operations. This is a Hybrid role, combining the comfort of working from home with collaborative time spent in our Dundee, London, or Glasgow offices (around 2 days a week). Are you a strategic tech leader who loves looking at the bigger picture while keeping a firm footing in data engineering? We are seeking a Principal Consultant to act as a trusted advisor, guiding our clients through technical ambiguity and shaping the future of enterprise data and AI architectures. You will bring a collaborative enthusiasm for integrating advanced AI capabilities, helping organisations turn their data platforms into powerful catalysts for long-term strategic success. If you enjoy fostering community growth, mentoring diverse teams, and bridging the gap between complex tech and real-world business value, we would love to welcome your perspective to our team. Architecture & Vision: Designing, developing, and maintaining robust data pipelines using both batch and streaming processing, while championing data governance, security, privacy, and legislatory compliance. Acting as a Trusted Advisor: Translating complex business challenges into clear technical roadmaps, communicating effectively with executive stakeholders and non-technical peers alike. Enabling Innovation: Designing usable data models and building reliable foundations that empower others to launch advanced analytics, LLMs, and AI/ML applications. Modernising Infrastructure: Overseeing the evolution of cloud data platforms to maximise performance, reduce latency, and optimise cloud costs across AWS, Azure, or Google Cloud. Growth & Strategy: Contributing directly to Waracle's technical direction, shaping new business proposals, and nurturing deep client relationships. Empowering People: Fostering an inclusive environment through collaborative leadership, resolving organisational challenges, and mentoring colleagues to help them grow. We welcome transferable skills and diverse technical backgrounds. If you meet many of these points and are excited about the role, we encourage you to apply: Core Data Engineering Foundation: Practical experience with data modelling, ETL/ELT, and a variety of database technologies. Technical Versatility: Fluency in data processing languages (Python, SQL, PySpark) and an open-minded approach to tech stacks—ranging from SSIS and stored procedures to Airflow, Spark, Databricks, or Fabric. Cloud Capability: Experience with at least one major cloud provider (AWS, Azure, or Google Cloud) alongside a curiosity to learn and adapt to others. Bridging Data & AI: A solid understanding of how AI fits into the broader data landscape, with an interest in integrating LLMs and AI/MLOps into client solutions. Collaborative Leadership: A proven track record of supporting multi-squad deliveries, guiding stakeholders through architectural trade-offs, and contributing to technical proposals. The recruitment process you can expect for this role starts with an initial call with your dedicated Talent Acquisition Partner. They will chat with you about Waracle, what you are looking for in a new position, the salary for the role, notice period, and benefits (the important stuff!). After that, you'll be invited to a two-stage interview process where you will have an opportunity to find out more about the role and showcase your unique skills and experience. Your Talent Acquisition Partner will guide you through the whole process right up to your first day with us. We believe in supporting our team, inside and outside of work. Here is a glimpse of what you can expect: Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totalling 35 days of holiday to unwind and pursue your passions. Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones. Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind. Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are. Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth. Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts. Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs. Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age. #J-18808-Ljbffr

Waracle are looking for a Lead Devops Engineer for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from our Glasgow, Dundee or London office 2 days a week. As a Lead DevOps Engineer, you’ll serve as an empathetic leader, strategic advisor, and technical authority across our engineering squads. Bringing a broad, generalist mindset across platform engineering and modern infrastructure, you will lead the integration of AI-driven delivery practices, intelligent automation, and Generative AI tooling into everyday workflows. You will define project-level technical architecture, mentor and lift up growing engineers, and nurture a collaborative, psychologically safe environment where everyone feels empowered to innovate. Balancing short-term delivery with long-term maintainability, you will play a key role in de-escalating conflicts, aligning client stakeholders, and driving high-impact technical strategy aligned with human-centric business goals. Technical Strategy & AI Integration: Defining technical architecture across squads, anticipating system scaling risks, and driving the adoption of modern AI tooling, MLOps, and intelligent automation within cloud environments. Broad Generalist Leadership: Leveraging your breadth of engineering knowledge to bridge gaps between software delivery, platform operations, and data infrastructure, making complex trade-offs clear and explicit for clients. People & Culture: Creating an inclusive, psychologically safe team environment, regularly coaching team members with constructive feedback, and balancing delivery pace with overall team wellbeing. Standards & Compliance: Guiding teams on performance strategies, proactive optimisation, and security standards (such as OWASP, GDPR, SOC2), ensuring responsible AI practices, clean architecture, and secure code execution. Stakeholder Collaboration: Facilitating workshops to discover requirements, managing project scope and expectations, and translating client priorities into actionable technical strategy. Innovation & Influence: Evaluating emerging AI tools and technical approaches through tech spikes, shaping go-to-market strategies for new offerings, driving delivery tooling improvements, and representing Waracle at external tech events. Research shows that underrepresented groups tend to only apply for roles that they believe they meet 100% of the criteria for. At Waracle, we want to buck that trend! We hire for passion, potential and mindset as much as credentials. If you think you'd be incredible in the role, then apply - even if you don't think you tick every box. A versatile, generalist engineering background with broad knowledge across cloud platforms, CI/CD, containerisation, and infrastructure-as-code. Practical exposure to or enthusiasm for integrating Generative AI, AI-assisted development tools, or modern MLOps pipelines into delivery streams. Proven experience guiding technical direction and architecture for cloud and platform solutions. A passion for mentorship, coaching, and creating supportive pathways for engineers at all career stages. Commitment to fostering inclusive, collaborative team dynamics that prioritise wellbeing alongside quality outcomes. Strong understanding of security, accessibility, and compliance standards (OWASP, GDPR, SOC2) in modern cloud architectures. Excellent communication skills with an aptitude for breaking down complex technical concepts for diverse stakeholders. Familiarity with tracking key engineering metrics (such as DORA) to guide continuous, data-informed improvement. What to expect from our hiring process 1. First Hello: An informal chat with your dedicated Talent Attraction Partner to talk about Waracle, what you want out of your next move, salary, benefits, and office hybrid working model., 2. Talking Impact: A collaborative deep dive into how you solve problems, work with others, and raise the bar, guided by our core values and competency framework., 3. Craft Showcase: A chance to demonstrate your real-world expertise. Depending on the role, this will be a practical presentation. Your Talent Attraction Partner will be in your corner through every step right up to your Welcome Ritual on day one We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions. Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones. Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind. Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are. Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth. Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts. Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs. Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age. #J-18808-Ljbffr

Want a soul-sucking call centre job?.We’re not here to read scripts or tick boxes.We’re here to shake things up, to make energy better for our customers and the planet.That means real conversations, real problem-solving, and real impact.The best bunch of people you’ve ever worked with—curiou

A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home.We are looking for exceptional Customer Service Advisors to provide the best customer support experience.The role is full time, working a 40 hour week Mond

French Speaking Inbound Customer Service Advisor.The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting o

Job title: Dutch speaking Customer Service Advisor Salary: £25,000 per annum Location: Remote, with 1 day per month in the office Contract: 12 month FTC, full-time Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-Speaking Customer Servic

Customer Experience Advisor | S1 | Retail Banking | Lerwick Branch. A real desire to go above-and-beyond for customers (Preferred). Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. You'll be the friendly voice that customers rely on for support. You'll engage with

Overview The Customer Trading Advisor plays a pivotal role in delivering exceptional service to brokers and supporting the smooth operation of trading activities within the insurance industry. Act as a reliable and knowledgeable point of contact for brokers, delivering excellent customer service. Co

You'll be talking over the phone to customers who need support paying their bills and setting up payments. You'll be there for the customer supporting them all the way.

Whether you come from a parts sales environment or are a former workshop technician looking to move into a customer-facing role, your knowledge and experience will help our customers get the right solution, first time. Do you have a solid background in the automotive industry and enjoy helping other

Henderson Group are hiring a Customer Advisor for Eurospar Lurgan in Co Armagh. You will support store operations and customer service in a fast-paced Fresh/Produce area.

What you'll be doing As part of our Home Connections team in Sheffield, you'll speak to customers over the phone when they first join EE. You'll be the reassuring voice that helps customers get started smoothly — making a real difference from day one.

As Customer Advisor you will be required to;. Customer Advisor - Eurospar Lurgan, 2a Gilpinstown Road, Lurgan, Co Armagh, BT66 8RL. We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity

Whether you have previous contact centre experience or a strong background in sales and customer engagement, this role could be a great fit. We're looking for persuasive communicators who excel at identifying sales opportunities, saving expiring policies through tailored retention conversations, and

Oversees night stock flow operations and leads a team to ensure efficient warehouse management.

French speaking Customer Service Advisor providing customer service via phone/email to French and English markets, handling inquiries and processing orders.

Seeking a Customer Engagement Specialist to act as the first point of contact for potential customers, ensuring a positive experience through outbound calls, qualifying leads, and managing web chat inquiries.

Entry-level opportunity to train as a customer service advisor for a well-established manufacturing company with global clients, offering good benefits and career development.

Customer service role assisting customers with technical broadband queries, requiring problem-solving and communication skills.

Oversees night stock flow operations and leads a team to ensure efficient warehouse management.

Provide customer service in the energy sector, solving problems and assisting customers with inquiries about bills, meters, and tariffs, while promoting greener energy choices.

Provide exceptional customer service, resolve complex customer needs, and offer expertise and guidance to banking customers in a branch or local hub setting.

Provide customer service support, handling inquiries about bills, meters, and tariffs, and resolving issues end-to-end with empathy and efficiency.

Experienced customer service advisor needed to handle retailer inquiries, process orders, and liaise with internal departments for a global manufacturing supplier.

Seeking a Customer Service Advisor to handle client queries, manage property repairs, liaise with contractors and landlords, and assist tenants with tenancy issues, providing excellent service to retain customers.

Were now looking for a motivated, customer-focused team player to join our branch network in a hands-on, sales-focused role. Managing sales and helping customers choose the right products for their jobs. Attending customer home measure appointments afull UK driving licence is essential.

Empathetic and driven Customer Advisor sought for a care home to maintain high occupancy levels.

Seeking a Senior Customer Services Advisor for a rural housing association to provide first-line support to residents, supervise a team, and contribute to a culture of customer excellence.