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Aftersales Consultant • Rate of pay: £21.27 PAYE or £28.25 Umbrella, • Competitive commission of £500 per month upon meeting monthly targets., • Location: London Hatton Garden EC1N, • Temporary till end of September 2026 with possible extension Day-to-day of the role: • Progress all staircasing activities through to completions within the agreed timescales and in line with targets., • Handle customer inquiries professionally via telephone, email, and post, displaying thorough product knowledge., • Read and interpret leases, providing effective advice on staircasing activities to customers and stakeholders., • Maintain accurate records using appropriate database and case management systems., • Collate audit-compliant application packs, carry out relevant checks on shared owners, and follow anti-money laundering procedures., • Manage staircasing caseloads effectively, aiming to achieve or exceed targets., • Support customers during the staircasing process by providing advice on procedures and keeping them updated on case progress., • Prepare weekly reports on staircasing activities, ensuring performance standards are met., • Must have previous staircasing experience., • Practical knowledge of shared ownership products and money laundering regulations., • Ability to interpret shared ownership leases and a broad knowledge of the staircasing process., • Strong attention to detail and excellent stakeholder management skills., • Ability to work independently and meet tight deadlines., • Proficient in a broad range of IT systems., • Understanding of FCA & AML regulations and the mortgage market.

Network Management Streetworks Coordinator Engineering & Surveying Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for a Network Management Streetworks Coordinator to join the Engineering & Surveying service on a temporary basis. Assignment Details * • Service Area: Engineering & Surveying, • Hours: 36 hours per week, Monday to Friday (09:00 - 17:00), • Contract Type: Temporary - 3 months, • Pay Rate: Negotiable, up to £33 per hour, • Assignment Location: Frogmore House, Wandsworth Role Overview The Network Management Streetworks Coordinator will support the Deputy Head of Network Management in the application and enforcement of the New Roads and Street Works Act 1991 (NRSWA), as amended by the Traffic Management Act 2004 (TMA), alongside the Richmond and Wandsworth Permit Schemes. The postholder will assess and inspect street works and utility-related activities across the boroughs of Richmond and Wandsworth, ensuring compliance with statutory requirements and the Council's Network Management Duty, with particular attention to SRN and TLRN routes. The role also involves helping to develop and operate effective processes and systems to coordinate planned network activities across all utility projects. Key Responsibilities • Assess and inspect street works for compliance with NRSWA and permit scheme requirements, • Monitor the impact of utility works on the local road network, including SRN/TLRN routes, • Carry out site inspections in line with the Red Book and reinstatement inspections in accordance with the Specification for the Reinstatement of Openings in Highways (SORH), • Ensure works on the highway comply with health and safety legislation, • Support the coordination of planned works to minimise disruption across the network, • High-level knowledge and practical experience of New Roads and Street Works Act 1991, • Strong understanding of street works inspections and reinstatement compliance, • Detailed knowledge of relevant legislation, including:, • Traffic Management Act 2004, • Highways Act 1980, • NRSWA 1991, • Understanding of local government and contract management, • Delivering a high standard of customer service, • Developing effective internal and external partnering arrangements, • Managing and coordinating road works and street works, • Strong analytical and interpretation skills, • Experience with systems and processes used in network management environments, • Good negotiation and consultation skills, • Ability to work within a political and public sector context, • Excellent written and verbal communication skills, • Ability to interpret complex numerical and written information, • Strong organisational skills with the ability to manage conflicting priorities and deadlines, • New Roads and Street Works qualification (essential) If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Functional Consultant Role Purpose This role bridges business needs with technical solutions using Microsoft Power Platform and Dynamics 365. You will gather requirements, design functional solutions, and work closely with architects and developers to deliver scalable, high-quality applications that drive business value. Key Responsibilities • Gather and analyse business requirements through workshops and stakeholder engagement, • Translate requirements into clear functional designs, • Design solutions using Power Apps (Canvas & Model-driven), Power Automate, Power Pages, and Dataverse, • Configure and build Power Platform components to meet business needs, • Act as the link between business users and technical teams, • Support delivery across the full project lifecycle (design, build, testing, UAT, go-live), • Promote best practices, governance, and reusable solutions, • Collaborate with cross-functional teams to ensure successful delivery Skills & Experience • Strong experience with Dynamics 365 (Sales, Customer Service, Marketing, Field Service), • Good knowledge of Power Platform capabilities and best practices, • Experience with Dataverse (data models, security, environments), • Understanding of integrations, plugins, and Azure components, • Ability to design scalable, efficient, and user-focused solutions, • Experience working in Agile environments and using DevOps pipelines, • Strong communication and stakeholder management skills Key Competencies • Ability to translate business needs into functional solutions, • Strong problem-solving and analytical thinking, • Confident running workshops, demos, and stakeholder discussions, • Collaborative and delivery-focused mindset, • Continuous improvement and attention to quality Additional Responsibilities • Follow data protection, security, and compliance standards, • Support governance, documentation, and risk management practices, • Contribute to a collaborative and professional working environment Summary Design and deliver Power Platform solutions by bridging business requirements with technical delivery, ensuring scalable, efficient, and user-focused outcomes.

Your new company Essential • Extensive experience in a senior pre-sales or solution architecture rolewithin a large professional services or technology organisation., • Proven track record of designing andowning complex, multi-serviceenterprise solutions., • Strong experience with effortestimation, staffing pyramids, delivery models, and productivity assumptions., • Excellent stakeholder managementskills, with the ability to influence senior internal leaders and customerexecutives., • Experience in large-scale outsourcing or managedservices environments., • Exposure to telecoms, digital,IT, business services, customer operations, HR, finance, or supply chainservices. An exciting opportunity to join an internationalorganisation working with a Large Telecoms organisation. Furthermore, acompetitive day rate for this role will be offered in addition to your owndedicated Hays Consultant to guide you through every step of the applicationprocess.What you need to do now If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you arelooking for a new position, please contact us for a confidential discussionabout your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client, based in North London, is looking for a Senior Development Control Engineer Job Purpose:Working within the Development Control Team, you will be responsible for supporting the Highways Development Control Manager in the overall delivery of all highways and development control management, acting as statutory consultee for all planning applications with a transport impact, authorising and monitoring highway works including pre-application advice, construction management plans, travel plans, planning applications, legal agreements through to highways adoption. Also supporting the growth of the service including identification and securing of sustainable third-party income through an integrated "One Stop Shop" highways development approach.You will deputise for the Highways Development Control Manager and support them in their responsibilities to deliver highways development control activities and planning stakeholder relationship management. You will support in the achievement of growth and income targets including identification and securing of third-party income. You will also support in highways development control policies and procedures relationship within Planning Services. You will also be responsible for effective customer and stakeholder engagement and awareness, providing customer service excellence at all times. Benefits of working with Remedy • A personal one-one service from your highly experienced dedicated consultant., • Top tier supplier across London giving us first access to jobs, • Referral bonus - up to £250* per person placed., • Double payrolls each week. *Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Systems Consultant (Acturis) Location: remote (travelling to our offices will be involved) Salary: negotiable Job purpose: To develop a close working relationship with our Partner Brokers, providing training and software consultancy and support on the Acturis platform and other IT solutions which Hedron Network deliver, to liaise with Hedron departments and Partner Brokers to resolve issues alongside promoting other services offered by Hedron Network. With a detailed knowledge of the insurance software solution, System Consultants should be able to help Partner Brokers gain greater efficiency and more effective internal processes, and overcome any platform issues and challenges encountered. This role will involve extensive travelling therefore a full UK driving licence is essential. Key Accountabilities: Measures • Implementation and installation of the Acturis system for Partner Brokers, • Training on Acturis Hedron Network IT solutions, • Act as primary contact point for resolving broking and accounting issues, • Generate ideas and identify solutions that will help the Partner Brokers gain greater efficiency in their business and on their Acturis system, • Contribute to Hedron Network partner communications as required, • All processes and activities to be undertaken in a compliant manner in respect of TCF and other regulatory requirements, • Advise the Partner Brokers of new developments through visits and frequent communication, • Deliver good customer service by responding swiftly to queries and concerns from Partner Brokers, • Maintain a detailed knowledge of system developments, • Create and update bespoke document and report templates for the Partner Broker, • Run system reports and build bespoke reports as and when required, • Deliver training to new and existing Partner Brokers, • Promote services offered by Hedron Network where appropriate, • Deliver on personal annual objectives to a consistently high standard, • Whilst working independently and as part of the systems consultancy team review, update, identify and address opportunities for excellence/growth inline with Team objectives, • Go lives completed on time and to the satisfaction of the Partner Broker, • Projects delivered on time and to the satisfaction of the Partner Broker Skills and Experience • Primary focus: 'ownership' of a Panel of Partner Brokers using Acturis, • Internal Hedron Network Teams - support and collaborate as required, • Training qualification desirable, • Acturis knowledge to 'Guru' level, • Excellent Training skills in both classroom and remote environments, • Excellent knowledge of Microsoft Office products, • Self motivated and able to work on own initiative - readiness to take ownership of issues and needs for designated Partner Brokers, • Excellent communication, influencing and relationship building skills, • Good workload management and organisational skills to ensure that deadlines are met, • Ability to identify customer needs and provide appropriate solutions in a consultative setting, • Ability to solve ad hoc problems and issues in a timely manner Experience: • Excellent working knowledge of Acturis to superuser level, • Background knowledge of other Partner Broker back-office systems, • Experience of UK GI Broking Industry and practices, • Experience of UK GI Broking accounts an advantage

Sage 200 Support Consultant Location: Fully Remote (UK-Based) Salary: Competitive + Bonus + Benefits We are working with a well-established and growing ERP consultancy seeking an experienced Sage 200 Support Consultant to join their team. This is a fully remote opportunity offering the chance to work within a collaborative, client-focused environment, supporting a diverse portfolio of customers across multiple industries. The Role In this role, you will be responsible for delivering reliable and efficient support across Sage 200 and associated solutions. You will act as a key point of contact for clients, ensuring issues are resolved effectively while maintaining a high standard of service. Responsibilities • Providing technical and functional support for Sage 200 and related applications, • Investigating, troubleshooting, and resolving system issues in a timely manner, • Working closely with clients to understand their requirements and deliver tailored solutions, • Managing and updating support tickets, ensuring accurate documentation of all activities, • Supporting system enhancements, upgrades, and occasional project work, • Building strong client relationships and ensuring a positive support experience About You • Proven experience supporting Sage 200 within a consultancy, partner, or end-user environment, • Strong troubleshooting skills with a methodical and analytical approach, • Experience delivering high-quality customer-focused support, • Excellent communication skills, both written and verbal, • Ability to work independently in a remote setting while managing workload effectively, • Experience with ERP or accounting systems How To Apply If this role is of interest to you, please apply directly via the job advert.

Plasterer - Multi Trade Adecco are recruiting on behalf of the BD Group for a Plasterer - Multi Trade • Location: Barking & Dagenham, • Pay: £21.70 per hour PAYE, • Contract: Temporary or Fixed-Term Contract, • Hours: Monday-Friday, 36 hours per week (7am-3pm or 8am-4pm), • Full UK Manual Driving Licence Required We are seeking an experienced Plasterer with Multi-Trade skills to join the BD Group's Repairs & Maintenance team. You will work across tenanted and void properties, carrying out high-quality plastering and associated repair works while ensuring a first-time fix wherever possible. Key Responsibilities • Carry out plastering repairs including skimming, boarding, patch repairs and rendering., • Support wider multi-trade activities including basic carpentry, painting, tiling, or maintenance tasks., • Respond to emergency repairs across residential properties., • Provide excellent customer service to residents, ensuring minimal disruption., • Maintain accurate job records using PDA/job management systems., • Proven experience as a Plasterer in domestic or social housing settings., • Knowledge of additional trades (multi-trade)., • Strong communication and problem-solving skills., • Council vehicle provided, • Fuel card included If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Head of Resident ExperienceLocation: Perceval House, EalingDirectorate: Housing & EnvironmentDepartment: Landlord Services Contract Details:* Type: Temporary* Pay: £450 per hour day Umbrella* Location: Perceval House, Ealing Working Arrangements: Hybrid - 2 days per week from home Hours: Full time, 35 hours per week (Monday to Friday) Adecco are recruiting on behalf of Ealing Council for a Head of Resident Experience to join their Housing & Environment Directorate. This is a senior leadership role responsible for driving a customer-focused housing service, improving resident satisfaction, and leading high-performing teams across resident engagement and complaint resolution. About the RoleThe Head of Resident Experience will lead strategic and operational delivery across resident engagement and complaints, ensuring services are responsive, compliant, and continuously improving. You will play a key role in shaping the customer journey, enhancing service delivery, and ensuring high levels of tenant satisfaction. Key Responsibilities Lead and manage Resident Engagement and Complaint Resolution teams to deliver a customer-centric service Ensure complaints are resolved within agreed timeframes, driving service improvements based on feedback and insights Monitor and analyse service performance data, identifying trends and implementing improvements Provide strategic leadership, fostering a culture of continuous improvement and excellence Lead on resident engagement initiatives, ensuring inclusivity and meaningful participation Develop and implement strategies to enhance customer experience and meet regulatory standards Oversee Tenant Satisfaction Measures and deliver associated improvement plans Manage budgets, ensuring financial compliance and value for money Build strong relationships with internal teams, stakeholders, and community partners Ensure compliance with legislation, policies, and safeguarding requirements Prepare reports, briefings, and presentations for senior leadership and stakeholders Lead on risk management, business continuity, and service resilience planning Key Requirements Extensive experience in resident engagement, customer experience, or housing services Proven leadership experience managing and motivating teams Strong understanding of performance management, data analysis, and service improvement Excellent communication and stakeholder management skills Experience working within a regulatory or compliance-driven environment Ability to drive cultural change and continuous improvement Knowledge of housing legislation, consumer standards, and best practice Degree-level education or equivalent experience* Housing qualification (Level 5 CIH or equivalent) or willingness to work towards Additional Information This role is subject to a Disclosure and Barring Service (DBS) check Ealing Council is committed to safeguarding and promoting the welfare of children and vulnerable adults* The role requires collaboration with a wide range of internal and external stakeholders, including residents, community groups, and regulatory bodies Apply Now:If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school’s ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school’s IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: • Running the school’s ICT based applications and network infrastructure., • 2nd/3rd line support., • Ensure work is in line with school policies., • Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively., • Take responsibility and line manage the work produced by ICT support staff., • Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems., • Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups., • Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting., • The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team., • Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills., • Has a high level understanding of the responsibilities and requirements of working within a school environment., • Skilled in preforming upgrades to a school IT Network system.

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school’s ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school’s IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: • Running the school’s ICT based applications and network infrastructure., • 2nd/3rd line support., • Ensure work is in line with school policies., • Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively., • Take responsibility and line manage the work produced by ICT support staff., • Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems., • Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups., • Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting., • The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team., • Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills., • Has a high level understanding of the responsibilities and requirements of working within a school environment., • Skilled in preforming upgrades to a school IT Network system.

Our client is looking to expand their engineering team and are looking for a Service Engineer to support with the installation, maintenance and servicing of advanced water recycling systems. Hours: Mon-Thurs, 8:30am-5:30pm, Fri 8:30am-1:30pm Key Responsibilities This is a varied and hands-on role covering field-based engineering, technical support and project delivery. • Carrying out site surveys, • Mechanical and electrical system installations, • Commissioning of systems, • Planned preventative maintenance, • Reactive maintenance and fault finding, • Product testing and repairs, • Providing after-sales technical support, • Supporting project management activities, • Office-based reporting and documentation, • Travelling nationally with occasional overnight stays Key attributes The ideal candidate will bring strong technical ability, leadership potential and a proactive approach to field service work. • Experience in a field service or supervisory role (pumping systems, cooling systems or similar within a construction environment), • Qualified plumber or electrical engineer (or equivalent trade background), • Strong team leadership skills with the ability to work independently, • SSSTS or SMSTS qualification (advantageous), • High level of motivation and commitment to professional development, • Experience working within the building services industry and strong customer-facing skills, • Ability to read 2D and 3D technical drawings, • Good IT skills (MS Office) and strong communication ability, • Full valid manual UK driving licence (must be over 25), • Experience with rainwater harvesting or greywater systems (desirable but not essential) Benefits • 22 Days Holiday, plus BH (3 days to be taken at Christmas), • Standard pension, • Mobile and travel expenses will be paid Additional things to note • Overnight stays may be required on occasion, • On call Rota Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Ellie Crocker

ITSM New Business Sales ConsultantLocation: Hybrid – Watford (2 days per week in office)Type: Full-timeSalary: £60,000 – £80,000 + commission (OTE £120,000 – £150,000) The Opportunity We’re looking for a high-performing ITSM New Business Sales Consultant to drive growth in a fast-scaling, international organisation. This is a true hunter role—focused on winning new business, opening doors, and building a strong pipeline within the ITSM and MSP ecosystem. You’ll take a consultative approach to selling, helping organisations modernise and optimise their IT service operations through automation, integration, and smart service design. If you thrive in a target-driven environment and enjoy owning the full sales cycle, this role offers significant earning potential and real impact. What You’ll Be Doing New Business Development • Proactively generate and win new business across MSPs and enterprise organisations, • Identify, engage, and influence key decision-makers in IT, Operations, and Service Management, • Build and execute strategic prospecting plans using tools like HubSpot, Salesforce, and LinkedIn Sales Navigator, • Lead discovery sessions to uncover client challenges and opportunities, • Position ITSM, integration, and automation solutions aligned to business outcomes, • Deliver compelling demos, proposals, and workshops, • Navigate complex, multi-stakeholder sales environments, • Maintain accurate forecasting and pipeline visibility, • Stay up to date with ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice), • Feed market intelligence back into marketing, product, and leadership teams, • Proven track record in new business (“hunter”) sales within ITSM, IT services, or MSP environments, • Experience selling ITSM, automation, or integration solutions, • Strong understanding of managed services and recurring revenue models, • Ability to manage complex B2B sales cycles, • Excellent communication and consultative selling skills, • Knowledge of ITSM frameworks (e.g. ITIL, SIAM), • Experience with integration or workflow automation platforms, • Background selling into MSPs, enterprise IT teams, or via channel/resellersWhy Join Us?, • Join a growing international business with strong market momentum, • High-earning potential with uncapped commission structure, • Work in a collaborative, forward-thinking environment, • 1-week onboarding and cultural immersion at HQ in Finland, • Global presence across the UK, Europe, and the US

Systems Consultant (3rd Line / Infrastructure) - Hybrid Working - £55,000! Role: Systems Consultant Location: London (Hybrid – 3 days onsite / 2 days remote)Salary: £45,000 - £50,000 (DOE) A highly respected London-based Managed Service Provider is looking for a Systems Consultant / 3rd Line Infrastructure Engineer to join their growing Infrastructure Services team. This role is ideal for an experienced 2nd or 3rd Line Engineer within an MSP who wants to move into a more consultative, customer-facing infrastructure position, working with modern cloud-first and security-led environments. You'll play a key role in supporting and improving client infrastructure while developing deeper expertise across Microsoft cloud, security, and enterprise infrastructure technologies. The Role As a Systems Consultant, you’ll operate as a senior escalation point within the infrastructure team, supporting complex technical environments across multiple clients. You’ll work closely with Service Desk, Professional Services, and Account Management teams to ensure the stability, security, and scalability of client IT environments. This position also offers the opportunity to develop into a technical authority or future infrastructure architect within a fast-growing MSP. Key Responsibilities Act as a 3rd line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes, upgrades, and infrastructure improvementsContribute to automation, platform standardisation, and service improvementsSupport security posture, backup, business continuity, and disaster recovery solutionsDevelop into a Subject Matter Expert (SME) for key technologies and vendor platformsProvide mentorship and guidance to 1st and 2nd Line engineersMaintain clear technical documentation and communicate effectively with customersOccasional client site visits may be required for workshops, escalations, or technical meetings. Technical Environment You’ll be working across modern cloud and infrastructure technologies, including:Microsoft 365Microsoft Azure (IaaS, identity, networking, security)Windows ServerActive Directory / Entra IDGroup PolicyVirtualisation (VMware / Hyper-V)Advanced networking (VPNs, routing, switching, firewalls)Backup & disaster recovery platformsAutomation & scriptingCyber security technologies and controls Experience Required 2–3+ years in a 2nd / 3rd Line or Infrastructure roleExperience working within an MSP or multi-client IT environmentStrong troubleshooting and root cause analysis skillsComfortable supporting complex infrastructure environmentsExperience across Microsoft cloud and on-prem infrastructure Desirable Skills Microsoft certifications (e.g. Azure Administrator – AZ-104)Experience with Microsoft 365 administration and identity servicesExposure to AWS or Google CloudExperience with RMM and PSA toolsKnowledge of backup platforms (e.g. Veeam, Datto)Exposure to SIEM / SOC toolsUnderstanding of AI tools such as Microsoft 365 CopilotLinux administration experience The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

Senior MRI Radiographer Our Values Oryon offers innovative, personalised healthcare that is affordable, straightforward and convenient. Our services are delivered by a dedicated and approachable team in a friendly and professional environment that inspires confidence and reassures patients. By providing opportunities for networking and collaboration between healthcare professionals, we strive to make healthcare provision more innovative, flexible and efficient. Our Vision and Mission Oryon’s vision, and therefore the driving force behind everything we do, is to become the go-to place for affordable, private diagnostic and preventative healthcare in the UK. Our mission is threefold. Firstly, to provide the quickest, most affordable and personalised healthcare available, through the services of Oryon Imaging and Oryon Connect. Secondly, for Oryon Develop to become the leading voice for expertise within the wellness sector, a place where both healthcare professionals and the public can engage with the latest healthcare and wellbeing content. And finally, to encourage and inspire our colleagues to embrace and contribute to the innovation-led culture that is at the heart of everything Oryon stands for. About the role Oryon Imaging has established an exceptional reputation within the diagnostic imaging sector throughout the years. We are proud to be the first-choice imaging centre for thousands of reputable practitioners in the field. We strive for efficiency and innovation. We are looking for a qualified and experienced Senior MRI radiographer to join our dedicated and enthusiastic team. Reporting to the Clinical manager, you will provide customer-focused, high quality diagnostic radiography service. This role is an opportunity to join the company led by innovation and determination to show the way to better health; through the services of Oryon Imaging, Oryon Develop and Oryon Connect. Responsibilities • Undertake all imaging procedures in line with existing modality specific guidelines and protocols; in accordance with best practice (IRR 99, IRMER 2017), CQC standards, SOR and RCR guidelines, • Conduct MRI safety checks with patients prior to their examination, obtain consent and ensure suitability for the examination., • Ensure safe use and maintenance of specialist imaging equipment, adhering to local MRI safety policies and procedures and local rules, reporting any problems to the Clinical Manager and/or engineering support., • Dispense contrast media/drugs as an assigned practitioner under the direction of the consultant radiologists or clinicians and maintain accurate records in accordance with the medicine management policy and PGDs., • Provide expertise to ensure the appropriate triage, booking and examination of patients., • Accurate data entry on to Radiology Information (RIS) and Picture Archive (PACS) systems., • Ensure all patients are treated as individuals especially in regards to Care, Dignity and Respect., • Ensure due regard is given to the customs, values and spiritual beliefs of patients and that patients’ views are sought and taken into account., • Maintain the confidentiality of patients and follow the requirements of the Data Protection legislation., • Participate in providing responses to enquiries and requests from a range of stakeholders and referrers., • Liaise with consultant radiologists regarding protocols and patient referrals., • Run Quality Assurance checks on equipment, and action as appropriate., • Participate in clinical audits including health and safety, infection control, and radiation protection., • Maintain and use clinical stock and supplies in an efficient and cost-effective manner, ensuring stock is in date and a proper stock control is maintained., • Comply with infection prevention and control policies., • Understand and adhere to the Company Health and Safety Policy., • Identify and report any risk which has a potential adverse effect on Oryon Imaging’s ability to maintain quality of care and the safety of patients, staff and visitors., • Comply with CQC and Compliance requirements., • Report all incidents and complaints in line with Company Policy., • Participate and comply with the Oryon Imaging review and appraisal system., • To participate in the induction and training of new staff., • To attend compulsory internal and external staff training courses and/or complete online courses., • To maintain up to date and accurate personal CPD records., • Work effectively within the team, advising and mentoring more junior members of staff. About you The ideal candidate will be a qualified experienced MRI radiographer passionate about high quality patient care. You will have excellent interpersonal and communication skills, and the ability to empathise with patients, especially when they might be distressed or anxious. A high level of IT competency and literacy skills are also essential. You’ll pay attention to detail and take pride in your adaptability, competence and professionalism. You’ll be able to exhibit confidentiality, discretion and trustworthiness. Essential qualifications: • Degree in Radiography or equivalent, • HCPC Registration, • Proven experience in healthcare and patient-focused services, • Minimum of 2 years’ experience in MRI covering a wide range of examinations and applications, • Good knowledge of MRI physics to ensure ability to manipulate sequence parameters and modify technique in difficult circumstances where required, • Ability to assess and implement specialist imaging procedures, adapting technique and prioritizing imaging if required, • Proven awareness of Health and Safety regulations, Infection Control and Clinical Governance, • Commitment to CPD, • Cannulation Certificate desirable, • PGDip in MRI or masters in MRI/Radiography desirable Essential skills: • Excellent listening skills, patience and ability to empathize, • Recognition of patient distress or worry and ability to reassure and calm, • Ability to relate to people of all ages and backgrounds, • Professional and cooperative attitude towards, customers and colleagues of all levels, • Experience and competency working with a variety of imaging equipment, • Attention to detail and accuracy, • Ability to prioritise workload, manage time effectively and use initiative, • Commercial awareness, • Excellent literacy skills, • A high level of IT competency Benefits & rewards At Oryon we reward and recognise commitment to work with company benefits which include: • 27 days of holiday (+ bank holidays), • Contributory pension and Life Insurance scheme, • Private Health Care scheme and Diagnostic Scans to your Friends & Family by Oryon Imaging, • Access to a variety of CPD courses available live and on-demand offered by Oryon Develop, • Other training, learning and development opportunities, • Enhanced maternity and adoption leave, • Cycle to Work Scheme, • Season Ticket Loan, • Benefits platform: Salary Extras provides you with discounts for gyms and online shopping, as well as a rewards platform to recognise good work, • Wellbeing: Employees Assistance Program to support with mental, physical and financial health, • Fruits and refreshments at the clinic, • Team Events: from breakfasts at the office, afterwork activity or drinks to all day summer teambuilding, themed parties or even weekends away abroad! Please note that any offer of employment will be subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. Additionally, you are required to have proof of the following vaccinations and/or safe immunity levels: Hep B, MMR, DPT, BCG (Tuberculosis) and Varicella (Shingles/Chickenpox) (If you do require Oryon Imaging to arrange pre-employment checks for the above upon offer of employment, please do notify us as soon as possible)

Title: Senior Consultant Engineer Department: Facilities Management Reports to: Head of Environmental and FM Services Job overview This role is suited to someone with 10 years’ relevant experience and in-depth knowledge of commercial facilities, supported by substantial practical experience in building services. You will undertake a range of building inspections and produce detailed technical reports, setting out findings and recommendations for clients. The role also involves liaising with clients and contractors and taking ownership of these relationships with a high level of professionalism. You will act as the go-to technical contact for on-site teams, so being accessible and approachable is an important part of the role alongside the technical responsibilities. You will manage assigned project deliverables, ensuring programmes, scope and budgets are maintained. Successful delivery contributes directly to business growth and is therefore key to our continued expansion. We work in a fast-paced industry where efficiency and accuracy are essential. Everyone in the team plays an important part in delivering a consistently high standard of service. We pride ourselves on exceptional customer service and technical expertise, and we expect every team member to share our commitment to quality. Responsibilities and duties • Conduct site inspections and surveys across multiple buildings, producing accurate technical reports within agreed timelines., • Review statutory and building compliance documentation (including health and safety, fire safety and water hygiene) and provide recommendations where improvements are required., • Manage maintenance activities and liaise with contractors, including coordinating and chairing meetings, taking minutes and distributing actions promptly., • Handle client correspondence, responding to emails and calls, tracking outstanding issues and providing clear updates on ongoing works and projects., • Interpret building leases and support lifecycle costing and technical due diligence, providing clear recommendations to clients on the best way forward., • Prepare cost estimates for remedial works and replacement of engineering services., • Manage sub-contractors and projects end to end, including sourcing quotations, coordinating delivery, and communicating milestones, deadlines, scope, budgets and progress to stakeholders., • Ensure technical feasibility and carry out risk management to minimise project risk., • Carry out technical fault-finding and analysis on mechanical, electrical and public health services across a range of building types., • Create and maintain comprehensive project documentation., • Build and maintain effective working relationships with clients, contractors and third parties., • Proficient in Microsoft Office, particularly Excel, and Outlook., • Excellent organisational skills, with proven ability to multitask and prioritise across multiple stakeholders., • Strong time management, with the ability to plan work effectively and meet deadlines., • High attention to detail and strong problem-solving skills., • Proactive, solutions-focused approach., • Degree in building services engineering or a related discipline., • Minimum 10 years’ experience in a similar environment., • Excellent understanding of building engineering services., • Excellent written and spoken English., • Membership of CIBSE, IWFM, IET or another relevant professional body (preferred).

This is a very exciting time for our client who is expanding their stores and creating a number of SALES CONSULTANTS roles based in White City. We are looking for an experienced Luxury Senior / Sales Consultants. You could have 3-5yrs experience selling fine watches jewellery (ideally with a client book) and looking for change. This is also a great opportunity for those luxury sales consultants who want move from fashion, accessories and lifestyle. Our client is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service but the stories about the beautiful pieces. Role: • Reporting to the Boutique’s Manager, and Teams Manager, you will be part of a team of 8-15 Sales Associates, • Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business., • Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them., • Establish yourself as the ‘go-to’ person in your area of expertise., • Be driven to exceed targets, both in personal and team sales figures, • Be aware of, and knowledgeable about, new brands, products and launches and update clients where appropriate., • Be aware of, and exhibit knowledge of procedure and security compliance. Adhering to company policies at all times., • Responsible for your work, behaviour, and performance at all times. Ideal Candidate: • Must be articulate with excellent communication skills, • For junior sales – Experience in luxury / premium retail environment with a passion and eagerness to learn and develop, • Senior sales Must have a minimum of 3 yrs. experience in a luxury retail store or Senior Sales Consultant ideally with own client book., • Previous experience selling Fine watches & Jewellery is desirable but not essential and will consider luxury fashion, accessories, and hospitality, • Be an ambassador of the company and brand, • Be passionate & inspiring about your role, Watches & Jewellery and brands., • Exhibit a high degree of passion and enthusiasm for your role, the team and the business., • A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service., • Sales and service driven aiming to exceed targets set, • A passion to learn and self-develop knowledge on all brands & products., • Flexible and confident to attend evening events to network, enhance sales and relationship build with clients, • Have excellent English both verbal and written – additional language skills would be an advantage Please email CV’s to or call direct on 07815939515Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Biersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in John Lewis - Oxford Street. The successful candidate will be managing a full-time Beauty Consultant. The Counter Manager is responsible for ensuring the counter and staff meets & exceeds goals set by the company. Through coaching and developing the team, s/he will ensure that each employee meets and exceeds KPI targets. The counter manager is accountable for the smooth running of the store and ensuring each team member is aware of and understands sales, service and KPI expectations & goals. S/he will provide training & development through effective coaching to ensure these goals are met. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Regional Sales Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Regional Sales Manager, • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your Regional Sales Manager, • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Regional Sales Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with the Regional Sales Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with the Regional Sales Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Regional Sales Manager /Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Regional Sales Manager agreeing on action to ensure there is adequate stock to achieve sales targets., • Update sell thru. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area. Clean as you go., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Regional Sales Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Regional Sales Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Regional Sales Manager including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Regional Sales Manager, • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Regional Sales Manager. IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Account Executive Hayes, London Hybrid Are you a strategic closer with a passion for sustainability? We are looking for an experienced Account Executive to join our mission-driven team. In this role, you will be managing sophisticated, end-to-end sales cycles for high-value inbound leads. You will act as a consultant to UK businesses, helping them navigate the transition to green energy through our innovative salary sacrifice solutions. As a UK B Corp Certified salary sacrifice specialist, The Electric Car Scheme is on a mission to make net zero the obvious choice by making electric cars and other Net Zero Benefits easy, affordable and simple for employers to offer their people. Built on best in market pricing, complete employer protection and trusted 5 star service, we are accelerating the UK towards a net zero future while creating win win win outcomes for our customers, our team and the planet. Rated 4.9 on Glassdoor and certified by Welcome to the Jungle, there has never been a more exciting time to join a fast growing, purpose driven business transforming sustainable employee benefits. Key Responsibilities: • Manage the full-cycle sales process for inbound leads, moving from initial discovery to contract execution., • Conduct high-impact product demos tailored to the specific needs of HR Directors, CFOs, and C-Suite executives., • Utilise the MEDDICC framework to qualify opportunities, identify champions, and navigate complex procurement processes., • Partner with our Customer Success team to ensure a seamless handover, uninterrupted onboarding and a strong user activation., • Provide feedback to the Product and Marketing teams to refine our roadmap based on real-world objections., • Consistently achieve and exceed revenue targets, contributing to the company’s continued success. About you: • A minimum of 3 years of proven closing experience in a B2B environment., • Ability to articulate complex financial and tax-based solutions (salary sacrifice) in a simple, compelling way., • Proven ability to navigate complex sales cycles involving multiple stakeholders., • Familiarity with structured sales methodologies (MEDDICC, Challenger, or SPIN) is highly desirable., • A self-starter who takes ownership of their pipeline and is motivated by both commission and mission-driven work. Benefits: • Hybrid working: Split your week between home and the office, with set in-office days on Mondays and Wednesdays, • Equity options - own a part of the business, • £500 pa. personal development budget, • £100 home office budget, • Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car, • Bupa healthcare, • 25 days holiday plus bank holidays, • Add 1 day holiday per year service + buy / sell up to 5 days each year, • Flexible work policy with options to take into account family care, • Enhanced Family Friendly Leave and Pay

Sales & Lead Generation Consultant- Entry level Location: London - 3 days in office per week Team: Advisory Services – People, Skills & Workforce Transformation Who we are: With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work. About the role We’re looking for a proactive and commercially minded Sales & Lead Generation Associate to help accelerate our growth across People Advisory, Assessment, Workforce Planning, Career Transition, Benchmarking, Early Careers and Talent Analytics. This role sits at the heart of our client engagement engine. You’ll own our inbound communication channels, build strong first-touch relationships with clients, support the design of tailored proposals, and drive targeted outreach campaigns that open doors and create commercial momentum. You’ll also play a key role in executing our sales strategy — identifying target markets, spotting opportunities, and helping us build our track record across priority sectors. If you’re organised, curious, confident in communication and excited by people‑focused advisory services, this is an excellent opportunity to learn, grow and make a real impact. What you’ll be doing Email & Opportunity Management • Own and triage all Advisory service inbound customer enquiries, • Respond promptly and professionally to client enquiries, • Direct opportunities to the right consultants across Assessment, A&D, Career Transition, Benchmarking, Talent Analytics and Early Careers, • Maintain alignment between inbox activity and administrative processes (master trackers, team folders, client logs) Client Meetings & Discovery • Support and, in time, lead introductory client conversations, building rapport and understanding client challenges, • Confidently articulate our service lines and how they solve people and workforce problems in response to identified customer challenges, • Identify opportunities for deeper advisory engagement, • Support the creation of high‑quality, tailored proposals, • Adapt templates to match client needs and organisational branding, • Align messaging to Hays values and the unique outcomes clients are seeking, • Ensure proposals are commercially compelling and easy to navigate Business Development & Marketing Outreach • Deliver coordinated outreach campaigns across key sectors, • Use tools such as LinkedIn Recruiter, Sales Navigator and e‑shorts to build client touchpoints, • Use Mail Merge and OneTouch for scaled email campaigns, • Build and maintain target lists, contact databases and outbound activity logs, • Support content distribution, marketing collateral updates and client communications Bid Opportunity Tracking • Use bid tracker tools to identify potential public‑sector and private‑sector tender opportunities, • Ensure the right advisory team members are informed, • Track bid progress with the Contracts & Bids team, • Support bid strategy: which markets we want to be known for, and where we want to build our presence Sector & Sales Strategy Support • Help execute our sales strategy across priority sectors, • Build case studies, success stories and sector collateral, • Support the development of our track record in areas such as:, • Housing benchmarking, • Workforce planning, • People transformation, • Assessment & development, • Identify target clients and support targeted outreach to build pipeline and influence market presence What you’ll bring • Strong organisation and attention to detail, • Proactive communication and excellent client interaction skills, • Ability to work across multiple service lines and collaborate with different experts, • Confidence in first-touch client conversations, • Interest in people, skills, workforce transformation, and advisory services, • Comfort using digital tools (LinkedIn, Sales Navigator, spreadsheets, CRM-style tracking), • Creative thinker with a commercial mindset This role puts you right at the heart of our commercial engine — driving conversations, shaping opportunity, and influencing how we show up in the market. You’ll build real expertise across our entire Advisory offering, from Assessment and Workforce Planning to Talent Analytics, Career Transition and more, while working closely with senior leaders to help shape a high‑growth, high‑impact function. You’ll play a key role in how we position ourselves in priority sectors, helping build our track record, expand our presence, and unlock new clients, ideas and opportunities. If you want a role where your work directly fuels momentum and growth, this is it.

Luxury Watch Sales Assistant Full-time Permanent Sales Consultant Basic Salary: £31,000 -£42,000 plus commission IRD Consultancy To be considered for this role, a proven track record in luxury retail is a prerequisite. We strongly encourage individuals who enjoys cultivating relationships, are passionate about brand heritage and storytelling, and are enthusiastic in watch technicalities to apply for this role. Our Clients We actively recruit for multiple leading Luxury Swiss Watch brands (mono boutique and multiple brand retailers), within the luxury retail trade based in Bond Street, Sloane Street, Knightsbridge, Oxford Street, Regent Street, Covent Garden, Harrods, Selfridges, and other locations. Job Overview As a Sales Consultant, you are responsible for the achievement of the sales objectives including active networking and building a strong client relationship through the highest level of luxury customer service, by creating an authentic, exquisite experience for all customers. In addition to being Sales Consultant for the company, you will play a vital role as being flexible, highly driven with an entrepreneur-mindset and to support as a team member in store. What you will bring • A minimum two-year luxury retail experience, preferable with a client book, • A strong selling skill with a proven result and background in sales, • Ability to carry out a flawless selling ceremony which adhere to the Brand’s direction combined with your very own unique professional approach., • Ability to strengthen brand loyalty by personalising client follow-up., • Ability to work well within a team as well as independently., • Immaculate personal presentation and attention to detail, • Communication skills and Interpersonal sensitivity, • Ability to serve clients and able handle challenging confidently., • Adhere to inhouse security procedures. Your journey with IRD Once we have received your expression of interest, we aim to provide you with a timely and personable recruitment process and rest assured you will receive a full support throughout your journey. Apply now by submitting your most recently updated CV, one of our Recruiter will contact you for a discussion on growing your career today.

Company Description: Strive Group London focuses on direct sales in an era where many businesses rely on digital marketing and artificial intelligence. We believe face-to-face interaction is crucial for building meaningful relationships and driving business growth. Our mission is to create effective B2B and B2C strategies that prioritize direct interactions with customers, helping clients effectively connect with their customers. We are dedicated to leaving our clients, their customers, and our team in a better state than we found them, measuring success by both revenue and positive impact. Role Description: This is a full-time on-site role for an Entry Level Sales Consultant located in Shoreditch. The Sales Consultant will be responsible for day-to-day tasks including engaging with potential clients, conducting sales presentations, and following up with leads. The role requires direct interaction with both B2B and B2C clients to build and maintain relationships. The Sales Consultant will also be responsible for providing excellent customer service and ensuring customer satisfaction. Qualifications: • Sales Consulting and Consulting skills, • Customer Satisfaction and Customer Service skills, • Must have full and unrestricted right to work in the UK, • Excellent Communication skills, • Ability to work independently and as part of a team, • Enthusiastic and motivated personality, • Previous sales experience is a plus, • Bachelor’s degree in Business, Marketing or related field is a plus

Company Description Frem is a leading UK-based manufacturer specializing in innovative office, reception, meeting room furniture, seating and storage solutions. We design dynamic spaces that inspire connection and productivity. Working through a trusted network of dealers, we ensure our customers' needs are met with exceptional service and tailored solutions. Frem prides itself on creativity, problem-solving, and delivering high-quality products to suit diverse client requirements. Role Description This full-time, on-site role based at our Clerkenwell showroom, is for a Senior Sales Consultant. The Senior Sales Consultant will be responsible for consulting with clients to understand their requirements, presenting tailored furniture solutions, and building and maintaining strong client relationships. The role includes generating leads, negotiating sales agreements, meeting sales targets, and ensuring customer satisfaction through exceptional service. Collaboration with our dealer network and internal teams to deliver innovative solutions is a key priority. Qualifications • Experience in Sales Consulting and a proven track record of achieving and exceeding sales targets, • Strong Customer Satisfaction and Customer Service skills to ensure a positive client experience, • Effective Communication and interpersonal skills to build and maintain relationships with clients and our furniture dealer network., • Ability to provide expert consulting services to address client-specific furniture and design needs, • Experience or familiarity with office or furniture design solutions industry is a plus

Retail Sales Consultant | Sigma Sports – Hampton Wick Are you passionate about cycling and love helping people find their perfect ride? We're looking for an enthusiastic Retail Sales Consultant to join our team at our Hampton Wick store. This is a fantastic opportunity to turn your love of cycling into a career at one of the UK's most respected premium cycling retailers. About Us Founded in 1992 by two best friends, Sigma Sports has grown from humble beginnings into a leading destination for cyclists of all levels. We're known for our curated range of premium bikes and accessories, state-of-the-art workshops, and bespoke bike fitting services. At our core, we're a community, and we're proud of it. The Role As a Retail Sales Consultant at Hampton Wick, you'll be the face of Sigma Sports, guiding customers through everything from choosing their first road bike to upgrading their setup. You'll combine expert product knowledge with genuine passion to deliver an outstanding experience every time. What you'll be doing: • Providing expert advice on bikes, components, and accessories, • Conducting bike sizings and recommending the right fit for every customer, • Driving sales and building long-term customer relationships, • Keeping on top of the latest cycling products, trends, and technologies, • Managing stock, inventory, and customer orders efficiently, • Keeping the store looking its best: organised, fully stocked, and visually on point, • Collaborating with a passionate, supportive team About You • Previous retail sales experience (cycling industry experience a real plus), • Strong knowledge of bikes, components, and accessories, • A genuine passion for cycling, • Excellent communication and customer service skills, • Organised, detail-oriented, and a great team player, • Experience with inventory management systems is a bonus What's In It For You • Competitive salary + uncapped commission on sales, • 33 days holiday, inclusive of bank holidays, • Generous staff discounts on premium cycling products, • Career growth and professional development opportunities, • Access to state-of-the-art workshops and bike fitting facilities, • A supportive team who genuinely love what they do Hours: 40 hours per week (Monday–Sunday) Location: Sigma Sports, Hampton Wick Send your CV and a cover letter telling us why you're the perfect fit to:

GTM Senior Recruitment Consultant & Team Lead Liverpool Street, Central London - Hybrid At 5V Tech, we operate at the forefront of AI, Deep Tech, Edge AI, and IoT - partnering with global leaders and high-growth innovators to place senior, niche talent. As part of 5Values, and with exclusive access to networks like the Edge AI Foundation, we offer unrivalled market reach and credibility in some of the fastest-evolving technology spaces. We’re now looking for a commercially sharp, technically curious Senior Recruitment Consultant & Team Leader to take ownership of our Go-To-Market (GTM) desk - with a clear pathway into leadership. This is a true 360 role where you’ll lead from the front, managing the full recruitment lifecycle across Sales, Pre-Sales, Solutions Engineering, Customer Success, Partnerships, and Marketing roles within cutting-edge tech environments. Alongside billing, you’ll build and lead your own specialist GTM team - mentoring junior consultants and shaping the desk into a high-performing revenue stream. You’ll act as a trusted partner to clients, leveraging our unique ecosystem, networks, and market insight to drive business development and deliver real value. This role is ideal for someone who thrives commercially, enjoys developing others, and wants to build something of their own within a high-growth business. In return, you’ll get autonomy, progression into leadership, equity potential, and the opportunity to operate in one of the most exciting and future-facing markets in tech - all backed by a collaborative, high-performance culture and uncapped earning potential. About 5V Tech 5V Tech is the specialist technology recruitment brand within 5Values Consulting Group, focused exclusively on placing senior and niche talent across AI, Deep Tech, Edge AI, and IoT. As the sole talent partner to the Edge AI Foundation and a trusted advisor to leading semiconductor, embedded systems, and AI-native companies globally, we occupy a unique position at the intersection of talent and frontier technology. Our client base includes tier-one names such as NXP, Silicon Labs, Skyworks, and ARM alongside high-growth start-ups building the next generation of intelligent edge infrastructure. We are now scaling our go-to-market capability and are looking for a commercially sharp, technically curious recruiter to lead that charge. The Role This is a dual-focus position combining high-performance billing with the responsibility of building and leading a small, specialist GTM recruitment team. You will own the full 360-degree recruitment lifecycle for go-to-market roles — covering Sales, Pre-Sales, Solutions Engineering, Customer Success, Partnerships, and Marketing — across the AI, Deep Tech, Edge AI, and IoT ecosystem. In parallel, you will recruit, mentor, and develop junior consultants into the team, shaping the GTM desk into a standalone revenue engine within 5V Tech. Key Responsibilities Billing & Business Development • Manage the full 360 recruitment cycle for GTM roles across perm and contract within AI, Deep Tech, Edge AI, and IoT markets., • Proactively develop new client relationships and expand existing accounts through consultative, insight-led engagement., • Build and maintain a high-quality candidate network of GTM professionals operating in deep-tech and emerging-technology environments., • Consistently achieve and exceed individual revenue targets, contributing directly to brand-level P&L performance., • Leverage 5V Tech’s ecosystem position — including our partnership with the Edge AI Foundation, our IoT podcast reach, and WEF IoT Council membership — to generate warm leads and differentiated market access. Team Leadership & Development • Recruit, onboard, and develop junior consultants into your GTM team, instilling commercial discipline and sector expertise from day one., • Set and monitor individual KPIs, pipeline metrics, and activity targets, holding the team to a high-performance standard., • Run structured weekly 1:1s, desk reviews, and coaching sessions to accelerate team capability and billing output., • Foster a culture of accountability, curiosity, and deep market knowledge within the GTM desk. Market Intelligence & Strategy • Develop and maintain a detailed map of the AI, Deep Tech, Edge AI, and IoT GTM landscape — including key companies, hiring patterns, compensation benchmarks, and talent flows., • Contribute market insights to 5V Tech leadership to inform brand positioning, content strategy, and commercial planning., • Represent 5V Tech at industry events, meetups, and conferences to build profile and generate pipeline. Candidate Profile Essential experience • 3–5 years of 360 recruitment experience, with a demonstrable track record of billing consistently above target., • Proven experience placing GTM / commercial roles (Sales, Pre-Sales, Solutions Engineering, Customer Success, Partnerships, or Marketing) within technology or deep-tech sectors., • Strong commercial acumen — comfortable owning a desk P&L, forecasting pipeline, and driving business development independently., • Genuine interest in and working knowledge of AI, Deep Tech, Edge AI, IoT, or adjacent frontier technology domains., • Demonstrable ability to mentor or lead junior team members, even informally, with a clear appetite for formal leadership., • Excellent communication and stakeholder management skills, capable of engaging credibly with C-suite and VP-level hiring managers. Desirable • Existing network of GTM professionals within the AI, semiconductor, embedded systems, or IoT ecosystem., • Experience operating within a specialist or boutique recruitment environment (not solely high-volume generalist)., • Familiarity with Bullhorn CRM and LinkedIn Sales Navigator., • Track record of placing internationally, particularly across EMEA and the US. What We Offer • A specialist desk in one of the fastest-growing and most defensible segments of the technology recruitment market., • Unrivalled market access through the Edge AI Foundation partnership, IoT podcast, and WEF IoT Council network., • Clear progression to desk leadership with genuine equity participation via an established EMI option pool., • Hybrid working from our London base, with flexibility and autonomy to run your desk your way., • A collaborative, accountability-driven culture within a founder-led business approaching a significant growth milestone. What You’ll Get in Return • Competitive base salary, uncapped commission, and performance-linked bonuses., • Uncapped commission (up to 33% Perm, 40% Contract, no minimum threshold), • 29+ days holiday (increases to 32 with tenure) + all bank holidays, • Up to 2x extra paid days off per year, • Fully paid gym membership via Hussle +, • International Travel Opportunities, • Up to 3 months paid sabbatical after 5 years of service, • £1,000 annual personal development fund, • Tailored career progression from Trainee to Director level, • Monthly lunch clubs, sales days and team trips, • Annual Profit Share bonus, • Yearly company trip abroad, • £25 personal allowance for salon treatments every 6 weeks How to Apply To apply, please submit your CV and a brief note on why this role interests you to: Alternatively, reach out directly to the 5V Tech team on LinkedIn. 5Values Consulting Group Ltd is an equal opportunities employer. All applications will be treated in the strictest confidence.

Design Consultant (Field Sales Representative)- £50,000-£70,000 OTE -North London, N1 The Role Are you a confident closer with a flair for building trust in customers’ homes? Ready to turn qualified leads into high-value sales while enjoying the freedom of running your own schedule? This is your opportunity to join Appeal Home Shading as a self-employed Design Consultant, combining flexibility, independence and impressive earning potential. With OTE of £50,000 - £70,000, this exciting field-based role gives you the chance to manage your own success while benefiting from full company support, pre-qualified leads and industry-leading marketing. You will visit customers in their homes, guide them through premium home improvement solutions and help them select from an exclusive range of high-quality blinds, insect screens and awnings. This is more than a sales role. It’s your chance to build a rewarding business with the backing of an established and growing brand. If you’re ready to take control of your earnings and join a thriving business with outstanding support, apply today and start building your future with Appeal Home Shading. Key Responsibilities: • Visit prospective and existing customer leads provided by the company, • Build strong relationships with homeowners, • Understand customer needs and recommend suitable products, • Prepare accurate, professional quotations, • Deliver excellent customer experiences from consultation to sale, • Manage your schedule effectively and maximise opportunities The Company Appeal Home Shading is a highly successful UK home improvement business with consistent double-digit growth. Based in Bristol, we manufacture premium products from our 15,000 square foot factory and supply customers nationwide. Backed by national TV, press, and digital advertising, we provide a steady stream of quality leads to our Design Consultants. Our award-winning customer service, including the 2025 Feefo Gold Trusted Service Award, reflects our commitment to excellence. The Benefits • Self-employed flexibility and independence, • Qualified leads supplied – no cold calling, • Excellent commission structure, • OTE £50,000 - £70,000, • Full training and ongoing support, • Premium product portfolio, • National marketing support, • High average order values exceeding £3,000, • Opportunity to build long-term success The Person To succeed as a Design Consultant, you will be: • Self-motivated and driven, • Comfortable working independently, • Customer-focused with strong communication skills, • Confident using IT systems, laptops, or tablets, • Quick to learn product knowledge, • Professional, personable, and target-driven

Who We Are Hi, we are FintechOS! We are the global leader in AI-first modern ProductOps, with a mission to make fintech innovation available to every company. The FintechOS platform helps banks, insurers, and financial services companies modernize the full product lifecycle – from ideation and build through deployment, optimization, and continuous evolution. With FintechOS, organizations can recognize value up to ten times sooner than traditional approaches, getting new financial products and services to market in as little as 12 weeks. Unlike other financial technologies, FintechOS breaks data free from the core, enabling the creation of personalized and differentiated products and customer journeys at scale. Our AI-first, cloud-native platform connects with any ecosystem tech or service – financial and non-financial – and can plug anywhere in the tech stack, working with existing and legacy tech that companies want to keep. We have invested deeply in our technology IP and are proud to have built not only an exceptional platform but also a diverse and experienced tech team. About the Role We need a sharp, autonomous presales consultant who can walk into a room with a CTO or Chief Insurance Officer and make them rethink their entire product lifecycle strategy. Not with slides – with substance. You’ll come from an insurance platform background (Guidewire, Duck Creek, Majesco, EIS, Sapiens) where you’ve already done the hard yards proving why legacy modernization matters and how AI-powered platforms accelerate innovation across underwriting, claims, and policy administration. This is a high-impact role: you’ll own the technical narrative in deals, architect AI-driven solutions that transform how insurance products are built and managed, and work directly with our most ambitious prospects across UK and Europe. If you’re tired of cookie-cutter demos and want to show how AI actually changes the game for insurance product teams, keep reading. What You Will Do • Own the business value and technical win in enterprise deals – from pitching, scoping workshops through live demos, POCs, and commercial structuring, • Demonstrate how FintechOS’s AI-first ProductOps approach transforms insurance product velocity, from concept through underwriting, distribution, and continuous optimization – not just launch, • Show insurers how to break free from legacy policy administration and claims system constraints, modernizing their entire product lifecycle with composable, AI-powered architecture, • Build credibility fast with senior stakeholders (CTOs, Chief Insurance Officers, Chief Digital Officers, Heads of Product) by speaking their language and challenging their assumptions with AI-driven insights, • Collaborate with sales, product, and delivery to shape winning proposals that showcase our AI capabilities in real insurance scenarios, • Prototype rapidly when needed to prove AI-powered use cases (we’re technical, you should be too), • Travel across UK, Europe, and Romania to run workshops, present at events, and work embedded with teams What We Are Looking For You must be UK-based with right to work in the UK. Beyond that, here’s what matters: • 4–5 years in presales or solutions consulting for an insurance platform vendor (Guidewire, Duck Creek, Majesco, EIS, Sapiens, or similar SaaS/platform vendor), • Hands-on technical chops: you understand API architectures, can read code, and have built or configured insurance platform solutions yourself (not just presented them), • You’ve closed deals – and can articulate how you influenced the technical win, navigated objections, and shaped the commercial outcome, • Deep fluency in how insurers modernize product operations: legacy policy administration constraints, claims transformation, underwriting automation, product lifecycle challenges, time-to-market pressures, and cloud-native transformation, • Curious about AI and how it’s reshaping insurance product development – even if you’re not an AI expert yet, you’re eager to learn and articulate the value, • Comfortable traveling 40–50% of the time across UK, Europe, and Romania, • Self-starter mentality: you don’t wait for instructions, you see the gap and fill it What Makes You Stand Out These aren’t essentials, but they’ll get our attention: • You’ve worked specifically with Guidewire, Duck Creek, or EIS – and can speak to their strengths and limitations from real implementations, • Experience articulating how AI, machine learning, or automation accelerates insurance product development, underwriting decisions, claims processing, or operational efficiency, • Track record of winning competitive deals against Salesforce Financial Services Cloud, Unqork, Socotra, or other platform incumbents in the insurance space, • You’ve built custom demos or POC environments from scratch, • Experience with low-code/no-code platforms, composable architecture, ProductOps methodologies, or AI-powered development tools, • Vertical depth in P&C insurance, life and annuities, specialty/commercial lines, or reinsurance product development, • You’ve presented at industry events (e.g., InsureTech Connect, Insurance Innovators), contributed to RFP responses that won, or built thought leadership content that influenced buyers Our Culture • We are a highly motivated bunch of people, taking on a huge technical challenge in one of the biggest industries in the world. We’re fully aware that the impact of our work can be felt by hundreds of millions of people around the world, • At FintechOS, we strive to be the place where a diverse mix of talented people want to come, stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers, • We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other wonderful characteristics that make us different Quick Facts • We are a venture-backed business headquartered in London, • We have a big list of international clients already under our belt, serving customers in North America and Europe, • Our customers range from global strategic companies like Groupe Société Générale, Admiral Group, and BPCE Oney, to game-changing players like Vibrant, eMag, and Howden, • Our partners include both niche consulting agencies and global consulting firms and systems integrators, including Deloitte, EY, and PWC

JOB TITLE Sales Associate ROLE TYPE - Full Time Permanent contract REPORTING TO Store Manager LOCATION London - Motcomb DATES : Asap COMPANY PROFILE Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort . ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES is acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear . Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms . THE POSITION Your role is to offer to the customers a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of Eres. RESPONSIBILITES Because of your position of Sales Consultant, your responsibilities include, but are not limited to the following aspects: Brand Image • Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look, • Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worth a luxury environment, • Share your expertise with the customers and with the teams Sales skills • Master and observe the Eres Art of Sale techniques, • Have a perfect knowledge of Eres, of the collections and the stocks, • Know and follow the KPI’s, • Develop and work with the customer file, • Support the other Sales assistants Operations • Master the management of the cash desk, • Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms, • Participate to the reception of goods, to the stock management and to the boutique reorders PROFILE A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy Strong customer Service Mindset Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy Structured, organized, show initiative At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions... We are also attentive to the well-being of our employees. Everyone can contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap. Main Accountabilities Business Planning • Deliver annual retail sales targets through effective business planning and strategy execution., • Define and monitor weekly sales targets, providing clear rationale and performance updates., • Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly., • Identify new sales opportunities within brand guidelines and assess their effectiveness., • Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports., • Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions., • Communicate risks and opportunities promptly to Head Office teams., • Manage team absences proactively to ensure full counter coverage., • Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management • Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service., • Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed., • Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance., • Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication • Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities., • Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

Microsoft Dynamics 365 Sales Consultant (3–5 Years) London (Hybrid – 2 days onsite) £70,000 - £80,000 per annum About the Company You’ll be joining a global technology and consulting organisation at the forefront of digital transformation, cloud, and enterprise platforms. The business partners with some of the world’s leading enterprises to deliver large-scale transformation programmes across data, cloud, and Microsoft ecosystems. With strong investment in its Microsoft practice, this is a key hire within a growing team where licensing plays a critical role in shaping commercial outcomes and supporting major enterprise deals. You’ll be part of a collaborative environment working alongside sales, presales, delivery, and finance teams, with real exposure to high-value, complex client engagements. Role Summary We’re looking for a Microsoft Dynamics 365 (D365) Sales Consultant with 3–5 years of experience to manage, optimise, and advise on licensing across internal teams and client engagements. This role is central to ensuring cost optimisation, compliance, and commercial accuracy, particularly across sales pursuits, renewals, and ongoing delivery. Key Responsibilities D365 Licensing Strategy & Advisory • Advise on licence selection across Finance & Operations, Sales, Customer Service, Field Service, Power Platform, and add-ons, • Assess requirements and recommend licensing aligned to Microsoft rules and best practices, • Support licensing design for new deals, renewals, expansions, and contract changes, • Act as licensing SME across Sales, Presales, and Delivery, • Support RFPs, bids, SOWs, and commercial reviews, • Identify opportunities to optimise licensing costs while maintaining compliance, • Support Microsoft promotions and incentive programmes, • Ensure compliance with Microsoft licensing agreements and CSP requirements, • Maintain accurate records of licences, usage, and assignments, • Act as liaison with Microsoft and CSP partners, • Maintain Microsoft licensing knowledge and certifications, • Educate internal teams on best practices and common pitfalls Skills & Experience Essential: • 3–5 years’ experience in Microsoft licensing (D365 focused), • Strong understanding of D365 licensing models (F&O, CE, Power Platform), • Experience with CSP / Direct CSP models and Microsoft Admin Portals, • Strong analytical and commercial awareness, • Ability to explain complex licensing clearly to stakeholders, • Microsoft certifications (Dynamics 365 / Licensing), • Experience in enterprise or multi-client environments, • Exposure to presales or deal qualification This is a great opportunity to step into a role where you’ll directly influence how enterprise deals are structured, priced, and delivered, while building deep expertise in one of the most in-demand areas of the Microsoft ecosystem. If this sounds like the next step in your career, apply today!

About Us Skin Cupid is a fast-growing beauty brand and retailer bringing the best of Asian skincare to a global audience. We work with some of the most exciting beauty and lifestyle brands, curating products we genuinely believe in and pairing them with education, storytelling, and community. From e-commerce to retail, pop-ups to partnerships, we’re building a brand that feels warm, knowledgeable, and genuinely fun to be part of. Joining Skin Cupid means being part of a fast-growing, passionate team that celebrates cross-border beauty and wellness, both online and offline. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross-border beauty and wellness. About the Role We’re looking for passionate and friendly Retail Beauty Consultants to join the team at Skin Cupid’s destination-led and experiential flagship store. This is an exciting opportunity to bring our online presence to life and be part of a new chapter in our journey. At Skin Cupid, we believe skincare should be expert-led, approachable, and personal. As a Beauty Consultant, you’ll be at the heart of delivering this experience, guiding customers through their skincare journey, offering thoughtful recommendations, and creating a warm, welcoming atmosphere on the shop floor. You’ll help customers discover the products that best suit their needs while embodying the Skin Cupid spirit: warm, honest, and community-focused. This is a wonderful opportunity to grow your expertise, connect with skincare lovers, and be part of an exciting new chapter for the brand. Key Responsibilities • Greet and engage customers warmly, offering expert advice tailored to their skincare needs., • Educate customers about product ingredients, benefits, and how to use them effectively., • Deliver exceptional service that reflects Skin Cupid’s values and community-driven culture., • Maintain the store’s appearance, including merchandising and stock replenishment., • Support the store team with daily tasks to ensure smooth operations., • Stay up to date with product knowledge, trends, and customer feedback. What We Are Looking For • Passionate about skincare and genuinely enjoy helping others feel confident in their skin., • Friendly, approachable, and comfortable starting conversations with customers., • A good listener who can provide personalised recommendations based on individual needs., • Enthusiastic about learning and sharing knowledge in an honest and clear way., • Positive and proactive attitude, and enjoys speaking with customers. Why Join Us • Training and products to take home from time to time., • Work alongside a passionate and supportive team that shares a love for skincare and a genuine commitment to our values and customers., • Play a key role in shaping the in-store experience and helping establish the Skin Cupid brand as a trusted and welcoming destination for skincare lovers., • If you love working in a tight-knit team, you have found just the place! All candidates must be eligible to work in the United Kingdom.

Entry Level SDR London | £30,000–£35,000 + Uncapped Commission | Full Training Provided Are you ambitious, driven, and ready to kick-start a career in sales — even if you’ve never worked in sales before? Our client is looking for energetic, outgoing individuals to join their London-based team as a Junior Sales Consultant. This is a genuine entry-level role, built entirely around transferable skills, not previous sales experience. If you’re confident communicator who enjoys learning, hitting targets, and being rewarded for effort, this could be an ideal opportunity. What you’ll be doing: • Speaking with potential customers via phone, email, and LinkedIn, • Understanding customer needs and qualifying opportunities, • Booking meetings and supporting the wider sales team, • Learning core sales skills including objection handling, negotiation, and relationship building, • Working towards clear performance targets with structured support and coaching What our client is looking for: • Strong communication and interpersonal skills, • A positive, proactive attitude and willingness to learn, • Resilience, motivation, and a results-driven mindset, • Experience in customer service, retail, hospitality, sport, or similar environments is useful but not required What’s on offer: • £30,000–£35,000 base salary, • Uncapped commission — high performers are well rewarded, • Full training provided, with ongoing development, • Clear progression into senior sales or account management roles, • A fast-paced, social, and supportive office culture, • A role where attitude and effort matter more than experience This is an excellent opportunity for someone looking to build a long-term career in sales while developing highly valuable, transferable skills. Apply now if you’re motivated, coachable, and ready to get started. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

About the job you’re considering In this pivotal role, you’ll join a growing SAP Finance team as a Senior SAP FI/CO Consultant and have the opportunity to work in a lead role with experienced and talented colleagues on a variety of different finance related SAP projects including; Finance Transformation, S/4HANA migrations, Proof of concepts and Strategic studies. The role will provide the exposure to complex FI/CO concepts allowing for individual growth and an opportunity to demonstrate existing leadership and SAP functional skills in dynamic project environments. Certification in S/4HANA Finance will be expected in your first year if you are not already certified. The role will also involve collaboration with our UK SAP Centre of Excellence to assist with active development of our pipeline, driving improvement of our offers and go-to-market. You will be engaged in project delivery roles, both advisory and implementation, in a senior capacity. There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fountains (near Paris, France), where we host a conference and run training courses. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all our teams. About our UK SAP Practice Team: Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked #1 for SAP S/4HANA® certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role • Work on delivery projects across our customer base in varied types of roles: advisory, solution reviews, proof of concepts, Brownfield S/4HANA conversions or system optimisations as well SDT, Greenfield implementation projects., • Be a member of the leadership team in the SAP Finance Tower assisting the Tower Lead with implementation of strategy and Finance capability development and growth., • Be a reviewer in the SAP Finance Tower and mentor our emerging talent community., • Develop and maintain excellent relationships with our internal stakeholders in the UK, Europe, globally., • Work closely with client teams at a leadership level, to achieve project results., • Contribute to SAP practice capability and growth. You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience • Innovative and open minded in your thinking with a passion for change and new ideas, • Able to demonstrate an excellent track record of project delivery and successful engagement in the sales cycle., • An experienced SAP FI/CO consultant with direct experience of SAP S/4HANA, the SAP Intelligent Enterprise concept and application integration., • Experienced in client engagement and able to develop client intimacy., • Experienced in bid response solutioning through to effective client presentation., • Able to demonstrate an understanding of Finance transformation themes and wider, complementary Finance applications We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Your Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. What does ‘Get The Future You Want’ mean for you? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Capgemini. Get The Future You Want. Why you should consider Capgemini Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is About Capgemini Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want |

Role: Account Manager D&C Department: Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security. Location: London, UK. Must be able to work from an Amazon Corporate office five days per week. Regular overseas travel. Employment Type: Full-time, permanent. Contracted to Upstream Risk Management, enduring secondment to Amazon Reports to: EMEA SecTech Regional Manager Direct reports: Senior Technical Project Managers, Technical Project Managers (team of 9) Package: £100,000+ (Salary depending on experience). Start: June 2026 Job Summary Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Security Technology Design and Construction (D&C) team in Europe, the Middle East and Africa (EMEA). The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property across Amazon estates (not including distribution or data centres). The Account Manager role is critical to delivering contractual success. You will be responsible for turning strategy into action to deliver on Upstream Risk Management’s obligations to support Amazon Corporate Security’s promise of a safe and secure work environment for all Amazonians. You will achieve this by applying your leadership, project management and technical security skills to the detail of planning, leading a team of technical experts, monitoring progress and reporting. We are looking for an experienced professional who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong project and stakeholder management skills, along with a firm technical understanding, will be pivotal to success. The successful applicant will be able to demonstrate data-based decision-making, a strong understanding of cost-benefit analysis, and a track record of program optimisation. Strong leadership skills are essential. The location of this role is LHR16, an Amazon corporate office in central London, and you should expect five days per week in the office. International travel of around 20% of the time, including at short notice, should be expected. Key Responsibilities Include: • Serve as a single point of contact for Amazon SecTech. Maintain availability during core business hours for regular communications on team staffing and performance, project-related correspondence and issues, and other topics as deemed relevant to the overall contract scope of work., • Monitor project workload versus staff availability. Make recommendations to SecTech on staffing levels and project loading based on quantitative data analysis and historical workload., • Manage the entire vendor team to ensure the scope of work is being executed in accordance with contract documents. Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance., • Serve as an escalation point with internal and external stakeholders for all issues related to ongoing projects., • Perform Quality Assurance / Quality Control of team deliverables to ensure conformance with Amazon design and construction standards. Regularly audit program performance versus deliverables and scope descriptions and make recommendations to address shortfalls., • Conduct project lessons-learned meetings and make recommendations to Amazon for the adoption of new standards or process requirements., • Schedule, document, and lead Monthly, Quarterly, and Annual Business Reviews, which will track vendor performance against the established scope of work, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). About You • Minimum of 7 years in security program management, either as a consultant, end user, or embedded services team leader., • Minimum of 5 years of experience as a cross-functional team leader, managing program personnel, leading talent assessments/reviews, managing workload and job assignments, etc., • Demonstrated understanding of the security project lifecycle, including technology selection, design, bid, award, construction administration, testing, and commissioning., • Working technical knowledge of access control system hardware architecture, components, and standard installation practices., • Ability to develop key relationships across functional disciplines, in order to help move projects and other key initiatives forward., • Strong analytical, verbal communication, and writing skills.

Lead Management Consultant - Fire, Health & Safety (CertIOSH) Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver a measurable benefits for our clients through innovation, partnership and customer success practices. QUOODA® is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisations evolving future demands. Our refreshingly different approach results in high long-term client satisfaction. Our approach is grounded in real-world experience, deep in thinking about multi-dimensional challenges, collaborative in partnering with clients and pragmatic in thought leadership about what matters most in the sector. About the Role If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work strategically with mid-to-large clients on their safety programs, but to truly make a difference and have a positive impact on their success. As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change. In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in exceeding client expectation and driving their success. If you are ready to take on the challenge of solving complex client problems, come from a background within residential and Commercial Property, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence. Key Responsibilities Include: • Implement client projects and programmes with high-level advocacy, • Designing management reports and predictive analytics for clients., • Create customer success by managing and reviewing a highly configurable digital software enterprise platform., • Undertake gap analysis of processes for improvement and better management of our clients systems., • Identify and implement client initiatives and new ways of working., • Prepare and document technical requirements, proposals, schedules and client interactions., • Preparation of scopes and methodologies including liaison with technical team and the clients., • Respond to technical concerns and problems, ensuring smooth implementation and ongoing management., • Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required., • Adopting the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive, • Providing decision support to clients: strategically as well as on day-to-day matters, • Creating compelling presentations to communicate ideas, plans, reporting tools and software user journeys, • Working with the software support team to achieve clients operational and strategic goals, • Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management. You will have: • Qualifications in H&S and fire safety, including membership of a recognised industry body e.g, CMIOSH or MIIRSM or working towards (minimum Cert IOSH), • A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes, • An ability to convey information and simplify it for clients, • An ability to learn new topics quickly, • A passion to succeed, and a love of winning, • Drive to build successful client portfolios and deliver the Gold Standard of service and solutions, • At least 5 years’ experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution, • 2 years’ experience in an in-house role would be advantageous "to walk in a client's shoes", • Experience with taking a requirement and preparing a proposal through to brief across complex assignments Apply now; Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story! We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.

18+ years of overall IT experience with 10+ years in program / delivery leadership roles managing large enterprise transformation programs. Job Summary We are looking for an experienced Portfolio/ Program Manager/Delivery Director - with ServiceNow and or Remedy service assurance to lead and manage a large-scale ServiceNow transformation program for a Telecom client. The role involves overseeing multiple workstreams, managing multi-vendor delivery teams, and ensuring successful program execution using Scaled Agile methodologies (SAFe / Agile at scale). The Program Manager will be responsible for strategic planning, governance, delivery management, stakeholder engagement, financial management, and risk mitigation while ensuring alignment with business objectives and technology roadmaps. Key Responsibilities Program Leadership • Lead end-to-end delivery of a large ServiceNow transformation program for telecom operations., • Manage multiple workstreams including ITSM, ITOM, CMDB, TSOM, TSM, CSM, and integrations., • Drive program execution aligned with business transformation goals., • Establish and maintain program governance frameworks. Scaled Agile Delivery Management • Lead program execution using Scaled Agile frameworks (SAFe / Large Scale Agile)., • Coordinate across multiple Agile Release Trains (ARTs) and Scrum teams., • Facilitate:, • Program Increment (PI) Planning, • Sprint Reviews, • Release Planning, • Retrospectives, • Ensure cross-team dependencies are managed effectively. Multi-Vendor Management • Manage delivery across multiple vendors, system integrators, and internal teams., • Ensure alignment across vendors on:, • Delivery timelines, • Quality standards, • Architecture guidelines, • Resolve vendor conflicts and manage collaboration frameworks. Stakeholder Management • Act as the primary interface between business leadership, IT leadership, and vendor teams., • Provide regular program updates to executive stakeholders., • Manage stakeholder expectations and drive alignment on priorities. Financial & Commercial Management • Manage program budgets, cost tracking, and financial forecasting., • Ensure program delivery within approved budgets and contractual agreements., • Track vendor deliverables, milestones, and payment milestones. Risk & Dependency Management • Identify and mitigate program-level risks and issues., • Manage cross-workstream dependencies., • Establish proactive risk management frameworks. Governance & Reporting • Establish strong program governance models including:, • Steering Committee meetings, • Program management office (PMO) reporting, • Delivery dashboards, • Track KPIs such as:, • Delivery milestones, • Velocity and throughput, • Program risks, • Budget utilization. ServiceNow Program Oversight Provide leadership for ServiceNow platform initiatives including: • IT Service Management (ITSM), • IT Operations Management (ITOM), • Configuration Management Database (CMDB), • Telecom Service Operations Management (TSOM), • Telecom Service Management (TSM) Required Qualifications Experience • 18+ years of experience in IT / Digital Transformation programs, • 10+ years managing large enterprise programs, • Experience managing large telecom or enterprise platform programs, • Proven experience managing multi-vendor global delivery teams Program & Delivery Skills Strong experience in: • Large-scale program management, • Scaled Agile frameworks (SAFe preferred), • Managing Agile Release Trains, • Enterprise transformation programs, • Global delivery models ServiceNow Knowledge Strong understanding of ServiceNow platform capabilities, especially: • ITSM, • ITOM, • CMDB, • TSOM, • TSM Preferred Certifications • SAFe Program Consultant (SPC) or SAFe Agilist, • PMP (Project Management Professional), • PRINCE2, • ServiceNow certifications, • ITIL Certification Leadership Competencies • Strategic thinking and program governance, • Executive stakeholder communication, • Conflict resolution and negotiation, • Vendor management expertise, • Risk management and decision-making, • Ability to lead large distributed teams Key Success Metrics • Successful delivery of ServiceNow transformation roadmap, • Program delivered on time, within scope, and within budget, • High stakeholder satisfaction, • Effective multi-vendor collaboration, • Improved telecom operational efficiency

Salesforce Service Cloud Consultant London, Outside IR35, 6-month Contract, £250-275 Day Rate This is a hands-on contract opportunity for a Salesforce Service Cloud Specialist who lives and breathes call/contact centres and Service Cloud. You will join a busy in-house Salesforce team at a critical delivery point, helping them achieve more in a compressed timeframe by removing manual effort and driving smarter automation across customer service operations. The Company They are a well-established organisation with a large, high-volume customer service function and a complex Salesforce landscape. Salesforce sits at the heart of how customer interactions are managed, with strong demand from customer service teams to improve speed, quality and agent experience. The internal Salesforce team is growing to meet increasing demand and deliver tangible outcomes ahead of a key business period later in the year. The Role and Deliverables • Own and deliver specific Service Cloud projects focused on contact centre efficiency and automation, • Design and implement flow-based automation to remove manual agent tasks and reduce after-call work, • Build and refine prompts using Einstein for Service or Agentforce for Service to support agents in real time, • Automate actions and data capture from call transcripts and CTI interactions, • Work closely with the Salesforce Product Owner and senior customer service stakeholders to translate operational needs into scalable solutions, • Support integrations with external booking and customer systems, ensuring Salesforce accurately reflects completed actions Your Skills & Experience • Deep, hands-on experience with Salesforce Service Cloud in a contact centre environment, • Strong capability building prompts in Einstein for Service or Agentforce for Service, • Confident using Salesforce Flows with a click-not-code mindset, • Practical knowledge of CTI, call handling processes, and post-call automation, • Experience working with integrations to external or custom customer systems, • Service Cloud certification or equivalent practical expertise How to Apply If you are a Service Cloud expert who enjoys solving real contact centre problems through smart automation, apply now to find out more about this contract.

Ticketing Manager, Ticketing Team Leader – Aviation | GDS | Airline Fares | Leadership Fulham, London Aviation / Travel / Ticketing If you’re currently a Ticketing Manager or an experienced Ticketing Team Leader ready for your next step, this is a great opportunity to take ownership of a busy, high-performing aviation ticketing function based in Fulham. You’ll sit at the heart of operations, overseeing the ticketing team, ensuring workflows run smoothly, and working closely with airlines, reservations, and e-commerce clients to maintain efficiency, accuracy, and service levels. What you’ll be doing: • Overseeing the ticketing team and overall ticketing function, • Managing GDS queues including schedule changes, reissues, general and web bookings, • Handling airline schedule changes and ensuring timely communication and amendments, • Overseeing ticketing deadlines, reissues, and fare compliance, • Managing ADM and ACM processes end-to-end, • Working with GDS providers such as Amadeus, Galileo, and Sabre, • Managing and loading specialist fares including NDC, IT, cruise, corporate, and one-way fares, • Monitoring TINS reports and system interfacing, • Supporting airline training for reservations teams, • Building relationships with e-sales clients and airline partners, • Working 9am - 6pm Mon - Friday plus occasional sats, • Experience as a Ticketing Manager, Ticketing Team Leader, or Senior Ticketing Consultant, • Strong knowledge of GDS systems including Amadeus, Galileo, or Sabre, • Solid understanding of airline fares, ticketing, reissues, and schedule changes, • Experience with NDC, corporate fares, cruise fares, and global distribution systems, • Confidence managing ADM and ACM processes, • Strong attention to detail and organisational skills, • Analytical and problem-solving ability, • Strong communication skills and a customer-focused approach, • Opportunity to build on a leadership role within aviation ticketing, • Exposure to global airlines and complex fare structures, • Chance to influence processes and drive operational improvements #TicketingManager #TicketingTeamLeader #AviationJobs

Student Recruitment Consultant Institution: Green & Orange Ltd Location: London/Romford (on-site) Salary: Competitive Contract Type: Permanent Hours: Full-Time / Part-Time Start Date: Immediate Role Overview Green & Orange Ltd is seeking an experienced and motivated Student Recruitment Consultant to join our team. You will be the first point of contact for prospective students, engaging with them to understand their aspirations and guiding them toward suitable college and university pathways. You will support students throughout the recruitment journey—from initial inquiry to successful enrolment—ensuring a seamless, supportive, and professional experience. Key Responsibilities • Lead Engagement: Contact and follow up with prospective students via phone, email, and other communication channels., • Consultation: Assess students’ goals, career ambitions, and circumstances to provide tailored educational advice., • Application Support: Guide students through application procedures, document collection, and funding/finance options., • Pipeline Management: Maintain consistent follow-up with leads, ensuring progress through each stage of recruitment., • Relationship Building: Develop trust with students through empathetic, solution-focused engagement., • Database Management: Accurately record and update student interactions and progress within CRM systems., • Collaboration: Work with admissions, marketing, and mentoring teams to ensure a smooth student experience., • Reporting: Track recruitment activity, conversion metrics, and student feedback to inform continuous improvement. Skills & Competencies • Excellent verbal and written communication skills, with confidence engaging students over the phone., • Strong interpersonal skills and a consultative, supportive approach., • Proven ability to meet or exceed recruitment or sales targets., • Exceptional organisational and time-management skills., • Proficient in CRM systems, MS Office, and digital communication tools., • Resilient, proactive, self-motivated, and able to work effectively in a team., • Additional language skills such as Romanian, Ukrainian, or Slovakian are highly desirable. Qualifications & Experience • Minimum 2 years’ experience in student recruitment, education consultancy, sales, or phone-based customer service., • Bachelor’s degree or equivalent professional experience., • Knowledge of the UK higher education system and funding options is desirable., • Experience working with adult or mature learners is an advantage. Performance Indicators (KPIs) • Number of qualified student consultations completed., • Conversion rate from lead → applicant → enrolled student., • Timeliness and accuracy of CRM updates and follow-ups., • Student satisfaction and feedback scores. Salary & Benefits • Competitive salary (based on experience), • Performance-based incentives/bonuses, • Professional development and training opportunities, • Supportive, collaborative team environment, • Probation period: 1–3 Months (successful completion required for full employment) Why Join Green & Orange Ltd? At Green & Orange, we are passionate about empowering learners to achieve their educational and career goals. As a Student Recruitment Consultant, you will play a key role in transforming lives through education—helping students unlock new opportunities and realise their ambitions.

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission We Live by Our Values - we role model our values 100% of the time We Expect High Performance - we set a high standard and we’re not satisfied with being average This Role We’re looking for a Customer Success Consultant (CSC) to join our UK Customer Success team and take ownership of a portfolio of customers, helping them achieve meaningful business outcomes through Employment Hero solutions. In this role, you’ll build strong customer relationships, drive product adoption, and deliver proactive engagement that supports customer retention, satisfaction, and growth. You’ll act as a trusted advisor throughout the customer lifecycle, ensuring customers consistently realize value from our platform while contributing to a scalable, high-quality customer experience. What You’ll Be Doing Customer Portfolio Ownership • Manage relationships across an assigned portfolio of customers, • Deliver proactive, value-led engagement throughout the customer lifecycle, • Act as a trusted advisor, aligning Employment Hero solutions to customer business goals, • Maintain structured engagement plans tailored to customer needs Customer Engagement & Adoption • Conduct regular success conversations, reviews, and check-ins, • Drive product adoption, feature use, and customer maturity, • Deliver customer training sessions, webinars, and enablement activities, • Support customers in maximizing value from their Employment Hero platform Retention & Customer Health • Monitor customer health metrics and identify early risk indicators, • Take ownership of retention outcomes within your portfolio, • Partner with internal teams to resolve customer challenges, • Contribute to regional churn prevention initiatives Growth & Expansion • Identify opportunities for deeper product adoption and expansion, • Partner closely with Account Executives to progress qualified opportunities, • Support customers as their organisations grow and evolve Customer Advocacy & Voice of the Customer • Build strong relationships that encourage advocacy and positive sentiment, • Support development of customer references, testimonials, and success stories, • Share customer insights and feedback with Product and internal teams to drive continuous improvement Collaboration & Continuous Improvement • Work cross-functionally with Sales, Product, Support, and Customer Success teams, • Contribute to scalable engagement programs and customer success initiatives, • Use customer data and feedback to improve lifecycle strategies and customer experience Who you are This role could be a great fit if you: • Enjoy building long-term customer relationships, • Are motivated by improving customer outcomes, • Thrive in a fast-paced SaaS environment, • Take proactive ownership and collaborate effectively across teams, • Want to develop your commercial and customer success career What You Bring • Experience in a customer-facing role such as Customer Success, Account Management, Implementation, or Support, • Strong communication and stakeholder management skills, • Ability to manage priorities across multiple customers, • A proactive, solutions-focused mindset, • Experience working with SaaS platforms or technology products, • Experience in a B2B SaaS environment, • Client training or onboarding experience, • Understanding of HR, payroll, or workforce management solutions, • Experience using CRM or customer success platforms (e.g., Salesforce, Zendesk, Vitally), • Experience working with customer satisfaction metrics such as NPS, health scoring, or lifecycle analytics What We Can Offer At Employment Hero, we don’t just talk about a better way to work - we live it.Joining Employment Hero means • You will work remotely, with the flexibility to own your time and impact, • You will access cutting-edge tools to amplify your work, knowledge and outputs

At AXPE Consulting, we are driving high-impact IT transformation projects across international environments. As part of a strategic engagement within a global retail integration programme, we are looking for an AESOP RUN Integration Consultant to lead the capture, structuring, and transfer of critical IT operational knowledge. This role is essential to ensure business continuity by preventing the loss of undocumented expertise and enabling a new support team to operate effectively from day one 🚀 What will you be doing? You will operate at the intersection of IT Service Delivery, Business Analysis, and Knowledge Management, working within a complex international retail environment. Your main responsibilities will include: Knowledge Discovery & Assessment • Conduct structured discovery sessions with the outgoing IT support team, • Map applications, integrations, vendors, and operational processes You will document key applications within the retail ecosystem, including: • POS systems (Cegid), • Clienteling applications, • Workforce management tools, • Functional and technical ownership, • Vendor relationships, • Known issues and workarounds, • Design and structure Knowledge Base Articles (KBAs), • Document troubleshooting guides, support processes, and escalation matrices, • Build a clear overview of the IT retail landscape across multiple countries, • Document store estate, operational models, and support flows, • Identify internal and external stakeholders across IT and business teams, • Define roles, responsibilities, and interaction models, • Understand a multi-country retail environment (stores, users, systems), • Capture variations in systems, processes, and configurations, • Support the transition to a new support team, • Deliver structured knowledge transfer sessions, • Travel for final handover (approx. 2 weeks, expenses covered) What are we looking for in you? We are looking for a professional with strong experience in IT environments, documentation, and service operations, capable of working autonomously in complex and ambiguous contexts. Core requirements • Experience in Business Analysis (discovery, requirements gathering, documentation), • Solid background in IT Service Delivery / ITSM, • Strong experience creating structured documentation in complex environments, • Ability to manage a time-bound project independently, • Knowledge of IT support operations, incident management, and service transition, • Experience working with tools such as ServiceNow and Confluence, • Understanding of application landscapes, vendors, and integrations Soft skills • Strong stakeholder management and communication skills, • Ability to extract and structure tacit knowledge, • High adaptability and resilience in ambiguous environments What do we value? • Experience in Retail IT environments (POS, clienteling, workforce tools), • Experience in integration or transformation programmes, • Familiarity with multi-country operations, • French language skills (nice to have) What do we offer? 📈 Participation in a high-impact international project 🌍 Exposure to complex retail IT environments across multiple countries 🚀 A key role ensuring operational continuity in a strategic programme 🧠 Autonomy and ownership in a critical delivery phase ✈️ International collaboration and travel opportunities 💻 Hybrid working model Why join AXPE? At AXPE Consulting, we focus on delivering real impact in complex environments, combining technical expertise with business understanding. Joining this project means playing a critical role in a time-sensitive, high-value engagement, where your work will directly enable a seamless transition and long-term operational success.

Position Title: Insurance Consultant (BankServe) Reports to: Head of Consultancy Team Location: London Summary of Position: We are looking for an Insurance Consultant to work within a high profile team to provide insurance consulting services to financiers and their legal counsel. BMS acts exclusively for financiers, advising on the effectiveness of Owners’ and Operators’ insurance programmes and transferring risk to insurers on behalf of more than 100 financial institutions worldwide. Our scale, experience and specialist focus mean we are widely regarded as leaders in our field, working with many of the world’s top financial institutions and operating entirely without conflict, with a clear understanding of financiers’ priorities. With a global client base across the UK, Europe and key finance and shipping hubs in Asia, our consulting, broking and claims teams form the largest specialist group in this sector. For over 25 years, we have led the development and refinement of insurance structures for shipping and offshore finance, combining deep technical expertise and long-standing market relationships to deliver practical, commercial outcomes for our clients. Key Responsibilities: • Review Owners or Charterers vessel insurances with the aim of producing written reports for Lenders or Lessors advising on the adequacy of the insurances., • Assist Lenders or Lessors (and/or their legal counsel) in dealing with points raised in the insurance reports., • Review, in conjunction with the legal counsel for Lenders and Lessors, the insurance covenants in financing documents., • Provide general insurance advice (written or oral) to Lenders, Lessors and their legal counsel on current market issues., • Maintain and build on existing client relationships, ensuring the highest standards of integrity and client service are maintained in all the Company’s dealings., • Adhere to company and regulatory policies, procedures together with mandatory training requirements. Functional & Behavioural Competencies required: • An understanding of Marine insurance with technical knowledge in this sector., • Experience of taking responsibility for their own actions and the actions of others with little need for support., • Excellent IT & organisational skills., • Makes use of all available office tools to plan and keep track of work and events., • Manages a range of tasks but maintains focus on deadlines and priorities., • Anticipates problems in advance and makes contingencies., • Advanced computer skills., • Customer focused., • Proactive, always looks for ways of delivering a better or more efficient service., • Respectful and professional in all dealings with people at all levels., • Excellent telephone manner., • Resourceful in setting up new systems and processes., • Good investigative and problem solving skills., • Excellent attention to detail, and ability to plan meticulously.

Global Mobility / Relocation Consultant (French Speaker) - London Package: £Negotiable + Benefits Location: London (hybrid) Job Type: Global Mobility / Relocation Consultant (French Speaker) Position Type: Permanent Hours: Full-time Start Date: ASAP Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background: The successful candidate will be responsible for coordinating the relocation of assignees while maintaining excellent levels of customer service. The Role: The Global Mobility / Relocation Consultant will be responsible for: • Coordinating the full relocation process on behalf of multinational clients, balancing the company's requirements with the assignee's needs;, • Acting as the main point of contact for expatriates and their families throughout the relocation process;, • Ensuring that all relocations are carried out legally and within company guidelines;, • Maintaining the database, ensuring all records are accurate and up to date;, • Actively promoting and cross selling the companies services;, • Assisting with any other ad hoc duties as required. The Person: The successful candidate will have: • Previous global mobility or relocation experience is essential;, • Excellent customer service and communication skills;, • A strong understanding of MS Word, Excel and PowerPoint;, • Fluent French language skills essential; To Apply: Please forward your CV or call Andy Shaw on +44 (0)754 569 7713 via FaceTime, Skype, WhatsApp or Messenger. JAM Global Mobility is acting as an Employment Agency in relation to this vacancy. Should this position not meet what you are looking for, please forward to someone you feel may be interested in this position. JAM Recruitment is acting as an employment agency with regards to this position. View our latest jobs today on our website and follow us on Facebook, Twitter & LinkedIn

Who We Are Hi, we are FintechOS! We are the global leader in AI-first modern ProductOps, with a mission to make fintech innovation available to every company. The FintechOS platform helps banks, insurers, and financial services companies modernize the full product lifecycle – from ideation and build through deployment, optimization, and continuous evolution. With FintechOS, organizations can recognize value up to ten times sooner than traditional approaches, getting new financial products and services to market in as little as 12 weeks. Unlike other financial technologies, FintechOS breaks data free from the core, enabling the creation of personalized and differentiated products and customer journeys at scale. Our AI-first, cloud-native platform connects with any ecosystem tech or service – financial and non-financial – and can plug anywhere in the tech stack, working with existing and legacy tech that companies want to keep. We have invested deeply in our technology IP and are proud to have built not only an exceptional platform but also a diverse and experienced tech team. About the Role We need a sharp, autonomous presales consultant who can walk into a room with a CTO or Chief Insurance Officer and make them rethink their entire product lifecycle strategy. Not with slides – with substance. You’ll come from an insurance platform background (Guidewire, Duck Creek, Majesco, EIS, Sapiens) where you’ve already done the hard yards proving why legacy modernization matters and how AI-powered platforms accelerate innovation across underwriting, claims, and policy administration. This is a high-impact role: you’ll own the technical narrative in deals, architect AI-driven solutions that transform how insurance products are built and managed, and work directly with our most ambitious prospects across UK and Europe. If you’re tired of cookie-cutter demos and want to show how AI actually changes the game for insurance product teams, keep reading. What You Will Do • Own the business value and technical win in enterprise deals – from pitching, scoping workshops through live demos, POCs, and commercial structuring, • Demonstrate how FintechOS’s AI-first ProductOps approach transforms insurance product velocity, from concept through underwriting, distribution, and continuous optimization – not just launch, • Show insurers how to break free from legacy policy administration and claims system constraints, modernizing their entire product lifecycle with composable, AI-powered architecture, • Build credibility fast with senior stakeholders (CTOs, Chief Insurance Officers, Chief Digital Officers, Heads of Product) by speaking their language and challenging their assumptions with AI-driven insights, • Collaborate with sales, product, and delivery to shape winning proposals that showcase our AI capabilities in real insurance scenarios, • Prototype rapidly when needed to prove AI-powered use cases (we’re technical, you should be too), • Travel across UK, Europe, and Romania to run workshops, present at events, and work embedded with teams What We Are Looking For You must be UK-based with right to work in the UK. Beyond that, here’s what matters: • 4–5 years in presales or solutions consulting for an insurance platform vendor (Guidewire, Duck Creek, Majesco, EIS, Sapiens, or similar SaaS/platform vendor), • Hands-on technical chops: you understand API architectures, can read code, and have built or configured insurance platform solutions yourself (not just presented them), • You’ve closed deals – and can articulate how you influenced the technical win, navigated objections, and shaped the commercial outcome, • Deep fluency in how insurers modernize product operations: legacy policy administration constraints, claims transformation, underwriting automation, product lifecycle challenges, time-to-market pressures, and cloud-native transformation, • Curious about AI and how it’s reshaping insurance product development – even if you’re not an AI expert yet, you’re eager to learn and articulate the value, • Comfortable traveling 40–50% of the time across UK, Europe, and Romania, • Self-starter mentality: you don’t wait for instructions, you see the gap and fill it What Makes You Stand Out These aren’t essentials, but they’ll get our attention: • You’ve worked specifically with Guidewire, Duck Creek, or EIS – and can speak to their strengths and limitations from real implementations, • Experience articulating how AI, machine learning, or automation accelerates insurance product development, underwriting decisions, claims processing, or operational efficiency, • Track record of winning competitive deals against Salesforce Financial Services Cloud, Unqork, Socotra, or other platform incumbents in the insurance space, • You’ve built custom demos or POC environments from scratch, • Experience with low-code/no-code platforms, composable architecture, ProductOps methodologies, or AI-powered development tools, • Vertical depth in P&C insurance, life and annuities, specialty/commercial lines, or reinsurance product development, • You’ve presented at industry events (e.g., InsureTech Connect, Insurance Innovators), contributed to RFP responses that won, or built thought leadership content that influenced buyers Our Culture • We are a highly motivated bunch of people, taking on a huge technical challenge in one of the biggest industries in the world. We’re fully aware that the impact of our work can be felt by hundreds of millions of people around the world, • At FintechOS, we strive to be the place where a diverse mix of talented people want to come, stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers, • We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other wonderful characteristics that make us different Quick Facts • We are a venture-backed business headquartered in London, • We have a big list of international clients already under our belt, serving customers in North America and Europe, • Our customers range from global strategic companies like Groupe Société Générale, Admiral Group, and BPCE Oney, to game-changing players like Vibrant, eMag, and Howden, • Our partners include both niche consulting agencies and global consulting firms and systems integrators, including Deloitte, EY, and PWC

The ServiceNow Senior Technical Consultant plays a central role in designing, configuring, and delivering high-quality ServiceNow solutions that drive measurable business value. This position requires strong technical expertise, a consultative mindset, and the ability to translate business requirements into scalable, best practice-aligned ServiceNow implementations. The consultant works collaboratively with engagement managers, architects, and customer stakeholders to ensure successful end-to-end delivery across multiple concurrent projects. Key Responsibilities: Solution Design and Technical Leadership • Lead technical design and configuration activities across one or more ServiceNow engagements., • Translate customer requirements into robust, scalable, and maintainable ServiceNow solutions., • Own the creation of technical designs, solution documentation, configuration specifications, and interface details., • Ensure alignment to ServiceNow best practice, Konversational standards, and the NowCreate delivery methodology., • Provide technical oversight across build, test, and deployment phases to ensure solution quality., • Configure and develop ServiceNow applications including workflows, business rules, client scripts, integrations, and platform automation., • Ensure code quality and maintainability through adherence to standards, peer reviews, and governance checkpoints., • Support testing efforts by preparing test scripts, resolving defects, and validating delivered functionality., • Work closely with customers to understand their technical and process requirements., • Facilitate technical design workshops to define solution options, design decisions, and implementation approaches., • Advise customers on best practice approaches, platform capabilities, and optimization opportunities., • Champion sprint-based execution, backlog refinement, demos, retrospectives, and continuous improvement., • Support and mentor junior consultants through technical guidance and review., • Share best practices, reusable components, and lessons learned across the delivery practice., • Contribute to improvement of Konversational’s playbooks, delivery templates, and internal toolkits., • Continuously enhance personal technical expertise and remain current with platform innovations. Experience and Qualifications: • 3+ years of technical experience delivering ServiceNow implementations., • Strong technical proficiency across core ServiceNow modules such as ITSM, CSM, ITOM., • Hands-on experience configuring workflows, integrations, scripting, UI policies, service catalogues, and automation., • Good knowledge of Agile delivery practices such as Scrum or Scaled Agile., • ServiceNow Certified System Administrator required., • 2+ ServiceNow CIS certifications (CSM, ITSM, FSM, ITOM preferred)., • Experience in consultancy or partner environments working directly with customers., • Ability to facilitate technical discussions and lead design workshops with technical and business stakeholders. Location and Travel: May require travel to customer sites across the United Kingdom and Europe depending on engagement needs. Seniority Level: Senior Level. Employment Type Full-time.

About the Company Our client is a rapidly growing boutique life sciences consultancy, founded in 2019 to support clients in driving innovation across all aspects of their business. The firm works with organisations of all sizes, ranging from early-stage start-ups through to top-ten pharmaceutical companies. Its experience and industry knowledge rival larger consultancies, with a key differentiation being a highly collaborative, client-focused approach. The team delivers tailored solutions designed around each client’s needs - resulting in long-term partnerships. The company’s mission is to deliver impactful work, consistently bringing meaningful value to client organisations. About the Customer Engagement Excellence Service Line The Customer Engagement Excellence team operates as an independent, technology-agnostic partner dedicated to the life sciences industry. The team specialises in driving field force excellence, medical excellence, and marketing excellence. Combining deep industry expertise across platform ecosystem design, customer engagement transformation, AI enablement, and impact-based analytics, the team provides full lifecycle support - from strategy through to execution - helping organisations optimise performance, foster innovation, and achieve sustainable success. Job Description Our client is seeking a talented Consultant or Senior Consultant to join the Customer Engagement Excellence team, based in London with hybrid working options. This role is suited to a motivated individual looking to support pharmaceutical and biotech clients in driving innovation, primarily across CRM systems and business insights strategy and implementation. Key Responsibilities • Customer excellence operating model design, business process optimisation, and impact measurement, • System and ecosystem design and implementation (e.g., user requirements definition, user journey mapping, UAT planning and oversight), • Change management initiatives (e.g., project management, communications, and user training) You will have exposure to clients and be responsible for developing and delivering high-quality project materials and client deliverables, with support from more experienced team members. Typical Activities Include • Delivering clear and concise communications (presentations, emails) to internal teams and external stakeholders, • Conducting primary research (e.g., client and expert interviews), • Performing secondary research (e.g., analysis of industry reports and existing studies), • Engaging with key decision-makers within client organisations, • Creating project plans to implement key elements of client CRM strategies, • Overseeing delivery across multiple workstreams (e.g., tool development, communications, training), • Supporting client IT/technical teams in prioritising and managing enhancements during system implementation (no coding required) Additional Responsibilities (Consultant / Senior Consultant Level) • Acting as a key point of contact for clients, • Ensuring high-quality delivery across project workstreams, • Supporting and mentoring junior team members (e.g., Analysts / Senior Analysts), • Contributing to overall project management and team coordination Candidate Profile Education • Minimum of a 2:1 in a scientific or technical undergraduate degree, • A second degree (e.g., MBA, MSc, MPharm, or PhD) is advantageous but not required Work Experience • 3 - 4 years’ experience in business transformation, systems implementation, and/or product management, • Understanding of and experience with CRM systems (e.g., Veeva CRM, Salesforce), • Experience designing KPIs and using business intelligence tools (e.g., QlikSense, Power BI, Tableau) is a plus, • Knowledge of the pharmaceutical industry (industry or consulting) is advantageous, • Experience managing high-performing teams is a plus Job-Specific Competencies & Skills • Strong analytical skills with the ability to think critically and creatively, • Excellent time management, multitasking, and problem-solving abilities, • High attention to detail and commitment to quality, • Strong professional communication skills (oral and written), • Excellent collaboration skills with the ability to work across functions, • Proactive mindset with a strong commitment to professional services, • Proficiency in MS Office (PowerPoint, Excel, Word, Outlook)

Experienced Travel Consultants needed! Passionate about travel and great service? already have experience in using a GDS and want to work selling to agencies rather than all direct customers? We’re looking for an experienced travel consultant to join a busy small call centre office, based in London in the Fulham area, assisting clients book amazing trips around the world and providing expert advice on all things travel! Working 5 days - Mon- Fri 9am – 6pm, Saturdays 9am -5pm and no Sundays! As a travel consultant you will: • Handle inbound and outbound calls, managing new bookings and online booking enquiries., • Upsell travel extras including accommodation, tours, car hire, upgrades and more., • Use a GDS to manage complex itineraries and make booking amendments., • Deliver excellent customer service on every call and support customers throughout their travel journey., • Work in a fast-paced environment, contributing to earn your own commissions as well as team targets and overall business success. As a travel consultant you will have: • Experience using a GDS either Galileo , Amadeus or sabre, • Travel industry sales experience, • Strong customer service and communication skills., • Good knowledge of worldwide destinations and airline products., • A sales-driven mindset and ability to build rapport quickly. Travel consultant extra info: • Salary up to £30k base plus commissions., • Opportunity to develop travel knowledge further and work in a newly developed team., • Ability to close sales over the phone, • Office based - some hybrid days after probation possible This is a full-time role working Mon- Fri 9am – 6pm, Saturdays 9am -5pm and no Sundays. However, if you need a slightly later shift pattern (ie 9.30am – 6.30pm or 10am – 7pm) and have all the above then this may be considered also . Part time will also be considered of a min 4 days ( 32 hours a week) To apply for this travel consultant role, please contact Kelly on or call Kelly on 01612384490 quoting ref: KR60570