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First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. The HR Business Partner (HRBP) is a strategic role designed to work closely with leadership/management teams and business units to align HR strategies with business goals. The HRBP acts as a trusted advisor, providing guidance on people-related matters, including talent management, organisational development, employee relations, and performance management. The role requires both strategic thinking and hands-on execution, ensuring HR initiatives drive business outcomes and foster a positive workplace culture. HR Planning • Collaborate and support the Group HR Director to understand business objectives and translate them into effective HR strategies and initiatives., • Partner with management to develop action plans to address talent gaps, retention challenges, and other people-related business needs. Talent Management and Development • Support performance management processes, including goal setting, feedback, and development plans., • Assist with developing talent management programmes., • Advise on learning and development requirements to ensure that the workforce is equipped with the necessary skills for current and future business needs. Employee Relations and Engagement • Act as a point of contact for employee relations issues, providing guidance on conflict resolution, disciplinary actions, and grievances., • Advise and coach managers on managing employee performance and behaviour., • Promote employee engagement initiatives, gathering feedback and recommending actions to improve morale and productivity., • Foster a culture of trust, collaboration, and high performance within teams. Support in Change Management • Assist in implementing organisational changes, including restructures, TUPEs, or the introduction of new processes or policies., • Support managers in communicating and managing change effectively across teams., • Ensure the successful integration of change strategies into business operations. Talent Acquisition and Retention • Work closely with the recruitment team to ensure that talent acquisition strategies align with business needs and priorities., • Advise on retention strategies and work to reduce turnover by identifying the root cause and developing solutions to improve employee satisfaction and engagement., • Participate in the recruitment process for mid to senior level roles, ensuring a good fit with the organisation’s culture and values. EDI • Support the development and implementation of EDI initiatives., • Partner with management and leadership to create a diverse, inclusive, and equitable workplace culture., • Assist with the implementation of data monitoring. HR Reporting and Analysis • Provide data and insights on HR metrics, such as turnover rates, absenteeism, and employee engagement, to help inform decision-making., • Assist with HR audits, employee surveys, and feedback programs to improve HR practices. Essential Skills: • Bachelor’s degree (or equivalent) in HR, Business Admin, or a related field., • 2-3 years of experience in an HR generalist role, preferably in a fast-paced environment., • Level 7 CIPD (or working towards)., • Knowledge of employment law and HR best practice., • Proven track record of implementing HR strategic initiatives., • Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all levels., • Strong problem solving, analytical and decision-making abilities., • Results oriented with a focus on achieving business goals through effective people strategies., • Strong business acumen and the ability to balance strategic thinking with practical HR solutions., • Excellent organisational skills and attention to detail., • Empathetic and approachable with a strong customer service orientation., • Resilient and capable of managing completing priorities in a fast-paced environment., • Proactive attitude and a continuous improvement mindset.

As a Parts Advisor, you will be responsible for delivering excellent customer service and providing industry-leading advice on our products and services to our valued customers. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer s

Education Recruitment Consultant - Join the Team That's Shaping Futures! At Protocol Education, we don't just fill jobs-we change lives. We're in the business of connecting passionate educators with the schools that need them most, making a real impact in classrooms across the UK. If you're ambitious, people-focused, and ready to build a career with purpose, this could be the perfect opportunity for you! Why Join Protocol Education? ✔ A career that grows with you - Whether you're new to recruitment or an experienced consultant, we offer clear career progression, hands-on training, and regular opportunities for promotion. ✔ A supportive team - We work hard, celebrate success, and back each other every step of the way. ✔ Make a real difference - Help schools find incredible educators, and help educators find their perfect role. Every placement you make has an impact. ✔ Uncapped commission - The harder you work, the more you earn. Simple. ✔ Work-life balance - Hybrid working options available once you're established in the role. ✔ Perks & rewards - From wellness programs and referral bonuses to incentive prizes and exclusive discounts, we make sure our team feels valued. What You'll Be Doing 🔹 Building relationships - Connect with schools and educators, understand their needs, and match the right people to the right opportunities. 🔹 Growing your network - Develop a strong candidate pipeline and expand your client base with expert guidance and support. 🔹 Becoming a trusted advisor - Engage with school decision-makers and offer tailored recruitment solutions. 🔹 Keeping up with education trends - Stay informed on what's happening in the sector to provide market-leading insights. 🔹 Hitting (and exceeding) targets - Drive your own success in a performance-led role where results are rewarded. Who You Are ✔ Sales-driven - Whether you've worked in recruitment, sales, or customer service, you thrive in a target-driven environment. ✔ Confident & people-focused - You love building relationships, talking to people, and making connections. ✔ Resilient & ambitious - You're self-motivated, proactive, and eager to learn and grow. ✔ Organised & adaptable - You can juggle multiple tasks and stay ahead in a fast-paced setting. ✔ Passionate about education - You understand the impact of great teaching (even if you haven't worked in education before). What's in It for You? 💵 Uncapped commission - Earn what you deserve with a competitive, straightforward commission structure. 📅 Generous holiday allowance - 28 days annual leave, increasing to 33 days with service, plus bank holidays. 📈 Unlimited career progression - Regular promotions and clear pathways for growth. 🎉 Exciting perks & incentives - Holiday draws, free cinema tickets, wellness programs, and more. 🏆 Recognition & celebration - Be part of company-wide incentives and two major events each year. 🛠 Cutting-edge tools & resources - Access to industry-leading technology to help you succeed. 🏡 Hybrid working options - Flexibility once you're up and running. 🎓 Best-in-class training & mentoring - Learn from the best and develop skills that will take you to the top. Ready to Build a Career That Matters? If you're looking for a dynamic, rewarding, and people-focused career where no two days are the same, we'd love to hear from you. Apply now and let's shape the future of education together! PEIND123

Salary: £25,652 + Bonus + Excellent Benefits Sales Advisor - Whethby - Plumb Centre So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the salary of £25,652 salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Advisor based in our Whethby branch you’ll be responsible for: * Serving customers on the trade counter by understanding their specific needs and providing product recommendations. * Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude. * Booking stock in and putting it away in the designated location. * Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending. This is a full time permanent role working 40 hours per week, Monday to Friday between 7:30am - 5pm (rota basis) and 1 in 3 Saturdays from 8am - 12pm (paid as overtime or time in lieu). And here’s what we’d like you to have: * Prior customer service or sales experience. * Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic. * Confidence in engaging with customers both face-to-face and over the phone. * A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone. We look forward to receiving your application!

The Recoveries team at DWF is excited to welcome a new Customer Service Advisor - Collections to our dynamic team in Leeds. As a Customer Service Advisor - Collections, you'll play a crucial role in maximising recoveries within our fast-paced and energetic team utilising emails, letters and phone ca

As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele. Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at. As an employee you may have the opportunity t

The Environment Agency is committed to creating a better place for people and wildlife and as a Customer Service Advisor within the Environment Agency’s Incident Communication Service you will be joining a friendly diverse team working together to protect and improve the environment. Ideally y

Staffpower Group are currently hiring for our client based in Wakefield for a Dutch-speaking customer service representative to work as part of their team. Dutch-speaking customer service representative responsibilities:. Dealing with customer enquiries over the telephone and via email must be able

FRENCH SELECTION (FS)Customer Service AdvisorLocation: WelshpoolSalary: up to £24,000 per annumRef: 4284AFTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4284AFThe company: A well-established and trusted UK brand who operat

What does a customer service assistant do? Provide an impeccable customer service experience to customers and passengers on the railway. Being vigilant and visible to all customers and other members of staff Assisting customers with the usage of lifts and luggage Communicate effectively with other s

Previous customer service experience (insurance or financial services experience is a bonus, but not essential). Our client, a respected and well-established insurance provider, is seeking a motivated Customer Service Advisor to join their growing team in Abingdon. This is a fantastic opportunity fo