Customer service associate jobs in WillenhallCreate job alerts

Department: Student Support Location: Birmingham or London (On-Site) Type of Contract: Full Time / Permanent What We Do: Our Student Support Department ensures that all our students have the relevant resources, guidance and support to achieve their academic goal in GBS. By providing holistic support and tailored advice, we contribute to a thriving academic environment. Our Vision: Changing Lives through Education The Role: Senior Student Success Tutors (SSSTs) directly manage Student Success Tutors (SSTs) and ensure high-quality delivery of timely student services across academic levels. To ensure that SST provides the highest levels of pastoral, learning and IT support to students, inside and outside of the classroom. This role is not eligible for visa sponsorship! About the role: • To line manage SST’s in their duties to support student success, • Collaborate with the Faculty Manager to ensure SSTs are scheduled for the appropriate ratio of in-class support sessions and individual Moodle appointments, • Timely completion of complex team queries, such as assessment submissions, action logs, withdrawals and authorised absences, • Collaborating with the Associate Dean – Student Success who has dotted line management (direct or indirect), to support and advance student success initiatives, • Respond to complex student concerns in timely manner and check shared data and live trackers are updated and accurate, • To collaborate with GBS colleagues on workshops, events, career fairs, and other student events, to enhance the student experience About You: • Experience of directing and overseeing academic student support functions and coaching with a strong sense of service delivery and a customer/student focused approach, • Bachelor’s degree, • Proficiency in MS Office applications such as Excel, Word, Outlook Mail. Experience of working in a widening participation environment, • Ability to work independently and supervise as part of a team. Effective supervisory and people skills (active listening, excellent written & verbal communication and line management skills) with remarkable organisational and conflict management skills, • Ability to supervise the handling of sensitive and personal information with tact and confidentiality and use initiative and judgement to resolve line management matters. Maintain working relationships with appropriate boundaries, • Evidence of a professional approach in a student or customer focused service, • Be committed to working as part of a team, be responsive to changing student and business needs, • Evidence of a proactive outlook to work in an agile environment, and work under pressure to meet deadlines What we offer: • 25 days annual leave, plus 8 public holidays, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

A leading retail company in Dudley is seeking a Customer Service Assistant to provide excellent service in a busy store environment.Responsibilities include assisting customers, stocking shelves, and maintaining safety protocols.The ideal candidate enjoys working with people and has a passion for cu

A leading equipment services firm in West Bromwich is seeking a Branch Assistant to provide excellent customer service and assist in various branch operations.

A leading retail company is seeking a Customer Service Assistant for their Wolverhampton store.This role offers an opportunity to work in a dynamic environment where you will engage with customers, manage store operations, and uphold safety standards.The company prides itself on diversity and inclus

Excellent customer service skills and significant experience in a customer facing service delivery role. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Responds positively to customer queries and complaints

No prior experience is required, but flexibility for varied shifts and a passion for customer service are essential.

A subsidiary of a leading supermarket group is seeking a Customer Service Assistant to join their team in Waverley. The ideal candidate will be responsible for providing excellent customer service, maintaining store appearance, and executing daily operations.

Retail Customer Service Associate – $20+/hr | Remote (UK). Retail Customer Service Associate.

The Customer Service team is responsible for providing an exceptional pre‑ and post‑sale customer experience for inbound sales and service inquiries from customers. The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being resp

Customer enquiries can come through our Customer Service team, through telephone calls and emails and your role is to understand the enquiry, ask questions and collaborate with our varied departments to investigate what happened. When you join us as Customer Relations Program Coordinator, you can lo

A retail company in the UK seeks a part-time team member to efficiently process stock and deliver excellent customer service. The position offers flexible working options and various employee benefits, including discounts and access to wellness services.

Excellent customer service skills and significant experience in a customer facing service delivery role. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Customer Success / Customer Support - London - 2025.

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:Other duties as assigned Skills and Experience: Previous customer service experience in retail, hotel, restaurant, gro

Contractual Associate, Customer Service. Customer enquiries can come through our Customer Service team, through telephone calls and emails and your role is to understand the enquiry, ask questions and collaborate with our varied departments to investigate what happened. You will use your Customer Re

You will play a vital role in preparing and serving fresh, high-quality food and ensuring customers have a great experience. Ideal candidates are active, team-oriented, and customer-focused.

Your primary role will involve processing stock accurately and offering outstanding customer service on the sales floor as needed.

A customer-focused organization is seeking a Customer Service Assistant to provide exceptional support to customers. The ideal candidate will have strong communication skills and a background in customer service. Training and a supportive team environment are provided, fostering the growth of custom

You will be responsible for accurately processing and managing stock, maintaining a clean store environment, and providing excellent customer service.

A leading building materials supplier in the UK is seeking team-oriented individuals to deliver exceptional customer service.

A leading transport service provider in Greater London is seeking a Customer Service Assistant on a zero-hour contract. The role involves ensuring passengers purchase the correct tickets, managing customer queuing systems, and providing outstanding service. Ideal candidates should have prior experie

We are looking for a Retail Customer Service Associate to join our team to train AI models.

This full-time position involves acknowledging customer needs, maintaining high standards in service, and safely operating machinery. The ideal candidate radiates positivity, has strong customer service skills, and takes pride in their work.

A grocery retail chain in the Cherwell District is looking for a Customer Service Assistant to enhance customer experience. The role involves serving customers, maintaining store cleanliness, and encouraging feedback for service improvement. With a focus on community involvement, this position also

A leading retail company in Greater London seeks a store team member to efficiently process products and deliver excellent customer service. Responsibilities include accurate stock processing, maintaining store organization, and providing friendly service to customers.

This role focuses on delivering exceptional customer service and assisting with stock processes during a busy seasonal period. A leading UK hospitality company is seeking a passionate Delivery Associate to join a dynamic team at Birmingham Airport.

Excellent customer service skills and significant experience in a customer facing service delivery role. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Responds positively to customer queries and complaints

Provide excellent customer service to members/guests. Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited

Candidates should have a positive attitude, warehouse experience, and a knack for customer service. The role offers a competitive salary, bonuses, and excellent benefits such as a pension scheme and annual leave that increases with service.

The Coordinator provides feedback to employees performing the work to help ensure that customers receive great customer service. Strong customer service skills. Working closely with the Call Center Agents, Supervisors, Leads, Human Resources, and other team members, the Quality and Training Coordina

Provide world‑class customer service for our corporate client, individual customer and partner drivers via Live Chat channel. Minimum 1 year experience in customer service/contact center/BPO is preferred. Handle, investigate customer concerns and provide solutions.

A community service organization in Scotland seeks a Retail Customer Assistant to work part-time at Forth Valley Royal Hospital. Responsibilities include providing excellent customer service, serving food and beverages, and maintaining cleanliness. Candidates should have strong customer service and

A national retail chain is seeking a Customer Service Associate in Bedford, UK. Ideal candidates will have previous customer service experience in retail or similar environments, strong communication, and problem-solving skills. You will create a positive shopping experience for customers and be a v

A leading retail company in the UK is seeking a motivated team member to assist with stock processing and deliver exceptional customer service in a fast-paced store environment.

A leading IT services firm in Greater London seeks a Service Delivery Manager to oversee service execution and maintain customer satisfaction. You will work closely with clients, manage SLAs, and support continual service improvement initiatives. The position offers flexibility with a hybrid work mo

A leading regional financial services company in the United Kingdom is seeking a Teller to provide quality customer service in a retail banking environment. The ideal candidate should have a high school diploma and customer service experience.

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Excellent customer service and relationship management skills are required. Ensure a positive, safe, and respectful environment while maintaining professional and friendly intera

The role involves sorting, cleaning, and stocking donations while providing excellent customer service to both donors and customers.

The Associate, Customer Service (Credly Support) provides front‑line assistance to Credly users, including earners, issuers, and organizational customers. Associate, Customer Service - Credly Support. Respond to customer inquiries through ticketing systems such as Zendesk, email, and web forms in

The Associate Skills Coach will deliver high-quality teaching, assessment, and learner support on a short-term Customer Service programme. Deliver engaging Customer Service sessions aligned to programme outcomes. Experience delivering Customer Service or employability-based provision.

A leading retail company in London is looking for part-time staff dedicated to excellent customer service. You will interact with customers and work in various store areas, including sales and stockrooms. Join a supportive team focused on providing outstanding service while enjoying discounts on sto

A financial services company in Greater London is seeking candidates for a client support role. Responsibilities include attending to client enquiries, assisting with service-related matters, and maintaining client records. This is an excellent opportunity for fresh graduates looking to grow in the

We’re looking for a proactive and customer‑focused Customer Service Associate to support the continued rollout and adoption of our diagnostic services across the NHS. Following our successful Series B funding round and growing momentum with the NHS, we’re seeking a proactive and driven Custome

You should have a solid understanding of UK Health and Safety requirements and legislation, and demonstrate excellent customer service skills with significant experience in customer-facing roles. Customer Service Associate - Part time - 20 hours. Deliver all aspects of customer service, including a

Responsibilities include managing stock transfers, maintaining cleanliness in the store, and providing outstanding customer service. A leading retail company in Greater London is seeking a Part-time Team Member (Stock) to efficiently process and present stock for customers. The position offers flexi