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Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Description We’re Hiring – Customer Infrastructure Specialist Salary – £28,000 - £32,000 (DOE) REMOTE WORKING (Can be based out of one of our Focus group Hubs if preferred- Shoreham, Birmingham, Exeter) (Internal Job Level- Senior Associate) About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're hiring a Customer Infrastructure Specialist! This role ensures the stability, security and resilience of our customers’ IT environments, by proactively monitoring and responding to alerts across key platforms including Datto RMM, Acronis, Veeam, Inforcer and SonicWall NSM. By identifying issues early and resolving them quickly, from backup failures to security or configuration drift, you minimise customer risk, maintain compliance and support seamless business continuity. Key Responsibilities: • Monitor customer backup environments for errors, failed jobs and other anomalies, • Investigate and resolve system alerts before they impact client operations, • Support the ongoing management and deployment of Proactive Customer Solutions such M365 Protect, Patching etc., • Log, manage and update cases using the ITSM platform, ensuring timely resolution and documentation, • Collaborate with clients to gather necessary information, perform root cause analysis and implement preventative solutions, • Analyse backup job reports, success rates and performance metrics to identify trends and optimisation opportunities, • Plan, test, and deploy security and system patches across client infrastructure Skills & Experience: • Prior experience in an IT or Telecom Support or Delivery role, typically at a second line level., • Strong knowledge of Windows Server and desktop operating systems, • Experience with backup technologies and monitoring platforms (e.g. Veeam, Acronis, Spanning or similar), • Experience with Windows Server, Active Directory, Exchange, Azure, and virtualisation platforms (VMWare, Hyper-V), • Experience with Microsoft 365 and related backup/recovery strategies, • Strong experience in cloud technologies such as M365, Azure, Intune, SharePoint. Excellent troubleshooting and analytical skills, • Ability to communicate technical issues clearly to both technical and nontechnical stakeholders, • Understanding of monitoring tools and RMM platforms Nice to have: • Worked in an IT or Telecom Managed Service environment previously., • Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco)., • Have an active Microsoft certification., • Experience with PowerShell scripting and automation Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help. Key Benefits: • Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday., • Give Back: Enjoy paid volunteering days to support causes you care about., • Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team., • Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Ready to make a real impact? Apply now! IND1

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers. PBC), legally bound to balancing the interests of customers, employees, society, and investors. This role is ideal if you are looking to build a career with a company that has track record

Join to apply for the CX Aftercare Executive role at cinch 1 week ago Be among the first 25 applicants Working Hours: Varying shift patterns between 8am and 6pm Job Status: Permanent At cinch our mission is simple - to remove the faff from buying and owning cars, giving customers more choice, with more ease (not to mention a free 90-day warranty on all cars). Already the UK’s largest online used car retailer, we’re expanding our offering with an exciting roadmap of online and physical retail solutions - including faff-free car servicing at over 100 locations across the country. We’re part of Constellation Automotive Group - a family of brands that also includes We Buy Any Car, British Car Auctions (BCA) and Marshall Motor Group. Together, cinch and Marshall operate as Constellation Retail - bringing together 100+ years of motoring know‑how at 130+ stores (Marshall) with a market-leading digital experience from a much‑admired brand (cinch). The road ahead for you is clear. Join us and you’ll get a unique opportunity to grow your career across two leading automotive brands that are really going places. Buckle up and enjoy the ride. • Take full ownership of individual customer cases, becoming their dedicated point of contact from first call to final resolution, • Investigate issues with a detective’s eye, digging into details, connecting dots, and solving problems with precision and empathy, • Communicate with customers via email and phone, delivering clear updates and building trust through every interaction, • Handle initial claims with care, ensuring customers feel supported and confident throughout the process, • Spot patterns and opportunities to improve our service, feeding insights back into the business to help us evolve, • Champion the cinch mission in everything you do, no faff, just brilliant service that puts drivers first, • A flair for turning everyday customer interactions into unforgettable experiences, you don’t just solve problems, you create moments, • Your own unique style: whether you’re a calm strategist, a bold empath, or a detail‑obsessed detective, you bring colour and character to every case, • A natural instinct for building trust, you know how to make people feel heard, valued, and looked after, • The creativity to find new ways forward when the path isn’t obvious, • A curious mind that’s always asking, “How can we make this better?” and the courage to share your ideas, • Experience in customer service or account management, or a role where you’ve owned outcomes and made people’s day, • Bonus points if you’ve used tools like Zendesk or worked in fast‑paced environments but what matters most is your mindset, • Competitive salaries and bonuses, • A company pension scheme, • An Employee Assistance Programme, • Access to trained mental health first aiders, • Enhanced maternity, paternity, and adoption leave And so much more! In making the most out of a career at cinch you need to be curious, creative, and collaborative. See, we are putting you in the driver’s seat, in control of your career and ready to drive your own development. There’s no bureaucracy, no hierarchy, just an environment with values that bring us together and a purpose that sets us apart. Join us as we continue to accelerate, defy expectations, and revolutionise an entire industry. cinch wants to help all kinds of people in the UK find and buy a car. So, it makes good sense to have all kinds of people working with us on the challenge. Conversations and the decisions they lead to are better for featuring different voices. Representation matters. And doing your job while not being your authentic self is not faff‑free. Being free to be the best of who you are as you soar to professional greatness is the kind of business we commit to creating, as one. • Seniority level: Associate, • Employment type: Full‑time, • Job function: Customer Service, • Industries: Retail Motor Vehicles #J-18808-Ljbffr

21 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Network Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Area Sales Manager - Southeast England Partnering with some of the most iconic names in luxury fashion, our client stands as a prominent global manufacturer and supplier of high-quality fashion, sportswear, and performance products. With annual revenues reaching €9 billion and a strong trajectory of international growth, they are currently seeking an Area Sales Manager to strengthen and expand relationships across both prospective and established accounts. The company fosters a dynamic and inclusive workplace culture where individuality is valued and diverse perspectives are embraced. Employees are encouraged to think creatively and remain intellectually curious, supported by extensive learning and development resources. With a strong emphasis on personal growth and autonomy, team members are empowered to shape their own career paths within a truly forward-thinking organisation. This is a field-based opportunities for individuals based in the Southeast of England. Responsibilities • Develop and implement sales strategies to achieve revenue targets of the designated territory, • Maintain and develop relationships with both new and existing client accounts, ensuring client visits are frequent and consistent, • Deliver presentations showcasing new and seasonal products to clients at least twice per year, • Follow up on new leads and referrals as a result of field activity, • Ensure effective brand, product and visual merchandising training with clients to ensure best possible brand presence, • Actively support and engage in international events, as well as marketing/visual merchandising initiatives, • Ensure that clients’ product range remains fulfilled and that orders are completed in a timely manner, • Identify and resolve any client concerns regarding products and services; proactively work to resolve The Successful Candidate • 3+ years B2B field sales experience; experience in managing a territory & journey-planning is essential, • Experience selling luxury goods is ideal, • Experience selling into independent retailers & managing independent retailer accounts is ideal, • Full UK driving license, • Based in Scotland, • Company car, • Optional share scheme, • 25 days holiday, • Associate, • Full-time, • Sales, Business Development, and Customer Service, • Retail, Wholesale, and Manufacturing Referrals increase your chances of interviewing at Network Talent by 2x Get notified about new Sales Manager jobs in Guildford, England, United Kingdom. Richmond Upon Thames, England, United Kingdom 1 month ago Reading, England, United Kingdom 2 weeks ago Gatwick, England, United Kingdom 2 weeks ago Weybridge, England, United Kingdom 1 week ago Maidenhead, England, United Kingdom 2 days ago Slough, England, United Kingdom 1 week ago Crawley, England, United Kingdom 4 weeks ago Kingston Upon Thames, England, United Kingdom 3 weeks ago Chertsey, England, United Kingdom 1 week ago Uxbridge, England, United Kingdom 1 week ago Staines-Upon-Thames, England, United Kingdom 1 day ago South East, England, United Kingdom 1 week ago Hammersmith, England, United Kingdom 3 weeks ago Surrey, England, United Kingdom 1 month ago Staines-Upon-Thames, England, United Kingdom 3 hours ago Winnersh, England, United Kingdom 20 hours ago Hayes, England, United Kingdom 2 weeks ago Slough, England, United Kingdom 3 weeks ago Crawley, England, United Kingdom 2 weeks ago Teddington, England, United Kingdom 1 week ago Reading, England, United Kingdom 2 days ago South East, England, United Kingdom 3 weeks ago Surrey, England, United Kingdom 1 week ago Guildford, England, United Kingdom 1 month ago Walton-On-Thames, England, United Kingdom 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

KBR is seeking a Senior Zscaler Administrator to join our global cybersecurity and secure access team. This senior-level engineering role combines Zero Trust architecture, secure access administration, cloud security, endpoint integration, automation, and operational excellence across complex enterprise environments. You will play a key role in supporting and enhancing enterprise secure access services across Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Client Connector (ZCC), helping to strengthen security controls while enabling a modern, distributed workforce. Partnering closely with cybersecurity, networking, identity, endpoint, cloud, infrastructure, and service delivery teams, you will design, implement, and support secure access solutions that improve user experience, reduce operational risk, and advance KBR's Zero Trust and SASE capabilities. The ideal candidate brings deep expertise across Zscaler technologies, enterprise networking, identity integrations, and secure access platforms, with a proven ability to support large-scale, highly regulated environments. This is a permanent, full-time position based in the United Kingdom. Due to the nature of the work and customer requirements, candidates must be eligible to obtain and maintain the appropriate UK Security Clearance. In September 2025, KBR announced that we are spinning our Mission Technology Solutions business into a separate public company. This role will ultimately be part of the new company. The Mission Technology Solutions business partners with governments and defense, intelligence, space, aviation, and critical infrastructure customers to deliver high-end engineering, science, technology, and mission support solutions. • Administer, support, and enhance Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Client Connector (ZCC) environments., • Configure and maintain access policies, forwarding profiles, application segments, connector groups, URL filtering, SSL inspection, cloud firewall controls, and data protection policies., • Monitor platform health, user experience, security events, application access, performance metrics, and operational trends across the Zscaler ecosystem., • Troubleshoot complex client connectivity, authentication, application access, policy enforcement, and cloud security issues independently., • Support deployment, lifecycle management, upgrades, remediation, and troubleshooting of Zscaler Client Connector across Windows, macOS, iOS, and Android devices., • Partner with endpoint management teams to deploy and maintain Zscaler Client Connector using Microsoft Intune, Windows Autopilot, Jamf, and similar endpoint management platforms., • Support integrations with Microsoft Entra ID, Active Directory, Conditional Access, Single Sign-On (SSO), Multifactor Authentication (MFA), and related identity services., • Deploy, validate, and maintain ZPA App Connectors across on-premises, cloud, hybrid, and segmented network environments., • Participate in incident, problem, change, and vulnerability management processes within enterprise CAB-controlled environments., • Develop automation, scripts, reporting, and operational tooling to support compliance validation, health monitoring, troubleshooting, and remediation activities., • Create and maintain technical documentation, operational standards, implementation guides, support runbooks, and knowledge transfer materials., • Collaborate with cybersecurity, networking, endpoint, cloud, infrastructure, and service management teams to improve secure access capabilities and operational maturity., • Support strategic initiatives including Zero Trust transformation, SASE adoption, VPN modernization, tenant migrations, divestitures, and enterprise technology transformation programmes., • Drive continuous improvement initiatives focused on automation, service reliability, operational efficiency, and user experience., • Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, Information Systems, or a related discipline; or an equivalent combination of education, technical training, certifications, and relevant experience., • 7+ years of experience supporting enterprise cybersecurity, networking, secure access, or cloud security environments., • Hands‑on experience administering Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) within complex enterprise organisations., • Experience supporting secure remote access, cloud security platforms, application connectivity, and Zero Trust security initiatives., • Experience working within large‑scale, highly regulated environments., • Eligibility to obtain and maintain the appropriate UK Security Clearance., • Deep expertise administering Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Client Connector (ZCC)., • Strong knowledge of Zero Trust Network Access (ZTNA), Secure Access Service Edge (SASE), and modern secure access architectures., • Experience managing access policies, forwarding profiles, application segments, connector groups, URL filtering, SSL inspection, cloud firewall controls, and data protection capabilities., • Strong understanding of TCP/IP, DNS, routing, VPN technologies, proxies, firewall technologies, and secure web gateway concepts., • Experience troubleshooting SSL/TLS inspection, certificate services, authentication flows, identity integrations, and SSO technologies., • Knowledge of segmentation, least‑privilege access models, security policy enforcement, and access governance principles., • Experience supporting Microsoft Entra ID, Active Directory, Conditional Access, MFA, and hybrid identity environments., • Familiarity with Microsoft Intune, endpoint compliance frameworks, and modern endpoint management practices., • Strong PowerShell scripting and automation skills., • Experience with log analysis, packet capture interpretation, root‑cause analysis, and structured troubleshooting methodologies., • Excellent communication, documentation, stakeholder management, and technical problem‑solving capabilities., • Experience supporting Microsoft Defender for Endpoint, Microsoft 365 Security, and integrated Microsoft security platforms., • Knowledge of Microsoft Azure administration, cloud networking, and hybrid cloud infrastructure., • Experience with SIEM integrations, log analytics, reporting platforms, dashboarding, and security monitoring solutions., • Experience with Bash scripting, automation tools, and infrastructure operations., • Experience supporting government, defence, aerospace, critical infrastructure, energy, transportation, or other highly regulated sectors., • Familiarity with UK government security frameworks, Cyber Essentials Plus, NCSC guidance, ISO 27001, NIST frameworks, and other relevant security and compliance standards., • Experience supporting secure access transformations, VPN replacement initiatives, mergers, acquisitions, divestitures, tenant migrations, or large-scale enterprise modernisation programmes., • Zscaler Certified Cloud Administrator (ZCCA) or equivalent Zscaler administrator certification, • Zscaler Certified Cloud Professional (ZCCP) or specialised ZIA/ZPA certifications., • Microsoft security, identity, endpoint, or Azure certifications., • CompTIA Security+, CISSP, CISM, CCSP, or equivalent cybersecurity certifications., • Microsoft Certified: Cybersecurity Architect Expert, Azure Administrator Associate, or other relevant cloud security certifications. R2127192 #J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features. This range is provided by Debt Register. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. This isn’t a back-office data role. You’re not buried in IT, and you’re not just building dashboards for someone else to interpret. You’re the data expert who sits alongside the sales team, fixes the spreadsheets everyone else avoids, turns messy data into insight, and helps customers get live and confident with the platform. Half your day is deep in numbers and automation. The other half is working directly with people - onboarding, training, and enabling real-world outcomes. If you’re a hands‑on Data Analyst who enjoys ownership, visibility, and influence - and you want your work to directly impact growth - this role is built for you. Data Analyst Epsom, Surrey HQ Based 3 days / 2 days per week working from home Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Monday - Friday - 8:30am - 5:30pm Awards: British Credit Awards 2025 Finalist for Innovation in Credit. Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More… Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Data Analyst. Python. SQL. An expert with Excel. Customer Service. We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. We’re looking for a hands‑on data pro who’s far more than a number cruncher. This is an Operational All‑Rounder role for someone with the analytical rigor of a Data Analyst and the drive to work at the sharp end of the business - supporting sales, enabling customers, and getting things live. You’ll sit at the crossroads of Operations, Sales Support, and Data. Beyond building reports, you’ll be client‑facing (supporting trials and onboarding), owning operational execution, and acting as the analytical engine behind our sales team. • Own the Data Function: Build sharp, decision‑ready reports on business performance and customer activity., • Power the Sales Team: Be the analytical engine behind sales – prepping data, cleaning lead lists, and turning prospect data into clear, actionable insights (no meeting ownership required)., • Commission & Billing Accuracy: Use transaction data to produce precise, reliable commission and billing reports., • Smarter Processes: Automate manual reporting and clean messy data to make everything faster, cleaner, and more scalable., • Get Customers Live: Roll up your sleeves to onboard new customers and ensure everything is set up correctly from day one., • Run Trials & Training: Lead product trials and client training, confidently guiding customers through their own data., • Improve Customer Data: Identify and fix poor‑quality data that’s holding customers back., • Spot Risk & Opportunity Early: Monitor usage data to identify thriving customers and those needing support, proactively flagging insights to account teams. This role demands serious technical horsepower. You must think in data logic, automation, and structure – not just reports. • Advanced Excel Power User. You go far beyond Index/Match and Pivot Tables. Macros/VBA are required., • BI & Dashboards – Experience building dashboards in Tableau, Looker, or similar tools., • Python for Data – Ability to analyse data using Python puts you firmly in top‑tier territory. This is a rare opportunity to join a fast‑growing, award‑winning FinTech at a pivotal stage – post‑MVP, scaling with enterprise clients, and building the foundations for global growth. If you’re execution‑driven, technically sharp, confident with customers, and excited by a role that blends data, operations, and commercial impact, we’d love to hear from you. Your next move could take you from Data Analyst to Head of Customer Success in a business that genuinely values trust, flexibility, and personal growth. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. • Associate, • Full‑time, • Information Technology, • Software Development #J-18808-Ljbffr

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