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Your role will incorporate various functions, such as master data maintenance, managing your customer order book, liaising with different teams such as logistics, planning and quality, and ultimately managing the customer journey to the plant. Moreover, you will be organised and highly customer focu

Customer Account Executive (Key Accounts) - 18 Month FTC📍 Wrexham | 💷 £34,000 - £40,000 | Hybrid working Your new company You will be joining a well-established, global manufacturing business based in Wrexham, known for its strong client relationships and high-performance supply chain operations. This is an opportunity to step into a highly visible role supporting international customers and gaining exposure across commercial and operational functions. Your new role This role goes beyond traditional customer service - it’s a customer-facing, account ownership position where you will manage key customer relationships from an operational perspective.You will act as the primary point of contact for a portfolio of international customers, taking responsibility for the end-to-end customer journey from order placement through to delivery performance and resolution.Day-to-day, you will: • Manage customer accounts, taking full ownership of orders, service performance and communication, • Act as the main interface between customers and internal teams, including planning, logistics, quality and commercial, • Handle customer queries, changes and challenges in real time, ensuring expectations are managed effectively, • Monitor and manage customer KPIs, taking action to maintain service levels, • Ensure accuracy across order processing, pricing and master data within ERP systems (SAP desirable), • Support export compliance and documentation requirements for international shipmentsThis is a fast-paced, highly interactive role that requires confidence, organisation and the ability to manage customer relationships directly. What you'll need to succeed This role will suit someone who enjoys owning customer relationships rather than working purely in a transactional or support capacity. You will ideally have: • Experience within a manufacturing or complex supply chain environment, • A background in customer service, customer operations or order management with direct customer interaction, • Confidence handling customer communication without a dedicated account manager layer, • Strong organisational skills and attention to detail, • Experience using ERP systems (SAP S/4 Hana advantageous), • A good understanding of export processes or international customersEuropean language skills (Italian, Spanish, German etc.) are highly desirable and will be reflected in the upper end of the salary band. What you'll get in return • Salary between £34,000 - £40,000 depending on experience and language capability, • 25 days holiday plus bank holidays, • Annual performance-related bonus, • Hybrid working available (up to 2 days from home following probation), • The opportunity to gain exposure to global customers and develop within a highly commercial manufacturing environment📌 Please note: The internal contract title for this role is Customer Service Representative; however, the position offers a higher level of customer ownership and responsibility than a traditional customer service role. 👉 Immediate interviews are available - apply now or get in touch for a confidential discussion.#4799701

European Customer Service Representative Location: Wrexham | Permanent | Full‑time Are you a customer‑focused professional who enjoys working in a fast‑paced, international environment? Do you take pride in accuracy, collaboration, and delivering a high‑quality service? If so, this could be the role for you. We’re working with a global leader in advanced materials and chemical solutions, who are looking to recruit a European Customer Service Representative to join their Composite Materials team in Wrexham. The Role This is a key, customer‑facing position where you’ll take ownership of a defined European customer portfolio, acting as the main point of contact across order management, supply chain coordination, and customer performance. You’ll play a vital role in ensuring smooth operations, timely delivery, and excellent customer experience. Key Responsibilities • Manage customer orders end‑to‑end, from order entry through to invoicing, • Act as the main liaison between customers and internal teams including Planning, Logistics, Quality, and Commercial, • Maintain accurate customer and pricing data in line with contracts and agreements, • Manage customer portals, including order uploads, KPIs, and documentation, • Support complaint handling, rebates, and deductions with relevant stakeholders, • Ensure export compliance and accurate completion of shipping documentation, • Monitor customer KPIs and proactively resolve issues using data‑led insights What You’ll Bring • A commercial background (degree or relevant training preferred), • Strong ERP experience (SAP desirable) covering order processing, pricing, and customer data, • Knowledge of export compliance, invoicing, and complaint resolution, • Experience managing complex orders and performance KPIs, • Fluency in English plus French, Spanish, or German What’s On Offer • Salary: £32,000–£39,000 depending on experience, • Life insurance, • Generous family leave policies, • Free language courses (24 languages available), • Additional local benefits Why Apply? This is an excellent opportunity to join an innovative, internationally focused organisation that values diversity, collaboration, and continuous improvement. You’ll be part of a supportive team where your contribution genuinely makes a difference. Location: Wrexham Working pattern: Monday to Friday, full‑time If you’re looking to develop your career within a global business and enjoy working at the heart of customer operations, we’d love to hear from you.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. No commute needed should you choose to work from home

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone just

We’re looking for passionate and customer‑focused individuals to join our Customer Service Representative team in our Portsmouth/Fareham area. This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. Pre

Travel Customer Service Representative (Remote). Customer service experience (travel, hospitality, or service‑related experience preferred). This role is ideal for someone who is detail‑oriented, service‑driven, and passionate about travel, hospitality, and delivering exceptional customer expe

We are looking for a customer service professional to join our Composite Materials GBU, managing a defined portfolio of customers across commercial and supply chain functions. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits

Account Manager Are you looking for a new career opportunity? An exciting opportunity has arisen for an Account Manager If you are a highly motivated, enthusiastic, and innovative individual we would love to hear from you! Job Title: Onsite Account Manager Location:Wrexham Industrial Estate (LL13) Shift:Sun-Thurs 7am-3pm Salary:£28k up to £30k DOE Job type:Perm The Business Mach Recruitment provide both on-site and branch recruitment services to suit any organisations infrastructure. Supplying flexible and permanent labour at affordable rates, quickly and efficiently. Our unrivalled reputation for being innovative,originaland proactive has helped us to become industry leaders The Role An Account Coordinator/Manager will be working as part of a team to deliver the day-to-day servicing of a client/s against an agreed SLA or set of KPIs and is the daily management representative for Mach Recruitment. Responsibilities As Account Coordinator/Manager you will be responsible for the delivery of the agreed service provision, managing the day-to-day functions against an agreed SLA / KPI pack. Key responsibilities to include: Working as part of a team to deliver our contractually agreed service provision. Management of theday to dayclient relationship on site with the General Manager / Site Lead and their management team. Working with the clients management team to develop recruitment forecasting on a monthly to quarterly basis. Reporting of KPIson a daily basis. Support in developing service reviews for the client and be an active member of the presentation team delivering these. Managing candidate attraction through various forms of advertising and social media and relationships with job centres and training providers. Supporting the screening of candidates for interview. Accountable for candidate compliance eligibility to work in the UK prior to interviewing Ensuring interview & selection criteria is completed efficiently and ethically Ensuring new starters induction & training paperwork is completed as per our client contractual agreement. Ensuring we fill client requirementsin regards tothe number of temporary Mach workers required on a daily basis. Management of absence and retention of our temporary Mach workers. Ensuring we are compliant with UK legislation / regulations as per our agreed SLA / KPI, to include Agency Working Regulations 2010, The Working Time Regulations 1998, & Health & Safety Work Act 1974 Management of the temporary Mach workers in terms of rotas, time management, behavioural management, whist a client retains supervisory control of the temporary Mach workers. Ensuring Mach workers sign in and out correctly using agreed electronic T & A / paper registers. Completion of weekly payroll hours, ensuring all temporary Mach workers are being paid the correct hours, pay rate and approved holidays. Control of company stock levels, ensuring all stock order are in line with recruitment forecasting. Ability to gather due diligence in your local market / area Working to maximise revenue / manage budget Promotion of all Mach Recruitments service we can provide to a client. Working with other colleagues or clients on engagement activities for our workers. Representing Mach Recruitment in a positive light by conduct & your professionalism at all times. Work alongside your Line Manager, HR & Directors to enhance the service provision available to your client & internal projects to develop Mach Recruitment as a leading Managed Services Recruitment Business Experience / Attributes We are looking to speak with Account coordinators who have the following experience / attributes: Managed Services recruitment OR Large scale volume recruitment through a branch network An understanding of legislation in the recruitment market Customer service experience dealing with clients on a face-to-face basis, with ability to persuasively discuss points. Accuracy and attention to detail when dealing with large amounts of data Not afraid to be hands on and lead a team from the front Good communication skills including the ability to listen to others Ability to manage multiple tasks with differing deadlines in a fast-paced environment Ability to make work independently to problem solve & make rational business decisions, which can be justified Good Microsoft skills Outlook / Word / Excel Capable of working with a team to present to internal & external stakeholders Ability to be flexible around the needs of the business. Ambitious and driven to take a business to the next level. Working hours may vary and flexibility ultimately is required due to the nature of the business. Mach Recruitment acts as an Employer for this vacancy. TPBN1_UKTJ

Your new company You will be joining a well-established, global manufacturing business based in Wrexham, known for its strong client relationships and high-performance supply chain operations. This is an opportunity to step into a highly visible role supporting international customers and gaining exposure across commercial and operational functions. Your new role This role goes beyond traditional customer service - it's a customer-facing, account ownership position where you will manage key customer relationships from an operational perspective.You will act as the primary point of contact for a portfolio of international customers, taking responsibility for the end-to-end customer journey from order placement through to delivery performance and resolution.Day-to-day, you will: Manage customer accounts, taking full ownership of orders, service performance and communication Act as the main interface between customers and internal teams, including planning, logistics, quality and commercial Handle customer queries, changes and challenges in real time, ensuring expectations are managed effectively Monitor and manage customer KPIs, taking action to maintain service levels Ensure accuracy across order processing, pricing and master data within ERP systems (SAP desirable) Support export compliance and documentation requirements for international shipmentsThis is a fast-paced, highly interactive role that requires confidence, organisation and the ability to manage customer relationships directly. What you'll need to succeed This role will suit someone who enjoys owning customer relationships rather than working purely in a transactional or support capacity. You will ideally have: Experience within a manufacturing or complex supply chain environment A background in customer service, customer operations or order management with direct customer interaction Confidence handling customer communication without a dedicated account manager layer Strong organisational skills and attention to detail Experience using ERP systems (SAP S/4 Hana advantageous) A good understanding of export processes or international customersEuropean language skills (Italian, Spanish, German etc.) are highly desirable and will be reflected in the upper end of the salary band. What you'll get in return Salary between £34,000 - £40,000 depending on experience and language capability 25 days holiday plus bank holidays Annual performance-related bonus Hybrid working available (up to 2 days from home following probation) The opportunity to gain exposure to global customers and develop within a highly commercial manufacturing environment Please note: The internal contract title for this role is Customer Service Representative; however, the position offers a higher level of customer ownership and responsibility than a traditional customer service role. Immediate interviews are available - apply now or get in touch for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company You will join a successful, long-established global manufacturing business based in Wrexham, supplying a loyal international customer base. This is an excellent opportunity to step into a highly visible, customer-facing role that sits at the intersection of Commercial and Supply Chain, offering genuine responsibility and exposure across the wider business. Your new role This role is best described as customer account ownership from an operational perspective. You will take end-to-end responsibility for a defined portfolio of customers across European and global markets, acting as the primary point of contact between the customer and the manufacturing plant. You will manage the full customer journey - from order entry and master data accuracy through to delivery performance, KPI management and invoice resolution. Working closely with Planning, Logistics, Quality, Pricing and Commercial teams, you will balance customer expectations with internal capability, making informed decisions and escalating where appropriate. This is a highly interactive role requiring regular customer communication, confidence in managing challenges, and the ability to operate with autonomy once trained. Key responsibilities include: Ownership of customer relationships from order receipt to cash collection Management of customer KPIs, service levels and operational performance Coordination of special requests, forecasts and demand changes Acting as the key interface between customers and internal stakeholders Ensuring accuracy of master data, pricing and ERP inputs (SAP S/4 Hana desirable) Supporting export compliance, documentation and audit readiness What you'll need to succeed This role will suit someone who enjoys customer ownership and decision-making, rather than purely transactional customer service. You will ideally bring: Experience in a manufacturing or complex supply chain environment A strong customer-facing background with accountability for service outcomes Confidence in managing customer interaction without a dedicated account manager layer Working knowledge of ERP systems (SAP desirable but not essential) Good understanding of export compliance and international customers Strong organisational skills and sound commercial judgement European language skills (Italian, Spanish, German or similar) are highly advantageous and reflected in the upper end of the salary band. What you'll get in return An 18-month fixed term contract with a global employer Salary £34,000 - £40,000 depending on experience and language capability 25 days holiday + bank holidays Annual performance-related bonus Hybrid working (up to 2 days from home) following probation Exposure to global customers and complex manufacturing operations Please note: The internal contract title for this role is Customer Service Representative. This is an operational customer account role with a high level of ownership and responsibility. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Looking for a career where you can make a real difference — while having fun, building genuine relationships, and supporting people to live life their way? No experience is needed. What matters most is kindness, patience, a sense of humour, and a willingness to support people in ways that make sense to them. We are looking for thoughtful and enthusiastic Support Workers to support two women, Jane and Eleanor*, who live in their own homes in Wrexham. Together, you'll support them to live independent, full, and meaningful lives based on the things that matter to them. We have both full-time and part-time opportunities available, from 15 to 37.5 hours per week. The role includes one sleep-in per week, with opportunities for additional hours if desired. A manual driving licence is essential, as being able to drive helps open up opportunities, activities, and connections that are important to Jane and Eleanor. This is not about rushing between appointments — it's about supporting people to enjoy their lives at their own pace. Jane and Eleanor wanted to share what is important to them in the people who support them: “What matters to us…” Talk to us and treat us like adults Support us to do things ourselves, even if it takes longer Listen to us rather than telling us what to do Understand when we need quiet or space, especially if we are anxious Support us to stay connected with the people and things we enjoy Be fun, patient, positive, and easy to be around Support might include: Making a good cup of coffee Helping us use Facebook or Zoom Going to the pub, bingo, discos, shopping, walks, or visiting family Supporting us with routines around food, personal care, and our homes in ways that feel positive and respectful Encouraging us when we are feeling anxious or finding motivation difficult Helping us try new experiences and discover new interests Jane and Eleanor both enjoy humour, animals, gardening, and spending time at home as well as getting out. They value support workers who can build trusting relationships, understand their personalities, and support them in ways that work for them as individuals. You do not need previous experience in social care. We will provide training, support, and encouragement to help you grow in your role. What you do need is: A caring and respectful approach Good listening skills Patience and understanding Reliability and a positive attitude A willingness to learn A manual driving licence Could you help Jane and Eleanor live the lives they choose — with dignity, independence, laughter, and support that truly puts them first? Do check out our Facebook page: https://www.facebook.com/MacIntyreWrexham names changed for privacy "Please note, we are currently unable to offer sponsorships as we await further guidance from the Home Office. Applications requiring sponsorship cannot be considered at this time. We appreciate your understanding." (This post is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement). About you Experience isn't always necessary. If you have the right attitude, good customer service skills, share our values and are willing to learn, you're likely to be a great fit. We are looking for people who celebrate differences, and we strive to make all our staff feel included, valued and respected. About us MacIntyre is a national charity which supports over 1,200 people with a learning disability and/or autism. We were founded in 1966 by the visionary parent of a child with disabilities and have been growing steadily ever since. We celebrate and develop everyone's unique gifts, talents and contributions. Training and Development At Macintyre we fully support your training and development. We know it can be daunting to start a new job, and not everyone learns the same way, so throughout your probation we will provide you with a mixture of eLearning, face-to-face training and mentoring support whilst on the job. But it doesn't stop there - throughout your career with us you will have access to our own dedicated in house Learning and Development team, Quality Specialists and HR Teams. These teams, along with your Manager, will provide you with opportunities to learn and develop professionally as well as enabling and supporting you to achieve professional qualifications and career progression opportunities - all free of charge. Pay and Rewards We provide a range of benefits to reward and thank our staff which includes: Six weeks' annual leave including statutory public holidays Workplace Pension scheme – MacIntyre will contribute 3% of your salary to all eligible employees MacIntyre Staff Savings Scheme Employee Assistance Plan (EAP) to support your health and wellbeing Health Cash Plan which provides money back on core health treatments such as: optical, dental, physiotherapy, chiropody (at reduced cost) MacIntyre Sick Pay (qualifying period) Life assurance scheme offering valuable benefits to your dependents MacIntyre Rewards Scheme which recognises and rewards staff MacIntyre Perks which offers up to 6% discount off leading retailers including Tesco, Curry/PC World, Costa and many more Access to the Blue Light Card which offers thousands of amazing discounts online and on the high street for emergency and social care staff. Enhanced DBS Certificate (cost paid by MacIntyre) How to apply If this job sounds like the right fit for you, click on the Apply button on the MacIntyre website, complete some brief details and upload your CV. if you would prefer to complete a manual application form, call us 01908 357 016 and we will send an application form to you. Please note: we reserve the right to close this advert early if we have received a sufficient number of applications, so don't delay, apply today. Safer Recruitment and Diversity statement MacIntyre safeguards and promotes the welfare of the children, young people and adults we support. Therefore we work with successful candidates to complete appropriate checks prior to joining. To work in the Social Care sector in Wales it is now a requirement to be registered with Social Care Wales. If you currently hold registration you are able to change the employer stated on your registration once you start working for us. If you do not hold registration you are able to start work with us once appropriate pre-employment checks are made but you are required to obtain registration with Social Care Wales within 6 months of starting your role. We will support you in working towards this: more information can be found on the Social Care Wales website.. MacIntyre is committed to promoting equality, encouraging diversity and embracing inclusion among our workforce. We want our workforce to be truly representative of all sections of society and the people we support. As part of this commitment, our accessibility toolbar allows you a number of options: read adverts in another language, including Welsh, change the font to Open Dyslexia, change the colours, and many others. Just click the button marked “Accessibility” at the top of the screen. This post is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement. TPBN1_UKTJ

Your new company You will join a successful, long‑established global manufacturing business based in Wrexham, supplying a loyal international customer base. This is an excellent opportunity to step into a highly visible, customer‑facing role that sits at the intersection of Commercial and Supply Chain, offering genuine responsibility and exposure across the wider business. Your new role This role is best described as customer account ownership from an operational perspective. You will take end‑to‑end responsibility for a defined portfolio of customers across European and global markets, acting as the primary point of contact between the customer and the manufacturing plant. You will manage the full customer journey - from order entry and master data accuracy through to delivery performance, KPI management and invoice resolution. Working closely with Planning, Logistics, Quality, Pricing and Commercial teams, you will balance customer expectations with internal capability, making informed decisions and escalating where appropriate. This is a highly interactive role requiring regular customer communication, confidence in managing challenges, and the ability to operate with autonomy once trained. Key responsibilities include: Ownership of customer relationships from order receipt to cash collection Management of customer KPIs, service levels and operational performance Coordination of special requests, forecasts and demand changes Acting as the key interface between customers and internal stakeholders Ensuring accuracy of master data, pricing and ERP inputs (SAP S/4 Hana desirable) Supporting export compliance, documentation and audit readinessWhat you'll need to succeed This role will suit someone who enjoys customer ownership and decision‑making, rather than purely transactional customer service. You will ideally bring: Experience in a manufacturing or complex supply chain environment A strong customer‑facing background with accountability for service outcomes Confidence in managing customer interaction without a dedicated account manager layer Working knowledge of ERP systems (SAP desirable but not essential) Good understanding of export compliance and international customers Strong organisational skills and sound commercial judgementEuropean language skills (Italian, Spanish, German or similar) are highly advantageous and reflected in the upper end of the salary band. What you'll get in return An 18-month fixed term contract with a global employer Salary £34,000 - £40,000 depending on experience and language capability 25 days holiday + bank holidays Annual performance‑related bonus Hybrid working (up to 2 days from home) following probation Exposure to global customers and complex manufacturing operationsPlease note: The internal contract title for this role is Customer Service Representative. This is an operational customer account role with a high level of ownership and responsibility. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Previous experience in a customer adoption, customer success, or similar customer facing role within a SaaS or technology company. We are looking for a proactive and customer-focused Customer Enablement Executive to join our team. You will work closely with customers, internal teams, and stakeholder

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Customer Service Representative. Customer Service Representative. Strong customer service experience in a client-facing or support role.

Customer Service Representative managing a portfolio of European clients, responsible for order management, supply chain coordination, and customer performance in a fast-paced international environment.

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