Customer service representative jobs in CoventryCreate job alerts

Technical Sales Representative\n\nRegion: Midlands – Birmingham, Coventry, Dudley, Leicester, Northampton, Shrewsbury, Telford, Walsall, Wolverhampton\n\nCompetitive Salary DOE + Uncapped OTE + Company Car + Pension Scheme + 23 Days Holiday (Increases up to 28 Days with Service) + Bank Holidays + Private Health Scheme (After 3 Years’ Service)\n\nMonday to Friday 08:30 to 17:00\n\nTechnical Sales Representative required for the World’s largest manufacturer of precision dimensional measuring products and services in the field of precision metrology.. The company are offering an uncapped commission structure with this role with opportunity to double your earnings.\n\nThe successful candidate will be an experienced sales professional with experience working within engineering, measurement, manufacturing or similar industries.\n\nThe Technical Sales Representative will be responsible for developing customer accounts and driving new business opportunities at client sites throughout the Midlands. This is a field-based position, and you will regularly attend customer sites to offer demonstrations and attend meetings.\n\nThis is a great opportunity for someone looking to join an industry leading company who hold an international reputation.\n\nThe Technical Sales Representative Role:\n\n• Visit clients and potential customers to identify needs and promote company products and services.\n• Field based with customer visits\n• Covering Birmingham, Coventry, Dudley, Leicester, Northampton, Shrewsbury, Telford, Walsall and Wolverhampton\n• Preparation of quotes and lead negotiations with clients\n• Working independently across the region and management of own diary\n• Support exhibitions and marketing events\n\nThe Technical Sales Representative Candidate:\n\n• Experienced sales professional\n• Experience in metrology, engineering, manufacturing or similar

Customer Support Advisor (Temp to Perm)\n\nWe're recruiting on behalf of our client for a Customer Support Advisor to join their busy and friendly customer service team in Coventry. This is an excellent temp-to-perm opportunity for someone who enjoys helping customers, solving problems, and delivering outstanding service.\n\nSalary for this position will be starting at £29,000 working on a rota basis in a busy and friendly team. There is the requirement to be flexible, the company phone lines are open 7 days a week. Weekday shifts are between 7am and 7pm with weekends being typically 7am till 3pm which, once trained, are worked from home.\n\nThe company offers fantastic benefits including a hybrid working model.\n\nThe Role\n\nAs a Customer Support Advisor, you'll be the first point of contact for customers, providing support with delivery and service enquiries. You'll play a key role in ensuring every customer receives a professional, efficient, and positive experience.\n\nKey Responsibilities\n\nHandle customer enquiries in a courteous, friendly, and professional manner.\n\nRespond to enquiries relating to deliveries and services.\n\nAccurately log and categorise customer interactions using internal systems.\n\nComplete customer verification and security checks.\n\nTriage customer queries and escalate complex issues to the Customer Support Specialist team where appropriate.\n\nTake ownership of customer queries through to resolution.\n\nWork towards individual and team KPI targets.\n\nAttend team meetings and training sessions, contributing positively to the team.\n\nPromote and demonstrate the company's core values.\n\nBe flexible and support the wider team with additional tasks as required by management.\n\nPerson Specification\n\nWe're looking for someone who has:\n\nProven experience in a customer support or customer service role, or experience as a Client Service Representative.\n\nExcellent verbal and written communication skills.\n\nA customer-focused approach with the ability to adapt your communication style to suit different customers.\n\nStrong organisational skills with the ability to multitask, prioritise workloads, and manage time effectively.\n\nExcellent attention to detail.\n\nGood computer literacy, including experience using Microsoft Office applications.\n\nA professional, flexible, driven, and positive attitude.\n\nThe ability to remain organised and self-disciplined while working under pressure.\n\nA collaborative approach and the ability to work effectively as part of a team.\n\nWhat's on Offer\n\nTemp-to-perm opportunity with long-term career prospects.\n\nFull training provided.\n\nFriendly and supportive working environment.\n\nOpportunity to develop your customer service skills within a growing business.\n\nIf you're passionate about delivering exceptional customer service and are looking for your next opportunity in Coventry, we'd love to hear from you. \n\nApply today to join a business that puts customer experience at the heart of everything it does

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. This position is perfect for anyone looking for temporary, part-tim

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session), • £250-£700 (multi-session studies) You must apply on our website and complete questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Czech Speaking Customer Representative. Provide exceptional customer service to Czech-speaking clients, ensuring all inquiries are handled with professionalism. Work closely with team members to ensure timely resolution of customer issues.

Location: Stoneleigh Park, Warwickshire Salary: £25,000 – £28,000 per annum Hours: Monday – Friday, 37 hours per week Contract: Permanent About NFU Energy NFU Energy is the go-to energy consultant for agriculture and related industries, providing advice on all aspects of energy, from procuring energy contracts to sourcing and recommending energy solutions. We're looking for an experienced and successful Sales Consultant to join our energy contract sales team in SME sales. This is an exciting opportunity to help grow our business by securing new customers, selling additional services to existing customers, and cross selling to other departments. Your role will be to oversee the end-to-end sales process for matrix and bespoke electricity and gas contracts. You must have a proven track record in delivering excellent customer service, as well as achieving individual and team targets. Experience working in the energy industry and/or brokers would be a distinct advantage. It's important that you learn quickly and demonstrate a proactive approach. The Role • Sell energy contracts to new and existing customers in order to achieve both personal and team targets, • Contribute to sales reports where required by the Contract Sales Manager, • Tailor relevant products to different types of clients, • Identify cross-selling opportunities for other areas of the business, • Be fully responsible for the quality of sale up to the supply going live, • Make suggestions and contribute to the improvement of the sales process to ensure consistency and quality are maintained, • Ensure sufficient support and accurate information is provided to the contract admin team What We're Looking For • A minimum of 5 GCSEs grade A–C or equivalent; strong literacy and numeracy skills, • Business to business sales experience including tele sales, • Exceptional organisational skills and experience, • Excellent communication and interpersonal skills, with the ability to communicate effectively to a range of audiences, • Proven record of establishing effective working relationships, • Good judgement skills – be able to identify issues and opportunities and allocate time and resource accordingly, • The ability to listen and respond appropriately to instruction, • Intermediate IT skills including Excel and Word, • Good commercial acumen, • Ability to work both under your own initiative and as part of a team Why Join Us Situated at the National Agriculture Exhibition Centre in Stoneleigh Park, Warwickshire, our recently refurbished office provides a perfect setting to work from. Our company values are employee focused; we believe in nurturing professionalism and resourcefulness in a united and inclusive work environment. We support work-life balance and operate a hybrid working policy with a mixture of home and office working available. Benefits • Salary of £25,000 – £28,000 depending on experience, plus commission, • 33 days annual leave (including bank holidays), • Pension, • Group life assurance (3 times salary), • NFU membership, • Hybrid working policy, • Access to mental health support, • On-site facilities including gym, farm shop, nursery, free parking, walking and cycling opportunities To Apply Please submit a CV and cover letter explaining your motivation for undertaking this role as well as any specific experience or strengths that you will bring, ensuring it is in line with the role description. Previous applicants need not apply. You may have experience in the following: Energy Sales Consultant, Contract Sales Executive, Energy Broker Sales, B2B Sales Consultant, SME Sales Representative, Gas and Electricity Sales, Energy Account Manager, Utility Sales Consultant, Agricultural Sales Consultant, Energy Contract Broker, etc. REF-(phone number removed)

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role The main purpose of this role is to provide an efficient, robust customer focused service in the delivery of DMC in line with Awaab's Law. To effectively case manage the end-to-end job delivery highlighting any delays or issues and proactively contacting the customer and escalating where appropriate to the Technical team leader. To be the single point of contact with the customer for a case and work in partnership with the surveyor to seek resolution for the customer and property compliance. This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes. What you'll achieve Be part of the technical team and operate in an efficient manner to deliver high quality resolutions for customers Support the Technical Senior to ensure all relevant work instructions, guidance notes and procedures are maintained and being followed where necessary Case manage DMC cases, keep regular contact with the customers and manage the customer journey Assist in case managing HHSRS cases, keep regular contact with the customers and manage the customer journey. Work in partnership with the surveyor to meet resolution Support the Complaints and Housing Ombudsman team with the resolution of cases. Support the customer journey and seek resolution with contractors Case manage Disrepair cases, communicate with the legal representative and support settlementWhat you'll bring Essential skills Strong written and verbal communication Exceptional customer service with a degree of empathy and understanding Accurate and precise record keeping Very good team player I.T. and Microsoft word astute Resilient and an eye for detail.Desirable skills Knowledge and experience of working in Social Housing Experience of case managing cases Knowledge of housing and tenancy legislation.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check