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Customer Service Coordinator Job Description Are you a proactive and customer-focused individual seeking your next permanent opportunity in a dynamic environment? If so, we may have just the role for you.We're currently looking for a dedicated Customer Service Coordinator to join our team and play a key role in delivering exceptional service to our valued customers. Main Responsibilities As aCustomer Service Coordinator, you will work collaboratively across our Customer Service Team, acting as the primary point of contact for our customers and representing the face of Tarmac. Your role will be varied and impactful, including but not limited to: Taking full ownership of customer enquiries and orders via telephone and email, ensuring resolution from initial contact through to completion Delivering a consistently high level of customer care, ensuring every interaction is positive and professional Performing accurate data entry and sales processing, maintaining data integrity throughout your daily tasks Collaborating with team members to clarify information, resolve issues, and share insights Identifying opportunities for process improvement and contributing to the continuous enhancement of our services Maintaining accurate customer records within the CRM system Communicating regularly with internal departments such as Finance, Depot, and Purchasing to ensure seamless service delivery Supporting the wider team in delivering in-demand products and contributing to business profitability Building and nurturing relationships with key stakeholders in your account base, introducing new products and technologies Developing strong product knowledge and staying informed about market trends through training, research, and self-studyThe role of Customer Service Coordinator is a Monday - Friday role with a rostered Saturday AM in rotation- after successful training the role is open to an element of rostered hybrid working across the team The Ideal Candidate To succeed in the role of a Customer Service Coordinator, the following is what we are looking for in a future colleague: Confident in the use of IT systems Positive and approachable in your manner Able to pick up new systems quickly, with full training provided Demonstrate first class customer service A high attention to detail with a positive ‘can-do’ attitude Great communication skills with the ability to demonstrate tenacity and resilience when working under pressure Enjoy an extremely fast paced; team-based environmentThe role is based our Snodland office in Kent and is commutable from Maidstone, Chatham, Rochester, Gillingham, Hempstead, Sevenoaks, Orpington, Swanley, Dartford, Bromley, Tonbridge, Gravesend, Rainham, Swanley, Sittingbourne and the surrounding areas. Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesWe’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited

Summary: This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You'll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels. Main responsibilities: Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. Translating technical information into engaging content for internal and external audiences. Produce Non-Technical summaries required for consultations. Devising and delivering statutory public consultations. Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. Brief media spokespeople ahead of radio and TV interviews. Answer and respond to media calls during office hours, escalating where appropriate. Help identify, write press releases and manage news stories for South East Water. Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications.You'll need: Skills / Qualifications / Experience Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience. A background in an environmental science discipline would be advantageous. Full driving licence. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. Experience of communications planning, event management, stakeholder engagement and media relations. Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)

Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. Be great with people; provide exceptional customer service in person, through video calls, and over the phone. A

Join our client’s Customer Service team as a Customer Service Representative where you’ll support their customers in achieving the most appropriate and sustainable solution to their outstanding debt balance. Customer Service Representative. You will demonstrate strong communication skill

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. Main Purpose of Customer Service Advisor role:. The Bilingual Customer Service Advisor will report into the German Team Leader.

Metered Customer Service Advisor Fixed Term Contract 23 months. Development opportunities in line with the Metered Customer Service Advisor progression plan. Online GP service, cycle to work scheme, gym membership discounts and many more!.

French Speaking Customer Service Advisors. This is an excellent opportunity for someone with strong communication skills and a passion for delivering outstanding customer service. This role involves providing exceptional customer care to consumers in the French markets affected by a specialised nutr

The Customer Service Administrator is responsible for providing a friendly, timely, efficient and high quality first response triage service to all clients/stakeholders seeking support from our clients Legal Advisory Service department and/or legal teams. Customer Service Administrator.

Customer & Partner Communication Provide excellent service to customers, dealer partners, and repair networks. You'll provide high-level technical support, maintain strong relationships with repairers and dealer partners, and deliver exceptional customer service. Automotive) Customer Service Le

Customer Service Co-ordinator - Supply Chain environment.

Customer Service Representative (Mobile) – Nationwide. They require a Mobile Customer Service Representative to visit clients and scan vehicles of many different types.

Your role as a Customer Service Coordinator will involve:. Previous Customer Service Skills<. Delivering an exceptional customer service experience, ensuring high standards of care, professionalism, and attention to detail at all times.

Temporary Customer Support Advisor Responsibilities Respond to customer enquiries via telephone, email and live chat Provide a high standard of customer service and product knowledge Assist customers in placing their bookings Report any customer issues to the Customer Support Supervisor/Manag

The Customer Service Specialist may perform similar duties as the Customer Service Representative; however, it is distinguished by typically handling more complex customers or product lines, being able to handle both domestic and export orders, and being able to solve more difficult customer issues.

Customer Sales Assistant Central London (Full-Time Equivalent). Strong English speaking and writing skills for effective communication with customers and the client.

Security / Customer Services Team Member. We are looking for a reliable and professional Security / Customer Services Team Member to join our small and close-knit team based in Maidstone. This role combines security awareness with excellent customer service, ensuring our tenants, visitors, and membe

The role focuses on day-to-day customer service delivery, monitoring resident feedback, and working closely with on-site and central teams to help address issues and improve service standards. The ideal candidate will be organised, customer-focused and comfortable working with feedback and data to s

German-Speaking Customer Service Location: Maidstone Salary: £28,000 per year +Monthly Bonus Are you fluent in German and looking for an exciting customer service opportunity? In this role, you will: Provide exceptional customer service to German-speaking clients. Experience in customer

Dutch-speaking Customer Service Advisors.

As aCustomer Service Coordinator, you will work collaboratively across our Customer Service Team, acting as the primary point of contact for our customers and representing the face of Tarmac. We're currently looking for a dedicated Customer Service Coordinator to join our team and play a key role in

As a Customer Service Advisor, you will be expected to provide an excellent customer care experience in meetings with customers and colleagues. We currently have an exciting opportunity for a Customer Service Advisor to join us at our Chatham site. You must have a passion for delivering high levels

We're Hiring! Contact Centre - Customer Service Advisor - On-going Temp role Bristol - Old Market Full-time, 40 hours per week Monday-Friday, 08:30-17:00 1 in 4 Saturdays (8:00-16:30) - paid at time and a half OR take a day off in the week! Bring your customer service experience to a team where

PAYE Location - Tarmac Building Products Snodland Office, Holborough Rd, Snodland ME6 5PJ Duration – 3 months contract with potential to go permanent with the client Hours – Monday-Friday, 40 hours Your role as a Customer Service Coordinator will involve: Managing customer enquiries

The role of Catering Team Leader is to assist in the effective provision of the Facilities Management operational catering Team to provide excellent customer service, meeting all SLA’s, complying with Food Safety Legislation and the Schools (Health and Nutrition (Scotland) Act 2007) and assisting

The service is more responsive to service users’ needs and provide quicker, clearer, more consistent and more appropriate pathways to services, supports and interventions. As the Team Leader at Emergency Social Work Service, you will have oversight of shift delivery aligned to the wider delivery o

Our client is seeking experienced.This is a hands-on leadership role where you'll manage, mentor, and work alongside your team to deliver high-quality person-centered support that promotes independence and wellbeing.Leading and developing support teams to consistently deliver person-led care.Working

Recording, ordering of supplies and or services and the collection and issuing of money.

Are you passionate about helping young people build brighter futures? We’re looking for a compassionate and proactive Housing Support Worker to support young people aged 16–25, including care leavers, as they move towards independent living.This is not a care role—it’s hands‑on, practical

NVQ level 3 in health and social care or child care).New Emotional and Behavioural Difficulties residential home for children and young people.We are seeking a compassionate and dedicated Support Worker to join our team.The ideal candidate will play a vital role in providing assistance and support t

Residential Support Worker – Children & Young People (Derbyshire).We’re recruiting on behalf of a specialist provider of residential homes and education settings supporting children and young people with Autism Spectrum Condition (ASC) and associated learning needs.Provide high-quality, nurturin

Redline has been retained by a leading process instrumentation manufacturer who are looking for a Engineering Manager to join their R&D team based in Surrey.Due to significant growth, they are seeking an Electronics Team Leader to be responsible for engineering and R&D for highly regulated products.

Flexible Additional Holiday Purchase Scheme.Full induction programme to Care Certificate Standards.Dedicated learning & development programmes.We offer Apprenticeships to those with less experience looking to join the Care Sector.We provide FREE training to achieve qualification in Social Care.A

Free Travel & Accommodation | Outside IR35 | Overtime Pay.Are you seeking a change of scenery while continuing to make a meaningful impact on the lives of vulnerable children and families?.We are currently recruiting experienced support workers for a Secure Residential Children's Home based in the C

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Electrical Maintenance Team Leader.Location: New Mills High Peak.Salary: £49,241 + Pension + Benefits.Double Days - 6-2pm/2-10pm Mon-Thurs / 6-12pm/12-6pm Fridays.An excellent opportunity has arisen with a UK owned leading food manufacturer,.The Company are extremely well established with over 85

The service supports 40+ residents with a range of needs, including elderly care, dementia, mental health difficulties, and challenging behaviour. As the Night Team Leader, you will be responsible for overseeing the night service, ensuring the safety, wellbeing, and dignity of residents, while leadi

Client/Customer Service/Sales/Full product training. Previous experience in sales or customer service is not required, as full client and product-specific training is pr. This role involves working across sales, customer service and promotional campaigns.

Manage a team of construction trades and oversee Health and Safety Manage productivity and performance, deal with customer queries and concerns.

Workshop Team Leader (Bespoke Manufacturing).Company Bonus + Progression + Bespoke Training + Company Benefits.Are you from a Workshop leadership background within Manufacturing? On offer is a varied opportunity to join a bespoke Joinery company undergoing an exciting period of growth who offer a co

The business is scaling its engineering capability to deliver more projects, improve product maturity, and support customers adopting cleaner energy solutions.

Engineering Team Leader Salary: £50.OTE £58,000+) Shift: DAYS ONLY Location: Peterborough BRAND NEW exciting opportunity to work for a FMCG Market Leading Company during their busiest period! This is the chance for a Lead Maintenance Engineer to take the

Engineering Team Leader Lincolnshire £55,000 - £60,000 Let's be honest.Engineering in food manufacturing isn't glamorous.It's noisy, it's fast-paced, things break when you least want them to, and half the battle is fixing kit that really doesn't care about your week

Team Leader vacancies to be based in Enfield.Join Our Team: Team Leader (Enfield and surrounding waterways (Lee & Stort)).We're excited to welcome a new Team Leader at our London & South East location, to supervise teams of Volunteers.This role follows a 37 hours, over a 7 day working pattern.The po

Accurately selecting items from stock based on customer orders and preparing them for shipment, including packing, wrapping, and labelling.

Quality Assurance Team Leader Location: Birmingham (Onsite – Walkers Chocolates HQ) Salary: Up to £41,000 per annum (DOE) Contract: Full-Time | Permanent Hours: Mon - Thurs (7am to 7pm, 4 x 12 hour shifts) Lead Quality Excellence in a Growing FMCG Manufacturing Environment! Why Join Walk

Key Responsibilities Lead, motivate and develop a team within a regulated mortgage environment Provide coaching and technical guidance on mortgage cases Support decision-making to ensure fair and sustainable customer outcomes Monitor quality, performance and compliance standards Drive continuous im

Locum Team Leader (Civil Litigation) – 6-12 months+ – Full Time – Predominantly Remote Working – Up to £65 per hour – Midlands.Locum Team Leader (Civil Litigation).Midlands based Local Authority.Full Time ideally but may consider 4 days per week.Predominantly Remote working, with Court or

Work closely with the Service Manager to ensure customers receive a professional, timely and coordinated service with clear, up-to-date advice on available options. Lead on advocacy for customers with criminal justice services, housing, childrens and adult services, and other partner agencies. As an