Building Manager
4 days ago
Gillingham
Building Manager | BTR We’re looking for a proactive, customer-focused Building Manager to join a thriving BTR community and play a key role in delivering an exceptional resident experience. This is a brilliant opportunity for someone who enjoys variety, takes pride in high standards, and thrives in a fast-paced environment where no two days are the same. This is a 6 month fixed term contract. The Role As Building Manager, you’ll be the dedicated point of contact for residents within your portfolio, helping to create a safe, well-run, welcoming community. You’ll oversee day-to-day operations across customer service, lettings, property management, compliance, contractor coordination, and onsite team support, ensuring the building runs smoothly and residents receive an excellent service. What You’ll Be Doing • Building strong relationships with residents, applicants, contractors, and internal teams., • Managing viewings, lettings, renewals, move-ins, and move-outs., • Coordinating repairs, defects, inspections, and contractor performance., • Supporting onsite staff, including rotas, handovers, training, and performance reviews., • Helping maintain compliance across key health and safety requirements., • Monitoring budgets, invoices, voids, and deposit deductions., • Keeping systems and records accurate, organised, and up to date., • Experience in a customer-focused environment, ideally within PRS, property, hospitality, or a similar service-led setting., • Strong communication skills and a calm, solutions-focused approach., • Confidence using systems and digital tools, including Microsoft Excel and other property platforms., • Excellent attention to detail and the ability to manage multiple priorities., • A genuine commitment to customer care, teamwork, and doing things well.