Customer Service jobs in Manchester - Page 3Create job alerts

Customer Support Executive . This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about delivering outstanding service to key account customers. Log all customer interactions in the CRM and maintain a business plan to drive performance.

The individual within this role is responsible for managing customer accounts, ensuring excellent communication and service levels, resolving issues efficiently, and maintaining strong customer relationships. Customer Service / Account Manager. Act as the main point of contact for assigned customer

The role of a Customer Service Executive involves delivering exceptional service and support to customers within the business services industry. Assist in the development of customer service policies and procedures. If you are passionate about delivering outstanding customer service and are looking

Rota System between 8am - 8pm (7.Join the Customer Services Organisation at Manchester City Council as a Customer Service Officer.This role is pivotal in providing first contact support and advice to Manchester residents, ensuring high-quality service delivery and customer satisfaction.Serve as the

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.

As the Customer Service Manager you'll wear many hats to look after your clients and manage a small team to achieve excellent service levels within the building, driving client retention and renewals. We are recruiting a Customer Service Manager for a longstanding successful provider of luxury offic

Are you an experienced Corporate Account Manager, currently working for a Business Travel Company but looking for a new challenge? Are you looking to bring your extensive experience to a leading independent Travel Management Company to help with their expansion? This is a fantastic opportunity for y

Using your kind and empathetic approach you will provide the best possible customer service to retain customers and help to build the business through great customer service.You will handle customer queries effectively whilst maintaining high levels in customer satisfaction and retention of custome

The Customer Service Advisor will provide exceptional support to customers within the leisure, travel, and tourism industry, ensuring their needs are met efficiently and professionally.This temporary role requires strong problem-solving skills and a customer-focused approach.The company is a medium-

An excellent opportunity has become available for a Customer Service Advisor to join a growing team in Wythenshawe.This role is suited to someone who is committed to delivering high quality customer service and enjoys working in a supportive and inclusive environment.You will play an important role

Reporting directly to the Store Manager, the Customer Service Manager will play a key leadership role in driving exceptional customer experiences and operational excellence across the store. Lead, motivate, and empower team members to consistently deliver outstanding customer service and place the c

Customer Experience Team Manager.We’re looking for an experienced.Customer Experience Team Manager.This is a hands-on leadership role where accountability, coaching, and service quality are key.You will be responsible for driving performance, ensuring regulatory compliance, and delivering consiste

Account Manager | PAYE Umbrella | £45K OTE.Salary: £30,000 basic + £45,000 OTE (uncapped).Industry: PAYE Umbrella, Contractor Payroll, B2B Sales.Accomplish Today are looking to hire an Account Manager to manage and grow recruitment agency partnerships within a market-leading PAYE umbrella and con

Work closely with the Customer Service Manager to ensure alignment on priorities. Manager – Customer Service (12-Month Maternity Cover). This role is responsible for leading and supporting the people within the Customer Service team during a 12-month maternity cover period.

This is a great opportunity for a confident and driven First Response Executive / Legal Services Administrator / Customer Service Administrator to play a pivotal role in supporting clients at the start of their recovery journey. Proven experience in customer service, sales or partnerships, ideally w

As a Customer Service Assistant, you will:. This role is ideal for those from retail, hospitality, or customer-facing backgrounds, as well as anyone looking to gain new skills in a people-focused role. Communicate with customers and provide a positive experience.

Position: Road Freight Operations Account Manager Location: Wythenshawe Hours: Mon - Fri, 9:00 - 17:30 (Flexible start and finish times) Hybrid working: 2 days from home, 3 office-based Salary: Up to £34,000 (Negotiable) + bonuses Are you looking to join a logistics business where you're more than just a number? Where your input matters, your voice is heard, and you're part of a company owned by its people? We're hiring a Road Freight Operations Account Manager to join our thriving, people-first logistics team based in Wythenshawe. With an employee-owned structure at the heart of our success, we invest in our team, celebrate achievements, and build careers - not just job titles. If you're passionate about road freight, thrive in a fast-paced environment, and want to work for a company that genuinely values its people, this could be the role for you. Key Responsibilities • Manage end-to-end road freight operations for a portfolio of clients, • Act as the primary contact for customer accounts, ensuring service excellence, • Build and maintain strong client relationships through proactive communication, • Negotiate rates with hauliers and suppliers to deliver cost-effective solutions, • Provide quotations and track market trends to remain competitive, • Coordinate collections and del...

No call centre agent experience required.

We are looking for individuals and groups of Solicitors, who have expertise in Private Client Law with 4 years PQE + to join our consultancy. Choose your own clients, fees, hours and volume of work.

Job description: £30,000 – £35,000 Per Annum + Commission We’re seeking a motivated and commercially focused Internal Sales Support Account Manager to join our team at our head office in Eccles. In this role, you’ll take ownership of a diverse portfolio of accounts, dri

Ocean Import Operations Account Manager.Mon - Fri 9:00 - 17:30 (Flexible).Hybrid - 2 days working from home, 3 days office-based.Are you ready to join a logistics business where you're more than just a number? Where your input matters, your voice is heard, and you're part of a company owned by its p

The Accounting Manager is responsible for delivering accurate and timely financial reporting in line with internal policies and statutory requirements. The position also leads and develops the Accounts team, ensuring a high-quality finance service that supports organisational objectives through stro

Join the Samworth Brothers Team and become part of our dynamic family!.At Samworth Brothers, we genuinely care about our colleagues and strive to create an engaging environment that values your unique contributions.We are committed to your success and offer a range of exceptional benefits that we be

Ideally you will have experience as a Business Development Manager, Sales Manager, Account Manager or Field Sales Executive Joining at a pivotal time, you'll be visiting already existing clients to demonstrate new products and to maintain relationships with the business. Managing a portfolio of nati

The eCommerce Customer Service Supervisor is responsible for supervising day to day customer service and administrative activity related to Scopes eCommerce hub, ensuring agreed processes are followed and issues are escalated appropriately. Supervise day-to-day activity of the customer service opera

On paper, this is an Account Manager role.

As an Account Manager, you will be responsible for supporting the delivery of Managed Service accounts across multiple UK sites, with a key focus on onsite inductions, assessments, and managing the National Resource Team (NRT).

Should you choose to accept, your responsibilities will encompass:.Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business.Production of contracts for services including liaison with legal functions where required.Identify a

A growing independent media agency working with much-loved brands across Travel, Retail and Leisure are looking for an Account Manager to join their team following continued new business wins and exciting growth!. They are looking for an Account Manager full of ideas who can hit the ground running a

Build and maintain a close working relationship with Service Centre Operations Managers / Team Leaders. Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini. In this role, you will be responsible m

Delivers all daily operational responsibilities creating an exceptional 24/7 Resident experience.Day to day duties for the Community include marketing, building maintenance and tenancy administration and delivering an exceptional resident experience.Actively builds strong relationships with contract

Procurement Support Manager - Construction (Civils). You'll support complex, high-value pre-contract procurement activities across construction, civils, and infrastructure programmes. Support delivery of construction & civils category strategies.

You’ll work closely with them to access housing, education, health services, and financial support, helping them feel safe, stable, and empowered. Coordinate services and monitor progress.

The role includes handling new reservations as well as online enquiries, ensuring customers receive accurate advice, efficient booking management and an excellent end-to-end travel experience while meeting individual and team sales targets.

As a Commissioning Support Manager you will be tasked with supporting the development, setup, and launch of these service models along side supporting the existing Registered Managers and other members of the senior team. Commissioning Support Manager - Care Homes Overview Florin Healthcare are ex

Company description About the Company NOV is a global leader in the design, manufacture, and sale of equipment and components used in oil and gas drilling and production, industrial and renewable energy sectors. Our Manchester site fosters innovation, collaboration, and excellence in service delivery, making it a hub for high-impact careers. Job description We are seeking a motivated and technically skilled Regional Sales Engineer / Account Manager to expand our customer base and manage key accounts across the South East of the UK. Youll combine your technical expertise and commercial acumen to deliver innovative, high-quality solutions that drive value for our customers and NOV. You'll combine your technical expertise and commercial acumen to deliver innovative, high-quality solutions that drive value for our customers and NOV, while driving comprehensive sales development activities that encompass lead generation, relationship cultivation, and strategic market expansion. The successful candidate will help re-establish regular supply and installation activity with Southern Water and strengthen NOVs position as the dominant supplier of Progressing Cavity Pumps and related equipment and services within the regional customer base. Please note: To best serve our customers and maintain strong regional coverage,...

A growing insurance operations team is looking for a Complaints Specialist to take ownership of a key function within a modern, customer-focused claims environment. This role suits: • An experienced complaints or quality assurance specialist seeking full ownership and autonomy, • A senior claims professional looking to specialise and help build a function from the ground up What you’ll be doing: • Managing complaint investigations end-to-end, • Reviewing outcomes, customer journeys, and regulatory considerations, • Building and improving processes, templates, and workflows as the function develops, • Supporting operational teams with complaint handling best practice, • Identifying trends, root causes, and performance insights, • Working with internal stakeholders and external partners, • Maintaining accurate audit, compliance, and reporting standards What we’re looking for: • 2+ years’ experience in insurance complaints, QA, customer resolutions, or regulatory/compliance roles, • Strong written communication and decision-making ability, • Comfortable working independently in a fast-paced environment, • Data-aware with an ability to interpret trends and performance metrics, • Organised, proactive, and customer-focused mindset, • Leadership, coaching, or mentoring exposure is a plus, • Experience in scaling or evolving operational environments is beneficial What’s on offer: • Competitive salary, • Performance-related bonus, • Benefits package including healthcare and pension, • 28 days annual leave, • Strong progression opportunities, • Exposure to a modern, technology-enabled claims environment UK or Ireland work authorisation required. For a confidential discussion, feel free to message directly.

Gifting & Homewear | Buyer / Account Manager | Greater Manchester | £45,000 - £50,000.We're looking for a commercially driven Buyer / Account Manager to take ownership of a homeware and gifting category within a fast-paced, growing business.This is a hybrid role in terms of skillset; combining buy

Hays are recruiting for a Client Relationship Manager in Manchester City Centre. Maintain regular communication and follow-up to ensure a high-quality client experience from first contact. The CRM will be responsible for engaging warm leads, nurturing prospective clients, and converting inbound enqu

Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Retention Advisor, Loyalty Advisor, Contact Centre Sales Advisor, Customer Retention Advisor, Telesales Executive, Telecommunications Executive, Customer Retention Specialist, Customer Service Agent, Contact Centre Adviser, Customer Relationship Executive, Customer Relationship Advisor SALARY: £25,000 per annum + Uncapped Commission (£5,000 OTE) + Benefits LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Monday to Friday 8am–6pm, plus every other Saturday 10am–5pm) Multiple Jobs Available JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Retention Agent to join a fast-growing telecommunications organisation. As a Customer Service Advisor / Retention Agent you will manage inbound customer enquiries, using strong communication...

About the job Job summary Discover a career in your hands at HMRC. Whether you are seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it is really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. At HMRC we have a vital purpose. We help people pay the correct amount of tax and provide financial support to families and individuals. We make sure money is available to fund the UK's public services such as hospitals and schools, answering around 50 million calls and handling 15 million items of customer correspondence every year. Our services support customers on behalf of the entire department, dealing with a broad range of different and complex customer enquiries. This is a great chance to start your career with HMRC, and we offer real opportunities to progress and develop your career with us or the wider Civil Service if you choose. We are striving to be the best customer service organisation in the UK, and we need enthusiastic people to help us achieve this. See what it is like to work at HMRC : find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert. Job description As a Customer Service Advisor at HMRC, you will be the first point of contact for our customers, providing essential advice and assistance, predominantly over the phone, or email and web chat. Your can-do attitude and passion for helping people will be key, as we fully train you to navigate various conversations and provide clear, quick information. We will invest in you by providing structured training, development opportunities, and a clear path for advancement. You will be responsible for: • Speaking to customers on the phone, helping them with their questions or issues., • Helping customers to pay the correct amount of tax at the right time., • Taking payments by phone and via our online services., • Creating customer records and keeping them up to date., • With great verbal and written communication skills in English., • Dedicated to providing brilliant customer service., • With a can-do attitude and passion for supporting people., • With a resilience to work in a demanding and rewarding environment., • With the ability to provide information quickly and clearly., • Comfortable in handling various types of conversations., • Managing a Quality Service, • Delivering at Pace, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • Eligibility form, • Application form, • Civil Service Customer Service Test, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Experience in customer service, administration, customer support, service support, office coordination, or order processing. Or maybe you are already in a customer service administration role and ready for a business with more scale, more structure, and more opportunity to make an impact. Employee A

Proven experience leading managers or team leaders, ideally within a customer, operations, or shared-service environment. We are now looking for a Customer Specialist Team Manager to lead and evolve our centralised Customer Specialist Team (CST) — a critical operational function that underpins cus

Experience required for this Call Centre Team Leader. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secu

We are seeking an experienced Account Manager based in Leeds to join our team!. As an account manager you will be accountable for the performance of allocated client account/s in line with business expectations.

Customer Service team, driving operational excellence, and ensuring every customer receives the service and support they deserve. At Gleeson Homes, we're committed to delivering high-quality homes and an exceptional customer journey.

As a Lidl Customer Assistant, no two shifts are the same.

An exciting Account Management opening for someone with a passion for print to embark on a fast‑paced and diverse role where no two days are the same. Our client’s ideal Account Manager will have an aptitude for sparking creativity within a team to produce innovative ideas and successfully achie