Business Analyst & Process Owner
4 days ago
Barrow in Furness
Sole UK Nationals Only Business Analyst & Process Owner Barrow - Hybrid working £50,000 - £60,000 Our Role As the process owner for the onboarding, access requests and user enablement within a major A&D client, you will be responsible for taking an established process to the next level through data analytics, process improvement, and implementation of auto-reporting tools. You will serve as a process owner, managing stakeholder relationships and driving continuous improvement initiatives. In this position you will play a key role in: • Proactively managing the process alongside the Service Now team., • Managing escalations regarding onboarding, access requests and user enablement., • Analysing process data to identify trends, inefficiencies, and opportunities for improvement., • Building and maintaining relationships with a wide range of stakeholders, addressing their needs promptly and effectively., • Strong communication skills through both written and verbal channels, delivering high-quality documentation and reports., • Proven experience as a Business Analyst, Process Owner, Communications Consultant or within a process improvement role., • Strong analytical skills with the ability to translate data into actionable insights., • Excellent stakeholder management capabilities across various organizational levels., • Outstanding communication skills, both written and verbal., • Self-motivated with the ability to work independently and take ownership of responsibilities., • Experience in process optimisation and implementing efficiency improvements., • SC clearance or eligibility to obtain SC clearance (must be a sole UK national)., • Willingness to travel to Barrow-in-Furness as required by client needs., • Hybrid working, • Open access to digital learning platforms, • Declare they have a disability, and, • Meet the minimum essential criteria for the role., • All roles will require a level of security clearance; This role requires SC clearance