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Automotive/ Warehouse Operative We are recruiting for Automotive Operative roles in the Unipart Logistics at Dordon, Tamworth (B78 1BF). Our client is seeking an Automotive Parts Operative for their busy, rapidly expanding site. You will be working as part of a busy and committed team, servicing more than 900 retailers and trade partners across the UK and Ireland for Volkswagen, Audi, SEAT, CUPRA, SKODA, Volkswagen Commercial Vehicles, and the Volkswagen Group's Trade Parts Services business. FULL-TIME ONLY! As an Automotive Operative you will need to have: • Good communication skills and the ability to speak, read and write basic English, • Able to follow instructions, • Numerical and focused on accuracy, • Basic computer literacy and experience of data inputting desirable, • Ability to give attention to detail, • Salary:, • Days - £12.78, • Overtime during the week - £16.61, • Working Hours : Flexibility required, • Day shifts: 05:00-13:30, 06:00-14:30, • Afternoon shifts: 13:30-22:00, 14:30-23:00, • Rotations: 05:00-13:30 / 13:30-22:00, or 06:00-14:30 / 14:30-23:00, • Location: Bi...

Customer Service Operations Support Our Tamworth based client is looking for a Customer Service Operations Support to join their team. You'll be responsible for providing comprehensive administrative support for the daily operations of the Customer Service team and wider departments. Ensuring the smooth coordination of internal processes, reporting, outbound logistics, and cross-functional communication. As a Customer Operations Support, you will need to have/be: Personable and professional, with a strong focus on efficiency and accuracy. You should demonstrate initiative, adaptability, and the ability to prioritise effectively. A keen eye for detail, strong organizational skills, and the ability to manage multiple tasks simultaneously. Able to collaborate effectively in a team while also managing your own workload and time efficiently. A proactive approach to resolving challenges and exceeding customer expectations. Able to work under pressure and adapt easily to change. Knowledge of Word, Outlook and Excel is required. Previous experience of customer service/administration would be preferred.Details: Salary: £26, 000 - £28, 000 Working Hours: Full Time, Monday - Friday Location: Tamworth (on site) Duration: PermanentRole of Customer Service Operations Support: Provide comprehensive administrative support, working cross-functionally with internal departments to ensure efficient day-to-day operations Manage daily delivery reports, liaising with carriers, Customer Service, and warehouse teams to resolve delivery issues in a timely manner Coordinate with external carriers to track deliveries, obtain Proof of Delivery (POD), and manage claims relating to failed deliveries Review and reconcile carrier invoices against claims, ensuring accuracy and cost control Analyse carrier performance data, identifying trends and root causes of delivery issues, and produce reports for the senior team Work closely with the warehouse to amend and update customer orders, ensuring accurate and timely dispatch Investigate delivery incidents, collate findings, and present insights and recommendations to stakeholders Monitor stock levels for marketing materials, manage back orders, and raise works orders where required Coordinate and schedule deliveries for key customers, ensuring high service standards are maintained Liaise with returns, quality, and customer service teams to arrange collections and improve carrier performance through data-led insights Manage quality enquiries and returns, identifying recurring issues and supporting continuous improvement initiatives Attend and contribute to monthly Quality meetings, sharing findings and key updates with relevant teams Prepare and process customs clearance documentation for Irish deliveries and returns, ensuring compliance with regulations Manage sample requests, marketing orders, replacement orders, and internal orders across group companies Maintain accurate documentation by scanning and uploading records to the internal archive system Provide ongoing support for house accounts and assist with ad hoc administrative tasks as requiredBenefits of working as a Customer Service Operations Support: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking

Are you a hands-on leader with a passion for quality, efficiency, and continuous improvement? Then look no further! My client, a proud producer of top-quality dairy products, and play a key role in driving operational success arelooking for a ProductionShift Leader someone who thrives in a fast-paced environment, inspires their team, and keeps production running at its very best. What Youll Do As their ProductionShift Leader, youll take ownership of all daily operations on your shift ensuring their processes, people, and performance all deliver to the highest standards. Youll be the process equipment champion on shift, the go-to expert for all things technical, and a driving force behind their production goals. Your day-to-day will include: Leading, motivating, and developing your production team to achieve daily targets and KPIs. Ensuring quality, food safety, hygiene, and health & safety standards are met across the Dairy and Warehouse. Managing shift planning, staffing, and performance ensuring efficient, productive output every day. Taking the lead on equipment knowledge, training, and maintenance to keep everything running smoothly. Coaching and developing staff to build a skilled, flexible, and high-performing team. Supporting continuous improvement, identifying training needs, and helping shape smarter SOPs. Playing a key role in NPD trials, process improvements, and new equipment installations. Maintaining accurate records, reports, and communication for performance, attendance, and production. What You Bring Youre more than a supervisor youre a leader whos confident on the factory floor and knows how to bring out the best in people and processes. Youll need: Experience leading a production or manufacturing team (ideally from a food background) Strong organisational skills from planning shifts to managing performance and attendance. A solid understanding of GMP, CCP, HACCP, and allergen management. Practical, hands-on knowledge of dairy or liquid process equipment. Strong analytical and IT skills, especially with Microsoft Office and production data. A proactive, can-do attitude and calm approach under pressure. Why Join Us? Be part of a respected, growing company that values innovation and quality. Lead a team where your ideas for improvement are heard and implemented. Enjoy a role that combines leadership, technical skill, and operational strategy. Competitive pay and benefits, with opportunities for training and career growth. Shift Details Days, with occasional pm shifts to cover holidays. TPBN1_UKTJ

Are you a hands-on leader with a passion for quality, efficiency, and continuous improvement? Then look no further! My client, a proud producer of top-quality dairy products, and play a key role in driving operational success are looking for a Production Shift Leader — someone who thrives in a fast-paced environment, inspires their team, and keeps production running at its very best. What You’ll Do As their Production Shift Leader, you’ll take ownership of all daily operations on your shift — ensuring their processes, people, and performance all deliver to the highest standards. You’ll be the process equipment champion on shift, the go-to expert for all things technical, and a driving force behind their production goals. Your day-to-day will include: * Leading, motivating, and developing your production team to achieve daily targets and KPIs. * Ensuring quality, food safety, hygiene, and health & safety standards are met across the Dairy and Warehouse. * Managing shift planning, staffing, and performance — ensuring efficient, productive output every day. * Taking the lead on equipment knowledge, training, and maintenance to keep everything running smoothly. * Coaching and developing staff to build a skilled, flexible, and high-performing team. * Supporting continuous improvement, identifying training needs, and helping shape smarter SOPs. * Playing a key role in NPD trials, process improvements, and new equipment installations. * Maintaining accurate records, reports, and communication for performance, attendance, and production. What You Bring You’re more than a supervisor — you’re a leader who’s confident on the factory floor and knows how to bring out the best in people and processes. You’ll need: * Experience leading a production or manufacturing team (ideally from a food background) * Strong organisational skills — from planning shifts to managing performance and attendance. * A solid understanding of GMP, CCP, HACCP, and allergen management. * Practical, hands-on knowledge of dairy or liquid process equipment. * Strong analytical and IT skills, especially with Microsoft Office and production data. * A proactive, can-do attitude and calm approach under pressure. Why Join Us? * Be part of a respected, growing company that values innovation and quality. * Lead a team where your ideas for improvement are heard and implemented. * Enjoy a role that combines leadership, technical skill, and operational strategy. * Competitive pay and benefits, with opportunities for training and career growth. Shift Details Days, with occasional pm shifts to cover holidays

Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Customer Service Operations Support to join their well-established team. In this role, you will coordinate with multiple departments, manage deliveries, track performance, and ensure our customers receive a seamless service experience. Your attention to detail and ability to solve problems will be key to keeping our operations running smoothly. Salary is between £26,000 to £28,000 depending on experience. Hours of work are 8:30am to 4:30pm Monday to Friday. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. Your duties will include: Coordinate administrative processes and support departments across the business. Manage daily delivery reports, liaising with carriers, Customer Service, and warehouse teams to resolve issues. Track deliveries, obtain Proof of Deliveries (PODs), and manage claims, verifying carrier invoices for accuracy. Analyse carrier performance, identify trends, and prepare reports with actionable insights for senior management. Work closely with the warehouse to amend orders, run reports, and ensure accurate dispatch. Investigate delivery incidents, collate information, and provide data-driven reports to support operational improvements. Monitor stock levels, back orders, and works orders, providing updates to relevant teams. Schedule and coordinate deliveries with key customers. Manage returns and quality-related collections, monitoring carrier performance and providing detailed reports. Capture and analyse quality enquiries and returns, ensuring thorough investigations and reporting repeated issues. Prepare customs clearance documentation for Irish deliveries and returns. Handle sample requests, marketing orders, replacement orders, and internal orders across affiliated companies. Maintain accurate records by scanning and verifying documents for archival purposes. Support house accounts and assist in troubleshooting operational challenges. Cover switchboard overflow and provide support for Customer Service Advisors and Returns Coordinators. Undertake additional administrative tasks as needed to support the wider team. As the Customer Service Operations Support, you will: Have previous experience working within a customer service or administration position. Be professional, personable, and detail-oriented with a commitment to excellence. Have strong organisational skills with the ability to manage multiple tasks efficiently. Be a proactive problem solver, adaptable, and able to work under pressure. Be an excellent team player who can also work independently. Be skilled in Microsoft Word, Outlook, and Excel; experience with Sage or similar ERP systems is a plus