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Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. To be successful as a Marketing Category and Sourcing Manager you should have experience with: • Stakeholder Management., • Strong Organisation Skills and Time Management., • Commercial Knowledge., • Contract Negotiations., • Resilience., • Self-starter. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities • Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities., • Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk., • Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc…., • Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation., • Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.)., • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions., • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes., • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues., • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda., • Take ownership for managing risk and strengthening controls in relation to the work done., • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy., • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively., • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.

Join us as a Technology Sourcing Manager at Barclays, where you will optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements. Working in close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. To be successful as a Technology Sourcing Manager, you should have experience with: • Commercial Acumen., • Supplier Negotiations., • Financial Analysis. This role can be based out of Knutsford, Manchester, or Glasgow. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities • Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities., • Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk., • Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc…., • Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation., • Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.)., • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions., • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes., • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues., • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda., • Take ownership for managing risk and strengthening controls in relation to the work done., • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy., • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively., • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.

Join us as a Sourcing Manager - Capital Projects at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. To be successful as a Sourcing Manager - Capital Projects you should have experience with: • Stakeholder Management., • Strong Negotiation Skills., • Resilience. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities • Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities., • Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk., • Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc…., • Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation., • Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.)., • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions., • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes., • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues., • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda., • Take ownership for managing risk and strengthening controls in relation to the work done., • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy., • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively., • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.

As part of our commitment to delivering agile, high-impact creative solutions, we are establishing a new on-site Fast Response Content Centre embedded directly within our client's organisation. This dedicated hub will serve as a central engine for content creation, enabling closer collaboration, deeper brand integration, and faster turnaround on digital assets. By positioning the team at the heart of the client’s business, we ensure greater alignment with strategic priorities and the ability to produce, adapt, and deploy content at scale across multiple European markets, all while maintaining exceptional quality and consistency. This role will be based in Chertsey, with a requirement to work from the offices for 4 days per week. As with all Cheil roles, this is a 12-month fixed term contract in the first instance. Please send us your CV and portfolio to apply. This is a midweight level position. A start date of mid-November is preferred. The Opportunity The Digital Designer is a key member of the Fast Response Content Centre, responsible for producing high volumes of digital content with speed, precision, and consistency. Working across origination, bespoke asset creation, and minor edits, the Designer will bring briefs to life through static and motion assets, ensuring all outputs align with brand guidelines and creative direction set by the Art Director. This role is hands-on in execution, leveraging design tools, templates, and AI platforms to deliver impactful content across channels and formats. Key Responsibilities Content Creation • Execute briefs into high-quality static and motion assets across digital, social, and eCommerce channels., • Deliver outputs across origination (shoots), bespoke copy-visual combinations, and rapid minor adaptations (pricing, dates, legal lines)., • Adapt and resize master assets into multiple formats and sizes for rollout., • Work from English masters (or country of origin as supplied), preparing assets for localisation. Collaboration & Direction • Work under the guidance of the Art Director to maintain creative consistency and quality., • Collaborate closely with copywriters, editors, and the wider content team to deliver seamless outputs., • Contribute to ideation sessions with practical design solutions when needed. Workflow & Tools • Manage assigned tasks and deadlines in Jira., • Collaborate and iterate design files in Figma., • Leverage AI tools (Adobe Firefly, Mid journey) to enhance static and motion content creation and efficiency. Skills & Experience • Experience as a Designer in a fast-paced content production, in-house, or agency environment., • Strong portfolio demonstrating proficiency in digital, social, and eCommerce design, including motion editing. Proficiency with: • Figma (collaboration and design), • Adobe Creative Suite (After Effects, Photoshop, Illustrator, , Premiere Pro), • AI design tools (Adobe Firefly, Mid Journey), • Jira (workflow management), • Celtra (Automation platform), • Ability to deliver high-quality creative within tight deadlines and at scale., • Solid understanding of brand guidelines, templated creative systems, and asset rollouts. About you • 4+ years of experience, • Detail-oriented with strong design craft., • Proactive, resourceful, and adaptable under pressure., • Collaborative team player, responsive to feedback and direction., • Passionate about creativity, efficiency, and experimenting with new design tools, including motion editing and AI innovations. The Agency… Welcome to Cheil, based in London and Chertsey – A group of thinkers and doers who make things that move’ We build campaigns. Shops. Robots. One-of-a-kind-experiences. Anything that transports people, brands and products rooted in digital innovation. It’s an approach that’s seen us partnering with the likes of Absolut, Coca-Cola, Samsung and Jaguar Land Rover, creating enduring ideas for any marker – and within any medium. As a full service agency we’ve got plenty of experience in shopper marketing, experiential, traditional advertising, social, retail design and sponsorship – awards to show for it, too. In the past few years we’ve earned our share of Cannes Lions, Clios, POPAIs and Kinsale Sharks. As part of Cheil Worldwide, Cheil UK plays its part in one of the world’s biggest agency networks – comprising 53 offices and eight affiliates in 42 countries globally. As part of Cheil Worldwide, Cheil UK plays its part in one of the world’s biggest agency networks – comprising 53 offices and eight affiliates in 42 countries globally. The perks you can take advantage of in return… • A competitive salary, • 25 days holiday, • 1 extra day off for moving house, • 3 extra days off for wedding or Civil Partnership, • Discounted Samsung products, • Discretionary company bonus scheme, subject to bonus scheme rules, • Money off gym membership, • Stakeholder pension, • Group Income Protection, • Private medical insurance, • Dental insurance, • Life Assurance, • Employee Assistance Programme, • Cycle to work scheme

As part of our commitment to delivering agile, high-impact creative solutions, we are establishing a new on-site Fast Response Content Centre embedded directly within our client's organisation. This dedicated hub will serve as a central engine for content creation, enabling closer collaboration, deeper brand integration, and faster turnaround on digital assets. By positioning the team at the heart of the client’s business, we ensure greater alignment with strategic priorities and the ability to produce, adapt, and deploy content at scale across multiple European markets, all while maintaining exceptional quality and consistency. This role will be based in Chertsey, with a requirement to work from the offices for 4 days per week. As with all Cheil roles, this is a 12-month fixed term contract in the first instance. Please send us your CV and portfolio to apply. This is a midweight level position. A start date of mid-November is preferred. The Opportunity The Copywriter will play a key role in the Fast Response Content Centre, delivering high volumes of precise, engaging, and on-brand copy across digital, social, and eCommerce channels. Working across origination, bespoke copy-visual combinations, and rapid adaptations, the Copywriter will craft compelling messaging that aligns with creative direction, brand tone, and business priorities. This hands-on role requires balancing speed with quality, collaborating closely with designers, editors, and Art Directors, and leveraging new tools and AI platforms to drive efficiency and impact in content production. Key Responsibilities Copy Creation & Adaptation • Write clear, engaging, and brand-consistent copy for digital, social, eCommerce, and campaign assets., • Deliver outputs across origination shoots, bespoke copy-visual combinations, and rapid adaptations (pricing, dates, legal lines)., • Adapt and repurpose master copy for multiple formats, languages, and markets., • Ensure English masters (or country-of-origin copy) are accurate and ready for localization. Collaboration & Direction • Work under the guidance of the Art Director to maintain creative consistency and brand voice., • Collaborate closely with designers, editors, and the wider content team to ensure seamless copy-visual integration., • Contribute practical ideas during ideation sessions and help translate briefs into effective messaging solutions. Workflow & Tools • Manage assigned tasks and deadlines in Jira., • Collaborate on copy iterations and feedback in Figma. Skills & Experience • Proven experience as a Copywriter in fast-paced content production, in-house, or agency environments., • Strong portfolio demonstrating digital, social, and eCommerce copywriting excellence., • Experience in supporting static and motion content creation, ensuring copy complements visual storytelling., • Strong understanding of templated creative systems, asset rollouts, and localization processes., • Ability to produce high-quality copy at scale under tight deadlines. Proficiency with: • Jira (workflow/project management), • Figma (collaboration and copy integration), • Celtra (Automation platform), • AI copy tools (Adobe Firefly, Mid Journey) About you • Strong storyteller with a keen eye for brand tone and messaging consistency., • Agile and adaptable, thriving in a fast-response, high-volume content environment., • Proactive, collaborative, and comfortable working embedded on-site with stakeholders., • Passionate about leveraging new creative and AI tools to enhance efficiency and quality. The Agency… Welcome to Cheil, based in London and Chertsey – we’re a 140-strong group of thinkers and tinkerers who make things that move. We build campaigns. Shops. Robots. One-of-a-kind-experiences. Anything that will help transport people, brands and products. Any always rooted in digital innovation. It’s an approach that’s seen us partnering with the likes of Absolut, Coca-Cola, Samsung and Jaguar Land Rover, creating enduring ideas for any marker – and within any medium. As a full service agency we’ve got plenty of experience in shopper marketing, experiential, traditional advertising, social, retail design and sponsorship – awards to show for it, too. In the past few years we’ve earned our share of Cannes Lions, Clios, POPAIs and Kinsale Sharks. As part of Cheil Worldwide, Cheil UK plays its part in one of the world’s biggest agency networks – comprising 53 offices and eight affiliates in 42 countries globally. The perks you can take advantage of in return… • A competitive salary, • 25 days holiday, • 1 extra day off for moving house, • 3 extra days off for wedding or Civil Partnership, • Discounted Samsung products, • Discretionary company bonus scheme, subject to bonus scheme rules, • Money off gym membership, • Stakeholder pension, • Group Income Protection, • Private medical insurance, • Dental insurance, • Life Assurance, • Employee Assistance Programme, • Cycle to work scheme

Key Responsibilities Develop and execute lead generation strategies to deliver qualified B2B leads Create technical marketing content including case studies, articles, and LinkedIn posts Manage the company’s LinkedIn presence and digital marketing activities Support the global sales networ

Marketing and Events Manager (IT Sector) Leatherhead, Surrey (Hybrid min. 3 days a week in office) Our client is an IT consulting and managed services business specialising in private cloud and digital workspace. Their professional services capabilities are recognised as being best-in-class by some of the worlds leading technology vendors and have earned global acclaim. If you are an accomplished and ambitious marketing professional looking to take the next step in your career, they are seeking a Marketing and Events Manager to join their growing business. With a strong focus on both marketing and events management, youll enjoy plenty of scope to acquire new skills and advance your professional growth, supported by a collaborative and high-performing team thats passionate about innovation and success. Key Responsibilities Marketing campaigns: Organise and execute multi-channel marketing campaigns (email, social media, digital, and print). Event Management: Organise, execute and ensure post-event follow up for a variety of events including training days, business briefings, and industry conferences. Social media: Develop and implement social media plans, creating content and engaging with followers. Content creation: Develop and curate engaging content supporting marketing and sales team efforts, including blogs, newsletters and presentations. Brand management: Ensure brand consistency across all marketing materials and communications. Website management: Update and maintain website content using CMS tools. CRM Management: Maintain marketing databases to support targeted campaigns. Collaboration: Work closely with sales, product, and other teams to ensure alignment and seamless execution of marketing initiatives. Requirements Minimum 4 years marketing experience gained within the technology sector. Prior experience delivering multi-channel campaigns and planning events is essential. Strong copywriting and communication skills. Highly organised, confident and self-motivated. Good attention to detail. Knowledge of data centre, cloud or digital workspace technologies Proficiency in content management systems (e.g., WordPress) and design tools (e.g., Canva, Adobe Creative Suite) This is a great opportunity to join a dynamic business with global recognition. TPBN1_UKTJ