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Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Role profile As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. You’ll play a vital role in enhancing how BCG activates thought leadership and business-focused campaigns through persona-driven journey design, lead generation planning, and content-informed storytelling. You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and translating insights into activation strategies across digital and offline channels. You will collaborate closely with global marketing colleagues across digital marketing, content, analytics, CRM, and consulting, to ensure our marketing efforts are relevant, impactful, and strategically aligned to business goals. With a blend of creative marketing thinking, audience insight application, and hands-on execution experience, you’ll help bring our CX strategy to life in a way that strengthens BCG’s connection with our most important clients and prospects. This is an exciting opportunity for a B2B marketer with 3–5 years of experience in campaign planning or CX-related roles who wants to grow their influence in a fast-paced global team. Your accountabilities • Support the development and execution of customer experience strategies that inform campaign plans and journey-led marketing activations., • Conduct targeted persona research and collaborate across teams to create actionable Ideal Customer Profiles and user journey maps., • Collaborate with campaign, content, and digital channel teams to design and implement lead generation and nurture campaigns that align to customer needs and decision journeys., • Use marketing performance data and customer engagement insights to help optimize messaging, journey structure, and audience targeting, bringing a basic but thoughtful understanding of marketing KPIs and funnel impact., • Translate strategic inputs into creative briefs, CX documentation, and campaign playbooks to support execution teams globally., • Manage projects across multiple stakeholders, timelines, and geographies, ensuring consistent progress, communication, and accountability for CX deliverables., • Partner with internal teams to ensure cross-functional alignment and smooth execution of marketing activities., • Contribute to building a shared CX knowledge base, including tools, templates, and documented best practices for persona and journey development., • Maintain a collaborative, curious, and proactive mindset, and work towards improving how we center our marketing around the customer. What You'll Bring • 3–5 years of experience in B2B marketing, customer experience, campaign strategy, or a related field; experience in consulting or professional services is a plus., • Experience in creative campaign planning, persona and CX-driven marketing, and content development., • Strong foundational knowledge of persona development, journey mapping, campaign planning, and lead generation strategies., • Basic understanding of marketing analytics and how performance metrics tie into campaign effectiveness and strategy., • Excellent project management and organizational skills; ability to coordinate across multiple teams and stakeholders to keep initiatives on track., • Creative thinker who can help connect audience insights to campaign messaging and engagement tactics., • Strong communication skills, and able to distill complex concepts into clear, engaging summaries and materials., • Familiarity with platforms like CRM Dynamics, Wrike, Marketo, Tableau, or journey mapping tools is helpful but not required., • Demonstrated ability to work in global, cross-functional, and virtual teams with a collaborative approach., • Bachelor’s degree required, fluency in English. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Strong digital marketing fundamentals across multiple channels (especially Meta).

As a Performance Marketer, you’ll join a startup at a critical stage, working directly with founders or early growth leaders to shape how acquisition and retention gets done. Exact requirements of the roles vary by startup but as a performance marketer, you’ll own the channels that directly driv

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A cybersecurity technology firm is seeking a Digital Marketing Manager to drive performance across digital channels in the UK. Candidates should have over 5 years of marketing experience, especially in cybersecurity, and a strong understanding of digital marketing tactics.

A technology-focused financial services firm is seeking a Digital Marketing Executive for a 12-month fixed term contract.

With 2+ years of experience in digital marketing and a passion for travel, the ideal candidate will manage Google Ads, optimize the digital storefront, and tailor content to affluent audiences. A boutique travel specialist in London is seeking a proactive Digital Marketing Executive to enhance their

Deliver regular digital advertising campaigns using email, social and paid advertising. Genuine interest in technology and a willingness to learn about new digital tools. Practical, hands‑on experience in real-world digital marketing.

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Candidates should have strong communication skills, a creative mindset, and a willingness to learn about digital marketing advancing their career prospects significantly.

A growing technology company based in Greater London seeks an experienced Digital Marketing Executive. The ideal candidate will manage the website and social media, create marketing collateral, and execute digital campaigns. Candidates need a background in digital marketing with at least two years o

A fast-growing and hugely ambitious Warwickshire based business is looking to recruit a talented.You’ll be responsible for developing, implementing, and optimising high-performing.This is an exciting opportunity for a data-driven,.Develop and execute integrated.Manage and optimise paid search camp

A leading information services company seeks a Digital Marketing Specialist to manage organic and paid social media campaigns. The ideal candidate has 3–4 years in digital marketing and strong analytical skills.

Developing and executing digital strategies for the UK market. Solid knowledge of local digital platforms and advertising specifics.

Digital Performance Marketer - Programmatic.

As a Support Worker in our service, you will support individuals with learning disabilities to live independently and take part in everyday life.Working as part of a supportive team, you will help people develop skills, build confidence and achieve positive outcomes.Supporting individuals with daily

Senior Residential Childcare Worker - Lymington, Hampshire Senior Residential Childcare Worker Location: Sway, Lymington Salary: £32,500-35,000 + sleep ins Are you an experienced Residential Childcare Worker ready to step into a senior role where your leadership truly shapes young lives?As a

At British Gypsum we are looking for a Warehouse Operative to join our Warehouse Team at Sherburn, helping to deliver safe, accurate and on-time orders to our customers while maintaining the highest standards of safety, quality and service.This is a great opportunity for someone who enjoys variety,

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Could this be your most rewarding role yet?.To view this advert in Welsh, please.Could this be your most rewarding role yet?.Transitions Foster Carer – Residential Support Worker.Specialist Foster Carer (Ideal for Residential Support Workers).Within 20 miles of Haslingden & Rossendale, Lancash

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We're seeking resourceful and energetic Relief Support Workers to join our team in Clitheroe, where you'll support individuals with learning disabilities.If you're a positive and warm-hearted person, you can make a significant impact on the lives of four service users by enabling them to access oppo

Warehouse Operatives Required – Bourne.Interaction Recruitment are currently recruiting.Unloading containers (handball).

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Job Title: Warehouse Operative.Shifts: Rotational shifts : Monday to Friday: 06:15 to 14:15, Monday to Thursday: 14:00 to 22:30, Friday: 14:00 to 20:00.Gap personnel are proud to be working together with a largest global manufacturer of Lead-Acid and Lithium-ion batteries based in Swindon, who are c

Make a Real Difference – Become a Support Worker!.Are you someone who thrives on helping others unlock their potential? Do you believe everyone deserves the chance to live independently and with dignity? If so, they’d love to hear from you!.They’re on the lookout for a compassionate, proactive

Social Worker required for work within Support & Safeguarding Team in Wiltshire area based in the beautiful, historic city of Salisbury.Competitive rates of pay up to £40.Flexible, hybrid working arrangements.We prioritise flexibility, offering various work locations and hotdesking opportuniti

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We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.Our approach is built around emotional safety, trust, and consistent daily r

Support Worker - Naverne Meadows.If you're passionate about empowering others to live the life they choose, this may be the role for you.We're recruiting a Support Worker for our Learning Disability service, Naverne Meadows, where you'll help individuals develop skills, build confidence, and take pa

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Family Case Worker & Outreach Support.Full time, permanent (part time considered).We are delighted to be supporting a specialist domestic abuse service in their search for a compassionate and skilled Family Case Worker & Outreach Support professional.This vital role supports women, children

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Academics, a leading education recruitment agency are currently supporting an OFSTED "Good" rated primary school in Batley who require a Behaviour and Social Inclusion Worker to start as soon as possible.This is a rare opportunity to work with children who may have strugglewith SEMH and th

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Could this be your most rewarding role yet?.To view this advert in Welsh, please.Could this be your most rewarding role yet?.Transitions Foster Carer – Behaviour Support Worker.Specialist Foster Carer (Ideal for Behaviour Support Workers).Within 20 miles of Haslingden & Rossendale, Lancashire.