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Trainee Digital Marketer – No Experience Needed\n\nFuture-proof your career in Digital Marketing – starting today.\n\nLooking for a career change? You may already be working but want a role with clearer progression and better long-term prospects. Or you might be between jobs and ready to move into a new career path.\n\nThe ITOL Recruit Digital Marketing Job Programme is designed to help you move into an in-demand digital marketing role, even if you have no prior experience.\n\nTrain online at your own pace and land your digital marketer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £27,600 and £43,300.\n\nWhy Digital Marketing\n\nEvery business needs a strong digital presence to attract customers and stay competitive. From search and social to email and content, digital marketing plays a key role in driving visibility, engagement, and growth across online channels.\n\nThis demand creates consistent opportunities, competitive salaries, and long-term career prospects across industries in the UK and internationally.\n\nStep 1: Digital Marketing Foundations\n\nStart with the core principles of digital marketing, including channels, customer journeys, and how businesses use digital platforms to attract and engage audiences. This stage builds the foundational knowledge required for entry-level digital marketing roles.\n\nStep 2: Channel-Based Digital Marketing Skills\n\nDevelop practical skills across social media marketing, paid search (PPC), search engine optimisation (SEO), content marketing, and email marketing. You’ll learn how campaigns are planned, executed, and optimised using industry-standard tools.\n\nStep 3: Practical Digital Marketing Project\n\nApply your knowledge through a practical digital marketing project designed to reflect real workplace scenarios. This project contributes to your portfolio and demonstrates your ability to plan, execute, and analyse marketing activity.\n\nStep 4 – Job Placement\n\nOnce qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in digital marketing.\n\nWhat You Get\n\n * 100% online, self-paced training\n\n * Industry-recognised Digital Marketing qualification (DMI)\n\n * Practical project to build a digital marketing portfolio\n\n * 1-on-1 tutor and recruitment support\n\n * Job guarantee – get a job or your money back\n\n * Starting salary of £27,600 and £43,300\n\nWe Get You Hired\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n“I didn’t come from a marketing background, so I needed something structured and practical. The programme helped me build real campaign experience, and shortly after finishing, I secured an entry-level digital marketing role.”\n\n- Todd M., Digital Marketing Executive, Birmingham\n\nReady to Start?\n\nIf you want to build digital marketing skills and move into an entry-level marketing role, this programme is designed to get you there

• Business: emap, • ___: ___, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £30,000 – £33,000 DOE + 30% OTE AV Magazine has been the industry’s leading end-user media brand since 1972. It exists in print, on various digital platforms, on social media and through regular events and executive gatherings. Readership includes corporate AV buyers as well as producers, resellers, systems integrators, distributors, and manufacturers. We deliver authoritative content that places AV technology into a business context. We are also the buyer’s guide that helps educate the market for vendors, whilst supporting specifiers with their buying decisions. We act as a unique bridge between the channel and the end user, also reaching design consultants, digital and creative agencies along with events, rental, and production companies. As an Account Manager you are responsible for driving sales revenues across AV Magazine’s print, digital and event portfolios. Your key goal is to grow our business sales through effective delivery of features, supplements, special projects, and sponsorship sales. You will also be expected to exemplify team standards and behaviours. Driven, with a true desire to succeed in a sales environment. You will be tenacious, resilient, with a willingness to succeed. Key responsibilities: • Managing the development of revenue by achieving agreed personal targets and preparing proposals, • Taking a proactive approach to lead sourcing in-order- to uncover new business opportunities, • Liaising with clients daily to discuss and identify their advertising requirements – devising an advertising campaign that meets their needs and budget, • Creating new business relationships whilst building rapport and growing existing business to increase revenue across your client area, • Ensure YOY growth of portfolio through the acquisition of new business, including sourcing your own new business leads., • Lead trading updates with your line manager and key stakeholders weekly and always have 100% accuracy of numbers and pipelines., • Maintain a robust and ambitious sales plan and ensure maximum delivery against sales targets for entire portfolio., • To raise and maintain brand profile and become the recognised face of your portfolio, internally and externally., • Closely monitor competitor activity and understand the market forces influencing your sector. Skills and experience: • Proven and successful track record of a consultative new business approach, • Evidence of success in building and managing relationships with key decision makers, • Education to degree level or equivalent desirable but not essential, • Intermediate Microsoft Office skills., • Experienced using CRM., • Previous experience with a structured sales training method. Core competencies: • Strong commercial awareness., • Collaborative team player., • Time management and organizational skills, • Exceptional customer service standards both internal and external Personal Attributes: • Excellent communication and interpersonal skills, • Self-motivated, • Entrepreneurial and curious, • High level of emotional intelligence, • Proactive approach to personal development, • Representing the brand, you will be an ambassador. Maintaining a polished and professional appearance and demeanor., • High integrity with a strong work ethic. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees., • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

About Us FansHub is a fast-growing digital agency with teams in the UK and US. We work at the intersection of talent management and digital marketing, helping creators, influencers, and brands grow and stand out on social media. From building strategies and campaigns to delivering measurable results, we give our clients the creative and operational support they need to scale. Our focus is on delivering impact - the right content, on the right platform, to the right audience. As one of the leading social-first agencies worldwide, we’re building the future of how creators and brands succeed online, both in the adult industry, and with mainstream influencers. We operate with high standards, fast feedback loops and clear accountability. We are not corporate. We are not chaotic. We are structured, agile and performance-driven. The Role This is a hands-on operations role at the centre of our Paywall & Sales division. You will be responsible for executing and driving performance across our creators’ subscription platforms, ensuring that operational systems, team output, and monetisation strategies are working effectively. This role suits someone who is organised, commercially aware, detail-focused, and confident managing people and processes. Your responsibilities will include: • Owning and driving operational execution across assigned creators, • Managing day-to-day operations within the Paywall & Sales function, • Identifying and implementing opportunities to improve revenue performance, • Maintaining and enforcing operational standards and processes, • Compiling, analysing, and interpreting performance data, • Managing and coordinating a remote Philippines-based operations team Core Responsibilities Creator Operations & Revenue Execution You will be responsible for driving measurable performance improvements across your assigned creators. This includes: • Leading operational onboarding for new creators, • Defining creator positioning and pricing strategy, • Managing subscription pricing, renewal pricing and optimisation, • Shaping script structure, pricing flow and monetisation mechanics (content writing is handled separately), • Overseeing content strategy and paywall brand positioning, • Reviewing monthly performance (sales, RPV, churn, conversion etc.), • Identifying performance issues and proposing solutions, • Taking accountability for creator churn and revenue growth You will speak with creators regularly (daily/weekly), leading communication across all non-sales related matters. Team Management (Execution-Focused) You will directly manage our Philippines-based: • Content schedulers, • Content uploader, • Editor, • SQA team members Your responsibilities: • Oversee daily execution and output quality, • Enforce systems and processes, • Ensure instructions from creators and management are tracked and actioned, • Coordinate with the Paywall & Sales Team Lead, • Maintain operational standards, • Lead hiring for the Distro & Editing team, • Suggest terminations where necessary, • Improve recruitment processes, • Ensure performance standards are maintained Data & Reporting You are responsible for compiling and interpreting performance data. • Track and monitor key creator and team metrics, • Identify trends, problems, opportunities, • Prepare structured weekly performance summaries, • Flag issues early with proposed solutions, • Ensure senior management always has up-to-date operational visibility Systems & Operational Discipline • Operate and enforce internal tracking systems, • Ensure team members are inputting correct data, • Improve small process inefficiencies, • Propose larger system changes for approval Who We're Looking For Ideal profile: • Naturally organised and disciplined, • Commercially aware and performance-oriented, • Confident, • Comfortable managing remote teams, • Strong communicator (especially under pressure), • Solutions-focused, • Comfortable with direct feedback Background wise, you might have: • Experience in hospitality or high-pressure environments earlier in your career, • One solid “proper” professional role, • Experience managing people or coordinating teams Our Values Our most important assets are the people that work here. We all work as one team and rely on each other. We strive to create a working environment in which we are proud to belong, by maintaining our values at the forefront of everything we do: Integrity – We do what’s right, not what’s easy - always with transparency and trust Fairness – We champion equality, inclusivity and doing right by people - always Ownership – We take initiative, act with accountability and treat the business like it's our own Collaboration – We believe the best work is done together - respecting different views and working as one team Positivity – We believe in possibility, embrace challenges and bring energy to our work Focus – We seek clarity, avoid unnecessary complexity and move quickly Quality – We push for excellence, raise the bar and never stop improving Our WoW Factor We know that a rapidly scaling business requires flexibility, understanding and rewards to maintain momentum and grow together. We are committed to our Ways of Working (WoW) with each other so we can continue to be our best. Life as a FHubee As well as industry-benchmarked compensation and all the hardware and software you need, we offer a thoughtfully-curated list of benefits. We expect this list to evolve as we continue supporting our team members’ long-term personal and professional growth and their wellbeing: • Paid time off: 28 days paid leave (20 holiday days plus 8 public holidays), • Gym membership, • Regular team events and a vibrant company culture, • WFH and Growth (L&D) budgets, • Workplace pension

Business: emap\n\nBrand: Quality Food Awards\n\nBase Location: Croydon, London\n\nEmployment Type: Full-time, Permanent, Hybrid\n\nSalary: £32,000 – £35,000 DOE + Bonus\n\nAbout our company and the brand:\n\nemap is a progressive B2B media, content, events, subscription and networking business. We connect influential people and organisations with a high-value network of decision-makers, data and ideas through our industry-leading B2B portfolio of brands.\n\nQuality Food Awards (QFA) has been running for over 45 years in the UK and over 10 years in Ireland. QFA is a large-scale product awards programme for the grocery retail and foodservice sectors.\n\nOverall Purpose of the Role:\n\nThe Event Manager will be responsible for overseeing the logistics for QFA’s awards, judging and bespoke events.\n\nWorking within a team of 3, alongside QFA’s Marketing Manager and Sales Manager the Event Manager will report into the QFA Brand Director and be responsible for all operational elements of the QFA event portfolio.\n\nThe Event Manager will work in a hybrid setting, based in our Croydon office, 3 days per week and working from home 2 days a week. During judging periods, the Event Manager will be expected to work onsite, up to 5 days a week, sometimes for periods of up to 3-4 weeks.\n\nThe Event Manager will be expected to travel regularly, particularly to Dublin, where we run the Irish Quality Food and Drink Awards and Judging. The successful candidate will assume logistical responsibility of the QFA event portfolio and will oversee the events from inception through to execution.\n\nKey Responsibilities:\n\nManage a network of contract and freelance support in the lead up and during judging events taking ownership of recruitment and onsite processes.\n\nCollaborate with central operations team and utilise junior support where required throughout the year, identifying key points for additional support.\n\nBecome an ambassador for the brand, attend networking events and build a network of senior contacts in the industry. Build exceptional working relationships with judges.\n\nManage a portfolio of pre-defined leading industry awards and judging days (physical & virtual) on time, below budget, and to the required standard – ensuring that brand values are met\n\nManagement of P&L/Budgets for individual events with a focus on value for money and maximising contribution to the wider business. Tracking and monitoring P&L of individual events – including revenue, costs and profit\n\nThorough knowledge and tight control of the cost base for each event, ensuring profit targets are beaten\n\nBuilding cross functional relationships with internal stakeholders to support the success and strategic aims of the event and/or brand.\n\nBuilding strong relationships with suppliers including AV teams, venues, entertainers, etc. negotiating to ensure the best value is achieved.\n\nManage customer relationships with critical and strategically important sponsors, judges and delegates, acting as a point of contact. Problem solving, decision making and escalating issues as they arise. Ensuring that the overall experience is positive, exceeds expectations and collates customer feedback identifying areas for improvement.\n\nFulfill sponsorship deliverables with attention to detail to maximise return on investment.\n\nAnalysing year on year performance and leading or participating in event debrief discussions, identifying future trends or improvements.\n\nIdentifying areas for event growth and future opportunities for the brands, particularly new launches in the grocery retail sector\n\nProof-reading content throughout the event process.\n\nResponsible for ownership, accountability, and reporting for all logistical elements of the allocated events\n\nImplementing and scheduling event timelines and planning cycle according to planning framework, ensuring all deadlines are adhered to.\n\nManaging and assisting with full awards entry process.\n\nManaging awards judging days – both in person and virtually. Inviting and maintaining regular communication with judges and VIPs.\n\nAccurate and regular reporting upwards of revenues, profits and KPI’s vs target, recording weekly entries and shortlist conversion rates.\n\nCommunicate regularly and coherently all relevant information and key developments with your line manager and full project team.\n\nWorking with AV providers to create full-scale first class event production, collating shortlist, winners, and sponsors content to create awards presentations etc.\n\nLiaise with event venues on menus, final numbers, specific event requirements and function sheet.\n\nProduce Risk Assessments and collate Health & Safety documentation from all third-party suppliers.\n\nWorking with the Marketing and Content teams to deliver on brand digital and print collateral including proofing and testing event websites, ensuring all event content is brand-aligned and meets guidelines.\n\nSkills and Experience:\n\nAble to demonstrate experience working in a B2B role in awards.\n\nExperience in delivering complex projects/bespoke events, ability to apply own initiative and ideas to process implementation.\n\nExceptional attention to detail and organisation skills.\n\nDemonstrable knowledge of managing costs within a budget.\n\nExperience of risk assessments/health and safety/contingency planning\n\nAbility to network, connect and foster relationships of a senior level\n\nA personal passion or work experience in food and drink preferred\n\nExceptional interpersonal and communication skills\n\nCore Competencies:\n\nExceptional verbal and written communication, with strong negotiation skills.\n\nA strategic thinker with excellent planning, and organisational skills.\n\nThe ability to work well under pressure, maintaining high standards in a fast-paced environment while meeting multiple deadlines.\n\nCommercially focused with a strong understanding of finance, profit and loss statements and budgets.\n\nAble to read and interpret data effectively.\n\nTakes a creative approach to every-day challenges\n\nCapability to multitask effectively, and prioritise a high-volume workload across multiple projects.\n\nCan demonstrate sound judgement with the ability to interpret and analyze complex and sensitive information.\n\nA team player, but secure working independently and on own initiative.\n\nProactive and confident – Not afraid to constructively challenge ideas, where appropriate.\n\nConfident at building strong working relationships both internally and externally.\n\nWillingness to travel abroad for events and be onsite for long periods of time.\n\nPersonal Attributes:\n\nConfident and enthusiastic events professional\n\nOrganised and resourceful\n\nSelf-motivated, self-sufficient and accountable\n\nDeadline driven and results orientated\n\nTeam player\n\nSharp attention to detail\n\nAdaptable and flexible to change\n\nWhat we offer\n\nLearning & Development:\n\nAt emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees.\n\nOur employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives.\n\nTo support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy.\n\nBenefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.\n\n25 days of annual leave, with the option to buy or sell additional days\n\nOne additional day of leave per year- Celebration Day\n\nHealth plan\n\nLife assurance\n\nPrivate virtual GP access\n\nSeasonal flu jabs available at the office\n\nContinuous learning & development opportunities\n\nIn-house Excellence Awards and other innovation projects\n\nCycle-to-work scheme\n\nDiscounted gym memberships\n\nRetail discount vouchers\n\nRail season ticket loans\n\nPension scheme\n\nOne paid volunteer day per year\n\nAnnual Summer & Winter Celebrations\n\nWork from home during August\n\nIncome protection and more\n\nPrivacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept.\n\nDiversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.\n\nHow to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application

Permanent – Full Time\n\n£24,000 – £27,000 DOE + Bonus\n\nCroydon, London\n\nBusiness: emap\n\nBrands: AV Magazine, Packaging News, Electronics Weekly, Motor Trader, Independent Retail News and DFNI\n\nBase Location: Croydon, London, Hybrid\n\nEmployment Type: Full-time, Permanent\n\nSalary: £24,000 – £27,000 DOE + Bonus\n\nOverall Purpose of the Role:\n\nThe Marketing Executive will support the marketing team in executing marketing strategies and campaigns to drive audience engagement and lead generation for emap’s Emerald division.\n\nThe role involves creating, implementing, reporting and continuously improving email marketing, social media marketing, web marketing and event marketing campaigns. It also involves creating copy and basic design assets and lead generation campaigns to promote the sales of our brands’ ad media packages.\n\nThe ideal candidate will have experience in publishing, preferably B2B publishing, and will be adept at organising participation in trade fairs.\n\nStrong organisational skills are essential for managing personal tasks and coordinating the activities of a small team (with broad support from the Head of Marketing and Subscription Marketing Manager).\n\nThis role covers the marketing of leading brands within the portfolio, which currently includes AV Magazine, Packaging News, Electronics Weekly, Motor Trader, Independent Retail News and DFNI. These titles are controlled circulation (free) subscriptions and as the Marketing Executive, you will be responsible for the growth in free subscriptions and engagement across the brands.\n\nThe brand extensions include events and bespoke “client solutions”. You will work closely with the sponsorship team on the client solutions to provide marketing support. The mix includes webinars, reports, round tables, meetings, and some events.\n\nAs the Marketing Executive you will create award-winning marketing campaigns to drive exponential growth in subscriber numbers, increase web engagement from subscribed and non-subscribed users, increase the share of subscribed traffic over overall traffic, increase reach, engagement and click-through from emails and social media. Retention of our existing subscriber base is an important part of this role.\n\nYou will need creative flair and exceptional analytical skills to be able to determine which channels will yield the best returns.\n\nTitles in the portfolio can change depending on the needs of the business.\n\nKey responsibilities:\n\nDevelop and execute email marketing campaigns to engage and grow the audience.\n\nManage social media marketing efforts across various platforms.\n\nCreate compelling copy and basic design assets for marketing materials.\n\nPlan and implement marketing and lead generation campaigns.\n\nCoordinate and review the tasks of a small marketing team.\n\nOrganise and manage participation in trade fairs and industry events.\n\nMonitor and analyse campaign performance to optimise results.\n\nCollaborate with internal teams to ensure cohesive marketing strategies.\n\nDrive subscriber acquisition, and engagement performance\n\nMeasure and review performance within key ROI and KPI criteria to increase lead generation, conversion, and retention rates.\n\nCreate compelling, needs-based campaigns that articulate the value of our brands and the brand propositions, working within brand guidelines.\n\nUse multi-channel media, including on and offline.\n\nEnsure subscriptions are represented across all the relevant platforms: events – awards\conferences webpages\bespoke events.\n\nEnsure promotional collateral is available at all key internal and external events.\n\nWork with external agencies including PPC and design.\n\nUse all relevant internal channels to cross-promote subscriptions and events.\n\nWork within agreed customer metrics and KPI’s (opens, clicks, CPR, CPA etc.) to pro-actively manage the customer base.\n\nCo-ordinate activity across multiple channels including email, web, print, events, and social media to ensure consistency of message.\n\nDevelop customer data builds, usage, and analytics to increase effective targeting, response/ conversion rates (an ability to interrogate date – segment, analyse).\n\nUse market intelligence and customer insight and analysis to increase understanding of our audiences and effectiveness of our campaigns.\n\nWork with editorial, data, digital, insight, retention, and corporate teams to use all tools, techniques, and touch points to maximise sales effectiveness and create consistent campaign messages across all contact points.\n\nSkills and experience:\n\nProven academic or accredited professional course covering all marketing areas, including a keen understanding of email, social, web, SEO, PPC marketing, content marketing, purchase behaviour, online user behaviour, online engagement behaviour, online user experience, lead generation\n\nProven experience in email marketing and social media marketing.\n\nStrong copywriting and basic design skills.\n\nExperience in planning and executing marketing campaigns.\n\nBackground in publishing, with a preference for B2B publishing.\n\nExperience in organising and managing participation in trade fairs.\n\nProficiency in marketing analytics and performance tracking tools.\n\nProven experience organising, monitoring and reviewing tasks and workload for self and others.\n\nProven track record in direct marketing.\n\nExperience of working within a data-focused environment, ideally within publishing, where you will have gained experience in target-driven marketing.\n\nExcellent verbal and written communication skills.\n\nStrong analytical skills and use of excel/data packages, at an intermediate level.\n\nExcellent understanding of database structure.\n\nUnderstanding of web analytics (professional familiarity with Google Analytics 4 essential, including creating and editing complex reports and explorations).\n\nCampaign management and digital marketing experience in B2B.\n\nExcellent understanding and direct experience of acquisition and renewals of B2B publications for print and digital publications.\n\nCore competencies:\n\nExcellent organisational and time management skills.\n\nStrong communication and interpersonal skills.\n\nAbility to work independently and as part of a team.\n\nCreative thinking and problem-solving abilities.\n\nAttention to detail and a high level of accuracy.\n\nPossess a great knowledge of online audience behaviours.\n\nCreative and innovative mindset, striving for improvement and efficiency.\n\nAbility to review existing challenges and generate fresh solutions.\n\nPersonal Attributes:\n\nProactive and self-motivated\n\nAdaptable and open to learning new skills.\n\nEnthusiastic and passionate about marketing.\n\nAbility to thrive in a fast-paced environment.\n\nStrong work ethic and commitment to achieving goals.\n\nCollaborative team player.\n\nAnalytical with the ability to read and interpret data.\n\nInnovative and creative.\n\nExtremely well organised with the ability to manage and prioritise a diverse workload effectively meeting tight deadlines.\n\nStrong interpersonal skills with the ability to Build positive relationships cross functionally, and at all levels.\n\nWhat we offer\n\nLearning & Development:\n\nAt emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees.\n\nOur employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, event management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives.\n\nTo support our employees’ career development, we have designed specialised programs, as well as other stand-alone role-specific and generic courses, under the emap academy.\n\nBenefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.\n\n25 days of annual leave, with the option to buy or sell additional days.\n\nOne additional day of annual leave per year- Celebration Day.\n\nHealth plan\n\nLife assurance\n\nPrivate virtual GP access\n\nSeasonal flu jabs available at the office.\n\nContinuous learning & development opportunities.\n\nIn-house Excellence Awards and other innovation projects.\n\nCycle-to-work scheme\n\nDiscounted gym memberships\n\nRetail discount vouchers\n\nRail season ticket loans\n\nPension scheme\n\nOne paid volunteer day per year\n\nAnnual Summer & Winter Celebrations\n\nWork from home during August\n\nIncome protection and more\n\nPrivacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept.\n\nDiversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.\n\nHow to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted, you will be contacted within 10 working days of your application

Head Of Event Operations:\n\nBusiness: emap\n\nBrands: Construction News, New Civil Engineer, Ground Engineering, Local Government Chronicle, Nursing Times\n\nBase Location: Fleet street /Hybrid ( 3 days in the office)\n\nEmployment Type: Full time, Permanent\n\nSalary: £ Competitive + 30% Bonus\n\nIn 1887, entrepreneur Sir Richard Winfrey bought a collection of newspaper and magazine titles in the midlands together under the name East Midlands Allied Press. Throughout a distinguished 30-year history the group grew as media brands joined from across the UK. In 1947, the company adopted the ‘emap’ name. In 2017, fast-growing media operator Metropolis Group acquired the business, combined it with its own B2B media brands, and continued the growth trajectory with further acquisitions and growth in digital solutions, events and paid content.\n\nToday, emap is one of the UK’s leading and fastest growing niche media owners. We connect our loyal audiences with news, analysis and expert opinion through leading journalism, engaging events and burgeoning digital products.\n\nThe Head of Event Operations is accountable for the end-to-end operational management and delivery of all events within the portfolio, including awards, conferences, and careers fairs. The role ensures consistently exceptional standards across every aspect of event delivery, while driving efficiency, scalability, and cost effectiveness.\n\nResponsible for designing, implementing, and continually improving operational frameworks, processes, and supplier partnerships, the Head of Event Operations creates a robust, best-in-class delivery model that supports a superior customer experience before, during, and after each event. The role plays a critical part in safeguarding quality, managing risk, and enabling teams to deliver seamlessly at pace.\n\nWith responsibility for the leadership, recruitment, and development of the event operations team, the role ensures the right capabilities, structure, and culture are in place to deliver excellence across the portfolio. Working closely with internal stakeholders across events, sales, marketing, and editorial, the Head of Event Operations provides strong operational leadership, governance, and oversight to support the successful execution and continuous evolution of the events business.\n\nKey Responsibilities:\n\nOperational Leadership & Governance\n\nProvide senior operational leadership across the full events portfolio, ensuring consistently high standards of delivery across awards, conferences, careers fairs and bespoke events.\n\nEstablish clear operational governance, standards, and best-practice frameworks to support high-quality, scalable event delivery.\n\nEnsure all events are delivered on time, on budget, and in line with brand, quality, and customer experience expectations.\n\nBudget Management & Cost Control\n\nCreate, own, and manage detailed operational budgets for all events, ensuring budgets and operational folders are accurate, current, and well-governed.\n\nTrack, forecast, and report operational costs on a monthly basis, proactively identifying risks, variances, and cost-saving opportunities.\n\nEnsure all venue and supplier payments, deposits, and contractual obligations are managed accurately and in line with agreed terms.\n\nDrive cost efficiency without compromising quality or customer experience.\n\nEnd-to-End Event Delivery & Project Planning\n\nBuild and oversee detailed end-to-end project delivery plans for all events, from initial planning through to post-event debrief and evaluation.\n\nEnsure effective coordination of logistics, production, and customer-facing operations across all event phases.\n\nLead the onsite delivery and execution of events, ensuring a seamless, professional experience for all stakeholders.\n\nCustomer Experience & Service Excellence\n\nDevelop and implement a clear strategy to enhance the end-to-end customer journey for delegates, sponsors, speakers, judges, and award guests.\n\nOwn the operational delivery of a high-quality customer experience before, during, and after events.\n\nAuthor and implement customer service communication plans for each event, ensuring clarity, timeliness, and a consistently high standard of service.\n\nDefine, measure, and continuously improve service standards through SLAs, feedback, and targeted performance objectives.\n\nSupplier & Venue Management\n\nLead venue procurement processes to secure appropriate venues that deliver best value, quality, and service across the annual events calendar.\n\nBuild, manage, and continuously develop strong supplier relationships to support high-quality event delivery.\n\nRegularly audit and review supplier performance, ensuring services are delivered to agreed standards and identifying opportunities for improvement or optimisation.\n\nResource Planning & Team Leadership\n\nPlan, schedule, and deploy operational resources effectively to meet delivery deadlines and maximise team efficiency.\n\nRecruit, lead, develop, and retain a high-performing event operations team, fostering accountability, capability, and engagement.\n\nSet clear expectations, objectives, and development plans to drive consistent performance and continuous improvement.\n\nOnsite Leadership & Execution\n\nTake overall responsibility for onsite operational planning and delivery, ensuring smooth execution, rapid issue resolution, and strong leadership presence.\n\nEnsure teams and suppliers are fully briefed and aligned to delivery plans, service standards, and contingency arrangements.\n\nCompliance, Risk & Safety Management\n\nEnsure full compliance with all relevant legislation, regulations, and internal policies across the events portfolio, including health & safety, insurance, and risk management.\n\nOwn and oversee risk assessments, method statements, and contingency planning to safeguard customers, teams, and the business.\n\nSkills and Experience:\n\n * Proven experience in a senior event operations role within a commercial events, publishing, or information-led business.\n\n * Strong track record of delivering complex B2B events across multiple formats, including conferences, awards, exhibitions, careers fairs, and virtual or hybrid events.\n\n * Demonstrable experience leading and developing event operations teams, including line management of teams of three or more, with a focus on performance, capability, and engagement.\n\n * Extensive experience in end-to-end event operations, including venue sourcing, supplier management, logistics, onsite delivery, and post-event evaluation.\n\n * Strong understanding of operational budgeting, forecasting, and cost control, with experience managing operational budgets and maintaining financial discipline.\n\n * Clear evidence of strategic thinking and operational planning, with the ability to design scalable processes, frameworks, and delivery models that support business growth.\n\n * Strong working knowledge of health & safety, risk management, and compliance, supported by IOSH or an equivalent recognised Health & Safety qualification.\n\n * Experience working effectively with cross-functional stakeholders including sales, marketing, editorial, and commercial teams.\n\n * Confident user of Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and experienced in working with event technology and virtual event platforms.\n\n * Organised, detail-oriented, and delivery-focused, with the ability to manage multiple events and priorities in fast-paced, deadline-driven environments.\n\nCore Competencies:\n\nOperational & Financial Management\n\nStrong capability in owning and managing operational budgets, with the ability to forecast accurately, control costs, and take decisive action to address variances while maintaining quality and service standards.\n\nCommercial Judgement & Brand Alignment\n\nCommercially aware and outcome-focused, with the ability to balance commercial objectives with brand values, customer experience, and long-term portfolio integrity.\n\nStakeholder Influence & Collaboration\n\nHighly effective at influencing and aligning senior stakeholders across multiple functions to deliver commercially successful events, often within complex or matrixed environments.\n\nLeadership, People & Capability Development\n\nProven ability to lead, motivate, mentor, and coach operational teams, creating a high-performance culture focused on accountability, development, and continuous improvement.\n\nProject Management & Delivery Excellence\n\nExceptional organisational and project management skills, with the ability to plan, coordinate, and deliver complex events against fixed deadlines, budgets, and quality benchmarks.\n\nCommunication, Credibility & Presence\n\nA first-class communicator with gravitas, authority, and influence, able to build credibility and trust at senior levels both internally and externally, including with suppliers, venues, and partners.\n\nPersonal Attributes:\n\n * Confident, autonomous, and resilient, able to take ownership of complex operational delivery and lead calmly under pressure.\n\n * Articulate and credible, with a polished presence and the ability to operate effectively at senior management level.\n\n * Strong interpersonal and relationship-building skills, building trust and collaboration across teams, stakeholders, and suppliers.\n\n * Highly organised with exceptional attention to detail, maintaining high standards across multiple events and workstreams.\n\n * Proactive and solutions-focused, bringing curiosity, sound judgement, and creativity to problem-solving and continuous improvement.\n\n * Calm, adaptable, and effective in fast-paced environments, comfortable managing competing priorities and working flexibly to meet business needs.\n\nWhat we offer\n\nLearning & Development:\n\nAt emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees.\n\nOur employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives.\n\nTo support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy.\n\nBenefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.\n\n25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees.\n\nOne additional day of leave per year- Celebration Day\n\nHealth plan\n\nLife assurance\n\nPrivate virtual GP access\n\nSeasonal flu jabs available at the office\n\nContinuous learning & development opportunities\n\nIn-house Excellence Awards and other innovation projects\n\nCycle-to-work scheme\n\nDiscounted gym memberships\n\nRetail discount vouchers\n\nRail season ticket loans\n\nPension scheme\n\nOne paid volunteer day per year\n\nAnnual Summer & Winter Celebrations\n\nWork from home during August\n\nIncome protection and more\n\nPrivacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept.\n\nDiversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.\n\nHow to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application

• Heartwood Collection Head of Digital : The Role We are currently recruiting for a Head of Digital to join out growing team at Heartwood Collection. Reporting to the Marketing Director, you will be the strategic lead for all digital touchpoints across our brasseries, pubs, and pubs with rooms. You are responsible for the overarching digital vision, driving guest acquisition and retention through a seamless, data-driven ecosystem. You will oversee a diverse remit including CRM, Loyalty, Data & Insights, Product (Web/App), Content, and Optimisation, while managing key agency partnerships to ensure our digital presence is commercial, innovative, and market-leading. The role is based full time at our Head Office in Teddington, conveniently located next to the station. Head of Digital : Key ResponsibilitiesDigital Strategy & Leadership • Define and execute the digital strategy to drive online bookings, guest frequency, and digital revenue., • Full ownership of the digital budget, ensuring optimal ROI across paid media, tech investment, and production., • Keep the brand at the forefront of hospitality tech, exploring AI, personalised guest experiences, and frictionless booking.Agency & Partner Management, • Manage specialist agencies (SEO, PPC, Paid Social, Affiliates) to ensure high-quality traffic and efficient cost-per-acquisition (CPA)., • Oversee the relationship with web developers and UX designers to manage the product roadmap and site stability., • Help lead the procurement and annual reviews of all digital vendors.CRM, Loyalty & Personalisation, • Develop and scale our Treats and Le-Club loyalty programmes that incentivise repeat visits across all brand pillars., • Work closely with the product team, to bring to life new supplier activations that excite our guests, delivering 'surprise and delight' moments., • Oversee the CRM Manager to ensure automated journeys and ad-hoc campaigns are sophisticated, segmented, and drive measurable lifetime value (LTV).Data, Insights & Product Optimisation, • Act as the custodian of guest data, ensuring GDPR compliance and the integration of data flows between all our digital channels., • Lead a continuous CRO programme of working including A/B testing on the website and booking engines to reduce friction and increase conversion., • Deliver high-level insights to the Executive team, translating complex digital metrics into actionable commercial outcomes.Content & Brand Digitalisation, • Content Strategy: Oversee the digital content calendar, ensuring brand consistency across web, loyalty, and email., • 3+ years in digital marketing or ecommerce, with at least 2 years in a leadership role., • Experience in hospitality, travel, or retail is an advantage., • Proven ability to move beyond execution to high-level planning that aligns with wider business goals., • Deep understanding of the "MarTech" landscape. Familiarity with these platforms - CRM (Airship/Atreemo), CMS (WordPress), Loyalty (Pepper) and Analytics (GA4/Tableau)., • You don't just report on clicks; you report on covers, revenue, and margin. You are comfortable challenging the finance team and justifying spend based on data., • A mentor who can manage a small internal team while effectively holding external agencies accountable., • Competitive salary, • Head Office Bonus ( up to 10% of salary ), • The Pantry - 100s of retailers and experience discounts through Reward Gateway, • Private Healthcare through Bupa, • 50% off food in all Heartwood Collection sites, • Friends and Family discount of 20% off food at all Heartwood Collection sites, • Discounted Rooms at our Inns, • Enhanced Maternity & Paternity package, • 25 days of holiday plus bank holidays, • Additional holiday- option to buy an extra 5 days holiday per year, • Refer a Friend Bonus up to 1500, • A thoughtful gift to celebrate your birthday, • Employee Assistance Program with Hospitality Action, • Cycle to Work Scheme We are proud of our family culture, collaborative spirit and appetite for growth. This is an exciting time to join a business where data plays a critical role in shaping commercial success and long-term strategy

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