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Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The purpose of this newly created role in the LAB Operations Team is to create a ‘great place to work’ for our London employees and visiting clients to our office. The London office is a flagship office in our LAB (London, Amsterdam, Brussels) system, being the largest office, and the focus needs to be on creating and maintaining a ‘hub’ and thriving center, not only for our London-based employees but also for visiting employees from Amsterdam and Brussels; a destination place to work. The Facilities & Operations Senior Manager will be responsible for leading the delivery and optimization of a portfolio of best-in-class services and facilities at the local level, that cater for local requirements, and ensure parity with other LAB offices, creating a high-quality experience for the system as whole and encouraging inter-LAB mobility. You will work closely both with the Office Leader for London and local HR & Operations leadership, to support the delivery of their local goals for the office environment, and employee experience, the LAB Operations Senior Director and the rest of the LAB Operations Leadership Team, to deliver LAB-wide projects and improvements for the benefit of all offices. *Your responsibilities will include: * • Lead and execute the delivery of all local services and facilities, including Reception, Catering, Cleaning, M&E, Logistics, • Oversee in-house teams, all London vendor contracts and on-site vendor teams, day-to-day, ensuring SLAs and KPIs are adhered to and the highest levels of service delivery, coaching where required to improve performance, • Continuously look to improve the local office environment, local services and facilities, and employee / visiting client experiences – work in partnership with the Director, Operational Excellence on local/LAB-wide operational improvements., • Exercise sound commercial judgment and effectively track and manage all services within agreed Opex budgets, also local Capex project budgets – liaising with and conducting regular budget reconciliation meetings with local and LAB-Finance teams where required., • HS&E lead and responsible person on-site (internal mandatory training, risk assessment, DSE’s, Accident and near miss investigation) as supported by H&S consultants and Compliance / Auditing., • Active member of the Incident Response Team, regularly updating IRT documentation and organizing the bi-annual table-top exercises, to ensure systems and processes are robust and well maintained., • Oversee the delivery of front of house / reception services to a high standard for all visitors and employees., • Execute the delivery of all events and meetings within the London office, including working closely with internal stakeholders, the building reception to ensure a seamless visitor journey for guests, and IT/AV to ensure a good experience of technology., • Develop and inspire a high performing team of local resources / vendor personnel and grow that capability, as required, either with BCG or vendor resources, to meet the demands of the site., • Define clear roles and responsibilities within the operations team ensuring accountability and ownership and good cross-team working, also partnership with other local BST teams, i.e., IT/AV and HR., • Participate in onboarding and induction of new joiners to BCG, completing office tours and presentations, • As a key member of the LAB Leadership Team, build strong relationships with your peers, contribute actively and with a positive mind-set to any LAB-wide activities, discussions and initiatives, to ensure their success., • Partner with your local Amsterdam and Brussels Workplace Operations Manager counterparts, to understand their needs and provide strategic Operations solutions across all LAB offices. • Ownership and delivery of business improvement projects and office programs, across London, i.e., business continuity planning, incident response, and contribution to large-scale office programs across LAB, when required, i.e., roll-out of new technologies across all 3 sites. • Effective tracking of key operational metrics related to London, i.e., local attendance, space utilization, etc. that affords local leadership a detailed view of their real estate investments; space utilization, employee behaviors, and allows for the aggregation of data to a LAB level for a management dashboard. What You'll Bring • 8+ years’ experience working in an operational / service delivery leadership role in-house in an organization, • Experience working in a fast-paced professional service firm environment, • Extensive technical knowledge in a range of building services disciplines across facilities or estate management, with experience of managing both in-house teams and out-sourced providers, • Extensive knowledge of HS&E obligations, and experience in all practical aspects of deploying HS&E compliance, • Good with data; ability to analyze and interpret both technical and financial information, • Excellent English skills (verbal and written communication), • Excellent communication and presentation skills; confident user of the Microsoft Office Suite, • Ability to influence senior stakeholders with reason and logic, • University degree preferred, • Event management and client-experience related projects preferred, • Given the nature of the role, a typical week will require four days in the office as a minimum. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

: London | Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Manager on the Global People Team, you will drive our communications and engagement strategy from concept through execution. You will play a pivotal role in how we message, communicate, and bring the employee experience to life at BCG. Acting as a strategic partner to the Global People Chair and People Functions, you will lead efforts to craft clear and compelling messages, highlight recognition moments such as promotions and Key to Purpose, and design opportunities for teams to connect and engage. Through this work, you will showcase the value of a career at BCG and bring our Employee Value Proposition (EVP) to life. You will also support People Function engagement with employees and the HR function, transformations, key programs, ad hoc initiatives, and leadership forums such as the People Leadership Tea and People Functional Leadership team—helping shape a more connected, modern HR experience for our employees worldwide. In addition, you will partner with our External Relations team to help strengthen the external profile of BCG’s Global People Chair agenda, while also preparing internal speeches, remarks, and messaging for the Global People Chair and senior People leaders. You’ll create communication and engagement plans, shape thoughtful messaging, and develop content across multiple channels (email, The Unlock newsletter, PowerPoint, Slack, Town Hall video, etc.). You’ll also help scale best practices and foster a strong internal communications community across the people function. This role is ideal for a skilled communicator who’s equal parts strategist and hands-on operator. You bring strong communication judgment, string attention to detail, a deep understanding of internal audiences, a willingness to roll up your sleeves and the ability to translate ideas into messages that land. You’ll report to the Global People Team Strategy & Communications Executive Director. What You'll Bring • 8-10 years of experience in internal communications, change management, or employee engagement—preferably in management consulting or similarly complex, fast-paced, and matrixed environments, • Excellent writing, editing, and storytelling skills across channels and formats, • Experience developing and executing multi-channel communication strategies that align with organizational goals and resonate with audiences, • Proven success supporting large-scale change or transformation through impactful internal communication, • A track record of proactivity, initiative, and curiosity in evolving communications practices Who You'll Work With You’ll join a small, high-impact Global People Team, working closely with the Global People Chair, the Global People Team Strategy & Transformation Executive Director, the External Relations team, heads of People Functions, and a network of communicators across BCG. In this role, you’ll partner with leaders and teams across the Global People Team including BCG UP, L&D, Talent Acquisition, and Total Rewards and other functional groups who are driving change, to help message and bring to life BCG’s EVP with clarity, alignment, and impact. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

: London | Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. As part of the Worldwide BST learning team, you’ll help shape how our people develop the skills and capabilities needed for the future. Working closely with L&D leadership, you’ll support the development, delivery, and continuous improvement of learning solutions that build capability and drive business performance. This role will initially support our IT teams and partner closely with the IT L&D Director. You will play a key role in connecting the learning agenda to business priorities—ensuring that learning initiatives deliver measurable value, align with enterprise goals, and help embed a culture of continuous growth and development. Over time, the portfolio of supported functions may evolve, but the focus will remain on enabling the successful execution of our people and capability strategies—driving upskilling, cross-skilling, and readiness for future business priorities. What You'll Do You will work closely with the senior L&D team, HRBPS and business leaders to: • Contribute to the development of the learning curriculum and roadmap for your audience and align learning initiatives with business priorities, • Ensure learning supports the broader talent agenda for your learners and enables the delivery of the workforce strategy, • Support the development of learning related communications, drive engagement, and enable the broader talent agenda through targeted L&D initiatives, • Conducting needs assessments and analyzing data to identify learning priorities, • Designing and curating learning across modalities, partnering with the COEs, using internal expertise, external content, and digital platforms as appropriate., • Coordinating delivery of learning products, manage logistics and learner experience. Partner with Shared Services where support is available., • Support cross-functional initiatives for BST Learners Worldwide, • Share best practices and team to align approaches, • Understanding business needs and translating these into targeted learning solutions., • Staying abreast of cutting edge thinking in the L&D space, bringing curiosity and creativity to your work, • Building trusted relationships with senior stakeholders and subject matter experts., • Using data and insights to identify skill gaps and track learning impact., • Proactive, comfortable taking ownership, driving to outcome,, • Organized with strong execution and attention to detail., • Navigating ambiguity in a complex, fast-moving environment. What You'll Bring The role will be focused, in the near term, on supporting our IT Function. Experience with technology-focused skill areas and learner groups will therefore be valuable. The scope of supported functions may expand or shift over time in line with business priorities • 6+ years experience in learning and development, • Academic degree, with a concentration in learning and development, talent management/leadership development or organizational development background preferred, • Experience designing or delivering learning at scale using digital platforms., • Demonstrated experience of learning analytics and impact measurement., • Experience of project management including managing multiple work-streams—, • Collaborative style, with the ability to influence and build credibility across technical and business audiences. Who You'll Work With You’ll partner closely with the L&D Director for the function and collaborate with the broader team to deliver the functional learning agenda. You’ll also work with colleagues across L&D in other business units, as well as within our CoEs and Shared Services teams, in support of BCG’s overall learning agenda. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Security Continuous Monitoring Oversight • Establish and lead BCG’s first enterprise-wide Cybersecurity Continuous Monitoring (CSCM) program, ensuring continuous visibility into system, endpoint, network, and cloud activity., • Define and implement governance models, including ownership of monitoring metrics (e.g., MTTD, MTTR, false positive rate, coverage completeness)., • Stand up monitoring processes and integrate telemetry sources across SIEM, EDR, identity, network, and cloud platforms., • Design and implement a continuous monitoring reference architecture, leveraging SIEM, SOAR, UEBA, and threat intelligence., • Establish enterprise logging standards covering log coverage, retention, encryption, access, and integrity requirements., • Drive automation of monitoring workflows and correlation logic to reduce dwell time and improve detection accuracy., • Build the CCM capability from the ground up, defining the operating model, reporting cadence, and engagement with SOC, risk, and compliance., • Develop and track KPIs, ensuring CCM effectiveness is measurable and communicated to senior stakeholders., • Prioritize creation of top 5–10 operational dashboards and reports that provide critical enterprise visibility., • Serve as the founding leader for the CCM function, creating the strategy, roadmap, and tactical build plan., • Partner with enterprise stakeholders across IT, Risk, and Security to align monitoring with business risk tolerance and resilience objectives., • Influence senior leaders by translating technical telemetry insights into business-relevant intelligence., • Build, inspire, and retain a high-performing team of analysts and engineers over time, leveraging both full-time staff and contractors., • Advise senior leadership (via SecOPS) on monitoring-driven insights, risks, and mitigation recommendations. What You'll Bring • Bachelor’s degree (or equivalent). Master’s preferred., • 10+ years in cybersecurity operations, with at least 5 years in security monitoring, SOC leadership, or equivalent detection & response functions., • Proven track record of building or maturing monitoring capabilities (SIEM, SOAR, telemetry pipelines, UEBA, threat intel integration)., • Knowledge of log ingestion, normalization, correlation, and enrichment processes., • Familiarity with leading monitoring technologies: Splunk, DataDog, Microsoft Defender, CrowdStrike Falcon, Azure/AWS/GCP telemetry, threat intelligence platforms., • Expertise in metrics-driven monitoring: defining, tracking, and reporting MTTD, MTTR, false positive rates, and coverage completeness., • Familiarity with frameworks like NIST CSF, MITRE ATT&CK, and ISO 27001, with experience applying these to monitoring., • Experience in threat hunting, anomaly detection, and behavioral analytics., • Strong leadership skills: able to recruit, mentor, and develop a high-performing team in a newly established function., • Executive presence: able to present complex monitoring data and risks to senior leadership in clear, concise business terms. Additional info COMPETENCIES: Director, Cybersecurity Continuous Monitoring Leads a critical security function with measurable business impact. Establishes foundational capabilities, manages delivery, and develops a growing team to support BCG’s enterprise security posture. Technical & Functional Expertise • Develops and executes the continuous monitoring strategy, aligned to enterprise security goals and SecOPS direction., • Demonstrates deep technical expertise in telemetry ingestion, SIEM/SOAR integration, log management, and threat intelligence enrichment., • Serves as a recognized expert in monitoring and detection, providing guidance to peers and influencing related security domains., • Codifies monitoring practices and standards into repeatable processes and playbooks, reducing reliance on ad hoc approaches., • Frames monitoring and detection challenges in business-relevant terms (risk, resilience, compliance)., • Uses data-driven methods (metrics such as MTTD, MTTR, false positives) to identify control gaps and inform improvements., • Translates complex monitoring outputs into actionable insights for stakeholders across IT, Risk, and Security., • Innovates in detection methodologies, leveraging behavioral analytics, anomaly detection, and adversary simulations., • Leads the build-out of the CCM function from the ground up, establishing governance, processes, and reporting., • Structures, plans, and executes monitoring programs and initiatives, balancing near-term needs with long-term maturity goals., • Delivers measurable outcomes (visibility, faster detection, reduced dwell time) that directly enhance business resilience., • Proactively manages resources, balancing full-time staff and contractors to deliver capability within deadlines., • Operates with integrity, safeguarding BCG and client data through responsible monitoring practices., • Promotes a culture of transparency, accountability, and data-driven decision-making in the team., • Demonstrates perseverance and adaptability in building a new function with high visibility and expectations., • Creates an inclusive working environment that values diverse technical and analytical perspectives., • Develops and delivers clear dashboards, reports, and executive communications on monitoring outputs., • Shapes perspectives by translating technical monitoring metrics into risk- and business-relevant insights., • Communicates effectively across technical and non-technical audiences, ensuring alignment with IT and business leaders., • Leads conversations in operational reviews, incident post-mortems, and governance forums., • Builds strong partnerships with SOC, Offensive Security, IT Operations, and Security Architecture teams., • Develops productive relationships across regions and business units to expand telemetry coverage., • Works collaboratively with compliance, risk, and audit to align monitoring with enterprise governance., • Anticipates and manages conflicts in data ownership, tool coverage, and priorities, resolving them constructively., • Defines the vision and purpose of the CCM function, instilling clarity and purpose for the team., • Coaches and mentors analysts, engineers, and contractors to expand monitoring expertise., • Provides stretch opportunities for team members to develop technical and leadership skills., • Balances empowerment and oversight — ensuring autonomy in monitoring activities while maintaining governance discipline., • Leads quality team meetings, defines clear objectives, and ensures alignment to SecOPS priorities., • Provides frequent developmental feedback, fostering a culture of continuous learning and improvement. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

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