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Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Housing Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experience) Hours – 37 hours per week, Monday - Friday Department – Housing Location – Littlemore, Oxfordshire What You’ll Be Doing: Response are recruiting for a Housing Support Worker within our Housing Team. The successful candidate responsible for providing a proactive person-centred approach and support to residents of our Rapid Rehousing Project. Residents may experience conditions such as mental and physical health issues, neurodiversity, drugs and alcohol use and cognitive impairment, criminal history, domestic abuse; family breakdowns, unemployment and abuse. The role helps to get people into supported accommodation; identify individual resident’s needs; plan, develop and deliver the independent living skills program; monitor and manage engagement and challenging behaviour in addition to payment of occupancy charges and support and enable residents for moving into more permanent accommodation. Once residents have moved on, the role will deliver low level move on support for a maximum of three months to establish if the resident has settled into their more permanent accommodation. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: Some of the core duties include: Support the Project Lead to manage and monitor the waiting list and assessments. Take lead on moving residents in and managing a caseload and supporting other staff caseloads in instances of absence. Diligently carrying out right to rent checks with potential residents and ensuring residents are able to sustain accommodation and providing residents with accurate advice and expectations of the project. Ensure compliance with legal and regulatory requirements in relation to housing management and understanding of tenancy law; expectations and regulations. Support and provide relevant guidance to residents to sustain and manage accommodation successfully. Addressing needs in a person centred approach and documenting all conversations and actions necessary within the database. Handle general administrative duties related to housing management, including filing, data entry, and correspondence. Assist with scheduling and coordinating meetings, inspections, and other housing-related activities. Ensure all housing management processes are carried out in line with organisational policies and procedures. Provide high-quality customer service to tenants and prospective tenants. Offer advice and support on housing-related issues, including disputes and maintenance requests. Work closely with other team members to ensure tenant satisfaction and address any issues promptly. Responding to and logging incidents from residents; benefit notifications; complaints and queries; and passing them on to the relevant person(s). The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: Specialised knowledge of a function, trade or craft acquired through advanced formal training. BTEC National Certificate/ONC level or 'A' Levels or Scottish Highers in job-related discipline may be included. Training to City & Guilds level 3. (NVQ-3). Knowledge of benefit entitlement and assessments. Experience in supported housing management setting and being able to deliver positive outcomes. Experience of rent accounting. Experience of providing trauma informed care in challenging situations. Understanding of the homeless pathway. Understanding of mental health and its challenges and barriers. Understanding of housing and tenancy regulations and law. Good literacy and numeracy skills Knowledge of welfare benefits; safeguarding; risk assessments; referral management; of refer tenancy at risk; and needs assessments. A genuine interest in reducing homelessness, mental health and well-being with a commitment to delivering Response’s mission What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme (after probation) Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app – approved by NHS Free flu jabs Free DBS application If this Housing Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date – 05/05/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Mental Health Support Worker - £27,051 - £29,244 per annum (Salaries vary depending on experiences) Hours – 37 hours per week, Monday – Friday, inclusive of bank holidays, Occasional Evening & Weekends. Service – Transitional Support/Oxford. What You’ll Be Doing: The Transitional Support?team are looking for an enthusiastic, caring and motivated individual to join their team. The team focuses on providing care, 5 days a week,?for clients in both (staffed projects and houses out in the community) shared houses and flats, creating a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. The position will require occasional evening and weekend work as required in accordance with the shift rota. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services. Overall job responsibility: Further detail can be viewed in the Job Description. Some of the core duties include: Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Foster a supportive and empowering environment that promotes residents' independence. Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services. Support clients to attend appointments where required. Ensure daily paperwork is completed. Support the Service Manager to achieve monthly service Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational. Essential criteria: GCSE’s in English and Maths (or equivalent) A commitment to undertake continual personal development including completing the Care Certificate IT literate with experience using MS Office packages. Good communication skills, written, verbal and listening. Ability to provide non-judgemental, emotional and practical support to residents. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Demonstrates high levels of personal and professional integrity working to Response’s vision, mission and values Ability to follow health and safety procedures. Demonstrate respect for difference and diversity What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app – approved by NHS Free flu jabs Free DBS application You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 28/04/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Mental Health Support Worker - £27,051 - £29,244 per annum pro rata (Salaries vary depending on experiences) Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings, and weekends. Service – Iris Hayter House, Littlemore, Oxford What You’ll Be Doing: Response are looking for an enthusiastic and motivated individual to join their dedicated team at Iris Hayter House. The Iris Hayter House team is a Care Quality Commission registered care home. The team provide personal care 24/7 for older adults who are diagnosed with enduring mental health and physical health needs. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services. Overall job responsibility: Further detail can be viewed in the Job Description. Some of the core duties include: Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Foster a supportive and empowering environment that promotes residents' independence. Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services. Support clients to attend appointments where required. Ensure daily paperwork is completed. Support the Service Manager to achieve monthly service Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational. Essential criteria: GCSE’s in English and Maths (or equivalent) A commitment to undertake continual personal development including completing the Care Certificate IT literate with experience using MS Office packages. Good communication skills, written, verbal and listening. Ability to provide non-judgemental, emotional and practical support to residents. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Demonstrates high levels of personal and professional integrity working to Response’s vision, mission and values Ability to follow health and safety procedures. Demonstrate respect for difference and diversity What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app – approved by NHS Free flu jabs Free DBS application You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 16/04/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK

Service Manager Location: Abingdon Foyer Salary: £34,000 per annum Vacancy Type: Full-time Closing date: 02 April, 2026 Are you passionate about making a real difference in people’s lives? If so, we’d love to hear from you! Abingdon Foyer, Oxford is an established housing project for young people. We’re looking for a Service Manager to lead one of our Supported Living services, providing high-quality accommodation and person-centred support for customers with diverse needs, including young people, mental health, learning disabilities, and homelessness. In this role, you’ll lead and develop a high-performing team, ensuring their wellbeing and professional growth while delivering outstanding, person-centred support planning. You’ll champion customer co-production, monitor service performance, and report to commissioning teams. Building strong partnerships with local agencies will be key to creating holistic support opportunities. You’ll also promote equality, diversity, and inclusion in every aspect of service delivery, oversee safeguarding and health and safety compliance, and manage tenancy processes. What we’re looking for * Experience in a leadership role within supported living, housing, or social care. * Knowledge of person-centred planning, safeguarding, and housing law. * Ability to manage budgets, performance, and compliance effectively. * Strong communication and relationship-building skills. * Commitment to equality, diversity, and trauma-informed practice. * IT proficiency and excellent report-writing skills. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application