Offres disability friendly à LiverpoolCréer des alertes d'emploi

Fostering People Role: Senior / Supervising Social Worker Contract: Full Time Basic Salary: Up to £43,626.47 per annum, dependent upon experience Base Location: Remote - North West Covering Area: Covering Merseyside and other areas within the North West Benefits • £1,000 Car Allowance or Company Car scheme, • 30 days' annual leave, rising to 35 days with length of service, • Bank Holidays, • Company Pension, • Life Assurance x2, • Employee Discount Scheme & Medical Cash Plan About Us Fostering People is an innovative and developing provider with an Outstanding inspection rating. We have a reputation for providing exceptional support to our children, Foster Parents and dedicated staff team. Established in 2000, our reputation and positive approach has enabled us to achieve growth in the fostering sector. We have received four consecutive Outstanding inspections from Ofsted. Our 2024 inspection report highlighted the following: • Staff and managers work proactively and closely with a wide range of involved agencies and professionals. They constantly strive to learn and improve the services that they provide., • Carers report being very happy working for this agency. They feel that the assessment process is robust and fair. They have excellent support from their supervising social workers, as well as managers in the agency. They attend support groups and regular events with their birth and looked-after children. They feel highly valued and respected as carers., • Agency staff report exceptionally high levels of satisfaction in their roles. They feel well supported, trained and respected. Training opportunities for staff and carers are excellent. What We Are Looking For and What to Expect From Us We are currently looking to recruit a Senior / Supervising Social Worker for our friendly and dynamic team to work primarily with Foster Parent households in Merseyside and other areas within the North West region. • You will be responsible for the recruitment, training, assessment, support and supervision of a range of Foster Parents, ensuring high-quality placements for looked-after children. One of our long-serving, now retired, Supervising Social Workers said this about her experience of working for Fostering People: "Fostering People are a fantastic company to work for where you really feel as though you can make a difference to children's lives. You will feel well supported by your line manager and also by senior management - it's a very open and inclusive environment where you feel able to share your ideas and have them listened to. Working at Fostering People gives you the opportunity to enhance your skills and knowledge and to develop your specific areas of interest." About You • An enthusiastic and committed self-starter with the ability to work independently but also skilled in keeping in touch with team members and Foster Parents. The successful candidate will have excellent assessment skills and will be a strong communicator, both written and verbal, with good IT skills and the ability to produce a high standard of report writing., • You will need to be a qualified Social Worker and hold current Social Work England registration. Recent experience in fostering and children's services is desirable, although less experienced candidates will be considered. You will possess a good working knowledge of relevant legislation, policies and procedures in relation to fostering and safeguarding., • As an innovative agency, we are seeking applicants who possess a real drive and share our creative vision, whether you're new to fostering or an experienced supervising social worker. Contact If you have any questions regarding this vacancy, please contact Lynne Maddocks, Service Manager, on 07970 081444. To be considered, please submit an application and we will be in touch to discuss. Fostering People is an equal opportunities employer and has been awarded Disability Confident Employer status by Jobcentre Plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care, Keywords:Foster Parent, Location:Liverpool, ENG-L1 1JD

About Sureserve Energy Services Meters:Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.As we continue to expand through securing new contracts and maintaining strong relationships with our valued clients, we are looking to grow our team with skilled Dual Fuel Engineers on a permanent basis. At Sureserve Energy Services Meters, excellence is one of our core values, and it drives us to consistently deliver exceptional service, fostering long-term success with our customers. If you're looking for a stable and rewarding career with excellent opportunities for growth, we'd love to hear from you!Purpose of the role: To exchange gas and electricity meters in customers' homes.Provide a first class after-care service which includes a full demonstration to the customer on using their new meter.Repairing and maintaining meters after initial install.Banding A - Dual Fuel Engineer - £ 39,923 per annumBanding B - 3 Phase / Medium Pressure - £ 41,571 per annumOTE for DF only engineer £48-53K - uncappedPerformance bonusWeekly meter fit bonus scheme£60 per month lunch expensesWhat We Offer:We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salaryContributory Pension schemeLife assurance29 days annual leave inclusive of bank holidaysEnhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leaveSureserve Benefits Hub, accessing over 1000's retail discountsVirtual GP service, 24/7, 365 days, available for employees and your immediate familyEmployee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate familyBike2Work schemeSureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.Qualifications and Key skills required: MET1CCN1/CMA1/CMA3Single phase electricMOCOPA (1a and 1c)REGT1 and polyphase electric (desirable not essential)Full UK Driving licenceMinimum of 6 months experience in fitting dual fuel smart meters3 phase or single-off multi is advantageousReasonable AdjustmentsAs part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact .Pre-employment ChecksSuccessful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.Location - Liverpool*Terms and conditions applyFull job description available upon request -TPBN1_UKTJ

Join us as a Teacher : Empower Futures!Do you want to work for a company where wellbeing is more than a word, it's a commitment? Somewhere where the person matters as much as the professional?Well at Progress Schools, that's just the approach we take.Our top-notch benefits go beyond the basics-enjoy access to discounted gym memberships, a free wellbeing app that is jam packed with fitness, yoga and mindfulness resources and dedicated counselling support. And because we know your passion is with pupils and not paperwork, we do everything we can to reduce the amount of surplus admin too.Your work-life balance matters. That's why we offer generous holidays, additional leave for foster carers and flexibility wherever possible.And why do we do this? Because when you thrive, so do our students. So we want to invest in your personal and professional growth as much as we do the young people who attend our schools.But that's not all, we also offer...Professional Development: Support for professional qualifications, in-house training, including paid qualifications. Last year we invested approx. £3.5k per colleague!Financial Security: Death in Service Insurance providing four times your salary.Family-Friendly Policies: Enhanced Maternity/Paternity Leave.Health and Wellbeing Cashback: Access to Medicash for you and your dependants, covering the costs of eye tests, optical, dental, prescriptions, and holistic treatments up to £900 annually.Recognition Awards: Monthly, Quarterly, and Annual Recognition Awards.Referral Bonus: £500 for referring top talent.Exclusive Discounts: MiRewards benefits platform, offering loads of discounts and rewardsWeekly drop ins with Senior Leaders: Connect, clarify and communicate with weekly drop-ins with our Managing Director and organisation SLTGroup Connection: Annual Group conference and a comprehensive benefits review.What are we looking for from you?Engagement Skills: Ability to engage learners and support their ambitions. To bring fresh ideas and creativity to the classroom and outside it.Emotional Support: Passionate about making a positive impact on students' lives.Academic Background: Degree in a Relevant Teaching Subject, equivalent for SEN (desirable)Core Teaching Qualifications: Teaching Qualification in (QTS/QTLS) or be willing to work towards it. Specialist Teaching Qualification (DesirableExperience: Have worked in a school environment. Particularly, experience in secondary school would be an added advantage.Teaching Subjects: English, Maths, and Science Proficiency, a minimum of grade 4/C or higherKnowledge: Have an understanding of alternative provision and dealing with students with special needs.Problem-Solving: Aptitude for solving problems and making effective decisions.Communication: Professional communication with students and staff.Promotion of Values: Commitment to promoting equality, diversity, safeguarding, wellbeing, and British values.Time Management: Effective time management for planning, delivery, and assessment.About the School:Progress Schools is part of The Progress Group, the Group is made up of six business units, each of which aspires to innovate, influence, and inspire others through high-quality and purposeful education and training. Progress Schools is a national group of 13 independent OFSTED-regulated schools.Progress Schools - Liverpool is part of The Progress Group, the Group is made up of six business units, each of which aspires to innovate, influence, and inspire others through high-quality and purposeful education and training. Progress Schools is a national group of 13 independent OFSTED-regulated schools. Progress Schools - Liverpool has a maximum capacity of 45 students.Please click here to view the Job Description.How to Apply: Ready to be a part of our journey? Submit your application with a brief note about your training philosophy by clicking APPLY. If you have any further queries, then please get in touch with our friendly recruitment team by emailingLet's redefine education together! #JoinOurTeam #EducationRevolution #AlternativeEducation #TeachersWantedDiversity and Inclusion Statement: The Progress Group is an Equal Opportunities Employer. We are committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information, or parental status. All employment decisions are based on merit, job requirements, and business needs.Safeguarding Statement: We are committed to safeguarding and protecting all children and young people by implementing robust safer recruitment practices. For details of our commitment to safer recruitment please visit our website for further information.Note: We are unable to provide Visa sponsorship for this role.TPBN1_UKTJ

DescriptionInternal use only - Grade FAbout usWe’re the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you’ll love making it sparkle for millions of Very customers. About the TeamYou will work in the Loss Forecasting & Portfolio Quality team within Credit Risk which is a team of 6 (Credit Risk department consists of c.60 FTE), working on multiple priorities within a fast paced, dynamic environment. Our team are responsible for aspects of bad debt including forecasting, loss provisioning, write offs, assessing portfolio quality, amongst much more. We don’t expect you to know everything, we have a friendly team who will be able to support you and help you settle in and learn.About the roleAs a Senior Credit Risk Analyst in the Loss Forecasting & Portfolio Quality team, you will leverage our data to generate insights into bad debt performance.Reporting to the Senior Credit Risk Manager (Loss Forecasting & Portfolio Quality), you will manage stakeholder expectations and prioritise your workload to ensure bad debt impacts are accurately reflected across Financial Services, enabling us to make informed decisions.You’ll work alongside top talent across Financial Services and the wider Group, collaborating to deliver the ambitions of the business and the Credit Risk function.About youOur underlying requirement is to find the right candidate, so we’re keen to hear from you even if you don’t think you tick all of these boxesBachelor’s degree in a quantitative field (e.g. Statistics, Mathematics, Economics, or a related discipline).Experience in loss forecasting, stress testing, scenario modelling or developing traditional statistical models (e.g. linear/logistic regression and decision trees).Proficiency in SAS, SQL and Excel for data extraction, manipulation and modelling.Experience within Credit Risk, financial services or banking.Understanding and/or experience of IFRS 9 accounting principles and modelling.A curious mindset with a passion for using data to solve complex problems.A collaborative team player who can quickly build relationships with colleagues and key stakeholders.Some of our benefitsFlexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays LinkedIn learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career siteHow to applyPlease note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.What happens next?Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have.2nd Stage – A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely.As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Diversity, inclusion and equal opportunitiesWe’re building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don’t discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via talentacquisition@theverygroup.com. We’ll be happy to support you.We’re proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work. Job SummaryID: BF41AAF08DDepartment: Financial ServicesType: full time

Join Our Team as a Caretaker! \n Are you looking for a rewarding opportunity in the education sector? Do you have a passion for maintaining safe and welcoming environments? Our client is seeking a dedicated and enthusiastic Caretaker to support their school community in Liverpool, L25. This is a temporary role that runs from 20th July to 28th August, with hours from 8 am to 4 pm, Monday to Friday. You'll be compensated with a competitive pay rate of £12.65 per hour. \n What You'll Do:As a Caretaker, you will play a vital role in ensuring that the school premises are clean, safe, and operational. Your responsibilities will include: \n\n • Opening and Securing the School: Be the first face students and staff see in the morning and the last to ensure everything is locked up safely at the end of the day.\n, • Health & Safety Compliance: Maintain the premises to meet health and safety regulations, ensuring a secure environment for everyone.\n, • Maintenance and Repairs: Carry out basic maintenance tasks and repairs to keep the school running smoothly.\n, • Site Security Monitoring: Keep an eye on site security, addressing any issues swiftly and effectively.\n, • Supporting Deliveries: Assist with the movement of equipment and furniture as needed, ensuring the school is well-equipped for activities.\n, • Outdoor Upkeep: Contribute to the general maintenance of outdoor areas, helping to create a pleasant environment for students and staff alike.\n\n What We're Looking For:We are searching for someone who is proactive, reliable, and has a keen eye for detail. The ideal candidate will possess: \n\n • A strong commitment to health and safety standards\n, • Basic maintenance skills\n, • Excellent communication abilities\n, • A friendly and approachable demeanour\n, • Flexibility to adapt to various tasks as they arise\n\n Why Join Us?This is more than just a job; it's an opportunity to make a real difference in the lives of students and staff. You'll be part of a supportive team that values your contributions and fosters a positive working environment. \n\n • Gain valuable experience in the education sector\n, • Make new connections and build your professional network\n, • Enjoy a fulfilling role that contributes to the community\n\n If you're ready to step into this exciting temporary position and help keep our client's school a safe and welcoming place, we want to hear from you! \n How to Apply:Interested candidates are encouraged to send their CV and a brief cover letter outlining their relevant experience. Don't miss out on this fantastic opportunity to be a part of something special! \n Join us in creating an environment where everyone can thrive! Apply today! \n Note: This position is temporary, with a contract duration from 20th July to 28th August. \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Adecco aim to respond to all applicants, however due to the substantial number of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notice that you have not been shortlisted on this occasion. \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Join Our Team as a Maintenance Operative! \n Location: Liverpool, L6Pay Rate: £15.00 - £17.50 per hour (depending on experience)Hours: Monday to Friday, 9:00am - 5:00pm (30-minute unpaid lunch break)Contract: Temporary with potential for permanent placement \n Are you a hands-on maintenance professional looking for your next opportunity? Our client is seeking a dedicated Maintenance Operative to join their dynamic team ! This temporary role not only offers a chance to showcase your skills but also provides the potential for a permanent position. \n About the RoleAs a Maintenance Operative, you will play a crucial role in ensuring that the site remains safe, functional, and inviting. If you thrive in a fast-paced environment and enjoy a variety of tasks, this is the job for you! \n Key Responsibilities \n\n • Carry out day-to-day maintenance and repair tasks across our building.\n, • Respond promptly to maintenance requests from residents and site management.\n, • Complete basic plumbing repairs, including fixing leaks, unblocking sinks, and replacing taps.\n, • Undertake minor electrical maintenance such as changing light fittings and bulbs (where competent and authorised).\n, • Perform general carpentry repairs, from adjusting doors to repairing furniture.\n, • Conduct painting, decorating, and touch-up work to uphold accommodation standards.\n, • Carry out routine inspections of communal areas and residential units.\n, • Support room turnaround activities during student move-in and move-out periods.\n, • Assist with health and safety checks to ensure compliance with company policies.\n, • Identify and report larger maintenance issues needing specialist contractors.\n, • Maintain accurate records of completed work and outstanding maintenance issues.\n, • Keep tools, equipment, and work areas clean, organised, and safe.\n, • Support site teams during peak periods, including occasional weekend shifts in August.\n\n Essential Requirements \n\n • Previous experience as a Maintenance Operative, Caretaker, Handyperson, Facilities Assistant, or in a similar role.\n, • Good all-round maintenance skills in plumbing, carpentry, painting, and general repairs.\n, • Ability to work independently and manage a varied workload.\n, • Strong problem-solving skills and attention to detail.\n, • Excellent communication skills with a customer-focused approach.\n, • Understanding of health and safety practises in residential or commercial settings.\n, • Reliable, punctual, and professional attitude.\n\n Desirable Skills \n\n • Experience within residential properties, hotels, or facilities management.\n, • Relevant maintenance qualifications or trade background.\n, • Knowledge of building maintenance systems and compliance requirements.\n\n What We Offer \n\n • Competitive hourly rate of £15.00 - £17.50 per hour.\n, • Monday to Friday working pattern for a great work-life balance- some weekend work may be asked in the next few months\n, • Opportunity to gain invaluable experience.\n, • Potential for the role to become permanent for the right candidate.\n, • A supportive and friendly working environment that values your contributions!\n\n If you're ready to make a difference in the lives of students and enjoy a variety of maintenance tasks, apply today! Join us in creating a welcoming home for students and be part of a fantastic team. We can't wait to hear from you! \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Adecco aim to respond to all applicants, however due to the substantial number of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notice that you have not been shortlisted on this occasion. \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Building Surveyor / Senior Building SurveyorLiverpoolWe are working with a highly respected multi-disciplinary property consultancy in Liverpool, looking to recruit a Building Surveyor / Senior Building Surveyor. The business has built an outstanding reputation within the education sector, delivering projects for clients ranging from primary schools through to universities, whilst continuing to expand in other sectors including healthcare and residential.Due to continued growth, they're looking to appoint a Building Surveyor or Senior Building Surveyor to strengthen their Liverpool team.The RoleYou'll be involved in a varied workload covering both professional and project work, including:Condition surveysRefurbishment projectsRoof replacementsWindow and door replacement schemesInternal alterationsCompliance and maintenance projectsProject delivery from inception through to completionAbout the TeamThe Liverpool office is home to around 20 surveyors within a wider team of approximately 30 staff, creating a friendly and collaborative working environment. The business values teamwork and knowledge sharing, with experienced professionals readily available to support colleagues. They're looking for surveyors who enjoy delivering quality work rather than managing large teams, making this an ideal opportunity for technically strong individuals who want to focus on project delivery.To apply;Degree qualified in Building SurveyingPrevious consultancy experienceWorking towards chartership or recently qualifiedSenior Building SurveyorMRICS CharteredStrong technical Building Surveying experience within a consultancyAble to independently deliver projects and professional instructionsAPC SupportIf you're working towards chartership, you'll benefit from a structured APC programme including:Monthly APC workshopsDedicated drop in support sessionsGuidance from experienced APC mentorsRegular training delivered by recognised RICS specialistsThe consultancy has a strong track record of helping surveyors successfully achieve chartership.BenefitsCompetitive salaryCompany performance bonusIndividual performance bonusesFee winning incentivesAnnual Christmas bonusStructured APC supportExcellent career progression opportunitiesFriendly, supportive office cultureHybrid workingWhy Apply?This is an opportunity to join a consultancy that genuinely invests in its people, rewards high performance, and offers long term career development.If you're looking for a role where your work is recognised, your career is supported, and you'll have the opportunity to work on a diverse portfolio of projects across education and the wider public sector, we'd love to hear from you.Please contact Gemma at Calibre Search for a confidential discussion.Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.

Our everyday digital experiences are in the midst of a realtime revolution. Whether chatting alongside a livestreaming event, receiving realtime financial information, or working with colleagues in an online collaborative environment - consumers simply expect realtime digital experiences as standard. At Ably we’re not just witnessing this revolution, we’re powering it - at scale. At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of products to build, extend, and deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting organizations like Harness, EA, Panasonic and HubSpot. Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. And we’d like your help. Thousands of developers around the world use Ably's SDKs and APIs to power realtime features in their applications. The Developer Experience team is responsible for ensuring that Ably is a platform that exemplifies great developer experience, and is a reference point that other companies aspire to. As our Senior Developer Experience Writer, you’ll be contributing directly to this goal; helping developers to quickly understand Ably, build confidently and ultimately succeed with the platform. At its core, this is an AI-focussed role; you’ll be in charge of setting up the foundations that empower engineers to produce first-class developer documentation with AI at scale. You’ll use AI to automate checks, maintain quality, and allow for rapid iteration in the content itself, as well as in the documentation platform. You’ll still be setting the standards for technical content across the business, and using your expertise to shape the information architecture. This is a modern take on technical writing; you’ll be using AI to both increase your own output, whilst also increasing the velocity of other contributors. The same core values still apply though - ensuring that users can quickly understand and succeed with Ably. • Use AI to produce quality content. You’ll write reusable prompts and skills that docs contributors can use to ensure their content meets Ably’s quality standards., • Define and uphold content standards. You'll help define what great looks like; from docs structure and style to making sure that PRs are always exceeding standards. You’ll leverage AI to check for technical accuracy, and make sure that content always assists developers in learning and succeeding with Ably in the fastest and easiest ways possible., • Build engaging educational content templates. You’ll lead by example by producing reference content that others can use as a pattern to write similar content. This will be in the format of templates and skills that team members can leverage., • Empower engineers to write great content. You'll coach and support engineering contributors to ensure that they’re always producing accurate, well-structured, developer-friendly content., • Champion effective AI use. You'll promote the use of AI for efficiency, while maintaining a sharp eye for quality ensuring content meets editorial standards, is technically accurate, and is free from AI-generated patterns that undermine trust or clarity., • Maintain and elevate the docs platform. You'll take responsibility for shaping the documentation platform's components, structure and tooling. This includes making sure content is logically structured, and easily navigable, and that it helps external developers understand Ably in new and exciting ways., • Proven success creating technical content for developers, such as documentation, API references and guides; with a portfolio that others have visibly learned from., • Experience reviewing and giving feedback on technical writing, with the ability to coach others to improve their craft., • Experience and a desire to work in an AI-forward environment. Experience in automation, working with agents and producing quality content at scale is a bonus., • Experience of using AI tools as a core part of your workflow for writing, research and coding, as well as understanding their output and limitations., • Familiarity with APIs, SDKs, and modern web development tools, with the ability to read, write and reason about code examples in at least one programming language (ideally JavaScript)., • Strong instincts for developer experience, particularly around onboarding, and a genuine desire to produce experiences that delight developers., • A proactive, self-directed mindset with the ability to take ownership of projects end to end, from ideation through to completion., • Experience at a startup or growth-stage company, or the adaptability to thrive in a fast-paced, agile environment with a focus on rapid iteration, with excellent communication and cross-functional collaboration skills., • Experience in maintaining and shaping a documentation platform or developer portal., • Familiarity with information architecture principles and content strategy., • Familiarity with git-driven workflows for managing content changes., • Some knowledge or understanding of event-driven architecture. We’re tackling planet-scale problems and our ambitions are a testament to that. You’ll join a successful, deeply motivated and collaborative team that thrives on innovation, experimentation and autonomy. To get a sense of life at Ably, visit our . You can also read about the origins of Ably's core values on . We believe in fostering a culture that's built on inclusivity and mutual respect among all team members, and we recognise that each individual is different and will want to be supported in their role in different ways. We provide a range of perks and benefits to aid folks' development and wellbeing, allowing them to be their best selves and do great work. • A remote-first and flexible work environment. UK-based teams come together in person once per month in our London hub (next to Old Street) and we get together as a company twice per year. Aside from that, you’re welcome to work wherever suits best for you., • Equity. We’re a growing start-up and we want all team to members to share in the success of the company through our EMI share options programme., • Enhanced holiday allowance. Our policy provides Ablyans with 28 days of paid annual leave (27 regular days, plus a day off to enjoy your birthday)., • Enhanced parental leave package, so that you can take the time you need to get to know your new family member, rest and recover., • Home workstation budget of £500 on joining (and £150 p/a thereafter), so that your home office is set up to serve you well and that you have everything you need to work comfortably., • Personal learning and development budget of £1000 annually, and 5% L&D time during working hours to focus on improving your skillset., • Private healthcare with BUPA., • Medical cash plan to cover a range medical and dental costs., • Mental wellbeing coaching and counselling from Self Space., • Monthly wellbeing budget via Juno., • Life assurance and income protection., • Access to Tech & Cycle to Work schemes., • Weekly snack allowance for our end-of-week “Need To Know” meeting., • A fully-paid one-month sabbatical after five years with Ably. We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity. If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an _; we’d be more than happy to give you some advice on your application.

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity. The Sales Account Director, Enterprise role is responsible for unlocking programmatic advertising revenue from holding company agencies and the largest advertising brands. You’ll own the relationships with our customers and drive greater adoption of our DSP through solutions-oriented selling. A successful Sales Account Director will clearly understand the client’s long-term business objectives and uncover partnership opportunities to further grow the client’s business with StackAdapt. You’ll work closely with the StackAdapt Client Services teams to grow and retain existing accounts by presenting new campaign strategies and solutions to clients and building strong relationships. StackAdapt is a Remote First company and we are open to candidates located across the UK. \n What you'll be doing: • Identifying, pitching, and closing media and platform sales deals with holding company agencies and brands specific to B2B., • Take lead in responding to RFP’s or new inner agency opportunities, including qualification & win strategy, • Establish and cultivate relationships with top executives at advertising agencies and their associated brands, • Engage in discussions about product development based on client feedback with senior stakeholders across sales, product and engineering, • Manage existing client relations and seek account growth opportunities, • Partner with your dedicated StackAdapt Account Manager to grow and retain existing accounts by presenting new campaign strategies and solutions to clients, and building strong relationships, • Showcase the benefits of StackAdapt's media buying platform through detailed product demonstrations., • Accurately manage and communicate quarterly forecasts and pipeline What you'll bring to the table: • 8-10+ years experience at a DSP, SSP, publisher, ad network, ad server, or digital agency, • Established network within Agency holding companies, large independents, and/or enterprise brands specific to B2B, • Previous experience selling programmatic to Enterprise B2B Brands and agencies, • Strong established network and relationships with decision-makers at hold-co advertising agencies, independent agencies, and brands., • A solutions-oriented approach: ability to understand and communicate customer challenges and pain points and navigate internally to help solve challenges, • A deep understanding of the programmatic ecosystem and DSP dynamics, • Ability to travel to meet with customers in-market and conduct senior-level presentations, • Proven track record of exceeding revenue expectations StackAdapters enjoy: • Competitive salary and commission structure, • Private Medical Insurance cover, • Auto-enrolment into the company pension scheme, • Work from home reimbursements, • Coverage and support of personal development initiatives (conferences, courses, etc), • An awesome parental leave policy, • A friendly, welcoming, and supportive culture, • Our social and team events (virtually!), • Take part in our walk and wander policy and work anywhere in the world \n StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: _ _ _ and by Great Place to Work® _ #LI-Remote

Kitman Labs is a global human performance company, disrupting and transforming the way the sports industry uses data to increase the performance of the world's top athletes. Driven by a passion to innovate in the areas of sports performance, analytics and user experience, we have assembled a team of the industry’s top data scientists, sports performance scientists, product specialists and engineers. The company received recognition by Fast Company in 2019 as one of the most innovative companies in the world. Kitman Labs’ advanced Outcome-driven Analytics and Performance Intelligence Platform are used by over 700 teams in 50 leagues on 6 continents spanning soccer, rugby, American football, baseball and ice hockey. The Role Senior Front-end engineers are responsible for building the interface of Kitman Labs products. They do this with a focus on usability, security, robustness and performance. The front-end engineering team, in conjunction with our Product Strategy and Innovation team, build user friendly interfaces that showcase massive amounts of data from sports teams allover the globe. We’re looking for people who are looking to kick start their careers by joining a dynamic, growing team of engineers. We believe in constant growth in a collaborative, positive environment, you’ll work closely with other engineers who are experienced in mentoring and guidance. You’ll need to combine a passion for learning with a drive to deliver successful products. New technologies or approaches to solving problems don’t bother you. You are detail oriented but also pragmatic and considered in where you spend time and effort. \n We will expect you to • Contribute to the design, build, and maintenance of our interfaces with a focus on user experience., • Help us constantly improve our engineering processes, standards and tooling., • Work with our backend engineers and designers to build features that users love to use., • Help to investigate and debug issues as they occur., • Contribute to our technical architecture as we grow. Experience and skills we look for • Have shown an ability to take on new technologies and languages. We work mostly in React and Ruby but this isn’t a prerequisite, we’re more interested in your ability to learn., • Hold yourself and others to a high bar., • Take pride in working on projects through to a successful completion., • Comfortable working in a dynamic team with a focus on delivering features through to production. \n Benefits At Kitman Labs we pride ourselves on being the best and working with the best, so it should be no surprise that we are also dedicated to keeping the best through building a world-class work culture. We truly believe that a successful company begins through having an outstanding and inspiring culture, so our benefits reflect this: • Competitive salary, • Health insurance for employee & dependants, • Meaningful equity, • Pension Plan, • Life Cover, • Income protection, • Wellbeing benefits Location While this role allows for remote work, occasional face-to-face-gatherings are recommended. Diversity In addition to building a team with diverse skill-sets, Kitman Labs is committed to hiring people with diverse backgrounds. We do not discriminate based on age, civil or family status, disability, ethnicity, gender, race, religion, or sexual orientation. If you are a person with a disability and require assistance during the application process, please let us know. You can find information about how we process, share and keep your personal data safe by reading our _

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary The Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality. Design, build, and maintain public-facing APIs and Agentic tools that enable enterprise customers to integrate with and extend the Firstup platform. Develop and own integrations with external enterprise systems, including HRIS platforms such as Workday, SAP SuccessFactors, and Dayforce. Build and maintain shared platform services used across the wider engineering organisation. Write high-quality code (reliable, readable, efficient, testable, scalable, maintainable), provide thorough code reviews, and create comprehensive tests and documentation. Apply broad, in-depth knowledge to develop and maintain large-scale multi-tenant services in the cloud. Actively use Generative AI tools and coding agents in day-to-day workflows to improve code quality and accelerate delivery. Collaborate across teams on industry standards and best practices to help others solve complex problems. Design future-ready solutions and address architectural gaps using modern microservices and cloud-native patterns. Own production health for your services, contributing to on-call rotations, incident response, and post-incident reviews in a "you build it, you run it" environment. Identify, analyse, and resolve system availability, reliability, and performance issues, contributing to observability and resiliency improvements. Partner with Product Management and Design to translate business requirements into scalable technical solutions. Bachelor's degree in Computer Science or related field, or equivalent experience. 5+ years building reliable, performant applications and microservices. Strong proficiency in TypeScript and Node.js. Ruby experience is a plus. Proven full-stack experience across frontend (React.js), backend, and database layers. Technical depth in at least one specialisation: networking, security, serverless, event streams, or similar. Strong AWS experience, including compute, storage, networking, and monitoring. Excitement to build beautiful, intuitive products with a strong customer focus. Innate curiosity and a desire to learn and teach. Experience building and maintaining integrations with HRIS platforms such as Workday, SAP SuccessFactors, Dayforce, or similar enterprise HR systems. Experience with Kubernetes, Docker, and Helm. Experience with Datadog or similar observability and monitoring platforms. Demonstrated use of Generative AI tools or coding agents in development workflows. Experience in enterprise SaaS organisations, particularly HR Tech or regulated domains. Familiarity with ML/AI integration in production systems. Open-source contributions or a history of side projects. Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Bayswater Education is a vibrant network of global educational centres dedicated for over 75 years to educating and inspiring people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad – whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves. Key Details • Contract: Fixed-term contract, • Delivery: Online via Microsoft Teams, • Teaching Schedule: Teaching 10 hours a week, Monday to Friday, 09.00 - 11.10 BST (10 min break) plus marking and tutorials. Tutorials between 1-3 hours a week., • Start date: Early May 2026 or late June 2026, • Duration: 6 or 12-week programme, • Pay: Range between £420 and £520 pw, depending on student numbers. This rate is delivery inclusive of marking, tutorials, admin, meetings, preparation, and exam delivery, • Partner institutions: Music and Arts universities in the North of England, • Student profile: International arts students, primarily Chinese L1, IELTS 5.0–6.0 entry range About the Programme This pre-sessional EAP programme prepares international arts students to meet the English language entry requirements of Music and Arts universities in the North of England. Students have narrowly missed institutional thresholds and are working towards CEFR B2+ - C1 equivalency. The Role You will plan and deliver structured, engaging EAP lessons online, teach across all four skills, assess student work against SELT-aligned scoring at B2–C1, and provide constructive feedback within agreed turnaround times. You will also maintain accurate records, meet administrative deadlines, and flag any student concerns promptly to the Programme Manager. The programme provides a full curriculum, daily tasks, and materials. You will be expected to supplement these as needed and to adapt your delivery to the cohort’s strengths and challenges. Requirements • A master’s degree in EAP, Applied Linguistics, TESOL, or a closely related field, • A recognised ELT teaching qualification, • At least two years’ experience delivering EAP for a UK university, • Direct experience teaching Chinese L1 learners desirable, • Familiarity with SELT question formats and SELT-aligned scoring at B2–C1, • Strong administrative reliability and prompt communication, • A collaborative, flexible, and solutions-focused approach, • Stable and fast internet connection What We’re Looking For Someone who is confident teaching in a synchronous online environment, takes the admin side of the role as seriously as the teaching, and genuinely believes in giving every student the best possible chance of meeting their entry conditions. You work well within a structure and communicate promptly. What we offer • Remote work model., • Great learning and development opportunities., • Warm and friendly work environment., • Working with a great multicultural team of professionals., • Regular online networking and cross-departmental meetings with the Bayswater team based all over the world. Bayswater is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Our initiatives and strategies are dedicated to develop, attract and advance the most talented individuals regardless of their race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity. We are committed to equal employment opportunity We are committed to ensuring that your data is secure with us. For more information, you can read our _.

Department: Customer Support Reports to: Customer Support Manager Location: Fully remote for candidates based outside the UK, or UK-based hybrid (within travelling distance of London) Role Type: 3-month contract initially, with the potential to extend or move to a permanent role, depending on business needs. 3-5 days per week depending on your availability. Hours will be Mon-Fri, 9am-5pm UK time About Us At Cambridge Audio, we're a different sort of global audio company, resolutely independent and always authentic. We're on a mission to break down barriers to top-tier sound, so it's not the exception, but the norm. It's what we've been doing for over 50 years, and we're only just getting started. Our award-winning product lineup includes headphones, lifestyle audio, and premium hi-fi. We also own StreamMagic, our own music streaming platform, plus a music venue and bar called Melomania at our London Bridge HQ. Work at Cambridge Audio is more than just a job. We're passionate about what we do, and have fun doing it, developing our skills and careers, plus those of the colleagues around us. Learn more at _ Our Culture A shared love for music and a commitment to exceptional products and customer experience drive us. With strong team spirit across our five global offices, our core values define our work: • Made By Music - Inspired by shared passion and independence., • Pride in our product and service - Obsess over detail, always learning and improving., • Embrace the culture - Integrity, Innovation, Energy, Openness, Teamwork, Diversity, Flexibility, Fun, Music., • Make an impact - See it through. Go the extra mile. About the Role As a Customer Support Agent, you'll be the first point of contact for our customers, helping music lovers around the world get the very best from our award-winning hi-fi products. Whether it's helping someone get the best sound from their CXN100 or resolving a return request with empathy and speed, your role is essential in maintaining the trust and loyalty of our global customer base. This role requires genuine product knowledge. You'll need to understand hi-fi and audio equipment well enough to give customers real technical guidance, not just follow a script. Key Responsibilities Core Support • Respond to customer queries via Zoho Desk, email, live chat, social, and phone in a clear, caring, solution-focused way, • Troubleshoot technical issues with jargon-free guidance that empowers customers, • Handle warranty and return (RMA) requests, including replacements, repairs, and refunds, • Make outbound calls when required to resolve more complex support issues, • Collaborate with our service centres and global teams to keep customers informed, • Ensure every interaction reflects our values of trust, warmth, and respect Ticket Management • Respond to a minimum of 50 support tickets per day (unless otherwise prioritised), • Maintain a Customer Satisfaction Score (CSAT) of 95% or above, • Ensure all tickets are replied to within 24 hours (Mon-Fri) and remain within SLA, • Monitor feeds and channels (AM/PM) to stay on top of all inboxes RMA, Replacements & Refunds • Monitor, respond to, and approve return requests, • Monitor Pending Replacement and Refund queues to ensure timely updates Content & Self-Service Support • Flag content needs and improvements for our Customer Help Centre, • Contribute to Help Centre updates with FAQs, troubleshooting steps, and product info, written in a clear, concise and customer-friendly fashion Team Culture & Collaboration • Champion empathy, excellence, and customer-first thinking in all you do, • Work closely with Product, Marketing, and Operations to share customer insights, • Proactively raise recurring issues to improve service and product experiences, • Embrace continuous improvement in tools, processes, and customer outcomes Requirements • Required: hands-on customer support experience with audio, hi-fi, or consumer electronics products. You should understand how these products work well enough to troubleshoot technical issues, not just handle generic support tickets., • Empathetic communicator who genuinely enjoys helping people, • Strong organisational skills with the ability to manage multiple priorities, • Proactive mindset and collaborative spirit, • Experience with Zendesk, Zoho Desk, or a similar support platform is a plus, • Experienced in the use of and experimentation with AI as a copilot, or at least genuinely receptive and excited to experiment with AI design tools and integrate them into your workflow Personal Profile • A strong passion for helping people and putting the customer first in all that you do, • Calm and solution-focused under pressure, especially during peak periods, • Genuinely curious about audio technology and how products work, • Comfortable working independently in a remote, distributed team Working Pattern & Duration 3-month contract initially, with the potential to extend or move to a permanent role, depending on business needs. 3-5 days per week depending on your availability. Hours will be Mon-Fri, 9am-5pm UK time. Full-time hours required during peak trading periods (e.g. launches, sales events). Compensation Competitive rate, based on experience. Equal Opportunities Cambridge Audio is committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, race, religion, sex, sexual orientation, or any other protected characteristic. If you need any adjustments to the recruitment process, let us know. How to Apply Complete the form to submit your details with CV and cover letter. All applications will be treated in the strictest confidence.

Remote (UK-based) | Full-Time Reactive Markets is the 2026 OTC Trading Platform of the Year (_). Our network handles over $50 billion in daily trading volumes across FX, Equities, and Cryptocurrency, connecting 40+ of the world's leading liquidity providers. We build trading systems that operate at the edge of what's technically possible — where nanoseconds matter and a dropped message costs real money. Our engineering team is small, senior, and deeply invested in the craft of building cutting edge, reliable, high-performance systems. We're looking for a C++ Software Engineer who wants to build low-latency trading infrastructure on Linux. You'll work on the core components of our Switchboard trading platform — pricing engines, connectivity gateways, market-data systems, and the messaging layer that ties them together. This is not a role where you write code and throw it over a wall. You build it, you test it, you deploy it, you support it in production, and you improve it. Our engineers own the full lifecycle — from design through to operational excellence. When something breaks at 4pm on a Friday, you're part of the team that investigates and fixes it. Occasional hours outside the normal working day are required for production releases, scheduled maintenance windows, and Level 3 support during critical incidents. We keep this to a minimum and recognise the commitment — but owning a production trading platform means being there when it matters. Modern C++20 and Go on Linux — a modern software stack based on open source Cloud-native infrastructure on AWS with colocation in key data centres Microsecond-level latency optimisation and high-throughput messaging Market-data and reference-data pipelines across multiple asset classes FIX protocol integrations with global banks and liquidity providers Observability and monitoring — dashboards, alerting, and metrics that make system behaviour visible Production systems that handle real money — reliability is not optional Technical: Strong C++ with Linux systems programming (3+ years) Comfortable working close to the metal — you understand what's underneath your code Experience with performance-sensitive systems (profiling, optimisation, deterministic behaviour) Familiarity with networking fundamentals (TCP/UDP, socket programming) Go experience is a strong bonus — we use Go extensively for microservices and command-line tooling, and you'll be expected to work with it internally. If you don't know it yet, strong C++ engineers pick it up quickly Python for scripting, automation, testing, and data analysis — used across the platform for tooling and operational workflows Git and shell scripting Experience in financial services or trading technology is a plus but not essential How you work: You ship. You're delivery-focused — you iterate, you improve, you get things into production You own it. When you build something, you take responsibility for its behaviour in production. You respond to incidents (15-minute acknowledgement SLA during working hours), investigate issues, and close the loop You write things down. Documentation is not an afterthought — it's how we scale knowledge across a distributed team. If it's not written down, it doesn't exist You communicate. We're a distributed team across multiple time zones. Clear, proactive communication — especially when things go wrong — is essential You care about quality. You write clean, testable code. You review your peers' work thoughtfully. You push for continuous improvement without gold-plating You embrace AI tooling. We use AI tools (Claude, Gemini) to amplify our engineering capability — from code review and debugging to incident investigation and documentation. You don't need to be an expert, but you should be curious and willing to learn Real problems — trading systems where performance is measured in microseconds, not user clicks An excellent team — senior engineers who care about craft, collaborate openly, and hold each other to high standards Ownership — small teams, clear accountability, direct impact on the platform and our clients Competitive package — up to 30 days leave + bank holidays, private health insurance, pension, life insurance, dental/optical cashback, cycle to work, socials and offsites Remote-friendly — work from home with flexibility. We trust our people to deliver Sustainable pace — we work hard, but we don't burn people out. Balance is how we stay sharp Growth — career progression to senior roles, performance specialisation, or technical leadership. We invest in people who invest in us We believe in transparency, honest feedback, and writing things down. We celebrate delivery, not activity. We frame AI as empowering people — removing toil, amplifying capability, enabling higher-value work. We aim to build systems that don't depend on the heroics of individuals to maintain and support — systems and processes that are resilient, documented, and sustainable. We keep our process focused and respectful of your time. Our process follows three stages. Stage 1: Initial Conversation with Talent Acquisition Format: Video call, ~30-45 minutes Stage 2: Hiring Manager Conversation with the relevant team lead or hiring manager Format: Video call, ~60 minutes Stage 3: Technical Interview with two members of the relevant engineering team Format: Video call, interactive session, ~60 minutes What to expect in each stage will be explained by Talent Acquisition if you're invited to interview. Throughout the process, we aim to keep momentum with no unnecessary delays between stages, and feedback typically comes within a few business days. *Please note that depending on availability, Stage 2 and 3 may swap around. Please apply directly via this job posting — all applications, including those submitted via LinkedIn, are managed through our applicant tracking system, so you'll always land in the same place regardless of where you found this role. Right to Work: Candidates must have the existing right to work in the UK. We are not currently able to offer visa sponsorship for this role. Equal Opportunities: Reactive Markets is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Reasonable Adjustments: If you need any adjustments or support during the application or interview process, please let us know — we're happy to accommodate. Data Protection: By applying, you consent to Reactive Markets processing your personal data for recruitment purposes, in line with our . #Hiring #SoftwareEngineering #CPlusPlus #FinTech #TradingTechnology #RemoteWork #LowLatency

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing with all queries that come in through live chat, email and through social media. Troubleshooting technical issues and optimising user experience. Reporting bugs and UX issues to other members of the team. Active participation in app growth and development. What we’re looking for: Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.. You can get your head around a complex system quickly. You find it easy to juggle and prioritise different tasks. You’re chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS £25,776 per annum Discretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £25,776. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Short take-home task Video interview with Head of Talent Video interview with the hiring manager & Team Lead Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 200, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

You might not have heard of us yet - that's OK, you've found us now - come and find out more about our journey... Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong - a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it’s something people stand with, not against. Our model: Laka makes sure everything runs smoothly for The Collective - from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month. Take a closer look at exactly what this means and how it works _ What have we been up to since then...? In a nutshell, we've been very busy! Here are a few of the massive achievements we've had: 🚀 Raised £31m! 🚀 Launched Laka in a total of 10 countries, essentially helping more people in more places! 🚀 70 Lakanauts also based beyond NL (France) so UK, NL, FR and beyond 🚀 Supporting riders from everyday commuters to elite athletes and pro teams 🚀 Partnering with leading leading cycling brands and retailers across Europe 🚀 Been awarded ‘Best Cycle Insurance Provider’ (for the past 8 years in a row - go us! 🎉) 🚀 Giving our all to customers and they agree, check out our 4.9 google rating! Help us continue to change an outdated industry... We’re growing real fast on our path to make the Laka collective model the industry standard and we’re expanding across segments, products, and territories. We’re looking for innovative, bold and brave minds to help us build the world’s best insurance company. Customer Experience (CX) at Laka CX are firmly at the heart of why Laka was created - we exist to be there for people when shit happens - our CX function is where this magic takes place... You'll be a key part of our Customer Experience team. Providing a great customer experience is the most important part of our plans to grow the Laka brand internationally. As part of a small, dedicated function (we currently have a team of 11 superstars), you'll be the first point of contact for general and claim-related enquiries. What you'll be getting up to: • Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email, • Help Laka members to file their claims and guide them through the process of replacing or repairing their bikes and kit either directly with us or by coordinating with third-parties (shops, manufacturers, distributors etc), • Be the first point of contact for our B2B partners, supporting them to get their riders back on the road, • Work closely with the CX team across both the UK and NL to provide a convenient, swift and seamless experience to our members, • Collate feedback from the collective on an ongoing basis and produce actionable intel to support decision making, both in the CX team and others around Laka, • Get stuck into our squad-based work, with the goal to continue to make Laka the best it can be (you might find yourself working on exciting projects with the Marketing, Product or Technology teams), • Speak English and French!, • Have a super strong empathy for cyclists and what it means when someone has their bike nicked, damaged or injures themselves whilst out & about on their bike, • Have a decent understanding of technical terms in cycling (we can bring you up to speed with the latest bike tech), so you can best support all types of customers with whatever query is thrown your way, • Get loads of satisfaction from helping people going through a rough patch (losing your bike isn't easy, you know) - you'll understand what it means to go the extra mile and make a member's day, • Enjoy learning new things, working with a lovely bunch of people, and ultimately playing a huge part in the future of Laka!, • Are a fast learner and can get up to speed with common tools - we use a number of systems at Laka, but don't worry, we'll give you all the training you need, • Are comfortable chatting with our members, with excellent written communication in (native) Dutch & English You might have already guessed it but it makes a lot of sense to be passionate about cycling when joining Laka. Don't worry about any insurance knowledge - we can teach you the ins-and-outs of insurance and support your knowledge on all things bike parts, too. Of course it is great if you already have previous insurance experience, "WFT" (insurance) certificates or experience as a bike mechanic. We can work together on completing your skill set. Before you apply, please make sure that you currently have the right to work in the UK (we're really sorry, but we're not able to provide visa sponsorship for this role). What can you expect from working at Laka? 🏠 Remote-first way of working - you choose whether you work from home or our beautiful offices in London & Bristol (we have no minimum expectation of how many days you come in, although we'd love to see your friendly face!) 📈 Share options - we want you to be rewarded for Laka's success - everyone in the business is granted share options when they join 💰 Company bonus scheme - if the company hits its targets, you'll get a cash bonus of 5% of your base salary annually 🌴 Annual leave - 25 days holiday (plus bank holidays), with the option to roll over up to 5 days per year 💶 Pension scheme - Laka pays 3% of your base salary into your pension to help you save for the future 💊 Private medical insurance - we’ll give you individual private cover, with the option to add partners & dependants too (at a small cost) 🖥 Home set-up allowance - in addition to letting you choose the kit you want (MacBook or Windows laptop, plus additional equipment like screens, keyboard, etc), we'll also give you a one-off budget of £200 to get anything else you want in order to make your homeworking environment a comfortable place to be 🍽 Lunch on us - £15 every first Wednesday of the month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours 💃 Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun! 🎳 Monthly socials - as if quarterly company events weren't enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!) 👚 Laka swag - we'll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family 🚴 Laka credit - for all you cyclists, we'll give you £10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts 🧠 Mental health support - unlimited support via Spill, including one-to-one therapy sessions 🌈 Belonging at Laka We're committed to building and sustaining a business that promotes diversity, equity, inclusion and belonging - our customer collective is broad and inclusive, and we'd like our own people to be too. We're fast becoming a global community of people and we believe each person's unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be. We'd love you to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or anything else that makes you, you. If you’d like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing _.

Founded in 2019 and part of Y Combinator's 2020 cohort, _ is the leading visual solution for e-commerce. We've raised Series B funding and reached 300+ million users worldwide, processing over 5 billion images annually and serving both small businesses and major enterprises like Amazon, DoorDash, and Decathlon through our mobile app, web platform, and API. We're a remote-friendly team of 100+ passionate builders giving e-commerce businesses superpowers to create visuals that help them grow, making the hardest parts of selling online disappear. We focus on craft, innovation, and collaboration, creating exceptional impact for e-commerce businesses worldwide. We're looking for a Senior Product Manager, SMB E-commerce Growth to own activation, monetization, and retention for our SMB e-commerce segment across the Photoroom mobile and web apps. This is a growth role: you'll own the levers that turn sign-ups into retained subscribers, and the growth-led features that move them. From paywalls to pricing experiments and onboarding and discovery flows, you'll partner closely with User Acquisition on the handoff from paid to product, and with the core SMB product team on what gets built next. Location: Remote across Europe with monthly Paris office visits (fully reimbursed) Own a real slice of the growth funnel. Activation, paywall, pricing, or retention: you'll lead a squad and own a specific number end-to-end, deciding what gets tested, what gets built, and what gets killed. Move the metric, not just the backlog. Run a high-velocity experimentation program across web and mobile funnels. Ship A/B tests weekly, and bigger feature bets when the data calls for them. Find the insight, then build the feature. The best growth work is spotting why users drop off and shipping the change that fixes it. You'll do both. Work across web and mobile. Mobile and web funnels behave differently (App Store vs. card-on-file, push vs. email). You'll own both, and partner closely with the User Acquisition team on the handoff from paid to product. Use data to decide, not to justify. Pull and interpret data yourself, form hypotheses, measure what shipped, and call what's next. You won't need to wait around for someone else to run the query. You've moved real numbers on a subscription product. Five to eight years as a PM, with concrete activation, monetization, or retention wins you can name with the KPI, the change, and the percentage impact, owned by you, not by a team you sat on. You've worked on something with recurring revenue. Whether B2B SaaS, B2C subscription, or B2B2C, as long as your work was tied directly to revenue your experience will give you a leg up. Pure marketplace or pure free-product backgrounds will struggle here. You know how SMB sellers buy. You understand how SMB e-commerce sellers discover, evaluate, and adopt utility SaaS, the kind of motion behind Shopify, Canva, Klaviyo, Stripe, Klarna, Gorgias, Recharge, Loop, Wix, or Squarespace. You think in funnels. You understand activation curves, paywall psychology, trial design, and the difference between credit-based, feature-gated, and seat-based pricing, and you have opinions on which works where. You build with AI. You use Claude or equivalent to automate recurring tasks, and can explain how you set it up to help you ship faster. You're data-fluent. Comfortable with SQL and an analytics platform like Amplitude or Mixpanel; you build and interpret your own funnel without waiting for a data scientist, and you've shipped a high volume of A/B tests personally in the last 12 months. You thrive in small teams with high autonomy. You can ship without being managed, and can operate in a fully remote, async-first environment that offers no scaffolding around you. Nice to have: experience on both web and mobile funnels; familiarity with the Shopify ecosystem (app store, connect flows, merchant personas) or a comparable e-commerce platform; entrepreneurial experience (you've started, built, or run something). If you think you have what it takes but don't meet every single point above, please still apply. We'd love to chat and see if you could be a great fit. We're committed to enabling everyone to feel included and valued at work. We believe our company and culture are strongest when composed of diverse experiences and backgrounds. That's also why we have flexible working hours, trust people to work remotely, and extended parental leave. All qualified applicants receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Are you passionate about building impactful products in a greenfield environment? Our mission is to build a data stewardship platform that will streamline the OpenData data curation workflows where Product Managers and over 1,000 data stewards worldwide collaborate to achieve their goals of data coverage and quality. As a Full-Stack Product Developer, you’ll collaborate with a highly skilled team of engineers to build features from concept to deployment. You will work in an agile environment, directly impacting users in a rapidly growing, market-leading life sciences company. \n What You'll Do • Develop key features, solving complex technical challenges across the full stack, • Contribute to architectural decisions, • Integrate the product with existing master data management systems, • Ensure high data quality, enforce rules to prevent data issues, and maintain a strong focus on data accuracy and consistency, • Drive improvements in the development lifecycle, such as optimizing CI/CD workflows and applying testing best practices Requirements • 3+ years of full-stack web development experience, • Natural problem solver, excelling at uncovering problems, formulating hypotheses, and driving the entire process from concept to execution, • Familiar with design patterns applied to the full stack, • Skilled in creating intuitive, user-friendly interfaces, • Expertise in building and maintaining RESTful APIs, • Hands-on experience working with both SQL and NoSQL databases, • Fluid verbal and written communication skills Nice to Have • Practical experience building, deploying, and scaling containerized web applications in cloud environments, • Experience working with Python, React.js, and MongoDB, • Background in designing and developing data-intensive web applications \n #RemoteUK Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Remote (UK-based) | Full-Time Reactive Markets is the 2026 OTC Trading Platform of the Year (_). Our network handles over $50 billion in daily trading volumes across FX, Equities, and Cryptocurrency, connecting 40+ of the world's leading liquidity providers. We are investing heavily in AI and data as core strategic priorities for 2026 and beyond. Our execution analytics differentiate us with clients, and our internal AI initiative — Project Iris — is already changing how we investigate production issues, support clients, and run our platform. This is a platform engineering role. As in every engineering role here, the product end to end comes first: how the platform behaves, how it fails, who depends on it. What this seat owns is the data backbone — the data plane nearly everything else is built on, from the calculations the business bills and advises on to the analytics clients see and the AI tooling layered above. Everything here is about data; AI sits on top of it. It is the next phase, not a rewrite. Our Python estate grew up alongside the analytics it supports, and this role gives it real shape and structure — a shared foundation holding our authoritative business calculations, markouts and spreads through to fees and instrument mappings, each implemented and tested once and then called from notebooks, scheduled jobs, APIs and AI tooling alike — before building it out substantially as that backbone grows. Python is the primary language, with cross-training into Go; first-language Python is what we would most like to find. Your closest customer is our Liquidity Management desk, whose execution analytics differentiate us with clients: you will engineer the analysis they have come to depend on, while leaving their exploratory work fast and unconstrained. Your closest engineering partners are our ClickHouse engineers, with whom you will build robust, scalable data processing pipelines over the plant they own. You do not need to have built LLM applications before. The data backbone — the next generation of the shared foundation for our business rules and calculations, made for the people who depend on it: versioned, tested, safe to upgrade Research to production — engineering the analysis the business depends on into tested, monitored pipelines, with the analyst still free to explore Data processing pipelines — built with our ClickHouse engineers, robust and scalable over a plant capturing billions of rows a day, with the reconciliation that proves a figure is right Analytics and monitoring — real-time anomaly detection and platform-health monitoring (our "Radar" initiative), and performant queries over very large datasets AI tooling, agents and MCP servers — investigation tooling that turns hours of manual trawling into guided workflows, and guardrailed access that lets agents act on real systems safely Essential: End-to-end systems thinking — you reason about the whole system, not just your part of it: how it behaves under load, how it fails, what depends on it, and who is affected when it is wrong Strong Python — production Python that other people depended on, with real views on packaging, dependency management, testing and typing. First-language Python is what we would most like to find The ability to work with a business function — evidence you have embedded with domain experts who are not engineers, learnt their world, and earned the right to change how things work SQL — comfortable writing analytical queries against large datasets (ClickHouse, PostgreSQL or similar) Git and Linux fundamentals Important: Library and API design — versioning, backwards compatibility, and designing from the caller's side Production discipline — tests, monitoring, reproducibility, and fixing causes rather than symptoms Docker, Kubernetes and AWS — your work runs in production infrastructure Welcome, and we will help you grow it: Go — cross-training is expected; prior experience is a bonus, not a requirement LLM APIs and tooling — Claude, OpenAI or similar; prompt engineering, tool use, MCP TypeScript / JavaScript — useful for Slack integrations and web interfaces Financial services experience — a plus but not essential. Domain knowledge can be learned; engineering instinct cannot How you work: You ship. You iterate quickly, get things in front of users, and improve based on feedback You respect other people's expertise. The analyst who wrote the notebook knows something you do not. Your job is to make their work durable, not to correct their taste You own it. When you build something, you take responsibility for its behaviour in production — you monitor it, you fix it, you make it better You are honest when a number is wrong. You tell the people who acted on it before you quietly correct it You write things down and communicate. We are distributed across time zones, and documentation is how we scale knowledge — every well-written page also makes our AI tooling better You embrace AI as a tool. You use it to amplify your own work, and hold generated code to the same standard as anything else You own the backbone — the data plane you shape carries the analytics clients see and the figures the business runs on, and everything built after it inherits your decisions A rare vantage point — engineering alongside a trading desk. You will learn how the market actually works, from the people who trade it Ownership — small teams, clear accountability, direct impact on the platform and our people An excellent team — engineers who care about craft, collaborate openly, and hold each other to high standards Competitive package — up to 30 days leave + bank holidays, private health insurance, pension, life insurance, dental/optical cashback, cycle to work, socials and offsites Remote-friendly, at a sustainable pace — work from home with flexibility, and we don't burn people out. Balance is how we stay sharp Growth — Python, data, AI and platform engineering in one role, with the scope growing as the company scales We believe in transparency, honest feedback, and writing things down. We celebrate delivery, not activity. We frame AI as empowering people — removing toil, amplifying capability, enabling higher-value work. We keep our process focused and respectful of your time. Our process follows three stages. Stage 1: Initial Conversation with Talent Acquisition Format: Video call, ~30-45 minutes Stage 2: Hiring Manager Conversation with the relevant team lead or hiring manager Format: Video call, ~60 minutes Stage 3: Technical Interview with two members of the relevant engineering team Format: Video call, interactive session. ~60 minutes What to expect in each stage will be explained by Talent Acquisition if you're invited to interview. Throughout the process, we aim to keep momentum with no unnecessary delays between stages, and feedback typically comes within a few business days. *Please note that depending on availability, Stage 2 and 3 may swap around. Please apply directly via this job posting — all applications, including those submitted via LinkedIn, are managed through our applicant tracking system, so you'll always land in the same place regardless of where you found this role. Right to Work: Candidates must have the existing right to work in the UK. We are not currently able to offer visa sponsorship for this role. Equal Opportunities: Reactive Markets is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Reasonable Adjustments: If you need any adjustments or support during the application or interview process, please let us know — we're happy to accommodate. Data Protection: By applying, you consent to Reactive Markets processing your personal data for recruitment purposes, in line with our privacy policy [link to be added]. #Hiring #SoftwareEngineering #AI #DataEngineering #FinTech #Python #FullStack #RemoteWork

VUE Group: As industry-leaders in fleet risk management solutions, we're more experienced and proactive than other providers. The result is you get tangible results in both safety improvements and cost savings sooner. Our vehicle hardware has been developed over the 20 years we’ve been working in this field, and our easy-to-use software systems give you insights quickly, so you can make improvements sooner. All developed in-house, you have the ease of one reliable place to go. Are you a talented CCTV & vehicle telematics installation engineer looking for a new challenge? We have the perfect opportunity for you to join our dynamic team! Package: • £33k-£35k salary., • Mon-Friday, Overtime, weekend work., • Average OTE £42k+, • London living wage allowance, 3.5-7%, • Paid Door to door., • Yearly bonus scheme., • Length of service scheme., • Company events., • Sick pay., • Pension. Requirements: • x1 Saturday per month. Allowances: • Breakfast., • Uniform., • Boots., • Trousers., • Van cleaning., • Van replacement scheme., • Tool replacement scheme., • Cold weather packs., • Works laptop, phone, iPad., • Van C/w Racking, Livery, dead locks., • Ability to demonstrate good attention to detail, good judgment and showing logical decision making, • Hands-on individual that is happy to ‘rollup their sleeves’ and resolve any problems or issues that may arise within the department, • Team player who is confident and a self-starter, with the ability to operate in a dynamic environment, • Proven ability to work under pressure and to tight deadlines, • Initiative and problem solving ability, a pro-active approach and “can do” attitude, • A strong desire to effect continuous improvements to the systems and processes, • Good planning and organisational skills, • Willing to stay away overnight, • Excellent communication and listening skills, • A polite, confident and friendly manner, • Flexibility and quick thinking, • To be well-organised and diligent, even under pressure, • High level of knowledge of VUE products and different vehicle types What were looking for: • Experience in CCTV and vehicle telematics installation., • Strong problem- solving skills and attention to detail., • Excellent communication skills., • Self-motivated with great organizational skills., • Flexible and open to change. Key Responsibilities: • Installation of new CCTV and telematics systems., • The repair of CCTV and telematics systems., • Focus on customers needs and satisfaction, continuously building on and enhancing relationships with customers well on site., • On time completion of job sheets and admin work., • Engagement and proactively working towards your booked schedule of work. Benefits: • Company car, • Company events, • Company pension, • Employee discount, • Financial planning services, • Health & wellbeing programme, • Referral programme, • Sick pay Schedule: • 8 hour shift, • Monday to Friday Experience: • Vehicle Camera Installation: 2 years (required) Work Location: On the road #LI-JW1 Still Curious? If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via _. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

At Zego, we know that traditional motor insurance holds good drivers back. It’s too complicated, too expensive, and it doesn't take into account how well you actually drive. That’s why, since 2016, we’ve been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are our driving force — they’re at the heart of everything we do. We’ve sold tens of millions of policies so far, and raised over $200 million in funding. And we’re only just getting started. Overview of the Product Team Product Managers at Zego are change-makers. We build and scale data-driven, impactful solutions that enable Zego to offer competitive and personalised insurance. Working in a fast-paced Agile environment, our team thrives on innovation, cross-functional collaboration, and driving measurable outcomes. We’re building a product organisation where AI isn’t a buzzword - it’s how we work. From rapid prototyping with generative AI to using machine learning models that power our core pricing, our PMs operate at the frontier of what technology can do for insurance. From enhancing pricing models to streamlining digital experiences, our Product team is instrumental in shaping the future of insurance. About the Role We are looking for a Lead Product Manager who combines strategic depth with a hands-on builder’s instinct. You’ll own strategic workstreams that span multiple teams and business domains, defining the 6-12 month product direction and shaping how Zego’s products evolve to meet ambitious commercial targets. This role sits at the intersection of strategy, execution, and leadership. You’ll define new product mechanics and revenue models. You’ll make build-vs-buy-vs-partner recommendations that shape Zego’s competitive position. And you’ll champion an experiment-first culture - using AI to compress discovery cycles, generate sharper insights, and ship at a velocity that sets the standard for the rest of the organisation. You’ll work closely with Zego’s Leadership Team on strategic decisions, lead cross-functional programmes, and mentor Product Managers - raising the bar for how the entire product community operates. What You’ll Be Doing • Set strategic direction: Define strategy for the 6-12 month horizon. Shape product operating models and governance. Make build-vs-buy-vs-partner recommendations that directly influence Zego’s competitive position., • Define new product mechanics and revenue models: Identify and validate new revenue opportunities - from 0-to-1 propositions to upsell and retention loops. Ground every bet in unit economics and customer insight, not gut feel., • Architect an experiment-led culture: Embed rigorous experimentation (A/B testing, multivariate, rapid prototyping) into how your teams work. Replace opinion-driven roadmaps with a data-backed cadence where “rate of learning” is the leading metric., • Champion AI adoption across Product: Go beyond personal AI use - develop reusable AI playbooks, workflows, and assets that multiply the team’s output. Identify where AI tools can materially accelerate product development, content generation, data analysis, and decision-making across the organisation., • Lead with data at every level: Design the product metrics and dashboards used by the business. Be proficient in gathering and using financial, behavioural, and usage data to ground strategic decisions. You’re as comfortable in Snowflake as you are in a board-level strategy review., • Drive company-level initiatives with P&L impact: Own programmes that move core business metrics. Be accountable for commercial outcomes, not just feature delivery., • Lead cross-functional workstreams: Partner with engineering, data science, design, marketing, legal, and compliance to ensure your strategy is technically feasible, commercially viable, and delivered with velocity., • Mentor and develop PMs: Manage the product community of practice. Coach Product Managers across the organisation, instilling a customer-first, experiment-first mindset and raising the bar for data capabilities and product craft., • Engage with the Leadership Team: Present strategic recommendations, lead pivots and sunset decisions, and shape how Product is represented in company-wide decision-making.. What You’ll Need to Be Successful • Strategic product leadership: Significant experience leading product strategy across multiple teams or domains, ideally in a high-growth environment. You’ve defined product operating models, shaped governance, and made decisions that moved business-level metrics., • Experiment-first operator: Deep, hands-on experience designing rigorous experiments and rapid prototypes. You’ve built experiment cultures - not just run individual tests. You instil the “build-measure-learn” loop as the default operating rhythm for your teams., • Commercial and financial fluency: Deep understanding of unit economics, pricing levers, and revenue modelling. You prioritise based on expected commercial impact and can credibly partner with Finance and Leadership on P&L-level decisions., • AI as a force multiplier: You don’t just use AI tools yourself - you’ve built AI-enabled workflows, playbooks, or toolchains that made your team measurably faster. You can point to concrete examples of how AI has materially accelerated your or your team’s product development., • Data mastery: Proficient in gathering and using financial, behavioural, and usage data to make strategic decisions. You design the metrics and dashboards that the business relies on., • Technical depth: Comfortable engaging with engineers on system architecture, APIs, ML pipelines, and service design. You understand the technical trade-offs well enough to make informed strategic bets., • Outstanding communication and influence: You engage with the Leadership Team on strategic decisions, lead cross-functional workstreams, and bring stakeholders along through clarity and conviction - not hierarchy., • Builder mentality: You’re not just a strategist. You’re comfortable acting as an IC when needed, getting into the detail, and leading a squad directly when the situation calls for it., • People development: Proven track record of mentoring and developing PMs. You actively contribute to the broader product community, not just your own area. Our Toolkit We believe the tools don’t make the Product Manager, but the right stack helps us move with velocity: • Collaboration: Notion, Whimsical, Slack, Google Meet, • Design, Prototyping & User Testing: Figma, Figma Make, Maze, • Data & Analytics: Snowflake, Amplitude, Hotjar, Looker, • Thinking & Strategy: Claude Cowork, • Automations: Claude Code, Zapier What’s it like to work at Zego? Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things. We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day. Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want. You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter. How we work We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid. While some of our team choose to come into our central London office once a week, we’re flexible - some people prefer being in once a month or even quarterly. It’s all about finding the right balance between collaborative face time and focused home-working, so we can achieve great results while maintaining a healthy work-life balance. Our approach to AI We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we’ll provide you with the tools, support, and freedom to do it well. Benefits We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. We also offer an annual flexible hybrid working contribution, which you can use to support with your travel to the office or towards your own personal development. And that’s just for starters! There’s more to Zego than just a job - Check out our_ for insights, stories, and more. We’re an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. #LI-IL1 #LI-Hybrid

Remote (UK-based) | Full-Time Reactive Markets is the 2026 OTC Trading Platform of the Year (_). Our network handles over $50 billion in daily trading volumes across FX, Equities, and Cryptocurrency, connecting 40+ of the world's leading liquidity providers. We build trading systems that operate at the edge of what's technically possible — where nanoseconds matter and a dropped message costs real money. Our engineering team is small, senior, and deeply invested in the craft of building cutting edge, reliable, high-performance systems. We're looking for a hands-on engineering leader to own our Frontend team — the full-stack application engineers who build the trading platform our clients use. Despite the "frontend" name, this is not a UI-only role. The team works across the whole application stack in TypeScript and Rust, from the trader-facing interfaces down to the services behind them. It's distinct from our Backend team, who own the low-latency C++/Go trading engine. This is a player-coach role. You'll still write code, review the work that matters, and make the architectural calls that keep the platform fast and maintainable — while owning the team's delivery, its standards, and the development of the engineers in it. The role only works if you can hold two things at once: hands on the platform (credible to your engineers because you understand the work) and off the critical path (leading with depth and raising the team up, so nothing depends on you alone at the keyboard). You'd be the clear owner of this team — responsibility for it is currently shared informally across our CDO, our Head of Technical Delivery, and the most senior engineer. Part of the job is to take that on, close out the informal cover, and build a team that runs under its own steam. This is not a role where you write code and throw it over a wall: our engineers own the full lifecycle, and when something breaks, you lead the team that investigates and fixes it. Occasional hours outside the normal working day are required for production releases, scheduled maintenance windows, and Level 3 support during critical incidents. We keep this to a minimum and recognise the commitment — but owning a production trading platform means being there when it matters. Driving the technical direction of the frontend application stack — architecture, standards, and the trade-offs that keep the platform fast and maintainable Hands-on TypeScript and Rust — building and reviewing the most critical or complex work yourself Real-time, data-dense trading interfaces across FX, Equities, and Cryptocurrency, and the application services behind them Owning code quality across the team through review, design sessions, and the standards you set and enforce Developing the engineers on the team — technical craft and the non-coding skills that let people scale Shaping the roadmap with the CTO, CDO, Technical Delivery, and Client facing teams, and turning priorities into delivered software Ensuring the team owns its Level 3 support, observability, and operational readiness — reliability is not optional Technical: Strong full-stack engineering background with deep TypeScript / JavaScript (ES6+) (5+ years, including time leading or setting technical direction for a team) Familiarity with React and reactive state management (RX, MobX, or similar) Working knowledge of Rust, or the clear appetite and ability to get there — it's part of our stack Solid grasp of distributed systems, API design, and real-time data (REST, WebSockets, network protocols) — you understand what it takes to build software that's fast and reliable under load Able to make and defend architectural decisions, and explain the trade-offs to engineers and non-technical stakeholders alike Experience in financial services or trading technology How you lead: You lead by example. You write code, review designs, and hold the highest standards. Engineers respect a lead who understands the work, not one who manages it from a distance You build strength across the team. You know when to be hands-on and when to step back. You lead with depth and raise the others up, rather than being the single point of failure You own it. You take responsibility for the team's delivery, quality, and production reliability — not just your own output. When something breaks, you lead the investigation and fix You develop people. You invest time in mentoring and growing the team, and you can point to engineers who are better for having worked with you You're direct and honest. You give specific, timely feedback, and you hold a quality line without becoming a bottleneck You communicate. We're a distributed team across multiple time zones. Clear, proactive communication — especially during incidents and in stakeholder updates — is essential You embrace AI tooling. We use AI tools (Claude, Gemini) to amplify our engineering capability — from code review and debugging to incident investigation and documentation Real problems — trading systems where performance is measured in microseconds, not user clicks An excellent team — senior engineers who care about craft, collaborate openly, and hold each other to high standards Ownership — small teams, clear accountability, direct impact on the platform and our clients Competitive package — up to 30 days leave + bank holidays, private health insurance, pension, life insurance, dental/optical cashback, cycle to work, socials and offsites Remote-friendly — work from home with flexibility. We trust our people to deliver Sustainable pace — we work hard, but we don't burn people out. Balance is how we stay sharp Growth — career progression to senior roles, performance specialisation, or technical leadership. We invest in people who invest in us We believe in transparency, honest feedback, and writing things down. We celebrate delivery, not activity. We frame AI as empowering people — removing toil, amplifying capability, enabling higher-value work. We aim to build systems that don't depend on the heroics of individuals to maintain and support — systems and processes that are resilient, documented, and sustainable. We keep our process focused and respectful of your time. Our process follows three stages. Stage 1: Initial Conversation with Talent Acquisition Format: Video call, ~30-45 minutes Stage 2: Hiring Manager Conversation with the relevant team lead or hiring manager Format: Video call, ~60 minutes Stage 3: Technical Interview with two members of the relevant engineering team Format: Video call, interactive session, ~60 minutes What to expect in each stage will be explained by Talent Acquisition if you're invited to interview. Throughout the process, we aim to keep momentum with no unnecessary delays between stages, and feedback typically comes within a few business days. *Please note that depending on availability, Stage 2 and 3 may swap around. Please apply directly via this job posting — all applications, including those submitted via LinkedIn, are managed through our applicant tracking system, so you'll always land in the same place regardless of where you found this role. Right to Work: Candidates must have the existing right to work in the UK. We are not currently able to offer visa sponsorship for this role. Equal Opportunities: Reactive Markets is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Reasonable Adjustments: If you need any adjustments or support during the application or interview process, please let us know — we're happy to accommodate. Data Protection: By applying, you consent to Reactive Markets processing your personal data for recruitment purposes, in line with our . #Hiring #EngineeringLeadership #Frontend #TypeScript #Rust #FinTech #TradingTechnology #RemoteWork #FullStack

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity, and we would be interested in applicants located in Spain, Sweden, UK, Ireland or Germany. The Opportunity: The Synthetic Monitoring squad builds and operates _, used by teams globally to proactively verify that their critical user journeys, APIs, and services work as expected - before their customers notice they don't. Synthetic Monitoring is a multi-tenant distributed system implemented in Go, running on Kubernetes across all major cloud providers (AWS, GCP, Azure), executing billions of synthetic tests each month from probe locations around the world and from customer-operated private probes. The product is in a scale phase, and our focus is on making Synthetic Monitoring a deeply integrated part of Grafana Cloud: connecting checks to real user experience and cross-product investigation workflows, making check results a trusted signal for AI-assisted workflows, and enabling large organizations to operate the product at enterprise scale on our infrastructure and on their own private probes. The role is full-stack in the real sense: the same engineer who designs how a check execution flows through scheduling, probes, and the telemetry pipeline should also be able to build the workflow that lets a user understand and act on the result. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Software Engineers who are passionate about building reliable systems and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks. What you'll be doing: As a Software Engineer on the Synthetic Monitoring squad, you will work across the whole system - Go services and agents on the backend, a TypeScript/React application on the frontend and you'll be expected to reason about it as one system, not two halves. Specifically, you will: • Own features end-to-end across the stack: from API and data model design in Go, through the execution pipeline, to the user-facing workflows in TypeScript/React, • Design and evolve systems, not just features: contribute to architectural decisions on scheduling, probe lifecycle, telemetry ingestion, and API design that shape how the product scales, • Build the cross-product and AI-assisted workflows that connect Synthetic Monitoring to the wider Grafana Cloud platform, • Make the product operable at enterprise scale: the governance and organization primitives that let teams with hundreds of checks manage Synthetic Monitoring as code and with confidence, • Break down complex, ambiguous problems into incremental deliverables and iterate quickly based on feedback, • Ensure quality through testing, observability of your own systems, and documentation: our checks are something customers alert on, so reliability is a feature, • Be a part of the team's on-call rotation and take ownership of the services you're running We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. Technologies you'll work with: • Go (backend services, APIs, and the synthetic monitoring agent), • TypeScript / React (the Synthetic Monitoring app in Grafana), • Kubernetes across AWS, GCP, and Azure, • k6 (the execution engine behind scripted and browser checks), • Grafana ecosystem (Mimir, Loki, Prometheus) What Makes You a Great Fit: • You are comfortable working in a remote-first company; communication is key., • For us, working together means being collaborative, friendly, kind, and respectful. We operate by consensus. You can contribute to a discussion, disagree constructively, and commit to the team's decision. You are able to communicate design decisions clearly in written and spoken English., • Strong Go, or a path to it. We build Synthetic Monitoring in Go. Deep experience building and operating production backend systems in another systems language (Rust, Java, C++) translates well; backend experience limited to JavaScript/Node.js runtimes does not., • Operational mindset. You've run what you've built: you've owned production services, understand what it means to carry a pager, and treat reliability and toil reduction as part of the product., • You are a systems thinker: you reason about how components interact - data flow, failure modes, cost, and operational behavior - not just how a single feature works in isolation., • Pragmatism and short feedback loops. You break complex problems into increments: analyze, design, deliver an MVP, learn, iterate. You are able to design a solution, get feedback, and write a prototype by yourself - the ability to work on your own is crucial., • You have a good understanding of a software development process that takes a user-centered approach. You easily build an understanding of the users' context and goals which will help you build the right solution with the maximum value., • You use AI tools as a natural part of your engineering workflow - whether for accelerating exploration, code review, or reasoning through design tradeoffs - and you're thoughtful about where they help and where they don't. Bonus Points For: • Experience designing or operating multi-tenant SaaS systems at scale, • Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.), • Experience with Kubernetes in a production environment, • Familiarity with k6, Playwright, or browser automation at scale, • Experience contributing to or maintaining open source projects Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 72,000 - GBP 90,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Join us as a School Special Educational Needs & Disability Coordinator (SENDCO) : Empower Futures!Do you want to work for a company where wellbeing is more than a word, it's a commitment? Somewhere where the person matters as much as the professional?Well at Progress Schools, that's just the approach we take.Our top-notch benefits go beyond the basics-enjoy access to discounted gym memberships, a free wellbeing app that is jam packed with fitness, yoga and mindfulness resources and dedicated counselling support. And because we know your passion is with pupils and not paperwork, we do everything we can to reduce the amount of surplus admin too.Your work-life balance matters. That's why we offer generous holidays, additional leave for foster carers and flexibility wherever possible.And why do we do this? Because when you thrive, so do our students. So we want to invest in your personal and professional growth as much as we do the young people who attend our schools.But that's not all, we also offer...Professional Development: Support for professional qualifications, in-house training, including paid qualifications. Last year we invested approx. £3.5k per colleague!Financial Security: Death in Service Insurance providing four times your salary.Family-Friendly Policies: Enhanced Maternity/Paternity Leave.Health and Wellbeing Cashback: Access to Medicash for you and your dependants, covering the costs of eye tests, optical, dental, prescriptions, and holistic treatments up to £900 annually.Recognition Awards: Monthly, Quarterly, and Annual Recognition Awards.Referral Bonus: £500 for referring top talent.Exclusive Discounts: MiRewards benefits platform, offering loads of discounts and rewardsWeekly drop ins with Senior Leaders: Connect, clarify and communicate with weekly drop-ins with our Managing Director and organisation SLTGroup Connection: Annual Group conference and a comprehensive benefits review.What are we looking for from you?Qualifications and Education: Applicants must hold a degree or equivalent. The National Award for Special Educational Needs Coordination (NASENCO) or NPQ in SEND is essential. A SENCO Advanced Certificate and completion of the Patoss AAA course are desirable and QTS.SEND Leadership Experience: Must have experience managing the day-to-day responsibilities of SEND provision within an education setting. This includes developing, monitoring, and evaluating specific areas of SEND provision, and successfully leading staff to deliver excellent outcomes for pupils with special educational needs.Professional Experience: A track record of working effectively with challenging students, as well as partnering successfully with parents, carers, and the wider community. Experience across the secondary age range is essential, along with an understanding of virtual learning environments. Experience with Ofsted inspections under the non-association independent schools framework is desirable.Knowledge and Compliance: In-depth understanding of safeguarding, child protection, equality, inclusion, and how these can be applied effectively in schools supporting vulnerable learners.Leadership and Values: A confident and inspirational leader who can offer support and professional challenge at all levels. Able to role model high expectations and take a leading role in maintaining excellence. Skilled in coaching, mentoring, and motivating staff and students.Analytical and Problem-Solving: Strong analytical skills with the ability to interpret complex information, identify key issues, and make sound decisions. Able to identify problems swiftly and ensure they are followed up and closed off effectively.Communication: Excellent verbal and written communication skills, with the ability to influence and engage diverse audiences including students, parents, governors, and colleagues.Personal Qualities: Highly organised and resilient under pressure, with the ability to prioritise and meet deadlines. Enthusiastic, creative, and able to relate well to children, sharing in their interests and inspiring their progress.About the School:Progress Schools is part of The Progress Group, the Group is made up of six business units, each of which aspires to innovate, influence, and inspire others through high-quality and purposeful education and training. Progress Schools is a national group of 13 independent OFSTED-regulated schools.Please click here to view the Job Description.How to Apply: Ready to be a part of our journey? Submit your application with a brief note about your training philosophy by clicking APPLY. If you have any further queries, then please get in touch with our friendly recruitment team by emailingLet's redefine education together! #JoinOurTeam #EducationRevolution #AlternativeEducation #SENDCOWantedDiversity and Inclusion Statement: The Progress Group is an Equal Opportunities Employer. We are committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information, or parental status. All employment decisions are based on merit, job requirements, and business needs.Safeguarding Statement: We are committed to safeguarding and protecting all children and young people by implementing robust safer recruitment practices. For details of our commitment to safer recruitment please visit our website for further information.Note: We are unable to provide Visa sponsorship for this role.TPBN1_UKTJ

Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the futureRole Overview:Lead the delivery of high-quality renewable energy projects as our Renewables Supervisor. You'll oversee field teams, ensure safe and efficient maintenance of solar and other low-carbon technologies, and drive operational excellence across our growing portfolio. This role blends hands-on technical leadership with planning, problem-solving, and mentoring. Perfect for someone ready to shape the future of sustainable energy.Key Responsibilities: Day to day field management, be the first point of contact for field teams in your region/areaComplaints and escalation, review complaints and present to client the resolutions and actions involved to settleParts referrals, review and action various referrals from different sources and instruct on surveys requiredTechnical advisor, finding solutions to field related issues and be responsible for the resolution to keep the installation online and quality and standards kept highQuoting of works using calculators and/or SOR to establish a cost in line with departmental margins and expectationsTrack repair status, maintaining visibility of various jobs and statuses, actions for any jobs stuck in a certain status for longer than SLAPipeline visibility servicing and be conscious of upcoming & future and establish capacity in order to be ready to deliverFurther works scope, review installation job notes and action notes from installers, or question why this was not completed during installationQ/A Reporting, reviewing the surveyors reports for post completion, note any trends where quality or standards not metDepartment financial reporting on number of completed installations per client and total weekly figuresUpdate clients on job statuses and quotations, bookings, potential challenges to installReview and manage departmental performance, reporting to line manager points of improvement or repeated issuesLead and line manage, be the line management for field and admin staff. Ensure performance expectations are being met to keep in line with SLA'sSkills & Experience Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)Must have Part L to be considered for this roleValid UK driving licence (essential)Proficient with Microsoft Office packages (Outlook, Word, Excel)Practical experience managing teams (essential)Experience within social housing desirableTechnical understanding of renewable systems and an understanding of technical aspects of energy and environmental efficiencyExperience designing and specifying domestic and commercial energy efficiency solutionsSolid understanding of gas safety regulations and industry standardsStrong problem-solving skills and the ability to work independentlyA professional and friendly attitude with the ability to forge strong relationships with both clients and tenantsWhat we offer?We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: £40,000-£45,000 depending on experienceCompany vehicle and fuel card suppliedUniform, PPE & mobile device suppliedContributory pension schemeLife assurance20 days + Bank holidays (service based increasing holiday scheme)Enhanced maternity, paternity, adoption leave and other family friendly policiesSureserve Benefits Hub, accessing over 1000 retail discountsVirtual GP service, available for employees and immediate familyEmployee Assistance Programme (EAP)Bike2Work SchemeEmployee engagement events and "Employee Voice" programmesStrong opportunities for career growth and development"Sureserve Legends" - celebrating the fantastic ways in which our employees live our valuesCommitted to Diversity & InclusionSureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.Reasonable AdjustmentsAs part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact .Pre Employment ChecksSuccessful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.TPBN1_UKTJ

Job Title: Personal Injury Claims Handler \n Location: Sevenoaks or Liverpool with Hybrid Working \n Salary: Between £28,230 - £37,101 DOE plus £1500 annual bonus potential achieved quarterly \n Job Type: Full Time, Permanent \n Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm \n When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. \n You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. \n What you will be doing: \n\n • Take accountability for your own performance against set objectives\n, • Validating all claims for indemnity and fraud\n, • Providing proactive and correct assessment of liability\n, • Accurate quantum assessment of claims presented using the relevant tools available to assist\n, • Application of accurate reserves in line with company guidelines\n, • Assisting with coaching and mentoring of less experienced handlers\n, • Adherence to best practice and key strategies\n, • Effective file and portfolio management\n, • Any other Ad hoc task as the needs of the business dictate\n\n What we're looking for: \n\n • Ability to work in a culture of openness, trust and respect\n, • Strong organisation skills with the ability to prioritise tasks\n, • Ability to fact find and analyse information to result in accurate decision making\n, • Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal\n, • Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks\n\n Grow with Acorn: \n At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. \n We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: \n\n • We run through walls for our customers and each other\n, • We challenge the status quo\n, • We succeed when we help those around us succeed\n, • We decide quickly when the smart thing to do is use our judgement\n\n Benefits: \n\n • A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options\n, • 24/7 mental health support & free counselling available\n, • Grow with us: Through career fairs, leadership programs, and learning on the go!\n, • Flexible benefits, including early access to salary via our internal platform\n, • Hybrid working options to support work-life balance and individual needs\n, • Recognition awards, social events & more\n\n Our Commitment to our colleague's: \n These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: \n\n • Mindful Employer - championing mental health and wellbeing\n, • Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities\n, • Menopause Friendly accredited - supporting every stage of life\n, • Armed Forces Covenant signatory - honouring those who serve\n, • Armed Forces Defence employer recognition scheme - Supporting those who serve\n, • Great Places to Work 2024/25 - fostering an engaging and positive workplace culture\n, • Best Place to Work for Development - proud to be investing in people's future\n, • Best Place to Work for Women - breaking down barriers to women's career progression\n\n If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. \n A Few Things to Know Before You Apply \n If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. \n\n • Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.\n, • We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.\n\n Please click the APPLY button to submit your CV for this role. \n Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.

Job Title: Motor Claims Handler \n Location: Liverpool with hybrid working \n Salary: Between £28,747 and £38,160 DOE plus £2000 annual bonus potential achieved quarterly \n Job Type: Full Time, Permanent \n Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week \n We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. \n What you will be doing: \n\n • Validate all claims for indemnity and fraud.\n, • Assess liability including communication of our decision.\n, • Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file.\n, • Accurate quantum assessment of claims presented using the relevant tools available to assist.\n, • Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers.\n, • Ensure indemnity spend is minimized by commercial decision making.\n, • Proactive diary management to monitor and progress cases.\n, • Application and investigation to ensure accurate reserves in line with company guidelines.\n, • Accountability for own performance against set objectives.\n, • Adherence to best practice and key strategies.\n, • Effective file and portfolio management.\n, • Assist with coaching and mentoring of less experienced handlers.\n, • Any other Ad hoc task as the needs of the business dictate\n\n What we're looking for: \n\n • Persuasive, strong and confident communicator with the ability to relationship manage.\n, • Ability to use own initiative to explore all options to achieve the best outcome for the business.\n, • Motivated self-starter.\n, • Ability to work as part of a team.\n, • Ability to work in a culture of openness, trust, and respect.\n, • Strong organisation skills with the ability to prioritise tasks.\n, • Ability to fact find and analyse information to result in accurate decision making.\n, • Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs.\n, • Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal.\n, • Ability to use own initiative to explore all options to achieve the best outcome for the business.\n\n Grow with Acorn: \n At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. \n We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: \n\n • We run through walls for our customers and each other\n, • We challenge the status quo\n, • We succeed when we help those around us succeed\n, • We decide quickly when the smart thing to do is use our judgement\n\n Benefits: \n\n • 35 days' holiday (including bank holidays) with additional buy/sell options\n, • 24/7 mental health support & free counselling available\n, • Grow with us: Through career fairs, leadership programs, and learning on the go!\n, • Flexible benefits, including early access to salary via our internal platform\n, • Hybrid working options to support work-life balance and individual needs\n, • Recognition awards, social events & more\n\n Our Commitment to our colleague's: \n\n • Mindful Employer - championing mental health and wellbeing\n, • Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities\n, • Menopause Friendly accredited - supporting every stage of life\n, • Armed Forces Covenant signatory - honouring those who serve\n, • Great Places to Work 2024/25 - fostering an engaging and positive workplace culture\n, • Best Place to Work for Development - proud to be investing in people's future\n, • Best Place to Work for Women - breaking down barriers to women's career progression\n\n A Few Things to Know Before You Apply \n Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. \n Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. \n Please click the APPLY button to submit your CV for this role. \n Candidates with experience or relevant job titles of; Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.

Salary : £35,000 per annum Location: Liverpool, supporting the Northwest more broadly Role Overview:Attend sites to prepare comprehensive and accurate specifications and quotes for installation projects, ensuring all details are communicated to relevant stakeholders. The role involves providing support and guidance to engineers during projects and conducting quality inspections upon completion to ensure compliance.You will promote the importance of quality work and professional attitudes, fostering an environment that encourages employee development, good relations, team building, and adherence to quality standards.Key Responsibilities:Specification and Quoting : Prepare detailed and accurate specifications for installations following site visits, ensuring client needs are met within legislative boundariesProcurement : Order all necessary parts and subcontracted services for confirmed installations, ensuring timely availability and deliveryCommunication and Support : Relay installation details to all relevant parties, providing both on-site and off-site support and guidance to engineers to ensure compliance with business quotesOperational Management : Manage the day-to-day operations of operatives, providing technical support, encouragement, and training to ensure the completion of an agreed number of jobs per weekClient Relations : Serve as a key contact for clients, assisting in developing relationships and resolving problematic jobs. Attend and facilitate the resolution of customer complaints, including site visits and providing technical overviews, ensuring professional representation of the companyQuality and Professionalism : Promote the importance of quality work and professional attitudes, fostering an environment that supports employee development, good relations, team building, and quality standardsFollow-Up : Address recalls after an engineer has attended a property more than twice, providing management with details of the work and suggestions for preventative measures or training needsCompliance : Ensure client contractual and specific requirements are met and, where possible, exceededCommunication : Convey company procedures and client requirements to operatives through daily contact and structured monthly Toolbox TalksTraining and Support : Assist the Head of Region and Install Manager with training requirements and technical support for both existing engineers and new startersQuality and Safety Audits : Conduct quality checks and health and safety audits to a predetermined target volume, communicating outcomes and completing reports for client meetingsSkills & ExperienceNVQ Level 2/3 in Heating and Ventilation or equivalent (essential)Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)Valid UK driving licence (essential)Previous practical experience in heating system surveys or domestic installation projects (essential)JoanneSolid understanding of gas safety regulations and industry standardsStrong problem-solving skills and the ability to work independentlyWhat we offer? We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:£35,000 per annumCompany vehicle and fuel card suppliedUniform, PPE & mobile device suppliedContributory pension schemeLife assurance20 days + Bank holidays (service based increasing holiday scheme)Enhanced maternity, paternity, adoption leave and other family friendly policiesSureserve Benefits Hub, accessing over 1000 retail discountsVirtual GP service, available for employees and immediate familyEmployee Assistance Programme (EAP)Bike2Work SchemeEV Car SchemeEmployee engagement events and Employee Voice programmesStrong opportunities for career growth and developmentSureserve Legends celebrating the fantastic ways in which our employees live our valuesCommitted to Diversity & Inclusion Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one oF our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.Pre Employment ChecksSuccessful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.TPBN1_UKTJ

Customer Service Advisor • Home Based / Remote working, • Salary - £26,000, • Full time / 40 hours per week A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home. We are looking for exceptional Customer Service Advisors to provide the best customer support experience. The role is full time, working a 40 hour week Monday - Friday on a shift basis between the hours of 8am - 7pm plus occasionally working on a Saturday morning (additional hours paid in lieu) with full equipment provided. The Key Duties & Responsibilities include: • Taking inbound calls, emails or messages dealing with a variety of customer service queries, • Accurate recording of information onto a live system, • Resolution of customer enquiries (oral and written) based on competent working knowledge, • Query handling in response to customer requests with the support of clear information and processes, • Striving to provide a professional service at all times, • Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service Skills & Knowledge Required: • Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely, • Experience working within a fast paced contact centre environment (must have taken upwards of 70 calls a day), • Experience working to contact centre metrics such as average handling time, call volumes etc Benefits: • Private health care (for you and dependants), • Employee assistance programme including, cashback for treatments, GP line, advice line, • Group life assurance, • Additional leave purchase scheme, • Discounted home and travel insurance, • Mortgage advice service, • 23 days annual leave + UK bank holidays This is the perfect opportunity to develop your career with a growing company and be part of a supportive and friendly team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. Reporting to the VP of Sales, EMEA, the Executive Assistant & Administrative Partner will primarily provide high-level executive and administrative support to the VPs of Sales in both the EMEA and APAC regions. This includes managing calendars, coordinating meetings across multiple time zones, handling travel arrangements, preparing materials, and ensuring smooth day-to-day support for senior leadership. In addition to executive support, you will also play a key role in maintaining the smooth operations of our London Hub. You’ll manage office logistics, employee events and programs, client events, and contribute to a positive and engaging workplace culture. This is a highly visible role requiring discretion, initiative, and excellent organisational skills. StackAdapt is a Remote First company; we are open to candidates located anywhere in London for this position as there will be expectations and a need to go into the office at lease three days a week. • Executive Support: Serve as the Executive Assistant to the VPs of Sales in EMEA and APAC, managing complex calendars, scheduling meetings across time zones, booking international travel, and ensuring seamless coordination of logistics. Prepare presentations, reports, and meeting materials, while maintaining confidentiality and acting as a key point of contact for internal and external stakeholders., • Office Management: Support the smooth running of our London office and virtual environments, ensuring optimal working conditions and collaborating on policies to improve efficiency and workplace experience. Liaise with vendors, manage supplies and facilities, and maintain relationships with vendors and providers., • Employee Events & Programs: Plan and execute employee and community events—both virtual and in-person—supporting team engagement across regions. Manage budgets, employee gifting, travel for EMEA events, and ensure inclusive, thoughtful recognition programs that promote a sense of belonging., • Other Ad-Hoc Projects: Collaborate with the O&EE Manager on internal initiatives such as StackHuddles, StackFest, and social channels like Stack Social. Support team communication, branding, and engagement projects as needed., • Proven experience as an Executive Assistant supporting senior leadership, ideally in a fast-paced, global environment, with 3+ years of progressive experience., • Strong organisational and multitasking skills, with a sharp attention to detail and the ability to manage competing priorities with discretion and professionalism., • Experience in office operations, employee events, or workplace experience roles is a plus., • Excellent interpersonal and communication skills—written and verbal—with the ability to build strong working relationships across regions and functions., • A proactive, service-oriented mindset with high energy, sound judgment, and a collaborative, can-do approach., • Competitive salary, • Private Medical Insurance cover, • Auto-enrolment into the company pension scheme, • Work from home reimbursements, • Coverage and support of personal development initiatives (conferences, courses, etc), • An awesome parental leave policy, • A friendly, welcoming, and supportive culture, • Our social and team events (virtually!), • Take part in our walk and wander policy and work anywhere in the worldStackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: and by Great Place to Work® #LI-Remote

As a Junior Account Manager, you will oversee multiple eCRM campaigns for our Dutch client VodafoneZiggo and help them deliver amazing email communications to their customer base. This role is being offered on an initial 6-month fixed term contract and requires spoken & written fluency in Dutch (or Flemish) and English. This job will involve working closely with multiple client stakeholders to extract detailed requirements about email marketing campaigns and being able to confidently brief internal departments through a work flow management process. You will manage and deliver dynamic email campaigns and one-off requests through all stages of the process from briefing, testing and deployment. You will also need to support the Account Manager and Director with management of tracking all activities against the client’s budget. You'll thrive on transforming challenges into opportunities and providing great customer service. Communication is key with this role as you’ll be working with multiple client stakeholders, ITG’s data team, email developers and a wider deployment team. Your satisfaction will come from coordinating this activity to completion, running successful campaigns. This will be a role that will give you opportunities for growth, and you’ll be fully supported every step of the way. Your responsibilities will include: • Being in contact with our client (for example to discuss the upcoming campaigns and to receive briefings, but also to request approval for the created e-mails), • Briefing e-mail marketing campaigns to our internal teams and testing the outcome, • Planning your email marketing campaigns with all the internal teams, • Working together with all the internal stakeholders, • Campaign reporting and recommendations, • Working as efficient as possible, • To be considered, you must be fluent in Dutch and English (Flemish is also fine), • You’ll be a customer centric individual, our people go above and beyond for our clients, completing briefs right first time, on time, every time., • You can manage your own workload efficiently, you won’t be micro-managed at ITG and being able to deliver quality with speed is essential., • You perform well under pressure, this is a fast-paced role where you’ll be managing multiple campaigns at any given time. Projects may come to a close simultaneously and you can manage priorities efficiently., • You have an attention for detail and you are not afraid to speak up your mind if something doesn’t meet the quality level., • Finally, ideally you will have experience in a digital marketing environment, where you’ve worked on email marketing campaigns through an ESP, ideally in an agency environment but this may have also come from a client-side position. Work’s a treat! On top of a competitive salary, you can expect a whole load of perks: • 25 days’ holiday + bank holidays – we understand the importance of you getting some down time., • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing., • Pension Scheme – helping you save towards your retirement home in the sun!, • Corporate Medical Cash Plan – claim back the cost of your medical treatments., • Smart Working Options – spend up to 40% of your working week from home., • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out., • Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy., • Cycle to Work Scheme – save on the cost of biking to work., • Monthly Employee Awards - Employee of the Month programme with £250 bonus, • Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!, • Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in., • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions., • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch. #LI-DG1

Remote (UK-based) Reactive Markets is the 2026 OTC Trading Platform of the Year (_). Our network handles over $50 billion in daily trading volumes across FX, Equities, and Cryptocurrency, connecting 40+ of the world's leading liquidity providers. We build trading systems that operate at the edge of what's technically possible — where nanoseconds matter and a dropped message costs real money. Our engineering team is small, senior, and deeply invested in the craft of building cutting edge, reliable, high-performance systems. We're hiring the first dedicated Technical Delivery Analyst. You will own the delivery of software projects end-to-end — from requirements through to production — working alongside engineers to ensure work lands on time, risks are visible, and stakeholders always know where things stand. As our engineering organisation grows into more specialised teams, you are the person who sits across the space between them — owning the dependencies, coordination, and communication that no single team owns. This is not an administrative role. You need to understand the technology being built, speak credibly with engineers about architecture and trade-offs, and translate technical reality into clear communication for the business. You are the person who knows what is happening, why it matters, and what might go wrong — and you make sure everyone else knows too. You will work closely with the Head of Technical Delivery and daily with Engineering, TechOps, and Product, with regular interaction with client-facing teams (Sales, Client Services). The role offers a clear path to Delivery Manager as the team grows and you take on broader ownership. Delivery Ownership: Own projects from inception to production — responsible for outcomes, not just process Understand technical scope, architecture, and dependencies well enough to anticipate problems before they surface Ensure infrastructure, testing, performance, and operational readiness are considered from the start Know the current state of your projects at all times Communication: Communicate early and often — bad news delivered early is manageable; bad news delivered late is a crisis Provide honest, accurate status updates — never spin, never hide, never assume someone else will raise it Tailor to the audience — technical detail for engineers, business impact for leadership, actionable clarity for everyone Technical Engagement: Participate meaningfully in technical discussions — you don't write code, but you understand what is being built and why Engage with engineers on architecture, dependencies, and integration points to accurately assess delivery risk Bridge engineering and business by translating technical constraints into language stakeholders can act on Risk Management: Identify risks early through genuine understanding of the work, not by reading ticket statuses Escalate with context — what is the risk, what is the impact, what are the options Contribute to post-incident reviews with a delivery lens — impact, learnings, prevention Continuous Improvement: Look for friction in how work flows and propose practical improvements Experiment with AI tooling to improve delivery efficiency — reporting, analysis, coordination, and communication Maintain delivery tooling as a means to an end, not an end in itself Technical: 2+ years' experience in technical delivery, project management, or software engineering Previously worked as a software developer, or strong hands-on technical experience with software systems Comfortable reading code, reviewing pull requests for context, and understanding technical trade-offs without simplification Knows what "done" looks like in production — tested, deployed, monitored, documented Familiarity with Agile practices and tools (Jira, Confluence) — values principles over ceremony Financial services or trading technology experience is a strong advantage How you work: You own it. End-to-end responsibility. If it's your project, it's your problem — you don't wait for someone to tell you something is off You communicate clearly. Exceptional written and verbal communication. Concise, precise, and honest under pressure. Confident raising difficult topics early — with engineers, stakeholders, and leadership alike — and you absorb pushback as readily as you give it, redirecting heat toward the outcome rather than taking it personally You build trust. Engineers respect people who understand the work, tell the truth, and follow through — not a title. You are genuinely interested in the people you work with, and over time they bring you problems before those problems reach a ticket You steady the room. When a project is drifting or an incident is live, you lower the temperature rather than raise it — calm, calibrated, and focused on what needs to happen next You think in outcomes. Updating a board is not the same as delivering software. You impose structure where needed without over-engineering process You stay technically curious. You genuinely want to understand how systems work and fit together. You don't simplify away the complexity that matters You write things down. Documentation is how we scale knowledge across a distributed team. If it's not written down, it doesn't exist You exercise judgement. You know when to escalate, when to solve, and when to ask for help You embrace AI tooling. We use AI tools to amplify our delivery capability — from reporting and analysis to coordination and communication. You should be curious and willing to learn Real delivery problems — owning end-to-end project outcomes on a market-leading trading platform with genuine scale and technical depth Breadth of exposure — work across the full engineering organisation: backend, frontend, platform, infrastructure, and TechOps An excellent team — senior engineers who care about craft, collaborate openly, and hold each other to high standards Direct mentorship — access to the Head of Technical Delivery for coaching, feedback, and professional development Career progression — a clear path to Delivery Manager as the team grows and you take on broader ownership Competitive package — up to 30 days leave + bank holidays, private health insurance, pension, life insurance, dental/optical cashback, cycle to work, socials and offsites Remote-friendly — work from home with flexibility. We trust our people to deliver Sustainable pace — we work hard, but we don't burn people out. Balance is how we stay sharp We believe in transparency, honest feedback, and writing things down. We celebrate delivery, not activity. We frame AI as empowering people — removing toil, amplifying capability, enabling higher-value work. We aim to build systems that don't depend on the heroics of individuals to maintain and support — systems and processes that are resilient, documented, and sustainable. We keep our process focused and respectful of your time. Our process follows three stages. Stage 1: Initial Conversation with Talent Acquisition Format: Video call, ~30-45 minutes Stage 2: Hiring Manager Conversation with the relevant team lead or hiring manager Format: Video call, ~60 minutes Stage 3: Senior Leadership Conversation with our CTO Format: Video call, ~60 minutes What to expect in each stage will be explained by Talent Acquisition if you're invited to interview. Throughout the process, we aim to keep momentum with no unnecessary delays between stages, and feedback typically comes within a few business days. *Please note that depending on availability, Stage 2 and 3 may swap around. Please apply directly via this job posting — all applications, including those submitted via LinkedIn, are managed through our applicant tracking system, so you'll always land in the same place regardless of where you found this role. Right to Work: Candidates must have the existing right to work in the UK. We are not currently able to offer visa sponsorship for this role. Equal Opportunities: Reactive Markets is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Reasonable Adjustments: If you need any adjustments or support during the application or interview process, please let us know — we're happy to accommodate. Data Protection: By applying, you consent to Reactive Markets processing your personal data for recruitment purposes, in line with our privacy policy [link to be added]. #Hiring #TechnicalDelivery #FinTech #TradingTechnology #RemoteWork #ProjectManagement

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity We build Tempo, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack. 2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants). Over the next year, you will help us: • Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes., • Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction., • Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on., • Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors., • Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations. What You'll Be Doing: As a Staff Engineer on Tempo, you will set technical direction on the hardest problems in our roadmap and raise the bar across the team. • Lead multi-quarter technical initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements., • Own the architecture of core Tempo components: ingestion, storage, query, and metrics generation. Drive design reviews, make sharp trade-offs on performance, cost, and complexity, and document the “why” for the team., • Design APIs for humans and agents. Shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably., • Drive operational excellence. Own outcomes against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB) and push the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts., • Partner with Product and sibling teams. Work closely with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them., • Mentor engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team smarter than you found it., • Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning., • Contribute to open source. Tempo is OSS. You will engage the community, review external contributions, and help steer the project in the open. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-5.6, Claude Fable, Gemini Pro 3.1). Example problems you could work on: These are the kinds of projects landing in 2026. Any one of them is a Staff-sized problem: • Trace aggregation and higher-density APIs: extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant., • Autoscaling end to end: customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down., • Agent-scale ingestion and query: guardrails for bursty, high-cardinality, agent-generated workloads., • Query performance: new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges., • Rollouts and multi-cell operations: parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise., • Limits and self-service: drive customer-facing configuration and observability so escalations trend toward zero. What Makes You a Great Fit: • Technical leadership. A track record of leading complex, multi-quarter initiatives that spanned design, delivery, and operations, and made the teams around you better., • Deep systems experience. Substantial hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar., • Strong software craftsmanship. You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship., • Strong Go, or a path to it. We write Tempo in Go. Deep experience in other systems languages (Rust, C, C++) translates well., • Operational mindset. You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore., • Customer focus and pragmatism. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate., • Leadership through writing and collaboration. You lead through design docs, reviews, and shipped code, not hierarchy. You communicate clearly in a fully remote, asynchronous environment. Bonus Points for: • Experience with tracing, OpenTelemetry, or large-scale observability systems., • Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents)., • Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads., • Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes., • Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses., • Open-source contribution or maintainership, and comfort engaging a community in the open., • Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab)., • Experience in a fully remote, globally distributed team. How we work: We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 103,958 - GBP 124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

About StarComplianceStarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user-friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360-degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency. Location: Candidates MUST be UK based and have right to work. We are seeking a highly skilled and pragmatic Site Reliability Engineer (SRE) to help lead our evolution from legacy single-tenant monoliths to modern, scalable, multi-tenant microservices. This is a pivotal role for our business, enabling faster delivery, improved reliability, and real scalability across our SaaS portfolio. While we’ve got a solid handle on infrastructure monitoring, we’re still in the early innings when it comes to application-level observability, autoscaling, and progressive delivery strategies (e.g., canary releases, blue/green deployments). That’s where you come in. You’ll work closely with Infrastructure, Architecture, Engineering, and Support teams to design, build, and evangelize the next generation of SRE practices and tools that ensure uptime, resiliency, and customer trust. • Champion Reliability by Design: Collaborate with architects and engineers to build resilient, fault-tolerant systems across our evolving cloud-native stack., • Observability Overhaul: Lead the charge on full-stack observability, leveraging modern APM tooling, meaningful SLOs/SLIs, and actionable alerts., • Scaling Systems: Develop and implement auto-scaling strategies, load testing plans, and capacity forecasting for multi-tenant environments., • Progressive Delivery: Help implement and automate deployment strategies such as canary releases, feature flags, and blue/green rollouts., • Incident Response: Create and refine on-call processes, incident response playbooks, and blameless post-mortem routines., • Monitoring & Tooling: Own and evolve our monitoring infrastructure, integrating metrics, logs, and traces into a cohesive ecosystem., • Developer Empowerment: Build reusable templates, dashboards, and platform tooling to empower dev teams to “shift left” on reliability., • Cross-functional Collaboration: Work hand-in-hand with Infrastructure, Architecture, Support, and Engineering teams to drive shared accountability for uptime and performance., • 5+ years in SRE, DevOps, or Production Engineering roles, ideally within a SaaS or cloud-native environment., • Deep experience with cloud platforms (preferably Azure or AWS), and Infrastructure-as-Code tools (e.g. Terraform)., • Hands-on experience with Azure DevOps is strongly preferred, as our CI/CD and project workflows are fully built around it., • Proficiency with observability tools such as New Relic, Datadog, Prometheus, or similar., • Strong understanding of software deployment strategies, CI/CD pipelines, and release engineering., • Ability to code in at least one modern scripting or systems language (e.g., Python,PowerShell, Go, Bash)., • Experience operating multi-tenant environments with an emphasis on security, performance, and cost optimization., • Excellent communicator who thrives in cross-functional settings and can influence engineering culture around reliability., • Experience in regulated industries (e.g., financial services, healthcare)., • Background with service mesh architectures, distributed tracing, and gRPC/GraphQL., • Familiarity with incident management platforms (e.g., PagerDuty, OpsGenie)., • Contributions to open-source SRE tooling or frameworks. StarCompliance Background Checks All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks. Equal Opportunity Employer Statement We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. We're looking to add a Machine Learning Engineer to our Data Science team! This team works on solving complex problems for StackAdapt's digital advertising platform. You'll be working directly with our Data Scientists, Machine Learning Engineers, Engineering teams, and our CTO/Co-Founder on building pipelines and ad optimization models. With databases that process millions of requests per second, there's no shortage of data and problems to tackle. StackAdapt is a remote-first company with teams around the world. Our teams work in a fully distributed environment, and we are open to candidates based in the UK, Ireland or Germany. This role will remain open until February 27, 2026. Applications will be reviewed on a rolling basis, and the posting will close once the deadline is reached. Want to learn more about our Data Science Team: _ Learn more about our team culture here: _ Watch our talk at Amazon Tech Talks: _ • Design modular and scalable real time data pipelines to handle huge datasets, • Understand and implement custom ML algorithms in a low latency environment, • Work on microservice architectures that run training, inference, and monitoring on thousands of ML models concurrently, • Have the ability to take an ambiguously defined task, and break it down into actionable steps, • Have deep understanding of algorithm and software design, concurrency, and data structures, • Experience in implementing probabilistic or machine learning algorithms, • Interest in designing scalable distributed systems, • A high GPA from a well-respected Computer Science program, • Enjoy working in a friendly, collaborative environment with others, • Highly competitive salary, • Retirement/ 401K/ Pension Savings globally, • Competitive Paid time off packages including birthday's off!, • Access to a comprehensive mental health care program, • Health benefits from day one of employment, • Work from home reimbursements, • Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto, • Robust training and onboarding program, • Coverage and support of personal development initiatives (conferences, courses, books etc), • Access to StackAdapt programmatic courses and certifications to support continuous learning, • An awesome parental leave program, • A friendly, welcoming, and supportive culture, • Our social and team events! StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: _ _ _ and by Great Place to Work® _ To learn more about our privacy practices, please see our . #LI-REMOTE

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary We're looking for a Senior Full Stack Engineer who thrives at the intersection of craft and scale. You'll design and deliver large-scale, multi-tenant cloud services — with a relentless focus on availability, fault-tolerance, and elegant architecture. You'll set the bar for engineering quality and help elevate those around you. Core Engineering & Ownership: Build and own scalable SaaS applications end-to-end — frontend, backend, and data layers. Write production-grade code that is reliable, readable, efficient, and testable. Raise the bar through thoughtful code reviews and comprehensive documentation. System Architecture: Design future-ready architectures and proactively close gaps before they become problems. Performance & Reliability: Drive system availability and performance — investigate, analyze, and resolve reliability issues across the stack. Recognize opportunities and advocate for better performance and efficiency of software, systems, and processes across teams. Shift Left Testing & Quality: You champion a rigorous 'shift-left' quality culture, embedding comprehensive testing—unit, integration, and contract—early and continuously in the development lifecycle, not as an afterthought. AI Integration: Leverage and advocate for AI-assisted tools (e.g., GitHub Copilot, Claude) to accelerate development while maintaining rigorous engineering judgment and accountability for code correctness. Leadership: Drive team-wide best practices, conduct quality code reviews, and mentor engineers to elevate overall engineering quality. Collaboration (Product & Design): Partner with Product and Design to translate requirements into intuitive UI, making informed technical trade-offs in the face of ambiguity. Collaboration (Engineering Standards): Champion engineering best practices across teams and collaborate on solving complex, high-impact problems. Bachelor's degree in Computer Science or related field, or equivalent experience. 5+ years building reliable, performant applications and microservices in production environments. Proven full stack fluency - you're comfortable across frontend, backend, and the database layer. A polyglot mindset — you evolve with the tech. Familiarity with Ruby on Rails, TypeScript, Node.js, or React.js is a strong plus. Proven full-stack experience across frontend (React.js), backend, and database layers. Technical depth in at least one engineering domain: distributed systems, multi-tenant SaaS, application databases, networking, security, serverless, event streaming, or similar. A genuine drive to build beautiful, intuitive products with the customer always in focus. Innate curiosity — you love learning and have a desire to teach and lift others. Strong communication skills and openness to collaborative idea-sharing across teams. • Core Stack Experience: Familiarity with Ruby (including Ruby on Rails), TypeScript, Node.js, or React.js is a strong plus. Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: London Borough of Croydon, UK; Liverpool, UK; Manchester, UK; Newcastle upon Tyne, UK; Nottingham, UK; Stratford-upon-Avon CV37, UKSalary: 45,544 - 49,523 per yearEmployment: FlexibleCategory: PolicyPosted: 2026-08-10Valid to: 2026-09-08Employer: HM Revenue and CustomsJob summaryDiscover what it’s like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.These roles offer a unique opportunity to shape how HMRC tackles the UK’s biggest tax compliance risks. The latest estimates show a 59bn ‘Tax Gap’ – closing this gap is the first of HMRC’s strategic objectives.Compliance Strategy Delivery (CSD) sits at the centre of Customer Compliance Group, shaping how we understand and respond to these challenges. We bring together strategy, insight and delivery to ensure HMRC focuses on the areas that matter most.CSD is a small, high-profile Directorate where curiosity, creativity, challenge and collaboration are encouraged. Our work directly informs senior decision-making and drives real-world outcomes.You’ll join our newly formed Strategic Prioritisation and Insight (SPI) team. This is an exciting opportunity to help build a team from the ground up, working across Grade 6-led areas of Tax Risk Analysis and Strategic Prioritisation to influence HMRC-wide decisions.Roles will support delivery across a range of priority projects. Working flexibly across different work areas, collaborating with colleagues from a range of disciplines to solve complex problems and produce high-quality analysis, advice and insight.You will support delivery of projects that shape HMRC’s strategic compliance priorities. You’ll bring together data, analysis and insight to answer critical questions such as: Where are the most significant compliance risks? What should HMRC prioritise to have the greatest impact? How can we improve the evidence that underpins these decisions? Your work will help senior leaders understand risks, choices and trade-offs. This includes: Analysing complex data and evidence, understanding both its strengths and limitations Translating analysis into clear, actionable insight for decision-makers Developing options, evidence summaries and advice products that support clear recommendations Developing the tools, methods and evidence we use to assess and mitigate risk Communicating complex issues in a clear and compelling way You’ll be comfortable working with ambiguity, applying judgement and collaborating across teams to deliver high-quality outcomes.Job descriptionThe job requires individuals to operate at the interface of policy, strategy and evidence. SPI includes two G6-led programmes on ‘Tax Risk Analysis’ and ‘Strategic Prioritisation’. Postholders will: support and deliver projects across these programmes; produce clear evidence, policy or engagement products; work with senior colleagues and stakeholders; contribute to programme planning; and contribute to wider corporate, business and people objectives.You will work in a collaborative inter-disciplinary manner. You will be allocated work according to both the fit to your professional skillsets plus projects that will provide stretch – with support in place to promote your learning and development. You will have opportunity to develop new skills by working across areas in a collegiate and supportive environment.To illustrate our work, below a list of anticipated SPI projects. Successful candidates should expect to work primarily in one of these areas while also developing experience across the wider team.- Provide support to strategic cross-HMRC compliance prioritisation by e.g. structuring evidence (provided by others), testing implications and developing business options that enable clear, defensible recommendations for senior decision-makers.- Help shape, prepare and land cross-HMRC tax compliance prioritisation advice with senior audiences, turning agreed advice into clear, compelling and resilient messages.- Support SPI’s evidence function including accessing, interpreting and analysing data to support HMRC’s strategic prioritisation function. For example, triangulating sources and quantifying scale and uncertainty in tax risk hypotheses using data from HMRC’s management information systems models and existing structured analyses.- Support delivery and improvement of a residual tax risk model, including through stakeholder workshops, evidence gathering, quantitative inputs and clear explanation of what the model can and cannot support.- Support horizon scanning, evidence synthesis and strategic insight products that explain emerging risks, external trends, uncertainty and confidence for prioritisation decisions. For example, appraising 3-10 year macro-economic futures and trends in technology-enabled and AI-driven influences on the tax system.We are also currently recruiting a number of vacancies in the team – these vacancies align with the SO posts. Candidates are welcome to apply for both G7 and SO roles, reference number 474108.Person specificationWe particularly encourage applications from groups currently underrepresented in our workforce and we are committed to creating an inclusive working environment where everyone can thrive.Key professional skillsets:Our roles are designed to bring together people with different professional backgrounds. We welcome applications from candidates with experience in policy, strategy, analysis, operations or related fields, and we encourage multi-disciplinary working across the team.You should be able to demonstrate capability across, or depth in at least one of, the following key professional skillsets:1. Evidence into strategy and improvement – Experience collaborating with stakeholders to apply evidence and business insight to strategy, prioritisation and decision-making. For example: Responding to political, economic and organisational contexts; Applying judgment to complex decisions and uncertainty; Providing senior advice and recommendations including business recommendations from data and evidence; proposing recommendations when evidence is incomplete.2. Applied quantitative data analysis and insight - Working with management information systems or large quantitative databases. Understanding approaches to and the strengths and limitations of using quantitative data in strategic decision-making – including knowing when and how to triangulate with qualitative evidence. Experience in appraisal and/or modelling techniques. Experience in analytical assurance.3. Macro-economic trends and horizon scanning - Using structured futures and foresight techniques e.g. environmental scanning or scenario planning. Analysing and applying macro-economic trends to strategy contexts. Experience applying forward looking insight into strategic decision making that impacts policy, strategy, direction or decisions.Essential Criteria- Clear communication skills, including the ability to explain complex or technical issues clearly to non specialist audiences and produce concise written analysis, advice or briefing material.- Ability to work effectively with others, collaborating with policy, operational and analytical colleagues. This includes to understand different perspectives and support shared outcomes.- Analytical and problem-solving skills, with the ability to use or interpret quantitative and qualitative evidence, identify key issues, explain risks, and provide insights.- Sound judgement, including the ability to distinguish between evidence, interpretation and judgement, and to be transparent about assumptions and uncertainty.- Ability to deliver at pace, managing competing priorities, working to deadlines and escalating risks or issues early.Desirable Criteria- Experience working in a tax, economic or fiscal policy context, or in a strategy, prioritisation or investment decision making function.- Experience in policy, strategy or analytical roles. (For existing civil servants: membership of the Policy Profession and/or any Analytical Profession e.g. economist, statistician, social or operational research. For external candidates: equivalent professional credentials).Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office ClosuresIf your location preference is for the following site, it’s important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)This site is:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleYou will be given more information about what this means at the job offer stage.BehavioursWe'll assess you against these behaviours during the selection process:Making Effective DecisionsSeeing the Big PictureBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history, qualifications and previous experiences. Your CV should cover your recent and relevant job history, detailing your responsibilities and key achievements and experience of the three key professional skillsets outlined in the person specification.A 750-word Personal Statement. Your Personal Statement should clearly demonstrate how your skills and experience meet the essential criteria. Please provide impact, outcomes and results where applicable in your examples.Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.Further details around what this will entail are listed on the application form.After submission of the first stage of your application, you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test. If you successfully pass these tests, you will be invited to complete the final stage of the application.Please complete the online tests as soon as possible (within 24-48 hours is recommended) and ensure you allow sufficient time to complete and submit the final stage of your application after submitting your online test.The deadline for both the test and the application is 7th September at 23:55.SiftAt full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, your experience and behaviours will be assessed, in order to determine your suitability for the role.You will give an experience based presentation. Further details will be provided prior to interview. Interviews will take place via video link. Sift and interview dates to be confirmed.Online Tests – Banked ScoresWhen an applicant has a banked score they are not asked to retake the same test, providing it is:set at the same job level, andwithin the same system.Scores will be banked for six months, or until a new score benchmark is applied, whichever is sooner. This means that if a candidate applies for another vacancy at this grade they may not have to retake the test within that time, and their previous score will be used for the new vacancy.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Will you require a reasonable adjustment during the online tests? The tests required for this vacancy do not have a time limit. You don't need to ask for additional time. If you need any other adjustment, you can find further information in the Reasonable adjustment guide for online tests (opens in a new window). If you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to assist prior to the vacancy closing.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkersThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : CSD Recruitment TeamEmail : csdrecruitmentandworkforce@hmrc.gov.ukRecruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breac

Location: Birmingham, UK; Bristol; Leeds, UK; Liverpool, UK; Manchester, UK; Newcastle upon Tyne, UK; Telford Plaza, Lawn Central, Overdale, Telford TF3 4NT, UK; Worthing, UK; Stratford-upon-Avon CV37, UK; Reading, UK; Cardiff, UK; Edinburgh, UKSalary: 58,541 - 72,711 per yearEmployment: FlexibleCategory: ITPosted: 2026-08-07Valid to: 2026-08-20Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.We are undergoing a major transformation to modernise and future-proof our IT estate, supporting one of the largest and most complex operational environments in the public sector. This is an exciting opportunity to join a forward-thinking group at the forefront of digital innovation, where your expertise will help drive the delivery of robust, scalable, and secure technology solutions that have a profound impact on both HMRC’s customers and colleagues. Job descriptionAs a Senior Enterprise Architect, you will play a pivotal role in shaping how HMRC delivers technology at enterprise scale. Operating at the intersection of business strategy, policy and technology, you will define and evolve architectural direction that enables secure, scalable and sustainable services across the Borders & Trade estate. Your work will directly influence how HMRC invests in technology, adopts new capabilities, and manages complexity across imports, exports, transit, excise and environmental taxes. By setting clear architectural strategy and standards, you will help ensure technology decisions deliver maximum value for customers, colleagues and the wider UK economy.Person specificationYou will bring a strong professional architecture mindset, informed by recognised enterprise architecture practices and continuous learning. This may include experience with commercial and sourcing considerations, cloud platforms (IaaS, PaaS, SaaS), and working towards or holding relevant professional architecture qualifications. This professional grounding supports effective architectural governance, credible engagement with commercial and policy colleagues, and confident leadership of enterprise scale change. What You’ll DoOwn and evolve the enterprise architecture strategy for the Borders & Trade domain, ensuring alignment with HMRC’s wider organisational objectives and policy intent. Develop, maintain and govern architectural principles, standards, roadmaps and reference architectures that guide technology investment and solution design. Provide enterprise level assurance and decision support, ensuring proposed solutions and investments deliver value, manage risk and align with long term architectural direction. Influence policy and set technical direction across the Enterprise Operations estate, shaping how technology supports regulatory, operational and customer outcomes. Carry out horizon scanning, identifying emerging technologies, industry trends and sourcing models, and assessing their potential impact and opportunity for HMRC. Guide architectural decision making, clearly articulating trade-offs, risks and benefits, and recommending options based on enterprise wide considerations. Collaborate with senior stakeholders across business, technology and commercial functions to align architecture with strategic priorities and delivery plans. Promote continuous improvement and innovation, helping HMRC reduce complexity and improve resilience, security and scalability across its IT landscape. Contribute to the development of architectural capability, supporting colleagues and strengthening enterprise architecture practice across HMRC. Essential Criteria:Enterprise Architecture Strategy & Leadership - Proven experience operating as an Enterprise Architect (or equivalent), shaping and leading architecture strategy, roadmaps and direction for enterprise scale platforms or capabilities. Architectural Principles, Standards & Governance - Strong experience developing and governing architectural principles, policies, standards and reference architectures to guide technology decision making. Whole Enterprise Thinking & Impact Analysis - Ability to look beyond immediate problems to understand enterprise wide implications, dependencies and opportunities across systems, services and portfolios. Decision Support & Trade off Analysis - Demonstrable ability to guide complex decision making, explain trade-offs, and make evidence based recommendations that balance risk, value and long term sustainability. Strategic Stakeholder Engagement - Experience influencing and engaging senior business and technology stakeholders, translating complex technical concepts into clear, accessible language. Horizon Scanning & Innovation - Experience identifying emerging technologies, trends or sourcing approaches and assessing their relevance and impact within a large, complex organisation. Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office ClosuresIf your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleTelford Plaza, Telford - moving to Parkside Court, TelfordYou will be given more information about what this means at the job offer stage.Leeds LocationMoves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.Capability AllowanceThe advertised role is part of the Government Digital and Data Profession and has access to a Capability-Based Allowance. Any allowance awarded will be based on an assessment, at interview, of your capability against the skills advertised for this role. Please see the attached candidate pack for more information. The allowance values are set by HMRC, subject to remaining in a qualifying role, and are non-pensionable. This allowance is non-contractual, subject to an annual review and could be withdrawn at any time. For both new entrants and existing civil servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit the Government Digital and Data Profession Capability Framework (opens in a new window).BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsHow to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history, qualifications and previous experiences. Please attach your CV as a separate additional document in either PDF or word format no bigger than 5MB.A 750-word Personal Statement. Your personal statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert.SiftIn the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, your experience will be assessed along with essential criteria from the personal specification to explore what you enjoy and your motivations relevant to the job role. Candidates will also be asked to deliver a 5-10 minute experience presentation. Please outline an approach you have taken to develop an IT Strategy, Enterprise Architecture directions and transformation roadmaps.A GDAD capability assessment will take place within the interview. Further details will be given prior to the interview.Interviews will take place via video link. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. #meritlistCriminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Additional Security InformationPlease note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Peter WallaceEmail : peter.wallace@hmrc.gov.ukRecruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Location: Birmingham, UK; Bristol; Cambridge, UK; Colchester, UK; Durham, UK; Exeter, UK; Folkestone, UK; Hull, UK; Lancaster, UK; Leeds, UK; Liverpool, UK; Manchester, UK; Newcastle upon Tyne, UK; Norwich, UK; Nottingham, UK; Oxford, UK; Plymouth, UK; Preston, UK; Sheffield, UK; Southampton, UK; St Austell, Saint Austell PL25, UK; Stoke-on-Trent, UK; Cardiff, UK; Carmarthen SA31, UK; Swansea, UK; Wrexham, UKSalary: 59,342 per yearEmployment: FlexibleCategory: SurveyorsPosted: 2026-07-28Valid to: 2026-08-11Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential. This role is part of HMRC Valuation Office, formerly known as the Valuation Office Agency. We have recently integrated into HMRC. HMRC Valuation Office are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over 60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.Job descriptionRole OverviewThe Valuation Office (VO) is recruiting for a Qualified Surveyor to join the Technical Guidance Team as a Technical Adviser.The highly skilled and experienced Technical Adviser will provide technical leadership and support in local taxation across the Valuation Office. You will work as part of a team of technical advisers who are passionate about the work they do and how they work together as an efficient, effective and collaborative unit.You will have the opportunity to work on unique, challenging and extremely technical cases. This will include collaborating with solicitors and barristers, as well as providing advice on technical and legal issues across the VO.Your remit will include managing litigation cases, such as complex case hearings before the Valuation Tribunal, appeals to the Upper Tribunal (Lands Chamber) and proceedings in the High Court. This may also entail appearing as an advocate on behalf of the Valuation Officer or Listing Officer. In addition, you will provide technical, legal and valuation advice across the VO.This is a technical and leadership role providing an excellent opportunity to lead on high profile and complex casework. You’ll have the autonomy to manage your time and workload independently and be entrusted to manage and resolve complex and sensitive cases.Key responsibilitiesTo provide case management of litigation, for example complex case hearings at Valuation Tribunal and appeals to the Upper Tribunal (Lands Chamber) and High Court. This may also entail appearing as advocate on behalf of the VO/LO.Completion and managing litigation using sound analytical skills to resolve the most complex or sensitive cases.Contribute to the development of technical and procedural guidance, including creating a collective and consistent understanding of procedure and approach.Carry out research, analysis and evaluation of issues, identifying options and determining the associated risks.To identify, escalate and mitigate/manage risks and issues appropriately. Linking information and data from different sources and contacts to surface underlying trends and evolving risks and issues and ensuring that these are raised at the right level.To develop and deliver technical updates/presentations, to assist with building capability in the wider VO. Occasional travel to London and across the UK with some overnight stays will be necessary to liaise with colleagues, HMRC solicitors and Counsel, to attend tribunal hearings and deliver presentations to internal customers and external stakeholders. Support development and change by providing relevant technical advice, working with colleagues in transformation and change teams to deliver NDR reforms, Council Tax Wales reform, High Value Council Tax Surcharge, Next Generation Rating and other developments requiring technical input as required.Person specificationWe are seeking a candidate with strong technical expertise to include case law, legislation, codes of practice and professional standards. The successful candidate will have strong leadership skills, with the ability to build credible relationships with external and internal stakeholders. As a Technical Adviser you will have exceptional interpersonal and communication skills to be able to give advice and explain complex information clearly. This role requires a high level of autonomy in managing your time and workload effectively.Essential RequirementsFull RICS or IRRV qualified.Ability to interpret and apply general legislation and case law for both Rating and Council Tax, as well as understand and comply with statutory and non-statutory requirements arising from legislation, case law, codes of practice and professional standards.Demonstrate ability to apply professional expertise to analyse, evaluate and interpret wide sources of evidence to reach sound conclusions.To proactively keep technical knowledge up-to-date and use it to provide advice and guidance as well as sharing with the team.Strong leadership skills, championing change, encouraging new ways of working and sharing of best practice.The ability to build trusted and credible relationships with peers and colleagues across different teams.Excellent stakeholder management and influencing skills – experience of negotiating, consulting and interpersonal skills to achieve mutually acceptable solutions.Strong problem-solving skills with the ability to identify risks for the future and propose solutions ahead of risks becoming issues.Willingness for occasional travel to London and across the UK with some overnight stays will be necessary to liaise with key stakeholders and support business needs.QualificationsFull RICS or IRRV qualified.MembershipsFull RICS or IRRV qualified.BehavioursWe'll assess you against these behaviours during the selection process:Making Effective DecisionsCommunicating and InfluencingSeeing the Big PictureChanging and ImprovingTechnical skillsWe'll assess you against these technical skills during the selection process:As part of the interview, you will be asked technical questions to assess your knowledge on legislation and case law for both Rating and Council Tax.You will be required to conduct a 10-minute presentation followed by a 5-minute Q&A. Information on the presentation topic will be provided to you if you are shortlisted for interview.BenefitsAlongside your salary of 59,342, HM Revenue and Customs contributes 17,191 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance that starts at 25 days, increasing by a day for every year of qualifying service up to a maximum of 30 days and a Civil Service Pension with an average employer contribution of 28.97%. Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.How to ApplyIf you can meet our person requirements above, we are keen to hear from you. To apply for this post, you must complete an online application with the following: A CV setting out your Job History, Qualifications and Previous skills and experiences. A Personal Statement (maximum 1,000 words), please outline your suitability for the role. Please pay particular attention to the ‘Essential Requirements’ and ‘Person Specification’ outlined in the advert and use specific examples on how you illustrate them when providing your answer.Sift - 14/08/2026 Please note these dates are provisional and may be subject to change. We will assess you on your CV, Personal Statement, Memberships and Qualifications.Should a large number of applications be received, an initial sift will be made on Personal Statement against the lead essential criteria:Ability to interpret and apply general legislation and case law for both Rating and Council Tax, as well as understand and comply with statutory and non-statutory requirements arising from legislation, case law, codes of practice and professional standards.Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview. Interviews -02/09/2026 and 03/09/2026Please note these dates are provisional and may be subject to change. These will be confirmed should you be invited to interview. Interviews are currently taking place using Microsoft Teams Video. We will provide more detail if you are shortlisted for interview.We will assess you on the Behaviours listed in the job description, Strengths, Technical Questions and a Technical Presentation At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills. Technical PresentationYou will be required to conduct a 10-minute presentation followed by a 5-minute Q&A. Information on the presentation topic will be provided to you if you are shortlisted for interview.Technical QuestionsAs part of the interview, you will be asked technical questions to assess your knowledge on legislation and case law for both Rating and Council Tax.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: resourcingteamvo@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Application Hints and TipsFor more information on Success Profiles, tips on how to write a successful application and find out more about what’s involved in the application process please visit About the application process , Civil Service Careers (civil-service-careers.gov.uk). Further InformationHybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment Team via resourcingteamvo@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Locations As part of the application process, you will be asked to tell us which of the locations available you can work in. You will be able to specify 1 option. Please be aware that you can be posted to any location that you put in your preferences. Successful candidates must select one of the locations noted in this advert as their base office and will be expected to undertake regular travel to this location under HMRC hybrid working policy. Transitional Sites Information If your location preference is for the following sites, it’s important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. Newcastle & SwanseaThese sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Civic Centre, Oystermouth Road, Swansea – moving to Sandringham Park, Swansea You will be given more information about what this means at the job offer stage. Terms & ConditionsThe Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Reserve ListsIf we have more successful candidates than available vacancies, we will hold a 6-month reserve list. During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order. Concerns/ComplaintsIf you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you may make a complaint, by contacting the Central Recruitment Team at the following address: resourcingteamvo@hmrc.gov.ukFeedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Mark ThomasEmail : mark.a.thomas@hmrc.gov.ukRecruitment teamEmail : voarecruitment.grs@cabinetoffice.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages:

Location: 3 Glass Wharf, Bristol BS2 0EL, UK; 6 Central Square, Cardiff CF10 1EP, UK; 1 Sibbald Walk, Edinburgh EH8 8FT, UK; Wellington Pl, Leeds LS1, UK; Water St, Liverpool, UK; New Bailey St, Salford M3 5AX, UK; Central, Overdale, Telford, UK; Teville Gate House, Teville Rd, Worthing BN11 1TY, UKSalary: 45,544 - 49,523 per yearEmployment: FlexibleCategory: Business IntelligencePosted: 2026-07-31Valid to: 2026-08-14Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.Do you thrive in a collaborate environment and are great at building and maintaining positive relationships?At HMRC, we are already one of the most digitally advanced tax authorities in the world and have one of the largest IT infrastructures and data sources in the UK. With 50 million customers to serve, over 60,000 colleagues to support, and c850 billion to collect to fund UK Plc, our IT operation is huge! For those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference.Visit our YouTube channel to watch the full series and come and discover your potential.The role sits within HMRC’s Chief Digital & Information Office (CDIO) Group and is part of the CDIO Borders and Trade area, working across Customs & Excise and Border Services Delivery teams. Our teams deliver in-house solutions for a broad range of technical and operational issues. Our CDIO offices are hi-tech, state-of-the-art facilities that allow our teams to maximise their capabilities.This is an exciting opportunity to join HMRC’s Government, Digital and Data profession where you will be supporting a large scale and radical transformation that will have a profound impact for both the customers and the staff.We are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.Job descriptionAs a Senior Performance Analyst, you will contribute to the delivery of performance analysis across a portfolio of IT products and services in CDIO Borders and Trade. You will be integral to our new Performance Analysis capability as part of our overall transformation to product-centric teams. You will work closely with Product Managers, agile product teams and wider performance analysis professionals to ensure the services we deliver are data-informed and continuously improving. You may be managing one or more Performance Analysts.You will use tools such as Power BI, CIP and Splunk to analyse data, user behaviour, uncover patterns and trends, and present clear data-driven stories and insights.You will visualise findings and engage across B&T and beyond to create a joined-up approach to performance analysis. In addition, you will assist and learn from other senior analysts, contributing to the wider performance analysis community and helping to strengthen capability within HMRC.Person specificationResponsibilitiesYou will:Deliver performance analysis across Borders and Trade services, products and platforms by gathering and interpreting data through a range of techniques to understand user behaviour, assess service performance and provide insights with skills specified for the ‘Senior Performance Analysis’ role in the GovernmentDigital and Data professionWork closely with stakeholders and your team to define and track key performance indicators (KPIs) and create, define and measure objectives and key results (OKRs) whilst contributing to the development and maintenance of performance frameworks that align with organisational objectives and user needs.Use tools such as Power BI, CIP and Splunk to analyse user interactions, identify trends, and provide clear, data-driven insights to inform service improvements.Recognise opportunities for innovation through tools and technology i.e. AI, to continuously improve and deliver value through performance analysis.Visualise and communicate data and insights, presenting your findings in a clear, accessible format with context, to inform decision-making and shape improvements.Work collaboratively with senior analysts, learning from their expertise, sharing knowledge and best practice, and supporting the wider performance analysis community, while developing your own technical and analytical skills.Engage with colleagues across disciplines such as user research, product management, and service design to help build a comprehensive understanding of performance.Essential CriteriaAbility to undertake performance analysis and provide insight, with skills specified for the ‘Senior Performance Analyst’ role in the Government Digital and Data profession.Experience in performance analysis or a similar analytical role, ideally in a digital or data-driven environment.Proficiency in Power BI, Splunk and CIP or similar business analytics tools.Ability to work with large, complex datasets and derive and present meaningful insights.Experience working with stakeholders to define KPIs, OKRs and performance measures.A user-centred mindset, with a commitment to improving public / customer focussed services through data and insight.Previous experience of web analytics. (eg using Google Analytics, Big Query or similar)Previous experience of coding languages such as SQL / Python.Previous experience of communicating analysis via Looker Studio or similar tooling.Hold or be able to successfully apply for SC-level security clearanceDesirable CriteriaExperience working in government or large-scale organisations.Familiarity with digital service standards and agile delivery environments.Familiarity with tools and technology that can drive innovation in performance analytics (i.e. AI)Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office closuresFor more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.This site is:Telford Plaza, Telford - moving to Parkside Court, TelfordYou will be given more information about what this means at the job offer stage.Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.BenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsHow to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences along with employment details of up to your last 3 roles with no more than 100 words per role. Please align your previous experiences with how you meet the Essential Criteria.A 1000-word Personal Statement. Your Personal Statement should be used to evidence how you meet the following Technical Skills, Analysis and Insight, Performance Measurement, Technical Understanding & Quality assurance of data and analysisHere is a link to the frame work: Performance analyst - Government Digital and Data Profession Capability FrameworkPlease complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.Further details around what this will entail are listed on the application form.SiftIn the event of a large number of applications being received, an initial sift may be held on your CVAt full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the interview candidates will be required to provide a 10 minute presentation with the following focus - Talk us through how you would design a measurement approach for a new service, feature, or product area where little or no performance data currently exists. Interviews will take place via video link. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.SponsorshipWe have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Additional Security InformationPlease note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkers:This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Paul SteventonEmail : paul.steventon@hmrc.gov.ukRecruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Location: Atlantic Sq, Glasgow G2, UK; New Bailey St, Salford M3 5AX, UK; Teville Gate House, Teville Rd, Worthing BN11 1TY, UK; Water St, Liverpool, UK; 2 Dearmans Pl, Salford M3 5BS, UKSalary: 58,541 - 64,624 per yearEmployment: FlexibleCategory: Project ManagementPosted: 2026-08-07Valid to: 2026-08-27Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.At HMRC, we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. Diverse perspectives and experiences are critical to our success, and we encourage applications from people from all backgrounds with the experience and skills needed to perform this role.About Unity Business ServicesUnity Business Services sits within HMRC’s People and Places Group and provides critical human resources, recruitment, finance, payroll and procurement services to colleagues in HMRC and partner departments.The Product Manager role sits within Unity Business Services and will support the implementation and continuous improvement of shared services products and platforms across HR, Finance and Procurement.Our current focus is supporting the Unity Programme, which will introduce shared services technologies and processes to support HMRC and partner departments. As a Product Manager, you will help shape how enterprise products are owned, improved and delivered, ensuring decisions are grounded in user needs, business value and operational readiness.You will work across SAP and related enterprise platforms, strengthening product practice, building capability across product owners and multidisciplinary teams, and using evidence, insight and performance data to drive continuous improvement.Job descriptionThe Product Manager will translate organisational priorities, user needs, technical constraints and operational requirements into clear product outcomes, roadmaps and delivery priorities.Working with functional leads, product teams, delivery partners and operational stakeholders, you will manage dependencies, resolve trade-offs and support delivery across the product lifecycle.If this sounds like the sort of work which excites you, this is the job for you.Person specificationAs a Product Manager, your responsibilities include:Lead products through discovery, delivery, live running and continuous improvement, ensuring decisions remain focused on user needs, business value and operational readiness.Define, own and communicate product vision, strategy and roadmaps across HR, Finance and Procurement products.Own product prioritisation and backlog direction, using data, user insight, service performance and stakeholder input to guide sequencing and delivery focus.Work with multidisciplinary teams and delivery partners to manage dependencies, resolve blockers and deliver outcomes.Influence senior stakeholders and governance forums, ensuring product decisions, risks, dependencies and trade-offs are clearly understood and agreed.Coach and develop product owners and product colleagues, setting standards and building capability across teams.Essential CriteriaExperience leading digital products or services through multiple lifecycle phases in a complex environment.Ability to define product strategy and translate organisational objectives, user needs and technical constraints into clear roadmaps and delivery priorities.Understanding of ServiceNow/SAP-enabled products and services, including how platform capabilities, processes and integrations support organisational outcomes.Experience making prioritisation, roadmap and backlog decisions using evidence-based trade-offs.Excellent communication and influencing skills, with the ability to build trust, manage senior stakeholder relationships and support effective decision-making.Desirable CriteriaExperience working in a government, public sector, regulated or large enterprise environment.Experience working with Qualtrics, Signavio or comparable enterprise platforms supporting user insight, business process improvement and service optimisation.Experience working with Concur or similar expense, travel or finance-related products.Knowledge of Government Digital and Data standards, service assessments or related delivery frameworks.Experience contributing to business cases, benefits realisation or value-for-money decisions.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office ClosuresIf your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleTrinity Bridge House, Salford - moving to an alternative office in Manchester/ SalfordYou will be given more information about what this means at the job offer stage.BehavioursWe'll assess you against these behaviours during the selection process:Changing and ImprovingCommunicating and InfluencingLeadershipBenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences. Your CV should cover up to your last 3 roles (100 words per role), giving summary of what you delivered and any key achievements in each role and any Qualifications you hold. A 1000-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, referring to the Key Responsibilities and Essential Criteria in the Person Specification as outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.Further details around what this will entail are listed on the application form.SiftIn the event of many applications being received, an initial sift may be held on your Personal Statement.At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, you will be asked Behaviour-based questions to explore in detail what you are capable of.Interviews will take place virtually via video link. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkersThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Phil MacklinEmail : phil.macklin@hmrc.gov.ukRecruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Location: 19 Holliday St, Birmingham B1 1HH, UK; 3 Glass Wharf, Bristol BS2 0EL, UK; 6 Central Square, Cardiff CF10 1EP, UK; 1 Sibbald Walk, Edinburgh EH8 8FT, UK; Atlantic Sq, Glasgow G2, UK; Wellington Pl, Leeds LS1, UK; Water St, Liverpool, UK; New Bailey St, Salford M3 5AX, UK; London Borough of Newham, UK; Central, Overdale, Telford, UK; Teville Gate House, Teville Rd, Worthing BN11 1TY, UK; Reading, UK; United KingdomSalary: 45,544 - 55,157 per yearEmployment: FlexibleCategory: ProcurementPosted: 2026-08-02Valid to: 2026-08-15Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.HMRC is transforming the UK’s tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work — allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC’s wider customs strategy and policies. We design, manage and maintain a wide range of other IT services and systems that support customs and international trade activities and beyond. Our teams are made up of specialists in delivery, business analysis, engineering, and live service support. We collaborate closely with stakeholders across HMRC to ensure our IT systems meet their needsJob descriptionAs a Supplier Manager within CDIO Borders and Trade, you will manage a portfolio of supplier contracts, ensuring strong performance, value for money and delivery against agreed outcomes. You will oversee key aspects of supplier management including relationships, risks and issues, budgets, and continuous improvement, aligned to HMRC standards and ways of working. Working with a wide range of stakeholders across Commercial, Finance, Security and Programme teams, you will support the effective delivery of critical services across Borders and Trade. You will also play a key role in ensuring compliance with security and onboarding/offboarding requirements, maintaining a clear understanding of contractual obligations and supporting improvements to processes and ways of working. This is a fast-paced and collaborative environment where you will be expected to build strong relationships, resolve challenges and contribute to a high-performing Supplier Management community. Do you have a strong background in Supplier Management, with experience in managing strategic suppliers within a large and complex organisation? If so, we have an exciting opportunity for a Supplier Manager to join HMRC’s Chief Digital & Information Office (CDIO), supporting some of the most ambitious change programmes in government. We offer a unique opportunity to work with cutting-edge technologies, influence large-scale digital programmes, and make a meaningful, lasting impact on millions of people and businesses across the UK.For further information please sign up for our Webinar on the 11th August starting at 2:30pm. Please register here Supplier Manager - Information Session – Fill in formPerson specificationWe’re looking for a proactive and collaborative Supplier Manager who enjoys working in a fast-paced environment and building strong, effective relationships across a wide range of stakeholders. You will be confident engaging with colleagues at all levels and able to influence, challenge and support others to achieve the right outcomes. You’ll bring a curious and improvement-focused mindset, with the confidence to question existing ways of working and help drive positive change. You will have experience managing supplier or commercial relationships, with a good understanding of performance, risk and contract management. Strong organisational skills, attention to detail, and the ability to balance multiple priorities are essential. Above all, you will be a team player who is adaptable, open to change and committed to delivering high-quality outcomes as part of a professional and supportive Supplier Management community. Responsibilities: Manage strategic supplier relationships and ensure delivery against contractual obligations, including day-to-day service delivery management.Lead supplier performance reviews, including monitoring and managing operational performance service improvement plans, and issue resolution.Understand and interpret KPIs, SLAs and critical metrics to effectively measure supplier performance and drive operational improvements.Support contract governance, including reporting, business continuity planning, risk management, and compliance.Collaborate with internal stakeholders across commercial, finance, and delivery teams to support effective service delivery and contract outcomes.Contribute to contract renewals, variations, and re-procurements in line with internal governance requirements and public procurement regulations.Drive innovation and continuous improvement through supplier engagement and identify opportunities to enhance operational performance.Support budget management activities, including purchase orders and invoice approvals, working closely with Finance.Support mobilisation and transition of new or changing supplier arrangements.Essential CriteriaRecent experience in managing multiple suppliers in a large, complex organisation.Strong understanding of contract management principles and supplier performance frameworks.Ability to analyse performance data and drive service improvements.Excellent stakeholder engagement, relationship building and communication skills.Knowledge and experience of engaging suppliers via Statements of Work (SoWs), including defining deliverables, milestones, and performance measures.A solution-focused mindset, with the ability to identify issues, challenge existing ways of working and implement improvements. Understanding of contract management principles and supplier performance frameworks, including KPIs, SLAs and risk/issue management.Desirable CriteriaPractitioner level in Contract Management & Capability Programme (CMCP).Experience working in Agile or IT environments.Office ClosuresIf your location preference is for the following site, it’s important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)This site is:Telford Plaza, Telford - moving to Parkside Court, Telford.You will be given more information about what this means at the job offer stage.Leeds LocationMoves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.BenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsHow to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles. The word limit for each role is 100 words. You should outline the key responsibilities and any significant achievements. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience from your career reflect the Essential Criteria of the role. Please use specific instances of achievement from your career to detail suitability and alignment. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.Please note: Applications exceeding the prescribed word count will only have the prescribed word count assessed. To ensure your application is considered in full, it is in your best interest to adhere strictly to the word count guideline. Further details around what this will entail are listed on the application form.SiftIn the event of a large number of applications being received, an initial sift may be held on your CV.At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, your Experience will be assessed, you will be asked Experience-based questions to explore in detail what you are capable of.Interviews will take place via video link. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online servicesReserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkersThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Paul MasonEmail : paul.mason1@hmrc.gov.ukTelephone : 03000 590614Recruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Location: London Borough of Croydon, UK; Liverpool, UK; Manchester, UK; Newcastle upon Tyne, UK; Nottingham, UK; Stratford-upon-Avon CV37, UKSalary: 58,541 - 72,711 per yearEmployment: FlexibleCategory: PolicyPosted: 2026-08-10Valid to: 2026-09-01Employer: HM Revenue and CustomsJob summaryDiscover what it’s like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.Compliance Strategy Delivery (CSD) sits at the heart of HMRC’s compliance system. We guide the whole department on tax gap and compliance priorities, shaping decisions that inform ministers and our Executive Committee. We set strategy in a live operational environment - this is practical, real‑world work that directly influences how HMRC focuses effort and delivers results. CSD's a multi‑disciplinary directorate with varied, high‑profile work across strategy, insight and delivery. We value curiosity, creativity and collaboration, and encourage people to connect ideas, challenge thinking and turn insight into action. If you want to shape priorities and make a tangible difference, now is the time to join us. You’ll join our newly formed Strategic Prioritisation and Insight (SPI) team, one of three Deputy Director-led teams in CSD. This is an exciting opportunity to help build a team from the ground up, working across Grade 6-led areas Tax Risk Analysis and Strategic Prioritisation to influence HMRC-wide decisions. You'll lead a portfolio of projects that shape HMRC’s strategic compliance priorities. You’ll bring together data, analysis and insight to answer critical questions such as: - Where are the most significant compliance risks? - What should HMRC prioritise to have the greatest impact? - How can we improve the evidence that underpins these decisions? Your work will directly influence senior leaders and help determine how HMRC tackles the tax gap. This includes: - Analysing complex data and evidence, understanding both its strengths and limitations - Translating analysis into clear, actionable insight for decision-makers - Developing recommendations that shape strategy and priorities - Developing the tools, methods and evidence we use to assess and mitigate risk - Communicating complex issues in a clear and compelling way You’ll be comfortable working with ambiguity, applying judgement and collaborating to deliver high-quality outcomes.Job descriptionThe job requires individuals to operate at the interface of policy, strategy and evidence. SPI heads two G6-led programmes on ‘Tax Risk Analysis’ and ‘Strategic Prioritisation’. Postholders will: (a) Lead a number of projects across these programmes, (b) Support colleagues on wider projects, (c) Contribute to programme planning, (d) Support more junior colleagues in their work, and (e) Contribute to wider corporate, business and people objectives. You will work in a collaborative inter-disciplinary manner. You will be allocated work according to both the fit to your professional skillsets plus projects that will provide stretch – with support in place to promote your learning and development. Thus you will have opportunity to develop new skills by working across areas in a collegiate and supportive environment. To illustrate our work, below a list of anticipated SPI projects. Successful candidates should expect to lead in one of these areas and support and develop experience across several others. - Translate data and evidence produced by others into targeted business insight, prioritisation frameworks and options: For example: highlight developing strategic choices and recommendations to senior stakeholders to advance HMRC compliance strategy; shape future evidence needs; prioritise targets, activity and resources. - Develop prioritisation pathways and support cross-HMRC adoption. For example: work with stakeholders to build a shared understanding of priorities; develop persuasive narratives and options for senior leaders (incl. ExCom) that enable cross-HMRC mobilisation; support continuous improvement of prioritisation approaches and products, including commissioning analysis. - Develop SPI’s data and evidence function to produce targeted tax risk assessments and recommendations of key HMRC priorities: For example: triangulate (existing) reviews of management information data, qualitative and quantitative evidence and opinion; lead targeted secondary analyses and support strategic target setting. - Further develop a prototype model of residual tax risk to help ensure HMRC interventions are optimal in closing the tax gap: Design and deliver stakeholder workshops to refine the model; introduce more quantitative inputs; embed application to ensure the model is used to prioritise strategic direction and plans. - Develop forward-looking macro-economic trends, foresight and application. For example: identify emerging risks across tax regimes, behaviours and customer groups; interpret external trends e.g. in technology, society and macro-economic futures. Develop applied business propositions and influence senior stakeholders’ decision‑making.Roles will typically include line management of 1-2 colleagues, alongside leading priority projects. You’ll work flexibly across different work areas, collaborating with colleagues from a range of disciplines to solve complex problems.We are also currently recruiting a number of SO vacancies in the team – these vacancies align with the G7 posts. Candidates are welcome to apply for both G7 and SO roles, reference number 474133.Person specificationWe particularly encourage applications from groups currently underrepresented in our workforce and as a team we are committed to creating an inclusive working environment where everyone can thrive. Key professional skillsets:Our roles are designed to bring together people with different professional backgrounds. We welcome applications from candidates with experience in policy, strategy, analysis, operations or related fields, and we encourage multi-disciplinary working across the team. However, you must have demonstrable knowledge, capability and experience across all, and/or depth experience in at least one, of the following three ‘key professional skillsets’: 1. Evidence into strategy and improvement – Experience collaborating with stakeholders to apply evidence and business insight to strategy, prioritisation and decision-making. For example: Responding to political, economic and organisational contexts; Applying judgment to complex decisions and uncertainty; Providing senior advice and recommendations including business recommendations from data and evidence; proposing recommendations when evidence is incomplete. 2. Applied quantitative data analysis and insight - Working with management information systems or large quantitative databases. Understanding approaches to and the strengths and limitations of using quantitative data in strategic decision-making – including knowing when and how to triangulate with qualitative evidence. Experience in appraisal and/or modelling techniques. Experience in analytical assurance. 3. Macro-economic trends and horizon scanning - Using structured futures and foresight techniques e.g. environmental scanning or scenario planning. Analysing and applying macro-economic trends to strategy contexts. Experience applying forward‑looking insight into strategic decision‑making that impacts policy, strategy, direction or decisions. Essential CriteriaSuccessful candidates could come from any background – what is critical is that you can operate at the interface of policy, strategy and evidence. As such successful applicants will need to demonstrate evidence against the following ‘essential criteria’:- Strong communication and influencing skills, including the ability to: Explain complex or technical issues clearly to non‑specialist audiences; Develop clear recommendations on complex issues; Build support for proposals with both senior leaders and operational colleagues. - Ability to work effectively across organisational boundaries, collaborating with policy, operational and analytical colleagues. This includes understanding different perspectives and adapting your approach to deliver shared outcomes. - Strong analytical and problem-solving skills, with the ability to: Use or interpret both quantitative and qualitative evidence; Identify key issues, risks and insights; Develop strategic level recommendations. - Sound judgement and decision-making, including the ability to form clear views even where evidence is incomplete or uncertain. - Ability to deliver at pace, managing competing priorities in a high‑profile or time‑sensitive environment. Desirable Criteria- Experience working in a tax, economic or fiscal policy context, or in a strategy, prioritisation or investment decision‑making function. - Experience in policy, strategy or analytical roles. (For existing civil servants: membership of the Policy Profession and/or any Analytical Profession e.g. economist, statistician, social or operational research. For external candidates: equivalent professional credentials). Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office ClosuresIf your location preference is for the following site, it’s important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)This site is:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleYou will be given more information about what this means at the job offer stage.BehavioursWe'll assess you against these behaviours during the selection process:Making Effective DecisionsSeeing the Big PictureBenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history, qualifications and previous experiences. Your CV should cover your recent and relevant job history, detailing your responsibilities and key achievements and experience of the three Key professional skillsets outlined in the person specification.A 750-word Personal Statement. Your Personal Statement should clearly demonstrate how your skills and experience meet the essential criteria. Please provide impact, outcomes and results where applicable in your examples.Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.After submission of the first stage of your application, you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test. If you successfully pass these tests, you will be invited to complete the final stage of the application.Please complete the online tests as soon as possible (within 24-48 hours is recommended) and ensure you allow sufficient time to complete and submit the final stage of your application after submitting your online test.The deadline for both the test and the application is 31st August at 23:55.Further details around what this will entail are listed on the application form.SiftAt full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, your experience and behaviours will be assessed in order to determine your suitability for the role.You will give an experience based presentation. Further details will be provided prior to interview.Interviews will take place via video link. Sift and interview dates to be confirmed.Online Tests - Banked ScoresWhen an applicant hasa banked score they are not asked to retake the same test, providing it is:-set at the same job level, andwithin the same system.Scores will be banked for six months, or until a new score benchmark is applied, whichever is sooner. This means that if a candidate applies for another vacancy at this grade they may not have to retake the test within that time, and their previous score will be used for the new vacancy.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Will you require a reasonable adjustment during the online tests? The tests required for this vacancy do not have a time limit. You don't need to ask for additional time. If you need any other adjustment, you can find further information in the Reasonable adjustment guide for online tests (opens in a new window). If you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to assist prior to the vacancy closing.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkersThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the

31,650 + Company Car or Car Allowance | Flexible ScheduleJoin us as a Field Officer and play a key role in supporting local communities. You’ll visit customers at their homes, discuss TV licence requirements, explain available solutions, and help them take the next steps—with full training, great benefits, and the freedom of working independently.Job title:Television Licence Field OfficerJob Description:What You'll Be DoingAs a Field Officer, you'll play an important role in supporting TV Licensing by engaging with customers across the Liverpool/Warrington area. Working independently, you'll manage your own daily schedule, visiting addresses where no TV licence is recorded and helping customers understand their licensing obligations.Key responsibilities include:Visiting residential addresses throughout the L/WA postcode areaSpeaking with customers professionally and respectfullyExplaining TV Licensing requirements and available optionsSetting up payment plans where appropriateRecording visit outcomes accurately using mobile technologyMaking informed decisions and working independently in the fieldOccasionally attending court as part of the enforcement processYou'll start and finish your day from home, travelling locally using either a company vehicle or your own vehicle. Full training and equipment will be provided to help you succeed in the role.What We're Looking ForWe're looking for confident, resilient and customer-focused individuals who enjoy working independently and engaging with people from all walks of life.To be successful in this role, you'll need:A full UK driving licence (essential)To live within the L/WA postcode areaExcellent communication and interpersonal skillsThe ability to remain calm, professional and resilient in a variety of customer situationsStrong problem-solving skills and sound judgementGood attention to detail and accuracy when recording informationConfidence working independently and managing your own workloadBasic IT skills and confidence using mobile devices and applicationsA positive attitude and willingness to learnFlexibility to work a varied schedule, including evenings and weekendsExperience in a customer-facing role is highly desirable. More importantly, we're looking for people who can demonstrate professionalism, empathy, resilience and a commitment to delivering excellent customer service.Working PatternTo support customers at times that suit them best, you'll work 12 of your 36.5 weekly hours between 4pm and 9pm Monday to Friday, or at any time during weekends. This flexible working pattern allows you to organise the remainder of your week around your lifestyle and commitments.What’s in it for you?31,650 annual salaryCompany car (for work and personal use) or 3,700 annual car allowanceMileage paid—including your daily commute from homeFlexible 36.5‑hour working week, with the option of a four‑day scheduleGenerous holiday allowance, plus opportunities to purchase extra leavePension, life assurance, paid volunteering day and family‑friendly policiesSafety measures including Body Worn Video and a lone worker support systemAccess to discounts, wellbeing support, and colleague diversity networksFinancial wellbeing tools and resourcesAbout Capita TV Licensing:At Capita TV Licensing, we’re supporting the world’s oldest national broadcaster. We harness the latest technology so the BBC can continue to create high-quality, independent programmes that inform, educate, and entertain millions of people around the UK, and the world. Our teams visit four million addresses each year to check for license evaders, and they generate over 65 million of revenue, helping to fund the running of the BBC. Join us and discover better as you shape the future of public television.Unlock Your Potential with CapitaAt Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career.Join us and discover a career with purpose. #CareersWithPurpose🤝 Customer first, always🧑‍💻 Fearless innovation Achieve together💙 Everyone is valuedWhat we hope you’ll do next:Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.Equal OpportunitiesAt Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.comAI & Fair Recruitment at CapitaAt Capita, we use technology, including AI-enabled tools, to help us manage applications consistently and fairly. These tools support our recruitment teams, they do not make hiring decisions. Every application is reviewed by a trained member of our Talent Acquisition team, and all decisions are made by people. If you need any adjustments during the process, we’re here to support you.How We Use AI in Our Hiring ProcessTo help us deliver a fair, consistent and efficient recruitment experience, Capita uses AI-assisted technology at some stages of the process. These tools simply help us organise and assess information, they do not replace human judgement. All decisions are made by our recruitment team and hiring managers. If you have any questions or need adjustments, please let us know and we’ll be happy to support you. Location:Liverpool,United KingdomTime Type:Full timeContract Type:PermanentSummaryLocation: Liverpool; WarringtonType: Full time

The Firm KP Law is a UK-based claimant law firm focused on collective redress. With offices in London, Liverpool, Manchester, and Birmingham, we represent large groups of individuals in high-profile cases against major corporations. Our team combines legal expertise with a data-driven, tech-enabled approach to litigation. We’re not a traditional law firm, we’re built for scale, efficiency, and impact. Behind every case is a collaborative team of legal and operational professionals working together to deliver results that matter. At KP Law, you’ll be part of a fast-growing firm that’s reshaping how justice is delivered. Whether you’re a lawyer or part of our operations team, your work will directly contribute to landmark cases and meaningful outcomes for thousands of people. We believe excellence in everything, that together we achieve more, and that there's always a way to make things happen. If you're a creative problem solver, a collaborative worker, and ready to challenge the status quo, KP Law offers the opportunity to work on some of the biggest multi-claimant cases in the UK and grow with a firm that’s redefining how justice is delivered. The Role As a Legal Assistant in our Client Service Team (CST) you will primarily be responsible for handling queries from a broad range of clients, ensuring a high level of service and a positive experience of KP Law. Role Responsibilities As a Legal Assistant (CST), your role will include, but is not limited to: • Dealing with inbound client queries, primarily over the telephone but may also include email, website and social media enquiries., • Providing updates to clients on the status of the case in a timely and accurate manner., • Acting as a first point of resolution for client complaints and escalating through the appropriate channels where you are unable to resolve., • Updating and maintaining client information, including notes from calls and other points of communication, in the relevant systems., • Working closely with other members of the operational and legal teams to ensure seamless communication and client satisfaction., • Participating in team meetings and contribute to process improvements related to client services., • Working Patterns: 2 shifts Monday to Friday 9.00am – 5.30pm or 11.30am to 8.00pm. and 1-2 Saturday shifts per month., • You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience • Previous experience of working in a customer service role, • Previous experience of providing client service via telephony, email, and social media channels to the public., • Experience of using case management / CRM / client databases or systems (nice to have) Skills • Client-centric approach with the ability to understand different client needs and deliver the right solution., • Exceptional verbal and written communication skills., • Calm and patient under pressure with the ability to deal with difficult and sensitive situations in an appropriate manner., • Highly organised with strong attention to detail., • Able to work effectively as part of a team and under your own initiative., • Continuous improvement mindset with a willingness to embrace change., • Highly self-motivated with the ability to meet multiple, tight deadlines in a fast-paced dynamic environment with consistently high levels of performance., • Strong problem-solving skills – willing to think logically and provide solutions, even when dealing with issues which are novel., • MS Office skills in Word, Outlook, PowerPoint and Excel Equal Opportunities Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. Our ambition is to build a richly diverse workforce made up of the best talent in our industry. With a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues. This means that everyone who either applies to or works for KP Law is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation, or religious beliefs. Our Values At KP Law, we pride ourselves on being a values-led law firm. Our Values. Excellence in Everything • We deliver high-quality work, ensuring accuracy, and attention to detail in everything we do., • We seek continuing competence by embracing feedback, learning from our experiences and that of others, and developing our expertise., • We hold ourselves and each other to account for upholding the highest professional standards, ensuring our clients receive exceptional service. Together We Achieve More • We collaborate openly, valuing and respecting diverse perspectives to achieve the best results., • We support and trust one another, fostering an inclusive environment where everyone can contribute and thrive., • We recognise that success is a team effort, sharing knowledge and celebrating each other’s achievements. There’s Always a Way • We approach challenges with a positive and proactive mindset, exploring creative and practical solutions., • We take ownership of problems, staying committed and resilient until we achieve the best outcome., • We embrace change and adaptability, seeing obstacles as opportunities to improve and innovate. Our Benefits We strive to offer a rounded benefits package, that employees value, no matter what stage of their career they are in. Current benefits include: • Annual discretionary bonus scheme, • Company contributory pension scheme, • Hybrid working, • Life assurance, • Cash-back healthcare scheme, • Enhanced family friendly polices, • Employee Assistance Programme, • Subsidised gym membership, • Cycle to Work scheme, • Staff referral scheme

Domestic Electric Vehicle Charging Point Installer/Domestic EV Installer/Electrician Leeds Exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. You will be responsible for installing and maintaining the network of EV Charging Points, in a localised area, while representing the company in a professional manner. Customer engagement and service are as important in this role as the technical skills to complete the installations. A keen attention and focus on Health and Safety is also paramount for our installers. What's in it for you? • Competitive basic salary of £37,300 - OTE £50,000+, • Annual £2000 bonus, • Overtime available, • Company hire van and fuel card, • 21 days annual leave plus 8 Bank Holiday days, • Employee Enhanced Benefits package EV Salary Sacrifice Car scheme Retail / Health / Gym and other services and discounts Help @ Hand Employee Assistance Programme - Wellbeing services and benefits • Workplace pension, • Full time employment What we are looking for in a candidate: • Be fully competent with completing electrical certificates using digital software, • An understanding of the current regulations and a focus to always remain compliant, • Able to follow safe working procedures., • Excellent customer services skills, with a friendly manner and effective communication skills. It is essential that the candidate has the following skills: • Level 3 electrical installations qualification, • Installation and termination of SWA cable, • BS 7671 :2018, 18th edition, • Minimum of 2 years Electrical Experience in domestic environment, • Full UK Driving Licence Ideally you will have: -Experience of 3 phase initial verification, inspection and testing • City and Guilds EV installation 2919 or equivalent. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.