Ecommerce customer service jobs in ManchesterCreate job alerts

Assistant Buyer - Maternity Cover Manchester About Us With a global network spanning the UK and mainland Europe, VonHaus is a growing eCommerce company. Our mission is to provide the highest quality products at competitive prices with outstanding service for every customer. Due to our continued success, VonHaus is now a part employee-owned business. We believe our people are our future and are committed to creating an inclusive environment where everyone feels connected to our mission, direction and success. We are now looking for an Assistant Buyer to join us on a 12-month maternity cover contract, working 38.75 hours per week. The Benefits - Salary of £27,000 - £28,000 per annum - Flexible start and finish times - Hybrid working, with office-based days on Monday, Wednesday and Thursday, and home working on Tuesday and Friday - Medi-cash Health Insurance - Employee Assistance Programme - 30 days holiday - Company sick pay - Staff discount - Spotlight Awards This is a great opportunity for an enthusiastic individual who is looking to build a purchasing career to join our growing business and forge an exciting career path. Gaining exposure to a fast-moving eCommerce environment, youll have the chance to work closely with experienced buyers, giving you valuable insight into the entire procurement spectrum. Whats more, youll be joining a people-focused, employee-owned business where collaboration is encouraged, and individual contribution is recognised through a great range of reward schemes. The Role As the Assistant Buyer, you will support the Buying team in driving the performance of our Home, Garden and DIY product ranges. Working across a wide portfolio of home and lifestyle products, you will provide day-to-day buying support, assisting with product administration and market analysis. Whats more, youll be able to learn about Far East supplier management and a wide range of processes to support your growth and professional development. About You To be considered as the Assistant Buyer, you will need: - Excellent verbal and written communication skills - Strong negotiation, influencing and persuasion skills - The ability to build effective relationships with suppliers and colleagues - Strong administrative skills and the ability to work independently - A strong right first time approach Other organisations may call this role Buying Assistant, Junior Buyer, Purchasing Assistant, or Assistant Merchandiser. Webrecruit and VonHaus are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if youre looking to develop your buying career as an Assistant Buyer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. TPBN1_UKTJ

About Us At SEKO, expert logistics and supply chain management is what we do. We deliver award-winning Ecommerce Solutions, Value-Added Freight Forwarding and specialist White Glove Services - empowering our clients with the tools to achieve remarkable growth across borders. To ensure we retain our position at the forefront of this exciting and rapidly developing industry, we want to find new people to work with us, who want to share in the future success of the business. We’re always looking for ambitious, dedicated, and problem-solving individuals to join us in providing game-changing solutions for our clients. Job Purpose: The purpose of this role is to actively support the continued growth and success of SEKO Logistics through a commitment to achieving our strategic goals. Meeting and exceeding the client expectations and actively support the Export Department with the smooth running of key accounts and client development through a committed approach to customer service, pro-active communication and relationship building with all customers, suppliers, colleagues and overseas offices. Effective time management and commitment to looking for new opportunities for growth and development from our existing customer base. Teamwork is imperative and customer needs, are paramount. Key responsibilities: • Proactively support all aspects of the Export Team by handling Key Accounts and the day to day requirements for clients, • Understand and comply with Standard Operating Procedures set out in line with customer requirements, • Customs Procedures - Assist the team in ensuring correct customs procedures are being used and followed, • Liaise with agents / suppliers as necessary, • Manage Air / Road / Sea Export operations from start to finish, • Adopt good Commercial awareness, • Timely and accurate invoicing and administrative tasks, • Clear, effective communication Skills and qualifications: • Specialized knowledge – operational freight forwarding, • Skills – customer service / customer facing service skills, • Abilities – computer literate, word, excel, outlook, well organized, • Knowledge of UK Multimodal Export and customs procedures, • Hands on approach-positive attitude, • Ability to think on your feet, • Ability to prioritize workloads, • Good attention to detail, • Team Player, • Good Geographical knowledge Details: • Monday – Friday, • 9am – 5:30pm, • 37.5 hours per week, • Permanent Compensation and benefits: • Pension scheme (5% employee, 3% employer contributions), • Referral scheme, • Death in service (4x salary), • Private healthcare after 6 months service, • 25 days annual leave + bank holidays with an extra day after 5,8-, and 10-years’ service, • Employee assistance programme, • Retailer discounts

A global ecommerce group is looking for a Credit Controller to manage sales ledgers within their Beauty division in Manchester.You will oversee overdue debts, customer credit limits, and month-end reporting, ensuring high service levels to customers.The ideal candidate will be fluent in English and