Head of I&T Europe (VP)
hace 16 días
Manchester
Join to apply for the Head of I&T Europe (VP) role at CHEP Join to apply for the Head of I&T Europe (VP) role at CHEP This role brings together full technology capability and dependencies of our business via a matrixed delivery model and drive a level a regional ownership of all technologies impacting the Region as well as have full accountability for overseeing Technology Services deliverables at Regional ELT. You’ll be the primary liaison and interface between the regional executive leadership team, including ELT members, all I&T Programme and Change teams and I&T Service Delivery. You’ll proactively contribute to the development of the business by focusing on continuous improvement opportunities, whether through delivery and use of I&T enabled capabilities or the secure use of our systems and data. You’ll build an intimate understanding of the Regions’ geographically dispersed businesses, driving global standardization in solutions at an organizational level wherever possible to provide maximum return on investment aligned to the overarching I&T strategy. Where there is an agreed divergence from the global standard ensure full transparency, security, performance, support, and business continuity for regionalised technology choice. You’ll act as an advocate for the regional customer in development of, and approval for, the prioritised portfolio of I&T needs, At the same time, you’ll promote understanding and alignment to I&T goals and objectives at a global level. The true value comes in being able to influence at the appropriate leadership levels on both sides, bringing together a strong partnership between business stakeholders and I&T. You’ll be focused on meeting the current, future, expressed and unexpressed demands of the function you support and the business, while maximising returns on I&T investment. You'll also represent the Region CEO at the I&T Executive Steering. Major/Key Accountabilities Strategic Alignment: • Own and drive the regional I&T strategy agenda, considering the overall I&T standards, vision, and corporate goals., • Develop a deep understanding of the regional business strategies, objectives, and priorities, and align I&T initiatives and services to support them effectively., • Identify and prioritize I&T initiatives that will have the greatest impact on the regional business units by being responsible for forming the regional input to the Technology Services Portfolio prioritisation process. Working closely with the Regional Transformation Office, Digital, CX and Supply Chain Portfolio teams ensure the I&T & Portfolio priorities are aligned to Business I&T Product requirements., • Establish and maintain strong relationships with regional business leaders, including the Regional CEO and their teams as an active member of that team. Act as a trusted advisor to regional stakeholders, providing guidance and expertise on leveraging technology to drive business value and achieve strategic objectives., • Drive the regional communication and collaboration between the central Technology Services function, other Global I&T delivery functions and regional stakeholders., • Advocate for regional business needs within Global Business Technology Platforms and influence I&T programme design and decision-making processes., • Influence the regional business stakeholder to adopt existing solutions to ensure synergies, maximise the re-use, benefits and value of the Global Business Technology Platforms and ultimately the alignment with the overall Technology Services strategy., • Provide guidance and support to the Central Technology Services Function, Digital Program leads and Supply Chain teams in tailoring I&T Products and solutions to meet regional requirements., • Monitor Internal Customer Satisfaction within the region and where necessary build an action plan to address any concerns or gaps in I&T delivery aligned with the Global standard supported by the relevant I&T function (Digital / SC / TS)., • Work closely with Programme Directors, the OCIO, Platform, Cyber, I&T Service Management and other Infrastructure teams in the function (Technology Service) to oversee the delivery of I&T services within the region, ensuring they meet or exceed agreed-upon service levels, quality standards, and customer satisfaction., • Ensure compliance with I&T Principles, policies, standards, and regulatory requirements within and across the region., • Lead the development of the regional I&T plan, taking into consideration business needs, market dynamics, and emerging technology trends., • Own regional I&T resources allocation, including budget, resources (headcount), and external vendors or partners, to optimize resource allocation and support business priorities., • Primary point of contact for regional stakeholders, providing regular updates on I&T initiatives, performance, and value delivered., • Drive a culture of collaborative service improvement across I&T teams working in the Region while supporting strong value and innovation practices. Explore and implement emerging technologies and best practices alongside the Global Architecture Community to enhance business processes and outcomes., • Experience working across large-scale initiatives, bringing different stakeholder groups together to deliver value., • Experience working within a bi-modal delivery environment (i.e. both waterfall and agile methodologies)., • Experience in diverse multi-cultural, matrix corporate cultures, • Significant previous experience in within an IT and/or Business Relationship role., • 7+ years’ experience managing or influencing technical staff and projects in a similar role., • Proven success in improving customer experience., • Using information technology in a strategic context to further strategic goals., • Executive, • Full-time, • Information Technology Get notified about new Chief Information Officer jobs in Manchester Area, United Kingdom. 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