About the job Purpose To achieve food and beverage revenue, profit and customer satisfaction goals by maintaining a clean, sanitized kitchen and managing the stewarding area. Areas of Responsibility Develop and implement strategies for purchasing area aligned with the company’s food and beverage objectives. Create an environment for employees aligned with the company culture through constant communication and reinforcement. Develop and implement strategies for attracting and retaining employees. Deliver the company experience for guests and employees. Communicate and reinforce the service vision for the hotel to supervisors and employees. Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees. Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer’s perspective as well as from a business perspective. Keep current on pulse of the guests, constantly seeking opportunities to follow up on their experience. Provide employees with the tools and environment they need to deliver the company experience. Develop and implement strategies and practices that support employee engagement. Support the luxury dining experience by maintaining supplies for food and beverage service. Maintain par levels of stock; complete requisition for additional supplies as appropriate. Maintain and research pricing for all purchased goods. Maintain all records needed for accounting. Maintain all specifications and update them in conjunction with the chef on a constant basis. Insure that all goods required to run the F&B department are available when necessary. Schedule employees based upon forecasted volumes. Manage the operation of the purchasing department; train employees on proper goods receiving and storage methods. Check the proper operation of the dish machine/cleaning equipment daily. Keep purchasing and storage areas clean and organized as per the chef’s standards. Success Factors Focus on the customer: Seek to understand the internal/external customer and meet the needs of both the customer and the company. Drive for results: Work to achieve high levels of personal and organizational performance in order to meet or exceed objectives. Foster teamwork: Work well in a team environment and motivate teams to sustain exceptional levels of performance. Improve continuously: Constantly assess and adapt to current practices to perform a task better, faster or more efficiently. Attend to detail: Ensure that data is accurate and work is thorough, meeting the highest standards. Build strong relationships: Foster trust and cooperation among coworkers, customers and suppliers; develop and sustain personal contact in order to provide mutual benefit. Share information: Provide information so that coworkers, customers and suppliers understand and can take action. Key Skills and Requirements Delegation: Assign tasks using such techniques as needs analysis, individual skills assessment, objective setting and communication. Organization: Demonstrate ability to proactively prioritize needs and effectively manage resources. Performance management, supervisory: Demonstrate ability to relate to, communicate with and motivate employees to sustained high performance and quality levels. Planning: Skilled in determining whether tasks should be attempted, identifying the most effective way to complete the task, and preparing to overcome expected difficulties. Three to four years’ management experience in hotel purchasing operations. High school diploma. Department: Purchasing The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.
About the Role We are looking for an enthusiastic Bartender to provide an excellent drinking experience to our guests in our IL PAMPERO BAR & GARDEN TERRACE. The successful candidate will be able to mix and match ingredients in order to create classic and innovative drinks. You will naturally engage with our guests consistently delivering high-end customer service- always aiming to achieve 100% guest satisfaction! About You To be considered for this role, you must have: ·Previous experience as a Bartender within a luxury hotel/restaurant ·A full and thorough knowledge of both classic and contemporary cocktails, spirits & wines ·Fluent spoken English ·Passion for hospitality ·A great sense of character and humor What do we offer? ·Successful candidates will benefit from excellent Employee Benefits: ·Refer a Friend Bonus – Earn up to £1,000 for recommending friends. ·Guest Experience Stay – Enjoy a complimentary stay to experience our hospitality. ·Chiropodist Services – Take care of your well-being with professional foot care. ·Complimentary Sweets & Drinks – Enjoy treats during your shift. ·Employee Recognition Program – We celebrate and reward your hard work. ·Food & Beverage Discounts – 50% off on F&B purchases. ·Lunch & Laundry Services – Provided for your convenience. ·Excellent Training & Development – Grow your skills and progress in your career.
The heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. We are an authentic yet modern Italian restaurant aiming to enhance the way our guests enjoy Italian flavours. What you get from us: • Guaranteed pay for your trial shift if hired, • Investment in you through one-on-one coaching with group Head Chef and Learning and Development Manager, • Develop skill set and grow your knowledge within the kitchen, • Be a part of a business that has branded retail products and a central production facility Perks and Benefits: • Extra holiday day added after each year up to 35 days!, • 50% off across Scarpetta restaurants when dining out with up to 6 guests, • Daily high quality and healthy employee lunches and unlimited coffee, • Team incentives & social events always in the calendar, • Mental health and well-being assistance with Hospitality Action who can offer free counselling plus financial and legal advice Role and Responsibilities: • Deliver the FIGO experience, • Ensure food quality and standards are always to spec, • Section cleanliness and equipment well maintained, • Aspiring to your leaders and following procedures, • Build skills whilst engaging as a team, • Work efficiently, demonstrating a sense of urgency Skills Required: • Be passionate about working with high quality ingredients, • Strong organisational skills, • Have an ability to multitask in a fast-paced environment, • Eagerness to learn new skills through personal development Scarpetta is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Assistant Manager – New Luxury Cocktail & Karaoke Venue | Leicester Square We are seeking an ambitious and experienced Assistant Manager to join our leadership team at an exciting new premium nightlife destination in the heart of Leicester Square. Blending high-end cocktails, immersive karaoke rooms, and world-class hospitality, our venue is designed to deliver unforgettable experiences for both guests and staff. As Assistant Manager, you will play a key role in launching and running this unique venue, supporting the General Manager and Deputy General Manager in overseeing day-to-day operations, developing our team, and ensuring every guest leaves with a smile. What You’ll Be Doing: • Support the AGM and General Manager in overseeing daily FOH & BOH operations, including service, staffing, and floor management, • Play a hands-on role during pre-opening: recruitment, training, supplier onboarding, compliance, and venue setup, • Lead by example to maintain exceptional service standards and a vibrant, guest-focused atmosphere, • Assist with financial reporting, stock control, rotas, budgeting, and cost efficiency strategies, • Monitor licensing, health & safety compliance, and uphold operational excellence, • Motivate and develop the team through ongoing training and performance management What We’re Looking For: • 2+ years in an Assistant Manager or senior management role, ideally in a premium bar, cocktail lounge, or late-night venue, • Strong leadership and people-management skills with a calm, confident presence on the floor, • Proven ability to drive service, sales, and staff engagement, • Strong understanding of licensing, compliance, stock control, and labour cost management, • A natural passion for hospitality, nightlife, and creating standout guest experiences, • Excellent communication, problem-solving, and organisational skills What We Offer: • Competitive salary + performance-based incentives, • The chance to be part of an exciting venue launch in a prime central London location, • Opportunities for career progression and growth within a premium brand, • Employee discounts, meals on duty & regular staff socials, • Creative freedom and the ability to make a real impact from day one Start Date: Immediate / Flexible (for pre-opening involvement) Apply Now: If you’re ready to take the next step in your career and help shape one of London’s most anticipated new nightlife venues, we want to hear from you.
We are looking for a Bartender who loves creating great guest experiences and get a thrill out of creating the perfect evening for someone. WHY WORK FOR ETM? • Competitive hourly pay, • Half price food and drinks at any ETM Group venue, for you and up to 5 friends - any day, any time!, • Your birthday lunch in your venue is on us, • Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline, • Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates, • Experience working in a quality, busy hospitality environment, • Great team-work skills, • A fun and engaging personality, • Competitive hourly pay, • Half price food and drinks at any ETM Group venue, for you and up to 5 friends - any day, any time!, • Your birthday lunch in your venue is on us, • Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline, • Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates, • Experience working in a quality, busy hospitality environment, • Great team-work skills, • A fun and engaging personality, • Excellent communication skills, • Ability to work well under pressure
Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount