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Employee engagement jobs in United Kingdom - Page 2

  • Bartender
    Bartender
    1 month ago
    £15.33–£17.83 hourly
    Full-time
    London

    Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 and 2026 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Preparing drinks, • Committing drink & food specifications to memory, • Engaging with our products and offering, • Execution of private and corporate events, • Delivering uniform drinks as per Clays guidelines, • Communicating the business and technology to our guests, • Understanding of our technology, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Maintaining Health & Safety expectations, • Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications • 2 - 3 years experience in a cocktail bar., • Excellent knowledge of classic cocktails, • Ability to work under pressure, • Experience in high volume bars, preferred not essential, • Excellent written and verbal communication in English, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

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  • Dessert Cafe General Manager
    Dessert Cafe General Manager
    1 month ago
    £27000 yearly
    Full-time
    Northwood

    Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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  • Junior Sales Assistant
    Junior Sales Assistant
    1 month ago
    £13–£18 hourly
    Full-time
    Dartford

    We are looking for a motivated, confident, and customer-focused Sales Assistant to join our field sales team. In this role, you will engage with potential customers, introduce and promote our products or services, generate leads, and secure sales while delivering exceptional customer service. The ideal candidate is outgoing, resilient, self-motivated, and enjoys working in a target-driven environment. ———————————————— Key Responsibilities ● To promote and sell the company’s products or services. ● Engage customers and residents in a professional, friendly, and respectful manner. ● Explain product features, benefits, and pricing clearly and accurately. ● Identify customer needs and recommend suitable solutions. ● Generate leads and convert enquiries into sales. ● Meet or exceed individual and team sales targets ● Attend team meetings, sales training, and coaching sessions as required. Working Hours Flexible working hours, including evenings and weekends, depending on customer availability and business needs. Benefits Performance-based bonuses and incentives. Comprehensive sales and product training. Ongoing coaching and career development. Opportunities for promotion within the team. Company uniform and sales materials provided (where applicable). Employee recognition and reward programmes. Equal Opportunities We are committed to providing equal employment opportunities for all applicants and employees. We value diversity and strive to create an inclusive workplace where everyone is treated fairly, respectfully, and has the opportunity to succeed.

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    No experience
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  • Bartender
    Bartender
    1 month ago
    £14–£17 hourly
    Full-time
    London

    Cordelia’s is a exceptional new 80-seater restaurant opening in the heart of Mayfair, built around exceptional produce, open-fire cooking and genuine hospitality. We’re creating a vibrant dining destination where great food, expertly crafted drinks and memorable guest experiences come together, and we’re looking for passionate Bartenders to join our opening team. What You’ll Be Doing • Preparing and serving cocktails, wines, spirits and soft drinks to the highest standards, • Delivering warm, engaging and knowledgeable service, • Maintaining excellent product knowledge across our drinks offering, • Ensuring the bar is clean, organised and fully stocked, • Supporting the wider front-of-house team to create exceptional guest experiences What We’re Looking For • Previous bar experience in a quality hospitality environment, • Passion for cocktails, wine and hospitality, • Strong communication and teamwork skills, • Positive attitude and attention to detail Why Join Us? • Be part of an exciting Mayfair opening, • Competitive salary and benefits, • Career development opportunities, • Supportive and ambitious team culture Benefits • Holidays: 28 days of annual leave inclusive of bank holidays, • Shared 15% Service Charge: Your dedication is recognised and rewarded, • Team Meals: Enjoy meals daily and refreshments, • Referral Bonuses: Help grow our team and earn rewards, • Employee Assistance Programme: Speak to qualified counsellor who can offer personal support for any practical or emotional challenges you may be facing, • Bright Exchange: Exclusive special offers and discounts across online marketplace across 100s of companies, • Bright HR: Supportive career progression and ongoing training with access to 100s of free CPD training courses, • Company pension scheme, • Uniforms provided and laundered where required *Please Note: You must have the right to work in the UK without corporate sponsorship*

    No experience
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  • Driver guide
    Driver guide
    2 months ago
    £3000–£4000 monthly
    Full-time
    Tyburnia, London

    Driver Guide – Cotswolds Tours Location: London Job Type: Temporary to Permanent | Full-Time Opportunity About Us Velare Transport Ltd is a growing tour operator specialising in premium small-group tours from London to the Cotswolds. We pride ourselves on delivering exceptional customer service, informative commentary, and memorable experiences for visitors from around the world. About the Role We are seeking an experienced, professional, and customer-focused Driver Guide to join our team. This role is ideal for someone aged 25 or over with a passion for tourism, excellent driving skills, and a good knowledge of the Cotswolds, including its villages, history, and attractions. You will be responsible for safely transporting guests while providing engaging commentary and ensuring every customer enjoys a first-class experience. Key Responsibilities • Safely drive passengers on full-day Cotswolds tours from London., • Deliver engaging and informative commentary throughout the journey., • Provide outstanding customer service to international visitors., • Ensure tours operate safely and on schedule., • Conduct daily vehicle safety checks and maintain a clean, professional vehicle., • Represent Velare Transport Ltd in a professional and courteous manner at all times. Essential Requirements • Aged 25 years or over., • Valid D1 or PCV licence with a clean driving record., • Good knowledge of the Cotswolds, its history, villages, and visitor attractions., • Excellent spoken English and confident public speaking skills., • Outstanding customer service and interpersonal skills., • Smart, professional appearance., • Reliable, punctual, and organised., • Willingness to work weekends and bank holidays as required. Desirable • Previous experience as a Driver Guide or Tour Guide., • Experience working with international tourists., • Additional language skills are an advantage. Training Applicants should have a good working knowledge of the Cotswolds. However, additional training will be provided to familiarise you with our tour routes, commentary, and customer service standards. Benefits • Competitive rate of pay., • Keep 100% of your customer tips., • Temporary to permanent opportunity., • Ongoing training and support., • Work with modern executive minibuses., • Friendly and supportive team environment., • Opportunity to meet visitors from around the world., • Regular, consistent work with a growing tour operator., • Company uniform provided., • Employee discounts on company services (where applicable). Apply If you are an enthusiastic, knowledgeable, and professional Driver Guide who is passionate about the Cotswolds and delivering exceptional customer experiences, we would love to hear from you.

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  • General Manager
    General Manager
    2 months ago
    Full-time
    London

    Elevate your coffee expertise and step into a leadership role as a General Manager at Half Million Café! Are you a seasoned coffee enthusiast who wants to progress your career? Half Million is actively seeking an experienced General Manager who is committed to shaping exceptional experiences for our customers through effective team leadership and operational excellence. Half Million was founded in 2018 in Saudi Arabia. Named after its initial investment amount, Half Million is rapidly expanding, regularly opening new stores across Saudi Arabia. We are seeking enthusiastic team members to join the Flagship store in London and be part of our exciting international journey. As a General Manager at Half Million Café, you'll play a pivotal role in shaping our coffee culture. Your responsibilities will include: • Coordinate and implement effective business strategies to increase sales, profitability, and customer satisfaction., • Manage the overall day-to-day operations of the café and brunch service, ensuring high standards across product quality, customer experience, and team performance., • Lead from the front by actively supporting operations on the floor, including barista duties and service during peak times., • Hire, train, and supervise baristas, floor staff, and kitchen team members., • Ensure full compliance with health, safety, and hygiene standards., • Oversee food and beverage quality, presentation standards, and service consistency., • Ensure strong inventory control systems to maintain appropriate stock levels and minimise waste., • Control labour costs, scheduling, and rota planning while maintaining operational efficiency., • Manage financial performance including budgeting, reporting, and cost control., • Implement and enforce company policies and operational procedures., • Handle customer feedback and resolve issues professionally and efficiently., • Maintain and improve equipment, facilities, and overall store presentation., • Build and maintain strong relationships with suppliers, vendors, and customers., • Stay up to date with market trends and customer preferences., • Support team development through performance reviews, coaching, and career progression planning., • Work closely with internal teams including HR, Finance, and Operations to ensure alignment, compliance, and the smooth running of all business functions., • Manage employee relations matters professionally, addressing queries and concerns in a fair and timely manner in collaboration with HR where appropriate. Requirements: • Minimum 2 years of experience as a Café General Manager (or similar leadership role)., • Hands-on approach to management, with regular involvement in daily operations including floor and barista support., • Coffee experience is a strong advantage., • Experience working in high-standard service environments., • Strong customer service and conflict resolution skills., • Proven leadership ability with experience motivating and developing teams., • Strong understanding of HR practices, with the ability to apply company policies fairly and manage employee performance and team development in a structured, professional manner., • Understanding of KPIs, labour percentages, and basic financial reporting., • Experience managing employee matters, including performance reviews and ongoing staff engagement., • Strong business and financial awareness with the ability to support forecasting and cost control., • Experience collaborating with cross-functional teams (e.g. HR, Finance, Operations)., • Excellent communication, organisational, and time management skills. Pay: £42,000.00 - £48,000.00 per year

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  • Hotel Receptionist
    Hotel Receptionist
    2 months ago
    £28100 yearly
    Full-time
    London

    Opening in Autumn 2026, Hyde & Seek will join Marriott’s Tribute portfolio, bringing a new kind of boutique energy to Hyde Park. Eclectic by nature and charmingly irreverent, Hyde & Seek blends Victorian refinement with Bayswater’s bohemian spirit, a local oasis for those who love creativity, character, and connection. We’re building a team of curious, confident individuals who love to delight, dare, and discover. People with personality, passion, and pride in what they do. If you thrive in spaces that celebrate individuality and enjoy creating memorable guest moments, this is your invitation to be part of something extraordinary. Are you up for the challenge? It’s an exciting time to join us as a receptionist. Key Responsibilities: • Deliver a warm, seamless, and memorable arrival and departure experience, always putting people first and creating a genuine sense of welcome at Hyde and Seek Hotel., • Manage check-in and check-out processes with precision and efficiency, ensuring accuracy and exceptional attention to detail., • Anticipate guest needs and respond to requests, queries, and feedback with professionalism, warmth, and care., • Provide personalised service by recognising returning guests, preferences, and special occasions., • Maintain a polished and inviting Front of House environment, ensuring every detail reflects the hotel’s unique character and energy., • Coordinate closely with Housekeeping, Maintenance, and Food & Beverage teams to deliver a seamless and elevated guest experience., • Handle guest feedback and service recovery with confidence, turning every interaction into a positive and lasting impression., • Promote room categories, hotel experiences, and services in a natural and engaging way to enhance guest satisfaction and revenue., • Ensure accuracy in billing, payments, and cash handling procedures, maintaining trust and operational excellence., • Support the wider Front Office team during busy periods, contributing to a collaborative and guest-focused environment., • Contribute ideas to enhance the guest journey, bringing creativity and personality to the Front of House., • Represent Hyde and Seek Hotel with pride, embracing its connection to the local community and its distinctive spirit. About You: • Minimum 1 year experience in a Receptionist role, ideally within hotel environment., • A natural host with a genuine passion for hospitality and a strong commitment to putting people first, both guests and colleagues., • Strong attention to detail, ensuring every aspect of the guest experience is delivered with care and precision., • Confident in handling guest feedback and resolving challenges with professionalism and empathy., • Well-organised, able to multitask effectively while maintaining high standards., • Commercially aware, with the ability to enhance the guest journey through thoughtful recommendations., • Professional, polished, and committed to excellence in presentation and service., • A true ambassador for Hyde and Seek Hotel, bringing energy, creativity, and pride to every interaction. Some of the benefits you can enjoy as a permanent member of staff include: • Competitive salary, • Discounts on hotel rooms and food and beverage worldwide, • Learning and development opportunities, • Recommend a friend bonus, • Wage stream financial wellbeing program, • Recognition programs, • Wellbeing programs, • Free meals whilst on duty, • Employee assistance programme, • 28 days paid holiday per year (inclusive of bank holidays), • Team building events, • Monthly Employee Appreciation Lunch, • Paid birthday off and so much more! If you haven’t been contacted regarding your application within 2 weeks, please assume your application has been unsuccessful. Please note: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Immersive Hospitality Management is an equal opportunity employer. We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics in line with the Equality act 2010).

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  • Store Manager
    Store Manager
    2 months ago
    Full-time
    London

    Elevate your coffee expertise and step into a leadership role as a Store Manager at Half Million Café! Are you a seasoned coffee enthusiast who wants to progress your career? Half Million Café is seeking a Store Manager to oversee the UK brand and administrative functions, while working closely with our operations team to drive efficiency, growth, and exceptional customer experiences. Half Million was founded in 2018 in Saudi Arabia. Named after its initial investment amount, Half Million is rapidly expanding, regularly opening new stores across Saudi Arabia. We are seeking enthusiastic team members to join the Flagship store in London and be part of our exciting international journey. As a Store Manager at Half Million Café, you'll play a pivotal role in shaping our coffee culture. Key Responsibilities • Work closely with the Operations team to implement business strategies that increase sales, profitability, and customer satisfaction., • Manage the daily running of the café, ensuring high standards across product quality, customer experience, and team performance., • Take a hands-on approach, supporting floor operations during peak times, including barista and service duties., • Hire, train, and supervise baristas, floor staff, and kitchen team members., • Ensure full compliance with health, safety, and hygiene regulations., • Monitor and maintain inventory, ensuring adequate stock levels and minimising waste., • Control labour costs, manage scheduling, and oversee rota planning while maintaining operational efficiency., • Manage financial performance including budgeting, reporting, and cost control., • Implement and enforce company policies, operational procedures, and administrative protocols., • Handle customer feedback and resolve issues efficiently and professionally., • Maintain equipment, facilities, and overall store presentation to high standards., • Build and maintain strong relationships with suppliers, vendors, and customers., • Keep up to date with market trends, customer preferences, and best practices in the café industry., • Support team development through coaching, performance reviews, and career progression planning., • Manage employee relations matters professionally, addressing queries and concerns fairly and in collaboration with HR., • Collaborate with cross-functional teams including HR, Finance, and Operations to ensure alignment and smooth running of business functions. Requirements • Minimum 2 years of experience as a Café Store Manager, General Manager, or similar leadership role., • Strong hands-on management approach, with experience actively supporting day-to-day café operations., • Experience in high-standard service environments is preferred., • Coffee industry experience is a strong advantage., • Excellent customer service and conflict resolution skills., • Proven leadership ability with experience motivating and developing teams., • Understanding of HR practices, including performance management and staff engagement., • Knowledge of KPIs, labour costs, and basic financial reporting., • Strong business and financial awareness, with the ability to support forecasting and cost control., • Experience working closely with cross-functional teams, including HR, Finance, and Operations., • Excellent communication, organisational, and time management skills. Pay: £38,000.00 - £43,000.00 per year

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  • Bartender
    Bartender
    2 months ago
    £13.5–£14.5 hourly
    Full-time
    Bromley

    Bar Tender | The Royal Bell Location: The Royal Bell, 175 High Street, Bromley BR1 1NN Type: Permanent | Full-Time & Part-Time Available Start Date: August 2026 Experienced Bar Staff Required for Innovative Hospitality Concept The Royal Bell is a Grade II listed building reimagined as a five-storey, design-led leisure destination offering elevated service and culinary excellence across multiple spaces including: • Private Members Club, • Bar & Grill, • Pizza Restaurant, • Café, • Royal Hall Grand Ballroom, • Expansive Garden & Members' Terrace, • Event Spaces, • 14 Boutique Hotel Rooms Defined by connection, it's a place for our members to work, unwind, celebrate and belong. Where productivity meets party, ideas meet action, and connections aren't incidental—they're inevitable. We're looking for experienced Bar Staff to join our team across our premium hospitality spaces. From expertly pouring a perfect pint to crafting classic cocktails and delivering exceptional guest service, you'll play a key role in creating memorable experiences for every guest. This is not an entry-level position. We're looking for confident, personable bartenders with previous experience in quality pubs, bars, restaurants, hotels or members' clubs. You'll thrive in a fast-paced environment, take pride in your work and genuinely enjoy engaging with guests. Whether serving busy weekend crowds, members enjoying a drink after work, hotel guests or private events, you'll help maintain the high standards of service and hospitality that define The Royal Bell. Key Responsibilities • Prepare and serve alcoholic and non-alcoholic drinks to the highest standard., • Produce a range of classic cocktails, premium spirits and draught products with consistency and attention to detail., • Deliver friendly, knowledgeable and engaging customer service at all times., • Develop a strong knowledge of our drinks menu, wines, beers and spirits to confidently make recommendations and upsell., • Maintain a clean, organised and fully stocked bar throughout service., • Process orders accurately using our EPOS system., • Follow licensing laws, Challenge 25 procedures and all company policies., • Support private events, weddings and member functions as required., • Work closely with the floor and kitchen teams to ensure a seamless guest experience. What We're Looking For • Previous bar experience within a quality pub, cocktail bar, restaurant, hotel or similar hospitality environment., • Confidence serving premium drinks and producing classic cocktails., • Excellent communication and customer service skills., • A positive attitude with a strong team ethic., • The ability to remain calm, organised and efficient during busy service periods., • High standards of personal presentation and professionalism., • A genuine passion for hospitality and creating memorable guest experiences., • Flexibility to work evenings, weekends and busy trading periods. What We Offer • Competitive hourly rate plus generous tips., • Staff meals whilst on duty., • Employee discounts across The Royal Bell., • Ongoing training and development., • Opportunities to progress within a growing hospitality business., • The chance to be part of one of South East London's most exciting hospitality destinations. If you're passionate about great drinks, exceptional service and working within a premium hospitality environment, we'd love to hear from you.

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  • Kitchen Manager
    Kitchen Manager
    2 months ago
    Full-time
    London

    Kitchen Manager Location: London, Arcade Arena London and The Crystal Maze LIVE Experience Job Type: Full time, 40 hour week Salary: Competitive + service charge Start Date: August 2026 About Little Lion Entertainment Little Lion Entertainment is a pioneering force in immersive entertainment, creating standout attractions that redefine how audiences play and engage. At Arcade Arena London, that innovation is brought together in one electrifying destination, combining the high speed competition of Chaos Karts, the nostalgic maze running excitement of PAC-MAN LIVE EXPERIENCE, and the action packed spectacle of the brand new Alien Invasion. Alongside this, the iconic The Crystal Maze LIVE Experience continues to thrive as an attraction, showcasing Little Lion Entertainment's broader expertise in delivering unforgettable, large scale immersive adventures. About the Role We’re launching a brand new immersive entertainment attraction in London this September, bringing cutting edge technology, interactive experiences and high energy fun together under one roof. We're looking for a hands on, organised and commercially minded Kitchen Manager to lead the food operation across Arcade Arena London and The Crystal Maze LIVE Experience. This is a key launch role within Little Lion Entertainment’s growing food and beverage operation. You’ll work directly with the Head of F&B to deliver new menus, build strong kitchen systems, train junior kitchen leads and make sure food quality, consistency, safety and speed are delivered every day. The menus have been developed, but this is not a just follow the book role. We’re looking for someone who can help bring them to life, refine prep and service flow, improve kitchen standards and contribute ideas as the food offer evolves. This role will initially be split across our two London venues while Arcade Arena London launches and the food operation beds in. This is not a traditional late night restaurant kitchen role. Our venues are experience led, fast paced and fun, with no typical late night restaurant finishes. Key Responsibilities • Lead the day to day kitchen operation across Arcade Arena London and The Crystal Maze LIVE Experience., • Work directly with the Head of F&B to deliver menus, specs, builds, prep systems and service standards., • Train, coach and develop junior kitchen team members and future site kitchen leads., • Ensure all dishes are prepared and presented consistently to agreed specifications., • Manage prep, ordering, stock control, wastage and kitchen organisation., • Maintain high standards of food safety, allergen control, hygiene and health & safety., • Lead from the front during busy periods and support the team on the kitchen floor., • Work closely with venue managers and the wider operations team to deliver a smooth guest experience., • Support corporate and group food delivery, ensuring food is served on time and to standard., • Keep kitchen records, checklists and compliance documents accurate and up to date. What We're Looking For • Experience as a Kitchen Manager, Sous Chef, Senior Sous Chef or strong Junior Sous ready to step up., • A hands on leader who enjoys being on the kitchen floor, not managing from a distance., • Strong understanding of food safety, allergens, hygiene and kitchen compliance., • Calm, organised and consistent under pressure., • Able to manage prep, stock, ordering, waste and kitchen standards., • Comfortable working across more than one site, especially during a launch period., • Positive leadership style with the ability to train and motivate junior chefs., • Commercial awareness around food cost, labour, wastage and consistency., • Level 3 Food Safety preferred. What You'll Get • Competitive salary, plus service charge., • Service charge is paid in addition to the salary and is not included in the figure above., • A key role in the opening of one of London’s newest immersive attractions., • Direct working relationship with the Head of F&B., • Genuine room to contribute to menu development, specs and operational improvements., • No typical late night restaurant finishes., • Complimentary tickets to all Little Lion attractions, including The Crystal Maze LIVE Experience after 6 months., • Employee Assistance Programme (EAP)., • Ongoing training, development and progression opportunities., • A fun, energetic and supportive working environment. Please Note: As we are preparing to launch an exciting brand new attraction opening in September 2026, our recruitment process will take place over the summer. Candidates should be available to attend interviews and assessment centres from 20th July 2026. Successful applicants will then be required to attend training from 10th August 2026, as we prepare the team for our official opening. This training period is an essential part of the role, ensuring every team member is fully equipped to deliver the exceptional guest experience that Little Lion Entertainment is known for. We kindly ask that applicants only apply if they can commit to these key dates. Job Type: Full-time Work authorisation: • United Kingdom (required) Work Location: In person

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  • Store Manager Expert Perfumery
    Store Manager Expert Perfumery
    2 months ago
    £40000–£45000 yearly
    Full-time
    Carnaby, London

    About the Maison Our client is an independent French luxury fragrance Maison renowned for its contemporary approach to fine perfumery, combining exceptional craftsmanship, creative freedom and uncompromising quality. Working alongside internationally acclaimed perfumers, the Maison creates distinctive fragrances using carefully sourced raw materials, celebrating authenticity, innovation and sustainable luxury. With ambitious international expansion plans, the brand is looking for an inspiring Fragrance Boutique Manager to lead its London boutique and deliver an exceptional retail experience. Key Responsibilities Commercial Leadership • Lead the commercial performance of the boutique by driving sales, profitability and sustainable business growth., • Monitor and analyse key performance indicators, including sales performance, conversion rate, average transaction value, units per transaction and operational efficiency., • Develop and implement action plans to maximise commercial opportunities and continuously improve boutique performance., • Plan and execute local initiatives, including product launches, exclusive client events and community partnerships., • Prepare regular business reports and provide strategic recommendations to the Retail Manager and Head Office. Team Leadership & Development • Recruit, onboard and develop a high-performing team that embodies the Maison's values and luxury service standards., • Set clear objectives, conduct performance reviews and provide regular coaching to support individual development., • Foster a collaborative, inclusive and motivating working environment focused on excellence and continuous improvement., • Manage staffing, scheduling and workforce planning in line with business needs and UK employment legislation., • Identify future talent and contribute to succession planning within the retail network. Client Experience & Clienteling • Ensure every client receives an exceptional luxury experience aligned with the Maison's identity and service philosophy., • Drive clienteling initiatives by developing long-term relationships, encouraging personalised follow-ups and expanding the client database., • Inspire the team to deliver expert fragrance consultations, engaging storytelling and memorable client experiences., • Build loyalty among local and international clientele while continuously elevating service standards. Boutique Operations • Oversee all aspects of boutique operations, ensuring impeccable presentation, visual merchandising and operational excellence., • Manage inventory, stock accuracy, replenishment, deliveries and loss prevention procedures., • Ensure full compliance with company procedures relating to cash handling, health & safety, security and data protection., • Maintain efficient back-of-house organisation and ensure the boutique operates to the highest luxury retail standards., • Act as the primary point of contact for landlords, suppliers and local business partners. Candidate Profile • Minimum of three years' management experience within luxury retail, fragrance, beauty, premium hospitality or another high-end customer-focused environment., • Proven experience leading commercial performance and successfully developing high-performing teams., • Previous experience with boutique openings, retail projects or market launches would be a strong advantage., • Strong entrepreneurial mindset with excellent organisational and leadership skills., • Ability to work autonomously while collaborating effectively with an international Head Office., • Genuine passion for niche perfumery, craftsmanship and luxury retail., • Exceptional communication, leadership and coaching abilities., • Fluent English is essential; additional languages are highly desirable., • Flexibility to work weekends, late trading hours and peak retail periods., • Must have the legal right to work in the United Kingdom. What We Offer • Competitive salary based on experience., • Performance-related bonus scheme., • Comprehensive training in fragrance expertise, product knowledge and luxury client experience., • Ongoing coaching, leadership development and career progression opportunities., • Employee discount and product allowance., • The opportunity to play a key role in the international growth of a contemporary French luxury fragrance Maison. Why Join the Maison? Joining the Maison means becoming part of an entrepreneurial and people-focused company where excellence, creativity and innovation are at the heart of everything we do. You will play a pivotal role in the success of the London boutique while working closely with the Retail Manager and the Paris Head Office to support the Maison's continued international expansion. Location This position is based in London, welcoming both local and international clients within a premium retail environment. A strong understanding of London's luxury fragrance, beauty or niche retail market will be considered a significant advantage.

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  • Experienced Barista
    Experienced Barista
    2 months ago
    £10.8–£12.8 hourly
    Full-time
    Lisson Grove, Westminster

    We are seeking a dedicated Barista to join our vibrant and community-focused café. If you are passionate about coffee, enjoy connecting with people, and thrive in a supportive team environment, this role offers a wonderful opportunity to grow and contribute to a welcoming space for both our customers and employees. We value creating an atmosphere where relationships flourish among team members and with our community. Your Role & Responsibilities will include: • Crafting high-quality coffee and beverages with attention to detail., • Providing exceptional customer service, engaging with guests, and ensuring a positive experience., • Collaborating effectively with fellow team members to maintain smooth operations., • Upholding cleanliness and hygiene standards throughout the café., • Demonstrating reliability and a strong work ethic. What We’re Looking For in You: • A friendly, pleasant demeanor with a genuine willingness to be helpful., • Comfort working in a team-oriented, community-driven setting., • A commitment to maintaining a positive and welcoming atmosphere for everyone. About Our Environment: Our café is more than just a place for coffee; it's a hub for connection. We actively participate in and host community events, fostering a sense of belonging for all. Teamwork, positivity, and mutual respect are at the core of our daily operations. Perks of Joining Our Team: • Flexible scheduling options to accommodate your availability., • Supportive management dedicated to your success., • Comprehensive hands-on training and opportunities for ongoing professional development., • A genuinely welcoming and encouraging workplace culture where you can build strong relationships with coworkers.

    Immediate start!
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