Employee engagement jobs in United Kingdom

We are looking to recruit a brilliant Assistant General Manager to join the Darwin Brasserie team at Sky Garden. Darwin is our rooftop all-day restaurant, inspired by the very best of British dining. Laid-back yet luxurious, the space is inspired by nature and understated décor, allowing the food – and the incredible views – to do the talking. A proven leader, the AGM will ensure our team are trained to deliver the highest level of service to our guests – up to 900 per day. You will also confidently stay on top of admin, rotas, payroll, recruitment, and group bookings. The ideal candidate must have experience as a Senior Restaurant Manager at a minimum, or as an Assistant General Manager within a similar high-quality, high-volume, fast-paced dining environment, and be accustomed to managing large guest volumes. You’ll need to be smart in all senses, charismatic, engaging, and able to lead, inspire, and command the respect of a team of 75 staff. What's in it for you? · Excellent training on site and externally including food and wine tastings · Staff meal allowance £3 per shift / £7 if you're on a double · 33 days of holiday per year · 40% Food and Beverage discount across ALL of our restaurants and bars · Management development program · Employee assistance helpline 24/7

MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Bartender to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Bartender involves working directly with customers by mixing and serving drink orders. The responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowledge on how to make classic and unique restaurant drinks, processing orders and cleaning bar supplies. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Join the Pachamama family, where Mediterranean and Greek-inspired flavours meet exceptional cocktails and hospitality. The Role We're looking for Passionate Professional Bartenders who bring more than just technical skill — people who enjoy connecting with guests, leading our Barbacks, and keeping the energy of the bar alive. At Pachamama, the bar isn't just where drinks are mixed, or the guests waits; it's where stories are shared, where the first hello often happens, and where the small details matter as much as the drinks. What You'll Do • Craft and serve cocktails, wines, and spirits with flair and accuracy, • Engage warmly with guests, building connections at the bar, • Present and explain food items confidently, • Lead and support barbacks in daily operations, • Keep the bar clean, organised, and fully stocked What We're Looking For • Strong communication skills and love for guest interaction, • Ability to work quickly while maintaining consistency and detail, • A team-player with natural leadership qualities, • Previous experience as a bartender in restaurants or bars (required), • Knowledge of classic cocktails and eagerness to learn our recipes and style Why Join Us? • Competitive Salary + Full Service Charge + Tips, • Amazing free staff meals 3 times a day, 28 days holiday, staff discounts, • £300 referral bonus & career progression across multiple venues, • Early access to wages, pension scheme, and Employee Assistance Programme Apply Now Bring your skills, passion, and personality to Pachamama — apply today and grow with us!

Yorkshire Grey in Holborn is looking for a dynamic and enthusiastic Bartender/server to join our team. The ideal candidate will possess a passion for hospitality and a keen understanding of food safety practices. As a Bartender, you will be responsible for creating an inviting atmosphere for our guests while serving beverages and providing exceptional customer service. Your ability to manage time effectively and work efficiently in a fast-paced environment will be essential to your success in this role. Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and standards., • Provide excellent customer service by engaging with guests, taking orders, and ensuring satisfaction with their experience., • Maintain cleanliness and organization of the bar area, including washing glassware and utensils., • Adhere to food safety regulations and responsible serving practices at all times., • Manage cash transactions accurately, including handling payments and providing change., • Collaborate with kitchen staff to ensure timely service of food items when applicable., • Monitor inventory levels of beverages and supplies, reporting any shortages or needs to management., • Uphold the establishment's policies regarding age restrictions for alcohol service. Experience Previous experience in a restaurant or bar setting is preferred, showcasing your familiarity with the hospitality industry. Strong knowledge of basic math skills for handling cash transactions effectively. Demonstrated ability to manage time efficiently in a busy environment while maintaining attention to detail. A passion for serving others and creating memorable experiences for guests is essential. Familiarity with food safety regulations is advantageous but not mandatory as training will be provided. Join us as we create an exceptional experience for our guests through outstanding service and quality beverages! Job Types: Full-time, Part-time Benefits: Company events Company pension Discounted or free food Employee discount Referral programme Store discount Work Location: In person

Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Bartender at Fowl, you will play a key role in delivering outstanding drinks and service while maintaining the highest standards of quality and hospitality. You will have the opportunity to contribute to an innovative and sustainable beverage program and work alongside a passionate team to create exceptional guest experiences. Key responsibilities: • Prepare and serve expertly crafted cocktails, wines, and beverages to the highest standards., • Provide knowledgeable and engaging service, guiding guests through the drink menu with recommendations and pairings., • Maintain stock levels, ensure proper rotation, and assist with ordering ingredients as needed., • Keep the bar area clean, organized, and compliant with health and safety standards., • Work closely with the bar and front-of-house teams to ensure seamless service., • Stay up-to-date with trends in mixology and sustainability to contribute to menu innovation. About you: • Previous experience as a Bartender in a high-quality, fast-paced environment., • Passion for mixology, cocktails, and sustainable beverage practices., • Excellent customer service and communication skills., • Strong attention to detail and ability to work efficiently under pressure., • A team player with a positive attitude and a commitment to hospitality. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

🍋About LPM 🍅 At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Job Summary We are seeking a friendly and professional Host/Hostess to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a positive dining experience. This role requires excellent communication skills and a passion for providing exceptional guest services in a restaurant or hospitality environment. Duties • Greet guests upon arrival with a warm and welcoming attitude., • Manage reservations and seating arrangements to optimise guest flow., • Assist guests with inquiries regarding the menu, specials, and restaurant policies., • Maintain cleanliness and organisation of the front-of-house area., • Communicate effectively with kitchen staff and waitstaff to ensure timely service., • Handle phone calls with professionalism, demonstrating excellent phone etiquette., • Provide assistance during busy periods to enhance overall guest satisfaction. What are we looking for • Previous experience in a restaurant or hospitality setting is preferred but not essential., • Strong communication skills are vital, with an ability to engage positively with guests and team members alike., • A background in guest services or hotel operations would be advantageous., • Ability to work in a fast-paced environment while maintaining attention to detail is crucial. In return, you will be rewarded with • Enjoy our amazing staff meals whilst on duty, • Flexible working schedule to ensure you have a great work-life balance, • Treat yourself to a 50% employee discount, • £500 employee referral bonus, • Employee of the month awards and recognition, • Progress throughout the business through our Training and career progression plans, • Secure your future with our Company Pension scheme, • Team building events, • Seasonal staff parties, • Opportunities to travel around the world to our international venues. If you have a passion for hospitality and enjoy helping others, we invite you to apply for this exciting opportunity as a Host/Hostess!

Citadines Islington Square London is seeking a confident Maintenance Handyperson to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Handyperson , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Responding to job log system registered works and completing all jobs assigned within the targeted timescale Monitoring engineering stock levels and logging shift activities on a regular basis and communicate appropriately when needed Reporting any hazards or defects to senior management Processing handover in line with Company guidelines To be successful in the role of Maintenance Handyperson , we require: Strong technical skills and willingness to learn Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Handyperson . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Communication, Time Management, Fluent in English, Microsoft Office, Multitasking, Technical skills, Attention to Detail, Customer Focus, Team Work, Problem Solving

MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Waiter to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Receptionist | Fundamental Hospitality | London Join One of London’s Leading Luxury Hospitality Groups Fundamental Hospitality is looking for a confident and guest-focused Receptionist to join our growing London team. Home to internationally renowned dining concepts including Gaia, La Maison Ani, and Shanghai Me, Fundamental Hospitality is recognised for delivering exceptional dining experiences, elevated service, and world-class hospitality. This is an exciting opportunity for a hospitality professional who thrives in luxury environments and is passionate about creating memorable first impressions. The Role Working closely with management and front of house teams, you will play a key role in managing reservations, coordinating guest flow, and ensuring every interaction reflects the elegance and high standards of the Fundamental Hospitality brand. What We Offer • Salary from £15.45 to £16.50 per hour + tips + tronc surplus, • Career progression opportunities within a globally expanding hospitality group, • The opportunity to work across internationally recognised luxury brands, • Staff meals and employee dining discounts What We’re Looking For • Previous Receptionist experience within luxury restaurants, five-star hotels, or premium hospitality venues, • Exceptional communication and guest engagement skills, • Strong organisational skills and attention to detail, • Professional presentation and confident, welcoming personality, • Ability to remain calm and efficient in a fast-paced environment, • Passion for luxury hospitality and delivering outstanding guest experiences, • Fluent English: additional languages are an advantage Apply today and become part of the Fundamental Hospitality London team.

Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 and 2026 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Preparing drinks, • Committing drink & food specifications to memory, • Engaging with our products and offering, • Execution of private and corporate events, • Delivering uniform drinks as per Clays guidelines, • Communicating the business and technology to our guests, • Understanding of our technology, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Maintaining Health & Safety expectations, • Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications • 2 - 3 years experience in a cocktail bar., • Excellent knowledge of classic cocktails, • Ability to work under pressure, • Experience in high volume bars, preferred not essential, • Excellent written and verbal communication in English, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Citadines Islington Square is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist , we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott , Citadines , lyf , Oakwood , Somerset , The Crest Collection , The Unlimited Collection , Fox , Harris , POP! , Preference , Quest , Vertu and Yello . Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We’re searching for a charismatic Bartender to join our dynamic and supportive team and become part of something special. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Bartender will include welcoming customers, taking drinks orders, making recommendations, preparing, and serving exquisite drinks. You’re confident handling financial transactions, supervising barbacks and keeping abreast of all drink legislation, food safety and hygiene best practices. About you: You have the knowledge and skills to create exquisite cocktails. Your friendly, professional, and hands-on approach to the role will make you a valuable part of the team and a delight to our guests. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

FRONT OF HOUSE SUPERVISOR – LOCKE LONDON CANARY WHARF We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front of house and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Guest Experience & Service Delivery: Oversee a guest‑first culture, ensuring every guest interaction aligns with our brand personality and service expectations Resolve guest concerns with empathy, urgency, and creativity Maintain high standards of cleanliness, ambience, and arrival experience in the lobby and front of house spaces Front Office Operations: Supervise the daily front of house operations during your shift, ensuring smooth check‑in, check‑out, and guest flow Monitor room availability, special requests, and VIP requirements, escalating where necessary Ensure accurate use of the PMS, payment processes, and guest profiles Work closely with Housekeeping and Maintenance teams to ensure rooms are ready, clean, and up to standard Follow operational SOPs and support the implementation of new procedures Team Support & Leadership: Lead and motivate the front of house team on shift, ensuring everyone is engaged and performing at their best Assist with training new employees and reinforcing brand service expectations Provide real‑time coaching to Front-of-House Assistants to improve service delivery and operational efficiency Support rota planning, shift briefings, and daily task allocation when required Financial & Rooms Performance: Encourage and support the upselling of room categories and hotel services Ensure accurate billing, cash handling, and financial controls at the Front Office desk Help the team meet daily revenue and KPI targets through confident and informed recommendations Systems, Technology & Compliance: Confidently use front of house systems (e.g.: PMS, POS, payment systems) and support team members with troubleshooting Ensure all data protection, health & safety, and security policies are followed Support the implementation of technology that enhances guest experience General Operations & Team Support: Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY A natural people-person, with good communication, coaching, and problem‑solving skills Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment Ability to work under pressure and adapt to changing priorities Skilled in leading shift operations for the rooms department and delivering exceptional guest experiences Solid commercial awareness with a desire to maximise room revenue opportunities YOUR PROVEN TRACK Previous experience in a front of house team leader/supervisor role within a lifestyle, boutique, or design‑led hotel is preferred Knowledge of PMS, POS and operational software WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Harry's: Harry’s is where rustic charm meets culinary excellence amidst rich, dark wood accents and traditional Italian Hospitality. Our restaurants are a haven of Italian Flavors, with a special emphasis on pasta and pizza’s crafted with care and attention to detail. Job Description: We are currently seeking a passionate and skilled Pizza Chef to join our culinary team. The Pizza Chef will be responsible for preparing and cooking a variety of hand stretched pizzas to perfection, as well as managing the pizza kitchen operations. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract. Responsibilities: • Prepare and hand-stretch pizzas to order., • Sauce and top pizzas with fresh, high-quality ingredients., • Cook pizzas with precision and attention to detail achieving a perfect crust., • Manage inventory of pizza ingredients and supplies., • Maintain cleanliness and organisation of the pizza station and pizza oven., • Collaborate with the culinary team to develop and execute pizza specials and seasonal offerings. Requirements: • Proven experience as a Pizza Chef or similar role in a high-volume restaurant or pizzeria., • Strong pizza-making skills with a focus on hand-stretching dough and cooking pizzas to perfection., • Knowledge of pizza dough fermentation, sauce preparation, and pizza topping combinations., • Ability to work efficiently under pressure in a fast-paced environment., • Great preparation and organisation skills. Join our culinary team and showcase your pizza-making skills as our Pizza Chef! The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Our L&D Manager will act as a champion for first-class product knowledge and service standards, whilst delivering effective & memorable training sessions and providing practical support. To contribute to a progressive L&D function through high employee engagement and living the Company’s values Act as an ambassador & key spokesperson for the hotel with internal & external stakeholders showing a presence on the floor and building strong relationships To manage the L&D function from start to finish, build strong relationships with the UK L&D team and champion the student programmes within the hotel

Harry’s is where rustic charm meets culinary excellence amidst rich, dark wood accents and traditional Italian Hospitality. Our restaurants are a haven of Italian Flavors, with a special emphasis on pasta and pizza’s crafted with care and attention to detail. Job Description: We are seeking a talented and passionate Pasta Chef to join our culinary team. You will specialize executing a variety of delicious pasta dishes that are always cooked to ‘al dente’ perfection. Your vast knowledge of different pastas and their cooking times will ensure that the customers receive perfect pasta every time. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract. Requirements: • Previous experience as a Pasta chef in a professional kitchen environment preferred., • Strong culinary skills with a passion for Italian cuisine., • A meticulous attention to detail, balancing seasoning and flavours., • Ability to work efficiently under pressure in a fast-paced environment., • Knowledge of kitchen equipment, food safety practices, and knowledge of cooking a variety of different pastas. Responsibilities: • Prepare and cook high-quality dishes according to recipes and standards., • Set up and stock their assigned section with necessary supplies and ingredients., • Collaborate closely with prep chefs to monitor inventory and ensure correct daily par levels., • Maintain cleanliness and organisation of work areas, adhering to food safety., • Follow instructions from the Senior Management to ensure consistency and quality in every dish., • Excellent communication and teamwork skills. Join our culinary team and take the next step in your career as a Pasta Chef! The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

We are now looking for an experienced and enthusiastic Waiter's to join our amazing team in the Bars at Sky Garden As a Waiter, you would be experienced running your own section in a busy restaurant or bar. The successful Waiter would be working within a large team of talented front of house staff including runners, baristas, and cocktail bartenders You would deliver slick, smart and professional food service with added personality and flair at all times, ensuring every one of our guests has an experience to remember! Suitable candidates must have experience as a Waiter in similar quality led, high volume, fast paced environments and be used to dealing with high volumes of guests. WHAT YOU NEED The ideal person would have worked in a busy, fast paced environment. A charming and engaging personality, one that can build great relationships with the team and guests alike.We are now looking for an experienced and enthusiastic Waiter's to join our amazing team in the Bars at Sky Garden BENEFITS & YOUR CAREER AHEAD Brilliant employee recognition programs, incentives and rewards. 40% Food and Beverage discount across the group. Further Training & Career Development - with prospects across our expanding business.

Goldwood is a contemporary bar and restaurant in the heart of the City of London, offering a lively, sport-led environment, energetic atmosphere, and a strong focus on exceptional service. As part of Sport London within ETM Group, Goldwood brings together premium live sport viewing, elevated food, and a curated drinks selection to create a dynamic and social guest experience. As part of ETM Group, Goldwood sits within a portfolio known for operational excellence, people development, and some of London's most distinctive hospitality venues. Role Overview: At ETM Group, being a Floor Manager is a key operational leadership role and an important step in building your career within premium, high-volume hospitality. You are at the forefront of the guest experience, leading service, supporting your management team, and ensuring every shift delivers energy, consistency, and excellence. Across our Sport London venues our Floor Managers play a vital role in delivering high-energy, sport-led experiences. From matchdays to large-scale bookings, you help create an engaging atmosphere while maintaining strong service standards in fast-paced environments. Working closely with your Assistant General Manager and General Manager, you will take ownership of service delivery on the floor, ensuring smooth operations, team coordination, and a memorable guest journey. This is a hands-on role where visibility, pace, and leadership are key - you set the tone for your team and lead by example throughout service. If you thrive in energetic environments, enjoy leading teams from the front, and are passionate about delivering great guest experiences, this is an opportunity to grow within one of London's leading hospitality groups. Company Benefits: * Competitive industry pay (based on salary & Tronc) * Guaranteed 48 hours per week contract * 50% discount for you and up to 5 friends at any of our venues * 5.6 weeks paid annual leave * Pension * Quarterly Incentive Scheme * Generous employee referral scheme * Discounted shopping at many high street stores * Cycle to work scheme * Access to Stream for better money management * Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program * Group wide Learning and Development opportunities * Complementary hot drinks in your venue * Complementary meal on shift * Your birthday lunch is on us The Ideal Candidate Will Present: * Proven Experience: You have experience in a similar role within a high-volume, fast-paced hospitality environment. * Leadership Skills: You are a confident and approachable leader who can motivate teams and maintain high energy during service. * Operational Awareness: You understand the flow of service and can support in delivering efficient, well-organised shifts. * Guest-centred Approach: You are passionate about delivering great service and ensuring every guest has a memorable experience. * Resilience & Agility: You thrive under pressure and can adapt quickly in busy, high-energy environments. * Passion for Food & Drink: You have a strong interest in quality food, drinks, and current hospitality trends. * Hands-On Approach: You lead from the floor, supporting your team, resolving challenges, and driving standards in real time. * Sports Awareness: You have a strong awareness of key sporting events and enjoy contributing to the atmosphere and excitement of matchdays. About Us: ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, - we deliver exceptional food, drink, entertainment, and guest experiences across the capital. From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

We are now looking for an experienced and enthusiastic host to join our amazing team in the Bars at Sky Garden As a host, you would be experienced running a team of hosts in a busy restaurant or bar. The successful Host would be working within a large team of talented front of house staff including waiters,baristas, and cocktail bartenders Suitable candidates must have experience as a host in similar quality led, high volume, fast paced environments and be used to dealing with high volumes of guests. WHAT YOU NEED The ideal person would have worked in a busy, fast paced environment. A charming and engaging personality, one that can build great relationships with the team and guests alike. BENEFITS & YOUR CAREER AHEAD Brilliant employee recognition programs, incentives and rewards. 40% Food and Beverage discount across the group. Further Training & Career Development - with prospects across our expanding business.

Experienced BarBack Location: Oasis Bar, Canary Wharf, London Position Type: Temporary Contract About Us: Oasis Bar, located in the heart of Canary Wharf, is a vibrant and stylish destination known for its exceptional service, creative cocktails, and lively atmosphere. We are looking for an experienced and dynamic Bartender to join our team and help us continue delivering unforgettable experiences to our guests. Key Responsibilities: • Stocking: Ensure that the bar is fully stocked with essential supplies such as liquor, beer, wine, mixers, glassware, garnishes, and ice., • Cleaning: Maintain cleanliness behind the bar, including wiping down surfaces, removing trash, cleaning glassware, and ensuring proper sanitation., • Replenishing Supplies: Monitor stock levels during shifts and replenish items as needed, such as ice, napkins, straws, and garnishes., • Assisting Bartenders: Help bartenders prepare for service by cutting garnishes, refilling ice bins, and ensuring quick access to ingredients and tools., • Customer Interaction: Although the Bar Back typically works behind the scenes, they may occasionally engage with customers by answering questions or clearing empty glasses from tables., • Glassware & Dish Management: Ensure dirty glassware is promptly cleaned and returned to the bar. Maintain a steady flow of clean glassware for bartenders., • Restocking Inventory: Assist with restocking inventory after shifts or at the start of the day, ensuring items are stored correctly and organized for efficient service., • Maintaining Kegs: Change beer kegs as needed and ensure that draft systems are working properly., • Safety & Compliance: Follow all safety guidelines, including responsible alcohol service, food safety, and handling of cleaning chemicals., • Other Duties: Perform additional tasks as required by the bartenders or bar manager to ensure smooth bar operation. Requirements: • Experience: Must have previous barback experience, preferably in a high-volume or upscale bar., • Proactive: Ability to anticipate needs and take initiative to improve service and efficiency., • Efficient: Strong multitasking skills with the ability to work quickly and accurately under pressure., • Customer-Focused: A passion for delivering exceptional customer service with a positive attitude., • Team Player: Excellent communication skills and a cooperative mindset., • Flexibility: Willingness to work evenings, weekends, and holidays as required. What We Offer: • Competitive salary with tips and service., • Opportunities for professional development and career progression., • A vibrant and supportive work environment. Join our team and be a part of one of Canary Wharf’s premier bars! Oasis Bar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Harry's: Harry’s is where rustic charm meets culinary excellence amidst rich, dark wood accents and traditional Italian Hospitality. Our restaurants are a haven of Italian Flavors, with a special emphasis on pasta and pizza’s crafted with care and attention to detail. Job Description: The Chef de Partie will be responsible for overseeing a specific section of the kitchen and working closely with our dedicated prep team to ensure that daily par levels are met. This role requires clear communication, strong organization skills and a commitment to maintaining the highest standards of food quality and presentation. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract. Requirements: • Previous experience as Commis Chef or Chef de Partie in a professional kitchen environment., • Strong culinary skills with a passion for cooking and learning., • Ability to work efficiently under pressure in a fast-paced environment., • Knowledge of kitchen equipment, food safety practices, and basic culinary techniques. Responsibilities: • Prepare and cook high-quality dishes according to recipes and standards., • Set up and stock their assigned section with necessary supplies and ingredients., • Collaborate closely with prep chefs to monitor inventory and ensure correct daily par levels., • Maintain cleanliness and organisation of work areas, adhering to food safety., • Follow instructions from the Senior Management to ensure consistency and quality in every dish., • Excellent communication and teamwork skills. Join our culinary team and take the next step in your career as a Chef de Partie! The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

The The One Tun in Farridgdon is looking for a dynamic and enthusiastic Bartender/server to join our team. The ideal candidate will possess a passion for hospitality and a keen understanding of food safety practices. As a Bartender, you will be responsible for creating an inviting atmosphere for our guests while serving beverages and providing exceptional customer service. Your ability to manage time effectively and work efficiently in a fast-paced environment will be essential to your success in this role. Plus we are closed on Sundays and Bank Holidays! Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and standards., • Provide excellent customer service by engaging with guests, taking orders, and ensuring satisfaction with their experience., • Maintain cleanliness and organization of the bar area, including washing glassware and utensils., • Adhere to food safety regulations and responsible serving practices at all times., • Manage cash transactions accurately, including handling payments and providing change., • Collaborate with kitchen staff to ensure timely service of food items when applicable., • Monitor inventory levels of beverages and supplies, reporting any shortages or needs to management., • Uphold the establishment's policies regarding age restrictions for alcohol service. Experience Previous experience in a restaurant or bar setting is preferred, showcasing your familiarity with the hospitality industry. Strong knowledge of basic math skills for handling cash transactions effectively. Demonstrated ability to manage time efficiently in a busy environment while maintaining attention to detail. A passion for serving others and creating memorable experiences for guests is essential. Familiarity with food safety regulations is advantageous but not mandatory as training will be provided. Join us as we create an exceptional experience for our guests through outstanding service and quality beverages! Job Types: Full-time, Part-time Benefits: Company events Company pension Discounted or free food Employee discount Referral programme Store discount Work Location: In person

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

The Oak & Poppy in Hampstead is looking for a dynamic and enthusiastic Barista/Bartender to join our team. The ideal candidate will possess a passion for hospitality and a keen understanding of food safety practices. As a Bartender, you will be responsible for creating an inviting atmosphere for our guests while serving beverages and providing exceptional customer service. Your ability to manage time effectively and work efficiently in a fast-paced environment will be essential to your success in this role. Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and standards., • Provide excellent customer service by engaging with guests, taking orders, and ensuring satisfaction with their experience., • Maintain cleanliness and organization of the bar area, including washing glassware and utensils., • Adhere to food safety regulations and responsible serving practices at all times., • Manage cash transactions accurately, including handling payments and providing change., • Collaborate with kitchen staff to ensure timely service of food items when applicable., • Monitor inventory levels of beverages and supplies, reporting any shortages or needs to management., • Uphold the establishment's policies regarding age restrictions for alcohol service. Experience Previous experience in a restaurant or bar setting is preferred, showcasing your familiarity with the hospitality industry. Strong knowledge of basic math skills for handling cash transactions effectively. Demonstrated ability to manage time efficiently in a busy environment while maintaining attention to detail. A passion for serving others and creating memorable experiences for guests is essential. Familiarity with food safety regulations is advantageous but not mandatory as training will be provided. Join us as we create an exceptional experience for our guests through outstanding service and quality beverages! Job Types: Full-time, Part-time Benefits: Company events Company pension Discounted or free food Employee discount Referral programme Store discount Work Location: In person

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Restaurant Supervisor will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

We are now looking for an experienced and enthusiastic Floor Supervisor to join our amazing team in the Bars at Sky Garden As a Supervisor, you would be experienced running your own section in a busy restaurant or bar and overseeing the FOH team. The successful supervisor would be working within a large team of talented front of house staff including runners, waiters, and cocktail bartenders You would deliver slick, smart and professional food service with added personality and flair at all times, ensuring every one of our guests has an experience to remember! Suitable candidates must have experience as a Supervisor in similar quality led, high volume, fast paced environments and be used to dealing with high volumes of guests. WHAT YOU NEED The ideal person would have worked in a busy, fast paced environment. A charming and engaging personality, one that can build great relationships with the team and guests alike. BENEFITS & YOUR CAREER AHEAD Brilliant employee recognition programs, incentives and rewards. 40% Food and Beverage discount across the group. Further Training & Career Development - with prospects across our expanding business.

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

What we offer · Attractive and Competitive compensation package tailored to performance-based bonuses, and growth opportunities with Interesting and demanding projects · A professional and future-oriented environmentwith the newest technologies in an exciting industry. · A pleasant and friendly working atmosphere within a rapidly growing, open-minded, and collegial team · Diverse and engaging responsibilities that provide opportunities for growth and skill development. · Strong potential for long-term and permanent employment. What we expect · Coordination and implementation of incoming and outgoing goods. · Having knowledge to integrate AMR (Autonomous Mobile Robot) in combination with Kardex or other lean lifters · Experience in the usage of Cobots (collaborative robots) together with employees on the shop floor · Coordination of delivery notifications (shipping advices) · Implementation and monitoring of the quality check · Handling documents and maintaining data in ERP · Responsibility and implementation of dangerous goods transport · Carrying out inventories · Implementation of work instructions and lean structures · Training as a warehouse logistics specialist and/or commercial training or further education. Preferences · Professional and management experience (at least 3 years) in Warehouse and Logistics · Hands-on mentality, someone who likes to get involved · As internationally positioned as possible · Good knowledge of English& German (written & verbal) · ERP and Office knowledge to meet KPI´s · SAP knowledge is an advantage · Certificates for the transport of dangerous goods are advantageous (ADR, IATA) · Industrial truck certificates · Resilience, Teamwork, and Lean knowledge are desirable · Knowledge of AEO and/or Safe Consignor is an advantage Conditions: - · Budget: €50,000 gross per annum. · Candidates should have relevant experience for the role. · Candidates should be located near Kurtshied, Germany, or be willing to relocate. · Both male and female candidates are welcome. job location : Germany

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

MUST HAVE EXPERIENCE IN QUALITY RESTAURANT! Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Head Bartender to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Head Bartender involves overseeing the restaurant bar operations and Bartenders' work to ensure that they provide positive customer experience. Ensuring a smooth running of the bar. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

FOH STAFF Arepa & Co is the leading Venezuelan Restaurant brand in London and we are currently looking for FOH waiting staff for our restaurant in Elephant and Castle (SE17) . The ideal candidate will be an experienced waiter or waitress with a passion for customer service and proven experience. The Job and Requirements • The job is the usual. Welcome customers, take orders, run food to tables and help to maintain the restaurant clean, tidy and always ready for service and if you don’t already know, we will also train you up as Barista and Bartender if you are up for it., • Offering a great service to our guests is very important to us and we want friendly and enthusiastic people in our team. You must be confident, outgoing and able to engage in conversation with customer and smile. Good communication skills are fundamental., • We are looking for people with experience that can hit the ground running. Your Profile: To fit nicely with our team you need to be someone who is: • Naturally responsible and committed to do a good job (even when people aren’t looking), • Reliable (showing up to work when expected and doing a good job), • Team player and willing to help when needed, • Positive, open to learn and has a proactive ‘can-do’ attitude What You Get If You Join Us -Finish work usually before 11:30 pm (if you work evenings) -Two days off per week normally together, (sometimes up to three!) -Extra day of holiday paid on your birthday -Variable incentive bonus on top of service charge -Free meals for you when you are working -Free meals for you and friends and family once a quarter -25% discount across our restaurant at any time -50% discount when you are on shift -Extensive training in several areas (ie. barista, cocktail making, leadership, personal development) -Progression opportunities to Supervisor and Management Positions (we normally recruit internally for these positions) If you think you are what we are looking for, get in touch by sending your CV. Arepa & Co is an equal opportunity employer. We are also proud to be inclusive and diverse. We welcome people from all walks of life and respect and celebrate everyone’s individuality. Job Type: Part-time Benefits: • Casual dress, • Company pension, • Discounted or free food, • Employee discount, • Employee mentoring programme Experience: • waiter: 1 year (preferred) Language: • Spanish (nice-to-have but not a requirement for the job) (preferred) Work authorisation: • United Kingdom (required) Work Location: In person

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

Pay: From £27,000.00 per year Plus Service Charge Job Description: Extrovert by nature and unafraid to be different. Does this sound like you? Then you’re just who we’re looking for. Join us at Hotel AMANO Covent Garden. We are looking for a Full-time (40hrs) Waiter/Waitress to join us at Hotel AMANO Covent Garden. About the role • Provide charismatic, warm and engaging service, • Be an excellent team player with exceptional communication skills, • Demonstrate perfect knowledge of the menu items, • Confidently taking orders and delivering exceptional service About you A natural hospitality professional who loves to interact with people Organised, reliable and motivated Flexibility to respond to a variety of different work situations What you can expect · Fun with purpose at work · Opportunities to push boundaries · Competitive pay, service charge · Company benefits Competitive pay £27,000 plus Service Charge If you’d like to break new ground with us, please get in touch! Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Job Types: Full-time, Permanent Benefits: • Discounted or free food, • Employee discount, • Referral programme Experience: • restaurant/bar: 1 year (required) Work authorisation: • United Kingdom (required)

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

Harris and Zei / Stanley Ley is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: • Customer Experience:, • Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service., • Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs., • Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. • Sales and Business Development:, • Drive sales through strong client relationships and ensuring an exceptional in-store experience., • Achieve and exceed sales targets by identifying and capitalizing on new business opportunities., • Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. • Operations Management:, • Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency., • Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments., • Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories., • Ensure that all customer orders are processed accurately and delivered within agreed timelines. • Team Leadership:, • Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals., • Conduct regular training for staff to ensure product knowledge and customer service excellence., • Set and monitor performance metrics for the team, providing feedback and support as needed. • Visual Merchandising:, • Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards., • Coordinate special promotions or events to drive foot traffic and increase sales. • Financial Management:, • Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget., • Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: • Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services., • Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service., • Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience., • Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations., • Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment., • Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings., • Problem-Solving: Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

The Role As General Manager, you will oversee all aspects of daily operations, leading by example to deliver an exceptional guest experience. You will be responsible for ensuring operational excellence, financial performance, and team development while upholding the brand’s high standards. Key Responsibilities -Provide leadership and day-to-day oversight across front and back of house -Recruit, train, and motivate a high-performing, engaged team -Maintain exceptional standards of guest service and operational efficiency -Oversee inventory management, cost controls, and rotas -Ensure compliance with all food safety, health, and safety regulations -Collaborate with senior leadership to implement brand initiatives and support business growth Requirements -Proven experience in a senior management role within a high-volume hospitality environment -Strong leadership and interpersonal skills with a passion for team development -A commitment to service excellence and guest satisfaction -Commercial acumen with experience managing budgets and KPIs -Excellent organisational and problem-solving abilities Salary package Base Pay - £30-35K depending on experience. Service Charge - £10k (based on the last two year figures) Performance related bonus - up to £10k 25 days paid holiday. employee discount *Side note - Social media plays a key role in our growth strategy at East West. We’re looking for someone who understands the importance of this and is happy to get involved with our content - becoming one of the faces of East West. You will work alongside our Marketing Manager on behind-the-scenes content for our social channels, both participating in videos yourself and co-ordinating other front-of-house team members.

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025 and 2026 which reflects our commitment to creating an amazing work environment. CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to be part of Soho team and play a key role in establishing the floor operation and infrastructure. As Assistant Floor Manager you'll support the Floor Manager to orchestrate seamless planning, recruitment, and execution for this fresh Clays location. You will work with the General Manager, to implement the Clays service system and develop the standards of the location and the team. In this role, you will supervise a team of approximately 15 floor colleagues to drive colleague development to ensure the company achieves its succession planning goals through the Clayers Academy. You will disrupt the normal attitude to the casual environment, and provide an unrivalled service and delivery in the competitive socialising environment, elevating the standards of everything we do. Day to day, working closely with our events team, you will coordinate the service between the bar, floor, kitchen and hosts. Constructing the operating plan and positions and all elements of planning and coordinating the execution of the service for the floor. We are looking for a self-driven Assistant Floor Manager candidate who has worked in high volume operational businesses. You will be a dynamic thinker and passionate about people, both guests and colleagues. The right candidate will have a proven track record of delivering the highest F&B standards with incredible attention to detail, experience in another competitive socialising concept desirable. You will also need to be a strong communicator with the confidence and energy to engage a team to deliver. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality. Marketing and Promotion: • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. About This Role ------------------- Blank Street's Digital Product team builds and continuously elevates the digital tools and systems that enable a best-in-class customer and in-store experience across every touchpoint. This includes our mobile app, POS, and internal tools. In this role, you will support the strategy, development, and day-to-day improvement of our consumer and employee-facing products. You will spend a lot of time helping existing products run better, while also supporting the development and rollout of new products and features. That means gathering feedback from the field, triaging bugs and issues, translating what we are hearing into clear fixes for engineering, and supporting rollout and training so changes land smoothly. We're open to a range of experience levels, if a more experienced candidate is a great fit, we're open to leveling the role accordingly. Over time, we want you to grow into a builder who can proactively prototype solutions and workflows (using AI-assisted development tools) to help the team move faster. Your work is structured around three pillars: 1. Product Strategy & Research understand user problems, gather feedback, and help shape what we build., 2. Execution triage issues, support launches and rollout, write documentation, and prototype solutions., 3. Product Insights & Analytics track metrics, analyze performance, and use data to inform decisions. This role is based fully in-person at our London office. What You'll Do ------------------ Product Strategy & Research • Collaborate on Product Strategy: Work alongside product managers, designers, and engineers to define product requirements, conduct market research, and shape product roadmaps. Understand user needs and business goals to identify new opportunities., • Gather and synthesize user feedback: Collect feedback from baristas, operators, and customers, identify pain points, and translate them into pragmatic improvements. Execution • Triage issues and improve core workflows: Partner with the field and support teams to capture bugs and pain points, reproduce issues, and translate them into clear tickets, acceptance criteria, and fixes for engineering., • Support launches, rollout, and training: Help plan releases, build training and enablement materials, and support rollout to shops so changes land well in the field., • Support product development: Create and maintain clear documentation, product requirements and user stories, to keep the team aligned on goals and deliverables. Assist across the full product lifecycle from ideation to launch., • Vibe code solutions: Use AI-assisted dev tools, no-code platforms, and scrappy prototypes to test and validate ideas quickly before we commit engineering resources. Product Insights & Analytics • Track and analyze metrics: Define, track, and analyze product metrics and KPIs. Gather data to understand product performance and inform future decisions., • Build reporting and dashboards: Create and maintain dashboards and reports that give the team visibility into product health, adoption, and engagement., • Support experimentation: Help design and analyze A/B tests to validate product hypotheses. Who You Are --------------- • 2+ years in a product-adjacent role (e.g., product management, product marketing, business analysis, operations/strategy with significant product exposure)., • Evidence you can ship: you've contributed to launching or improving a digital product, feature, workflow, or process end-to-end (problem → solution → rollout/measurement)., • Hands-on experience using AI-assisted build tools (e.g., Cursor, Claude, Copilot, v0, Replit) to prototype, automate workflows, or ship working solutions., • Comfort operating in a fast-moving, cross-functional environment (Product, Design, Engineering, Ops/Field teams), with frequent context switching., • Bonus Points:, • A portfolio of things you've built with AI tools (side projects, prototypes, internal tools, automations)., • Experience with product execution tools like Linear, Asana, Notion (or similar)., • Familiarity with automation/no-code tools (Zapier, Make, Airtable, Retool, etc.)., • Exposure to consumer tech, retail, hospitality, or multi-site operations. Benefits & Perks --------------------- • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events