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Portuguese Speaking Customer Service Advisor \n Contract: Permanent \n Salary: £27,000 + Performance Bonus \n Location: Newport (Hybrid Working Available) \n Start Date: ASAP \n \n Are you a fluent Portuguese speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role. \n You’ll be part of a supportive, multilingual team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits. \n \n Key Responsibilities: \n\n • Responding to customer queries in both Portuguese and English via phone and email\n, • Supporting the full lifecycle of claims, from information gathering to resolution\n, • Maintaining accurate customer records and case notes in the system\n, • Providing clear, empathetic, and professional communication at all times\n, • Liaising with other departments to ensure smooth and timely customer support\n, • Handling complaints in line with company policy\n\n \n Candidate Requirements: \n\n • Fluency in both Portuguese and English (spoken and written)\n, • Strong customer service skills with a desire to deliver excellent experiences\n, • Ability to manage multiple tasks with accuracy and attention to detail\n, • Confident communication and problem-solving skills\n, • Previous experience in customer service or claims handling is an advantage, but not essential\n, • Proactive, team-oriented approach with a willingness to learn\n\n \n Benefits Include: \n\n • £27,000 base salary + performance-related bonus\n, • 25 days’ annual leave (plus the option to buy/sell additional days)\n, • 5% matched pension scheme\n, • Private medical insurance and life cover\n, • Employee assistance programme\n, • Comprehensive training and career development support\n, • Inclusive, international working environment\n, • Wellbeing initiatives and regular team events\n\n \n If you're looking for a role where you can apply your language skills, grow professionally, and be part of a collaborative team, we'd love to hear from you.

Bluearrow are recruiting for a sales Co Ordinator for a well established family run company Temp to Perm position Position Summary The sales Coordinator will support the UK sales operation by accurately processing customer orders, maintaining ERP system data, supporting logistics and delivery planning, and providing high-quality customer communication. The role requires strong attention to detail, confident use of Microsoft Excel, experience of ERP systems, and the ability to work effectively with UK customers, transport partners, and international colleagues. Key Duties and Responsibilities Manage incoming customer orders and enquiries through a busy shared inbox. Accurately enter sales orders into the ERP system, Epicor. Issue sales acknowledgements and support customer communications regarding order status and delivery dates. Assist with creating and sending delivery notes and customer documentation through the ERP system. Support the Transport Planner with delivery administration, logistics coordination, and load planning activities. Liaise professionally with UK customers, transport partners, internal sales colleagues and international group colleagues. Provide holiday and absence cover for members of the sales team where required. Work with SVP Sales to communicate with key customers. Maintain high standards of accuracy, responsiveness, and customer service. Key Candidate Requirements Area Requirement Level / Evidence Required Excel Microsoft Excel is a key skill. Intermediate level is mandatory and will be tested during recruitment. Intermediate ERP Systems Relevant experience using an ERP system such as SAP, Epicor, Sage or similar. Basic / Intermediate / Advanced to be stated Experience Minimum of 2 years in sales administration, sales operations, customer service, logistics administration or similar. Practical examples required Accuracy Strong attention to detail in order processing, data entry, customer communication, and follow-up. Demonstrated through work history and references. Academic Clear academic achievement record required, including GCSE English Language and Math's at grade B or above, or equivalent. A-level qualification preferred. Qualifications and grades required Logistics Experience in logistics, delivery scheduling, transport coordination or load planning is useful. Desirable Essential Qualifications and Experience Minimum 2 years' experience in sales administration, sales operations, customer service, logistics administration or a similar business support role. Intermediate Microsoft Excel skills are required and will be tested as part of the recruitment process. ERP system experience using SAP, Epicor, Sage or a similar order processing/business system. Ability to describe and demonstrate Excel and ERP capability as basic, intermediate or advanced, supported by practical examples. Strong accuracy in order processing, data entry, customer documentation and written communication. GCSE English Language and GCSE Mathematics at Grade B (equivalent to Grade 5-6 under the current GCSE grading system) or above, or equivalent qualification/standard, with clear details of academic achievement provided. Good written and verbal communication skills, with the ability to work effectively with customers, transport providers, and internal teams. Desirable Experience Experience in logistics administration, transport coordination, delivery scheduling, or load planning. Good geographical knowledge of the UK, including regions, delivery routes and customer-site locations. Experience working with international colleagues, suppliers, or customers in a multi-country organisation. Experience in manufacturing, distribution, utilities, construction products or technical product environments. Personal Attributes Professional, customer-focused and proactive. Highly organised, with the ability to manage multiple priorities in a fast-paced environment. Strong problem-solving skills and a practical, can-do approach. Collaborative team player who works well with customers, transport partners and colleagues across different countries. Committed to excellent customer service, accuracy, integrity and timely follow-up. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKTJ

Swyddog Yr Iaith Gymraeg - Newport About the job Job summary Swyddog Yr Iaith Gymraeg We are seeking a proactive and enthusiastic Welsh Language Scheme Officer to lead and coordinate Welsh language activity across the organisation. This is a unique opportunity to play a key role in strengthening our commitment to the Welsh language and shaping how it is embedded in our culture, services and ways of working. The postholder will act as a champion for the Welsh language, promoting its use across the organisation and providing advice and guidance to colleagues at all levels. You will work closely with senior leaders and key stakeholders to ensure responsibilities under the Welsh Language Scheme are understood and delivered, while also leading activity to review, update and modernise the Scheme to reflect current organisational priorities and wider developments. You will continue to develop and further implement a clear action plan to monitor delivery and impact, support Welsh language learning opportunities, and help build engagement through initiatives such as the Welsh Language Interest Group. This role offers the opportunity to influence senior stakeholders, drive meaningful cultural change, and increase visibility and use of Welsh across the organisation. It would suit someone with strong communication and influencing skills, who is passionate about promoting the Welsh language and able to work collaboratively across a wide range of stakeholders. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: As Welsh Language Officer, you will act as a key ambassador for the Welsh language, providing advice and support to colleagues and driving improvements in Welsh language provision across the organisation. Key responsibilities include: Acting as a point of contact for Welsh language queries and promoting its use across the organisation Promoting the Welsh Language Scheme and ensuring stakeholders understand their responsibilities Implementing an action plan that monitors delivery and effectiveness of our Welsh Language Scheme Coordinating Welsh language learning opportunities and increasing engagement Organising and supporting the Welsh Language Interest Group Proactive stakeholder engagement, planning and communication of stakeholder meetings Management of Welsh language translation process and Welsh language training courses Working closely with senior leaders, the Welsh Language Commissioners Office, and colleagues across the organisation to embed the Welsh language into day-to-day activity Manage our translation contract for the Welsh language and undertake translation work when needed as well as quality assuring translated content Conduct an annual audit of Welsh language capability within the IPO Person specification Essential criteria Excellent oral and written communication skills in both Welsh and English Strong influencing skills Ability to build effective relationships with a wide range of stakeholders Experience of maintaining performance and focus when faced with challenges, setbacks, or competing priorities Excellent organisational skills, including the ability to coordinate workstreams, monitor progress, and provide updates on delivery. How to Apply Click the Apply now button and complete the application form by providing the following: 500-word Personal Statement Use this to explain why youre suitable for the role . Structure your statement around the essential criteria in the Person Specification. Make sure to provide clear examples to show how you meet each requirement. Behaviours Provide one 250-word example for each of the following Behaviour headings; Communicating and Influencing Build effective relationships with a wide range of stakeholders Influence outcomes where you may not have direct authority Working Together Play an active role in team discussions and decisions Resolve issues to keep work moving forward For further information on the sift and interview stages of this recruitment campaign, please head to our Things you need to know section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact John Chick. E-mail: Behaviours Well assess you against these behaviours during the selection process: Communicating and Influencing Working Together Delivering at Pace We only ask for evidence of these behaviours on your application form: Communicating and Influencing Working Together Benefits Alongside your salary of 36,736, Intellectual Property Office contributes 10,642 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). A flexible working scheme with excellent development opportunities 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave Family friendly policies that support modern working families and individuals with caring responsibilities A variety of support functions; Staff Counselling Service, Peer to Peer Support Group Eligibility for special and office-wide bonus payments The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com) A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities Free car parking is available on site at our Newport office On-site shop, restaurant and coffee shop at our Newport office For more information about whats on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. The assessment process will comprise of the following: Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your 500 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria Behaviours Provide one 250-word example for each of the following Behaviour headings; Communicating and Influencing Build effective relationships with a wide range of stakeholders Influence outcomes where you may not have direct authority Working Together Play an active role in team discussions and decisions Resolve issues to keep work moving forward Stage 2 - Interviews If invited to interview Behaviours and Experience based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but arent offered after passing the interview, youll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role. The Recruitment team operational hours are 09:00 to 17:00 Monday - Friday excluding bank holidays. CVs sent direct to the IPO will not be accepted. This post is being advertised to Internal, External and across Government candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Should you have any queries or require any assistance please contact the IPO Recruitment team at prior to the closing of the post. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require an adjustment at any stage of the recruitment process, then please let the recruitment team know via ; In the event of a high volume of applications, the Intellectual Property Office (IPO) reserves the right to raise the minimum qualifying score at sift to manage volumes and ensure a proportionate and fair assessment process. Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPOs terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a basic (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Select how often (in days) to receive an alert: Location: Newport, ENG, GB, NP113AF Facility: CRUMLIN-6600 Department: Site Crumlin Division: Global APS LyondellBasellis a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-yearlegacy that includes a Nobel Prize in Chemistry and our proprietaryMoReTecrecycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We'readdressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society. The purpose of the job is to manage and direct the production and on-site logistics facilities of the Crumlin manufacturing site to ensure it operates in a safe, environmentally responsible and cost-efficient manner in compliance with all applicable LyondellBasell policies, standards and local legal requirements additionally, to champion GoalZERO for Safety and Quality and implementation of Lean Manufacturing techniques (APEX). This position is responsible for staffing and succession plans for the plant and maintaining industrial relations internally, and community relations externally. RESPONSIBILITIES AND ACCOUNTABILITIES: • Establish and manage site culture in which health, safety, environmental stewardship and operational excellence are the top priorities;, • Assure the site is appropriately staffed with well-trained personnel to effectively and efficiently support the needs of the business;, • Manage the operational and business aspects of the site in compliance with corporate standards, with local laws and regulations, in line with applicable quality and operational standards;, • Manage the development and control of annual operations and capital budgets for the site;, • Lead the employee relations activities at the site, together with HR;, • Develop, implement and promote continuous improvement initiatives in site performance congruent with business priorities, and utilizing benchmark references;, • Develop Site Key Performance Indicators and reporting capabilities that ensure financial results;, • Build a strong site organization by mentoring with an emphasis on staff development and career planning activities;, • Overall responsibility for company safety initiatives on site including Operation Clean Sweep, Global Safety Day, ensuring team members are fully engaged in such initiatives;, • Must work in compliance with the requirements of the site management systems (ISO 9001 and ISO 14001)., • Educated to degree level in engineering or sciences;, • Strong manufacturing experience;, • Experience working in a multi-national company preferred;, • Experience of international assignments and/or working in a multicultural environment;, • Must be fluent in written and oral English;, • Good technical and commercial English language skills are essential. Knowledge of other languages is useful. To be successful in this role you must recognize yourself in the following profile: A well-rounded leader who can inspire and guide people toward common goals while balancing personal, employee, and business interests. The individual demonstrates strategic vision, sound decision-making, and the ability to lead organizational change by managing resistance and driving successful outcomes. Strong interpersonal skills, including communication, influence, coaching, and teamwork, enable effective collaboration across functions, cultures, and regions. The profile also emphasizes adaptability, continuous learning, customer focus, and the ability to identify business opportunities that create value and profitability. In addition, the candidate possesses broad business and financial acumen, a strong understanding of local economies, regulatory requirements, and the technical expertise needed to manage safe, efficient, and high-performing operations. • Build Partnerships, • Deliver Results, • Grow Capabilities, • Promote Inclusion We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option to work up to one day a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees. The recruitment process consists of an initial phone screening and business interviews before proceeding to a possible job offer. A background check will be part of the process as well. LyondellBasell does not accept or retain unsolicited resumes or phone calls and/or respond to them or to any third party representing job seekers. Privacy Statement: For information regarding how LyondellBasell processes your personal data, please read ourPrivacy Statement #J-18808-Ljbffr

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Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particul

An exciting opportunity has arisen to join our vibrant learning community within Simpson Primary School, Bathgate as an Administration Assistant.The school is a non-denominational school serving the community of Wester Inch in Bathgate, West Lothian.The school has 21 mainstream classes P1- P7 and

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Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particul

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Long-term Teaching Assistant Opportunities - September Start in Caerphilly Are you looking to secure a long-term Teaching Assistant role for September? Have you grown tired of day-to-day supply work and short-term placements? At Academics, we are recruiting for a range of long-term Teaching Assistan

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This is an excellent opportunity for a dynamic, inspiring and committed teacher of English to join our Language & Literacy faculty. You will be part of a team of enthusiastic teachers who are passionate about teaching English and Modern Languages, giving our young people a strong foundation in liter

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If you need the Application Pack in another format, like Braille, large print, or another language, please call us on.

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BSL Teaching Assistant Specialist SEND School A specialist SEND school is looking for a confident and committed BSL Teaching Assistant to join their dedicated team and support pupils who are Deaf, hearing impaired or communicate using British Sign Language.

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