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About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Location: The Greyhound Kew, Kew, London Start Date: 01/08/2025 Salary: Competitive, based on experience About Us: The Greyhound Kew is a beloved local pub embarking an exciting new chapter. Situated in the heart of Kew, we’re committed to creating a warm, welcoming space that blends traditional charm with a fresh new energy. We are looking for a passionate, hands-on Pub Manager to join us at this pivotal time and help lead the business into its next chapter. The Role: As a Front of House Team Member at The Greyhound Kew, you’ll be the welcoming face that creates a memorable first impression. Whether you’re greeting guests, taking orders, or serving drinks with a smile, your energy and passion for great hospitality will help make every visit special. We’re looking for someone friendly, reliable, and enthusiastic about working in a busy, community-focused pub environment. Key Responsibilities: Provide warm, attentive service to all customers Support daily pub operations, including table service and bar support Maintain high standards of cleanliness and presentation throughout the venue Work collaboratively with the wider team to ensure smooth and efficient service Be proactive in helping with events and promotions Represent The Greyhound Kew with professionalism and positivity Requirements: Previous experience in a customer-facing hospitality role preferred Bar experience is highly desirable A genuine love for hospitality and working with people Must be local to Kew or nearby areas Strong communication and teamwork skills Flexible, reliable, and able to thrive in a busy environment Willingness to learn and grow with the team Why Join Us? Be part of an exciting pub transformation from the ground up Supportive team and approachable leadership Opportunities to grow within the business Competitive pay and a great working atmosphere

About Us AD Cargo is a dynamic and fast-growing freight forwarding startup based in London. We specialize in providing reliable and efficient global logistics solutions across air, sea, and road freight. As a newly launched business, we’re on an exciting growth journey — and we’re looking for go-getters to join us at ground level. The Opportunity We are seeking an ambitious and self-driven Business Development Executive to generate new business and build client relationships locally within London. This is a commission-only role with unlimited earning potential and fixed pay opportunities for the right candidate once you've added 5-6 accounts to your client portfolio. If you're hungry for success, eager to learn, and ready to hustle, we want to hear from you — even if you’re a fresher. Full training and ongoing support will be provided. Key Responsibilities 🔹 Identify and approach local businesses to generate new freight forwarding leads 🔹 Build and maintain strong client relationships 🔹 Understand client logistics requirements and propose tailored freight solutions 🔹 Collaborate with the operations team to ensure smooth onboarding and service delivery 🔹 Meet monthly lead-generation and revenue targets 🔹 Represent AD Cargo Hub professionally in meetings and local networking events What We’re Looking For ✔️ Strong communication and persuasion skills ✔️ A proactive, aggressive, and self-motivated attitude ✔️ Willingness to learn the logistics and freight forwarding industry ✔️ Ability to work independently and manage your time effectively ✔️ Based in London and comfortable with field-based/local sales ✔️ Previous experience in B2B sales or logistics is a plus, but not essential What We Offer 💰 100% commission-based role – the more you bring in, the more you earn 📈 Opportunity to grow with a new business and take on larger roles as the company expands 📚 Full training and mentorship provided 🌍 Exposure to the exciting world of global logistics and freight forwarding Ready to build a career from the ground up with real rewards? Join AD Cargo and be a driving force behind our growth. 📩 To apply, send us a message and we can have a chat.

We are recruiting a assistant restaurant manager with relevant experience in high quality restaurants. The Assistant Restaurant Manager will be responsible for: ·Restaurant set-up operations ·Lunch & Dinner service ·Restaurant closing operations ·Orders & stock management ·FOH rota ·Bookings & Events ·FOH staff recruitment & training ·Labour cost control If you are looking for the next step in your career and want to join a growing business with lots of opportunity don't hesitate to apply now.

Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.