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About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!

Are you looking to kick-start a new career in Ai? We are recruiting for companies who are looking to employ our Ai Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£25K-£45K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 6-12 months: How It Works Step 1: Introduction to AI Start with beginner-friendly, bite-sized courses designed to build your foundational knowledge in AI. You’ll learn through interactive videos, quizzes, and tutorials covering key AI concepts and applications. Step 2: Full‑Stack AI Training Progress into in-depth training covering: Python programming for AI Data handling and processing Machine learning fundamentals Version control with Git & GitHub You’ll work on mini-projects throughout this stage, applying your new skills to practical tasks as you learn. Step 3: Certification Prepare for and pass the Microsoft AI-900: Azure AI Fundamentals exam — a globally recognised certification that proves your understanding of AI workloads and responsible AI principles, boosting your credentials with employers. Step 4: Real‑World Projects Complete two real-world AI projects assigned by your tutor to demonstrate your practical capabilities and build a professional portfolio. Once both projects are approved, you’ll be fully portfolio-ready and prepared to enter the industry. Your Career Path Once you have completed all of the mandatory training, which includes the online courses, practical projects and building your own portfolio, we will place you into a Ai role, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Interested in a future-proof career in AI? Apply now, and one of our friendly advisors will reach out to guide you through the process.

We are seeking an exceptional Chief Technology Officer (CTO) to lead their engineering and product development. This is an exciting new role, joining a thriving FinTech innovator that is a Principal Member of major card schemes, specializing in card issuing, merchant acquiring, and cutting-edge payment solutions. You'll be instrumental in shaping the technological future of a company that is empowering businesses globally to manage and grow their payment ecosystems. This is a busy and fast-paced role. We are seeking candidates with strong programming skills, who are hungry and ready to get stuck in, who want to be a KEY PLAYER within the development of a rapidly growing payments company.

We want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. WHAT'S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life. • Love dining out? You'll love it even more with a 25% discount across all our restaurants. • Never a dull moment - fun, laughs andWe want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. WHAT'S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life. • Love dining out? You'll love it even more with a 25% discount across all our restaurants. • Never a dull moment - fun, laughs and lifelong friends! •28 days holiday •Development and career progression, 70% of all our management roles are filled internally. WHAT WILL I BE DOING? AS A SUPERVISOR... •     Working with our General Manager and Assistant Managers in developing our teams •     Delivering smooth service throughout the day •     Helping in recruiting new staff •     Doing stock takes •     Learning how to write rotas in line with budgets •     Fully understanding systems like Design my Night, Stocklink, S4 labour and CPL •     Keeping venue to the highest standards •     Ensuring that the highest standards of the cleanliness are maintained •     Making sure all invoices are correctly entered on to the system ALBION AND EAST VALUES We live by 5 core values. We expect all our staff to live and promote these values: 1.    Be Nice 2.    Always be available 3.    Always do what you say you are going to do to 4.    Say hello and goodbye 5.    Tell the truth

Little Tigers FC We are looking for enthusiastic and committed Coaches for our League teams and Development Centre. We have a 7 days schedule, for different needs and levels. Specification Required: ● Level 2 UEFA C . Must have experience coaching kids. ● Current valid FA Safeguarding and First Aid certificates. ● Able and happy to commit to training at Rectory Park Football Facility, Ruislip Rd, UB55FA. (HQ Middlesex FA) ● Able to commit to matches on Saturdays/Sundays - home matches are played at Rectory Park Football Facility UB55FA. ● A great communicator with kids, parents and Club Officials including other coaches. ● Ability to deliver fun and challenging sessions looking to build on performances in matches. ● Enhanced DBS checks will be made on behalf of the Club. We are looking for a committed, responsible coach with a bright future with us. Paid: Job depending on qualifications and experience.

EXCEPTIONAL BARBERS WANTED - Join Alex’s Step into 55 years of grooming excellence at Alex’s, where master craftsmanship meets modern innovation. We’re seeking skilled barbers ready to elevate their career in our stunning, newly refurbished salon that buzzes with energy and creativity. Why Alex’s is your next career move: - Premium Environment: Work in a beautifully appointed space that reflects your professionalism -Growth & Education. As a L’Oréal Salon, unlock advanced cutting and coloring masterclasses to sharpen your edge -Work-Life Balance Choose your path with flexible full-time or part-time schedules -28 days holiday pay plus competitive compensation -Location: Steps from Sudbury Hill stations (Piccadilly Line & Chiltern Overground) with excellent transport links We’re looking for barbers who - Bring 4+ years of proven experience and technique - Thrive in collaborative, high-energy environments - Excel at building genuine client relationships through personalized consultations - Take pride in delivering exceptional experiences that keep clients coming back Flexible Pay Structure - You Choose: • Self-employed with 3-month safety net OR • Employed with option to switch later • We’ll find what works best for you Ready to make your mark? We invest in finding the right fit through comprehensive interviews, salary discussions, and hands-on trade testing. Currently employed? No pressure - let’s start with a casual chat about your future. Your chair awaits at Alex’s - where tradition meets opportunity.

Looking for a reliable and friendly child minder to look after my 10-year-old daughter for a few hours this Friday evening while I go out to meet a friend. This is a one-off job (not regular), but there may be occasional future opportunities. My daughter is independent and easygoing – just needs someone responsible to be around, keep her company, and ensure she's safe. Location: Southall Time: 5 PM – 11 PM Contact: message me on chat please If you're trustworthy, have experience with kids, and are available this Friday, please get in touch!

Bricklayer Wanted – Join Our Growing Team at Fast Property Developers LTD! Location: Various sites across the UK Job Type: Full-time Salary: GBP 31000/year Start Date: Immediate Fast Property Developers LTD is seeking skilled and reliable Bricklayers to join our dynamic construction team. We specialize in residential and commercial developments and pride ourselves on quality workmanship and professional service. Job Description: - As a bricklayer at Fast Property Developers LTD, your responsibilities will include: - Laying bricks, blocks, and stone for walls, foundations, and other structures - Interpreting and working from blueprints and drawings - Mixing and applying mortar - Repairing existing brickwork and carrying out maintenance work - Ensuring health & safety procedures are followed on-site - Working as part of a team to deliver projects on time and to a high standard Requirements: - Proven experience as a bricklayer (2+ years preferred) - Ability to read and follow technical plans - Strong work ethic and attention to detail What We Offer: - Competitive pay - Consistent, long-term projects - Opportunities for advancement - Supportive and professional team environment Be part of a company that values quality, teamwork, and craftsmanship. If you're ready to build your future with Fast Property Developers LTD, we'd love to hear from you!