Transport Supervisor
20 hours ago
Northolt
Transport Supervisor Northolt £36000 Full Time | Monday–Saturday (5 days per week) My client are well established growing business; looking for an experienced and proactive Transport Supervisor. This is a hands-on supervisory role responsible for overseeing the day-to-day transport function, ensuring deliveries run efficiently, drivers remain compliant, and customers receive an excellent service at all times. The successful candidate will have previous experience within a transport or logistics environment and must have experience using routing software. Key Responsibilities Driver Management • Manage and optimise driver schedules and daily workloads, • Monitor driver performance including speeding, harsh driving, and penalties, • Support driver wellbeing, productivity, and performance standards Compliance & Transport Operations • Ensure compliance with all transport regulations, driver hours, and licensing requirements, • Monitor CPC certification and legal documentation, • Oversee vehicle checks, servicing schedules, and maintenance requirements Routing & Delivery Optimisation • Manage daily van routing using MaxOptra or similar routing software, • Maximise vehicle capacity and delivery efficiency, • Ensure all transport paperwork is completed accurately Reporting & Performance Monitoring • Produce KPI and operational performance reports, • Monitor delivery efficiency, driver hours, and vehicle conditions, • Identify opportunities for operational improvement Incident & Customer Management • Coordinate responses to vehicle breakdowns, accidents, and urgent delivery issues, • Work closely with Customer Service teams to resolve delivery concerns quickly and professionally Leadership & Team Development • Support onboarding and training of new drivers, • Lead by example with professionalism, organisation, and strong work ethic, • Assist with change management and continuous improvement initiatives, • Provide cover for the Warehouse Manager when required Skills & Experience Required • Proven supervisory experience within transport, logistics, or warehouse operations, • Essential experience using routing software such as MaxOptra, • Strong understanding of transport compliance and regulations, • Excellent communication and customer service skills, • Ability to prioritise and work effectively under pressure, • Strong leadership and team development abilities, • Experience with reporting, KPI analysis, and health & safety monitoring Working Hours • 8.5 hours per day (including 1 hour unpaid lunch), • Core hours are mainly 06:30–16:00, • Shift patterns will fluctuate between:, • 05:00–15:30, • 08:00–17:30