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  • Full-Time order processor & Customer Support Assistant – Immediate Start
    Full-Time order processor & Customer Support Assistant – Immediate Start
    23 days ago
    £25000–£26000 yearly
    Full-time
    Stanmore

    Full-Time Order Processor & Customer Support Assistant – Immediate Start We are a branded wholesaler based in Stanmore, supplying our products to a wide range of retailers including high street shops, independent department stores, and garden centres. We are offering a full-time position with an immediate start. The role involves handling very light products, so no heavy lifting is required. Full training will be provided. Key Responsibilities • Fulfil customer orders using an iPad system and prepare them for dispatch, • Organise the warehouse, sort incoming deliveries, and report shortages or low stock levels (software supported), • Manage customer returns and replacements efficiently, • Answer customer phone calls when needed, providing excellent customer service, • Work collaboratively within a small, close-knit team, paying attention to details and taking on feedback Requirements • Fluent English is essential, • Confident, proactive, and able to perform well in a busy environment, • Willingness to learn, improve, and grow within the role, • Strong team player with a positive attitude, • Previous experience in retail, warehouse, or customer service is preferred but not required, • Basic Excel skills are desirable but not mandatory Working Hours • Monday to Friday, 9:00 AM – 5:00 PM Closed on Bank Holidays and National Holidays Location • Based near Canons Park in Stanmore, with good access to public transport

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  • Assistant Cafe Manager
    Assistant Cafe Manager
    29 days ago
    £13–£15 hourly
    Full-time
    Northwood

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Full-Time Administrator & Receptionist Required in West London
    Full-Time Administrator & Receptionist Required in West London
    1 month ago
    £25000 yearly
    Full-time
    London

    Ashley Samuel, specialists in Residential Sales, Lettings, and Commercial property across West London, including Acton, Ealing, Chiswick, Park Royal, Shepherds Bush, and Hammersmith, are seeking a Full-Time Administrator & Receptionist. We are dedicated to providing quality service to our clients, and our team is fundamental to our business and reputation. We are looking for an individual to start immediately. If you are organised, a good communicator, and possess a proactive attitude, we encourage you to apply, regardless of your experience level. Responsibilities: • Provide general administrative and clerical support., • Schedule appointments and conduct property viewings with potential applicants., • Open, sort, and distribute incoming correspondence., • Collaborate closely with managers and other administrators., • Assist in resolving administrative and maintenance issues., • Perform company errands to supply stores and property viewings (driving licence required), • Prepare and modify documents, including correspondence, reports, drafts, memos, and emails., • Schedule and coordinate meetings, appointments, and travel arrangements for Managers., • Maintain office and building supplies for various departments., • Coordinate and arrange access for maintenance staff and tradesmen. This is a permanent position offering significant potential for career progression. Experience Required: • Minimum 6 months of relevant experience.

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