JOB TODAY logo

Customer service supervisor jobs in NortholtCreate job alerts

  • Work From Home – Paid Research
    Work From Home – Paid Research
    1 day ago
    Part-time
    Harrow

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    No experience
    Easy apply
  • Shift manager
    Shift manager
    23 days ago
    Full-time
    Northfields, Hounslow

    Are you an experienced and enthusiastic leader ready to take on a key role in a vibrant fast-food cafe? rada cafe, an independent establishment in London specializing in halal breakfast, brunch, and lunch, is looking for a dedicated Shift Manager to join our team. As a Shift Manager, you will be responsible for the smooth operation of our cafe during your assigned shifts. Your main duties will include: • Supervising and motivating our team members to deliver exceptional customer service., • Ensuring the highest standards of food quality, hygiene, and presentation are consistently met., • Managing daily operations, including opening and closing procedures, cash handling, and till reconciliation., • Overseeing stock levels, placing orders, and minimizing waste., • Handling customer inquiries and resolving any issues efficiently and professionally., • Maintaining a clean, safe, and welcoming environment for both staff and customers., • Training new staff and supporting ongoing development of the team. We are looking for someone with: • Proven experience in a supervisory or management role within the fast-food or hospitality industry., • Strong leadership and communication skills., • A passion for delivering excellent customer service., • Ability to work effectively in a fast-paced environment., • A good understanding of food safety and hygiene regulations. If you are a proactive individual with a positive attitude and a commitment to quality, we would love to hear from you.

    Immediate start!
    Easy apply
  • Assistant Cafe Manager
    Assistant Cafe Manager
    28 days ago
    £13–£15 hourly
    Full-time
    Northwood

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

    Easy apply
  • Marketing Manager
    Marketing Manager
    6 days ago
    £50000–£52000 yearly
    Full-time
    Hounslow

    Job description • Applicant will be responsible to Lead and implement the company’s marketing and commercial strategy, ensuring alignment with business objectives and revenue targets., • Plan, develop, and deliver integrated marketing campaigns across various channels, including promotional activities, brand campaigns, and customer engagement initiatives to enhance visibility and market presence., • Conduct market research and commercial analysis to identify customer trends, competitor activity, and emerging opportunities within the travel and tourism sector., • Oversee the company’s marketing activities and promotional platforms to ensure consistent brand positioning and effective communication with target audiences., • Develop and implement pricing strategies, promotional offers, and travel packages in line with market demand and commercial objectives., • Build and maintain strong relationships with external partners, travel agents, suppliers, and other stakeholders to support collaborative marketing initiatives and business growth., • Identify and explore new markets, customer segments, and business development opportunities to expand the company’s reach., • Enhance customer retention strategies by analysing customer behaviour and improving service offerings and engagement approaches., • Ensure all marketing activities comply with relevant UK advertising standards, consumer protection requirements, and applicable regulatory obligations., • Work collaboratively with internal teams to ensure consistency in branding, messaging, and service delivery across all customer touchpoints.

    Immediate start!
    Easy apply
  • General Manager
    General Manager
    7 days ago
    £55000–£60000 yearly
    Full-time
    London

    Location: Chiswick, West London (W4), W4 Salary: From £55,000 to £60,000 per annum Our client runs a renowned brasserie in West London, known for its contemporary British menu made from the finest locally sourced ingredients. The establishment's dedication to passion and professionalism has redefined smart casual dining for customers local to West London. General Manager benefits: • Work for an owner who advocates and encourages career advancement for all staff members., • Annual salary: £55,000, • Location: West London, • Working hours: 48 per week, comprising 1 double shift and 4 single shifts – 5 days working, 2 days off., • Meals for staff are provided while on duty., • The restaurant owners aim is to expand their portfolio, which will generate additional opportunities for advancement to the position of operations manager. General Manager Requirements: • A highly skilled General Manager who excels in a fast-paced setting., • The ideal General Manager should possess a hands-on approach to team leadership. Our client has a preference for candidates who thrive on actively engaging with the team during busy service periods., • All applicants must have a stable and proven employment history., • The ideal candidate will be located in West London to ensure a straightforward commute to and from work., • We are seeking a General Manager with prior experience in managing an award-winning and high-volume restaurant environment.

    Immediate start!
    Easy apply

Popular jobs searches in Northolt

Popular customer service supervisor jobs locations