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Fraud Specialist – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Ability to educate our customers on how to protect themselves against Fraud, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority #Priority

We want your future to become part of ours. Falkirk Council is a council of the future. A community of over 7,000 employees striving to create better lives for all of our residents. Come join us. Could you be our next Enforcement and Engagement Officer within our Waste Services team? In this role you will be responsible for delivering and developing marketing and educational resources. You will work with a range of internal and external stakeholders to maximise the impact of Waste and Litter strategies. What we are looking for… The ideal person for this role will be experienced in developing effective waste and recycling communications and engagement resources, able to deliver clear messages face to face, and confident working with internal and external stakeholders to support behaviour change and promote services through multi‑modal channels. Key Skills: • Presentation and Organisation, • Problem Solving, • Knowledge of waste legislation, • Experience working with children and young people, • Knowledge of data protection legislation Sounds like you? Great. View our job profile below for more information on what could be your next job. Why work with us? At Falkirk Council, we strive to create positive change in our community by empowering our people to make a difference. We are a team-oriented, purpose-driven organisation focused on creating positive change. Be a part of something bigger, be part of our future, and come work with us. We are looking for people who share our values and want to make a real impact in our communities. Our values: Responsive, Innovative, Trusted, and Ambitious (RITA) shape everything we do. • Responsive: We embrace technology and modern ways of working to deliver services that meet customer needs every day., • Innovative: We celebrate creativity and learning to inspire new solutions that make Falkirk a great place to live, learn, work, and visit., • Trusted: We remove barriers and empower people with the skills to lead independent, fulfilling lives., • Ambitious: We work together to create sustainable services that make a lasting difference. If you are the successful candidate, you will be required to gain/maintain PVG scheme membership, the cost of which will be met by the preferred candidate. Falkirk Council values diversity and welcomes applications from all backgrounds. If you are ready to make a real difference to the lives of real people, apply today. What we can offer you. As a Falkirk Council employee, you’ll enjoy a range of flexible benefits Contact Us For more information regarding this role, contact Robert Brown at _ Find out what else Falkirk has to offer: Visit Falkirk: _ Falkirk Leisure & Culture Website: _ Helix Park & the Kelpies: _

Used Car Business Manager Evans Halshaw Vauxhall, Falkirk £26,000 basic salary with OTE £60,000, company car, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services As a Business Manager with us, you will be instrumental in driving Finance and Insurance opportunities while focusing on achieving outstanding customer relationships and a 5-star CSI performance. What do you need to succeed as a Business Manager? • A high level of professional acumen and have an outstanding work ethic, • Excellent communication skills, • Ability to captain a team to obtain outstanding results as well as supporting and leading them, • Ability to meet and exceed sales targets monthly, • Influence and negotiation skills, • Excellent relationship building skills, with both your team and customers What does the Business Manager role involve? • Driving your sales team to optimise every Finance and Insurance opportunity that comes into the business, • Establish wants and needs of the customer while building a rapport that will retain them to the brand and the business, • Expertly handling the enquiry management process, supporting and motivating your team to convert prospects into customers, • Working under pressure, establishing targets and monitoring performance against budget, • Understanding shortfalls and addressing those with your team and Sales Manager, • Regular feedback to your team, looking at performance, targets and coaching to developing them What we can offer you: • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love, • Celebrate your special day with an extra day off on your birthday, • Our industry-leading Family Leave Policies ensure you’re supported when it matters most, • Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive, • Take a paid day to volunteer and give back to a cause close to your heart, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries, • Unlock your potential with tailored training and endless career growth opportunities, • Commute for less with our cycle to work scheme, • Access high street discounts to make the everyday a little more rewarding, • Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of , and _. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.

As a Shift Manager in one of our locations, you’ll play a key role in bringing a brand-new restaurant to life. You’ll lead fast-paced shifts, helping to set the tone for the team, build a high-energy culture, and ensure every process runs smoothly from day one. Leading shifts and setting high st

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family.We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing q

The day is about to start, and so are our café team members.They’re the talented people making every day a little better for our customers.As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact.As someone dedicated to gre

As a Shift Manager in one of our locations, you’ll play a key role in bringing a brand-new restaurant to life. You’ll lead fast-paced shifts, helping to set the tone for the team, build a high-energy culture, and ensure every process runs smoothly from day one. Leading shifts and setting high st

Class 2 Multi Drop Delivery Driver Location: Grangemouth Potential Earnings - £39,000 Basic: £37,360 per year Incentive Bonus: Earn up to £1000 bonus per year by showing dedication to your role and our customers! Bank Holiday: Earn Time + for Bank Holidays Shifts: 5 out of 7 days per week, starting between midnight and 5:00am About the Role We recognise that our HGV drivers are the very driving force of our company and at Reynolds Food Group you are not just a Driver, you are part of the family. Reynolds Food Group is a family run business that delivers fresh produce and chilled products into the kitchens of some of the best-known names and brands in the country. Just ask our friends at Pizza Express, Zizzi, Ask, Bills, Cote, and many other famous brands! What Youll Be Doing Delivering Fresh Produce and Chilled Goods - Supplying well-known restaurants and hospitality venues with fresh produce and chilled goods Starting Your Day Early - Enjoying quieter roads and the independence of planning your route while meeting timed delivery slots Providing Excellent Customer Service - Ensuring outstanding customer support at every drop Working with Support - Benefiting from the assistance of a Transport Office team, always ready to help Manual Lifting - The role requires regular manual lifting for deliveries, and you'll be provided with thorough training to ensure you can handle these tasks effectively. What Were Looking For Professional Certification: HGV Class 2 licence Safe, Efficient Drivers: Digi Tacho card and Driver CPC card Clean Driving Record: No major convictions (DRs, DDs, INS) and no more than 6 points on licence Customer Service Excellence: Strong customer service skills and a professional attitude Whats in it for You? Competitive Pay and Bonus: Enhanced rates of pay for dedication and Bank Holidays. Pension Scheme: Secure your future with our company pension plan. Exclusive Discounts: Retail discount membership to save money on shopping, leisure, and more. Career Development: Opportunities for training and advancement within the company. Friendly Environment: Be part of a supportive and welcoming team Time to Recharge: 28 days paid annual leave (increasing with service up to 33 days). Kitting you out: Uniform and PPE are provided Health and Wellbeing Support: Access to a health care cash plan to help with everyday medical costs. Why Join Us? At Reynolds, drivers are the heartbeat of the business. As a family-run company, we value loyalty, teamwork, and the people who keep us moving. Youll be joining a supportive team where youre recognised, respected, and rewarded for the vital role you play. Apply Today If youre ready to take the wheel with a growing family business and deliver to some of the UKs most recognisable brands, apply now to become a Class 2 Multi Drop Delivery Driver with Reynolds Food Group. Reynolds Food Group is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. #HP TPBN1_UKTJ

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. Our Advisors visit customers at home to advise on and measure for a wide range of products solutions. Once manufactured and delivered, they return to install for a beautiful finish every time. If this is unlike anything you've done before that's ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support – we are the experts after all. If you have a great personality, are approachable, a good communicator and care about great Service, you're already halfway there. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself : the benefits of your own local business, within a model that removes the worries: We're experts in advertising so you won't worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There's a reason that so many Hillarys Advisors are successful. We're just as committed as you to the partnership – that starts with a comprehensive package: Training-for-life, local business support, a plan that's built around you, and all the things you'll need to ensure a professional approach and finish from day one: All the professional and practical Training you'll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Full Installation Toolkit, including all measuring equipment, and tools (including power tools) A professional image – Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and we've even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK's best opportunity. On top of the points above, you'll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you? TPBN1_UKTJ

Registered Nurse £22.40ph 38.5 hours on Days Are you a passionate and caring Registered Nurse looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Registered General Nurse. The Role Providing outstanding leadership for care staff Supporting residents with a range of complex needs and dependency levels Provide clinical nursing to residents including medication management, infection prevention and control procedures, e.g. wound care, catheter management Continuously strive towards ensuring clinical excellence within the home Developing tailored care plans to delivering excellence across everything you do Some of our benefits youll receive by joining the Care UK family Paid Annual NMC Registration (T&Cs apply) Wagestream- access your wages at any-time Bank Holiday Pay Enhancements Career development, training and access to our approved apprenticeship scheme Hundreds of online and in-store discounts Wellbeing support About You An NMC Registered Nurse Understands clinical assessment tools like Waterlow and MUST Experienced in writing comprehensive care plans We are looking for people to make a difference to residents lives every day. When you join Care UK youll be joining a team who share the same values: caring, passionate and teamwork. Youll have a strong desire to help people and put residents at the heart of everything you do. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours. Where you'll work Caledonian Courtis an established and welcoming care home in a quiet part of Larbert, Falkirk. Our experienced and skilled team provides a comprehensive range of care services, including permanent and respite residential, nursing, dementia and end of lifecare. Caledonian Courtis accessible from the M9 and M80motorway. The home is also close to bothLarbert andCamelon train stations and has bus links to the centre of Falkirk, Bonnybridge and Carronshore. At Caledonian Court, we offer rewarding, fulfilling careers that are full of opportunity. We support all our team members with innovative training and clear career paths, and you can enjoy working in a friendly, supportive environment where our residents' wellbeing is at the heart of everything we do. TPBN1_UKTJ

Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect? Ready to make your application Please do read through the description at least once before clicking on Apply. Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Merchandiser - Guiseley, Shipley and Horsforth Contract type: Permanent Working pattern: Tuesday to Saturday Salary: £27,492 + Quarterly bonus Please note: You will need a valid driving license, own vehicle and the right to work in the UK to be eligible for this role. About Your Role · You’ll work across leading UK grocery retailers on behalf of CCEP, ensuring our full product range is consistently available in store, with a strong focus on stock availability and high‑quality presentation on the shop floor. · Your development matters to us. You’ll have regular one‑to‑one sessions with your line manager and weekly team catch‑ups to support your priorities, build capability, and help you grow your skills. · This is an active, hands‑on role where you’ll be moving throughout the day. Tasks include using pump trucks to move pallets, setting up impactful displays, organising stock, and ensuring our products are well presented. Manual handling is part of the role, and you’ll receive full training and the right equipment to work confidently and safely. · Build positive working relationships with store teams, supported by your Account Executive. · You’ll need to be able to travel to your assigned stores, with a full UK driving licence, appropriate business insurance, and access to your own vehicle. · Work collaboratively with your team and store contacts to maintain smooth operations and clear communication. · Be comfortable using an iPhone and iPad for communication, navigation and reporting. LET’S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We’re looking for someone who has works well with others, loves staying active and thrives in a hands-on role. Can adapt quickly to changing tasks and challenges, has a positive attitude and is eager to learn. We also believe in making sure everyone has what they need to succeed. If you require any reasonable adjustments, we’re here to support you every step of the way in this fun, fast-paced environment. The closing date for applications is 26/05/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. xcunqrw If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

Lab Senior Technician Operative - Production Quality Assurance and Micro, East Kilbride Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Shift based (days and nights) – 42hr Annualised Hours (over 7 days) Annual performance related pay bonus + Share scheme + Competitive pension contributions + Personal private medical insuance + Laundered uniform + All safety equipment provided + Subsidised canteen on-site + Free hot and cold drinks + Free parking + Excellent parental benefits What you become part of: East Kilbride Operations is a high performing manufacturing site producing around 20 million cases of drinks each year across six production lines, including both glass and PET formats. It is the only site in Great Britain producing Appletiser in glass, making it a unique and strategically important operation. With approximately 200 colleagues on site, the environment is collaborative, fast paced, and supportive. Joining this team offers not only exposure to a complex and quality driven manufacturing environment, but also access to broader career opportunities across other GB sites and pan European locations. What to expect: In this role, you will be a key member of the QESH team, acting as a quality guardian on shift and ensuring products consistently meet the highest standards. You will combine hands on laboratory expertise with strong collaboration across production teams to drive compliance, quality, and continuous improvement. Key responsibilities include: Acting as the primary point of contact for quality on shift, providing expert guidance and escalation where required Conducting analytical, sensory and microbiological testing in a consistent, controlled, and compliant manner Performing detailed analysis and supporting investigations to protect product integrity and QESH standards Monitoring product compliance and supporting operational teams through hands on coaching, troubleshooting, and training Managing quality data and completing administrative tasks within the quality monitoring systems You will also play an important role in ensuring equipment and processes are robust and reliable: Delivering the calibration programme to ensure all measuring equipment provides accurate and dependable results Supporting the implementation of the site Quality Plan and driving adherence to agreed ways of working Maintaining high standards of safety, hygiene, and housekeeping, demonstrating a zero accident mindset This role offers strong involvement in continuous improvement and capability building: Supporting the QA Lead and wider teams to achieve quality objectives and close audit actions Leading or contributing to root cause investigations for non conformance and microbiological issues Driving GMP standards through audits, engagement with colleagues, and continuous improvement initiatives Writing and developing laboratory procedures and ensuring effective training and verification within the team In addition, you will contribute to the sensory and microbiological excellence of the site: Conducting enhanced sensory testing to support product release and maintain high quality standards Participating in proficiency testing and additional testing programmes Managing non conformance processes on shift, including initial investigation and sharing learnings across teams Skills & Essentials: To be successful in this role, you will bring a blend of technical expertise, attention to detail, and a proactive approach to quality and teamwork. Experience working within an FMCG or manufacturing environment Practical understanding of Quality Assurance principles, with strong organisational and prioritisation skills Good working knowledge of systems, including Microsoft Office Microbiology knowledge or proven experience in a related field is advantageous HACCP qualification (Level 3 or above) is beneficial Experience of analytical testing and working to ISO standards Proven hands-on experience with HPLC operation . Interpret chromatographic data, troubleshoot instrumentation, and ensure accurate documentation of results. Strong understanding of chromatographic principles, sample preparation, and data analysis software. Ability to work to GLP/GMP standards with meticulous attention to detail. Eligibility to work in the UK is required. This is an excellent opportunity for someone looking to develop their career in a quality focused, high performing manufacturing environment, where their contribution has a direct impact on product excellence and customer satisfaction. The closing date for applications is 01/06/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to . We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. xcunqrw If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

SGB Customer Service Advisor - Falkirk (Fixed Term Contract : 12 Months) Working Hours: Monday - Friday 08:00 - 16:30 + 1 in 3 Saturday's 07:00 - 11:00 Salary from £26,500, plus an excellent benefits package, including: In-house training provided to support career progression • 28 days holiday + public holidays which increases with service • Competitive employer pension • Discounts on major retail outlets, including groceries • 4x basic salary life insurance • Eligibility to receive an annual ‘Company Success Payment’ We have an exciting opportunity for a motivated individual to join our team at Falkirk. As a Customer Service Advisor, you will be at the forefront of customer interaction, and your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whilst always keeping our customers up to date. You will have a real passion for delivering a first-class service and an organised approach to your work. Key Responsibilities: • Meet and greet all customers on arrival in a professional and friendly manner. • Manage day to day administrative tasks confidently and efficiently. • Use initiative and be comfortable working as an individual. • Plan, schedule, and coordinate work. • Create and process job cards, checking for existing work in progress. • Check account detail, available credit and obtain relevant authorisation. • Provide timely updates to our customers. • Agree timescales for unscheduled work and follow through to completion. If you are interested in this exciting opportunity, please apply today. Closing date: 06/06/2026 Please note, the closing date for this role is subject to change pending volume of applications. Next steps: If you like the sound of this position, please apply today. Your application will be reviewed by the hiring manager or a member of the Scania Recruitment Team. If you are successful at this stage, you will be invited to have a conversation and discuss the role further. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you

Permanent Full Time and Sessional Post available Pay: £13.51 - £14.38 per hour Work Location: On Site Were excited to announce that, due to continued growth, Step Up is now recruiting Full-Time Worker in both the Alloa and Falkirk areas! If youre passionate about supporting care-experienced young people and want to be part of a team that truly makes a difference, wed love to hear from you. Shifts include a mix of day and backshifts, with every second weekend off to support a healthy work-life balance. Plus enjoy our unique rota system 3 days off one week and 2 days off the next giving you time to recharge and focus on what matters most. Whether you're looking for a new challenge, more flexibility, or a role where your values align with your work this could be the opportunity for you. We offer a competitive salary of £24,588.20 to £26,171.60 (£13.51-£14.38 hourly rate) per year, based on a 35hrs FTE depending on skills & experience. Benefits package : Additional on-call payment £30 per on-call shift. Work-life balance enjoy 3 days off one week and 2 days off the next. Festive perks double on-call payments and time-and-a-half pay on key festive dates. SSSC registration fees fully covered by Step Up. PVG costs fully covered by Step Up. Annualised hours rota consistent monthly salary, no surprises. Referral rewards £100 x 2 for successful colleague referrals. Every second weekend off guaranteed. Up to 35 days holiday (FTE) based on length of service. Birthday half-day off because you deserve it! Medicash Health Care Scheme supporting your wellbeing. Extra staff perks Christmas vouchers, Just Eat treats, & monthly initiatives. 24/7 Employee Counselling Helpline free and confidential. Company cars for work use with your own car only needed occasionally (e.g. if a company car is temporarily unavailable). Mileage reimbursement 45p per mile when using your own car for work. Training & development grow your skills with ongoing opportunities. Generous pension scheme planning for your future. Fully stocked staff kitchen drinks, snacks, and Filled Roll Fridays! Credit Union savings scheme supporting financial wellbeing and helping you build secure savings. The Role As a Support Worker, you will work with vulnerable individuals to help them live their lives to the full. Your daily routine will be as varied as the needs of people you are looking after. This will include being a mentor to specific people and leading on service projects which contribute to Company objectives. You will help and support people to build on their independent living skills to enable them to progress living independently in a mainstream tenancy. Supports will vary and a person-centred approach should be adopted to ensure that we are meeting the needs of the people we support. You will often be the first to alert professionals with updates on support and will be required to liaise with a variety of professionals to ensure that the relevant support is provided. Good communication and interpersonal skills are important and key to achieving outcomes for the people we support. Enhancing peoples quality of life by providing support in their own home and in the community that will improve and enhance their life chances, their living environment, and their wellbeing, is at the forefront of this role. Main Duties & Responsibilities Responsibility for ensuring and promoting the safeguarding of any people that you may come into contact with. To provide support in line with Step Ups aims, objectives & values. To provide support in line with Step Ups policies and procedures. To comply with the Health & Social Care Standards and SSSC Codes of Practice. To work in line with individual personal support plans & risk assessments. Assist in devising, implementing, and reviewing personal support plans & risk assessments. To act as a mentor to specific people. Provide and participate in appropriate care & support planning, review and assessment whilst ensuring people are central to these processes. Promote a holistic, and integrated person-centred approach to persons supported needs. Support the development of person supported skills, confidence, and self-esteem. Where applicable, offer people financial support and guidance during their transition to adulthood and independence. Develop persons supported life management and independent living skills. Support people to be healthy and well in every aspect of their lives. Support people to achieve their educational, training or employment options. Promote persons supported participation in the community and that they are actively involved in the decision making of their day to day environment and activities. Depending on grade level, provide On Call Responsibility. Work as part of a team to meet the needs of people. Contribute to team meetings and handover meetings, ensuring all relevant information is shared with staff in line with confidentiality, adult protection, data protection and information sharing agreements. Complete and maintain accurate, concise, and up to date administrative records and documents as required by the service. Participate in relevant supervision and training programmes as required by the company and be responsive to personal and service development. Have an up to date knowledge and understanding of relevant legislation, guidelines and best practice. Work in partnership and develop professional positive working relationships with colleagues, persons supported, statutory agencies and other professionals. Promote team work by devising effective shift plans for the team to work towards. Comply with Health & Safety and Equal Opportunity & Diversity Requirements at all times and report any unsafe practices and conditions. Any other reasonable management instruction. The above job description forms part of the main terms and conditions of employment. Hours of work and level of responsibility (e.g. on-call responsibility) will form as part of the contract of employment. The Company reserves the right to vary duties and responsibilities at any time within legal notification frameworks What Were Looking For: Someone whos compassionate, creative, and proactive. A team player whos confident managing their own workload and contributing to wider service goals. Experience working with young people is ideal, but attitude and values matter most. Empathy and emotional intelligence, someone who can build trusting relationships and respond sensitively to trauma and distress. Resilience and adaptability, able to stay calm and solution-focused in crisis situations and respond flexibly to changing needs. Strong communication skills, able to engage with young people, families, and professionals clearly and respectfully. Organisational skills, confident managing their own shifts, recording support accurately, and following safeguarding procedures. Additional Requirements Flexibility to work shifts, including evenings and every other weekend. Were happy to chat about working patterns at the interview stage we know life isnt one-size-fits-all. Strong communication skills, both verbal and written, to help you connect with young people and work effectively with the team and other professionals. Full manual driving license and access to a vehicle for work purposes our support often takes us into the community and to young peoples homes. If youre passionate about making a difference and want to join a friendly, welcoming, and supportive team, wed love to hear from you. Additional Information Step Up adhere to 'Safer Recruitment' practices. Please note Step Up do not currently hold a Sponsorship License. License/Certification: Manual driving license and access to your own car (required). While we ask for access to a personal vehicle, the majority of your travel will be in a company car. Your own car would only be needed occasionally for example, if a company vehicle is temporarily unavailable. So dont worry, this isnt something youll be using all the time! Pay: £24,588.20-£26,171.60 per year Benefits: Casual dress Company pension Discounted or free food Free parking On-site parking Work Location: In person TPBN1_UKTJ