Fashion management jobs in TwickenhamCreate job alerts

Store Manager, Luxury Fragrance, Wellbeing, Beauty, Lifestyle, Richmond This is an opportunity to join a thriving luxury brand as a Store Manager for their beautiful boutique Richmond store. To be considered, candidates will: • Have management experience within Luxury, Fashion, Fragrance or Beauty., • Have impeccable standards and be passionate about delivering world class service., • Be a confident leader, wi... ZIPC1_UKTJ

Our client is an established, run aerospace logistics specialist, operating worldwide across three divisions. With a close-knit team of 25, we pride ourselves on adaptability, customer focus, and delivering tailored solutions for the aerospace sector.\n\nRole Overview The Sales Manager will be responsible for developing profitable new business and managing key client relationships across both existing and emerging markets. This is a hands-on, results-oriented role that combines prospecting, relationship management, and solution selling. The position suits someone who enjoys autonomy, variety, and building long-term partnerships.\n\nDuties Include:\n\nAerospace & Defence Logistics High-Value Manufacturing & Engineering Marine Engineering & Defence Contractors Specialist E-commerce & Fashion Brands Build and manage a healthy pipeline of 20 qualified prospects per quarter. Develop tailored logistics and supply chain solutions aligned to customer needs\n\nManage and grow key customer relationships Conduct regular review meetings, track performance, and address customer needs proactively. Support existing customers with continuous improvement initiatives and added-value solutions. Drive account growth through cross-selling and up-selling\n\nKey Skills:\n\n5+ years’ senior experience in commercial, sales strategy, or hybrid roles within logistics or supply chain. Proven track record of delivering profitable growth, customer wins, and account retention. Operational experience of freight forwarding and logistics (air, road, sea). Strong negotiator with excellent relationship management skills.\n\nOffering Competieive salary plus commisson\n\nCompany pension\n\n23 days holiday plus Bank holidays, company phone /laptop\n\nOn site parking and regular social and team building events

NEW STORE OPENING | Kingston – Bentall Shopping Centre Stradivarius | Management Opportunities We are excited to announce the opening of our brand-new Stradivarius store in Kingston at the Bentall Shopping Centre — and we’re looking for passionate, fashion-driven leaders to join us. We’re hiring for multiple roles Assistant Managers Supervisors Visual Merchandiser If you thrive in a fast-paced, trend-led retail environment and love leading teams to deliver exceptional results, this is your opportunity to be part of something new from day one. About Stradivarius Stradivarius is feminine, fashion-forward and trend-led — bringing newness to customers quickly and consistently. Our stores are high-energy, product-driven environments where visual excellence, strong teamwork and customer focus bring the brand to life every day. What we’re looking for We’re building a brand-new team, so we’re looking for individuals who: • Thrive in fast-paced, high-volume retail environments, • Lead with energy, ownership and pace, • Are hands-on and commercially driven, • Can inspire, develop and engage teams, • Deliver a great customer experience while driving performance, • Stay calm, adaptable and solution-focused under pressure Why join us? • Be part of an exciting new store opening, • Opportunity to shape the culture and build your team from day one, • Work in a trend-led, fashion-focused brand, • Grow your career in a dynamic and people-first environment Who should apply? • Experienced Store Managers, Assistant Managers or Supervisors in retail, • Individuals with a strong track record of driving sales and team performance, • Leaders who are passionate about fashion, people development and customer experience Inclusion & Accessibility We’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and will support adjustments throughout the recruitment process. Ready to be part of our new Kingston opening? Apply now or message me directly to find out more.

Monsoon Accessorize is an exciting and ethical fashion brand. We are a growing Company with stores in the UK, Republic of Ireland and in international markets. We were built on a way of working that we are really proud of, where values and ethics go hand in hand.We are now looking for exceptional retail managers to join us, people who will reflect the passion we have for our product and be proud to be a part of delivering a great experience for the Monsoon Accessorize customer.With your talent, passion and creativity you could become part of our growing team. We are a customer focused business that strives to create an exceptional experience for everyone who shops and works at Monsoon and Accessorize.Our Store Management teams are extremely customer focused, commercially minded, and have strong people management skills combined with good planning and organisation skills. We value the qualities of enthusiasm, creativity, integrity and the desire for success.We are looking for an experienced Store Manager to join our Walton Monsoon Accessorize store.We are looking for a Store Manager who is driven to succeed and thrives when working at pace, with excellent commercial skills.In this role you willDrive the performance of the store through managing and developing your team leading by example on great customer service, product knowledge and being a brand ambassador.Generating profit though exceeding KPIs, keeping P&L and controllable costs in line with budget, and maximizing local market opportunities.Manage your store ensuring your team are motivated and knowledgeable to enable them to achieve excellence in their roles.Take responsibility to ensure the store operates to maximise commercial opportunities to drive sales.Ensure visual merchandising/window guidelines are communicated and implemented commercially for your store.Identify strengths and development needs of your team to create a live succession plan for the storeProvide support to other local stores as and when required.What we are looking for in our Store ManagersExperience of managing a successful retail storeAn individual who demonstrates, passion, drive, resilience and a can-do approachDecision making ability and a sense of ownership to take responsibilityHas a proven record of delivering excellence in customer service both personally and through their teamCommunicates openly and effectivelyDemonstrates planning and organisational skillsJoining us your benefits would includeA competitive salaryExciting bonus schemeWe offer a Staff Uniform Allowance to our teams in store so they can have fun wearing our clothes and accessoriesA generous staff discount across Accessorize, Monsoon and Monsoon Childrenswear which can be used in our stores and onlineAn additional days holiday to celebrate your birthdayIf this all sounds great and this could be the role for you, let us know and apply today.At Monsoon Accessorize we dont focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.TPBN1_UKTJ

Supervisor, Team Leader, Floor Manager, Luxury Fragrance, Wellbeing, Beauty, Lifestyle, West LondonThis is an opportunity to join a thriving luxury brand as a Supervisor in a high profile location.To be considered, candidates will:Have management experience within Luxury, Fashion, Fragrance or Beauty.Have impeccable standards and be passionate about delivering world class service.Be a confident leader, with strong commercial skills and a creative spirit.Love the challenge of leading a busy high footfall location.Only candidates with CVs most closely matched to the Job Description will be contacted.TPBN1_UKTJ

Job Overview: The Package Manager utilizes their technical acumen, commercial acumen, management skills, and leadership skills to oversee all aspects of delivering a package from the cradle to the grave. Their core responsibility is ensuring the package is delivered on budget and on schedule while abiding by Quality, Health, Safety, Environment, and Security (QHSES) and project requirements. A successful Manager Package Management identifies risks and opportunities and sets up mitigation and capture plans accordingly. This entails developing a strategic outlook for the package and ensuring that all matters are resolved with the involvement of the right stakeholders and in a timely fashion. Manager Package Management must report status and outlook at an executive level to the Project Management team and, at times, Corporate Management. Key Tasks and Responsibilities: • Deliver a package (purchase orders and subcontracts) on budget and schedule, and abide by QHSES and project requirements; complexity, criticality, and value of packages typically vary and are assigned and adjusted at the discretion of the function and project, • Maintain a clear and thorough dialogue with the Project Management Team, and provide accurate and periodic status updates as well as both short and long-term outlooks, • Identify risks and opportunities, and maintain a strategic outlook throughout the execution of the package; such discussion is held periodically with the Project Management team for buy-in, • Maintain an accurate account of the package cost, commitments, changes, and forecast, • Provide inputs and ensure alignment with Project Controls on current and forecasted cost and schedule, • Maintain an accurate account of the package cost, commitments, changes, and forecast, • Analyze ROS dates with the schedulers to identify priorities and, if applicable, Installation Work Packages and Advance Work Packages to be set up and implemented, • Track cost and schedule bid basis against actuals, • Interface with all stakeholders to achieve package goals; Stakeholders include but are not limited to the Supplier/Subcontractor, Engineering, Supply Chain, QHSES, Construction, Installation (if applicable), Commissioning, Joint Venture Partners, and, as needed, the client, • Arrange and attend periodic status meetings with suppliers and clients as required, • Manage formal correspondence with suppliers, clients, and other involved parties, • Attend key meetings such as the progress meeting, kick-off meeting, pre-inspection meeting, and others, • Oversee and enforce all day-to-day applicable processes involved and interface across various functions to identify and resolve any technical or commercial matters, and if unavoidable, then resolve any bottlenecks, • Enforce the Management of Change process and Project Change Notices, • Oversee the documentation process and manage priorities to ensure the most effective delivery from a cost and schedule aspect; this conversation must be coordinated between the suppliers, McDermott, and the client as applicable, • Review key documents such as the Technical Bid Evaluations, Commercial Bid Evaluations, Purchase Orders, and supplier data, • Work with the end user to ensure alignment and expectations are met, • Ensure that the prime contract flow-downs are correctly administered, including variations, • Oversee the planning, performance, and resource allocation of their team throughout the project, • Could potentially report to the Package Manager or Senior Package Manager on a project, • Develop and maintain contingency planning and lessons learned, • Own and lead the implementation, enforcement, and verification of compliance with all McDermott policies and procedures, • Ensure employees understand their responsibility and authority to effectively implement the requirements of all McDermott policies and procedures, • Ensure the timely completion of all mandatory training by themselves and their teams Essential Qualifications and Education: • Bachelor's Degree (or equivalent) in Engineering or Supply Chain Management (or a relevant discipline), • 10 years of relevant experience (ideally in Engineering, Project/Package Management, within a SURF Contractor), • General Management experience is a plus, • Strong negotiation skills, • Technical knowledge of all phases of an Engineering, Procurement, Construction and Installation (EPCI) project and specific knowledge in the domain of the proposed packages is preferred, • Commercial knowledge of contracts, purchase orders, and relevant disciplines within the Supply Chain function, such as proposals, purchasing, expediting, logistics, and material management, • Strong understanding and adherence to QHSES requirements and ability to ensure compliance, • Understands the requisitioning process from the bid stage through clarifications until Purchase Order award and post-award activities such as execution, receiving, and at time commissioning, • Proactive attitude in determining opportunities and risks, particularly those attributed to Quality, Safety, Budget, and Schedule, • Characteristics of a leader that naturally relates to all members of the team, from the floor to the project team and executive management, • Effective communicator with strong written, verbal, and public speaking skills, • Willing to travel to various locations such as the shops, supplier offices and headquarters, job sites, labs, and other relevant locations as needed; at times, there may be a requirement for an extended deployment at a supplier’s location or the job site, • PMP and/or PE certifications a plus #LI-JA1 #LI-Hybrid

Retail Supervisor | Richmond, London | Up to £31,000 + Benefits We are seeking a motivated and hands-on Supervisor to support the leadership of a fashion boutique in a high-performing store for a well-established, founder-led premium British retail brand. Located in Richmond this multi-brand boutique is Known for its carefully selected collection of contemporary fashion and accessories. This is a fantastic opportunity to play a key role in delivering strong weekly performance while contributing to a brand built on offering unique shopping experiences and timeless styles. The Role As Supervisor, you will support the manager in driving performance on the shopfloor, leading by example and ensuring the team delivers outstanding service. You will help create a high-energy, sales-driven environment, maintaining operational standards while acting as a role model for customer experience and team engagement. This is a high-density environment requiring energy, resilience, and strong commercial awareness. You will take ownership of the shopfloor during key trading periods and support the wider leadership team in delivering store success. Key Responsibilities • Support the management team in motivating and developing a high-performing team, • Lead by example on the shopfloor, driving sales and delivering an exceptional customer experience...

Retail Supervisor | Richmond, London | Up to £31,000 + Benefits We are seeking a motivated and hands-on Supervisor to support the leadership of a fashion boutique in a high-performing store for a well-established, founder-led premium British retail brand. Located in Richmond this multi-brand boutique is Known for its carefully selected collection of contemporary fashion and accessories. This is a fantastic opportunity to play a key role in delivering strong weekly performance while contributing to a brand built on offering unique shopping experiences and timeless styles. The Role As Supervisor, you will support the manager in driving performance on the shopfloor, leading by example and ensuring the team delivers outstanding service. You will help create a high-energy, sales-driven environment, maintaining operational standards while acting as a role model for customer experience and team engagement. This is a high-density environment requiring energy, resilience, and strong commercial awareness. You will take ownership of the shopfloor during key trading periods and support the wider leadership team in delivering store success. Key Responsibilities Support the management team in motivating and developing a high-performing team Lead by example on the shopfloor, driving sales and delivering an exceptional customer experience Contribute to achieving key KPIs including UPT, ATV, and customer capture Maintain high standar...

Store Manager, Luxury Fragrance, Wellbeing, Beauty, Lifestyle, Richmond. Have management experience within Luxury, Fashion, Fragrance or Beauty.

Monsoon Accessorize is an exciting and ethical fashion brand. We are a growing Company with stores in the UK, Republic of Ireland and in international markets. We were built on a way of working that we are really proud of, where values and ethics go hand in hand. We are now looking for exceptional retail managers to join us, people who will reflect the passion we have for our product and be proud to be a part of delivering a great experience for the Monsoon Accessorize customer. With your talent, passion and creativity you could become part of our growing team. We are a customer focused business that strives to create an exceptional experience for everyone who shops and works at Monsoon and Accessorize. Our Store Management teams are extremely customer focused, commercially minded, and have strong people management skills combined with good planning and organisation skills. We value the qualities of enthusiasm, creativity, integrity and the desire for success. We are looking for an experienced Store Manager to join our Walton Monsoon Accessorize store. We are looking for a Store Manager who is driven to succeed and thrives when working at pace, with excellent commercial skills. In this role you will • Drive the performance of the store through managing and developing your team leading by example on gr...

Performance Marketing Manager Richmond, London (2 days in office) Salary £40k-£60k DOE Forward Role are proud to be partnering with a leading group in the luxury Fashion space, serving customers worldwide through ecommerce and physical retail across two well-established brands. They're now investing heavily in growth and looking for a commercially-minded PPC specialist to own paid search strategy across the group - a £30m+ ecommerce operation with significant ad budgets and real influence over profitability. The Opportunity You'll be given genuine ownership of Google Ads strategy across two established brands, working closely with Trading, Ecommerce, CRM, and senior leadership to make sure every pound of spend is driving profitable growth rather than just topline revenue. This suits someone who thinks in contribution margin and CAC rather than vanity metrics. What You'll Be Doing Google Ads Management • Owning the Google Ads strategy across both brands, including Shopping, Performance Max, Search, Brand, Dynamic Search, YouTube, and Display remarketing, • Continually refining account structure and campaign performance, • Staying sharp on AI developments within Google Ads and beyond Profitability & Commercial Performance • Optimising campaigns...

We are looking for a Chef de Partie and for a premium, high-volume contract catering site in Acton Central. The Business: We are a high-end contract catering operation and delivering restaurant-quality food at scale. We are based 10 minutes from Acton Central, and we cater meals for fashion shoots and high-end office spaces. There is a small permanent team of 2-3 chefs, part time chefs depending on the events. Events & Afternoon Desserts The site operates Monday to Friday, and hours of work 6.00/7.00am to 2.00/3.00pm. What we offer the Senior Chef de Partie: The ideal Chef de Partie will receive an annual salary between £40,000 and £45,000 per year. Work mostly Monday to Friday Sociable working hours The operation is closed Bank Holidays and Xmas Support from a strong Management team What We are Looking for in the Senior Chef de Partie: We are looking for chefs who are comfortable operating at scale. Able to produce high end food without compromising quality. Able to work unsupervised. TPBN1_UKCT

Creative Programmes Teacher - Specialist Post-16 Education Location: West London Salary: £37,000 - £42,000 Contract: Full Time | Permanent | Term Time Only (39 Weeks) Hours: Monday to Friday, 9:00am - 5:00pm A specialist Post-16 education provider is seeking a passionate and creative Teacher of Creative Programmes to join its West London campus. This is an exciting opportunity for a teacher with a background in Art & Design, Creative Media, Photography, Illustration, Graphic Design, Fashion, Digital Arts, or a related creative subject who is passionate about supporting young people with SEND to achieve positive outcomes. The Role You will deliver engaging Level 2 and Level 3 programmes for learners aged 16-25, combining creativity, employability, personal development, and real-world learning. Working within a supportive specialist environment, you will help learners develop confidence, independence, communication skills, and progression pathways while embedding neuro-affirming and trauma-informed approaches. Key Responsibilities • Plan and deliver high-quality creative programmes Differentiate learning to meet a range of SEND needs Assess learner progress, coursework, and portfolios Monitor ILP targets and EHCP outcomes Create engaging schemes of learning and project-based activities Support learners' wellbeing, independence, and personal development Work collaboratively with Learning Support teams and external partners Lead enrichment activities, trips, and workshops Contribute to safeguarding, quality assurance, and continuous improvement The Ideal Candidate • Teaching qualification (PGCE, Cert Ed, DET, QTS, QTLS or equivalent) Qualification in a creative subject such as Art & Design, Creative Media, Photography, Fashion, Illustration, Graphic Design, or similar Experience teaching within Secondary, Sixth Form, Further Education, Specialist Education, SEND, or Alternative Provision settings Experience supporting learners with SEND, EHCPs, autism, or additional needs Strong communication, organisation, and classroom management skills * Passion for creative education and inclusive learning What's on Offer? • Permanent term-time opportunity Excellent work-life balance Ongoing CPD and professional development Supportive and collaborative team environment Opportunity to work within a unique creative education setting * The chance to make a genuine difference to young people's lives This role would suit an Art Teacher, Creative Arts Teacher, Media Teacher, Photography Teacher, Design Teacher, SEND Teacher, FE Lecturer, Creative Practitioner, Graphic Design Lecturer, Fashion Lecturer, Digital Arts Teacher, or Creative Media Teacher looking for a rewarding role within specialist Post-16 education. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a conversation about other opportunities. All appointments are subject to satisfactory safeguarding and pre-employment checks, including an Enhanced DBS check where applicable. Dovetail and Slate Ltd acts as an Employment Agency and Employment Business. Because education matters. Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency

Business Development Manager, Bespoke Screenprinted textiles - West London High profile boutique designer / manufacturer of bespoke printed textiles and wallcoverings for major Brands and high profile commissions for palaces, embassies, private houses and hotels, seeks a dynamic & well connected Business Development Manager to shape & drive the growth of their highly invested & diverse Screen & Digital print manufacturing operation. With the flexibility to produce bespoke limited editions as well as high volume production, they offer a range of services spanning Studio, Screen making, Fabric preparation/finishing/storage, Hand and Machine Screen Printing and Large Format Digital Printing. You must have proven Sales or Client development experience within a fast-paced Screen &/or Large Format Digital Print organisation, ideally combined with demonstrable experience/understanding of the interior textiles, fabrics & wallpapers arena within various markets, including the fashion, promotional, display and novelty industries. You will have a naturally enthusiastic, confident & communicative personality, able to demonstrate an obvious ability to instigate & drive multiple channels of Sales growth opportunities, delivering a consistent brand proposition that engages & builds both the Client relationship & also maximises the opportunity for onward Business & account growth Role purpose: • To develop, own and execute a strategic sales plan in order to realise the Company’s future growth objectives. Working to understand existing Clients, whilst researching and developing new business opportunities., • Work closely with the Customer Services/Account management team, in order to consistently deliver Business growth and an exceptional level of customer care. Key responsibilities: A key member of the leadership team and reporting to the Managing Director, your remit will encompass; • Develop and deliver a sales strategy in line with business objectives., • Originate and agree sales and gross profit targets., • Directly manage and enhance relationships with new Clients, ensuring the potential demands for an increased product portfolio aligned with the technical / manufacturing infrastructure., • Identify, research, develop new markets and products, shaping an approach to secure and deliver sustainable profitable growth., • Motivate and empower the Client Services team. Must Have Skills: • Proven aptitude for intelligent New Business acquisition, encompassing research, approach, present, close, convert, implementation & retention., • Commercially sound (robust price and margin management), • Strategic direction and able to work closely with a good management team (not a lone ranger), • Strong Communication / Presentation Skills, • Energy, ambition, passion & ethos that engages people at all levels You can be based anywhere in the UK as this role will operate effectively from a remote/hybrid base, but it will be essential that you develop a strong presence, connectivity & influence with the Managing Director and the Customer Service & Production teams based from their West London HQ. It is imperative that you possess a genuine track record of market understanding, connectivity & success in their specialist arenas, where your talent, entrepreneurial mindset and very clear focus on delivering new business relationships will drive results & a sustained impact on the current and future success of the business and the people within it. In return, you can expect an attractive salary along with unparallelled support, very sensible delivery/growth targets and a significantly rewarding performance package, backed by a committed team and the opportunity to work with excellent business leaders who are focused on consistently driving the business forward. Business Development Manager, Sales, Print, Screenprint, Large Format, Digital, Flat Bed, Reel Fed, wallcoverings, interior textiles, fabrics, wallpapers, fashion, promotional, display, novelty

Head of Digital Trading | Peterborough | Multi Channel Retailer | Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a growing multi-channel retail business to recruit a Head of Digital Trading . This is an exciting opportunity to join a commercially driven brand that continues to invest heavily in digital growth, customer acquisition and online performance. The business has built strong foundations and is now looking for a hands-on digital leader to maximise online sales potential across multiple channels. The Head of Digital Trading will take ownership of digital trading performance, leading activity across paid media, paid social, CRM, email, display, organic channels and partnerships. This is not a turnaround role. The foundations are in place. The opportunity is to optimise, accelerate and unlock further growth. This role would suit someone who enjoys operating at pace, making decisions quickly, testing new ideas and working within a business where collaboration matters more than hierarchy. There are no egos here, just a collective focus on driving performance and delivering results. The Role The Head of Digital Trading will be responsible for driving online revenue, customer acquisition and digital performance across the business. Working closely with internal teams and external partners, you will ensure all digital channels are aligned to commercial objectives, delivering a seamless customer experience while maximising traffic, conversion and revenue opportunities. This is a highly visible role requiring someone who can combine strategic thinking with day-to-day execution. You'll be expected to challenge performance, identify opportunities and help develop the wider team while remaining close to the detail. What You'll Be Doing Own and deliver the digital trading strategy across all online channels Drive online sales performance, revenue growth and customer acquisition Lead activity across paid media, paid social, CRM, email marketing, display and organic channels Manage external relationships, ensuring strong performance and return on investment Plan and execute digital campaigns, promotions and trading activity Monitor and optimise key ecommerce and digital KPIs including revenue, ROAS, conversion, AOV and customer acquisition Use data and insight to identify opportunities and improve channel performance Work closely with marketing, trading and commercial teams to align activity with business objectives Support the ongoing development and capability of the digital team Identify new opportunities to improve performance and accelerate growth Ensure a test-and-learn culture is embedded across digital activity What We're Looking For Proven experience within a senior digital trading, digital marketing, ecommerce or performance marketing leadership role Strong background within fashion, footwear, lifestyle or other high-SKU DTC consumer brands Experience owning digital performance across multiple acquisition and retention channels Strong understanding of paid media, paid social, CRM, email marketing and management Commercial mindset with a clear understanding of how digital activity drives revenue and profitability Hands-on approach with the ability to balance strategy and execution Strong analytical skills with the ability to translate insight into action Experience developing and leading teams within a fast-paced environment Comfortable making decisions quickly and operating within a test-and-learn culture Collaborative leadership style with a willingness to roll up your sleeves and get involved Why Apply? Join a growing consumer brand with ambitious plans Play a key role in driving digital growth and online performance Lead a broad and commercially significant digital function Work within a fast-paced, entrepreneurial and collaborative environment Opportunity to develop and elevate an established team Competitive salary and benefits package If you are a Head of Digital Trading , Head of Digital , Head of Ecommerce or senior digital leader looking for an opportunity to drive growth within a high-performing consumer brand, we would love to hear from you. BH36192 TPBN1_UKTJ

Montcalm Collection At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story and within everyone, our team creates unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition and their creativity that shapes our future. Join us and become part of a culture that celebrates individuality, nurtures potential and upholds the very highest standards of the art of hospitality. Why Join Montcalm Collection Competitive salary that reflects your talent, contribution, and potential. Generous holiday allowance, starting at 28 days (including bank holidays) and increasing with servicesupporting your life beyond work. Paid birthday leave, so you can celebrate your special day your way. We celebrate lifes milestones with you, offering generous gifts and financial support for special occasions such as weddings and the arrival of a new baby. Comprehensive wellbeing support, including free access to our Employee Assistance Programme provided by Hospitality Action, offering confidential support, wellbeing resources, and free legal advice. Tailored wellbeing experiences, from yoga sessions and life coaching to wellbeing workshops designed to support both mind and body. Cashback healthcare plan, covering dental, optical, physiotherapy, and alternative treatmentshelping you stay at your best. Preferential gym membership rates, helping you maintain your health and vitality. Continuous learning and development opportunities, from hands-on training to leadership masterclassesempowering your career growth. Paid volunteering day, giving you the opportunity to support a charity close to your heart. Employee referral programme, rewarding you for bringing great talent into our teams. Complimentary meals on duty in our team restaurant. Exclusive room rate discounts across the Montcalm Collection. International hotel discounts through Marriott Bonvoy, giving you access to exceptional global experiences. City-wide discounts and perks, with savings across retail, entertainment, essential services, fashion, and more. Recognition programmes, including vouchers and curated rewards that celebrate excellence and individuality. Elegant annual celebrations and social events, bringing our teams together to connect and celebrate in style. Overview The Commercial Analytics Manager is responsible for providing business intelligence, performance analysis and strategic reporting across the Group. The role supports decision-making by transforming complex operational, financial, revenue and guest data into meaningful insights that drive commercial performance and business growth. The role works closely with Revenue Management, Finance, Operations, Sales, Marketing and People & Culture teams to analyse trends, identify opportunities and risks, and support strategic planning. The position is responsible for developing and maintaining reporting frameworks, forecasting models, performance dashboards and executive-level business reviews. The Commercial Analytics Manager acts as the central source of business intelligence for the Group, ensuring leadership teams have accurate, timely and actionable information to support operational and commercial decisions. Key Responsibilities Produce weekly, monthly and quarterly business performance reports. Analyse revenue, occupancy, ADR, RevPAR and market share performance. Monitor commercial KPIs across all hotels and departments. Provide executive-level reporting and performance summaries. Develop and maintain business performance dashboards. Work closely with Revenue Management teams to analyse booking pace, demand trends and forecasting accuracy. Monitor business-on-the-books performance and future demand patterns. Analyse segmentation, channel performance and market trends. Support annual budgeting and forecasting processes. Identify revenue opportunities and areas of commercial risk. Partner with Finance teams to review financial performance against budget and forecast. Analyse departmental profitability and cost performance. Monitor payroll, labour productivity and operational efficiencies. Provide variance analysis and financial performance commentary. Support business cases and investment evaluations. Analyse guest satisfaction scores, online reviews and feedback platforms. Monitor Net Promoter Score (NPS), Guest Satisfaction and other feedback systems. Identify trends impacting guest experience and reputation. Produce actionable reports for operational teams. Support continuous improvement initiatives through data analysis. Monitor competitor performance and market trends. Analyse STR reports and benchmarking data. Evaluate industry trends and emerging opportunities. Support strategic positioning and pricing decisions. Support annual budget preparation and business planning processes. Assist with long-term forecasting and scenario modelling. Develop performance targets and KPI frameworks. Track progress against strategic objectives. Provide recommendations to improve commercial performance. Develop automated reporting solutions where possible. Ensure consistency and integrity of business data. Maintain reporting standards and governance. Support system integrations and reporting enhancements. Drive continuous improvement in analytics capability. Work closely with Head of Hotels, Revenue Management, Finance, Operations, Marketing, Sales and People & Culture teams. Present findings and recommendations to senior leadership. Support Executive Team meetings through preparation of performance reports and business insights. Act as a trusted advisor on business performance and commercial opportunities. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. Skills & Qualifications Previous experience within Front Office operations, ideally within a luxury or upscale hotel Degree in Finance, Business, Economics, Data Analytics, Hospitality Management or related field. Minimum 35 years' experience in hotel analytics, finance, revenue management or business intelligence. Strong understanding of hospitality financial and commercial metrics. Advanced Excel skills essential. Experience with Power BI, Tableau or similar reporting tools highly desirable. Experience working with PMS, CRS, STR, Marriott reporting systems and financial reporting platforms preferred. Strong analytical and statistical skills. Excellent presentation and communication abilities. High attention to detail and accuracy. Ability to manage multiple priorities and deadlines. Working Condition Full-time role supporting all Montcalm Collection properties. Based between Head Office and hotel locations as required. Regular interaction with Executive Leadership, Revenue Management, Finance and Operations teams. Participation in budget reviews, forecasting meetings and business planning sessions. Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please notethat we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees. TPBN1_UKCT