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Please note this is a training course and fees apply*\n\nAre you looking to benefit from a new career in Data Analysis?\n\nIf you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst\n\nWe do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis.\n\nPlease note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles.\n\nDemand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners.\n\nBelow are current average salaries in the sector for lower-level positions and fully trained Data Analysts:\n\n * Junior Data Analyst - £30,000\n\n * Data Analyst - £50,000\n\n * Business Data Analyst - £67,500\n\n * Data Analytics Analyst - £80,000\n\n * Business Analysts - £60,000\n\nUsing our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis.\n\nThe courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector.\n\nSkills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers.\n\nWhether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.\n\nStep 1 - CompTIA Data+ Qualification\n\nThe first step is completing the CompTIA Data+ Qualification accredited by CompTIA.\n\nThis professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data.\n\nStudy time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.\n\nThe course is provided online and comes complete with exam simulators and revision tools.\n\nYou will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.\n\nThis qualification will set you on a route to becoming a data analyst.\n\nStep 2 - Data Administration Training\n\nData is extracted using various method which are normally IT driven.\n\nTherefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst.\n\n * Microsoft excel - to expert level.\n\n * Learn SQL - the programming language used for extracting data from more complex databases.\n\n * Learn Python 3 - Python 3 is a simple to use programming language used by many analysts.\n\n * Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend.\n\nStudy time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam.\n\nStep 3 - Business Analysis Foundation\n\nBusiness Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa.\n\nAdding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT).\n\nStudy time for this course is approximately 15 hours and qualification is achieved through an online BCS exam.\n\nStep 4 - Recruitment Support\n\nNow you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have.\n\nWe have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot.\n\nOur Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.\n\nThey will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.\n\nOur money back guarantee\n\nIf after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.\n\nHowever, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.\n\nCheck our testimonials from the hundreds of candidates we have already helped.\n\nWhat Now?\n\nTo accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front.\n\nEnquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations

Cyber Security Trainee Placement Programme\n\n\n\nAre you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.\n\nWe help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.\n\nThe best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion.\n\nWhether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps.\n\nJob Guarantee - How does it work?\n\nDue to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning.\n\nStudents are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement.\n\nStep 1 - Accredited Online Training\n\nThe first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training.\n\nStep 2 - Practical Training\n\nYou will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role.\n\nStep 3 - Official exams\n\nYou will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles\n\nand the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking.\n\nStep 4 - IT Technician placement (£24-£35K)\n\nWe work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £24K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction.\n\nCybersecurity Role\n\nOnce you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K.\n\nWe have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training.\n\nIn addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity.\n\nPassionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch

Please note this is a training course and fees apply*\n\nWhat is the Business Analysis Placement Programme?\n\nOur Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position.\n\nThis programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around £52k pa.\n\nWhat does a Business Analyst do?\n\nA Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification.\n\nTo succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication.\n\nYou should be somebody who can work well alone but when needed be able to integrate well into a team.\n\nThe role will generally include:-\n\n * Analysing elements within the business or the whole business\n\n * Making evaluations of all available data\n\n * Identifying problems and looking at potential improvements\n\n * Making a feasibility study in proposed improvements\n\n * Present your acquired information within a business case to the company or organisation.\n\n * Implement any agreed or necessary changes, to increase the efficiency of the organisation or business.\n\nIndustry demand for Business Analysts\n\nDemand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world.\n\nBusiness Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden.\n\nAll businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of £100k pa.\n\nHow we help you get you first role\n\nWe specialise in working with candidates who wish to start or transition into a Business Analyst career.\n\nHow do we do this?\n\n1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level.\n\n2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews.\n\n3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills.\n\nBusiness Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available.\n\nFinances\n\nTo accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms.\n\nWhat next?\n\nTo get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you.\n\nTypical Salaries\n\n * Administrator/Support: £28,000\n\n * Junior Business Analyst: £32,000\n\n * Change Analyst: £37,000\n\n * Systems Analyst: £42,000\n\n * Business Analyst: £52,000\n\n * Senior Business Analyst: £60,000

Trainee Project Co-Ordinator Placement Programme\n\nPlease note that this is a training course and fees apply.\n\nOur money back guarantee\n\nIf after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.\n\nHowever, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.\n\nCheck our testimonials from the hundreds of candidates we have already helped.\n\nAre you looking to start a new career in Project Management?\n\nIf you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management.\n\nWe specialise in placing candidates within the project sector using our career progression and placement program.\n\nPlease note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles.\n\nUsing our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector.\n\nThe courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector.\n\nSkills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers.\n\nWhether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.\n\nStep 1 - APM (Association for Project Management) Qualification\n\nThe first step is completing the APM Project Fundamentals Qualification (PFQ)\n\nThis professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world.\n\nStudy time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam.\n\nThe course is provided online and comes complete with exam simulators and revision tools.\n\nYou will be provided with access to a 1hour online revision workshop prior to sitting your exam.\n\nThis qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience.\n\nStep 2 - PRINCE2 Foundation\n\n * PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management.\n\n * It is a process driven methodology and often referred to as a waterfall methodology.\n\n * Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam.\n\n * The course is provided online and comes complete with exam simulators and revision tools.\n\n * You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.\n\nStep 3 - Project Management Simulation\n\n * With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager.\n\n * These projects and scenarios are based on real world project and scenarios.\n\n * Once completed, our tutor will grade your work and issue a certificate of completion.\n\nStep 4 - Recruitment Support\n\n * Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector.\n\n * We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot.\n\n * \n\n * Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.\n\n * \n\n * They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.\n\nWhat Now?\n\nTo accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around £180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance.\n\nEnquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations.\n\nWe look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management

Trainee Project Manager Placement Programme\n\nPlease note that this is a career training programme including placement, and fees apply.\n\nIs Project Management the right career choice for you?\n\nWithout realising it many of us are project managing daily through general tasks, or duties required in both our working and personal life.\n\nIf you enjoy organising and planning and consider yourself a great communicator, then a career in Project Management could be perfect for you.\n\nProject Management roles in high demand and well renumerated, making it a great career choice.\n\nAre you looking to start a new career in Project Management?\n\nIf you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in project management.\n\nWe specialise in placing candidates within the project sector using our career progression and placement program.\n\nPlease note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. However, if you have no vocational certifications such as PRINCE2 or PMQ you may still be able to benefit from this programme.\n\nUsing our experience in providing project management training online for 15 years and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Project Management.\n\nThe courses in the package have been identified by our recruitment partners as industry standards and necessary for the project management roles in the UK and Europe.\n\nSkills shortages across all sectors and industries are increasing the demand for qualified, entry-level career seekers and career changers into the world of project management.\n\nOur money back guarantee\n\nIf after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.\n\nHowever, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.\n\nCheck our testimonials from the hundreds of candidates we have already helped.\n\nWhether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.\n\nStep 1 - APM (Association for Project Management) Qualification\n\nThe first step is completing the APM Project Fundamentals Qualification (PFQ)\n\nThis professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world.\n\nStudy time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam.\n\nOur course is provided online and comes complete with exam simulators and revision tools.\n\nYou will be provided with access to a 1-hour online revision workshop prior to sitting your exam.\n\nThis qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience.\n\nStep 2 - PRINCE2 Foundation\n\n * PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management.\n\n * It is a process driven methodology and often referred to as a waterfall methodology.\n\n * Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam.\n\n * The course is provided online and comes complete with exam simulators and revision tools.\n\n * You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.\n\nStep 3 - Project Management Simulation\n\n * With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager.\n\n * These projects and scenarios are based on real world project and scenarios.\n\n * Once completed, our tutor will grade your work and issue a certificate of completion.\n\nStep 4 - Recruitment Support\n\n * Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector.\n\n * We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot.\n\n * \n\n * Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.\n\n * \n\n * They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.\n\nWhat Now?\n\nTo accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around £180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance.\n\nEnquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations.\n\nWe look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management

£27,040 - £37,333 per annum | 30 days holiday (pro rata) | 10% in store discount Everyone at Lidl brings something different to the table — but we also have a whole lot in common. Our Degree Apprentices are passionate, ambitious, and love a challenge. Just like you. Please apply to this opening for roles in the following areas: Devon, Cornwall, Somerset, Dorset and Bournemouth This isn’t just an apprenticeship, it’s a launchpad for your career in retail leadership. Our Degree Apprenticeship is designed to do more than just teach you the ropes. We’ll equip you with the skills and knowledge you need to build a successful career in retail. Imagine yourself running your own Lidl store in four years - that's the kind of potential we see in our apprentices. We'll provide you with dedicated off-the-job training, delivered in partnership with Kingston University. Within four years, you’ll have developed a deep understanding of the retail industry and our operations, alongside your hard-earned Retail Leadership BSc (Hons) degree qualification. And don’t forget, you’ll earn while you learn and be well rewarded for your hard work. Your salary will grow with your experience, starting as a Customer Assistant and working your way through our store roles until you are a Store Manager-in-Training. What you'll do Here’s a brief breakdown of your Lidl journey. More detail can be found on our Retail Leadership Degree Apprenticeship home page at Year 1: You’ll hit the ground running, starting with Customer Assistant training, before joining the store leadership team as a Shift Manager. Alongside your role you’ll complete university modules in Retail Business Environment, Retail Culture & Mindset, and Digital Retail. Year 2: You’ll build on your leadership experience as you develop your responsibilities from Shift Manager to Deputy Store Manager level. Alongside your role, you’ll complete modules in Retail Operations, Retail Marketing Strategy, and Retail Insights & Customer Information. Year 3: Continuing your Deputy Store Manager role, you’ll build on your experience and skill set to take even more of an active role in your store’s success. Alongside your role, you’ll complete modules in Managing Retail Finance & Value, Responsible & Sustainable Management, and Retail Leadership & transformation. Year 4: Here’s where you take on your official title of Store Manager-in-Training. Alongside your role, you’ll complete a module in Building Retail Strategy, and preparing for your End Point Assessment. Once you’ve successfully completed year four, you’ll be awarded with your Retail Leadership Degree Apprenticeship, with BSc (hons) qualification. Having proven yourself in your store, you’ll also be fully equipped to lead a store team of your own. What you'll need What you’ll need • Maths and English at level 2 or above (GCSE grade 4, or previously grade C), • To be legally entitled to work in the UK on a full time, permanent basis, • Must have been living in the UK for at least 3 years prior to the commencement of the apprenticeship, • To live (or relocate) within a one-hour commute of the store you plan to work in (locations tbc), • Good time-management skills, as you’ll need to balance your study, assignments and work in store, • Initiative and determination to succeed in a fast paced, challenging work environment, while balancing a challenging apprenticeship In addition to the above, Kingston University uses a range of entry requirements to assess your suitability. Most course requirements are based on UCAS Tariff points, and they may also use interview, portfolio and practical evidence to assess your suitability for the course. We recognise that every person’s journey to Higher Education is different and unique, and in some cases, we may consider work experience and other non-standard pathways onto university level study. What you'll receive What you’ll receive • Competitive pay that increases as you progress, • A permanent contract, • 30-35 days holiday, • 10% in-store discount, • Discounted gym memberships Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Data processing: If successful in the Lidl recruitment process for this position, Lidl GB will share your full name and email address with Kingston University who will contact you to complete apprenticeship and university eligibility checks.

Role: Service Charge Director Location: Exeter Salary: Competitive salary, plus benefits Contract: Permanent Hours: Monday to Friday – 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a Service Charge Director, you will play a pivotal role in achieving our vision • Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers., • Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential., • Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way., • A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: • Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers, • Consistent: We deliver dependable results, building trust with customers and colleagues., • Simple: We simplify the complex, ensuring our financial processes are straightforward and understood., • Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Service Charge Director, you will contribute to our vision of being the UK’s favourite property manager by: • Driving the strategic direction and delivery of our customers’ financial experience, enabling FirstPort to become a truly customer centric business and the ‘UK’s favourite’ by leading a team of service charge accountants to enable distribution of accurate and timely service charge financial accounts and budgets., • Leading innovation and thought leadership, seeking to push the boundaries of opportunity throughout the division and the wider business, whilst leading on the BAU financial service charge delivery of customer accounts, pertaining to our first-time resolution principles with a proactive and tenacious approach to resolving and reducing complaints and financial enquires upfront., • Leading and developing a team of service charge accountants and administrators, driving performance to enable delivery of an effective and efficient service to internal and external customers, and contractors., • Attend Regional Board Meetings. This role reports to the Director South-West and has a team of up to 3 direct reports. Key Responsibilities: • Lead and drive team performance and delivery, effectively assigning and organising all workloads appropriately to manage financial service delivery requirements within legislative requirements and company expectations., • Provide effective leadership to motivate, engage, maintain morale and achieve high standards within their team, including one-to-one meetings, coaching, Performance Development Reviews and regular team briefings, ensuring all people-related tasks are completed as documented in company procedures., • Continually review departmental data and trends, including employee attendance and performance to ensure set targets are met., • Empowering teams to take ownership and use their judgement to provide timely personalised responses in a way that appropriately balances the needs of customers, our people and FirstPort., • Creating a positive, diverse environment, identify talent and create development and succession plans., • Encourage and promote collaborative working with operational colleagues to increase the quality and speed of responses to customers providing data and analytics to your stakeholders to drive service improvements and operational accountability., • Ensure all Service Charge Accounts and Estimates are issued on time, are accurate and are of highest quality within required timescales and standards., • Identify ways to improve the service charge accounting process, pack of information to customers and reduce queries and contact first time every time., • Establish and embed clear and rapid escalation processes ensuring that we deal with customer escalations in a speedy manner, and providing feedback to the team to improve customer experience whilst supporting first time resolutions are in place and collaboration with Customer Services enables resolution of complex service charge finance queries., • Drive strategies across the team to enable financial accountability and upskilling surgeries to your Operational stakeholders to educate on Service Charge Finance protocol, procedures and legislation impact., • Strengthen relationships with Operations and our Customer Service Teams through refined and simplified processes. Required Skills & Qualifications: • Professional accounting qualification., • Strong accounting technical knowledge and people leadership capability., • Experience working with Audits and process improvements., • Self-motivated and works well in a fast-paced environment., • Excellent IT skills, and up to date with new technology with a strong finance Systems Knowledge specifically essential for QUBE., • Experience in leading teams, employing a range of leadership skills tailored to the collective and individual needs to drive performance and employ performance management plans where required., • Strong customer and employee focus with the ability to utilise data insights to drive performance improvement and capability., • A driven individual with the ability to work at pace and be agile, reacting to customer demand where necessary., • Taking a customer centric approach, anticipating the customer’s future needs and building your team’s skills and performance accordingly to truly drive the highest level of customer experience., • Confident, articulate communicator – both orally and in writing; able to build relationships with all employees, from site-based colleagues to directors, key clients and stakeholders., • Ability to establish the root cause and remove demand failure., • Ability to influence individuals and engage and manage stakeholders at all levels of the business., • Results orientated and delivers against action led deadlines and legislative requirements. What’s in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you’re ready to take the next step in your career and make a difference we’d love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.

Company Description Venn Telecom is an international Enhanced Internet Service Provider specializing in designing, delivering, and supporting fixed and mobile wireless internet connectivity solutions. Using advanced technologies such as bonded 5G and Starlink, we provide reliable internet connections in hard-to-reach areas and offer dependable backup options to traditional connectivity. Our core expertise lies in supporting global businesses and governments with scalable connectivity solutions. Venn Telecom is dedicated to pioneering innovative services in challenging environments and locations. Role Description This is a full-time hybrid Product Owner role based in Exeter, with the flexibility to work remotely part of the time. This role exists to own, shape, and evolve Venn’s core Operations and Business Support Systems that underpin how we operate and deliver connectivity services globally. These platforms enable provisioning, billing, automation, monitoring, partner integration, and internal operations across multiple countries and teams. They are business-critical, already in use, and central to our ability to scale reliably and profitably. As Product Manager, you will own the day-to-day product direction and long-term roadmap, working closely with engineering, operations, commercial teams, and leadership. You will be responsible for ensuring the platform continues to meet today’s operational needs while evolving to support future growth, complexity, and automation. This is a hands-on product leadership role focused on product direction rather than people management. Operating in a distributed, international environment, the role shapes and drives the evolution of Venn’s products by working closely with engineers and stakeholders across multiple time zones and coordinating input from teams across Venn’s departments and regions. he Venn products in collaboration with resources from other Venn departments and regions. Product ownership and strategic vision You will own and drive the long-term product strategy for Venn’s core internal platforms, ensuring they remain aligned with business priorities, operational reality, and future scale. Your work will ensure the platform: • Supports global operations across regions, partners, and customers, • Scales cleanly as volumes, automation, and integrations increase, • Reduces operational friction through better workflows and tooling, • Enables faster, safer delivery of new services and capabilities You will balance short-term delivery pressures with long-term architectural and product coherence, ensuring the multiple platforms evolve deliberately rather than reactively. Stakeholder collaboration You will build strong, trusted relationships across the business, including: • \tEngineering and DevOps, • \tNetwork operations and service delivery, • \tCommercial, finance, and leadership teams, • \tExternal partners where platform integration is required You will act as the single point of accountability for product direction, translating operational pain points and business needs into clear, prioritised product initiatives. You will be expected to challenge assumptions, clarify trade-offs, and keep teams aligned around shared outcomes. Product delivery and execution You will lead the full product lifecycle, including: • \tDiscovery and problem definition, • \tRequirements shaping and prioritisation, • \tDelivery planning and execution with engineering teams (internal & external),, • \tPreparation, Planning and Project Management with DevOps and service operations team, • \tLaunch, adoption, and iteration, • \tOngoing reporting, optimisation and refinement (issue management), including recommendations for internal systems & process improvements. You will work closely with internal and outsourced engineering teams to ensure solutions are technically sound, scalable, and pragmatic, with a clear understanding of system constraints, dependencies, and trade-offs. This role requires comfort operating close to technical detail, without being a delivery manager or architect. Prioritisation, alignment, and outcomes You will define and maintain a clear product roadmap informed by: • \tBusiness impact and operational efficiency, • \tCustomer and internal user needs, • \tData, metrics, and real-world feedback, • \tEngineering effort and technical risk You will use structured prioritisation approaches and measurable outcomes to ensure work delivers tangible value. Success will be measured not by output, but by improvements in reliability, efficiency, scalability, and user experience. Operating in a global environment Venn is an international business with distributed teams. You will be comfortable: • \tWorking across time zones and cultures, • \tOperating asynchronously where required, • \tDriving progress without perfect information About you You will likely have: • \t3+ years’ experience as a Product Manager in a SaaS, platform, or technology-led environment, • \tProven experience owning and evolving complex, multi-user systems already in production, • \tStrong experience working closely with engineering teams on technically complex products, • \tThe ability to understand system architecture, data flows, APIs, and operational constraints, • \tExcellent written and verbal communication skills, with the ability to simplify complex topics for different audiences, • \tA pragmatic, outcome-focused mindset – you value progress over process, but not at the expense of quality, • Strong Product Management and Business Analysis skills, with experience in defining product requirements and managing product roadmaps., • Proficient Analytical Skills for interpreting data, identifying trends, and making data-driven decisions., • Effective Communication skills, including the ability to collaborate with cross-functional teams and articulate product vision., • General understanding of and experience in Software Development processes, tools, and technologies., • Bachelor’s degree in Business, Technology, or a related field is advantageous., • Proven ability to work in a hybrid work setting with strong self-management and organizational skills., • Experience in the telecommunications industry or with internet connectivity solutions is a plus. Nice to have • \tExperience with ERP, internal tooling, or operations platforms, • \tExposure to telecoms, networking, infrastructure, or global service delivery, • \tExperience working with distributed or international engineering teams, • \tFamiliarity with automation-heavy or integration-heavy platforms What this role offers • \tOwnership of platforms that sit at the heart of a global connectivity business, • \tThe opportunity to shape how Venn scales internationally, • \tA pragmatic, engineering-led culture that values clarity and outcomes, • \tThe chance to make a lasting, structural impact rather than shipping surface-level features

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