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  • Deputy General Manager - New Opening Wine Bar & Restaurant
    Deputy General Manager - New Opening Wine Bar & Restaurant
    21 hours ago
    £36000–£46000 yearly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding Deputy General Manager with a love for giving guests elevated experiences, imparting their knowledge and passion for amazing food, wine and cocktails on a beautiful roof terrace. Lillie’s is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. The Role: As Deputy General Manager, you’ll be key to the running and success of Lillie’s, from guest journey & team training to owning and managing the P&L. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have experience in fresh produce restaurants and wine bars, with a WSET Level 2 or above. Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You’ll Be: A Proven leader with experience in either a premium restaurant or wine bar. Someone who loves intimate dining experiences and individual, unique, guest experience and interactions. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Knowledge of British produce, champagne & wine desirable. Fun! Capable of integrating seamlessly into Incipio’s culture. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

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  • Festival Crew
    Festival Crew
    2 months ago
    £17 hourly
    Full-time
    London

    Join DOME on Tour – Summer 2026 as we hit the biggest music festivals across the UK with our brands: Truffle Burger, Frank* Hot Dogs, Meraki Greek, Okko Katsu and Lucky’s Chicken. Twelve teams. 7 people per team. Huge crowds, huge volume, huge fun. DOME creates exciting, high-energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop-ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food-led destinations, working with our own in-house brands and a curated network of national and international partners. Our brands are quick-service and crowd-led, known for decadent, delicious and creative menus. By bringing together independent concepts under one roof, we create memorable, high-impact experiences that activate spaces and attract diverse audiences. Each summer, we build dedicated teams to work across London’s biggest and best-loved festivals, running experience-led food halls with our six in-house brands. What begins in London’s street-food scene becomes a full festival season, working alongside a large team to build vibrant food spaces and deliver high-energy service to huge crowds. Festival life is fast-paced and demanding, with long shifts and big volumes, but it’s also hugely rewarding. You’ll work closely with your team throughout the summer, sharing late nights, headline artists, crew access, and the kind of moments and friendships that only come from festival life. It’s hard work, high adrenaline, and completely unforgettable — a season you’ll remember long after the final service. We’re looking for • Experienced festival + quick-service pros only – you must have worked on food units at speed and volume., • Available full-time for the full season (May–September 2026)., • Full legal right to work in the UK for full-time work., • Confident, resourceful, and ready for an intense, unforgettable summer!, • Unit Managers – kitchen/chef-manager background, people-focused, on top of every moving part., • Supervisors – able to run shifts, manage 6–11 staff, support managers with admin., • Line Cooks – fast, clean, organised; grill experience essential., • Front of House – manage massive queues, know the menu, deliver energetic, memorable service. You can expect • Full time - permanent roles - career progression when the Summer ends., • Big, fast, high adrenaline fueled shifts - typically double shifts., • Camping, travelling, and working alongside your team all summer., • Major UK festivals from London to the South Coast and Manchester to Glasgow., • A summer of music, connections, great food and serious graft. What we provide • Camping equipment and accommodation (camper vans welcome), • Uniform & training, • Competitive pay for seasoned festival workers, • Sales-based bonuses If you thrive in fast service, love festivals, and can commit to the whole season - apply now!

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