The Shop Manager will be responsible for the day-to-day operation and overall management of the Tops Pizza takeaway branch located in Walton. This role requires strong leadership, operational oversight, and excellent customer service skills to ensure smooth running of the store, staff performance, product quality, and customer satisfaction. Key Responsibilities: Operational Management: Oversee the daily operations of the takeaway shop, ensuring timely and accurate food preparation and delivery. Manage stock levels, order supplies, and ensure proper inventory control to avoid shortages or wastage. Ensure cleanliness, hygiene, and safety standards are consistently maintained in accordance with food safety regulations. Handle any on-site issues with equipment, supplies, or service, escalating as required. Staff Management: Recruit, train, supervise, and schedule staff including kitchen crew, delivery drivers, and front-of-house employees. Provide leadership, motivation, and support to the team to maintain high morale and productivity. Monitor staff performance and implement disciplinary measures or performance improvement plans where necessary. Maintain compliance with employment laws, including health and safety, working hours, and pay requirements. Customer Service: Ensure exceptional customer service is delivered consistently across all interactions – in-store, phone, and online. Address customer complaints and feedback professionally and promptly to resolve any issues and maintain customer loyalty. Monitor delivery times and service efficiency to meet or exceed customer expectations. Financial Management: Oversee cash handling procedures and ensure accurate daily reconciliation of sales and expenditures. Assist in budgeting, cost control, and achieving sales targets. Implement promotional strategies to boost sales and improve customer reach. Compliance and Reporting: Ensure compliance with all food hygiene, safety, and licensing regulations. Maintain required documentation including health & safety logs, food temperature records, and delivery logs. Provide regular reports on staff performance, sales trends, and operational challenges to senior management.
Position only available to candidates with a UK work permit. Our aim has been to create a relaxed and welcoming restaurant, without pretence or fuss, serving fresh, seasonal, quality Italian food to the highest standard, with some ingredients grown onsite in our kitchen garden. We’re seeking a talented junior Sous Chef to join our team with experience in fine Italian food (no pizza on the menu). What we’re looking for: is passion for cooking with a desire to develop your knowledge and culinary skills further. Ability to lead & teach a team where consistently great food is the focus. Thrives under pressure with a positive can-do attitude. Hard working and reliable with an excellent work ethic. Team player who loves to help and offer support to your teammates. Always strives for excellence and consistency. Has a minimum of 1 years experience as a Sous Chef or higher in a similar establishment. Can demonstrate knowledge of Food Safety and Health & Safety procedures. Experience working with fresh ingredients is essential. Good communication skills. Benefits: Flexible rota Closed Sunday evening & Monday. Fantastic opportunities for career growth and development. Pension scheme. Meals when on duty. Staff Discounts. Share of tips. Beyond skills we are looking for heart and personality with a real passion for hospitality. If this sounds like you, please get in touch.
Duties and Responsibilities: · Oversee efficient kitchen operations by supervising staff, offering training, and providing ongoing guidance. · Prepare and cook a wide variety of Indian Asian dishes in line with the restaurant’s menu, ensuring food is hygienic, nutritious, and meets established quality standards. · Exhibit expertise in traditional Indian curries and introduce a monthly signature “Dish of the Month” to sustain customer engagement. · Ensure full compliance with food safety regulations. · Conduct monthly stocktakes and manage daily food orders according to UK purchasing standards. · Uphold high food quality, control portion sizes, and follow standardized recipes for consistency and minimal waste. · Promptly resolve food-related complaints. · Manage staff scheduling to ensure optimal coverage. · Oversee performance reviews, delegate tasks, manage inventory, reduce waste, and maintain the freshness of perishables. · Conduct taste tests, preserve authentic flavours, source premium Indian spices, herbs, and ingredients. · Adhere to all health and safety regulations, including food hygiene standards and safe food handling practices. ** Skills/Qualifications/Experience:** · Proven relevant experience, preferably with knowledge of Indian cuisine. · Strong culinary skills and a passion for food. · Excellent organisational and time management abilities. · Ability to work in a fast-paced environment and under pressure. · Strong communication and teamwork skills. · Relevant Bachelor’s or Master’s degree is required.
🍽️ Join Our Team at The Hideaway Riverside Restaurant We’re Looking for a Passionate Chef to Join Our Vibrant Kitchen! 📍 Located at the Marina on Portsmouth Road with beautiful views of the riverside. Are you an enthusiastic chef with a love for creating delicious dishes in a lively, fast-paced environment? Do you thrive on variety and the chance to showcase your culinary skills? We want YOU to join us at The Hideaway kitchen team What We Offer: An exciting and dynamic kitchen environment with plenty of variety Beautiful location with stunning views of the golf course Competitive salary Staff meals and discounts Opportunities for growth and career progression A supportive, friendly team of chefs and front-of-house staff Flexible working hours, ideal for those seeking work-life balance Key Responsibilities: Prepare and cook high-quality dishes from our menu, including breakfast, lunch and weekend roasts Work alongside a talented kitchen team to deliver a seamless dining experience Ensure all food is prepared to the highest standards of taste and presentation Maintain a clean, organised kitchen and ensure health and safety standards are met Take pride in creating memorable experiences for our guests, whether it’s a casual lunch or a large function What We’re Looking For: Previous experience in a professional kitchen (ideally in a similar setting) Passion for cooking and a keen eye for detail A love for working in a fun, team-driven atmosphere Ability to remain calm and organised during busy periods Flexibility to work weekends, especially Sundays for the roast service A creative approach to cooking and a commitment to delivering fantastic food If you’re looking for a new challenge where you can show off your culinary talents,The Hideaway Restaurant is the place for you!
Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.
Operate and maintain the tandoor oven with precision, ensuring consistent temperature control and optimal cooking conditions. Prepare a diverse range of traditional tandoori dishes using authentic Indian techniques to deliver rich, genuine flavors and textures. Inspect ingredients regularly for freshness and quality, ensuring correct storage and handling to maintain integrity and prevent spoilage. Collaborate closely with kitchen and front-of-house staff to ensure efficient service, particularly during peak hours. Train and mentor junior kitchen staff in tandoori cooking techniques, focusing on skill development, hygiene, and safety standards. Maintain full compliance with food hygiene and safety regulations, with particular care given to the handling and preparation of raw meats.