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  • Receptionist Manager
    Receptionist Manager
    5 days ago
    £30000–£40000 yearly
    Full-time
    Northwood Hills, Hillingdon

    Namaste Lounge is a busy 300+ cover restaurant looking for an experienced Receptionist Manager to take ownership of our reservations, front desk and guest arrival experience. This is a hands-on role for someone who is confident managing a high-volume reservation book, busy waitlists, walk-ins and table availability during fast-paced services. Key Responsibilities: • Manage the reservation book across phone, online and reservation platforms, • Maximise bookings and fill cancellations and available time slots, • Manage walk-ins and busy waitlists efficiently, • Coordinate table allocations and turn times with the restaurant floor and kitchen, • Handle late arrivals, overbookings, guest queries and complaints professionally, • Chase booking confirmations, deposits and pre-orders, • Maintain accurate guest notes, allergies and special requests, • Lead and support the reception/host team, • Provide clear cover forecasts and handovers to management and the kitchen What We’re Looking For: • Previous experience managing reservations in a busy, high-volume restaurant, • Experience handling a busy waitlist and restaurant front desk, • Confident using SevenRooms or a similar reservation system, • Calm, organised and decisive under pressure, • Excellent communication and customer service skills, • Professional appearance and manner, • Commercial awareness with a focus on maximising covers and reducing empty tables, • Flexible to work evenings, weekends and peak trading periods, • Right to work in the UK Experience managing a 300+ cover restaurant or similar high-volume venue is strongly preferred. To apply, please send your CV with a brief summary of your previous restaurant reservations/front-of-house experience.

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  • Marketing Manager
    Marketing Manager
    26 days ago
    £45000–£52000 yearly
    Full-time
    Borehamwood

    Job Title: Marketing Manager Job Type: Full Time (Permanent) Salary: from £45,000 per annum Location: London Start date: As soon as possible Reporting to: Director The Marketing Manager is responsible for developing and executing marketing strategies that promote the company’s real estate portfolio and property management services, drive revenue growth, and enhance brand visibility. This role involves team leadership, client and stakeholder engagement, campaign management, and close collaboration with senior management to ensure marketing activities are aligned with the company’s overall commercial and investment objectives. Job Descriptions • Collaborate with senior leadership to define the range of real estate services offered, including property acquisition, sales, lettings, and management solutions., • Contribute to the development of sales and leasing strategies and assist in setting achievable revenue and occupancy targets based on market conditions and business objectives., • Conduct market research, surveys, and competitive analysis to understand property market trends, tenant demand, investor expectations, and competitor activity., • Evaluate customer and tenant responses to property offerings, pricing structures, presentation standards, and service delivery to inform strategic decisions., • Compile and analyse sales, lettings, and occupancy data to assess performance against agreed targets., • Develop proposals for marketing campaigns and promotional activities that effectively target buyers, tenants, investors, and property owners., • Produce regular reports for senior management detailing marketing performance, client feedback, portfolio insights, and market developments., • Provide strategic recommendations to enhance property marketing, leasing performance, and brand positioning., • Manage and mentor the marketing team to ensure the effective delivery of marketing strategies across all property services., • Oversee content creation, digital marketing, branding, advertising, and property-focused promotional initiatives., • Foster strong relationships with existing and prospective clients, tenants, investors, and business partners through proactive communication and tailored engagement., • Support the negotiation of new business opportunities, including property management contracts, sales mandates, and leasing agreements., • Assist in preparing detailed property marketing specifications, including promotional planning, messaging, and alignment of marketing materials with asset positioning and client expectations. Required Skills & Qualifications: • A Bachelor's degree that is equivalent to RQF Level 6, • Proven experience in real estate or property management, or a related professional services sector., • Strong leadership and team management skills, • Proficiency in digital marketing tools, property portals, and analytics platforms, • Excellent communication, negotiation, and organisational abilities, • Strategic and commercially focused thinker with strong attention to detail

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  • Domestic Cleaner
    Domestic Cleaner
    2 months ago
    £12.71–£18 hourly
    Full-time
    Harrow

    Molly Maid is an established domestic cleaning company with a strong reputation and a friendly team. Due to high demand, we are looking for a Cleaning Operative to join us as a Route Assistant, with the opportunity to progress to Route Manager for a new route. The role will begin with training in the Molly Maid way of working before progressing to leading your own team. Responsibilities include: • Driving your team in a company car, • Cleaning customers’ homes to a consistently high standard, • Liaising with customers and ensuring they are satisfied with the service, • Guiding assistants and checking that work is completed correctly, • Managing navigation and time effectively, • Ensuring the company car and cleaning equipment are properly maintained You will need: • At least six months’ experience in the cleaning industry, • Excellent attention to detail and high standards of work, • Leadership and communication skills, • Excellent customer service skills, • A full, clean manual UK driving licence, • Fluent spoken English, due to the communication required in the role This is a full-time, permanent employed position. Working hours are Monday to Friday, 8:00 am to 4:30 pm. We do not operate at weekends, in the evenings or on bank holidays, although the exact number of hours worked may vary depending on the daily schedule. Benefits include: • Employer pension contributions, • 28 days’ paid holiday, including bank holidays, • Statutory Sick Pay If you believe this opportunity is a good fit for you, apply today.

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  • Cafe Manager
    Cafe Manager
    2 months ago
    £30000–£35000 yearly
    Full-time
    Northwood Hills, Hillingdon

    ☕ Café Manager – Krave Dessert Café Location: Northwood Full-Time Love great coffee, amazing desserts and creating a brilliant customer experience? Krave Dessert Café is looking for an experienced Café Manager to take ownership of our day-to-day operation and help take the business to the next level. We’re looking for someone energetic, organised and commercially minded who knows how to lead a team, keep standards high and create an atmosphere that keeps customers coming back. 🍰 The Role As Café Manager, you'll have responsibility for the overall performance and smooth running of Krave, including: • Leading, motivating and developing the team, • Managing staff rotas and ensuring efficient staffing levels, • Delivering consistently excellent customer service, • Driving sales and looking for ways to grow the business, • Maintaining high standards across food, drinks, presentation and cleanliness, • Managing stock levels, ordering and supplier relationships, • Controlling wastage and keeping an eye on costs, • Ensuring opening and closing procedures are followed, • Handling customer feedback and resolving issues confidently, • Making sure the café is always looking and operating at its best 🙌 Who We're Looking For We're looking for an experienced café or hospitality manager who: • Has previous management experience in a busy café, restaurant or similar hospitality business, • Is confident leading and managing a team, • Has a strong understanding of stock, labour and cost control, • Is commercially minded and motivated by increasing sales, • Has excellent customer service skills, • Is organised, reliable and hands-on, • Leads from the front rather than managing from the sidelines, • Brings positive energy to the team and the café ✨ Why Krave? Krave is all about great desserts, great drinks and great experiences. We're looking for someone who wants more than just a management job — we want someone who can really take ownership of the café, bring ideas to the table and help us grow. If you're an experienced hospitality manager who loves building strong teams, delivering brilliant service and running a successful operation, we'd love to hear from you.

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  • Dessert Cafe General Manager
    Dessert Cafe General Manager
    2 months ago
    £27000 yearly
    Full-time
    Northwood

    Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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  • Chef
    Chef
    2 months ago
    £13–£14 hourly
    Full-time
    Ruislip

    Chef Job Description Position Chef Reports To General Manager / Head Chef Location A.K. Whelan Pubs Co. Ltd. Role Overview We are looking for a passionate, reliable and hardworking Chef to deliver high-quality food while maintaining exceptional standards of cleanliness, food safety and kitchen organisation. You will play a key role in ensuring every guest receives a consistently excellent dining experience. Key Responsibilities • Prepare, cook and present dishes to company specifications., • Maintain consistently high standards of food quality and presentation., • Ensure all food is prepared safely and in accordance with food hygiene regulations., • Manage stock effectively, including ordering, rotation and minimising waste., • Monitor portion control to maximise GP while maintaining quality., • Keep the kitchen clean, organised and fully compliant at all times., • Complete all daily, weekly and monthly food safety documentation., • Work efficiently during busy service periods while maintaining quality., • Support the development of seasonal menus and specials where required., • Ensure all equipment is cleaned, maintained and reported if faulty., • Work closely with front-of-house teams to deliver outstanding customer service., • Train and support junior kitchen team members where appropriate., • Follow all company policies, health & safety procedures and allergen legislation. Skills & Experience • Previous experience working as a chef in a busy pub, restaurant or hospitality environment., • Excellent organisational and time management skills., • Ability to work calmly under pressure., • Strong understanding of food hygiene and HACCP procedures., • Knowledge of allergen legislation., • Team player with a positive attitude., • Flexible to work evenings, weekends and bank holidays. Essential Requirements • Level 2 Food Safety & Hygiene (preferred)., • Right to work in the UK., • Passion for producing quality food., • Excellent communication skills., • High standards of cleanliness and attention to detail. What We Offer • Competitive pay., • Career development opportunities., • Company training and support., • Staff discounts., • Company pension (where eligible)., • A friendly, supportive working environment., • Opportunities for progression within a growing pub group. Our Expectations Every Chef is expected to uphold the company’s core values by delivering: • Outstanding food quality., • Exceptional cleanliness., • Strong teamwork., • Excellent customer service., • Consistent compliance with health & safety and food safety legislation., • Pride in every dish served.

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