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Join GAP Group Limited as a Technical Solutions Manager in Water Treatment. GAP Hire Solutions offers 10 divisions and a culture of learning and internal promotion. As a GAP employee, you enjoy profit share, loyalty holidays, a staff social fund, and dedicated learning & development support.

Contact Centre Senior Manager Salary: £53,451 - £57,186 Contract: Permanent, full time Location: West Yorkshire Police Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment? This is a key position within West Yorkshire Police’s Contact Directorate, providing strategic leadership across a complex operational portfolio serving the public, officers, staff and partner agencies. You will lead and motivate teams to deliver a high quality, timely and professional service while ensuring the smooth delivery of emergency and non emergency communications. As a senior manager, you will play a critical role in shaping service performance, supporting staff wellbeing, driving continuous improvement and ensuring compliance across multiple operational functions. You will also act as a vital liaison point co ordinating communication and service delivery between internal departments, the public and external agencies. This is an excellent opportunity for an experienced leader with strong operational insight, excellent people skills and a passion for delivering public focused service excellence in a demanding and rewarding environment. Role and Responsibilities As a Senior Manager, you will hold a pivotal responsibility in ensuring the effective leadership, strategic direction and operational performance of the Contact Directorate. Key Duties: • Lead by example, upholding the Police Code of Ethics and ensuring staff consistently reflect Force values • Manage staff performance, attendance and wellbeing in line with policies and procedures. • Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment • Drive continuous improvement through operational planning, efficient resource coordination and preventative policing approaches • Ensure compliance with HMICFRS, national standards and Force strategies through effective partnership working • Monitor and evaluate performance to improve service delivery, user satisfaction and service recovery • Provide clear, ethical operational advice to internal and external stakeholders. • Support budget management, including funding negotiations, contract oversight and efficient resource use • Develop staff capability through targeted support, skills development and behavioural guidance • Oversee the maintenance and continuity of technological systems, ensuring effective procedures and resource allocation Expectations To succeed in this role, you will be expected to: • Communicate effectively with staff, partner agencies and senior stakeholders • Demonstrate strong leadership, analytical and decision making skills • Apply operational knowledge to support service delivery improvements • Work confidently with policies, risk management processes and operational planning • Manage high pressure workloads and make timely, informed decisions • Maintain a flexible and adaptive approach within a demanding environment • Operate collaboratively across districts and specialist departments Essential Criteria • Proven senior managerial experience in a large commercial or public sector call centre environment • Strong written, verbal and interpersonal communication skills • Strong analytical, leadership and innovation capabilities • Experience of change management • Knowledge of financial and budgetary principles • Experience working within a Contact Centre environment • Ability to share managerial responsibility for approximately 650 staff • Ability to analyse information and produce detailed reports • Knowledge of GDPR, the Computer Misuse Act, MOPI and Force policies • Basic understanding of budgeting, financial systems and contract management • IOSH Managing Safely (or equivalent) • Willingness and ability to travel across West Yorkshire and attend local, regional and national meetings Benefits West Yorkshire Police staff can access a wide range of benefits designed to support work–life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 27 days annual leave, rising to 32 days after five years of service plus bank holidays (bank holidays to be worked on a rota basis, incurring additional compensation) • Office based SLT across the force as required • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card and membership to the Company Shop (membership fees to be paid by employee) • Access to Employee Assistance Service – accessible 24/7, providing counselling and financial advice for you and your immediate relatives • Membership options for the Police Treatment Centre and The Police Children’s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) This post will close at 23:55 hours on 9th May 2026 How to Apply Join us in leading a vital operational function that supports communities across West Yorkshire The vacancy will close on 09/05/2026 at 23:55 hours. The successful candidate will be subject to personal and financial vetting checks prior to appointment

Project and Change Manager – West Yorkshire Police Salary: £53,451 – £57,186 Contract: One Permanent, Full Time (Not suitable for Job share) Location: Various Locations across West Yorkshire (some hybrid/remote working) Looking for a Project Management role where you can lead significant construction projects from inception to completion? West Yorkshire Police is seeking to appoint a competent Project and Change Manager to join their busy Estates Department. This is an excellent opportunity for a candidate with the ability to provide a professional project management service across a diverse portfolio of around 100 West Yorkshire Police Buildings including a range of operational and specialist facilities. The role is based in Central Wakefield but the ability to travel throughout West Yorkshire to suit the needs of West Yorkshire Police is essential. Role and Responsibilities You will lead the development and delivery of minor and major construction and change projects from inception through to completion. The position requires someone with experience of managing a number of property/construction projects concurrently ensuring finance, risk and progress is managed and reported effectively, along with the ability to lead and motivate contractors and project team members day to day. Key Duties: The role requires an experience self-motivated Project Manager experienced in the construction environment and able to manage competing priorities in a challenging and busy environment. Developing the projects from inception to completion a key element is ensuring that the administrative requirements of the full project lifecycle, contract and risk management are maintained alongside delivery on site. The Estates Department comprises a mixture of professional, facilities and technical staff and works closely with Force Legal Services and Procurement. This role requires proven experience working with and influencing other estate professionals, contractors and consultants. The successful candidate will have excellent communication skills and a proven ability in managing financial transactions, providing management and strategic reports and development of Business Cases, and taking day to day responsibility for substantial capital budgets. Expectations: To succeed in this role, you will be expected to: • Experience construct Project Manager with ability to work from inception to completion through concept, design, procurement, delivery and close out. • Work independently and collaboratively leading a multi disciplinary team • Demonstrate excellent written and verbal communication skills for stakeholder engagement, negotiation, and high quality report writing • Manage financial project transactions with budgets exceeding £1m • Know the Health and Safety and Environmental legislation related to construction • Develop client requirements alongside Department Standards to inform Business Case for approval • Know UK construction contracts (NEC) and compliant procurement routes • Demonstrate negotiation, communication, and written reporting abilities • Have high attention to detail and strong commercial/financial acumen • Travel throughout West Yorkshire when required Essential Criteria • Proven experience of managing construction projects up to the value of circa £3m and above • Relevant degree or equivalent experience in the property/construction industry. • Prince 2 Practitioner Qualified or equivalent • Experience and understanding of the procurement and management of NEC, JCT or equivalent construction projects. • Experienced using Microsoft Project or similar software. • An ability to interpret technical and design specifications into tender documentation and oversee implementation. • Detailed experience working within a construction or estate management environment including delivering both minor change and major construction projects. • Working knowledge of built environment, health and safety and sustainability legislation and compliance requirements during project planning and implementation • An ability to lead, motivate and direct project teams comprising internal stakeholders, professional support and external consultants and contractors and to provide accurate progress reporting to senior colleagues. • Knowledge and experience of budget preparation, monitoring and control. • Basic knowledge of the structure and strategies of a police environment. • Previous experience of working with external agencies in a partnership capacity with the ability to represent the District within the Force to other external agencies. • An understanding of the public sector financial and procurement regulatory framework Benefits/What We Offer West Yorkshire Police staff can access a wide range of benefits designed to support work–life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 29 days annual leave, rising to 34 days after five years of service (plus bank holidays) • Flexible working options, including agile working arrangements to help you manage your professional and personal commitments • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card • Access to a wide range of internal wellbeing services and support programmes • Membership options for the Police Treatment Centre and The Police Children’s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) • Opportunities to join staff networks, wellbeing groups, and sports clubs • Training – internal development and CPD training opportunities available We are proud to be a member of the Fair Work Charter How to Apply Join us in shaping an estate that supports vital policing services across West Yorkshire. This is a great opportunity to make a meaningful impact while advancing your professional career. For further information, please contact Toni Palmer (Head of Strategy and Delivery) at (phone number removed). The vacancy will close at 23:55 hours on the 4th May 2026. Additional Information • The successful candidate will be subject to personal and financial vetting checks prior to appointment

1 full-time permanent role This role currently attracts a market factor supplement of £9,127 per annum. This payment is not guaranteed and may be subject to annual review. An exciting vacancy has arisen in West Yorkshire Police's Financial Investigation Unit for a Senior Financial Investigator, based predominantly in Wakefield, but required to travel within West Yorkshire. In this role you will report to the Financial Investigation Manager and work alongside two Senior Financial Investigators. You will manage and direct investigations, providing advice and guidance to your staff. As a Senior Financial Investigator, you will supervise a team or Financial Investigators and Financial Intelligence Officers. The Financial Investigators will have conduct of a wide variety of cases including utilisation of all relevant powers to strip criminals of their ill-gotten gains (confiscation, cash detention, account freezing orders, listed assets). Together with the Financial Intelligence Officers, they will review and develop financial intelligence and monitor demand from around the Force for specialist assistance in financial investigations for a wide range of different investigations. This a demanding role. You will be expected to provide advice and guidance to your staff and attend Court on a regular basis. You will supervise staff who have large and varied caseloads. You will also be expected to undertake you own financial investigations, when required. It is essential that you are already an Accredited Financial Investigator and have considerable experience in financial investigation. The role will also benefit from a mix of office and agile working (working from home). Benefits / What We Offer West Yorkshire Police staff can access a wide range of benefits designed to support work–life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 29 days annual leave, rising to 34 days after five years of service (plus bank holidays), • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme, • Membership options for the Police Treatment Centre and The Police Children’s Charity (eligibility-dependent), • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card, • Option to sign up to our Cycle to work scheme (eligibility-dependent), • Access to a wide range of internal wellbeing services and support programmes, • Opportunities for career development and training, • Supportive HR policies, including maternity, paternity and other family-friendly provisions, • A meaningful career with a clear sense of purpose supporting policing services that protect communities, • Opportunities to join staff networks, wellbeing groups, and sports clubs, • Training and development opportunities We are proud to be a member of the Fair Work Charter. The deadline for applications is 19 April 2026