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Business Area: Fiscal Economy and Trade Role Title: Community Projects Lead Terms of Appointment: Fixed Term Contract/ Loan (24 Months) Grade: SEO Location: Belfast - Erskine House, 20-32 Chichester St, Belfast BT1 4GF London - 1 Horse Guards Road, London, SW1A 2HQ Occasional travel between Belfast and London may be required. Vacancy Manager: Simon Jones Pay Band: National £42,914 / London £49,325 Applications Invited From: Cross Government/existing civil servants on level transfer and promotion Existing Civil Servants will have their salary calculated in accordance with the Departments pay on transfer / pay on promotion rules. The national starting salary is £42,914. The London starting salary is £49,325. Your salary will be dependent on your base location Background The Northern Ireland Office supports the Secretary of State for Northern Ireland in promoting the best interests of Northern Ireland. We make sure that Northern Ireland interests are represented within the UK Government and that UK government responsibilities are fully and effectively represented in Northern Ireland. We are the centre of expertise on Northern Ireland issues across Government. The Northern Ireland Office employs around 170 staff, with offices in Belfast and London. As a small Department, we adopt a flexible project-based approach to ensure that we have the right people, with the right skills, in the right place to support the delivery of our key objectives. Due to our structure and size, we are able to offer extensive exposure to Ministers and the opportunity to work on a far wider portfolio of policy and responsibilities than might be the case in a larger department. This creates an interesting and stimulating work environment. Our key priorities are set out in our Operational Delivery plan and include: Supporting greater inclusion, tolerance and openness in Northern Ireland Contributing to a safer Northern Ireland, where terrorist and paramilitary groups are less able to cause harm to communities Ensuring that governance in Northern Ireland is responsive, transparent and able to deliver effective public service. Addressing the legacy of the past in Northern Ireland For more information about what we do: Visit: About the Role: Lead on critical workstreams to foster community relations, drive social cohesion, and oversee targeted UK Government grant programmes supporting grassroots, voluntary, and community sector groups across Northern Ireland. You will lead the end-to-end administration, governance, and evaluation of community funding funds (such as the Community Partnership Fund and related engagement initiatives), ensuring public funds are managed robustly while delivering measurable impact on the ground. The post-holder will develop deep working relationships with grassroots organisations, civil society, local authorities, and central government counterparts, and provide high-quality ministerial advice and handling strategies on community interventions. Duties and Responsibilities: Grants Programme Management: Lead the day-to-day delivery, monitoring, and performance oversight of community grant programmes directed at grassroots and societal groups across Northern Ireland, ensuring milestones and intended outcomes are met. Governance & Financial Scrutiny: Ensure rigorous financial stewardship, risk management, and governance standards across all grant allocations in line with Managing Public Money principles; monitor spend, scrutinise grant claims, and conduct post-project evaluations. Community & Stakeholder Engagement: Build trusted, credible working relationships with grassroots leaders, the voluntary/community sector (VCS), local councils, and delivery partners across diverse communities in Northern Ireland to understand emerging local needs and test intervention models. Policy & Ministerial Handling: Draft coherent, authoritative ministerial submissions, briefings, answers to Parliamentary Questions (PQs), and correspondence on community funding allocations, impact, and political sensitivities at pace. Cross-Government Alignment: Collaborate closely with other NIO policy teams, Cabinet Office, and external grant recipients to ensure UK Government community investments complement wider socio-economic and peacebuilding initiatives. Person Specification Essential Criteria Partnering and Influencing: Strong partnering and relationship-building skills, with demonstrable credibility when engaging diverse, sensitive, or hard-to-reach grassroots community organisations and senior stakeholders. Analytical Judgement & Problem Solving: Sound judgement and analytical aptitude; ability to assess funding proposals, evaluate social impact data, and provide evidence-based recommendations under political scrutiny. Communication Skills: Excellent written and oral communication skills, with the ability to convey complex funding positions, risks, and community dynamics concisely to Ministers and senior leaders. Organisation & Delivery: Highly self-motivated with the ability to deal with ambiguity, manage multiple competing priorities, prioritise delivery, and uphold meticulous attention to detail. Desirable Criteria Demonstrable experience in grants governance, grant agreement design, and public sector financial management (e.g. monitoring spend profiles, audit compliance, or Managing Public Money). Practical understanding of the voluntary, community, and social enterprise (VCSE) landscape and community relations dynamics in Northern Ireland. Experience in measuring social impact or conducting post-award programme evaluation. Behaviours Communicating and Influencing (LEAD BEHAVIOUR) Communicates with clarity, conviction, and sensitivity, adapting style to engage effectively with both grassroots community representatives and UK Government Ministers. Anticipates sensitivities and handles difficult conversations constructively. Working Together Proactively builds strong, inclusive, and collaborative relationships across diverse community stakeholders, Whitehall departments, and internal teams, actively sharing knowledge and breaking down silos to achieve shared community outcomes. Delivering at Pace Takes ownership of programme timelines, financial monitoring milestones, and urgent ministerial requests; demonstrates agility and resilience when adapting grant delivery to fast-moving priorities or sensitive local developments. Seeing the Big Picture Understands how grassroots grant-making links directly into the NIO's strategic objectives around community cohesion, inclusion, reconciliation, and long-term socio-economic stability in Northern Ireland. Experience: Please provide a CV and a statement of suitability (500 words). Both will be used in order to assess any demonstrable experience, career history and achievements that are relevant to the role. Your statement of suitability needs to set out evidence of how your experience meets the requirements set out above. Your layout is entirely your preference; you may choose narrative, bullets, etc. One narrative example may cover the requirements needed. You dont have to explain the whole process, just what you have done and the skills and experience you have used. Share with us what makes you suited to this role and why. What you can do, the skills you have that are transferable and the life experience or passion you have that are linked to this role. If you dont have work-based examples then give examples from school/college, clubs, volunteering or other activities you have been involved in. You will also be asked to complete a CV with details of your professional skills and full employment history. Your CV will not be formally assessed so please put the main evidence of your skills into your personal statement. Your CV will be used to add context to your personal statement. More information on behaviours and success profiles can be found here. Please note that in the event of a large number of applications being received we may run the initial sift on the lead Behaviour Communicating & Influencing. Interview: You will be assessed against the same behaviours at the interview stage and will be asked to provide examples of how you have demonstrated the behaviours. You will be asked to respond to one strength question in the interview. It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain: WHO- What it was? How you approached the work/situation? What the Outcomes were, what did you achieve? or STAR- What was the Situation? What were the Tasks? What Action did you take? What were the Results of your actions? All applications for employment are considered strictly on the basis of merit. Offer Once all interviews have been completed, you will be notified of the outcome by email. Offers will be made in strict merit order to the highest scoring candidate first. The successful candidate will be notified of a start date following successful security checks. Additional information received after the closing date will not be considered. Failure to provide sufficient information in support of an application prior to the closing date will not be considered as grounds for an appeal if an applicant is not shortlisted for interview. Security Clearance: This role requires National Security Vetting CTC given the access to sensitive information afforded by the job role. You can find more information by reviewing the information held in the following links: United Kingdom Security Vetting: Applicant - GOV.UK ( The vetting charter - GOV.UK ( In addition, there is a minimum UK residency requirement set by the Cabinet Office which is dependent on the security level required for the role. This role requires - and to be eligible to apply for this role you should have been present in the UK continuously for the past 5 years. Neither Detached Duty terms nor relocation costs will apply to this post. Artificial Intelligence: Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Further Information: Further information about the post may be obtained from Simon Jones via email to All applications for employment are considered strictly on the basis of merit. This job description should not be taken as constituting conditions of employment. Please note that due to the high interest in NIO opportunities, feedback cannot be given if you are unsuccessful at the sift stage. Feedback is available on request if unsuccessful following the interview. Complaints: The Civil Service Code sets out the standards of behaviour expected of civil servants. Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. Please contact SSCL () in the first instance. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Reserve Lists: In the event that the advertised post following interview, identifies more appointable applicants than available posts, we may hold applicant details on a merit/reserve list for a period of 12 months from which further future appointments can be made. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact to be removed from the reserve list. Additional Information Working Arrangements & Further Information The NIO offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different NIO sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyones circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. Flexible working hours The NIO offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. NIO welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the NIOs Flexible Working policy. Benefits: Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension 25 days annual leave, increasing to 30 days after five years service. Public Holidays Season Ticket Advance TLNT1_NI

Job ID: 1406508333Location: Belfast, GB, BT2 7DTJob Function: Intl Tax and Tran Svcs (ITTS)Employer: EY Global ServicesApply by: 2026-11-09Company: EYAt EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Private Client Services – Personal Tax – Manager or SM The Private Tax team at EY acts for a wide range of entrepreneurial, owner managed, PE backed businesses together with their shareholders, in addition to family offices, ultra-high net worth individuals, private equity and high-profile professional partnerships. A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. We aim to be trusted advisers to our clients and deliver a broad range of tax advisory services, including tax efficient value extraction and value creation, reorganisations, international tax advisory, transactions and ongoing maintenance of the tax structure of our clients.The services that we deliver include tax return compliance services, UK tax reporting and tax analysis for private equity houses and its UK investors, advice on residence and domicile issues, transaction and reorganisation advice, optimisation of wealth from a tax perspective, estate and succession tax advice and deal and fund structuring analysis.The Opportunity This is an exciting opportunity for a motivated and ambitious individual to join EY’s specialist Private Tax team based in Belfast. The successful candidate will have an opportunity to work with our excellent existing clients, providing a great opportunity to build and expand their network.We are currently looking to expand our team and are keen to speak with experienced Tax Managers, who have a proven track record of building trusted relationships with clients, and have a passion for delivering exceptional client service. EY is investing significantly in the Private Tax team, and we are looking for the right individual to join our team and help deliver for our clients at this exciting time.Your key responsibilities Be responsible for a portfolio of tax return compliance clients and build and maintain relationships with these clientsManagement of the successful delivery of technically complex and demanding advisory projects for their clients, ensuring technical excellence and a practical / business driven approachManagement of private equity transaction analysis for PE fund clients,Provision of development support to junior members of the team through effective supervision, coaching and mentoringContribution to people initiatives, including retaining and training our teamSkills and attributes for success Client driven and strategically and commercially awareStrong tax technical skillsStrong client relationship management skills with ability to develop quality outputs to clientsNegotiation skills, able to sustain opinion and handle challengesEffective time management, ability to remain calm when under pressure to meet deadlinesExcellent communicator in a range of situations both written and oralGood knowledge of advising a range of individuals which may include entrepreneurs, shareholders of family-owned businesses, private equity executives, cross – border individuals, UHNWI, estates and trusts.To qualify for the role you must have ACA / CTA / Tax Inspectors with full Technical Training course / Law qualification / Tax specialist qualification / or breadth of knowledge equivalent to a Tax specialist qualificationStrong tax technical skillsExperience of coaching and developing more junior staffIdeally you’ll also have Project management skills, plan and prioritise work, meet deadlines, monitor own budgetAbility to solve problems creatively and pragmaticallyWhat we look for Team player; ability to integrate with new teams quicklyOutgoing with good relationship skillsThe ability to deliver quality output in a timely and efficient mannerWhat working at EY offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your careerThe freedom and flexibility to handle your role in a way that’s right for youIf you can confidently demonstrate that you meet the criteria above, please contact us as soon as possibleEY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. xrnqpay Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY’s Risk Consulting Practice helps leading organisations navigate complex risk landscapes, through providing insight and expertise to deliver integrated, technology-enabled solutions. We’re seeking an exceptional Senior Manager to help shape and deliver our growing Grants Management solution, within our Government & Infrastructure Risk Practice. We are passionate about working with our clients to maximise policy impact on vital funds, minimise risk, optimise citizen experience, and drive efficiency. We support our clients from programme design, through to operational delivery, embedding effective controls throughout to safeguard funds. Our team is made up of talented professionals who value curiosity, innovation and collaboration. Here, you will have an opportunity to build a career as unique as you are, supported by EY’s global scale, inclusive culture, and cutting‑edge technology. We’re committed to your growth, offering exceptional career development, diverse experiences, and a flexible work‑life balance, including hybrid working. Join us to create an exceptional experience for yourself and help build a better working world for everyone. • Advise senior clients on the design of government grant and funding programmes, demonstrating strong business acumen and insight., • Lead design and development of target operating models for effective grant administration, covering governance structures, technology and data requirements, process and control., • Lead delivery of detailed process mapping (L1-5) and service design for the end‑to‑end fund lifecycle (application through to evaluation)., • Identify risks and embed appropriate controls and assurance mechanisms within programme design., • Lead complex, multi workstream engagements, ensuring exceptional quality, timeliness and commercial performance., • Lead delivery of large‑scale grant and funding programmes, establishing delivery structures and operational procedures., • Lead implementation and operation of end‑to‑end control frameworks and assurance mechanisms., • Establish management information and reporting frameworks to track programme performance across policy, operations, customer, and financial metrics., • Lead complex, multi workstream engagements, ensuring exceptional quality, timeliness and commercial performance., • Build deep, trusted relationships with senior stakeholders, becoming their go‑to advisor., • Identify and shape new opportunities using insight, curiosity and strong commercial instincts., • Lead client proposals, pitches, thought leadership and market‑facing initiatives to drive growth., • Develop, mentor and inspire diverse, high‑performing teams; model inclusive leadership and create an environment where people thrive., • Provide clarity and direction through uncertainty, helping teams navigate new topics and evolving client needs., • Champion continuous learning and invest in building capability across the practice., • Ensure engagements meet EY quality and regulatory expectations while effectively managing risk, scope and profitability., • Confidently handle challenging situations, resolve issues proactively and maintain high standards of delivery., • Strong understanding of public sector funding programmes, and proven track record translating policy objectives into operational delivery models., • Experience across risk, controls, process, and governance frameworks., • Strong analytical and problem‑solving skills., • Proven track record leading high performing teams and delivering multiple engagements simultaneously., • Excellent communication, influencing and presentation skills; able to engage credibly at executive levels., • Comfortable navigating ambiguity with resilience, sound judgement, and adaptability., • Strong business acumen with a talent for translating complex challenges into compelling, commercially sound solutions., • Experience driving business development, winning work and contributing to practice growth., • Relevant consulting or industry experience, preferably in a professional services environment or MNC., • Significant experience delivering complex public sector grant and funding programmes., • Significant experience in business development and relationship building/management. We are interested to hear from entrepreneurial people who feed on the energy of a thriving global team. We seek a high level of drive, commitment to achieving solutions, and ability to work under pressure. We need people worthy of trust, who demonstrate enthusiasm, passion to grow fast and are highly motivated to support this purpose. There is an expectation to be able to travel outside of the assigned office, which may involve UK regional or international travel. We invite applications from all cultures, backgrounds and experiences and are proud of our culture where people from all walks of life can grow and thrive. If you want to know more about our people and our culture, search #EyCulture on LinkedIn. EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client‑facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well‑being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next, including having the opportunity to gain an EY Tech MBA which is an accredited MBA program offered to all EY professionals globally • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way., • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs., • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. Diversity, equity and inclusiveness | EY - UK Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters! EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. #J-18808-Ljbffr

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service. At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems. Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission‑critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end‑to‑end responsibility and want to win by building what others cannot. Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo. The Delivery Manager is accountable for complex, enterprise client projects and is expected to coordinate delivery activities, maintain delivery artifacts, and ensure alignment to agreed scope, timelines, and delivery standards. The role must ensure delivery consistency across multiple workstreams and delivery environments. All delivery managers must have a working knowledge of cloud‑native technologies and data integration approaches. At this level, the Delivery Manager operates independently within clearly defined engagement boundaries set by a “statement of work” and typically has 5+ years of experience in delivery or project management. The role is accountable for delivery coordination, planning accuracy, issue tracking, and adherence to statements of work, while demonstrating professional judgment, assertiveness, and a clear connection to Behavox’s mission, marketplace, and technologies, and escalating risks or decisions that exceed defined authority. This is a hybrid position based out of our Belfast office. • Enterprise delivery frameworks: Knowledge of structured delivery methodologies used in large‑scale client engagements, informed by practical delivery or project management experience, • Cloud‑native solution context: Understanding of cloud‑native architectures and delivery considerations required to coordinate implementation activities and technical dependencies, • Data integration and connectivity models: Knowledge of network connectivity approaches such as SMTP and SFTP, and their application to different data types within enterprise environments, • Delivery economics and value realization: Understanding of project cost levers and the importance of time to first value in enabling timely revenue recognition, • Organizational mission and product context: Knowledge of Behavox’s mission, marketplace positioning, and technologies sufficient to align delivery execution with business intent, • Delivery planning execution: Owns the development and maintenance of delivery schedules, Gantt charts, and RAID logs to support predictable execution, • Concurrent delivery coordination: Manages multiple delivery coordination demands simultaneously, applying prioritization and judgment within defined delivery frameworks, • Risk and issue management: Identifies, documents, and tracks delivery risks and issues, escalating assertively in line with defined thresholds, • Delivery communications execution: Delivers clear, direct oral and written delivery communications to stakeholders, including in challenging delivery situations, • Scope compliance and change support: Monitors adheren #J-18808-Ljbffr

We sort pension fund manager jobs with better pay, shorter commutes and sooner starts in mind.

The Client Manager (Governance & Secretarial) role is responsible for the strategic leadership, retention, growth, and overall satisfaction of a portfolio of clients for whom Spence provide multiple pensions services (for example administration, actuarial, investment, secretarial, governance). Acting as the relationship lead, the Client Manager (Governance & Secretarial) role serves as the first point of contact to clients, ensuring high-quality delivery across all service lines, regulatory compliance, and commercial value. The role requires close collaboration with administration, actuarial, investment, projects, systems, and business development teams to deliver excellent client outcomes and achieve Spence’s growth objectives. • Build and maintain strong, long-term relationships with trustees, corporate sponsors, advisers, and key stakeholders., • Serve as first contact point for a portfolio of clients., • Develop a deep understanding of client objectives, scheme requirements, and emerging challenges., • Lead regular client meetings, governance reviews, and service delivery discussions., • Escalate complex service, operational, or commercial matters appropriately., • Create and manage pension scheme annual business plans and calendars., • Effectively deliver governance and secretarial services in line with contractual commitments, including organising client meetings, taking of minutes and actions, management of other stakeholders (for example auditors, legal advisors, other professional service providers), • Manage budgeting and billing across client portfolio, • Monitor service performance, KPIs, and client satisfaction metrics., • Work with operational teams (i.e. administration, actuarial, and investment) to identify and address risks, service issues, and process improvements., • Support the successful delivery of projects including; GMP equalisation, pension dashboard readiness, benefit rectification exercises, buy-ins, buy-outs, scheme mergers, and data cleansing activities., • Manage cost and provide necessary financial information for business and audits., • Operate as a commercial lead for assigned clients., • Retain and grow revenue across the client portfolio., • Monitoring and improving client profitability, • Lead contract renewals, fee negotiations, and commercial discussions., • Identify opportunities for cross-selling and additional services., • Support new business proposals, presentations, and tender responses., • Contribute to business development strategies and market growth initiatives., • Ensure services are delivered in accordance with regulatory requirements and industry best practice., • Maintain awareness of developments from The Pensions Regulator (TPR), Pension Protection Fund (PPF), DWP, FCA, HMRC, and pension legislation., • Support clients in understanding regulatory and legislative developments., • Ensure risks are identified, recorded, escalated, and managed appropriately., • Provide insight and leadership to administration, actuarial and investment teams supporting the client portfolio., • Foster a culture of service excellence, accountability, and continuous improvement., • Drive operational efficiencies and enhance the client experience., • Mentor and develop team members, supporting talent development and succession planning., • Contribute to the organisation’s strategic planning and growth objectives., • Represent the business at industry events, conferences, and client forums., • Maintain awareness of market trends, competitor activity, and emerging opportunities within the pensions industry., • Identify opportunities for uses of new and emerging technology (for instance, deployment of AI) in the delivery of services, • Client satisfaction scores., • Revenue growth across assigned portfolio., • Client profitability, • Delivery against contractual service levels., • Successful completion of strategic projects., • Minimisation of client escalations and service issues., • New business and cross-selling contribution., • Significant experience within UK pensions industry., • Experience working with trustee boards, corporate sponsors, and professional advisers., • Strong knowledge of DB pension schemes., • Experience understanding commercial contracts and service agreements., • Experience influencing multi-disciplinary teams., • Proven track record managing client relationships., • Risk transfer experience, including managing buy-ins, buyouts and related projects., • Knowledge of DC pension schemes., • UK pension legislation and regulatory framework., • The Pensions Regulator (TPR) requirements., • Scheme governance and trustee operations., • Emerging industry initiatives including pension dashboards and digital transformation., • Ability to build credibility and trust with senior decision-makers., • Strong networking and influencing capability., • Strong commercial and financial acumen., • Ability to identify growth opportunities and manage profitability., • Excellent written and verbal communication skills., • Ability to present confidently to trustee boards and senior executives., • Strategic thinking and decision-making., • Coaching and team development capability., • Strong problem-solving and conflict-resolution skills., • Ability to manage multiple priorities and complex client portfolios., • Strong project and risk management skills., • Achieved or working towards PMI qualifications or equivalent The successful candidate will demonstrate: • Integrity and professionalism., • Accountability and ownership., • Collaborative working style., • Commitment to delivering excellent member and client outcomes., • Defined Contribution Pension Schemes, • Mainly Private Sector Pension Arrangements and potential for Public Sector Pension Arrangements This role balances service delivery, strategic client management, commercial growth, governance oversight, and operational service excellence. Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. The role holder may be at times required to travel to other UK locations. All roles are subject to a six-month probationary period and all prospective employees are required to complete background screening to cover all locations. As part of the pre-hire process the successful candidate will be subject to reference checking and background security vetting. As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the People & Culture team. Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees and employers. We have clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol, and Leeds. #J-18808-Ljbffr