
London Cleaning FS builds on its founders’ 20 years experience across a wide range of industries, including Retail, Real Estate and Hospitality. Our mission is clear: to continuously and consistently deliver the highest standard of services to our valued clients. Quality, flexibility and diversification are our core principles and drive every aspects on our operations. ABOUT THE ROLE As part of our team, you will be carrying out general cleaning duties to public and staff areas, including: gym floors, toilets, studios, office spaces, pools, locker rooms. You will be provided with industrial cleaning equipment and be responsible for replenishing toiletries and reporting defects. HOURS OF WORK 0-hour contracts available with a variety of shift patterns. Flexibility could be required as our client is open 360 days of the year. You don’t need any experience in cleaning as full training will be provided and you will be surrounded by a supportive team. REQUIREMENTS: • Basic DBS check (Compulsory)

Health Care Assistant Responsible for supporting service users with all aspects of personal care, food and medication tasks so that they may continue to live independently in their homes and to access communities. Duties: ➢ Contributing to the health, safety and welfare of individuals ➢ Providing care to service users in their own homes, promoting independence and well-being ➢ Helping service users with all aspects of personal care tasks such as grooming, food preparation and dressing ➢ Encouraging and respecting and promoting service user's personal choices ➢ Assisting with catheter and stoma care ➢ Assisting with prescribed medication ➢ Looking out for signs of physical or mental deterioration in a service user ➢ Identifying the need for and ordering mobility/disability aids ➢ Liaising with other healthcare professionals such as District Nurses, Physiotherapy and GPs ➢ Accurately reporting and recording in the service user's individual care plan ➢ To ensure that services are maintained and delivered in accordance with Legislation, Statutory Requirements and the Policies and Procedures of the Company. ➢ To report and record accurately appropriate information relating to service users and the general operation of the service. ➢ To actively participate in induction and ongoing training and development in accordance with the Company’s Policies and with due regard to Health and Safety requirements. ➢ To support colleague in complying with the requirements of the Care Principles.

Job Purpose We are seeking an enthusiastic and driven Sales and Marketing Executive to promote Spring Sigma Ltd’s range of services including taxi operations, document support, business administration, and education. The successful candidate will play a key role in developing marketing strategies, driving sales growth, and strengthening client relationships. Key Responsibilities • Develop and implement marketing strategies to promote company services across multiple sectors., • Generate new business leads, negotiate contracts, and maintain relationships with clients and partners., • Manage promotional campaigns (digital and print) and coordinate social media marketing., • Conduct market research to identify trends and customer needs., • Create and manage advertising materials, brochures, and online content., • Prepare sales reports and performance metrics for management review., • Collaborate with internal teams to ensure marketing activities align with business goals., • Represent the company at networking events, trade fairs, and exhibitions. Skills and Experience Required • Minimum of 2–3 years’ experience in a sales, marketing, or business development role., • Proven ability to meet sales targets and deliver marketing campaigns., • Strong communication, presentation, and negotiation skills., • Good understanding of digital marketing tools and CRM systems., • Self-motivated, well-organised, and results-driven., • Proficient in Microsoft Office (Word, Excel, PowerPoint)., • Bachelor’s degree (or equivalent) in Marketing, Business, or a related discipline. What We Offer • Competitive salary and performance-based incentives., • Supportive and inclusive work environment., • Professional training and development opportunities., • 28 days annual leave (including bank holidays). Eligibility This position qualifies under the UK Skilled Worker Visa (Occupation Code 3545). Spring Sigma Ltd is a licensed sponsor and can issue a Certificate of Sponsorship for eligible applicants who meet the required skill and salary thresholds set by the UK Home Office.

Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! What will I be doing? • Leading and mentoring a hard working team of chefs in a busy environment., • You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site., • Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team!, • You’ll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service., • Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged., • Ensuring that you hit successful GP and portioning figures., • Maintaining 5* Food Hygiene standards., • You’ll be responsible for your team's rota in alignment with budgeted staff costs., • Stock ordering and rotation. What are we looking for? • Someone with masterclass Pizza-making skills with a real passion for pizza!, • Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven., • A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills., • Someone who has first-class organisation skills and attention to detail., • Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What’s on offer: • Competitive Hourly Rates., • Full time hours - around 40 per week., • Paid overtime., • Holiday paid in days off or in cash., • Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI’s., • Loyalty incentive - extra 50p per hour paid after 1 years continuous service, • Working with a brilliant team in a fast-growing company., • Free pizza on shift and brilliant discounts to enjoy with family and friends., • Staff parties throughout the year., • Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Position Summary We are looking for a results-driven and strategic Director of Business Development with a strong background in the payments industry and deep understanding of ISO operations. This role will be responsible for driving new business growth, leading partner relationships, and supporting internal teams in achieving key sales goals. Key Responsibilities Sales & Business Development: • Achieve a minimum of 25 live sales to qualify for bonuses (paid according to the bonus matrix)., • Meet the Q1 requirement of at least 50 live sales., • Introduce 10 new sellers per month using personal networks and tools like LinkedIn Sales Navigator., • Actively work on inactive sellers, including face-to-face meetings and compliance checks. Marketing & Lead Generation: • Increase engagement through social media platforms by developing campaigns, improving content strategies, and driving innovation., • Post a minimum of three campaigns weekly on platforms such as Instagram, Facebook, and LinkedIn., • Conduct market research, competitor and pricing analysis to identify opportunities., • Follow up on leads from social campaigns and help convert them into live sales. Internal Team Collaboration: • Provide strategic input and work methods to improve internal team efficiency., • Explore and introduce software tools or innovations to enhance application and finance processes., • Assist in training team members in areas like SEO, content marketing, and platform reviews (e.g., blogs, Google reviews, Trustpilot)., • Lead weekly meetings with senior management (e.g., Ben) to review progress and action plans., • Regularly engage with the internal sales team to boost their performance and align with targets. Compliance & Operations: • Ensure seller compliance using internal seller information files., • Provide guidance on debt collection processes and manage recovery efforts where needed., • Advise on data utilization strategies – helping the team make better use of existing data. Requirements • 5+ years in business development or strategic sales within the payments industry., • Strong understanding of ISO models, merchant acquiring, and card payment systems., • Proven experience managing teams, creating sales strategies, and delivering results., • Familiarity with tools like LinkedIn Sales Navigator and CRM systems., • Excellent communication, negotiation, and leadership skills., • Solid grasp of digital marketing, social media, and content marketing best practices., • Bachelor's degree in Business, Finance, Marketing, or a related field (MBA preferred).

Van Driver Position – Walthamstow, E17 Position: Van Driver Location: Walthamstow, E17 Hours: 24 hours per week Start Time: 5am Work Days: Monday, Tuesday, Thursday Hourly Rate: £15.00 Must be over 28 years old to apply. Must be able to drive a manual transmission LWB sprinter van. Key Responsibilities: - Drive company van to transport goods to designated locations safely and efficiently. - Maintain effective communication with team members and clients. - Ensure timely and accurate deliveries. - Follow road safety regulations while operating the vehicle. - Assist with general warehouse duties as needed. - Engage in heavy lifting for loading and unloading goods. Skills & Experience Required: - Proficient in driving large vans with manual transmission. - Fully British driving license(No International) and at least one year proven delivery and warehouse experience. - Strong communication skills to collaborate with the team and clients. - Very good hygiene standards. - Clean criminal record (DBS check may be required). If you meet the requirements and are ready to contribute to our team, we would love to hear from you!

Location: London, UK Job Type: Full-time Salary: £22,030 per annum About the Role We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly. Key Responsibilities • Respond to customer queries through messaging platforms, emails, and phone, • Maintain accurate records and databases, • Assist with scheduling, document preparation, and general admin support, • Work closely with other team members to ensure smooth operations, • Complete ad-hoc administrative duties as needed What We’re Looking For • Strong written and verbal communication skills, • Friendly, professional, and organised, • Previous admin or customer service experience is a plus, • Confident using Microsoft Office and other digital tools, • Able to manage multiple tasks and work independently About Us We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment. Apply now!

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. WHATS THE GIG, YOU ASK? As a Chef de Partie you are responsible for supporting the Head and Sous chef in a busy kitchen, delivering consistently high-quality food for our guests. You will provide courteous, professional, efficient and flexible service to guest and colleagues and deliver Clays operational standards. We are looking for a self-driven individual that strives for excellence with experience in the hospitality industry. DUTIES AND RESPONSIBILITIES • Assist the Sous Chef in the daily running of the Kitchen, • To be able to run all sections in our busy kitchen, • To ensure food is prepared and cooked to our high standard at all times, • Ensure dishes are served within our execution times without exception, • To offer training and support to junior colleagues, • To organise Junior colleagues and kitchen support colleagues with daily job lists, • Be able to stay claim in a busy kitchen with multiple orders being sent together, • Must be a good communication skills with both kitchen colleagues and front of house colleagues, • Ensure that Alert65 platform is filled out daily and that all colleagues are following food safety rules. SKILLS AND ATTRIBUTES • Ability to work under pressure, • Excellent culinary catering talent, • Minimum 3 years experience in a similar role, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Always looking for opportunities to improve your knowledge and abilities WHAT YOU'LL GET IN RETURN We value our colleagues greatly and want them to feel rewarded, this role is offered with a competitive base salary of £29500 per annum, plus weekly service charge. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognised qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

General Manager – Gym | Full-Time | Dagenham | £30K + Benefits We’re looking for an experienced General Manager to lead our gym in Dagenham! If you’ve managed a gym before and know how to lead a team, drive sales, and deliver top-notch member experiences we want to hear from you. What You’ll Do: Run daily gym operations Lead and motivate your team Boost membership sales Ensure high standards & happy members What You’ll Need: Proven gym management experience Strong leadership & customer service skills Passion for health & fitness What You’ll Get: £30,000 salary Free gym membership Bonuses, career growth & more benefits

Care Worker duties and responsibilities A Care Worker’s primary duties include providing physical care and support to their patient. Their daily duties can include: Assisting the patient with bathing, grooming and getting dressed Handling household tasks like grocery shopping and laundry Preparing and serving meals at the appropriate time Administering oral and topical medication under the supervision of medical personnel Providing mental and emotional support Making recommendations to family members and healthcare personnel on the plan of care Organising suitable recreational activities for the patient Collaborating with other health care and social care professionals to provide the best possible care • Manage schedules, meetings, and calendars for senior staff and management., • Maintain and organize company records, personnel files, and operational documents., • Support onboarding and scheduling of security officers and patrol staff., • Act as a liaison between clients and operational teams to ensure service standards are met., • Support the preparation of client service reports, invoices, and timesheets., • Monitor daily attendance and duty rosters of field staff., • Oversee general office upkeep including supplies, filing systems, and document control., • Assist with compliance documentation, training records, and internal audits., • Coordinate with HR and accounts departments for payroll and personnel updates.

Location: London (various sites) Job Type: Full-time / Part-time Job Overview: We are currently seeking reliable and hardworking Warehouse operatives to join our team in London. This role involves general warehouse duties, with a focus on loading stock into transit vans for deliveries. If you’re physically fit, dependable, and work well in a fast-paced environment, we’d love to hear from you. Key responsibilities: 1. Load and unload stock from delivery vehicles, primarily transit vans, 2. Ensure items are handled carefully and packed securely for transport, 3. Pick and pack orders accurately, 4. Organise and maintain a clean, safe warehouse environment, 5. Follow all health and safety procedures, 6. Assist with stock checks and inventory when required

Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Preparing drinks, • Committing drink & food specifications to memory, • Engaging with our products and offering, • Execution of private and corporate events, • Delivering uniform drinks as per Clays guidelines, • Communicating the business and technology to our guests, • Understanding of our technology, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Maintaining Health & Safety expectations, • Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications • 2 - 3 years experience in a cocktail bar., • Excellent knowledge of classic cocktails, • Ability to work under pressure, • Experience in high volume bars, preferred not essential, • Excellent written and verbal communication in English, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.