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Job Title: Duty Manager Objective: A Duty Manager here at Ballerz is responsible for leading high-energy, seamless shifts within a fast-paced, sports-led hospitality venue. This is not a traditional restaurant management role, it is an entertainment-led position focused on delivering an experience, not just a service. At Ballerz, the Duty Manager oversees a dynamic environment that combines live sport, interactive gaming, and high-volume hospitality. You will be responsible for creating atmosphere, managing energy levels in the venue, and ensuring every guest has a memorable, engaging visit. You will act as the face of the venue during your shift, leading from the front, inspiring your team, and maintaining exceptional standards across service, product quality, safety, and commercial performance. What Makes This Role Different • Live sports environment where atmosphere and energy are key, • Interactive gaming experiences, • High-volume peak periods driven by live matches and events, • Large group bookings and social occasions requiring strong coordination, • A focus on creating a vibrant, engaging guest experience rather than traditional table service Key Objectives • Deliver consistently outstanding, high-energy service during every shift, • Create and maintain an engaging, vibrant atmosphere aligned with live sports and events, • Maximise sales and profitability through proactive leadership and commercial awareness, • Ensure all operational, legal, and brand standards are met at all times, • Lead, motivate, and develop a high-performing team on the floor Experience & Knowledge • Passion for hospitality and creating great guest experiences, • Confident personality with the ability to engage both team and customers, • Strong interest in food, drink, sport and social environments, • Commercially aware with a proactive, driven mindset, • Experience leading a team or running shifts in a fast-paced venue Core Responsibilities • Lead and manage the shift to ensure smooth, efficient operations, • Maintain high standards of food, drink, service and cleanliness, • Set up and close down the venue in line with company standards, • Deliver clear and engaging pre-shift briefings, • Be visible on the floor, supporting the team and engaging with guests, • Monitor service and resolve issues quickly and professionally, • Ensure cleaning schedules and daily tasks are completed, • Handle guest feedback and complaints appropriately, • Keep the team informed on events, promotions and updates, • Work closely with kitchen, bar and reception teams, • Support staff training, onboarding and development, • Ensure compliance with health & safety, licensing and company procedures, • Drive sales and maximise performance during each shift Personal Attributes • Positive, energetic and engaging personality, • Strong communication and leadership skills, • Able to work well under pressure in a fast-paced environment, • Organised with good attention to detail, • Team player with the ability to take initiative, • Flexible to work evenings, weekends and busy event periods, • Passion for sport, hospitality and customer experience This role requires a hands-on approach, with the Duty Manager actively involved in service, team support, and guest interaction throughout the shift. This job description is a guideline only and is not exhaustive. You may be required to perform other duties in line with the general purpose of the role. The company reserves the right to amend this description as required.

Form Therapy Form Therapy is a female owned private practice in Grays, Essex, specialising in injury rehabilitation, sports therapy, and recovery focused treatments. Since launching, the clinic has grown steadily within its first year, developing a strong reputation for delivering high quality care within a calm and professional treatment setting. Form Therapy is seeking a Clinical Massage Practitioner to join the clinic on a self-employed basis. This role would suit a practitioner who enjoys working within a calm, clinical environment delivering high quality treatments that support recovery, relaxation, and overall wellbeing. The Role: You will deliver tailored treatments which include: • Pregnancy massage (Essential), • Manual lymphatic drainage (Essential), • Swedish massage (Essential), • Sports Massage (Desirable) Hours: The role will initially offer 12 hours per week, with the potential to increase to 16–20 hours per week as the client base grows. The Clinical Massage Practitioner will work two 6 hour clinic shifts per week, consisting of: • One daytime shift (9am – 3pm), • One evening shift (3pm – 9pm) Available clinic days for these shifts are: Tuesday, Thursday, Friday and Saturday. Practitioner requirements: We are looking for someone who: • Has at least 1–2 years experience, • Holds a recognised qualification in Clinical / Sports / Remedial Massage (Level 4 or 5), • Has additional training and qualifications in Pregnancy Massage, Manual Lymphatic Drainage and Swedish massage, • Holds valid professional insurance and membership with a recognised professional body, • Is reliable, professional, and client-focused, • Maintains clear communication and professional boundaries, • Is comfortable appearing in or contributing to occasional social media content for the clinic, • Maintains clear professional boundaries and communicates confidently with clients., • Demonstrates a clinical approach to treatment and is confident tailoring sessions based on client needs., • Is confident assessing clients and adapting treatments based on individual needs. Pay: Form Therapy operates on a self-employed practitioner model, meaning income is generated through booked appointments rather than fixed hourly employment. Practitioners are paid £25–£35 per treatment hour DOE. Working with Form Therapy Practitioners benefit from: • Flexible working structure, • A calm, well-equipped clinical environment, • Professional autonomy, • The opportunity to grow a client base within an established clinic How to apply: If you are interested in joining Form Therapy, please apply with your CV. If you have not heard from us within two weeks of submitting your application, please assume that your application has not been successful. Thank you for your interest in Form Therapy.