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Job Title: Supplier Relationship Executive – Building Repair Network Location: Leicester, London or Bexhill (all hybrid)Welcome to Hastings DirectWe’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. Role overview As our Supplier Relationship Executive, you’ll be providing deep industry knowledge and supporting the implementation and ongoing management of the Hastings own building repair network.There will be a specific focus on successful contractor onboarding and management across UK regions, ensuring the delivery of good quality building repair works, along with great customer outcomes and optimal commercial performance.Job details – you’ll need to have demonstrable experience in:Supporting the Building Network Manager with the implementation and operational management of our building repair networkCoordinating and managing contractor onboarding, ongoing assurance requirements and undertaking regular contractor governance (including monthly and quarterly management meetings) – you’ll also be organising, coordinating and attending contractor and industry events where requiredImplementing and maintaining a strong contractor management framework for robust oversight of customer outcomes from contractor servicesUsing contractor, market and system MI to provide deep analysis on operational and commercial performance, identifying key improvement opportunities and delivering these through to fruitionWorking closely with the contractor network to build strong relationships and a clear view of individual contractor performance to support the implementation and delivery of improvementsCreating and maintaining clear and straightforward network performance reporting for the team and stakeholders at all levels – liaising with stakeholders to ensure strong feedback loops and communication channelsEssential skills/experience: Extensive experience with a national building repair networkStrong market knowledge of building repair costs and commercial dynamics within insurance claimsStrong analytical ability with demonstrable experience of working with MI and translating to a variety of different stakeholders – able to tailor communication and approachStrong relationship building skills with the ability to influence changeThe interview process: Recruiter intro and screening call 1st stage interview with hiring leader (MS Teams) As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably, we are unable to offer sponsorship for this role. Benefits: In addition to a competitive salary you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more...Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester; Bexhill; LondonType: Full time

Job Title: Pricing Manager – Multi Analytics Location: Bexhill/Leicester/London – Hybrid Welcome to Hastings DirectWe’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge. We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company. Pricing is more than just a number - it’s a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics. The Role: The Multi Analytics Pricing Manager will manage a team of analysts whose aim will be to find interesting information, segments and details about our multi product and multi policy households. They will work closely with our modelling, deployment and commercial teams to turn that into actionable ideas for other teams to put into deploy. What We Are Looking For:Analytically focussed - leveraging our data to find opportunities to drive value. Commercially aware – ability to view how any changes would affect customers. Managing intelligence from discovery to live, collaborating with our colleagues across the business. Insurance experience highly desirable (ideally Multi Product and/ or Multi Policy brokerage), as well as understanding of PCW market. Management and training of junior members of the team. Needs to be articulate, a good communicator and have strong stakeholder management skills. Technically: SQL essential, Python strong preference, Earnix nice to have. Interview Process: Recruiter screening call 1st Round – Intro call with Hiring manager 2nd Round – Case study round What we will give you: Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers websiteBenefits: in addition to a competitive salary and 5k car allowance you will also receive…Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detailCompetitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonusPhysical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seenFinancial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing supportMental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needsThere's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: London / Hybrid; Bexhill / Hybrid; Leicester / HybridType: Full time

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. Hybrid working available from either our Bexhill or Leicester locations.What does the role involve?This is an exciting opportunity for a Senior Digital Engineer to work across all aspects of the software development lifecycle; providing leadership, supporting and delivering high quality software changes across Hastings' systems and platforms. You will be responsible for working across all aspects of the software development lifecycle and operating within agile teams from application support and change functions.As a senior member of the team, you’ll play a pivotal role in shaping our technical direction and supporting others to deliver high-quality solutions.Your responsibilities will include:Providing technical leadership, making informed decisions on behalf of the team, and effectively managing stakeholder expectations.Designing, building, and modifying complex software systems in line with agreed standards and best practices.Estimating engineering tasks and offering guidance to peers to ensure efficient delivery.Quickly and effectively debugging and testing complex code to maintain performance and reliability.Mentoring junior team members, offering support, sharing knowledge, and helping them grow in their roles.Skills we would love you to have:We’re looking for someone with strong technical expertise and a passion for building high quality, user-centric web applications. Ideally, you’ll bring:Hands on experience in an IT role supporting and developing enterprise-level, customer and employee-facing web applications. Expertise in JavaScript, with a strong focus on React JS, this is essential. UI/UX development experience, with a keen eye for design and usability.Extensive knowledge of front-end technologies including HTML/HTML5, XML, DHTML, CSS/CSS3, SASS, LESS, JavaScript, React JS, Redux, Flex, jQuery, JSON, Bootstrap.Strong proficiency in JavaScript fundamentals, including object models, DOM manipulation, event handling, data structures, algorithms, and JSX.Current experience with ReactJS workflows such as Flux, Redux, Create React App, and data structure libraries. Solid understanding of RESTful APIs and token-based authentication (e.g., JWT).Familiarity with popular frontend development tools such as Node, NPM, CI/CD pipelines, DevOps practices, and performance testing frameworks like Jest and React Testing Library. Experience with performance and memory tuning using relevant tools.What we offerJoin us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. RewardSalary – Attractive salary based on experience + Car Allowance (pay reviews also completed each year) Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback atHastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Bexhill / Hybrid; Leicester / HybridType: Full time

Principal Engineer (Front End)We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. This is a Hybrid opportunity available from our offices in Leicester or Bexhill At Hastings Direct, we’re transforming how we build, deliver, and scale technology across the organisation. We’re looking for an experienced Principal Engineer to play a critical leadership role within our Technology Engineering function, helping shape engineering standards, drive delivery excellence, and influence enterprise‑wide outcomes. This is a highly visible role, combining hands‑on technical leadership, strategic influence, and people development within a fast‑paced CIO environment. We are looking for a strong leader of people who can inspire high performance, coach and develop engineering talent, and set the standard for technical excellence while driving meaningful business impact. What you’ll be doing: As a Principal Engineer within the Technology Engineering team (CIO), you’ll play a key role in developing engineers through line management, mentoring, sponsorship, and delivering clear, constructive feedback. You’ll be deployed to the highest‑priority business challenges, quickly resolving complex issues and helping the organisation learn how to prevent them in future. You’ll provide strategic and technical input to improve project outcomes and influence the company’s direction through high‑impact delivery. Working closely with stakeholders, you’ll shape and improve the delivery pipeline by identifying gaps and leading solutions that increase speed, reliability, and consistency across the SDLC. You’ll also identify opportunities to reuse and enhance existing platforms to maximise engineering investment. You’ll lead the Centre of Excellence for your domain, driving tooling improvements, establishing best practices and controls, and embedding continuous learning. As a recognised role model, you’ll champion high standards, link technical decisions to business impact, and foster a high‑performance engineering culture. Technical Skills & Experience Required: What we’re looking for Strong transformational leadership skills, with the ability to influence decisions and implement new processes aligned to business goals Excellent mentoring and people development capability Extensive experience in application and/or web development within an Agile environment Tools & Technologies: Strong experience with at least one Agile methodology (Scrum, Kanban, SAFe) and tools such as Jira or Octane Expert knowledge of cloud platforms Advanced coding expertise in React or React native app development frameworks Expert use of GitHub for source control Strong understanding of build, release, and deployment automation Proven ability to design and integrate CI/CD pipelines using tools such as Azure DevOps or Jenkins Deep experience with continuous integration platforms (Azure DevOps, Jenkins, or equivalent) Application Domains: Customer‑facing web and mobile e‑commerce Document templating and production systems Distributed n‑tier architectures Web services and API‑driven / service‑oriented architectures Operational reporting platforms Desirable: Monitoring tools such as Grafana, Dynatrace, or equivalent If you’re an experienced engineering leader who has previously managed and developed technical teams, thrives in a fast‑paced environment, and is motivated by driving both people and technical excellence, we’d love to hear from you. Apply now to join Hastings Direct and play a senior leadership role in shaping our engineering capability, culture, and impact across the business. What we offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Regrettably, we are unable to offer sponsorship for this role.Reward Salary – Attractive salary based on experience + Car Allowance (pay reviews also completed each year) Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + Bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester; BexhillType: Full time

Senior Pricing Analyst | Multiple opportunities across Risk Pricing, Retail Pricing and TelematicsLocation: Bexhill/Leicester HybridWe’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture.We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company.Pricing is more than just a number – it’s a strategic capability. At the heart of Hastings is deep risk insight – continually improving how we assess, segment and price risk through data and analytics.As part of our growth, we’re looking for a number of Senior Analysts to join us where your expertise is valued, your ideas are heard and your impact is visible - join our Pricing, Data and Analytics community that has invested for the long term and build a successful, future focused pricing career.The opportunity You will be at the forefront of developing and evolving sophisticated, segmented pricing across our insurance products - directly influencing portfolio performance by delivering high quality analytical insight, refining pricing accuracy and driving measurable commercial outcomes.With all the visibility, ownership and opportunity to see your work evolve into real business impact.How you will make a differenceDesign and enhance pricing segmentation that improves loss ratio and trading performanceDeliver robust monitoring frameworks to track portfolio health and pricing effectivenessIdentify optimisation opportunities and drive continuous improvementPartner with underwriting, commercial and data teams to influence strategic decisionsContribute to the evolution of our pricing capabilityPricing Analysis & SegmentationDeveloping, refining and maintaining segmented pricing approaches across products and customer groupsAnalysing performance at segment level to identify pricing opportunities, emerging risks, and areas for optimisationCreating and applying pricing adjustments or overlays where needed to improve accuracy and competitivenessMarket & Customer InsightKeeping up to date with market, customer, and regulatory trends that may affect pricing strategyIdentifying new opportunities to enhance pricing segmentation or improve commercial outcomesSupporting testing and experimentation aimed at improving segmentation effectivenessCross‑Team CollaborationAdvising stakeholders on the most effective use of segmentation and pricing toolsWorking closely with colleagues across Pricing, Underwriting, and Product teams to ensure initiatives align with strategy and regulatory expectationsTranslating analytical findings into clear, actionable recommendations for non‑technical colleaguesThe skills and experience we’re looking for Strong analytical skills with experience in pricing, modelling, or quantitative analysisGood understanding of general insurance pricing principles, including segmentation and performance monitoringProficiency in analytical tools or programming languages (e.g., Python, SQL, R, SAS)Ability to break down complex problems and present insights clearly and conciselyStrong stakeholder management and the ability to influence through evidence-based insightCurious, proactive, and comfortable working in a dynamic environment with competing prioritiesOur interview process involves: Screening call to explore your skills and experience Technical case study, followed by panel interviewAs a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's websiteRegrettably, we're not in a position to offer visa sponsorship for these roles, either now or in the foreseeable future.Benefits: In addition to a competitive salary, you will also receive…Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detailCompetitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonusFinancial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing supportMental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needsThere's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester; BexhillType: Full time

Welcome to Hastings Direct – From our Group HR Director Pam Angel We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you. As a Solution Architect you’ll be joining a team at the forefront of defining our Cloud infrastructure and AI capabilities. You’ll collaborate closely with key stakeholders across the business and technology to design and deliver innovative, customer focused solutions. Job DetailsThis is a high-impact role in our Solution Architecture team, shaping cloud-first solutions that span multiple platforms and services.You’ll be a custodian of our technology estate: evolving roadmaps, promoting re-use, and keeping solutions aligned to our architecture principles and standards.You’ll lead technical assessments and architecture decision-making, setting clear direction on patterns, integration approaches, and cloud capabilities.Working closely with business and engineering stakeholders, you’ll translate opportunities and challenges into pragmatic target solutions.You’ll be part of the fast paced AI delivery cycle, establishing the tools that support from PoC to production rollout.You’ll build trusted-adviser relationships—confidently influencing and negotiating on the flexible elements of the design to land the best outcome.Skills we would love you to haveStrong hands-on experience designing and governing solutions on Microsoft Azure (including security, resiliency, and cost considerations).Proven ability to modernise application landscapes—shaping new builds and transformations using contemporary architecture patterns.Practical AI capability experience—identifying valuable use cases and enabling or building solutions and tools that deliver measurable business outcomes.Excellent communication and stakeholder management skills—able to bring clarity, tell the story of the architecture, and gain alignment across business and technology.You’ll be part of a dynamic CIO group where we strive hard to get our work done with a customer focus and collaborative colleague support.Hybrid working available from our Bexhill location.What we offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. RewardSalary – Attractive salary based on experience + car allowance (pay reviews also completed each year) Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Physical Wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing programme – At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: BexhillType: Full time

Job Title: Senior Complaints Operations Leader Location: Leicester or Bexhill (Hybrid)Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. Role overview As Senior Complaints Operations Leader, you’ll be responsible for leading a large-scale complaints operation across Retail Insurance and Claims, with accountability for delivering fair customer outcomes, meeting regulatory requirements, driving operational performance and creating a culture of continuous improvement.As a key member within our Complaints Leadership Team, you’ll shape complaint strategies, influence broader business improvements and work closely with Claims, Customer Operations, Risk, Compliance and Learning & Development to reduce complaint demand and improve customer experience.Job details – you’ll need to have demonstrable experience in: Operational Leadership – leading and developing a team of Operational Leaders responsible for complaint handling operations, creating a high-performing culture focused on accountability, customer outcomes and employee engagement, ensuring effective resource planning and operational capacity management and delivering against complaint volume, productivity, quality and customer outcome targetsCustomer and Regulatory Outcomes – ensuring complaints are handled fairly, consistently and in line with FCA DISP requirements and Consumer Duty expectations, driving improvements in complaint resolution at the earliest possible stages, reducing complaint cycle times and increasing first touch resolution opportunities and maintaining robust governance and controls, acting as an escalation point for complex, high-risk and high-profile complaintsInsurance and Claims Expertise – providing senior operational leadership across both Retail Insurance and Claims complaints, using deep understanding of policy administration, underwriting, customer servicing and claims journeys to identify root causes, partnering with Claims and Operational teams to address recurring customer pain points and supporting business-wide initiatives to improve claim and service experiences that generate complaint volumesPerformance Management – owning the delivery of operational KPI’s including complaint volumes, resolution times, ombudsman overturn rates, customer outcomes, quality measures, employee engagement, cost efficiency and presenting business performance insights and recommendations to senior stakeholders and executive audiencesContinuous Improvement – challenging existing processes and identifying opportunities for automation, digitisation and simplification, leading transformation initiatives to increase efficiency while maintaining customer outcomes and supporting the implementation of new technologies/complaint handling capabilitiesStakeholder Management – building strong partnerships, representing complaints within governance forums and strategic business initiatives and supporting executive reporting and regulatory engagement where requiredEssential skills/experience: Significant operational leadership experience within complaints, customer operations, claims operations or conduct-focused environments with a strong understanding of customer journeysProven experience of managing senior operational leaders, with large spans of control and leading operational teams through multiple management layers – with exceptional coaching capabilityStrong understanding of FCA complaint handling requirements and Consumer dutyTrack record of leading change, transformation and continuous improvement programmes, with experience of using MI, data and insight to drive decision makingStrong understanding of Retail Insurance products and Claims knowledge across one or more insurance linesThe interview processRecruiter intro/screening call 1st stage interview with hiring leader 2nd interview with hiring leaders leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role.Benefits: in addition to a competitive salary and 5k car allowance you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more...Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester; BexhillType: Full time

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement.We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement.We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success.Job DetailsYou will leverage AI tools to accelerate test automation while maintaining high standards of quality and reliability. You will critically assess AI-generated outputs, contribute to the testing and continuous improvement of AI-enabled solutions, and apply AI in a secure, responsible and effective way.Use AI tools to support the development and maintenance of test automation and test cases, helping to improve productivity, quality and delivery outcomes.Create clear prompts to achieve useful results from AI tools and reviews AI-generated outputs to confirm they are accurate, relevant and fit for purpose before use.Apply AI in accordance with organisational standards for security, privacy, and responsible usage, including costs. Supports the testing of AI-enabled solutions and actively develops knowledge of emerging AI testing techniques and tools.You will be working as an individual collaborator on one of many sprint teams alongside colleagues that cross multiple disciplines.You will be actively taking part in sprint ceremonies; sharing updates and blockers in daily standups, estimating and committing in sprint planning or helping your team move forward in their behaviours by providing input in sprint retrospectives.You will ensure user stories are captured in accordance with your teams’ definition of ready, because you know how important that is to the quality of a delivered feature.Skills we would love you to have You will apply a curious mindset to understand systems, customer needs and technical challenges, proactively exploring new approaches and technologies that improve testing efficiency, quality and delivery outcomes.You will be comfortable collaborating on an Agile sprint team in at least than one of its forms: Scrum, Kanban, Safe.You will be confident and vocal in sprint ceremonies like stand-ups, planning, retrospectives, 3-amigos and backlog elaboration.You will be familiar with contributing to backlog management in Jira or Octane, collaborating with colleagues to define work items, and recording your own activity in tasks.You will be familiar with test case management in tools such as Octane or X-Ray, ensuring your test scenarios and test results are traceable to work items for features.You can confidently collaborate in writing acceptance criteria using declarative gherkin to capture business rules that you can then run as automated tests with Cucumber. You will possess strong coding skills that you can demonstrate in implementing automated tests in one or more of Java, JavaScript, Typescript, C#.You will be comfortable with Source control using GitHub to collaborate with others and share your code.You will be skilled with user interface automation with Selenium & Selenium Grid, Playwright or Cypress.You will be able to implement tests against API either in code or via tools such as SoapUI, Postman.Unfortunately we are unable to progress with candidates that require sponsorship at this time.What we offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.RewardSalary – Attractive salary based on experience (pay reviews also completed each year)Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance.Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needsThere's more! – 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Bexhill; LeicesterType: Full time

Motor Claims Desktop EngineerLocations: Leicester/ Bexhill Hybrid - With the expectation to come into the office once a month.Welcome to Hastings Direct – From our Group HR Director Pam AngelWe’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a companyWe provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you. Job Role:A Motor Claims Desktop Engineer assesses vehicle damage remotely, reviewing repair estimates and ensuring that repair methods and costs are accurate, safe, and aligned with industry standards. Using recognised estimating tools, they validate repair routes, support repair-versus-total-loss decisions, and help manage overall claims cost and quality.The role works closely with repairers, claims handlers, and customers to provide clear technical guidance, negotiate where necessary, and monitor repair progress. By identifying inconsistencies and ensuring repairs follow best practice, the Desktop Engineer plays a key part in delivering a smooth, efficient, and technically robust claims journey.What you will be doing:Act as a dependable vehicle and engineering subject matter expert, supporting colleagues, customers, and contributing to knowledge‑sharing across the function.Review all vehicle damage repair estimates promptly and consistently, ensuring accuracy and appropriate repair methods.Investigate and challenge repair estimates and external engineering assessments where necessary to maintain strong cost control and achieve the best customer and commercial outcomes.Support, review, and carry out supplier audit actions when required, providing constructive feedback to strengthen performance and relationships.Maintain accurate and up‑to‑date information across all claims systems and supplier platforms in line with internal processes.Continuously develop engineering capability by identifying improvement opportunities, enhancing skills and processes, and maintaining relevant industry knowledge and processes.What skill you require:Act as a dependable vehicle and engineering subject matter expert, supporting colleagues, customers, and contributing to knowledge‑sharing across the function.Review all vehicle damage repair estimates promptly and consistently, ensuring accuracy and appropriate repair methods.Investigate and challenge repair estimates and external engineering assessments where necessary to maintain strong cost control and achieve the best customer and commercial outcomes.Support, review, and carry out supplier audit actions when required, providing constructive feedback to strengthen performance and relationships.Maintain accurate and up‑to‑date information across all claims systems and supplier platforms in line with internal processes.Continuously develop engineering capability by identifying improvement opportunities, enhancing skills and processes, and maintaining relevant industry knowledge and processes.The interview process:Our interview process involves the below: 30 min Screening call1-hour virtual InterviewWhat we offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Regrettably, we are unable to offer sponsorship for this role.What we offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. RewardSalary – Attractive salary based on experience (pay reviews also completed each year) Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester / Hybrid; Bexhill / HybridType: Full time

£750 NEW STARTER BONUSLet your brilliance shine with Sussex Housing & Care.We have exciting opportunities. Perhaps youre looking for work, or have spent recent months reflecting on your life goals?If youre looking for job satisfaction, to be part of a friendly and supportive team, and to brighten peoples lives, look no further, though please note the due to the responsibilities of the role previous experience is essential. We will provide training and support you from the very beginning. We offer a competitive salary, flexible hours, benefits and bonus schemes.If you share our values;to put residents at the heart of everything you do;to care about what you do and the impact you have;to treat everyone with fairness, dignity, kindness and respect; andto make a difference together as one team...come and #CareWithUs. We are a Real Living Wage employer and we care about our people.Your role will include providing person centred care and support to our residents including personal care and assistance at meal times.If you are caring, customer focused, able to keep accurate records and committed to providing a high standard of care then this could be the role for you.Candidate Requirements A Care Certificate Framework [2015] or Level 2 Adult Social Care Certificate [2024] is desirable but not essential. (You must be willing to undertake this training, but full support will be given to help you achieve this)A Level 2 Diploma in Adult Care or an equivalent qualification is also acceptable (or willing to work towards)Willing to undertake any other training relevant to the roleDue to the responsibilities of the role previous care experience is essential.Hours of work: 24 hours per week (shifts are: 07:00pm 07:00am)In return, youll have a rewarding role where you make a real difference every night , you'll get a competitive salary, £750 starter bonus, access to other benefits and bonus schemes. Well give you excellent support and continuous learning and development, as well as free uniform and parking. Sussex Housing & Care is a not for profit organisation which means that we reinvest any financial surplus back into the organisation to benefit our residents and employees. We are Real Living Wage employer.*Terms and conditions applyPLEASE NOTE, WE ARE NOT OFFERING SPONSORSHIPIf you have not heard from us within 2 weeks after submitting your application on this occasion your application has been unsuccessful.TPBN1_UKTJ

Job Title: Lead Auditor - Home ClaimsLocation: Leicester, London or Bexhill (all hybrid - with excellent flexibility offered for the right person)Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. Role overview This role combines both operational leadership and technical claims audit experience. You’ll lead, motivate and develop a team of Home Claims Auditors, ensuring the delivery of a robust and effective Audit function against business objectives. The role will also include completion of audits, operationally and externally, to enable Hastings to have assurance on the level of performance across Home Claims.Job details – you’ll need to have demonstrable experience in: Leading a group of colleagues to ensure successful outcomes are achieved, that delivery is maintained against schedules/SLA’s and ensuring all 121’s, team meetings and PDR’s are completedDeveloping a complete understand of all internal and supplier claims processes, new commercial initiatives, best practices and understanding the impact of inefficient processes or poor outcomes on the customer journey, leakage, other financials and fraudDesigning and developing relevant, effective audit approaches – capturing mechanisms which are flexible in nature to accommodate our changing business needs and allowing us to capture, monitor and measure performanceManaging relationships with senior stakeholders within each Supplier, ensuring scoping, attendance, agendas and feedback is delivered effectively and completing and managing both on-site and remote risk-based audits across the suppliersWorking with commercial teams, operational management and wider Claims leadership to effectively identify remedial actions, tracking and monitoring delivery and taking appropriate steps to deliver the financial benefits in line with objectivesManaging root cause analysis for all, including systems and controls and complaints (including FOS) and recommending improvements that support the goal of reducing justified complaints, increasing renewal retention and complying with FCA regulationsEssential skills/experience: Strong audit experience, ideally within the external supplier space, in a regulated environment such as insurance or financial servicesProven leadership experience – able to showcase strong coaching skills and team developmentStrong analytical skills and problem-solving skills – able to interpret MI to identify areas of risk and opportunity and showcase how to ‘fix’ the issues with a proactive approachKnowledge of home/household claims in an insurance setting is advantageousThe interview processOur interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leaders' leaderAs a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website. Regrettably we are unable to offer sponsorship for this role.Benefits: in addition to a competitive salary and 5k car allowance you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Bexhill; London; LeicesterType: Full time

Job Title: Risk Pricing Manager – Multicar & Multi ProductLocation: Bexhill/Leicester/London/– HybridWelcome to Hastings DirectWe’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge. We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company. Pricing is more than just a number - it’s a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics. Role PurposeThis role is responsible for delivering profitable growth through the development and optimisation of risk pricing strategies, with a particular focus on multicar and multiple product households.You will play a key role in shaping pricing approaches that grow the multicar portfolio and increase product holdings within multiple product households. This supports stronger customer relationships, improved loyalty, and better claims outcomes, contributing to Hastings Direct’s broader strategic ambitions.Key ResponsibilitiesDeliver profit and growth targets through effective development and optimisation of risk pricing modelsManage and enhance multicar pricing, including oversight of net rate performance and strategic positioningIdentify and deliver opportunities to grow the multicar book and increase product density across multiple product householdsDevelop new insights through the integration of data, analytical techniques, and ways of workingContinuously improve pricing models to expand competitive reach and address underperforming segmentsLead and contribute to risk pricing projects that deliver value across the businessDevelop and enhance pricing tools, methodologies, and best practicesCollaborate with cross-functional teams (e.g. underwriting, claims, marketing, data science) to align pricing with wider business strategySupport and develop team members through coaching, mentoring, and constructive peer reviewCommunicate insights, recommendations, and performance clearly to a range of stakeholdersCustomer & Conduct ResponsibilitiesEnsure customer outcomes are at the heart of pricing decisions, delivering fair and reasonable outcomesActively question and challenge where processes, approaches, or decisions may not meet customer expectationsSupport a culture of accountability, transparency, and good customer conductComplete all required regulatory and company training in line with FCA requirementsSkills & CapabilitiesWe encourage applications from individuals with a range of backgrounds and experiences. If this role interests you but you don’t meet every requirement, we’d still like to hear from you.Key Skills:Experience in pricing, analytics, or a related role within financial services or a similar data-driven environmentUnderstanding of underwriting principles and risk-based decision makingDesirable:Experience in personal lines insurance pricing, particularly motor or multicar portfoliosAwareness of dynamics within multiple product households and cross-product customer behaviourUnderstanding of the UK insurance market and competitive landscapeInterview Process: Recruiter screening call1st Round – Intro call with Hiring manager 2nd Round – Case study round What we will give you: Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers websiteBenefits: in addition to a competitive salary and 5k car allowance you will also receive…Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detailCompetitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonusPhysical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seenFinancial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing supportMental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needsThere's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: London / Hybrid; Bexhill / Hybrid; Leicester / HybridType: Full time

Job Title: Supplier Portal Development Executive - Home ClaimsLocation: Leicester, London or Bexhill (all hybrid)Welcome to Hastings DirectWe’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. Role overview As one of our Supplier Executives, we want to make it easy for Home Claims and our suppliers to work together through the tools we use every day. You’ll help to shape the tools that support supplier instructions, scoping, updates and communication, making sure it works well for everyone. You’ll provide clear MI to continuously improve customer and business outcomes.You’ll work closely with colleagues and suppliers to understand what’s needed now and in the longer term, and turn that into a practical, achievable roadmap for supplier interaction that supports the wider Home Claims strategy.Job details – you’ll need to have demonstrable experience in: Taking ownership of the supplier scoping and communication tool used by Home Claims, making sure it helps the business and suppliers work effectively and efficiently togetherWorking with supplier management, operational teams, suppliers and stakeholders to understand what the supplier tool needs to do now and in the future for scoping, costing, updating and providing clear and easy to use MIBuilding strong knowledge of how the tool works to you can help shape decisions about how we use, improve and integrate this and continuously reviewing tool performance, dealing with issues or escalations when they happenAgreeing a clear, prioritised roadmap for any set-up and integration improvements and working with change and technology teams to connect the tool with other Hastings and supplier systems, managing configuration changes successfullyReviewing each release afterwards to spot issues, capture learning and improve future rollouts and working closely with the tool provider on improvements, innovation and commercial opportunities whilst building a strong working relationshipBe the ‘go-to’ person for any questions about how the supplier tooling is used, managed and changedEssential skills/experience: Strong knowledge of configuring and understanding claims tools with exposure to systems change and/or implementation – with home claims experience being highly advantageousExperience of working with suppliers , confident working with people at different leaves to agree and deliver change and help shape strategic decisionsAble to demonstrate how you’d turn complex requirements into something clear and easy to understandThe interview processRecruiter intro/screening call 1st stage interview with hiring leader (MS Teams) As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably, we are unable to offer sponsorship for this role. Benefits: In addition to a competitive salary you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more... Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Bexhill; London; LeicesterType: Full or Part time

Digital Developer (Front End)Hybrid working available from either our Bexhill or Leicester locations.We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. What does the role involve?We are seeking a talented and motivated Mid-Level JavaScript/React.js Developer to join our growing development team. In this role, you will be responsible for building and maintaining modern, scalable front-end applications using JavaScript and React.js.You’ll collaborate closely with UX/UI designers, backend developers, and product managers to deliver seamless user experiences.Key Responsibilities:Software Development & StandardsDevelop and modify software to agreed standards with minimal supervision, applying development best practices and leveraging tooling to ensure high-quality, maintainable code.Testing & DocumentationConduct thorough testing and debugging, document work including GUNIT test coverage, and participate in code reviews to ensure error-free and well-engineered solutions.Team Collaboration & Agile DeliveryCommunicate effectively within the scrum team, attend daily stand-ups and internal meetings, and consistently deliver on user story commitments.Mentorship & Continuous ImprovementSupport junior team members, contribute to the Development Community of Practice, and stay current with evolving technologies and practices.Customer & Regulatory FocusComplete mandatory training, uphold fair customer outcomes, and challenge processes that don’t align with customer-first principles.Skills we would love you to have:Hands on experience in agile teams, developing enterprise-level applications.Strong proficiency in JavaScript and ReactJS, including core concepts like JSX, Virtual DOM, and component lifecycle. Experience with React workflows (e.g. Redux, Flux) and tools like Create React App is desirable.Familiarity with RESTful APIs, Java/JVM languages, and relational databases (SQL). Exposure to SOAP, JSON, XML, and object-oriented design is beneficial.Experience with GitHub for source control and a test-driven approach (TDD or BDD) is a strong advantage.DesirableExposure to Guidewire Insurance Suite or other digital insurance products is a plus.What we offerJoin us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Regrettably we are unable to offer sponsorship for this role RewardSalary – Attractive salary based on experience (pay reviews also completed each year) Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Bexhill; LeicesterType: Full time

Job Title: Building Network Manager Location: Leicester, London or Bexhill (all hybrid, but with an excellent degree of flexibility)Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. Role overview We’re looking for someone to build and manage a strong and effective building repair network for Home Claims customers. Day to day, you’ll be making sure that we have the right contractors in the right places, doing quality repairs quickly, safely and at a fair cost, whilst providing outstanding customer support.You’ll lead colleagues (and the network) to continuously improve performance, working closely with MI and internal teams to keep the service simple, well controlled and focused on great customer and business outcomes.Job details – you’ll need to have demonstrable experience in: Owning the strategy, set up and operational management of the Hastings Direct building repair network, making sure it supports strong customer outcomes, quality, resilience and commercial performanceFinding, onboarding and developing contractors with the right coverage, capacity, capability and standards to meet current and future repair demand and supporting procurement and commercial activity, including contractor selection, requirements and pricing arrangementsLeading contractor performance across contractual standards, including quality, timeliness, communication, complaints, cost and customer experience and using MI and insights to spot trends, fix root causes and improve costs, quality, cycle time, as well as customer experienceManaging budgets, forecasts, repair costs and supplier performance, finding ways to control spend without compromising customer outcomesLeading, coaching and developing colleagues supporting the repair network as our operating model grows, fostering a culture of accountability, collaboration, high performance and customer focusMaintaining strong quality assurance, including scope checks, technical reviews, audits and field inspections and making sure contractors and internal processes meet company, contractual, conduct, regulatory, health and safety and CDM requirementsEssential skills/experience: Strong experience in home/property claims, building repairs, restoration or construction management, with a clear understand of repair journeys combined with customer outcomesProven background and ability in managing contractor networks or supply chain partners, including onboarding, governance, performance and continuous improvementExcellent commercial awareness, with experience of managing budgets, repair costs, supplier performance and indemnity spendStrong understanding of contractor governance, quality assurance, risks and controls and service standardsConfident using MI and insights to assess performance, identify trends and drive improvements to cost, quality, cycle time and customer experienceThe interview processRecruiter intro/screening call 1st stage interview with hiring leader 2nd interview with hiring leaders' leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website. Regrettably we are unable to offer sponsorship for this role.Benefits: in addition to a competitive salary and 5k car allowance you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more...Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester; Bexhill; LondonType: Full time

Job Title: Home Risk Pricing Manager Location: Bexhill/Leicester/London Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there – our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge. We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company. Pricing is more than just a number – it’s a strategic capability. At the heart of Hastings is deep risk insight – continually improving how we assess, segment and price risk through data and analytics. The Role: The risk pricing manager will lead a team of 2 analysts with the aim of delivering our profit and growth targets for home. Key Accountabilities: Prioritising team resource and workstack items to help achieve our home profit and growth targets Analysing various data sources (including loss, policy, quote and market data), to identify opportunities to improve our risk pricing. Developing & delivering new insight, including the integration of new data, new innovative techniques and ways of working Working closely with Actuarial, Data Science, Underwriting, Data Engineering, Account Management, Retail and Counter Fraud / Digital teams Critically review technical models produced by actuaries and data scientists Analyse the above models to determine the optimal way to combine these model outputs to improve the pricing algorithm Analyse the models to identify segments where prices can be improved Create and maintain tools that enable us to source new pricing leads on an automated basis Representing the home team on various underwriting projects to generate value for the wider business Support the team through peer reviews, coaching and mentoring Ensure that we are meeting customers’ fair and reasonable expectations and provide fair outcomes for our customers. Band 4, with 2 direct reports, but flexible on this depending on candidate. What we’re looking for: Strong general insurance background/knowledge preferable Strong Analysis and coding experience. Python preferred, but if experience is with other coding languages then this can be trained up Comfortable working with and analysing numerical/statistical data Thirst for making change / Inquisitive, curious nature Collaborates well with colleagues from own team and other teams Good communication skills, written and verbal Interview Process: Recruiter screening call 1st Round – Intro call with Hiring manager 2nd Round – Case study round What we will give you: Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: inaddition to a competitive salary and 5k car allowance you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester; Bexhill; LondonType: Full time

Job Title: Contact Centre Leader - Complaints Location: Leicester or BexhillWelcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. Role overview As our Contact Centre Leader in Complaints, you’ll lead a high-performing insurance complaints operation, managing a team of Leaders, who in turn lead complaint handling teams that are focused on delivering fair, timely and customer-focused complaint resolution. You’ll be a visible and influential leader, working closely with senior stakeholders across Operations, Risk, Compliance, Quality Assurance and Customer Experience to drive service excellence and identifying opportunities for business improvement.This is a key leadership role for someone who can balance customer outcomes, regulatory compliance, operational efficiency and colleague engagement. You’ll create a culture of ownership, accountability and continuous improvement, ensuring customers receive the right outcomes.Job details – you’ll need to have demonstrable experience in: Leading, coaching and developing your Team Leaders within the Complaints operation, supporting them in managing performance, capability and overall colleague development – championing employee engagement and building a positive, high-performing cultureDelivering strong operational performance across complaint volumes, quality, customer outcomes and service level commitmentsDriving a culture focused on customer fairness, root cause analysis and continuous improvement, by using MI and performance data to identify trends, opportunities and risksTaking ownership of resource planning , capacity management and operational deliveryLeading operational change initiatives and implementing process improvements, providing regular updates and insight to senior stakeholders on operational performance and emerging complaint themesCollaborating with Quality, Risk Compliance and Customer Experience teams to improve complaint handling standards and ensuring compliance with FCA regulations, DISP requirements and internal governance standardsEssential skills/experience:Significant leadership experience within a regulated complaints environment, managing Team Leaders and delivering results, as well as coaching, developing and motivating teamsStrong knowledge of insurance complaints handling and regulatory requirementsExperience in leading operational performance through KPI’s, quality measures and customer outcome metricsExperience in using MI and data to drive decision making and performance improvement, with a track record of leading operational change and continuous improvement initiativesStrong stakeholder management skills, high level of customer focus and commercial acumenThe interview process Recruiter intro/screening call 1st stage interview with hiring leader 2nd interview with hiring leaders leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website.Regrettably we are unable to offer sponsorship for this role.Benefits: in addition to a competitive salary and 5k car allowance you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more...Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester; BexhillType: Full time

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. What does the role involve?As a .NET Developer with a passion for AI, you will play a key role within the Technology Engineering team in CIO by designing, building, and maintaining modern .NET applications while contributing to the organisation’s growing AI capabilities. Your primary focus will be delivering robust, scalable .NET solutions, with opportunities to explore how emerging AI technologies can enhance our systems and processes. You will collaborate with senior engineers and cross functional teams to understand business needs, identify automation opportunities, and support the introduction of AI capabilities into our business processes. This role offers room to grow your expertise in both software engineering and AI, within a supportive, innovative, and forward thinking environment. Hybrid working – 1 day per week on-site (Leicester or Bexhill offices)Key Responsibilities:Design and maintain scalable, high‑availability applications using C#/.NET.Build RESTful APIs and microservices that integrate across the organisation.Work closely with business and product teams to understand requirements and deliver quality solutions.Support the integration of AI tools, components, and services into .NET applications.Help evaluate new technologies, including AI platforms and engineering tools.Participate in Communities of Practice and internal knowledge‑sharing sessions.Collaborate with Engineering and Platform teams to ensure data pipelines and infrastructure support .NET and AI workloads.Contribute to cultural initiatives that encourage engineering excellence, AI literacy, and innovation. and innovation. What You’ll Need to SucceedCuriosity and enthusiasm for learning — especially around emerging tech and AI.Self‑motivation and proactive ownership of delivery.Strong collaboration skills across engineering and product teams.A commitment to agile principles and automation‑first thinking.Clear communication and strong teamwork.Ability to model good engineering practices and support junior colleagues.Strong analytical thinking and attention to detail.Ability to build positive relationships across the organisation.Openness to feedback and adaptability to new technologies.Skills we would love you to have:Strong experience in C# and .NET (including .NET Core 8/10+). Proven background in building backend services, APIs, and microservices. Understanding of APIs, containers, and cloud services, with a focus on Azure. Experience with version control (e.g., Git) and CI/CD practices. Strong problem solving ability and willingness to learn. Experience working in agile environments and cross functional teams. Interest in AI technologies and emerging AI engineering practices. DesirableExposure to large language models (LLMs), generative AI, or Azure AI capabilities such as Azure OpenAI or Foundry. Familiarity with data engineering concepts, vector databases, or retrieval augmented generation (RAG). Familiarity with responsible AI principles and data privacy considerations. Experience in insurance, financial services, or other regulated sectors. Knowledge of additional Azure services such as Application Insights or App Configuration. Understanding of DevOps practices and automated testing frameworks (e.g., xUnit, Moq). QualificationsEducated to degree level in Computer Science, Data Science, Mathematics, Engineering, or equivalent professional experience. What we offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Regrettably we are unable to offer sponsorship for this role RewardSalary – Attractive salary based on experience (pay reviews also completed each year) + BonusFlexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback atHastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Bexhill; LeicesterType: Full time

Job Title: Senior Pricing EngineerLocation: Bexhill/Leicester/London/– HybridWelcome to Hastings DirectWe’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge. We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company. Pricing is more than just a number - it’s a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics. Role overview Underwriting Delivery and Change are looking for a Senior Pricing Engineer who will not only contribute through their technical expertise but also play a crucial role in team development and strategic planning for rating change deliveries. The ideal candidate will be a leader, a communicator, and an innovator, committed to driving the team and the company’s pricing capabilities forward.Role purpose:As a Senior Developer, the primary focus is managing business as usual and strategic pricing implementation projects. They will collaborate with cross-functional teams, leveraging advanced Python skills for complex implementations and projects. Their role involves gathering requirements, designing optimized solutions, and developing and maintaining pricing algorithms. Alongside, you will guide and mentor pricing engineers, emphasising the need for curiosity and innovation to drive continuous improvement.Key Responsibilities:Collaborate with cross-functional teams to gather requirements and understand the pricing needs of the businessManage strategic pricing implementation and projects to support rating engine development.Design and proposed optimized solutions for pricing implementations to enhance performance and efficiency.Develop and maintain pricing algorithms using advanced coding skills in Python to meet the strategic goals of the company and manage complex implementations.Manage and conduct thorough testing of pricing changes before deployment, identifying errors, and ensuring accuracy and effectiveness of implementation.Manage pre-release activities, including code reviews, testing and recast analysis to ensure accurate implementation of pricing changes.Provide stakeholders with data-driven insights to facilitate better decision-making, refine implementation, and assist with release approval.Develop comprehensive documentation for implementations, strategies, and data pipelines while ensuring their security.Prepare and deliver progress updates on implementations and propose process improvements to enhance efficiency and pace.Guide and mentor pricing engineers, offering expertise in Python coding, SQL database management, and providing technical support and training on pricing implementation and coding best practices.Actively engage in recruiting top talent, providing support and guidance, and foster an environment where team members flourish and achieve their maximum potential.Skills, Knowledge and Expertise:Advanced proficiency in Python and SQL for developing and testing methodologies.Experience with Polaris PW rating engine tools and data visualization techniques.Experience working in an Agile environment utilising methodologies such as; Scrum/Kanban/BDD/TDD/Extreme ProgrammingExperience in managing complex projects and managing teamDemonstrated ability to communicate effectively with stakeholders at all levels.Strong track record of problem-solving and strategic thinking.Proven ability to influence team dynamics and drive skill developmentInterview Process Recruiter screening callIntro with hiring leaderCase study round – technical / CompetencyWhat we will give you: Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's websiteBenefits: in addition to a competitive salary and 5k car allowance you will also receive…Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detailCompetitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonusPhysical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seenFinancial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing supportMental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needsThere's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: London; Bexhill; LeicesterType: Full time

We are currently working with a multi sited accountancy firm based in Sussex who are looking to recruit a Client Manager for their Bexhill office.They offer a full range of accountancy and business advisory services to their client base, so you can expect a wonderfully varied role whilst working alongside a friendly and professional team.Working closely with the partners, you will manage a mixed portfolio of clients and cater to their accounts and tax needs, reviewing work completed by junior members of the team and acting as first point of contact for clients.If you love business development and networking, there is plenty of opportunity for you to become involved in this too.If you are ACA/ACCA qualified and pride yourself on being organised and technically strong, this could be the perfect chance to join a firm with true enthusiasm to deliver an outstanding service to clients. A generous salary bracket is on offer of 45,000 - 50,000.Not quite hitting the mark? Give us a call anyway! We’d love to chat to you - contact Dominique at ProTalent today.

Job Title: Analytics Engineer – TelematicsLocation: Leicester / Bexhill / London – HybridUnfortunately, we are unable to offer sponsorship for this positionWelcome to Hastings DirectWe’re a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we’ve made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same – building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD. If you like what you see, we hope you'll consider joining our team. We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you.Role Purpose As an Analytics Engineer in the Telematics Engineering team, you’ll play a key role in transforming raw telematics data into high-quality, productionised features that power pricing, underwriting, and data science workstreams.Sitting at the intersection of data engineering and analytics, you’ll design, build, and maintain scalable data models and pipelines that enable teams across Hastings to unlock value from telematics data.You’ll work closely with Data Engineers, Analysts, and Data Scientists, within a modern data platform (Snowflake, Azure, dbt) to deliver high-impact data products. These features directly influence pricing accuracy, risk assessment and the fairness of outcomes for millions of customers.Key ResponsibilitiesBuild and maintain robust, scalable data pipelines to process telematics (sensor/driver behaviour) dataDevelop and manage feature pipelines to create curated datasets for pricing and modelling use-casesTransform raw data into clean, reliable, and analytics-ready data models using SQL and dbtOwn datasets end-to-end, including testing, reliability and documentationOptimise performance of queries and data models within cloud data warehouse environmentsSupport self-service analytics and feature engineering through well-designed data productsContribute to continuous improvement of the Telematics data ecosystem and feature engineering capabilitiesEssential Skills & ExperienceAdvanced SQL skills (complex transformations, performance optimisation) and experience working with large-scale datasetsHands-on experience with dbt (or similar transformation frameworks)Experience with version control (Git)Strong problem-solving skills and attention to data qualityDesirableExperience working with telematics / IoT / event-stream dataExposure to insurance, pricing, or risk modelling domainsExperience with Python and CI/CD practices for data processing and pipeline developmentFamiliarity with cloud data platforms (e.g. Snowflake, Azure, Databricks)How You’ll WorkCollaborate to enable teams across the business to build meaningful telematics-derived featuresWork in an agile setup, contributing to both ad-hoc and strategic initiativesEngage with stakeholders across the business to translate requirements into technical solutionsHelp shape best practices in analytics engineering within telematicsThe interview process:Our interview process involves the below: Recruiter screening call Intro with Hiring managerInterview with hiring team – Case studyAs a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers websiteBenefits: In addition to a competitive salary you will also receive…Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detailCompetitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonusFinancial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing supportMental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needsThere's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.If you are interested in any other positions at Hasting Direct – you can view our live vacancy list via our carers page. Link below:CareersHastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: London; Bexhill; LeicesterType: Full time

Senior Microservices EngineerWe’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. Hybrid working available from either our Bexhill or Leicester locations.What does the role involve?As a Senior Microservices Engineer, you will contribute to the design, development, and maintenance of scalable and resilient microservices-based applications within the CIO Technology Engineering team. You will work closely with the Principal Engineer, Group Architecture, and cross-functional scrum teams to deliver high-quality solutions aligned with business and technical requirements.You will be responsible for implementing microservices using best practices defined by the Community of Practice, ensuring consistency, reusability, and maintainability across services. You will actively participate in code reviews, technical design discussions, and contribute to the continuous improvement of engineering standards.In this role, you will mentor junior engineers, support the adoption of modern engineering practices, and help identify and resolve technical issues early to reduce risk and prevent technical debt. You will also contribute to the creation and tracking of team-level KPIs and support the Principal Engineer in driving strategic initiatives.Experiences/Skills needed:Extensive hands-on experience developing Java based microservices in production environments, with the technical depth expected of a senior-level engineer.Strong experience working in agile teams, with a solid understanding of iterative delivery and stakeholder collaboration.Proven ability to influence technical decisions, contribute to process improvements, and support the company’s engineering vision.Experience Providing technical leadership, guidance, and mentoring to engineers, supporting knowledge sharing and capability development.What we offerJoin us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Regrettably we are unable to offer sponsorship for this role RewardSalary – Attractive salary based on experience (pay reviews also completed each year) Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Bexhill / Hybrid; Leicester / HybridType: Full time

Job Title: Product Manager – Digital Journeys Location: Bexhill, London or LeicesterWelcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. Role overview At Hastings Direct, our Claims Transformation team is reshaping how customers notify us of an accident and manage their claim.The growth of our digital journeys has created the need for a Product Manager who can bring strong product management capability to the team and drive continuous improvement across these customer experience. These journeys are critical to our customers, support thousands of users each month, and often serve people making an insurance claim for the first time during a stressful period. We’re looking for an inquisitive and analytical individual who can identify customer needs and emerging issues through data, trends and insight, and work collaboratively to deliver effective solutions.Job details – you’ll need to have demonstrable experience in:Accountability for the continuous improvement of the product/service to achieve agreed customer and commercial outcomes and developing data-led insight that supports continuous improvement and informed product decision-makingTranslating insight into action by working cross functionally to define and deliver appropriate solutionsLeading research with customers, colleagues and third parties to understand qualitative performance and inform backlog prioritisationUnderstanding the product’s competitive landscape and wider market factors influencing performance and articulating these to the wider businessEnsuring there is appropriate debate, discussion and challenge of risks within your area of responsibility and accountability for ensuring all internal governance and regulatory requirements are metOwning the Claims Digital Estate, including brochureware, FAQs, and help and support content, while contributing to the wider Digital Contact StrategyEssential skills/experience:Proven experience in developing and delivering product strategy, including UX and service design capabilityExperience of managing in-life digital products/services, with a strong understanding of optimisation, continuous improvement and previous ownership of long-term roadmapsExperience of supporting and embedding a product/service-led culture within organisations committed to a more customer-centric approach to product and service developmentA good understanding of qualitative and quantitative techniques to spot patters and to drive actionable insightExperience of collaborating with multidisciplinary teams to solve complex problems that improve service outcomes and deliver cost savingsA strong visual and verbal communicator, able to engage and influence a broad range of stakeholders and build effective working relationshipsThe interview process Recruiter intro/screening call 1st stage interview with hiring leader 2nd interview with hiring leaders leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role.Benefits: in addition to a competitive salary and 5k car allowance you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more...Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Bexhill; London; LeicesterType: Full time

Job Title: Transformation Manager – Retail Operations Location: Leicester or Bexhill (both hybrid) with an excellent degree of flexibilityWelcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. Role overview As our Transformation Manager, you’ll lead and deliver strategic change across Retail Operations and cross-functional programmes of work; driving opportunities across growth, customer experience, operational efficiency, commercial performance, regulatory compliance and colleague engagement. By working closely with wider teams and stakeholders, you’ll identify opportunities, design solutions and embed sustainable improvements and changes that support the wider retail strategy.You’ll be converting strategic big bets into clear, actionable transformation plans and coordinating end-to-end delivery of change initiatives, as well as supporting the development of our Transformation Analysts and Business Readiness Executives, ensuring consistent delivery capability across the team.Job details – you’ll need to have demonstrable experience in: Shaping and Prioritising Transformation Strategy – partnering with senior stakeholders across Operations and key business functions to identify, assess and prioritise strategic transformation opportunities, translating business objectives, customer insights, operational performance, regulatory requirements and market trends into a sequenced portfolio of change, with clear roadmaps and measurable outcomesLeading End to End Transformation Delivery – owning the delivery of transformation initiatives from discovery and business case development through to implementation and benefits realisation, managing scope, plans, budgets, risk, dependencies and quality standards to ensure successful customer, colleague and commercial outcomesDriving Continuous Improvement and Insight Led Change – using data, operational KPI’s, customer feedback and colleague insight to identify improvement opportunities, applying structured transformation, change and process improvement methodologies to redesign processes, validate solutions and deliver sustainable operational efficienciesEnsuring Business Readiness and Adoption – leading operational readiness activities to support successful implementation, ensuring people, processes, systems, controls, training, communications and performance measures are in place, with changes effectively embedded into BAU and benefits are tracked through post-implementation reviewsBuilding Stakeholder Engagement and Change Capability – developing strong cross-functional relationships across Operations, Technology, Compliance and enabling functions, influencing decision making, managing change impacts, communicating progress and risks and supporting the development of transformation capability across the teamMaintaining Robust Governance, Risk and Regulatory Compliance – ensuring all initiatives comply with governance frameworks, regulatory obligations and internal controls, maintaining effective reporting, documentation, benefit tracking and risk management while safeguarding delivery quality and operational integrityEssential skills/experience:Proven transformation and change leadership – experience in delivering complex, multi-channel transformation, change and continuous improvement programmes (ideally within a regulated environment), with a proven track record of leading end to end changeStrategic planning and portfolio management – demonstrable experience in translating complex strategic objectives into actionable transformation plans, shaping portfolios of work through prioritisation and sequencing, and aligning initiatives to commercial, customer and cost/control outcomesCommercial and business case expertise – strong commercial acumen with the ability to independently develop and present compelling business cases, benefits realisation plans and ROI models, ensuring investment decisions are supported by robust analysis and clear value propositionsDelivery, process improvement and risk management – proven capability in programme delivery, operating model design, process mapping, requirements definition and continuous improvement methodologies, alongside structured risk management, RAID governance and benefits realisation controlsStakeholder management, influence and communication – exceptional stakeholder engagement, facilitation, negotiation and communication skills, with experience of managing stakeholders and SME’s across multiple functions, simplifying complex concepts and influencing decision making at all levelsAnalytical thinking and independent working– strong analytical, problem-solving and organisational skills, including root cause analysis, ambiguity management and confident decision making, able to work independently with strategic direction, manage multiple priorities and delivery high quality resultsThe interview processRecruiter intro/screening call 1st stage interview with hiring leader (Teams)2nd interview with hiring leaders leader (Teams)As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Regrettably we are unable to offer sponsorship for this role.Benefits: in addition to a competitive salary and 5k car allowance you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more...Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester; BexhillType: Full time

Service Delivery Partner InPost is one of the UK's largest parcel delivery networks, delivering millions of parcels every week across the UK, including to over 15,000 parcel lockers. As the number of deliveries continues to grow, we are always looking to partner with more independent subcontractors and distribution businesses who can help get our parcels where they need to be, when they need to be there. We operate all over the country, so it doesn't matter where you're based. If you're a local delivery company or a start-up looking to take on more deliveries, we need you to help us expand our reach. Want to join InPost? As a Service Partner with InPost, you'll be given a set district for you or your team to deliver in. You'll need to deliver every item safely and on time. After all, you'll be responsible for looking after your business, covering everything from van maintenance, service performance, compliance and driver pay for those who have a team. We pay competitively for your services Potential to earn up to £25p/h (paid per parcel).Want to take on other areas? No problem! For anyone who is ambitious, the opportunities to earn are huge! There are plenty of parcels to be delivered and money to be earned as one of our Service Delivery Partners. We'll give you your own tour You can plan your own route and will be allocated a specific tour where you will deliver each day. You will collect your parcels from your local Service Centre, scan and load them on to your own van(s) and then get out on the road. We'll support you and help you grow your own business You get all the independence of being self-employed, plus we will provide full training. We will give you all the tools to grow your own business if you wish with extra drivers, extra parcels, and more money! What you need to show us We are looking to partner with high-performing delivery drivers with a passion for achieving results. To get started today, you'll need to have the following in place: Must have your own 3.5 tonne Van Or Your own team of drivers and fleet of vans Goods in transit and public liability insurance Limited Company Registered Full UK or EC/EEA valid driver's licence Right to work documentation Support for your drivers to ensure the successful delivery of our parcels, 6 days a week Want a bit more? All our Self-Employed Delivery Drivers have access to the following: Partner Discounts Health and Wellbeing Programmes - Offering support from managing relationships to finance Develop and grow your business - There's plenty of parcels to deliver meaning the earning opportunity is your hands. InPost recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills. If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss TPBN1_UKTJ

Cyber Security Placement Programme - No Experience Required Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 10-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Network Engineer Placement Programme - No Experience Required Our training will help you kick-start a new career in Network Engineering We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 8-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician, with a great starting salary. You will need to gain two years experience in this role before you can progress into a Network Engineer role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the networking field. This will consist of online training, practical training and an official exam. Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Senior Construction Safety Officer Location Hastings, East Sussex, TN35 5AA £28.24 PER HOUR PAYE OR £37.50 PER HOUR VIA UMBRELLA Must have SMSTS and CSCS card Must have construction H&S experience. Ideally with SMSTS and CSCS. Following an internal audit a number of unsafe conditions and contractor activities were observed on site. There is a lack of effective control measures on site and we require someone to improve compliance and improve health and safety standards. The worker will need to have a bit of presence about them in case the need to stop the work, advise and ensure they are happy before work recommences. If this role sounds of interest please send me your CV and i will be happy to give you a call

Web Developer Placement Programme - No Experience Required Our training courses will help you kick-start a new career as a web developer. We are recruiting for companies who are looking to employ our Coding Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 3-6 months: Step 1 - Introduction to Development - Complete a selection of professional and industry recognised coding courses covering HTML5, CSS3, Javascript and Python. The training is delivered via multimedia rich video tutorials, presentations and quizzes, through a portal that you study from home. These courses will give you the basic understanding of the front end programming languages. Step 2 - Full-Stack Development - You will be studying a wide range of, mostly back-end programming languages and skills that will qualify you as a fully-fledged developer. Step 2 is heavily focused on the practical element of learning. With our courses, you will practice the skills as you learn them, through our inbuilt mini-project labs. Step 3 - Two real-world projects - Once you have completed your training you will be assigned 2 real-world projects by your tutor. The projects are the most important part of the Traineeship as it will showcase to employers your practical applications of the coding languages you learnt earlier in the Traineeship. The projects take on real-world scenarios for you to solve and will simulate similar projects that you will encounter when working as a future Developer. Step 4 - Portfolio Website - Now that you have completed the projects its time to showcase them on your own portfolio website. You will be creating a simplistic yet stylish website where you will be able to showcase to potential employers a snapshot of your level of ability as a Full-Stack developer. This will include the coding languages you are proficient in, links to the two real-world projects you completed, Github work you accumulated during your studies and any other relevant information. Your Web Developer Role Once you have completed all of the mandatory training, which includes the online courses, practical projects and building your own portfolio, we will place you into a Web Development/Software Development role, where you will be guaranteed a great starting salary. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in coding? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Trainee AI Engineer - No Experience Needed! Ready to launch a future-proof career in AI - even if you have zero experience? We’re looking for ambitious individuals ready to break into the world of artificial intelligence and data science. Our industry-leading AI Traineeship is designed to take you from complete beginner to a highly employable Junior AI Engineer, with full training provided and a guaranteed job offer (£30k average starting salary) within 20 miles of your location. Whether you're working full-time, part-time, or currently unemployed, our flexible, self-paced program allows you to train around your lifestyle and be job-ready in as little as 6-12 months. How it works - your journey to AI success Step 1: Discover AI Start your journey with our beginner-friendly mini-course bundle. Explore the fundamentals of AI through interactive videos, presentations, and quizzes - all accessible anytime, anywhere, through our easy-to-use online platform. Step 2: Full-Stack AI Mastery Dive deeper with in-demand technical skills including Python programming, data handling, machine learning, and version control with Git and GitHub. You’ll work on hands-on mini projects that mirror real-world challenges, helping you build confidence and a strong portfolio as you learn. Step 3: Get Certified Prepare for and earn your Microsoft AI-900: Azure AI Fundamentals certification, an internationally recognised qualification that proves your knowledge and boosts your credibility with employers. Step 4: Real-World Projects Showcase your new skills with two industry-based, practical projects assigned by your personal tutor. These projects are designed to give you real, portfolio-worthy experience, making you stand out to employers from day one. Your guaranteed future After completing your training, you'll be placed in a Junior AI Engineer role with a guaranteed starting salary of £25K-£45K. We work with top employers across the UK to ensure you get matched with a role close to home. We guarantee a job offer upon completion or 100% of your course fees refunded. We’re proud to have helped over 1,000 people each year transform their careers. Explore our success stories on our website and see what your future could look like. At a one off cost of £1499, 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in Ai and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Ready to future-proof your career? If you’re passionate about tech and ready to break into one of the fastest-growing industries in the world, apply now. One of our friendly advisors will be in touch to guide you through the next steps. ‘Please note that this is a training course and fees apply

An excellent opportunity has arisen for a Semi Senior Accountant to join a well established and growing accountancy practice in Bexhill. This is a fantastic opportunity for an ambitious practice professional looking to further develop their career within a supportive and collaborative environment. You'll work with a varied portfolio of sole traders and limited companies, gaining exposure to accounts preparation, tax compliance, bookkeeping and client management while continuing to build your technical expertise. The practice offers genuine opportunities for progression, alongside hybrid working following the successful completion of probation. Key Responsibilities Accounts & Tax Prepare statutory accounts for sole traders and limited companies. Prepare personal and business tax returns. Complete bookkeeping and maintain accurate financial records for a varied client portfolio. Assist with financial reporting and management accounts where required. Ensure work is completed accurately and within agreed deadlines. Client Management Build and maintain strong relationships with clients. Respond to client queries and provide professional day to day support. Liaise directly with clients to obtain information and resolve accounting queries. Maintain accurate client records and ensure confidentiality is upheld at all times. Practice Support Assist with the day to day administration of client work and appointments. Support invoicing, expense tracking and general financial administration. Collect, organise and analyse financial information for reporting purposes. Work closely with colleagues and external providers to ensure the efficient delivery of client services. RequirementsAAT qualified, ACA or ACCA part qualified, or qualified by experience. A minimum of three years' recent experience within an accountancy practice. Experience preparing accounts and tax returns for sole traders and limited companies. Strong bookkeeping experience. Good working knowledge of Xero and QuickBooks. Experience using IRIS would be advantageous. Strong Microsoft Office and Microsoft Excel skills. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage multiple deadlines. Excellent attention to detail and problem solving skills. Professional approach with a commitment to delivering exceptional client service. BenefitsCompetitive salary dependent on experience. Hybrid working available following successful completion of probation, with up to two days working from home. Friendly and collaborative working environment. Varied client portfolio across multiple industries. Ongoing training and professional development. Genuine opportunities for career progression within a growing accountancy practice. Please contact Mark Sitton on (phone number removed), or via for a confidential conversation. Refer a friend... We’re keen to remain the leading provider of the best accountancy talent in the South-East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We’re looking to work with the best accountancy practice and tax staff in the South-East so if your friends, family, or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you £200 of Love2Shop vouchers. (Terms & Conditions apply)

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £25-35k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £999, or 13 interest free monthly instalments of £92, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Employee Relations Consultant Bexhill-on-Sea, hybrid working £45,000-£48,000 p.a. DOE Are you an experienced Employee Relations professional looking for your next challenge within a fast-paced, commercial organisation? Do you have experience supporting complex ER casework? Are you confident partnering with senior leaders to provide pragmatic, commercially focused people advice? The Company: ER Recruitment are excited to be working with our client, who are a successful and nationally-known business. They are now looking for a talented and knowledgeable ER Partner to join their successful and dynamic team! With hybrid working and brilliant benefits, this role is perfect for anyone looking for a career with a team who will support but still maintain a great work-life balance. Role & Responsibilities of the Employee Relations Consultant: Partner with business leaders to provide commercially focused Employee Relations advice across your aligned business area. Manage a varied caseload including absence, disciplinary, grievance, performance and capability matters. Lead and support organisational change initiatives including restructures, consultation processes, redeployment and organisational design projects (desirable) Coach and influence managers to ensure consistent, fair and commercially balanced decision making. Provide expert guidance on employment legislation, policy and best practice. Support collective and individual consultation processes, working with Trade Unions and colleague forums where appropriate. Analyse Employee Relations data and trends, producing meaningful MI and recommendations to reduce business risk. Identify opportunities to improve people processes, policies and ways of working. Build trusted relationships across the business, supporting both commercial objectives and the wider people strategy. Ensure customer and colleague outcomes remain at the heart of all decision making. About You as the Employee Relations Consultant: Significant Employee Relations experience within a complex, fast-paced private sector organisation. Experience of organisational design (OD) or wider transformation projects would be highly advantageous. Strong knowledge of UK employment legislation and Employee Relations best practice. Experience coaching and influencing managers at all levels. Comfortable managing multiple priorities in a changing business environment. Strong analytical skills with experience using management information (MI) to identify trends and support decision making. Excellent written and verbal communication skills, with the ability to simplify complex issues. CIPD qualification or equivalent experience is desirable. Additional Benefits: Excellent Salary Hybrid working Generous holiday allowance with the opportunity to purchase up to 5 more days Flexible pension options Healthcare cash-plan Income protection and life assurance cover Cycle to work scheme * Discounts and cashback Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you

Join Big Give, the UK's leading match-funding platform and a pioneer in charitable technology. You will be developing and implementing Big Give's partnerships and philanthropy strategy while securing new funding commitments from high-net-worth individuals, foundations, trusts, and corporate partners

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Big Give, London-based, is seeking a Chief Partnerships Officer to drive major funding growth through partnerships with high-net-worth individuals, foundations, trusts, and corporate partners.

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu