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  • Retail Customer Service (20 hours)
    Retail Customer Service (20 hours)
    1 day ago
    £13.74 hourly
    Part-time
    Cobham

    Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer. Job Description As a Retail Customer Service Manager, you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers. Reporting to the Shop Manager you will be part of the Shop team, who will serve customers and build relationships to encourage repeat custom. Salary is £13.74 per hour. Are you ready to launch a winning career? What you will do • Deliver outstanding customer service., • Always urge safer gambling., • Take bets on different sports and events., • Process customer transactions including cash handling., • Help demonstrate our products and betting terminals to customers., • Handle customer complaints or concerns with empathy and problem-solving skills., • Work towards defined targets., • Maintain high shop standards., • Open or close the shop. Work patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be 20 hours. We will make it up of a blend of long opening or closing shifts, and shorter evening shifts. The rota will vary week to week. At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. Qualifications To be successful in this role: • You must be 18 years of age or over to work in one of our betting shops., • Previous work in a customer-facing setting., • Confidence working with customers in person., • Familiarity with cash handling and payment transactions., • The ideal candidate will have reliable transport to the shop. Additional Information Benefits At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like: • Optional overtime subject to availability., • Pension Scheme and annual ShareSave., • Discounts with hundreds of retailers., • Healthcare and wellbeing support., • Development opportunities. And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of dedicated people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Equal Opportunities If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. #LI-Onsite

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  • Sous Chef
    Sous Chef
    8 days ago
    £25000–£40000 yearly
    Full-time
    Weybridge

    Sous Chef Wanted - Valentina Kitchen Location: Valentina Deli & Kitchen Position: Full-Time Sous Chef Valentina Deli & Kitchen is looking for an experienced and passionate Sous Chef to join our growing team. We are seeking a skilled professional with strong experience in grill cooking, fresh pasta dishes, and pizza preparation who can support the Head Chef in delivering exceptional food and maintaining high kitchen standards. Key Responsibilities • Assist the Head Chef in the daily running of the kitchen, • Prepare and cook high-quality grill, pasta, and pizza dishes, • Ensure consistency, presentation, and quality across all menu items, • Supervise and support kitchen staff during service, • Maintain food safety, hygiene, and health & safety standards, • Help manage stock control, ordering, and kitchen organisation, • Contribute ideas for menu development and seasonal specials Requirements • Previous experience as a Sous Chef or Senior Chef de Partie, • Strong knowledge of grill cooking techniques, • Proven experience preparing fresh pasta dishes, • Experience stretching, preparing, and cooking authentic pizzas, • Ability to work efficiently in a fast-paced environment, • Excellent leadership and communication skills, • Good understanding of food safety and HACCP procedures, • Flexible, reliable, and passionate about quality food What We Offer • Competitive salary based on experience, • Staff meals and employee discounts, • Opportunity to grow within an expanding business, • Supportive and professional working environment, • Immediate start available If you are a motivated chef with a passion for Italian cuisine and experience across grill, pasta, and pizza sections, we would love to hear from you.

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  • Fleet Refurbishment Executive
    Fleet Refurbishment Executive
    23 days ago
    £28000–£35000 yearly
    Full-time
    Addlestone

    We are seeking a Fleet Refurbishment Executive to join our team, reporting to the Head of Fleet Refurbishment & Repairs. You will be part of an established team of friendly fleet experts, supporting the refurbishment and damage management of our growing car & van fleet across our UK network of repair and preparation centres. This is a vital role within our damage team, based at our head office in Weybridge. You will work with our customers and national fleet suppliers to ensure vehicles are inspected, assessed, and refurbished to the highest standards before returning to service or being remarketed. Responsibilities include: • Reviewing vehicle damage following off-hire inspections or site check-ins., • Coordinating refurbishment work across our repair and preparation network., • Liaising with repairers and preparation centres to obtain estimates and updates., • Ensuring damage assessments and repair requirements are accurately documented., • Monitoring refurbishment turnaround times and working with suppliers to meet targets., • Supporting the resolution of customer queries relating to vehicle damage or refurbishment., • Maintaining clear records of damage, repairs, and refurbishment activity., • Building strong relationships with refurbishment partners and suppliers., • Escalating repair delays or quality concerns to senior team members when required., • Providing operational support to the wider fleet technical and refurbishment team. We are looking for someone with: • Strong organisational skills, detail-focused, and able to thrive in a fast-paced environment., • A can-do attitude and the ability to integrate into our friendly and busy culture., • Experience identifying and recording vehicle damage (highly advantageous)., • Previous experience in a bodyshop, dealership service department, rental vehicle check-in, or fleet inspection role (beneficial)., • Excellent written and verbal communication skills with a clear focus on delivering outstanding customer care., • Confidence in communicating with customers, repair suppliers, and internal teams., • A willingness to learn and develop new skills relating to fleet refurbishment, damage management, and supplier coordination., • Proficiency in Microsoft Office, with good working knowledge of Excel and Word., • A full UK Driving Licence. Benefits of joining our team: • Competitive salary and bonuses (£28,000.00-£35,000.00 per year)., • Inclusion in the Herd Employee Ownership Trust (after 12 months)., • 23 days holiday + bank holidays, with additional days per service year (up to 28 days)., • Company pension scheme., • Unique working environment with a small and friendly team., • On-site free-to-use gym., • On-site parking., • Regular team events. This is a full-time, permanent position. Experience: Automotive repair: 1 year (preferred) Work Authorisation: United Kingdom (preferred) Work Location: In person

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