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Home based customer service jobs in United Kingdom

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  • Barista / Cafe All Rounder
    Barista / Cafe All Rounder
    12 days ago
    £15 hourly
    Part-time
    London

    We're looking for a skilled and personable barista/all-rounder to join the team at Ray Park Cafe part time! As a family-friendly café, everything we do is built around good coffee, good energy and making every customer feel at home. We need someone who takes pride in every cup they make and every interaction they have. This is a hands-on role that spans the whole café — from the coffee machine to the counter to the kitchen. Our menu is honest, simple food done well — toasties, paninis, burgers and more. You'll be pulling shots, serving customers face-to-face, helping with food prep and keeping the whole café running smoothly. What You'll Be Doing Preparing and serving our full drinks menu to a consistently high standard — including espresso-based drinks, teas and cold drinks Serving customers behind the counter — taking orders, handling payments and keeping the front of house running smoothly Supporting with food preparation and service as needed (full training provided) Keeping the café and counter areas clean, organised and compliant with food hygiene standards Managing stock, flagging shortages and minimising waste Working closely with the rest of the team to keep service running smoothly Maintaining a positive atmosphere — our customers are families, regulars and locals who come back for the experience as much as the coffee What We're Looking For Experience working in a café, coffee shop or hospitality environment is preferred — but a genuine passion for coffee and great customer service matters most Someone who genuinely enjoys making coffee and takes pride in their craft Excellent customer service skills — you'll be the face of the café, not tucked away out of sight A positive, team-first attitude with a calm head during busy periods Reliability and punctuality — we're a small team and we count on each other Must be available to work during the week Monday to Friday for 2-3 days a week What We Offer £15.00 per hour Bank holidays are regular working days — our busiest times are when everyone else is off! Workplace pension scheme Staff meals & drinks on shift A genuinely friendly, family-run working environment Full barista training and ongoing training on any new menu items A Bit About Us Ray Park Cafe is a welcoming, family-friendly café where the atmosphere matters just as much as the coffee. We're proud to be a space where families feel comfortable, regulars know your name, and every cup goes out with care. If you're someone who values good vibes and honest food, you'll fit right in.

    Immediate start!
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  • Sales Professional
    Sales Professional
    13 days ago
    £1200–£2500 monthly
    Full-time
    Stratford, Newham

    Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield Stratford City, London Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE

    No experience
    Easy apply
  • Reservation Agent
    Reservation Agent
    24 days ago
    Full-time
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

    Immediate start!
    No experience
    Easy apply
  • Assistant Property Manager
    Assistant Property Manager
    24 days ago
    £18000 yearly
    Full-time
    London

    Relocation Homes, an independent Estate Agency based in Edmonton, London, is seeking a Property Manager to join our busy office. You will help manage our residential lettings and property management portfolio. Key Responsibilities: • Work within the Lettings team to ensure the smooth running of all aspects of managing over 200 properties., • Manage approximately 200 properties, working alongside a Senior Property Manager., • Handle EICR reports, property renewals, some rent chasing, and other relevant administrative duties., • Cover the management of all properties when the Senior Property Manager is away., • Manage properties using CRM online issue reporting management software, keeping it up-to-date., • Deal with maintenance-related enquiries, liaise with contractors, understand costs, place works orders, and arrange repairs., • Coordinate our maintenance teams to ensure timely and efficient repairs., • Liaise with tenants regarding move-out dates and ensure vacant properties are advertised by Lettings Negotiators; organise cleaning for new occupancy., • Act quickly to deal with emergencies., • Act as liaison between tenants and landlords., • Negotiate contract renewals., • Assist with any ad hoc tasks to support the business., • Manage rental property queries, both tenant and property-related. Essential Candidate Qualities: • Knowledge of Lettings legislation., • Previous experience in property management., • Organised, enthusiastic, with excellent administration and IT skills., • Ability to communicate effectively with Landlords, tenants, and contractors, both by phone and face-to-face., • IT Competency., • Excellent customer service skills., • High attention to detail and accuracy., • Ability to work under pressure., • Must be organised and able to prioritise., • Flexible, positive attitude., • Ability to learn quickly and a team player., • Driving License Essential., • Knowledge of Prosperity CRMs software is a plus, but full training will be provided if you currently use an alternative CRM / account system. Working Hours: • 6-day week, Monday to Friday, 9am to 6pm. Job Type: • Full-time, Permanent., • This is not a remote position. Property Management is a unique and fast-paced career where no two days are ever the same.

    Immediate start!
    Easy apply
  • Driver
    Driver
    1 month ago
    £13–£14 hourly
    Full-time
    London

    At Hopper Coffee we are looking for an enthusiastic individual who has driving experience to work at a Coffee Truck and who has a desire to learn about coffee. Hopper Coffee is a proudly independent coffee shop company based in the heart of south west London, dedicated to serving high-quality, ethically sourced coffee in a welcoming and community-focused environment. Our passion for exceptional coffee is matched only by our commitment to creating spaces where people feel at home. Founded with the belief that great coffee and great service go hand in hand, we work closely with local roasters and suppliers to ensure every cup we serve is fresh, sustainable, and full of character. Our team is small, tight-knit, and passionate about what we do. At Hopper Coffee, we value individuality, creativity, and a genuine love for hospitality. With several locations across London, Hopper Coffee continues to grow organically, focusing on quality over quantity. Joining our team means becoming part of a business that cares deeply about its people, its customers, and its role in the local community. Ideal Candidate: • MUST HAVE A DRIVING LICENSE, • Have some experience working in the hospitality industry, • Must have a passion for coffee, • Have excellent customer service skills, • Have the ambition to grow and build a successful career within the coffee industry, • Be very enthusiastic, outgoing personality, • Be somebody who loves what they do and have fun whilst performing your day-to-day tasks, • Be able to work independently and under pressure, • Be able to engage with customers and support with on-site marketing activities, • Be flexible with your working hours - (early start) AM shifts and work weekends, • Speak good English, • A Driving License, • Be a UK Resident, with the relevant work permits and evidence of the right to work in the UK.

    No experience
    Easy apply
  • Housing Disrepair Claims Handler / Call Handler
    Housing Disrepair Claims Handler / Call Handler
    2 months ago
    £11.5–£12.5 hourly
    Part-time
    London

    About Support for Tenants Support for Tenants is an FCA-regulated housing disrepair claims management company. We support tenants living in unsafe or unhealthy homes, helping them progress housing disrepair cases involving issues such as damp and mould, leaks, heating failures, structural defects, and infestations. We work closely with solicitors, housing providers, and inspection teams to support tenants through the claims process. The Role We are looking for a Housing Disrepair Claims Handler / Call Handler to join our team. This is a junior / entry-level role, ideal for someone with strong communication and admin skills who is comfortable handling phone calls and supporting housing disrepair cases. You will be one of the first points of contact for tenants and will assist with basic case handling and administration. Key Responsibilities • Handling inbound and outbound calls with tenants, • Gathering initial information about housing disrepair issues, • Logging case details accurately on internal systems, • Requesting documents, photos, and evidence from tenants, • Supporting case file preparation and organisation, • Liaising with internal case handlers and solicitors, • Providing clear, empathetic updates to tenants, • Ensuring information is recorded accurately and compliantly About You Essential: • Confident phone manner and good communication skills, • Basic administration and computer skills, • Ability to follow processes and handle sensitive conversations, • Good attention to detail Desirable (not essential): • Experience in call handling, customer service, claims, or housing Why Join Us • Entry-level role with training provided, • Meaningful work supporting tenants in unsafe housing, • Friendly and supportive team, • Opportunity to progress into senior case handling roles, • Flexible working options over time

    Immediate start!
    Easy apply
  • Business Development Executive
    Business Development Executive
    17 days ago
    £2000–£2500 monthly
    Full-time
    London

    We are seeking a proactive and results-oriented Business Development Executive to drive growth and expand our client base. This role is crucial for identifying new business opportunities, building strong relationships with potential clients, and contributing to the overall success of the company. Key Responsibilities: • Identify and pursue new sales leads and business opportunities through research, networking, and cold calling., • Develop and maintain strong relationships with prospective and existing clients., • Present and articulate the value proposition of our products/services to potential customers., • Negotiate contracts and close sales deals to achieve and exceed sales targets., • Conduct market research to identify trends and customer needs., • Prepare and deliver compelling presentations and proposals., • Collaborate with internal teams to ensure client satisfaction and successful project delivery., • Maintain accurate records of all sales activities and client interactions in the CRM system. Requirements: • Proven experience in business development, sales, or a related client-facing role., • Excellent communication, negotiation, and interpersonal skills., • Strong analytical and problem-solving abilities., • Self-motivated, target-driven, and able to work independently as well as part of a team., • Ability to understand client needs and provide appropriate solutions., • Proficiency in using CRM software and sales tools., • A passion for sales and a commitment to achieving goals.

    Immediate start!
    Easy apply
  • Bartender
    Bartender
    1 month ago
    £12–£14 hourly
    Part-time
    South Lambeth, Lambeth

    Please read before applying you will not be considered for this role if you have less than 2 years experience as a bartender you will be turned away if you are not punctual even during your trial 🍸 BARTENDER WANTED – NINE ELMS BAR & LOUNGE 🍸 📍 Location: Nine Elms, London 💷 Hourly Rate: £12–£14 (Depending on Experience) 📆 Temporary Role with Potential for Full-Time We’re on the lookout for a skilled, reliable, and vibrant bartender to join our buzzing bar/lounge in Nine Elms. This is a temporary role covering our main bartender during annual leave, but there’s a real opportunity to go permanent later this year as the current main bartender is moving on. ⸻ 🔑 The Role Includes: - Evening/night shifts — some nights finish around 3:30am, so you must be fine with late finishes and getting home safely. - You’ll be working in a fast-paced, high-energy environment — expect busy nights, loud music, and lots of cocktail shaking. - You must be able to think on your feet, stay calm under pressure, and bring joy and great service to every customer. ⸻ ✅ What We Need From You: - 2–3 years minimum experience in cocktail bartending and mixology — no exceptions. - Ideally based within 30 minutes of Nine Elms. - A reliable, punctual individual with strong time management skills — if you accept a shift and fail to turn up, you will be removed from future opportunities. - A confident, enthusiastic personality who genuinely enjoys customer interaction. - Fast learner, motivated, and able to work well with others behind the bar. - Comfortable working late hours and available as needed during the bartender’s annual leave. ⸻ 💥 Bonus if you: - Bring flair, creativity, or unique cocktail techniques. - Have great spirit and product knowledge. - See yourself growing into a more permanent I’ll aim to respond within 72 hours. Start date: ASAP — If you’re good at what you do, take pride in your work, and want to be part of a great team, we want to hear from you! – Nine Elms Bar & Lounge Management

    Easy apply
  • Dog Transport Driver
    Dog Transport Driver
    1 month ago
    £15–£16 hourly
    Full-time
    Hampstead Heath, Camden

    About Us: We are a well-established and growing dog walking company based in Hampstead (NW3), committed to delivering reliable, professional and high-quality care to our clients and their dogs. We are currently seeking a dependable and caring Dog Transport Driver to join our team. The Role: As a Dog Transport Driver, you will play a key role in our daily operations by collecting dogs from clients homes and transporting them safely and comfortably to their designated walking locations, where they will be handed over to our professional dog walkers. This is a full-time position with consistent hours. The successful candidate will be starting work at 7:00am and finishing at 2:00pm, and must be happy working mornings and some weekends. This role suits someone who genuinely enjoys working with dogs, is confident handling them, and takes pride in providing a professional and friendly service to clients. Key Responsibilities: • Collect dogs from clients’ homes in a timely and professional manner, • Safely transport dogs to designated walking locations, • Handle dogs calmly and confidently, ensuring their safety and wellbeing at all times, • Maintain a professional, friendly and courteous manner with clients, • Work closely with dog walkers and the team to ensure efficient routes and scheduling, • Keep your vehicle clean, secure and suitable for dog transport, • Report any concerns regarding dog behaviour, welfare, or client communication Requirements: • Full UK driving licence with a clean driving record, • Experience driving in London, including navigating busy roads and tight areas, • Physically fit and confident handling dogs, including larger or stronger breeds, • Reliable, punctual and able to commit to consistent full-time hours, • Friendly, professional attitude and strong communication skills, • Comfortable working as part of a team and following established procedures, • Must live within 30 minutes of Hampstead, NW3 1TH, • Happy to work mornings and weekends Vehicle Requirements: • A company vehicle will be provided Desirable (but not essential): • Previous experience handling dogs, • Experience in dog care, pet transport, or a customer facing driving role Pay and Benefits: • £15 per hour, • Stable, full-time hours (7:00am – 2:00pm), • Supportive and friendly working environment, • Training provided on routes, procedures and safe dog handling, • Opportunity to become a valued member of a growing local business If you have experience driving in London and love working with dogs, we’d love to hear from you!

    Easy apply

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