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Fraud Specialist – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Ability to educate our customers on how to protect themselves against Fraud, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority #Priority

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you’ll handle inbound calls from customers—everything from simple purchase queries to more complex questions about interest rates. You’ll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We’re proud to offer an energetic, supportive environment where you’ll be empowered to shape your future. Through our Career Pathways programme, you’ll have clear opportunities to progress—whether that’s moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We’ll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: • Customer service experience – call centre is great, but retail, hospitality or any customer-facing role works too., • Strong communication and listening skills, with empathy and resilience to handle complex queries., • Confidence using tech – from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You’ll be office-based during your probation period. Following this, you’ll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work–life balance. You’ll have focused time working from home, along with valuable time in the office for the moments that matter — like team catch‑ups, planning sessions and collaborating with colleagues. What’s in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you’ll handle inbound calls from customers—everything from simple purchase queries to more complex questions about interest rates. You’ll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We’re proud to offer an energetic, supportive environment where you’ll be empowered to shape your future. Through our Career Pathways programme, you’ll have clear opportunities to progress—whether that’s moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We’ll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: • Customer service experience – call centre is great, but retail, hospitality or any customer-facing role works too., • Strong communication and listening skills, with empathy and resilience to handle complex queries., • Confidence using tech – from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You’ll be office-based during your probation period. Following this, you’ll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work–life balance. You’ll have focused time working from home, along with valuable time in the office for the moments that matter — like team catch‑ups, planning sessions and collaborating with colleagues. What’s in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you’ll handle inbound calls from customers—everything from simple purchase queries to more complex questions about interest rates. You’ll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We’re proud to offer an energetic, supportive environment where you’ll be empowered to shape your future. Through our Career Pathways programme, you’ll have clear opportunities to progress—whether that’s moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We’ll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: • Customer service experience – call centre is great, but retail, hospitality or any customer-facing role works too., • Strong communication and listening skills, with empathy and resilience to handle complex queries., • Confidence using tech – from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You’ll be office-based during your probation period. Following this, you’ll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work–life balance. You’ll have focused time working from home, along with valuable time in the office for the moments that matter — like team catch‑ups, planning sessions and collaborating with colleagues. What’s in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we’re looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role — it’s a chance to make a real difference to people’s lives when they need it most. About the Role As a Desk based Loss Adjuster, you’ll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You’ll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy — balancing cost-effective solutions with exceptional customer care. You’ll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn’t just about processing claims — it’s about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We’re Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You’ll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva’s. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

Internal applicants MUST apply via Opportunity Marketplace. Please ensure you complete your SKILLS and QUALIFICATIONS via “Me” tab/tile on Fusion or by clicking on the application link in the section of the application form titled “REVIEW SKILLS AND QUALIFICATIONS”. ACTUAL CLOSING DATE: Applications must be received by 29 March 2026 at 11:59pm Location: Cambuslang Gate Hours: 35hrs per week, permanent Salary / Hourly Rate: £28,340 - £28,742 per year, pay award as from April 2026 £29,326 - £29,745 per year Exciting opportunities have become available in our Cambuslang Children’s Services Localities for Family Support Worker roles. We have one post in each area. We offer a great environment in which to work with clear emphasis on promoting team members' health and well-being. We have a visible and accessible management team who pride themselves on offering quality monthly supervision through reflective, open, and strengths-based support. We are passionate about social work and take pride in our profession. As part of the Team Around the Child, you will undertake assessment and planning for children, young people and their families by identifying strengths, needs, risks and resilience factors. You will also organise, assess and support family time arrangements for children who are looked after away from home. We promote a culture that puts people at the heart of everything we do. Staff are encouraged to enhance their skills, innovate to find solutions, and continually develop as professionals. View the Support Work job profile. Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents • Please study the Job Profile and provide examples of your work, or other activities which demonstrate your ability or aptitude to undertake the duties of the post, please include any other information that you feel is relevant to your application e.g. personal qualities, achievements at work, non-work related or voluntary work experience, • This role involves working as part of a team. Please provide detail of a time when you worked as part of a team to complete a task. Explain what role you played?, • South Lanarkshire Council are committed to delivering excellent customer service. Please describe how you would ascertain and manage client expectations, while still delivering excellent customer service. Can you describe a role where you have used your communication and interpersonal skills to achieve success in a task? If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. Please Apply online - All correspondence will be via your email address Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position. Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant. Legislative Information This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. This post is considered Regulated Work with Children, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made. Please refer to for further information about the disclosure process and best practice. Overseas Criminal Records Check An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided. Equal Opportunities and Inclusion statement The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including: • Enrolment in award winning local government pension scheme, • To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme., • Up to 33 days annual leave, • Public holiday entitlement (up to 10 days), • Occupational sick pay, • Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave., • Employee Discounts – including discounts at the cinema., • Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support) PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. To be considered for this vacancy you must complete the application form. All CV submissions will be disregarded. \n\n

Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity. With history dating back to 1978, we have a vision of shaping thriving communities. We own over 1500 rented properties; and through our trading subsidiary (Glasgow West Enterprises Ltd), we provide property factoring services to just over 600 domestic and commercial properties. Estates & Factoring Manager\t\t\t EVH GRADE 8: £51,075 - £55,259 (effective 01/04/26)\t Permanent \t\t\t\t\t CLOSING DATE: MONDAY 30 MARCH 2026, 12 NOON INTERVIEW DATE: THURSDAY 16 APRIL 2026 We are recruiting an Estates and Factoring Manager to join our Technical Division. The successful candidate will have demonstrable property factoring experience, with a track record of providing a customer focussed service across estates and/or facilities management. This is a high-profile, hands-on role involving stakeholder engagement, and collaborative working across multiple partners and disciplines. As line manager you will lead a multi-function team (including site-based concierge and guard patrol services) in support of our priorities. This includes day to day estates and facilities management, property factoring services in line with our Written Statement of Services, and investment in our assets. As part of the management team your focus will be enhancing the quality of our neighbourhoods, optimising performance, ensuring value for money and resident satisfaction. The key tasks identified in the role profile are reflective of the dual focus and service need of this post. A relevant professional or vocational qualification (HND/SCQF level 8 or above) is desirable. In return, we offer generous EVH Terms and Conditions which include 25 days annual leave and 15 public holidays, as well as a range of current additional GWHA benefits: including: • 25 days annual leave and 15 public holidays, with additional leave purchase option., • Flexible working practices including flexi time, home working, enhanced occupational maternity, paternity and shared parental leave, • Defined contribution pension scheme, • Ongoing professional development & training opportunities, • Cycle to work scheme, • Travel to work loan scheme & discounted bus travel, • Annual service commitment award, long service award, additional festive leave, and access to Housing Perks voucher scheme., • Death in Service Benefit Post subject to satisfactory Disclosure Check. If you are interested in applying for this post, please refer to the Role Profile and send the following information to us. 1.CV 2.Completed Candidate Declaration and Supporting Statement Form We reserve the right to close this advert at any time, therefore early application is recommended.

Insurance Adviser / Glasgow / full time / remote working / £31,200 basic salary plus monthly bonus, pension, healthcare and income protection We are working on an exclusive basis with our client, a highly regarded mortgage and protection broker, to secure a top performing home-based insurance adviser. This award-winning whole of the market mortgage company offers its staff unparalleled support to excel in their role, what with their large administrative and compliance back up, extensive training and quality leads, so you can concentrate on providing the best advice to your customers. The successful candidate will offer advice across a wide-array of insurance products to new and existing private client customers and work within a supportive and friendly team. You will be provided with quality leads as well as outstanding career progression. This is a high earning role with OTE circa £70,000 - £90,000 per annum plus pension, income protection and private medical healthcare on top. Required experience, skills and qualifications: • over one years' experience as a protection/insurance advisor preferably with telephony experience;, • Attainment of relevant qualification (e.g. RO5);, • able to cope with high volume;, • excellent team-working and customer service skills;, • target driven. Please apply below or contact Scott Caldwell for further information - confidentiality assured. Aspire is an equal opportunity company. We celebrate diversity and are committed to working with companies who share our values and create an inclusive environment for all employees

Customer Service Advisor Banking Glasgow (City Park) - 3 months on site, then remote working opportunity Full-Time | Permanent £26,000 – £28,500 40 hours per week Training: 2 weeks on-site in Glasgow, Monday–Friday 09:00 – 18:00 Operational hours after training: On-site: 10:00 – 19:00 After 3 months: opportunity for hybrid or home working, with shifts between 10:00 – 23:00 Monday–Sunday Looking to take the next step in your banking career? We’re hiring customer service advisors with 1-2 years UK banking experience to join a fast-paced and highly supportive fraud team based in Glasgow City Park. You’ll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an experienced customer service advisor with UK banking experience who enjoys problem solving, helping customers, and making a real difference every day. What You’ll Be Doing • Handle inbound customer calls relating to suspected fraud or scams, • Investigate suspicious transactions and raise fraud cases, • Support customers who may be vulnerable or experiencing financial difficulties, • Approve or decline payments based on fraud risk assessments, • Provide reassurance and guidance to customers affected by fraud, • Educate customers on how to protect themselves from scams, • Ensure all activity follows regulatory and banking compliance standards, • Take ownership of customer queries and deliver first-call resolution wherever possible What We’re Looking For Minimum 12 months experience within a UK banking or financial services environment • Strong customer service and communication skills, • Ability to understand banking terminology and processes, • Excellent attention to detail and problem-solving skills, • Confidence handling sensitive conversations, including with vulnerable customers, • Ability to work in a fast-paced, high-volume call environment, • Strong decision-making skills and a customer-first mindset, • Experience within fraud investigation or financial crime is desirable. Salary & Benefits • £26,000 – £28,500 salary (depending on experience), • Regular overtime opportunities, • 28 days annual leave (including bank holidays), • 10% discount on local bus travel, • Pension scheme, • Employee wellbeing support including GP access, financial advice, and mental health resources, • Cycle to Work scheme, • Employee discounts and reward programmes Please note: No holidays within the first 6–8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student’s academic future with their finances! Want to know more, here are the details: • Job Overview – Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 27th April 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks – appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: • ___ - England, • ___ - Northern Ireland Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there’s a question! • A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment., • You will start your day signing into your systems to make sure you are ready to take your first call of the day., • You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. Minimum Skills • Process Excellence, • Collaboration, • Communication, • Emotional Intelligence, • Open-Mindedness, • Critical Thinking, • Solution Orientation Entrepreneurship • A good attitude and the ability to interact with lots of different people., • The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers., • The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets., • The ability to actively listen to a Customer’s query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding, • The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers., • Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift, • Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call “Nesting”., • Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help., • The chance to showcase your skills and fast track your career through our internal progression path., • Employee Assistance Programme and Help at hand, • 24/7 access to a confidential counselling and information line, 365 days per year via the Help@Hand app, • Access to remote GP’s with an unlimited number of video consultations, each up to 20-minute sessions, • Access to online mental health support with registered therapists (subject to referral via the telephone helpline), • Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns., • Eye Care Vouchers, • Target driven incentives and Prizes, • Employee Engagement activities, • Perks at work WOW points including but not limited to:, • Supermarket vouchers up to 5% off – including Tesco, M&S, Asda, Morrisons, Sainsburys, • Hello Fresh – 65% off, • Cinema Perks – up to 44% off, • Samsung – 20% off, • HP – up to 40% off, • Virgin Media discounts available, • EE discounts available, • Look Fantastic – 22% off, • Fitbit – up to 20%, • Garmin – up to 40 %, • Expedia – up to 30%, • Booking.com – up to 60%, • TUI discounts available, • Fragrance Shop – 16% off, • Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Senior Production Manager ( Multi Sites across the UK ) Home Based Manchester / Sheffield / London / Bristol/ Crawley / Hull / Liverpool Fantastic Salary and benefits ( car / bonus / pension / holidays _ Home based Looking after 6 sites / 230 Staff Chemical / Petrochemical / Oil&Gas / COMAH / LNG / LPG / Terminal COMAH What you will enjoy doing • You will lead operations across multiple sites as a key member of the Operations Leadership Team, ensuring customer needs and business objectives are met, • You shall guarantee all site activities are performed safely and effectively, fully compliant with legislative and management system frameworks including Health and Safety at Work Act, COMAH Regulations, COSHH, and ISO standards, • You will drive an active safety agenda, engage with Branch Safety Committees, and foster a culture of zero lost-time accidents and ultimately no accident book entries, • Take responsibility for implementing safety and loss control programs, ensuring high standards of housekeeping and operational discipline across all managed areas, • Furthermore, you will uphold cylinder and product quality conformity by ensuring rigorous quality control checks in line with ISO 9001 procedures and Gases Standards while delivering the highest levels of production and test shop performance across aligned locations, • Additionally, develop strong employee communications and engagement strategies to build a motivated and inclusive workforce, plan and direct maintenance activities to ensure facilities meet output and quality objectives safely and within budget, and ensure operational plant is fit for purpose through proactive maintenance and coordination with internal and external service providers, • Lead the change agenda in safety, growth, service, and quality, sharing best practices to enable replication across sites, while managing costs effectively by setting plans and budgets, actively monitoring monthly performance to achieve forecast targets and reductions, • Lastly, define and implement continuous improvement programs to deliver year-on-year productivity savings and meet Total Cash Fixed Cost targets, ensure customer service levels meet or exceed agreed standards in collaboration with Sales, Marketing, and Healthcare teams, and uphold robust asset management and documentation control procedures so that information systems accurately reflect site stock positions at all times What makes you great • Degree in an appropriate engineering or science discipline or HNC /HND, • NEBOSH Certificate or equivalent, • You have comprehensive knowledge of compressed and liquefiable gases market within the UK, strong understanding of engineering principles, gas production technologies, and pressure systems, and proven ability to ensure regulatory compliance with MHRA, PSSR, COMAH, HAZOP, and ISO standards, • You are an experienced transformational leader with talent development skills, stakeholder engagement expertise, and the ability to operate in unionised environments while driving safety leadership in hazardous gas handling and production optimization, • You will demonstrate resilience under high-pressure environments, clear and persuasive communication skills to align stakeholders with strategic goals, and strong financial acumen with experience in cost control and CAPEX case development and delivery, • Furthermore, you have a track record of implementing lean practices and continuous improvement initiatives to optimize plant and workforce productivity

Job Title: HGV Hiab Driver Job Type: Full-Time, Permanent Location: Nationwide – Miles Platting, Manchester Working Hours: Various Shift patterns available Salary: From £17.50 per hour (All Hours) Benefits: • Company mobile phone, • Pension scheme, • Death in Service, • Enhanced annual leave based on service (first increase of one day after 2 years) Within the Falcon Group is Falcon Tower Crane Services, the largest tower crane supplier in the UK and one of the largest in the world with just under 450 tower cranes nationwide. Falcon Power Generation with 400 generators nationwide along with Falcon Freight who operate a fleet of 37 HGV vehicles with a selection of units supporting artic and rigid HIAB cranes. Due to the continued expansion within the Group, Falcon Freight are seeking to recruit an HGV Hiab Driver. The successful applicant must also be willing to travel nationally and work away from home when required. Our Head office is based in Shipdham, Norfolk, UK, however, the nature of the business is nationwide and on occasion there will be opportunities to travel abroad. Our Depots are based in Shipdham, Norfolk - Dunstable, Bedfordshire – Miles Platting, Manchester. The Role: As an HGV Hiab Driver, you will be responsible for operating an HGV Hiab unit moving tower crane components and carrying out external work ensuring the safe delivery of goods whilst remaining compliant with driving time and working time regulations. What We're Looking For: Essential Experience & Qualifications: • Hiab – Lorry Loader Hook – CSCS or Allmi, • Class C+E HGV Licence, • Driver CPC, • Driving of Goods Vehicle – at least two years' experience, • Competence in securing a variety of loads, including heavy machinery and components., • Confidence in setting up and the operation of a Hiab unit using a hook., • Problem Solving., • Ability to work well as an individual and as part of a team., • Able to communicate clearly and effectively with the ability to deliver excellent customer service on our projects., • Must have a flexible approach to working hours., • To be motivated and enthusiastic., • A ‘can-do' attitude with a flexible approach to working hours., • Persistence and determination., • A desire to learn and improve knowledge and skills., • Be aware of their own limitations in knowledge and experience., • Be physically fit for the tasks they are to undertake., • Have adequate eyesight (with correction if required)., • Have a responsible attitude., • Takes pride in their work., • Strong work ethic. JBRP1_UKTJ

M&A Analyst About the Company KBS Corporate is the UKs leading provider of company sale services, offering guidance and advisory services to shareholders. As one of the UKs most active dealmakers, KBS Corporate regularly tops industry league tables and excels above its competitors. People are at the core of our success, and we take great pride in providing services of the highest quality to all our clients. We are part of K3 Capital Group, a rapidly growing multi-disciplinary and complementary group of professional service businesses advising UK SMEs in all areas of business sales, tax and restructuring. Due to the Groups continued success, we are looking for a charismatic, engaging and ambitious M&A Analyst to join our M&A / Corporate Deal team at our modern head offices in Bolton. About The Role Joining our team of as an M&A Analyst your duties will include: * Supporting the Corporate Deal Executives managing a portfolio of clients, * Facilitating and attending meetings with clients and potential acquirers, * Delivering an exceptional level of customer service throughout every step of the process, * Building relationships with clients, trade acquirers, private equity investors and other professional advisers internally and externally, * Analysing financial information and negotiating offers. As an M&A Analyst, you will be targeted with supporting the Corporate Deal Executives to complete business sales transactions (up to c.£15m EV) with an attractive commission structure available. This is a varied role, where no two days are the same, and is an excellent opportunity for a results driven person looking to start or develop a career in mergers and acquisitions. The successful candidate will receive ongoing support and training from an experienced team of Corporate Deal Executives, and Directors. About You A degree in a business, management, administration, or finance related subjects is desirable, however, we will provide you with full training upon joining us. We are looking for a candidate who can hit the ground running and add to our established and dynamic team. Key Skills Required: * Self-motivated and able to manage your own time effectively * Ability to work under pressure, * IT literate experience using basic Microsoft package essential, * Excellent verbal and written communication skills, * Attention to detail, * Ability to think outside the box and problem solve, and * Love meeting new people and building long-lasting relationships. Experience: * Customer service, long-term relationship building. * An understanding of business and finance, although not essential as training will be provided. * Schedule: Full-time, office-based with the potential to work from home on a hybrid basis in the future once fully trained. Monday to Friday 8:30am 5:00pm, no weekends! Remuneration * Salary: £27,000 + Commission Other Benefits Include: * Progression opportunities * Team days out to build strong relationships and celebrate success together, * Benefit from dedicated well-being days to recharge and focus on your mental health, * Incentives that give you the chance to earn extra money, time off and prizes for strong performance and hitting targets, * Healthcare discount scheme (after 6 months' service) * Auto enrolment pension scheme. JBRP1_UKTJ

At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business. The Role We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self - employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards. Key Responsibilities • Deliver an exceptional customer experience, adhering to Anglian standards, • Monitor 6-7 installation teams to ensure timely and quality installations., • Provide support to installation teams to develop their skills and performance., • Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job., • Knowledge of installation processes and best practices., • Good On – Site presence; interpersonal skills, comfortable talking to customers., • Previous experience in a similar role within the home improvement or construction industry., • Strong organisational abilities with a keen attention to detail., • Competitive salary, • Pension, • Company Car, • 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years)., • An additional paid day for your birthday, • Paid time off annually to volunteer, • Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources., • Heavily discounted employee purchase scheme on all Company products, • Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones, • Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions, • Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. JBRP1_UKTJ

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . We're looking for commercially driven Contact Sales Agents to join British Gas and play a key role in growing and retaining our customer base. This is a fast‑paced, target‑driven role where you'll engage customers across voice and digital channels , predominantly through outbound activity, with some inbound contact. You'll confidently identify customer needs, present the right solutions, and convert opportunities across energy tariffs and service products - all while delivering an excellent customer experience. If you enjoy sales conversations, thrive in a performance environment, and want to build a long‑term career with a trusted household brand, this role is for you. Salary: £28,393 basic + monthly commission (OTE commission £500 Per Month) Contract: Permanent Location: 29 Murdoch House, Bothwell Road, Uddingston, G71 7TW Working style: Office-based during training, with flexible hybrid / work‑from‑home options available post‑training Hours: Monday-Friday, 9am-5pm What you'll be doing * Proactively engaging customers through outbound sales and retention activity , with some inbound contact * Winning new customers and maximising upsell and cross‑sell opportunities * Retaining customers who are considering leaving or moving home through tailored, value‑led solutions * Running targeted outbound retention and win‑back campaigns * Confidently switching between offers based on customer needs and market conditions * Championing British Gas products and supporting our transition to Energy 2.0 and Net Zero solutions * Delivering a consistently high‑quality customer experience that drives satisfaction and loyalty * Resolving customer queries first time wherever possible * Demonstrating strong commercial awareness of tariffs, pricing, and competitor positioning What we're looking for * Proven experience in sales, retention or customer contact roles (inbound and/or outbound) * A confident communicator who can adapt conversations to different customer needs * Strong commercial focus and comfort working towards targets and incentives * Experience using multiple systems and digital tools in a contact centre environment * Skilled in objection handling, negotiation, and closing * A customer‑first mindset, with empathy and professionalism in every interaction * Resilience and motivation to succeed in a fast‑moving, performance‑led environment * Experience in the energy sector is advantageous, but not essential - strong sales experience is what matters most

Senior Administrator Based at Braemar Lodge, SP1 3JH Salary of £29,500 At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more 40 hours per week, working between the hours of 9.00 am to 5.00 pm, including every weekend, (including paid breaks) Introduction We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, youll be able to assist your wider team, as well as residents and relatives. About the Job The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks. About You It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. Youll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Essential requirement- Business insurance is essential due to travel during work hours About Us Were an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care. Additional Benefits * Excellent inductions, training and on the job support * Real career progression opportunities * Annual pay review * Choice of hot or cold meals and drinks on duty * Free uniforms * Contributory pension scheme * Background checks at no cost to you JBRP1_UKTJ

Technical Account Manager Field Based - Scotland Office Base in Glasgow £55,000-£60,000 DOE + commission Are you a BEMS professional ready to step off the tools and into a client-facing role? We're working with a well-established building controls specialist who is expanding their Scottish team, offering a unique opportunity to combine technical expertise with commercial growth. This role is ideal for engineers with 5+ years' experience in BEMS, who want to move into account management and sales without losing touch with the technical side of the business. You'll be working across Scotland managing an existing portfolio of accounts while helping to grow new business. What You'll Do • Manage a portfolio of service and project accounts, • Act as the main point of contact for clients, following up on engineer visits and ensuring issues are resolved promptly, • Identify opportunities for system upgrades, improvements, and future projects, • Produce technical proposals, estimates, and forecasts, • Build strong relationships with consultants, contractors, and end users, • Contribute to account strategy, business reviews, and growth initiatives, • 5-10 years hands-on BEMS experience, • Relevant electrical or mechanical qualifications, • Strong technical knowledge of building energy management systems, • Excellent communication and relationship-building skills, • Self-motivated, proactive, and able to work independently, • Passion for technology and delivering solutions, • Full UK driving licence, • Join a growing Scottish team with an established client base, • Opportunity to develop long-term commercial relationships while using your technical expertise, • Competitive salary with bonus and company car / allowance, • Flexible working, supportive team environment, and strong career progression, • Access to ongoing professional development and industry-recognised training, • This is a field-focused role, typically spending 1–2 days in the Glasgow office per week, with flexibility to work from home. JBRP1_UKTJ

GAS ENGINEER - COMMERCIAL LAUNDRY EQUIPMENT Are you Gas ACS qualified? Field Engineer or Multi Meter experience? A worldwide Manufacturer of Commercial Laundry Equipment are seeking additional Field Gas Engineers due to continued sales growth, to undertake service, breakdown & fault-finding on a wide range of commercial appliances & commercial laundry equipment. YOUR EXPERIENCE • Gas ACS CCN qualified (additional Laundry training provided), • Full UK Driving Licence, • Ideally with some Field Service Engineer or Multi Meter experience, • Advantage - Laundry Engineer, White Goods Engineer, Domestic Appliance Engineer an advantage, • Experience working on commercial laundry brands such as Miele, Electrolux, Girbau, JLA Based from home, you will undertake service, breakdown & fault-finding on a wide range of Commercial Laundry equipment as well as Washers, Dryers and Ironers at client premises including care homes, universities, hotels and more. Providing excellent customer service while on-site, ensuring that all service visits meet company and client expectations. Ongoing manufacturer/product training will be provided for candidates with relevant experience - including gas training after a qualifying period. HOURS & REMUNERATION • Monday to Friday - 42.5 hours per week, • Standby rota - 1 in 4 weekends (paid extra), • Paid travel, • Overtime: Mon - Sat and x2 for Sundays, • Company Van (Automatic Transit, fully equipped, available for personal use), • Uniform, tools, phone, PDA provided, • 28 days holiday + Bank Holidays, • Private Health Care Scheme and Company Pension Scheme, • Basic Salary: From £38,000+, • Standby pay: £75 per day (1 in 4 weekends) - Approx £4,000-£6,000 extra annually if called out., • Bonus: £2000 circa Monthly performance-based bonus (details to be discussed at interview) Then please contact Ella at startMonday now! Keywords; Gas Engineer Laundry Engineer, JLA Engineer, Commercial Washing Machine Engineer, Miele Engineer, Electrolux Engineer, Catering Engineer, White Goods Engineer, Domestic Appliance Engineer, Washing Machine Engineer JBRP1_UKTJ

We here at Siamo Recruitment are proud to working with one of South Wests leading financial service providers. With the view to grow and continue their award winning service our client is in the market for a Paraplanner. As the Paraplanner, youll join a collaborative and driven firm who look to push them and their clients to the next level. You will be the gel between your FA's and their clients. Ensuring a high customer experience externally and provide research, planning and reports. Offering leading products across the UK this Paraplanner opportunities offers development, stability, responsibility and variety within a well renowned firm. What does our clients benefits scheme include? • Up to a 20% annual bonus scheme (performance based), • Professional investment plans for relevant courses, exams and industry training materials, • 25 days annual leave entitlement + bank holidays (plus additional one each year and option to buy more/sell), • Annual salary reviews, • Private medical insurance and life cover available, • Recruitment referrals bonus, • Hybrid working offering 2 days from home post probation, • Early finish Friday's, Christmas shutdowns, summer and winter events and additional time off on your birthday, • Work seamlessly with your allocated FA's, • Produce Suitability Letters, • Produce CFRs, • Provide a point of contact for all queries pertinent to your role from the team, • Provide technical support to the team, • Use initiative to locate answers and helps others use their initiative to locate answers, • Communicate with practice manager regarding any potential issues, • Manage and resolve technical queries, • Keep up with all industry and internal changes that will affect your role, • Show willingness to expand and increase knowledge of all areas of financial services specifically pensions, investments and tax and trusts, • Prior Paraplanning experience is essential due to the nature of the role, • Qualified through DipPFS, CII, DipPP or Cert in Paraplanning, • Experience producing Suitability Letters, CFRs and completing product research, • Ability to confidently manage internal and external relationships, • The ability to balance conflicting demands in a calm and friendly manner, • Ability to work autonomously, remotely and within a team, • Analytical with precise attention to detail, • Ability to accurately transpose information, • Experience in maintaining systems, processes and procedures, • Up to date knowledge of regulation, legislation and taxation, • Full UK Driving License and Own Vehicle JBRP1_UKTJ

Job Title: Deputy Renewals Manager Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £37,800 per year, Band F, Level 3 Hours: Full-time, 35 hours per week - 5 days a week during probation. Option to work from home up to 2 days a week after probation. Contract: Permanent About the Role: This role sits within a young, diverse team united by a strong commitment to excellent customer service. As Deputy Renewals Manager, you will oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching, and technical support. What you'll do as a Deputy Renewals Manager: • Lead and motivate a telephone-based renewals team to deliver high-quality customer service, • Act as Deputy to the Renewals Manager, supporting income targets and day-to-day performance, • Coach and performance-manage team members, acting as first point of escalation, • Oversee renewals, MTAs, new business, claims and queries with a focus on accuracy, • Experience in commercial insurance and insurance broking, • Leadership or supervisory experience within renewals or existing business, • Strong knowledge of FCA regulation, TCF and compliance requirements, • Confident communicator with excellent customer service and complaint-handling skills We're proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. • 28 days' holiday, rising to 32 days after 2 years' service, plus extra days at Christmas, • Flexible working hours and hybrid options, • Work in a way that suits you, your role, and your department Closing date for applications: 23:59 Sunday 19th April 2026 Interviews will be on an ongoing basis until the position is filled. We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices. JBRP1_UKTJ

About The Role HomeServe currently have an exciting opportunity for a Service Excellence Manager to join our field-based team managing our Plumbing Engineers in Wales and the South West. Competitive salary + car or cash allowance of £5.5k and up to 7% performance bonus. Werelooking for a people focused Service Excellence Managerto lead a team of engineers within the plumbing trade.Youllbe responsible fordelivering high quality service, driving performance, and ensuring your team feels supported, engaged, and empowered. Ifyouvegot experience managing field based teams, a passion for service excellence, and strong leadership skillswedlove to hear from you. Responsible for consistent day to day delivery of high quality customer service through a team of directly employed engineers. Ensuring that performance is effectively and continually managed against agreed budget and service standards. This is a field based role and will include extensive travel in and around the area's youare responsible for, living in patch is essential. Principal Accountabilities • The ability tosuccessfully and consistently manage all engineersin accordance withtheir employment status and have an understanding and proven experience of performance managing individuals via Company policies and procedures., • Always ensure via regular review andmonitoringthatSLAsare being adhered to., • Close daily management across all trades to ensure costs and performance are in line with contracts and budgets., • Identifythe root cause of complaints and develop action plans to address and improve to an acceptable level., • Deliver a plan tomaintainperformance of SLAs 24/7, 365 days including operational peaks, • Present weekly and monthly reports to the Head of Service Excellence in relation to performance,identifyingany issues and provide detailed plans tomaintainor correct performance., • Undertake and plan site visits and utilise a variety of different methods of communication to keep our engineers engaged and aligned with the business., • Ability to shape and influence behaviour and performance., • Liaise with the Network Support Team to gain feedback on performance and issues., • Maintaina working relationship and open communication with the Service Excellence Coach to ensure the smooth running of the area., • Ensure compliance andtimelydelivery of Health and Safety, financial and operational requirements in line with best practice and legal frameworks and always adhere to the HomeServe Way., • Previousexperience of working at a managerial level, ideally in afield basedenvironment, • Achieving financial and customer satisfaction targets through third party organizations, • Proficient toa high levelin the use of Microsoft office package, • Full UK driving licence Desirable, • Experience of working in an FCARegulated environment JBRP1_UKTJ

Job Advert HGV Drainage Engineer Location: Depot Chatham, Kent Salary:£40,000 - £45,000 basic OTE: £60,000£70,000 (including bonus/OTE) Licence Requirement: HGV Class 2 Hours: Full Time On Call: 1 in 4 rota We are looking for a reliable and experienced HGV Drainage Engineer to join a busy and expanding field team based from our Chatham depot. This is a hands-on operational role working on a variety of drainage and wastewater systems, delivering high-quality solutions across London and the Home Counties. As an HGV Drainage Engineer you will use specialist plant and equipment to carry out planned maintenance, emergency response and fault diagnosis on drainage networks for a range of commercial, public sector and utility clients. Key Responsibilities * Operate HGV Class 2 drainage vehicles and specialist jetting/vacuum wagons to deliver high-quality drainage services. * Carry out drainage maintenance, inspection, unblocking, root cutting, debris removal and CCTV surveys on sewer and drainage systems. * Respond to emergency call-outs and provide reactive support as part of a 1 in 4 on-call rota. * Accurately diagnose blockages and faults, offering practical resolutions and reporting findings promptly. * Work safely with high-pressure jetting, drainage tooling and related plant, ensuring compliance with health and safety procedures. * Complete accurate job reporting, paperwork and service documentation for every assignment. * Liaise professionally with clients and site contacts, representing the business with excellent customer care. * Maintain vehicles, equipment and PPE in good working condition, reporting faults and arranging servicing as required. What Were Looking For * Valid HGV Class 2 licence (C) essential. * Experience working as a drainage engineer or technician, preferably with jetting/vacuum tanker operation. * Strong mechanical and problem-solving skills. * Competent in using drainage equipment, CCTV technology or pipe-repair tooling. * Ability to work independently and as part of a mobile field team. * Excellent communication and customer service skills. * Fitness and capability to work in varying outdoor environments. Desirable Qualifications & Experience * Previous experience in utilities, civil drainage or sewer maintenance. * CPCS / NPORS / VRQ training in plant or drainage operations. * Confined spaces awareness and compliance. * CSCS card or equivalent health and safety certification. Whats on Offer * £45,000 basic salary with a strong OTE of £60,000£70,000. * 1 in 4 on-call rota with competitive allowances. * Company HGV vehicle and specialist equipment. * Pension and employee benefits. * Supportive and safety-focused working environment. * Opportunities for professional training and career progression. If youre an experienced HGV operator with drainage skills and a commitment to quality service delivery, we want to hear from you. JBRP1_UKTJ

*WGM Engineering Ltd, *part of *RSK Group *has an exciting vacancy for an *Electrical Qualifying Supervisor *to join our *Compliance *team on a permanent contract. This role will be based in with some flexibility available. You will also visit sites across our region therefore there may be an element of on occasion. In this role, you will supervise electrical regulatory tasks, ensuring they are delivered to budget to fully satisfy customer requirements. This role will drive service delivery which will be recognised by the client and ensure key performance targets and SLAs are maintained. This is an excellent opportunity to join an expanding, self-delivery design and build partner recognised across the for outstanding high quality work, outstanding client service and a commitment to health, safety and wellbeing. * Ensure client assets worked on, out turn with compliance to current electrical regulations, WIMES specification and Electrical Safety Rules (ESR). * Continually improve project communication and performance within the team. * Building strong client relationships. * Develop business within the electrical regulatory structure. * SVQ Level 3 Electrical. * Recognised Electrical Apprenticeship. * Recognised Inspection & Testing Qualification. * 18th Edition Wiring Regulations. * ECS Card. * Knowledge and understanding of electrical construction to WIMES Specification. * Knowledge of safe systems of work. * Excellent mentoring skills. * Excellent communication skills. * Proven experience in an operational supervisory role. * Valid UK driving licence is essential. * per annum/Full Time Equivalent. * * * * * * including: * Cycle to work scheme * Gym membership discounts * Employee Discounts scheme * Electric Vehicle scheme via salary sacrifice. * including Maternity, Paternity and Adoption leave. * with free, confidential support (including Mental Health support and virtual GP appointments). * across WGM. * * * * . * and . Job Types: Full-time, Permanent Pay: £42,000.00-£46,000.00 per year Benefits: * Additional leave * Bereavement leave * Company pension * Cycle to work scheme * Employee discount * Enhanced maternity leave * Enhanced paternity leave * Free flu jabs * Gym membership * Life insurance * Paid volunteer time * Referral programme * Sick pay * Store discount Work Location: Hybrid remote in Glasgow G51 2RQ

*WGM Engineering Ltd, *part of *RSK Group *has an exciting vacancy for an *Electrical Qualifying Supervisor *to join our *Compliance *team on a permanent contract. This role will be based in with some flexibility available. You will also visit sites across our region therefore there may be an element of on occasion. In this role, you will supervise electrical regulatory tasks, ensuring they are delivered to budget to fully satisfy customer requirements. This role will drive service delivery which will be recognised by the client and ensure key performance targets and SLAs are maintained. This is an excellent opportunity to join an expanding, self-delivery design and build partner recognised across the for outstanding high quality work, outstanding client service and a commitment to health, safety and wellbeing. • Ensure client assets worked on, out turn with compliance to current electrical regulations, WIMES specification and Electrical Safety Rules (ESR)., • Continually improve project communication and performance within the team., • Building strong client relationships., • Develop business within the electrical regulatory structure. • SVQ Level 3 Electrical., • Recognised Electrical Apprenticeship., • Recognised Inspection & Testing Qualification., • 18th Edition Wiring Regulations., • ECS Card., • Knowledge and understanding of electrical construction to WIMES Specification., • Knowledge of safe systems of work., • Excellent mentoring skills., • Excellent communication skills., • Proven experience in an operational supervisory role., • Valid UK driving licence is essential. • Cycle to work scheme, • Gym membership discounts, • Employee Discounts scheme, • Electric Vehicle scheme via salary sacrifice. Job Types: Full-time, Permanent Pay: £42,000.00-£46,000.00 per year Benefits: • Additional leave, • Bereavement leave, • Company pension, • Cycle to work scheme, • Employee discount, • Enhanced maternity leave, • Enhanced paternity leave, • Free flu jabs, • Gym membership, • Life insurance, • Paid volunteer time, • Referral programme, • Sick pay, • Store discount Work Location: Hybrid remote in Glasgow G51 2RQ

We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self - employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards. Key Responsibilities • Deliver an exceptional customer experience, adhering to Anglian standards, • Monitor 6-7 installation teams to ensure timely and quality installations., • Provide support to installation teams to develop their skills and performance., • Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job., • Knowledge of installation processes and best practices., • Good On – Site presence; interpersonal skills, comfortable talking to customers., • Previous experience in a similar role within the home improvement or construction industry., • Strong organisational abilities with a keen attention to detail., • Competitive salary, • Pension

We're looking for commercially driven Contact Sales Agents to join British Gas and play a key role in growing and retaining our customer base. This is a fast-paced, target-driven role where you'll engage customers across voice and digital channels, predominantly through outbound activity, with some inbound contact. You'll confidently identify customer needs, present the right solutions, and convert opportunities across energy tariffs and service products - all while delivering an excellent customer experience. If you enjoy sales conversations, thrive in a performance environment, and want to build a long-term career with a trusted household brand, this role is for you. Salary: £28,393 basic + monthly commission (OTE commission £500 Per Month) Contract: Permanent Location: 29 Murdoch House, Bothwell Road, Uddingston, G71 7TW Working style: Office-based during training, with flexible hybrid / work-from-home options available post-training Hours: Monday-Friday, 9am-5pm What you'll be doing * Proactively engaging customers through outbound sales and retention activity, with some inbound contact * Winning new customers and maximising upsell and cross-sell opportunities * Retaining customers who are consideri...

Technical Account Manager Field Based - Scotland Office Base in Glasgow £55,000-£60,000 DOE + commission Are you a BEMS professional ready to step off the tools and into a client-facing role? We're working with a well-established building controls specialist who is expanding their Scottish team, offering a unique opportunity to combine technical expertise with commercial growth. This role is ideal for engineers with 5+ years' experience in BEMS, who want to move into account management and sales without losing touch with the technical side of the business. You'll be working across Scotland managing an existing portfolio of accounts while helping to grow new business. What You'll Do • Manage a portfolio of service and project accounts, • Act as the main point of contact for clients, following up on engineer visits and ensuring issues are resolved promptly, • Identify opportunities for system upgrades, improvements, and future projects, • Produce technical proposals, estimates, and forecasts, • Build strong relationships with consultants, contractors, and end users, • Contribute to account strategy, business reviews, and growth initiatives

Pipefitter / Pipework Engineer / Installation Engineer required to join a leading mechanical engineering supplier. The successful Pipefitter / Pipework Engineer / Installation Engineer will be field-based, responsible for installing pump-related products and pipework at customer sites across the UK, with occasional trips to the workshop in Chandlers Ford. The Pipefitter / Pipework Engineer / Installation Engineer will ideally have pipework installation experience on mechanical engineering-related products and have worked on sites such as construction, water sites, or similar. Package • £30,000 - £35,000 depending on experience, • Enhanced overtime pay, • 25 days holiday plus bank holidays, • Company Van, • Additional benefitsPipefitter / Pipework Engineer / Installation Engineer Role, • Install pipework in manufacturing factories, construction sites, wastewater, and clean water sites., • Travel to customer sites across the UK with occasional trips to the workshop in Chandlers Ford., • Install various pipework using materials such as aluminium, copper, stainless steel, threaded steel, and galvanized steel., • Assisting drivers with loading/unloading vehicles, checking against paperwork, identifying missing items, damages, and fuel charges., • Liaise with various engineering departments to ensure smooth operations and project execution., • Field based with a requirement to travel to customer sites throughout the UK.Pipefitter / Pipework Engineer / Installation Engineer Requirements, • Previous experience as an Installation Engineer, Service Engineer, Field Service Technician, Pipework Engineer, Pipefitter, or similar within the mechanical engineering environment., • Pipework installation experience on mechanical engineering-related products, for example pumps, valves, or similar., • Engineering qualifications, CSCS card, IPAF, PASMA, and confined space training are advantageous., • Safety critical medical required., • Ability to travel across the UK and work away from home, with occasional weekend on-call availability (1 in 3 weekends)., • Full UK driving license. JBRP1_UKTJ

Is it time to start thinking of a change in career and do you have a passion for wanting to work for one of the leading manufacturers in their field? A global leading manufacturing company has a newly created opportunity for a Field Service Engineer to join the team in the Newcastle area. The position has been created due to further expansion of the region. The position offers many opportunities for progression once you have joined the business. As one of the largest manufacturers in their field they are highly supportive in career development and offer an exceptional training and development program, where you will be supported in ongoing training. They offer an impressive salary and benefits package with an OTE of £45k to £50k in your first year, a Company van with personal usage allowed, PDA & Mobile Phone, Overtime paid over a standard 40-hour week, full door-to-door payment, Company Pension Scheme, 25 days holidays + Bank Holidays. All benefits are listed below. Responsibilities of the Field Service Engineer Reporting to the Service Manager you will be in control of the maintenance, service, and repairs of material handling equipment on various customer sites within your postcode area. You will be working with an assortment of equipment including electric trucks. Managing your own work in progress, ensuring all relevant paperwork is completed accurately, attend regular training courses to maintain up-to-date knowledge of equipment, and be an active team player sustaining the company's prestigious reputation. You will be working with everything from small pallet trucks, through to IC trucks, VNA trucks, and automated trucks, you will be required to find, diagnose, and rectify faults, and undertake preventative maintenance on forklifts and other material handling equipment at their customer sites. Requirements of the Field Service Engineer • NVQ Level 3 qualification is essential - Certificates will be required, • Will consider experienced FLT Engineer, Vehicle Technician, Master Technician, HGV Technician, Agricultural Engineer, Roadside Recovery, Road Sweepers and much more., • Technical experience in Engines, Electrics (Diagnostics) and/or hydraulics., • Opportunities to work either 40-hour or 45-hour weeks with a basic salary banding up to £40k, • Full Door-to-Door payments for a field-based role. So, you're being paid as soon as you leave the house. This equates to an approx. additional £4k a year, • OTE £45k to £50k, • Covering a patch that sits within your postcode area, so you don't have to stay away from home and get back home at a normal time., • Overtime paid at time and a half over a standard 40-hour or 45-hour working week., • Fully expensed company van from day one of employment. Personal usage allowed, • 25 days holiday + all bank holidays and additional holidays for length of service, • Company Pension Scheme, 6% contribution., • Discount Team, with access deals to some of the largest brands, • Employee Incentive Scheme, • 6-week training program which offers world-class training to enable you in your role, • Long-term training development plans, some of the best in the industry, • Opportunity for growth through the technical grading process, • Opportunity for the right candidates to undertake extended learning (Degree level), • They support their engineers with local and national technical support, • Laptop and phone provided, • All specialist tooling is provided, and a tool replacement policy is provided by the company (Wear and Tear) JBRP1_UKTJ

Technical Leadership. Modernisation Expertise. Field Excellence. Are you a highly technical lift professional – possibly a former Engineer – ready to step into a leadership role within a Private Equity-backed engineering services business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of growth and value creation. We are now seeking a Field Manager with strong lift modernisation experience to oversee site operations across multiple projects, working closely with the Project Manager to ensure safe, high-quality and profitable delivery. Full training and support are available for engineers looking to progress into a management role. The Role at a Glance: Field Manager – Lift Installation & Modernisation South East / London / Home Counties - Access to Dartford or Andover Offices £50,000 - £55,000 Plus Extensive Benefits Package in Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Lift Engineer with modernisation or installation experience Qualifications: NVQ Level 3 in Lift Engineering (essential) Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. The business delivers installation, maintenance, repair and modernisation solutions across commercial, residential and public-sector environments – including prestigious and high-profile sites. As a Private Equity-backed organisation, Liftec is focused on operational excellence, safety, quality and sustainable growth. This is an opportunity to join a technically strong, supportive environment where engineering expertise is highly valued. Ready to take the next step in your career? Reporting to and working alongside a Project Manager, you will take responsibility for the effective day-to-day management of site operations on lift installation or modernisation projects. You will define project objectives and manage multiple installation or modernisation sites, supervising the installation of equipment, monitoring site progress and coordinating with stakeholders both on- and offsite. Ensuring projects run on time and within budget will be central to your role, alongside monitoring engineers and subcontractors to maintain delivery standards. You will communicate and coordinate with owners, architects, consultants, contractors, suppliers and subcontractors, acting as the key technical point of contact on site. Working closely with the wider project team, you will mitigate safety, ethics and quality risks, ensuring compliance with Liftec Express policies as well as government and legal requirements. You will support customer satisfaction, provide technical engineering guidance and contribute to improved project profitability. You will also train and monitor subcontractors (where applicable), ensuring high standards of safety, quality and operational delivery across all projects. About You: • An experienced lift professional with a strong background in installation and/or modernisation, you bring deep technical knowledge of lift systems and site-based operations., • An NVQ Level 3 in Lift Installation (or equivalent) is essential. NVQ4 in Lift Commissioning, SMSTS or SSSTS certification and an appropriate CSCS card would be advantageous., • You have excellent communication and leadership skills, with the ability to coordinate multiple stakeholders in a dynamic, customer-focused environment. Organised and self-reliant, you are comfortable managing site activities, monitoring progress and maintaining accurate documentation., • Strong computer skills and commercial awareness underpin your ability to support project performance and profitability., • Whether you are already operating in a field management capacity or are a senior engineer ready to step up, you will be supported with structured training and development. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy, • Employee Referral Scheme Why Join Liftec Express? • Technical leadership role within a respected PE-backed engineering business, • Strong pipeline of installation and modernisation projects, • Clear progression pathway from Engineer to Field Management, • Supportive, safety-first culture, • Opportunity to influence quality, performance and customer satisfaction If you are a technically strong Lift Engineer or Field Supervisor looking to progress into a Field Manager role within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. JBRP1_UKTJ

Our client is a world class manufacturer within the bespoke door industry. For over 50 years they have specialised in providing door solutions all over the world. They have produced and installed more than 200,000 door sets for clients in over 40 countries and are the chosen supplier to the worlds top 20 pharmaceutical, health and food companies. Their facilities produce superior products that are more hygienic, more intelligent, easier to clean, more durable, with a higher quality finish. Doors capable of resisting fire, water, laser and x-ray. Doors that are fire certified in over 50 countries. They are now seeking a skilled Assistant Field Service Engineer, to join their professional and friendly team based in Hull. They are currently looking for an Assistant Field Service Engineer to join their growing team. The Assistant Field Service Engineer is responsible for the installation, servicing, maintenance, and repair of automatic door systems to ensure they operate safely, reliably, and in compliance with relevant standards and regulations. The role involves diagnosing faults, carrying out preventative maintenance, and responding to breakdowns across a range of customer sites. Working independently and as part of a wider technical team, the Assistant Field Service Engineer delivers high-quality workmanship, excellent customer service, and ensures all systems meet safety, performance, and compliance requirements. This person will be based in the Hull area and the role involves working as part of a two-man team, staying away from home on a weekly basis. Due to the nature of the business, some weekend work will also be required THE BENEFITS: A work place contributory pension, with employer contributions, 25 days paid annual leave, Company-supplied equipment necessary for this key role, expenses when on company business including hotel stays, continuous professional education support and training, social events and teambuilding activities. Overtime rates. Offering an attractive salary and benefits package including door to door pay, a Company vehicle, fuel card and all tools and safety gear will be provided. THE ROLE: • The repair, service and installation of manual doors and automatic doors to our many clients in the Food Manufacturing; Pharmaceutical; Cleanroom Research Laboratories; Public and Private Hospitals and Retail sectors., • Install, commission, and configure automatic door systems in line with manufacturer specifications and safety standards., • Carry out routine servicing, inspections, and preventative maintenance on automatic doors and associated access systems., • Diagnose faults and complete repairs efficiently to minimise downtime., • Ensure compliance with relevant legislation, standards, and company procedures (e.g. safety and accessibility requirements)., • Complete accurate service reports, maintenance records, and compliance documentation., • Liaise professionally with customers, site managers, and colleagues to explain works completed and any required follow-up actions., • Manage tools, parts, and equipment to ensure readiness and safe operation., • Adhere to health and safety policies, including risk assessments and safe systems of work., • 5 years' previous experience in automatic door installation and service, beneficial but not essential to have 5 years experience, • Up to date CSCS card and Manual Handling cert, • Full UK/European driving License, • Working knowledge of various manufacturers automatic door products, not essential, • Ability to repair, service and install to a high standard, not essential, • Ability to read and understand schematic diagrams and plans, not essential, • Be competent in using battery powered drills, hand tools etc JBRP1_UKTJ

Transport Operations Assistant 6-month FTC Salary £25,000 - £26,000 pro rata 6-month FTC with potential for Extension or Permanency Monday to Friday with occasional weekend/ after hours on-call duties * Full-time office-based We are seeking a highly organised and analytical Transport Planning & Operations Assistant to join our Transport Team. This is a key support role within our Planning, Delivery and Support functions, ensuring the smooth coordination of cost-effective and efficient transport journeys in line with our business rules and customer service standards. This is a fantastic opportunity to gain experience across all areas of transport operations and the wider travel and logistics industry, providing a strong foundation for a career in this field. You will work closely with planning, delivery and support teams, communicating confidently with colleagues, customers and third-party suppliers both by phone and email to ensure every journey runs smoothly. You will be joining a passionate and dedicated team that is committed to delivering excellent service while maintaining a supportive and collaborative environment. With strong Excel and data analysis skills, you will help ensure accurate planning, responsive decision-making and the consistent delivery of an outstanding customer experience. At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platformMain Responsibilities, • Maintain and administer master route planning data, ensuring all systems and databases are accurate and up to date to support effective journey delivery., • Support Transport Planners and the Team Leader in producing cost-effective and efficient journey plans in line with business rules and service standards., • Manage operational changes and queries (including amendments, cancellations and customer requirements), ensuring routing efficiency and driver compliance are maintained., • Monitor flights, traffic and weather conditions, adapting transport plans in real time to accommodate last-minute changes and ensure smooth driver coordination., • Communicate effectively with customers, drivers, colleagues and third-party suppliers, providing clear information on pick-ups, mobility, luggage and journey arrangements., • Produce and maintain journey documentation and reporting, including customer pick-up times, overall mileages and data required for internal budget tracking., • Handle inbound and outbound calls, resolving customer and supplier queries with a strong focus on delivering exceptional service., • Work collaboratively across the wider transport operation, meeting daily, weekly and monthly deadlines while maintaining clear and cohesive communication across teams.The Ideal Candidate You will have already gained experience in an administrative and/or customer service-based role, ideally within a fast-paced operational environment. You are customer-focused, adaptable and energised by working collaboratively with others, thriving in a role where planning, delivery and support teams work closely together to achieve shared outcomes. You will demonstrate: • Strong working knowledge of Microsoft Office packages, particularlyExcel, with the ability to analyse and consolidate data, • Excellent administrative and organisational skills, with a high level of accuracy and attention to detail, • The ability to prioritise effectively, exercise sound judgement and meet tight deadlines, • Strong written and verbal communication skills, including a confident and professional telephone manner, • A proactive and adaptable approach, responding positively to change in a dynamic operational environment, • Geographical knowledge of the UK road network and postcode areas Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-LC1 JBRP1_UKTJ

Field Service Engineer – CHP AND Gas Engines A well-established and growing UK power company is seeking a Field Service Engineer to join its service team, supporting a range of engine-driven and power generation systems nationally. This role is suited to an engineer from a CHP or engine background, we are looking for individuals with experience across different energy technologies. This is a field-based position offering a mix of planned maintenance, reactive fault finding, and technical support, backed by a knowledgeable and supportive engineering team. Responsibilities • Travel to customer sites to carry out routine servicing and first-response breakdowns on engine-driven power systems and related equipment, • Perform a mix of planned and reactive maintenance, including diagnostics and fault rectification, • Produce clear and detailed service reports, identifying faults, remedial actions, and improvement opportunities, • Liaise with customers and internal teams to ensure smooth and professional service delivery, • Provide technical support to colleagues and contribute to the wider engineering function, • Support internal and customer training activities where required, • Maintain high health & safety standards, including completion of risk assessments and method statements, • Act as a professional representative of the business on customer sites Requirements • Background as a Service Engineer, Engine Engineer, Technician, or in a related mechanical/ electrical engineering role, • Strong practical understanding of engine-driven or power generation systems, • Good mechanical and electrical fault-finding capability, • Experience with equipment such as MWM TCG 2032 is advantageous, • Ability to work independently in the field while maintaining clear communication with office-based teams, • Positive, proactive attitude with strong customer-facing skills, • Willingness to travel to customer sites and occasionally stay away from home Package & Benefits • Competitive salary, depending on experience, • Company vehicle with optional private use, • Paid overtime and overnight stay allowances, • 25 days holiday plus bank holidays, • Ongoing training and development with opportunities to broaden technical expertise, • Long-term, stable role within a supportive and technically focused team If you’re an engineer with an engine, CHP, or power generation background looking for a field-based role, this opportunity is well worth exploring. Drop your CV to

Location: Field-based (within 1-hour radius Morecombe) Salary: £17 per hour (40 hours per week) Overtime: 1.5x Working Pattern: Monday to Friday, flexible hours Overnight Stays: Typically up to 4 nights per week Weekend Work: Very rare (Paid at increased rates) Start Pay: Door-to-door (Paid from leaving home) We are looking for a hands-on Field Service Engineer who is used to working on the road and happy to stay away during the week. The role is mechanically focused and involves working on pumps, pipework, hoses, filters, valves and fuel systems at customer sites. You will be customer-facing, problem-solving on site, and expected to take a can-do approach turning up, assessing the issue, and fixing it properly. Background is not important. Practical experience is what matters. Key Responsibilities: • Carry out field-based service, maintenance and repair work at customer sites, • Work on pumps, engines, hoses, filters, valves, pipework and seals, • Diagnose faults and carry out repairs efficiently and safely, • Isolate equipment safely before working (including electrical isolation where required), • Work inside tanks when required, following safety procedures, • Install, service and maintain mechanical systems, • Complete basic service reports and paperwork, • Build strong relationships with customers on site, • Represent the company professionally at all times, • Previous field-based engineering experience, • Strong mechanical background, • Experience working with pumps, pipework and fluid systems, • Comfortable working on the road and staying away during the week, • Confident dealing with customers face-to-face, • Flexible attitude and strong work ethic, • Problem-solver who wants to fix things properly, • Basic electrical knowledge (12V, single-phase and three-phase), • Experience safely isolating electrical systems, • £17 per hour (40 hours per week), • Overtime, • Door-to-door pay, • Company van, • Fuel card, • Hotels paid for when staying away, • £30 overnight food allowance, • Very rare weekend work (paid at increased rates) Ref: INDMAN Thank you for your application. Due to the volume of applications, we cannot respond to everyone personally. If you haven't heard back within 5 working days, please assume your application has been unsuccessful. To view other vacancies, please visit our website. JBRP1_UKTJ

Job Title: Senior Fire & Security Systems Engineer Location: Swindon Salary: £50k base salary plus commission (OTE £70k-£80k), a profit share scheme, and a fully equipped company van. Job Type: Permanent, Full Time The Company: Join us as we are expanding the Swindon team. This is an exciting opportunity with genuine autonomy, a £50k base salary plus commission (OTE £70k-£80k), a profit share scheme, and a fully equipped company van. At the company, we've been protecting people and property since 1991. With over 30 years' experience, NSI Gold accreditation, and BAFE-registered engineers, we're proud to deliver trusted fire and security solutions across the UK. Our services include fire alarms, extinguishers, CCTV, intruder alarms, access control, emergency lighting, and more. As we expand into the South West, we're offering experienced engineers the chance to shape our future in the region. The Role: As a Senior Fire and Security Systems Engineer, you'll work across a mix of installations, servicing, and customer site takeovers. You may be installing a fire panel one day and surveying a new customer site or producing quotes the next. You'll manage your own diary, booking work directly with customers and enjoying genuine flexibility. The role is Monday to Friday, 8am-5pm, with occasional on-call and out-of-hours work. You'll primarily cover the Swindon (SN) area, with occasional nearby travel for national accounts. You'll take your company van home and work independently, supported by the Branch Director, wider company network, and Head Office Support Team. Key Responsibilities: • Carry out site surveys and visits to generate quotes for new and existing customers., • Install, commission, service, and maintain fire and security systems, including fire alarms, emergency lighting, fire extinguishers, fire doors, intruder alarms, CCTV, and access control., • Deliver installation projects from first fix through to commissioning, including upgrades and system expansions., • Complete routine and reactive servicing, fault-finding, and repairs to a high standard., • Undertake full service takeovers for new customers, including testing, certification, and documentation., • Manage your own workload and diary, coordinating installations, service visits, and surveys directly with customers., • Maintain high levels of customer service and professionalism at all times., • Ensure all works comply with NSI Gold standards, British Standards, and legislative requirements., • Accurately complete all documentation and reports using company systems., • Participate in an on-call rota and attend occasional out-of-hours call-outs., • Previous experience in fire and/or security systems engineering (installation, servicing, maintenance)., • Knowledge of fire alarms, intruder alarms, CCTV, access control, or emergency lighting., • Excellent customer service skills - building trust is paramount., • Ability to work independently, manage your time, and complete jobs thoroughly., • Full UK driving licence, • Earning potential: Base salary £50k, with achievable OTE £70k-£80k., • Profit share scheme: Paid directly to you in November, just in time for Christmas., • Autonomy & trust: Manage your own diary and customer relationships., • Career development: Funded training and qualifications in areas such as fire doors, extinguishers, and emergency lighting., • Fully equipped package: Company van, fuel card, tablet, laptop, uniform, and all tools provided., • Benefits: 25 days annual leave + bank holidays, additional day off for your birthday, pension, healthcare options and ongoing training. If you're looking for a role with real freedom, earning potential, and the chance to grow with a business that's just starting its journey in Swindon, this is your opportunity. All applications for this vacancy are to be submitted online, and strictly no agency calls or agency CV submissions. Please click APPLY to send your CV, to be considered for this role. Candidates with the relevant experience or job title of; Fire Alarm Systems Engineer, Security Systems Engineer, Infrastructure Engineer, IT Infrastructure Systems Engineer, Technical Systems Engineer, also be considered for this role. JBRP1_UKTJ

Senior Civil Technician / Structural Technician An exciting opportunity for a Senior Civil Technician / Structural Technician with a background in structural investigation, concrete testingand site supervision. This hands-on role involves nationwide site testing, surveying, inspection and technical reporting within a growing engineering team. If youve also worked in the following roles, wed also like to hear from you: Structural Technician, Civil Engineering Technician, Site Investigation Technician, Structural Testing Technician, Field Service Technician, Structural Investigation Technician, Concrete Testing Technician SALARY: £34,000 to £36,000 per annum + Benefits LOCATION: Manchester, North West England (with nationwide travel) JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 Hours per Week typically 08:00 to 16:30 JOB OVERVIEW We have a fantastic new job opportunity for a Senior Civil Technician / Structural Technician to join a growing multi-disciplinary engineering team delivering structural investigation, testing and consultancy services nationwide. As a Senior Civil Technician / Structural Technician you will lead on-site investigations, undertake intrusive and non-intrusive surveys, and carry out structural testing using specialist equipment. This includes producing factual reports, certification and maintaining high technical and health and safety standards. The Senior Civil Technician / Structural Technician role is predominantly site-based with some office work in Leigh. You will supervise junior staff, liaise with clients and suppliers, and ensure projects are delivered safely, accurately and on time. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Senior Civil Technician / Structural Technician include: • Lead Site Investigations: Supervise and carry out structural investigations, intrusive and non-intrusive surveys and testing, • Operate Specialist Equipment: Use Ferroscan, covermeter, PUNDIT, Schmidt Hammer, GPR and power tools including diamond core drills and breaker drills, • Produce Technical Reports: Analyse findings and generate high-quality reports and certification, • Client Liaison: Work closely with clients, suppliers and third parties to ensure safe and efficient project delivery, • Health and Safety Compliance: Complete risk assessments and safe systems of work and ensure adherence to company policies, • Supervise Staff: Oversee junior and temporary staff, ensuring high standards of workmanship and safety, • Maintain Equipment Records: Manage service, calibration and inspection records for tools and vehicles ESSENTIAL • Previous experience in structural investigation, site testing or civil engineering environments, • Supervisory experience with the ability to lead on-site activities, • Proficiency in Microsoft Office including Word, Excel and Outlook, • Strong understanding of concrete, steel and masonry building fabrics, • Valid CSCS Card and SSSTS qualification, • Full UK Driving Licence (6 penalty points or fewer), • Ability to work independently, meet strict deadlines and deliver excellent customer service, • Willingness to travel nationwide, work additional hours and stay away from home when required, • NVQ Level 2 or Level 3 in a Construction or Engineering subject, • IPAF, PASMA or Confined Spaces certification, • Strong attention to detail and report writing skills, • Competitive Overtime Rates, • 33 Days Holiday Including Bank Holidays, • Private Medical Insurance, • Discretionary Bonus Scheme To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14475 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ JBRP1_UKTJ

We are recruiting an electrically-qualified Crane Service Engineer to join our team based in the Glasgow/East Kilbride area. We offer: A competitive basic salary, with a fantastic OTE (£55k-65K) Paid travel time from your home in the morning and on the return home from your last job of the day. Generous overtime and double time at weekends Call out payment. 33 days annual leave (includes bank holidays) Contributory pension + life assurance + income protection insurance A Company van with satnav, corporate clothing and smart phone are provided. Employee Share Save Scheme Retail, grocery, DIY and leisure discounts Employee assistance programme Enhanced maternity and paternity pay Buy and sell holidays Your main responsibilities will include: You will perform preventative maintenance and repairs on electric overhead travelling cranes. Trouble- shooting equipment breakdowns. Consult with customers on repair and safety related issues. Complete appropriate documentation through your mobile device. This role reports to the Operations Manager. The role of a Crane Service Engineer will involve the maintenance, repair and upgrade of our customers' lifting equipment, primarily overhead gantry cranes. The work we offer is varied and two days are rarely the same. What we are looking for in you: We ask that you are apprentice-trained (or equivalent) and conversant with electrical engineering disciplines. Mechanical knowledge Previous experience working with overhead cranes and hoists is preferred, but maintaining, repairing, and servicing equipment in an industrial environment is essential. Based on 39 hours p/w Mon-Fri. Weekend overtime working will earn double time. Great communication skills Be personable as there is regular customer contact. Health & Safety awareness You are able to work at height. Willingness to work extra hours this attracts paid overtime. Hold a current driving licence. Willingness to work on the on-call rota with an enhanced premium. Due to the location of our customers in Scotland, we anticipate you being away approx 30 nights a year, during which time accommodation and subsistence will be provided. What makes us special: We have been awarded the RoSPA Gold Medal (for 6 consecutive years Golds) Award for ourUK company safety performance! When you join our company, you immediately notice a sense of commitment, camaraderie, and lots of opportunities to grow professionally within our organisation. We provide specialised training on high-quality products, provision of all equipment and PPE along with excellent company working practices and industry-leading training programme. TPBN1_UKTJ

Mobile Dealership Paint Technician (automotive) We are one of the UK’s Largest Independent S.M.A.R.T Repair Companies. With customers based far and wide across the UK, our ever-growing business needs dependable people to join our successful paint repair team. The Job • Monday – Friday, • 08:00 – 17:30, • £32,000 - £35,000 basic + Commission OTE £55,000 +, • Company van, company tablet, company phone provided, • Start from home, travelling to: car dealerships up to 1.5 hours from home if needed. We try to keep work local to home Duties A successful candidate will be responsible for carrying out mobile smart repairs. Setting up and using a spray gun, mixing paint, matching colours, using filler on occasions, primer and lacquer. Additionally acknowledging safety regulations and assessing the job is able to be carried out. You will also be experiences various weather conditions while completing your repairs. Equipment provided. Repairs on vehicles will include: • Minor scuffs and scratches, • Paint blemishes, • Stone chips, • Wings / doors sprayed, • Small dents Experience • Minimum of 3 years experience within a paint spraying environment, • Preferably automotive / motor trade background but not essential, • Familiarity with power tools and hand tools used in paint repair Requirements • Valid full UK driving licence, • Knowledge of filler, • Able to paint a minimum of 2 vertical panels and blend, • Right to work in the UK, • Strong customer service, • Good timekeeper, • Basic maths and English required, • Been in previous customer facing roles., • Great attention to detail, • Assessment / Induction Day required APPLY NOW for immediate consideration

Regional Facilities Manager – Eastern Scotland (Home-Based with Travel) £42,000k + £6k Car Allowance + Benefits Are you a proactive, customer-focused Facilities Management professional ready to take ownership of a diverse Scottish property portfolio? Expanding student accommodation is looking for a dynamic Regional Facilities Manager who thrives on delivering safe, efficient and high‑quality environments for our residents and teams. This is a home‑based role with regular travel, offering both autonomy and the chance to make a visible impact across the Scotland sites. Duties Oversee the safe, clean and compliant running of the full estate, improving site presentation, resident satisfaction and overall operational efficiency. Manage mechanical, electrical and fabric maintenance across the region ensuring timely, high‑quality completion of all maintenance and property-related works. Visit sites regularly to identify issues, scope works and sign off completed jobs. Support FM tender cycles, from specification development to mobilisation. Track contract performance and ensuring service levels are met. Update asset registers, maintenance schedules and compliance documentation. Guide, support and supervise Facilities Assistants on site. Report on FM performance, risks and opportunities for improvement. Champion full compliance with Health & Safety legislation and internal standards. Deliver FM services that provide clear value for money. Mobilise, monitor and manage FM contracts to drive strong performance. Maintain accurate records, compliance registers, and asset information. Manage FM budgets responsibly and support annual service charge planning. Communicate clearly and collaborate effectively with contractors, colleagues and on‑site teams. Provide a proactive, customer‑centred service across all properties. Stay up to date with legislation and recommending process improvements. The Ideal Candidate You’ll bring a strong FM background and a passion for delivering high standards. You will likely have: Experience in Facilities Management or a similar level operational role. Experience in PBSA (preferred but not essential). A solid understanding of Health & Safety compliance. IOSH or NEBOSH qualification (essential). IWFM membership (advantageous). Strong communication skills—written, verbal and interpersonal. Good IT proficiency, including MS Word, Excel, PowerPoint and Outlook. Financial awareness and the ability to analyse information clearly. A hands-on mindset, attention to detail and the ability to prioritise independently. Proven success in managing teams, targets and challenging objectives. If you enjoy variety, problem‑solving, and improving standards, you’ll thrive! Apply now

Dalkia UK is one of the UK’s leading technical and energy services providers, delivering a wide range of energy, engineering and facilities services, as well as specialist services in systems integration, fire & safety systems and critically controlled environments. With a talented workforce of over 4,000 people, Dalkia UK rises to the challenges of today’s world to create a sustainable, prosperous, resilient society and a Net Zero UK. Dalkia is committed to building quality relationships to drive long term value for our clients through innovative solutions and services. The Lifecycle Surveyor will be working on our PFI Schools Contract within Dalkia Scotland Facilities. From reactive and planned maintenance, project delivery and life safety systems to energy and lifecycle management, we work with each school to provide local, responsive service and value for money. Together with teachers and the school’s support team, we’re working to create teaching and learning environments where pupils excel. What you'll be working on ... The Lifecycle Surveyor, will be reporting to, and supported by the Lifecycle Manager, to deliver alarge wide-ranging programme of works on our PFI Schools Contract. The Surveyors main objectives will be to support the Lifecycle team, maximise project profitability, minimise project risk, and ensure contractual obligations are met. The PFI School sites are located across the central belt in East Dunbartonshire and South Lanarkshire. Travel out-with these areas would rarely be required, for example a site visit or client meeting for other contracts, or a training / personal development course. The Surveyor Role … The Lifecycle Team is part of the Dalkia Facilities Management business unit. This role, supported by the Lifecycle Team, will gain valuable experience for surveyor career progression in many competencies. This Surveyor role is not a typical consultant type position. You will not be working away from home. You will not be carrying out high volume, repetitive building surveys. You will not be producing high volume, repetitive reports. This role includes: • Identifying works required, • Preparing budget costs, scope of works, design & specifications, • Working with our supply chain of sub-contractors & suppliers, • Procurement / Tender Stage followed by Tender Review, • Project Management, • Identifying what works are required and seeing that through to completion., • Variety of Work:, • Internal Refurbishment (e.g. flooring, decoration, joinery, fixtures & fittings, equipment etc.), • External Works (e.g. civils, landscaping, sports grounds, roofing, doors, windows etc.), • Mechanical & Electrical building services, • Fire & Security Systems, • The Surveyor is expected to have a high standard of communication and IT skills, with a professional attitude, initiative and motivation to learn. Main Duties … • Undertaking building (fabric and/or services) condition surveys, • Undertaking defect or reactive unplanned diagnosis inspections, • Instructing and managing condition surveys and / or reactive unplanned inspections., • Preparing Reports / Schedules of Condition, • Assisting the Lifecycle Team with:, • producing the Condition Survey Files (Excel format), • producing and updating the Lifecycle Planning & Progress Files (Excel format), • keeping all relevant Programme & Tracker files up to date (Excel & MS Project format), • Issuing Works Information to Contractors for pricing, • Preparation of budget costings for proposed projects, • Project cost management & administration, • Preparing, manage and deliver the supply chain tender process including any necessary documents & schedules of work, • Quality assurance checks of ongoing and completed works, • Liaising with and reporting to Clients. Professional Development … Future growth opportunities are available within the Lifecycle Team, including taking on more responsibility and ownership for management and delivery of specific work packages. Dalkia will fully support future career development, for example working towards full membership with the Royal Institute of Chartered Surveyors (RICS), or the Chartered Institute of Building (CIOB). The skills and experience you need... Essential … • Recognised building or engineering qualification:, • Academic Degree level OR Trade Qualifications, • Experience in the Construction or Facilities Management sector, • Experience of working with sub-contractors, • Experience of developing strong customer relationships with key clients, • Have excellent written communication skills, • IT competence / experience, especially with Microsoft Office., • Motivated self-starter and ability to manage own workload and be an effective team player, • Must be able and willing to travel, mainly central belt, • Professional attitude and approach to work, • Highly organized and able to work under pressure. Desirable (Not Essential)… • Candidates should have a technical knowledge of traditional and modern construction methods., • Be competent in producing CAD drawings. If you're looking for a varied, locally based surveying role with genuine career progression, we’d love to hear from you

Customer Service Advisor Banking Glasgow (City Park) Full-Time | Permanent £26,000 - £28,500 40 hours per week Training: 2 weeks on-site in Glasgow, Monday-Friday 09:00 - 18:00 Operational hours after training: On-site: 10:00 - 19:00 After 3 months: opportunity for hybrid or home working, with shifts between 10:00 - 23:00 Monday-Sunday Looking to take the next step in your banking career? We're hiring customer service advisors with 1-2 years UK banking experience to join a fast-paced and highly supportive fraud team based in Glasgow City Park. You'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an experienced customer service advisor with UK banking experience who enjoys problem solving, helping customers, and making a real difference every day. What You'll Be Doing Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possibleWhat We're Looking For Minimum 12 months experience within a UK banking or financial services environment Strong customer service and communication skills Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindsetExperience within fraud investigation or financial crime is desirable. Salary & Benefits £26,000 - £28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmesPlease note: No holidays within the first 6-8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Customer Service Advisor (Zero Carbon Living) Location: Glasgow or Bristol Team: OVO Care, Account Management Salary banding: Starting base salary of £25,086, which will increase to £26,770 once your training and probation period are completed. This is usually within nine months, although it can be quicker depending on previous experience! Experience: Learner - customer-facing in a service environment, with digital experience and problem-solving skills advantageous Working pattern: Full-time - 37 hours per week (Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role This role in 3 words: Fun, rewarding, and customer-centric Top 3 qualities for this role: Communication, great teammate, and creative thinking Where you’ll work: At OVO, we understand that a one-size-fits-all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility. All our roles are hub-based (Bristol or Glasgow), providing a dedicated space for collaboration, connection, and teamwork. You’ll also have the flexibility to work from home. For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into either our Bristol or Glasgow hub two times per week during your training period (first seven weeks), and then at least two times a month once you're in your squad. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: Our way of working enables us to treat our customers as individuals. We understand their needs in a personal and relevant way, resolving their queries as quickly as possible; we call this Account Management. We're working together in squads with the same zero carbon goal in mind; it's not just a way of working - it's a culture and a mentality. Squad life is all about self-managing as a group and making decisions together. With Plan Zero at the front of mind, we're all about making things better, looking for opportunities to deliver customer value in a constantly evolving landscape. Squads are encouraged to try innovative approaches, and learning and adapting quickly are core to our development culture. We embrace challenges, continuously provide feedback, and proactively seek opportunities to improve, innovate, and progress towards a zero carbon future. This role in a nutshell: As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO’s customers across the entire customer lifecycle. You serve to solve, ensuring customers’ needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a customer-facing role, so you should enjoy talking to people. You’ll resolve customer inbound queries through calls, web chat, WhatsApp, and emails. Your key outcomes will be: • Engaging with OVO’s customers, communicating with passion across phone, email, and web chat contacts - Quickly understand the root cause of customer contact, taking ownership for solving queries the first time to prevent repeat contact - Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad - Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad - Autonomously manage your day, ensuring the overall objectives of the squad are achieved - Prepare, attend and actively contribute at squad meetings as appropriate - Identify and implement continuous improvement efforts in both squad ways of working and customer experience - Be an OVO ambassador, promoting our range of products and services to customers - Be empowered to have strong conversations to promote our products and services that we offer to our customers to help promote Zero Carbon Living - Take accountability for your own development and use the tools provided to allow yourself to have strong conversations around our new and existing products You’ll be successful in this role at OVO if you... • Enjoy working in a fast-paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement - Demonstrate our OVO values and be an advocate of Plan Zero - Have experience in cross-selling - Enjoy working as part of a team, but also thrive independently Let’s talk about what’s in it for you As well as a base salary of £25,086, which rises to £26,770 once you reach Level 2 (usually after 6-9 months, but depends on each individual), you’ll also be eligible to qualify for a monthly incentive which is based on the squad achieving performance measures. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO… and there’s flex pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: For starters, you’ll get 34 days' holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance, depending on your career level, critical illness cover, life assurance, health assessments, and more. For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more. For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations. For your home Get up to £400 towards any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans. Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing... We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible

Field Representative-Glasgow Salary £27,550 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities * Conduct pre-disconnection visits and meter inspections. * Perform customer vulnerability assessments and safety checks. * Negotiate and facilitate payment solutions. * Attend Magistrates Court to obtain and execute Rights of Entry Warrants. * Oversee utility isolations and liaise with engineers and locksmiths. * Ensure compliance with regulatory and industry standards. * Maintain accurate and up-to-date records of all site visits. * Provide high-quality service and effective conflict resolution. Requirements * Strong interpersonal and communication skills. * Experience in debt negotiation, collections, or customer service (desirable but not essential). * Self-motivated, proactive, and capable of working independently. * Ability to work in a fast-paced environment with deadlines and targets. * Basic IT proficiency and report-writing skills. * Flexibility with working hours. Whats on Offer * Competitive salary plus performance-based incentives. * Company vehicle provided (including private use, with tracker). * Comprehensive training at the head office. * The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team

Lucrative new business field sales role selling service contract • Business Development Manager market leading global facilities services provider Business Development Manager Service Contracts Area: Central belt Scotland The Role of Business Development Manager • This is a field-based Business Development Manager position where you will target B2B clients and sell high-demand facilities services., • You will engage with decision-makers such as business owners, procurement teams, and senior managers., • As a Business Development Manager, your focus will be on new business generation identifying prospects, self-generating appointments, and building a strong pipeline of opportunities., • You will be selling an essential service with strong market demand, so your ability to identify and engage target customers will be key., • Order values are high, offering outstanding earning potential the average Business Development Manager earns around £70,000, with top performers exceeding £80,000., • The role is field-based four days a week, with one day working from home., • You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly values its people, look no further! Our client has an exceptional name and reputation in the facilities services industry, providing a range of solutions to corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. If you are a proactive Business Development Manager who is not currently getting the recognition, financial reward, or career growth you deserve this could be the opportunity you have been waiting for. • Leading blue-chip international organisation with an exceptional reputation, • Best in class training, development and support with clear paths into Key Accounts and People Management, • Be apart of a dynamic collaborative culture with camaraderie and support The Candidate for the Business Development Manager • Minimum 2 years B2B field sales experience, • New business focus and mind set, • Ability to converse with decision makers at all levels, • Desire for a career (not just a job) with motivation to maximise earning potential The Package on Offer for the Business Development Manager Up to £40,000 basic salary £60,000 £80,000 OTE (uncapped, paid quarterly) Hybrid company car 25 days holiday plus 8 bank holidays Employee Assistance Programme Pension scheme Private healthcare Discounted gym membership iPad / Laptop / iPhone & full corporate benefits Ref: CPJ1770

Field Service Technician Location: Glasgow(Covering Scotland, Carlisle & Newcastle) Salary: £45,000 + Overtime (OTE £55,000) + Company Van Hours: Monday-Friday, 07:00-15:30 Are you an electrically biased, multi-skilled engineer with strong mechanical skills looking for a field-based role with excellent earning potential and variety? We are recruiting for a Field Service Technician to join a specialist engineering service team delivering world-class loading and materials handling solutions to major logistics and distribution clients across the UK. This is a fantastic opportunity to work with high-profile customers including leading names in logistics, parcel handling and air cargo. The Role As part of the Engineering Service Support Team, you will: Carry out planned preventative maintenance (PPMs) across customer sites Diagnose and repair electrical and mechanical faults Support continuous improvement initiatives and recommend system enhancements Participate in a 1 in 3 on-call rota (home-based standby) Ensure full compliance with health & safety legislation and site permit systems Maintain accurate service reports and professional customer communication Travel across Scotland and occasionally further afield as requiredThis role is electrically biased but requires strong mechanical capability, including fabrication and welding. What's On Offer £45,000 basic salary Overtime available (OTE £55,000) Time & ½ after 15:30 Saturday time & ½ Sunday & Bank Holidays double time Company van provided Structured working hours with premium overtime rates Exposure to major blue-chip clients Long-term career development and training supportWhat We're Looking For City & Guilds qualification or recognised engineering apprenticeship Electrically biased with strong mechanical skills Experience within parcel handling, FMCG, manufacturing or similar environments Knowledge of inverter drives, SCADA, Profibus, ASi, PLC/PC control systems (advantageous) Experience working to KPIs, PM schedules and permit-to-work systems Strong fault-finding ability and problem-solving skills Comfortable working autonomously in a field-based role Willingness to travel across the UK Excellent communication and report-writing skillsAbout You You will be: Self-motivated and highly organised Customer-focused and professional Able to work under pressure and to tight deadlines Committed to delivering service excellence Proactive in identifying improvements and best practiceIf you're looking for a role that combines autonomy, technical challenge and strong earning potential - this could be the opportunity for you. How to Apply For more information on the role, or an informal discussion regarding opportunities we have available, please contact Why work with Proactive? Proactive Technical Recruitment is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on LinkedIn and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy

Fraud Specialist - Glasgow (City Park) Full-Time | Permanent | £26,000 - £28,500 Looking to take the next step in your banking career? We're hiring Fraud Specialists to join a fast-paced and highly supportive fraud team based in Glasgow City Park. As a Fraud Specialist, you'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an experienced Fraud Specialist with a background in banking who enjoys problem solving, helping customers, and making a real difference every day. If you have at least 18 months' experience in a UK banking environment and strong customer service skills, this could be the perfect opportunity to develop your career as a Fraud Specialist. What You'll Be Doing As a Fraud Specialist, you will: Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possible What We're Looking For To succeed as a Fraud Specialist, you should have: Minimum 18 months experience within a UK banking or financial services environment Strong customer service and communication skills Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindset Experience within fraud investigation or financial crime is highly desirable. Salary & Benefits £26,000 - £28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmes Working Hours 40 hours per week (full-time permanent) Training 2 weeks - Monday to Friday 9am to 6pm Grad Bay 4 weeks - Monday to Friday 10am to 7pm Operational hours after training: On-site: 10:00 - 19:00 After 3 months: opportunity for hybrid or home working, with shifts between 10:00 - 23:00 Monday-Sunday Please note: No holidays within the first 6-8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Customer Fraud Advisor - Glasgow (City Park) Full-Time | Permanent | £26,000 - £28,500 Looking to take the next step in your banking career? We're hiring Customer Fraud Advisors to join a fast-paced and highly supportive fraud team based in Glasgow City Park. As a Customer Fraud Advisor, you'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an experienced Customer Fraud Advisor with a background in banking who enjoys problem solving, helping customers, and making a real difference every day. If you have at least 18 months' experience in a UK banking environment and strong customer service skills, this could be the perfect opportunity to develop your career as a Customer Fraud Advisor. What You'll Be Doing As a Customer Fraud Advisor, you will: Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possible What We're Looking For To succeed as a Customer Fraud Advisor, you should have: Minimum 18 months experience within a UK banking or financial services environment Strong customer service and communication skills Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindset Experience within fraud investigation or financial crime is highly desirable. Salary & Benefits £26,000 - £28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmes Working Hours 40 hours per week (full-time permanent) Training 2 weeks - Monday to Friday 9am to 6pm Grad Bay 4 weeks - Monday to Friday 10am to 7pm Operational hours after training: On-site: 10:00 - 19:00 After 3 months: opportunity for hybrid or home working, with shifts between 10:00 - 23:00 Monday-Sunday Please note: No holidays within the first 6-8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail