Home based customer service jobs in Welwyn Garden CityCreate job alerts

We have an opportunity for a customer service focused professional to join us working with our award-winning team in Welwyn Garden City. You will have a professional appearance, excellent communication skills, be articulate and have an engaging personality. Good time management and organisational skills are also a must. The majority of your day will be spent accompanying applicants and prospective buyers to properties. In addition, time will be spent office based, dealing with prospective and existing clients on the telephone and in person, delivering the exceptional customer service which Ashtons is renowned for. Applicant's Skillset: • Previous experience in the Estate Agency Industry would be desired but not essential, • You will ideally have 2 years+ experience in a customer service or sales environment and be confident in dealing with the public both face to face and on the telephone, • You will possess the ability to confidently and professionally communicate and conduct viewings with customers looking to purchase properties or land with high value, • A positive, energetic, 'can do' approach is essential, as is someone who enjoys a busy environment., • You will need to have excellent time management and organisational skills, • You will be IT literate and be able to confidently use all Microsoft Packages, • You will possess a valid driving license and own your own car Hours: 8 hours per week either Wednesday or Thursday (or split across the two - flexible to suit) Salary: £13.25 per hour About Ashtons: Ashtons is an independent Estate Agency practice, founded over 40 years ago. Driven by meaningful service and performance values, Ashtons has become the unique entity it is today. The group provides first class Estate Agency & Letting Agency in Harpenden, Welwyn Garden City, Berkhamsted and St Albans. Outlying rural areas are dealt with through our specialist Village & Country office in Redbourn and second Village & Rural department at Welwyn Garden City. We also operate our Land & New Homes Business across Hertfordshire based from our Hitchin office, At Ashtons, everyone is treated as an individual from the day we first meet them, to the day we hand over the keys to their new home. We strive to cater for specific needs – nothing is classed as standard and nothing is left to chance. Exemplary service sits naturally alongside unrivalled performance. We have strength and depth with over 120 enthusiastic and professionally minded people, who contribute daily to the success of the firm. We have been recognised by Best Companies for 4 consecutive years in their Best 100 Companies to Work For list, in 2022 we were recognised as the Number 1 Property based company to work for in the UK and 6thBest Mid-Size Company (any industry) nationally. We were gold and silver medal winners at The Times/Sunday Times Estate Agent of the Year awards, East of England, for Sales and Lettings respectively. We have also held the Investors in People accreditation for over 10 years.

HGV Class 2 Delivery Driver Hatfield £18.31 per hour Shift pattern: 3-shift rotation – 5 on 2 off, 4 on 2 off, and 4 on 2 off, starting at 6am, 10-hour days Gotpeople is currently recruiting for an experienced HGV Class 2 Home Delivery Driver to join our client based in Hatfield. This is an excellent opportunity to work with a well-established, reputable company offering stable and consistent work. Immediate starts available. The Role As an HGV Class 2 Home Delivery Driver, you will be responsible for safely and efficiently delivering goods while providing exceptional customer service. The role includes multi-drop deliveries and manual handling, including unloading bulky items. Key Responsibilities • Deliver goods safely and efficiently to customers • Assist with unloading deliveries, including heavy lifting where required • Perform daily vehicle checks and promptly report any defects • Ensure all deliveries comply with company procedures • Maintain a high standard of customer service when interacting with clients • Adhere strictly to driver hours and road safety regulations Driver Requirements • Valid HGV Class 2 (Category C) licence – new licence holders are welcome • Possession of Full CPC and a Digital Tachograph card • No more than 6 penalty points (excluding DR, DD, or IN endorsements) • Confident in manual handling and lifting bulky items • Excellent communication and customer service skills • Ability to work safely and follow delivery schedules • Must have appropriate personal protective equipment (Hi-Vis and safety boots) Pay & Benefits • £18.31 per hour • Minimum of 8 hours’ pay guaranteed per shift • Shift pattern: 3-shift rotation – 5 on 2 off, 4 on 2 off, and 4 on 2 off, starting at 6am, 10-hour days • Free on-site parking • Driver assessment required prior to commencement Location: Hatfield If you are interested in this HGV Class 2 Delivery Driver position, please apply today. A member of the Gotpeople team will be in contact shortly.

About us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: _ Role summary: Drive the performance, optimisation and continuous improvement of the organisation’s digital ecosystem by owning the commercial website, SEO, analytics framework and self-service experience. This role ensures that digital touchpoints effectively support commercial goals through data-driven insights, user-centred design and rigorous testing. It leads the development of audience personas, governs content quality and lifecycle management, and delivers intuitive, scalable self-service tools across internal and customer platforms. By streamlining processes, embedding automation, and maintaining robust governance, the role enhances operational efficiency and platform reliability. It also leads successful adoption of digital capabilities and to maximise ROI across the full marketing funnel. Skills/Responsibilities: • Lead, coach and develop the Marketing Operations Team to deliver high quality customer experiences and digital engagement across all commercial customer segments., • Own the performance, structure and optimisation roadmap of the website (commercial only) and landing pages, ensuring content supports commercial priorities and aligns with Digital‑First standards., • Own digital performance analytics across the full marketing funnel: awareness → consideration → conversion → loyalty., • Use website analytics, CRM data, campaign tracking, attribution modelling and behavioural insights to identify opportunities and boost ROI., • Design intuitive end‑to‑end user journeys so Sales, Marketing and Customers can independently complete tasks (find documents, retrieve specs, request approvals)., • Own the information architecture and navigation for SharePoint hubs and the Document Library; ensure content is findable, logically structured and version‑controlled., • Map and streamline workflows for content publishing, product updates, promotions and campaign enablement., • Implement approvals and SLAs; automate repeatable steps (notifications, tagging, archiving)., • Use analytics to identify friction points; drive iterative improvements and A/B tests., • Report monthly on KPIs and ROI to leadership; translate insights into clear action plans., • Lead change communications and training programmes to embed new tools and behaviours., • Run communities of practice and feedback loops; translate needs into a prioritised backlog. Experience: • 7+ years in marketing operations, digital marketing, or commercial enablement, ideally in a B2B or channel-driven environment where product complexity and partner ecosystems shape the customer journey., • Proven experience managing digital platforms and enterprise tools, including PIM systems, SAP (or equivalent ERP/e‑commerce platforms), CRM, SharePoint, DAM/Document Libraries, and marketing automation systems., • Strong background in data analytics, including the ability to build dashboards, interpret insights, and translate behavioural data into funnel improvements and campaign recommendations., • Experience building and operating marketing personas and customer journey maps, aligning content strategy, digital assets, and campaign flows to persona needs and buying stages., • Evidence of driving measurable improvements in self‑service adoption, reducing support requests, improving data accuracy and creating scalable, repeatable workflows., • Track record of leading cross-functional initiatives with Marketing, Sales, Product, and external vendors/agencies, balancing user needs with governance and technical constraints., • Strong project management skills, including backlog management, sprint planning, requirements gathering, UAT coordination, and vendor oversight., • Working knowledge of compliance standards (e.g., GDPR, internal data governance, access controls, audit trails) and how these apply to digital content and platforms In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

About us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: _ Role summary: The Applied Engineer delivers services directly to the customer, working on a variety of equipment located at sites across a specific region. As the face of Mitsubishi Electric excellent customer service in conjunction with top quality engineering and problem-solving skills are essential. Applied Engineers report to the Regional Service Manager and will work closely with Service Supervisors, Service Coordinators & the Quality/Warranty Manager to ensure that an efficient and profitable service is delivered. Applied Engineers will carry out a variety of activities on customer sites including planned preventative maintenance (PPM), quoted works, commissioning and emergency callouts, these activities will not be restricted to Mitsubishi Electric or Climaveneta branded equipment meaning that a thorough understanding of all major brands/types of chiller, heatpumps and air conditioning equipment technology will be required. The Applied Engineer will be required to visit multiple sites in their service office region of the UK and occasionally further afield. Some overnight stays may be required, if daily travel is deemed excessive. Being available for emergency callouts and being on a standby callout rota will be necessary. Skills/Responsibilities: • To attend and complete planned site visits and resolve customer issues., • Focus on troubleshooting and repair within set timeframe and according to defined process, service agreements and customer needs., • To provide ‘on site’ advice to the customer related to technical installation and/or service issues., • To document all findings from the visit including the nature of the work carried out, the time taken to complete and any recommendations. This information will be captured electronically in real time meaning it is instantly submitted to the regional service office to enhance efficiency and customer service., • To assist the Regional Service Manager to develop positive customer relationships and to identify any remedial works required., • Where relevant to act as a technical ‘on the job’ coach for less experienced service team members., • Diagnose and repair system malfunctions requiring specific technical knowledge and relevant qualifications., • To build and maintain a good working relationship with the regional Service Coordinators and to understand their challenges and requirements., • Seek clarification and technical support where needed and escalate issues as appropriate., • To commission and start-up systems in line with defined regulations, standards and processes., • Understand and analyse relevant technical documents (electrical, hydronic, piping, psychometric) and to practically apply this information to resolve the issues encountered on site., • Always working to a high level of customer service, ensuring that the customer is informed upon arrival and before leaving the site and that they receive any necessary updates as the job progresses. Experience: • Minimum C&G Level 2 Certificate in Small Commercial Refrigeration and Air Con Systems., • C&G Award in F-Gas & ODS Regulations: Category 1 (C&G2079-11)., • IOSH, or equivalent, safety qualification., • Industry time served qualification., • Competent in water chillers and heatpumps, remedial work and commissioning., • Fault finding and diagnostic skills., • Good communication skills (written and verbal)., • Good client engineering interface experience specifically around Water Chillers / Heatpump service, maintenance and commissioning., • IT literate with product engineering software and Microsoft packages – Outlook, Excel, Word., • Competent as working alone or as part of a team., • Ability to work under pressure and use own initiative., • Personal attributes: self-motivated, driven, numerate, organised, punctual, assertive, professional, personable, and resourceful. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

About us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: _ Role summary: The primary goal in a Product Owner role is to represent the customer to the development team. The Product Owner role is responsible for helping to shape and deliver the Product strategy that underpins our customer proposition by shaping the vision and objectives for the team and driving the delivery of the roadmap. A key activity is to manage and make visible the product backlog, or the prioritized list of requirements for future product development. Skills/Responsibilities: • Serve as the voice of the client/stakeholders., • Act as an ambassador for the product., • Responsible for innovation and end-to-end launch of products., • Collaborates with stakeholders and customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment., • Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement., • Turns data insights into products with actionable outcomes to the ultimate customer., • Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks., • Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization., • Develops, owns, and executes product roadmap., • Works with user-focused departments to define the self-service user experience, support, and monitoring for customers., • Translates product roadmap features into well-defined product requirements including features, user stories and acceptance test criteria., • Priorities and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders., • Leads the product functional design process based on an intimate knowledge of the users and technology., • Defines and executes go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful., • Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment. Experience: • Bachelor’s degree., • Good product development experience (minimum of 3 years), • Good product management experience (minimum of 3 years), • Good Internet of Things experience (minimum of 3 years), • Balance of technical knowledge and business acumen., • Customer first, ABCD thinking mind set., • Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively., • Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment., • High degree of organization, individual initiative, and personal accountability., • Ability to work in a fast-paced environment with minimal supervision., • Sense of ownership and pride in your performance and its impact on the company’s success, • Strong stakeholder management skills., • Excellent written and verbal communication skills, able to present to wide variety of technical and non-technical stakeholders., • Team player, able to contribute ideas improving and influencing all software deliverables and related processes., • Excellent problem solving and analytical skills, able to evaluate designs and technologies in a pragmatic manner. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

GLL is looking for full time lifeguard based at Hatfield Swim Centre. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard. As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. What you’ll do: • You will experience regular pool rotations, • Supervising and cleaning the pool area, • Setting up equipment, • Deliver first-class customer service, • Deal with customer queries, • When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. What you need: • A can-do attitude, • A real focus on customer service., • Passion and personality, • Knowledge of health and safety, • Be a great team player, • A National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records is required As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a full time position. Hours of work will be negotiated with you in line with the needs of the service, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business. Additionally GLL offers employees a range of employment benefits: • Access to a pension scheme., • Health Assurance and access to Counselling services, • Access to the tax efficient Ride to Work bicycle purchase scheme., • Free annual eye tests, • Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: • The right to stand for the Society board and to vote for board members to represent you, • Access to team building and fun events such as Treks, Concerts outings etc, • Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: • A permanent employment contract - part time and full time, • A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

About us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: _ Role summary: As part of UK CPG Regional (Branch) Network Senior Management Team, the purpose of the Regional Business (Branch) Manager role is to assimilate CPG UK Strategy, develop and execute plans to deliver required business goals for the Region which are aligned to the MEUK LES CPG Business Strategy and UK Branch Business policies and procedures. The role is an inspirational leader, manager, coach and developer of high performance for both direct and matrix managed teams that deliver growth for Business, Team and Individuals. Be the Senior Commercial Business Leader and Thought Leadership ‘face’ of the MEUK LES Brand in the Region with executives and senior managers from private and public organisations with whom we engage. Skills/Responsibilities: • Quotation pipeline to meet target for growth., • Quotation Conversion rate meet or exceed target., • Order Intake targets met/exceeded., • Direct leadership of KPI achievement from Regional Pre-Sales Technical (Bidding) Team via Management of PST Team Leader., • Direct and Matrix leadership of KPI achievement from all Account Management, Business Development and Sales resources qualifying, targeting, creating, shaping and capturing demand in the Region., • Matrix Leadership of KPI achievement from Operations in managing and converting order book, fulfilling demand to achieve sales results., • Work with National & Regional Commercial Teams to create and implement customer centric processes and strategies per year., • Minimum 10% of time Direct customer engagement, understanding their needs/wants to be fed into business strategy and regional plan., • All account managers have a balanced portfolio of Customer accounts that have sufficient opportunity and credit to collectively meet regional business goals., • Compile and Execute Sales & Pre-Sales Excellence Plans through your team as per Company programme., • Ensuring we have a robust succession plan in place both for leavers and possible promotions (to ensure continuity of business)., • Time spent with sales team supporting them and helping individual members of the team to develop both personally and professionally. Experience: • Knowledge and experience of the UK Construction industry key commercial behaviours, players and relationships, typically gained through 5+ years’ experience operating in a similar managerial/sales/techno-commercial/operational role., • Demonstrable knowledge and experience of professional sales techniques and methods., • Qualified to degree standard or equivalent through experience., • Minimum five years’ experience of leading, managing and building high performing commercial teams., • Demonstrable experience of successfully coaching and developing colleagues providing the business with high potential talent pool for succession planning., • In-depth knowledge of the Commercial HVAC industry both within the region and over the UK as a whole (desirable)., • A Team oriented, coach and role model who has ability to inspire teams to work towards the collective goals of the business through collaboration and individual contributions., • Understands the balance between supporting the team and doing what is right for the business., • Ability to transfer the strategy of the business into meaningful actions that the Branch/Regional team can implement., • Sales focused with a proven record of dealing with customers at different levels of each organisation., • Excellent communication skills both internally and externally., • Customer centric with a drive to find new customers and opportunities. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

About us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: _ Role summary: The Applied Engineer delivers services directly to the customer, working on a variety of equipment located at sites across a specific region. As the face of Mitsubishi Electric excellent customer service in conjunction with top quality engineering and problem-solving skills are essential. Applied Engineers report to the Regional Service Manager and will work closely with Service Supervisors, Service Coordinators & the Quality/Warranty Manager to ensure that an efficient and profitable service is delivered. Applied Engineers will carry out a variety of activities on customer sites including planned preventative maintenance (PPM), quoted works, commissioning and emergency callouts, these activities will not be restricted to Mitsubishi Electric or Climaveneta branded equipment meaning that a thorough understanding of all major brands/types of chiller, heatpumps and air conditioning equipment technology will be required. The Applied Engineer will be required to visit multiple sites in their service office region of the UK and occasionally further afield. Some overnight stays may be required, if daily travel is deemed excessive. Being available for emergency callouts and being on a standby callout rota will be necessary. Skills/Responsibilities: • To attend and complete planned site visits and resolve customer issues., • Focus on troubleshooting and repair within set timeframe and according to defined process, service agreements and customer needs., • To provide ‘on site’ advice to the customer related to technical installation and/or service issues., • To document all findings from the visit including the nature of the work carried out, the time taken to complete and any recommendations. This information will be captured electronically in real time meaning it is instantly submitted to the regional service office to enhance efficiency and customer service., • To assist the Regional Service Manager to develop positive customer relationships and to identify any remedial works required., • Where relevant to act as a technical ‘on the job’ coach for less experienced service team members., • Diagnose and repair system malfunctions requiring specific technical knowledge and relevant qualifications., • To build and maintain a good working relationship with the regional Service Coordinators and to understand their challenges and requirements., • Seek clarification and technical support where needed and escalate issues as appropriate., • To commission and start-up systems in line with defined regulations, standards and processes., • Understand and analyse relevant technical documents (electrical, hydronic, piping, psychometric) and to practically apply this information to resolve the issues encountered on site., • Always working to a high level of customer service, ensuring that the customer is informed upon arrival and before leaving the site and that they receive any necessary updates as the job progresses. Experience: • Minimum C&G Level 2 Certificate in Small Commercial Refrigeration and Air Con Systems., • C&G Award in F-Gas & ODS Regulations: Category 1 (C&G2079-11)., • IOSH, or equivalent, safety qualification., • Industry time served qualification., • Competent in water chillers and heatpumps, remedial work and commissioning., • Fault finding and diagnostic skills., • Good communication skills (written and verbal)., • Good client engineering interface experience specifically around Water Chillers / Heatpump service, maintenance and commissioning., • IT literate with product engineering software and Microsoft packages – Outlook, Excel, Word., • Competent as working alone or as part of a team., • Ability to work under pressure and use own initiative., • Personal attributes: self-motivated, driven, numerate, organised, punctual, assertive, professional, personable, and resourceful. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

Property Manager – Hertford (office based) – Independent firm – up to £45k We’re working with a well-regarded, independent, traditional managing agent established to manage blocks within Hertfordshire and the closely surrounding N London postcodes. Based in Hertford and with an almost entirely RMC client base, their service focuses on the smaller blocks often overlooked, over charged and for the most part poorly regarded by the larger national management companies. As a result of growth, an additional Property Manager / Block Manager is required for oversight of a demanding (but well run) portfolio as follows: Working fully office based (bar site visits), Mon-Fri 9-5 from modern offices situated in Central Hertford. Undertaking the full range of duties from budget setting to insurance provision and major works, in addition to daily resident liaison, contractor management and AGMs 3 years autonomous block management experience, with a stable career history Details oriented, with a strong customer focus and sense of lessee accountability TPI qualification preferred, but can be supported in post There is NO home working option, so property managers seeking this would not be suitable Salary for the successful Property Manager will start at up to £45k (depending on experience and qualification) with reviews and uplifts based on tenure and performance. If you are ...

Property Manager – Hertford (office based) – Independent firm – up to £45k We’re working with a well-regarded, independent, traditional managing agent established to manage blocks within Hertfordshire and the closely surrounding N London postcodes. Based in Hertford and with an almost entirely RMC client base, their service focuses on the smaller blocks often overlooked, over charged and for the most part poorly regarded by the larger national management companies. As a result of growth, an additional Property Manager / Block Manager is required for oversight of a demanding (but well run) portfolio as follows: Working fully office based (bar site visits), Mon-Fri 9-5 from modern offices situated in Central Hertford. Undertaking the full range of duties from budget setting to insurance provision and major works, in addition to daily resident liaison, contractor management and AGMs 3 years autonomous block management experience, with a stable career history Details oriented, with a strong customer focus and sense of lessee accountability TPI qualification preferred, but can be supported in post There is NO home working option, so property managers seeking this would not be suitable Salary for the successful Property Manager will start at up to £45k (depending on experience and qualification) with reviews and uplifts based on tenure and performance. If you are ...

Mobile Vehicle Technician providing servicing, maintenance and repair, via prebooked appointments, at customers home address or place of work. This is a new and specialist division for the number one national breakdown company in the UK, with over 15 million members. Must have right to work in the UK status. Location: Welwyn Garden City Pay / salary: £40,170 OTE: Up to £52,000 Job type: Permanent / Full time role Shift and schedule for the Mobile Vehicle Technician role Home based, working 40 hours per week, across 5 days (Monday to Saturday) 8am – 8PM, working 1 in 4 Saturdays. 1 day of overtime per month = £3,000 additional per year; 2 days of overtime per month = £5,000 additional per year, completely optional – more flexibility, more reward. Benefits for the Mobile Vehicle Technician role Overtime – flexible and optional overtime, earn up to £5000 per year. Bonus scheme – based on productivity and quality, earn up to £6000 per year. 23 days plus bank holidays (rising to 25 with service). Up to 6.5% matched pension contributions. Life Insurance cover up to 4x your salary. Access to a broad range of career progression opportunities and industry leading training Colleague share scheme. Car salary sacrifice scheme – includes electric vehicle options after 12 months. Wellbeing support 24/7. Free breakdown cover for your household. Job Responsibilities for the Mobile Vehicle Technician role Servicing and repairing vehicles (including EVs) customer selected location e.g. driveway, office car park. Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections. Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues. Use diagnostic tools and software to identify and resolve complex issues. Communicate with customers about vehicle issues and repair recommendations. Payment handling through card transactions. Keep up to date with the latest automotive technology and repair techniques. Keep accurate records of all work performed and parts used. What you’ll need to be considered for the Mobile Vehicle Technician role Must have a minimum of Level 2 in light vehicle maintenance and repair or ideally Level 3 light vehicle maintenance and repair qualification (City & Guilds, IMI, NVQ, or equivalent) Must have a minimum 2-year post-qualification hands on experience with vehicles. Either in a workshop or mobile vehicle type role. The ability to work independently, make decisions on the go, and follow procedures. A customer-focused approach Must have a full UK driving licence - max 6 points, no bans If you would like to know more and be considered for the role, or simply want a Job Pack with more details, please apply. Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with a variety of businesses across the sector. If you would like to know more about these vacancies or any similar vacancies such as Mobile Automotive Technician, Mobile Vehicle Technician, Roadside Technician, Mobile Breakdown Technician or Mobile Mechanic roles then please get in touch. Consultant - Jason Evans JEVT

Principal Planning Policy Officer (Career-graded role) Grade 9 to 10, £44,804 - £54,189 (including local weighting), plus an additional £3,500 Market Supplement (subject to annual review) Full Time, 37 hours per week, fixed term for 12 months. Blended working available, based in Hertford. We are looking for a committed policy planner to help develop the planning policy framework that will guide future development across the district. The role is more than a job; it is an opportunity to help shape the next phase of East Herts growth. With work underway on a new Local Plan, you will play a key role in shaping policy from an early stage and influencing how our places evolve in response to changing needs and priorities. East Herts is more than just a place of work; its a thriving and picturesque district, rich in history and natural beauty, featuring over 3,000 listed buildings. Were committed to continuous improvement, striving for more affordable housing, a vibrant local economy, a greener, more sustainable environment, and enhanced digital capabilities. We are proud of our one team culture where everyone contributes to delivering great services to our local community and residents. If you share our vision for East Herts and have a proven track record in producing planning policy documents, we want to hear from you. Join us in providing an exceptional planning service and be part of our journey towards a brighter, more sustainable future for our district. The Role This role would suit a planning policy professional with knowledge and experience in plan-making. You will be comfortable in taking a leading role in the Planning Policy Team, providing professional advice, contributing to the preparation of the new Local Plan, and delivering a range of statutory functions. The successful candidate will need to be aware of new and proposed changes to planning policy and legislation. Candidates should have experience working in a plan-making team, ideally at a local planning authority level. The right candidate must work effectively with a range of stakeholders, demonstrate excellent project management skills, as well as a willingness to take the initiative. The ability to produce concise reports and explain complex planning issues clearly to a wide range of audiences is also essential. As well as demonstrable technical and professional abilities, you will need strong interpersonal skills. This includes being able to work as part of a team of staff, with a commitment to delivering excellent customer service and achieving the best outcome for residents. The ideal candidate will be highly organised, with the capacity to prioritise different tasks to ensure that they are delivered on time and within budget. What will you be doing? • Lead the preparation and implementation of planning policy documents for East Hertfordshire. This includes the District Plan, Supplementary Planning Documents, Neighbourhood Planning and Monitoring. - Lead the formulation of technical evidence in support of the District Plan and associated documents, including Statements of Common Ground, Memoranda of Understanding, and Master Plans. - Work in collaboration with neighbouring authorities, statutory bodies, infrastructure providers and Government organisations to identify, resolve and plan for strategic development and infrastructure needs and other cross boundary issues. About you We are looking for enthusiastic, hard-working individuals who are keen to learn and share our aims and ambitions. The ideal candidate will have: • a graduate and/or post graduate degree in Planning, or other demonstrably relevant degree. - full membership, or demonstrable eligibility for full membership, of a recognised professional body related to the work of the team, such as the Royal Town Planning Institute. - an ability to demonstrate full knowledge of planning policy and strategy. - experience of working on the preparation of Development Plan Documents, Supplementary Planning Documents, Neighbourhood Plan Documents, and other policy related guidance. - understanding of the legislative and policy framework at national and local level. - an appreciation of urban/rural development/transportation/sustainability/environmental issues/implications. - negotiation skills, tact, discretion and sensitivity when working both with internal and external colleagues and customers in political and technical terms. - ability to give advice and take action, when representing the Service or Council. - ability to deliver work programmes to agreed timescales. - a full, valid driving licence. What can we offer you? • 29 days annual leave, rising to 34 days with 5 years' local government service - Usage of our e-fleet during business hours for business-related visits - Employee well-being programme - Flexible working arrangements, including flexitime - Up to 50% working from home for eligible posts - Free parking in our offices and select council owned car parks during business hours - Employee Assistance Programme (EAP) - Local Government pension scheme - Discounts at council-owned leisure centres - Professional environment where your career path really matters and your development is supported by the organisation How to apply Closing date: 17 June at 5.30pm. Interviews will be held in-person on 25th June at Wallfields, Pegs Lane, Hertford, SG13 8EQ. We as a council are ambitious. To find out more about our ambitions and what its like working at East Herts, hear from our employees on our careers site. We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work. Find out more about our disability confident scheme on our website. TPBN1_UKTJ

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individua

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